# Table of Contents - [Valimail Help Center](#valimail-help-center) - [FAQ | Valimail Help Center](#faq-valimail-help-center) - [General | Valimail Help Center](#general-valimail-help-center) - [Email Authentication Fundamentals | Valimail Help Center](#email-authentication-fundamentals-valimail-help-center) - [How to contact Valimail Support | Valimail Help Center](#how-to-contact-valimail-support-valimail-help-center) - [Compliance | Valimail Help Center](#compliance-valimail-help-center) - [Valimail Suite | Valimail Help Center](#valimail-suite-valimail-help-center) - [Email Service Providers | Valimail Help Center](#email-service-providers-valimail-help-center) - [How to contact Valimail Support | Valimail Help Center](#how-to-contact-valimail-support-valimail-help-center) - [DMARC | Valimail Help Center](#dmarc-valimail-help-center) - [How do I delete my free Valimail Monitor account? | Valimail Help Center](#how-do-i-delete-my-free-valimail-monitor-account-valimail-help-center) - [How to view and export my old tickets | Valimail Help Center](#how-to-view-and-export-my-old-tickets-valimail-help-center) - [Pointing an SPF Record to Valimail | Valimail Help Center](#pointing-an-spf-record-to-valimail-valimail-help-center) - [SPF | Valimail Help Center](#spf-valimail-help-center) - [How to change policy on a specific subdomain | Valimail Help Center](#how-to-change-policy-on-a-specific-subdomain-valimail-help-center) - [Pointing a DMARC Record to Valimail | Valimail Help Center](#pointing-a-dmarc-record-to-valimail-valimail-help-center) - [What are Custom Directives? | Valimail Help Center](#what-are-custom-directives-valimail-help-center) - [How does the Valimail SPF Macro actually work? | Valimail Help Center](#how-does-the-valimail-spf-macro-actually-work-valimail-help-center) - [Why Valimail Uses an SPF Soft Fail and Not a Hard Fail | Valimail Help Center](#why-valimail-uses-an-spf-soft-fail-and-not-a-hard-fail-valimail-help-center) - [If I point SPF to Valimail, will that cause mail delivery problems? | Valimail Help Center](#if-i-point-spf-to-valimail-will-that-cause-mail-delivery-problems-valimail-help-center) - [I pointed SPF to Valimail, but it's not reflecting that in the platform. Why is that? | Valimail Help Center](#i-pointed-spf-to-valimail-but-it-s-not-reflecting-that-in-the-platform-why-is-that-valimail-help-center) - [I added a service/IP to the Enabled Senders/Netblocks list and the emails are still failing. Why is that? | Valimail Help Center](#i-added-a-service-ip-to-the-enabled-senders-netblocks-list-and-the-emails-are-still-failing-why-is-that-valimail-help-center) - [I noticed that some services we use are missing from your Enabled Senders list. Is it safe to point SPF to Valimail now? | Valimail Help Center](#i-noticed-that-some-services-we-use-are-missing-from-your-enabled-senders-list-is-it-safe-to-point-spf-to-valimail-now-valimail-help-center) - [In what instance would we add a Netblock to the list? | Valimail Help Center](#in-what-instance-would-we-add-a-netblock-to-the-list-valimail-help-center) - [I have enabled that service in the SPF on my domain. Why do I see emails from it that are passing with DMARC Override? | Valimail Help Center](#i-have-enabled-that-service-in-the-spf-on-my-domain-why-do-i-see-emails-from-it-that-are-passing-with-dmarc-override-valimail-help-center) - [DKIM | Valimail Help Center](#dkim-valimail-help-center) - [Secure Email Gateways (SEG) | Valimail Help Center](#secure-email-gateways-seg-valimail-help-center) - [How can I tell if an email is passing SPF? | Valimail Help Center](#how-can-i-tell-if-an-email-is-passing-spf-valimail-help-center) - [What should I do if I get an Email Bounceback Message or NDR that contains an SPF error? | Valimail Help Center](#what-should-i-do-if-i-get-an-email-bounceback-message-or-ndr-that-contains-an-spf-error-valimail-help-center) - [What happens if we stop pointing SPF to Valimail? | Valimail Help Center](#what-happens-if-we-stop-pointing-spf-to-valimail-valimail-help-center) - [Email Service Providers FAQ | Valimail Help Center](#email-service-providers-faq-valimail-help-center) - [General | Valimail Help Center](#general-valimail-help-center) - [Forwarders and Mailing Lists | Valimail Help Center](#forwarders-and-mailing-lists-valimail-help-center) - [Pointing DKIM to Valimail | Valimail Help Center](#pointing-dkim-to-valimail-valimail-help-center) - [FAQ | Valimail Help Center](#faq-valimail-help-center) - [DNS: The Single Source of Truth | Valimail Help Center](#dns-the-single-source-of-truth-valimail-help-center) - [How to set up TLS reporting and MTA-STS | Valimail Help Center](#how-to-set-up-tls-reporting-and-mta-sts-valimail-help-center) - [Apache Log4j (CVE-2021-44228) | Valimail Help Center](#apache-log4j-cve-2021-44228-valimail-help-center) - [Enforce FAQs | Valimail Help Center](#enforce-faqs-valimail-help-center) - [Why it's safe to point SPF/DKIM/DMARC to Valimail | Valimail Help Center](#why-it-s-safe-to-point-spf-dkim-dmarc-to-valimail-valimail-help-center) - [Valimail DNS Downtime | Valimail Help Center](#valimail-dns-downtime-valimail-help-center) - [Understanding the DNS resolution path | Valimail Help Center](#understanding-the-dns-resolution-path-valimail-help-center) - [MOVEit vulnerability | Valimail Help Center](#moveit-vulnerability-valimail-help-center) - [Why do some DNS providers not allow Valimail’s NS delegation for DMARC and DKIM? | Valimail Help Center](#why-do-some-dns-providers-not-allow-valimail-s-ns-delegation-for-dmarc-and-dkim-valimail-help-center) - [Does Enforce DNS support Anycast? | Valimail Help Center](#does-enforce-dns-support-anycast-valimail-help-center) - [Legal Characters in DNS | Valimail Help Center](#legal-characters-in-dns-valimail-help-center) - [How to access and navigate the Valimail Customer Portal | Valimail Help Center](#how-to-access-and-navigate-the-valimail-customer-portal-valimail-help-center) - [Troubleshooting | Valimail Help Center](#troubleshooting-valimail-help-center) - [What information is captured by Valimail? | Valimail Help Center](#what-information-is-captured-by-valimail-valimail-help-center) - [O365 ONLINE Console Can Display Warning Error For SPF | Valimail Help Center](#o365-online-console-can-display-warning-error-for-spf-valimail-help-center) - [Email authentication for multiple DNS views | Valimail Help Center](#email-authentication-for-multiple-dns-views-valimail-help-center) - [My DNS provider doesn't allow creation of NS records. What workarounds are possible? | Valimail Help Center](#my-dns-provider-doesn-t-allow-creation-of-ns-records-what-workarounds-are-possible-valimail-help-center) - [I pointed to Valimail but don't see any DMARC information in Reporting | Valimail Help Center](#i-pointed-to-valimail-but-don-t-see-any-dmarc-information-in-reporting-valimail-help-center) - [Checking consistency of DNS Servers | Valimail Help Center](#checking-consistency-of-dns-servers-valimail-help-center) - [M365 overriding DMARC results | Valimail Help Center](#m365-overriding-dmarc-results-valimail-help-center) - [DMARC/DKIM NS Pointer Records | Valimail Help Center](#dmarc-dkim-ns-pointer-records-valimail-help-center) - [Deliverability Advice Questions | Valimail Help Center](#deliverability-advice-questions-valimail-help-center) - [Specific DNS Providers | Valimail Help Center](#specific-dns-providers-valimail-help-center) - [I can't find a sender in the email service provider configuration list | Valimail Help Center](#i-can-t-find-a-sender-in-the-email-service-provider-configuration-list-valimail-help-center) - [Why do I get errors message when adding a Netblock | Valimail Help Center](#why-do-i-get-errors-message-when-adding-a-netblock-valimail-help-center) - [Why is my downloaded report for Unidentified Senders blank? | Valimail Help Center](#why-is-my-downloaded-report-for-unidentified-senders-blank-valimail-help-center) - [Microsoft 365: "action=oreject" and what to do about it | Valimail Help Center](#microsoft-365-action-oreject-and-what-to-do-about-it-valimail-help-center) - [DMARC: The Gatekeeper | Valimail Help Center](#dmarc-the-gatekeeper-valimail-help-center) - [DKIM FAQs | Valimail Help Center](#dkim-faqs-valimail-help-center) - [What is DMARC Override? | Valimail Help Center](#what-is-dmarc-override-valimail-help-center) - [Why do I see a "null DNS lookup" when I use a certain DNS scanner? | Valimail Help Center](#why-do-i-see-a-null-dns-lookup-when-i-use-a-certain-dns-scanner-valimail-help-center) - [How Do I Reset The Password To My Valimail Account? | Valimail Help Center](#how-do-i-reset-the-password-to-my-valimail-account-valimail-help-center) - [Valimail Enforce Offboarding Process | Valimail Help Center](#valimail-enforce-offboarding-process-valimail-help-center) - [Why am I seeing emails with the disposition P=None when my domain is enforcing DMARC? | Valimail Help Center](#why-am-i-seeing-emails-with-the-disposition-p-none-when-my-domain-is-enforcing-dmarc-valimail-help-center) - [DMARC FAQs | Valimail Help Center](#dmarc-faqs-valimail-help-center) - [When to switch Enforcement policies | Valimail Help Center](#when-to-switch-enforcement-policies-valimail-help-center) - [DKIM and SPF alignment: what it is, why it matters and how to fix it | Valimail Help Center](#dkim-and-spf-alignment-what-it-is-why-it-matters-and-how-to-fix-it-valimail-help-center) - [Valimail SPF Macro Syntax | Valimail Help Center](#valimail-spf-macro-syntax-valimail-help-center) - [DMARC - Strict vs Relaxed alignment | Valimail Help Center](#dmarc-strict-vs-relaxed-alignment-valimail-help-center) - [SPF: Who Sent It? | Valimail Help Center](#spf-who-sent-it-valimail-help-center) - [Why do I see email traffic from ladwp.com hostnames on my domain? | Valimail Help Center](#why-do-i-see-email-traffic-from-ladwp-com-hostnames-on-my-domain-valimail-help-center) - [DKIM: Who Signed It? | Valimail Help Center](#dkim-who-signed-it-valimail-help-center) - [DMARC Alignment | Valimail Help Center](#dmarc-alignment-valimail-help-center) - [Working around Vendor Verification of SPF | Valimail Help Center](#working-around-vendor-verification-of-spf-valimail-help-center) - [DMARC Aggregate Reports | Valimail Help Center](#dmarc-aggregate-reports-valimail-help-center) - [What is DMARC? | Valimail Help Center](#what-is-dmarc-valimail-help-center) - [DMARC Enforcement advanced options | Valimail Help Center](#dmarc-enforcement-advanced-options-valimail-help-center) - [SPF Flattening | Valimail Help Center](#spf-flattening-valimail-help-center) - [ARC: Who Forwarded It? | Valimail Help Center](#arc-who-forwarded-it-valimail-help-center) - [Trailing SPF Includes in Valimail Delegated Domains | Valimail Help Center](#trailing-spf-includes-in-valimail-delegated-domains-valimail-help-center) - [What characters are permitted in a DKIM selector? | Valimail Help Center](#what-characters-are-permitted-in-a-dkim-selector-valimail-help-center) - [Valimail SPF Records | Valimail Help Center](#valimail-spf-records-valimail-help-center) - [How does DKIM work? | Valimail Help Center](#how-does-dkim-work-valimail-help-center) - [What is SPF? | Valimail Help Center](#what-is-spf-valimail-help-center) - [DKIM Compliance | Valimail Help Center](#dkim-compliance-valimail-help-center) - [What is ARC? | Valimail Help Center](#what-is-arc-valimail-help-center) - [What is DKIM? | Valimail Help Center](#what-is-dkim-valimail-help-center) - [Google & Yahoo | Valimail Help Center](#google-yahoo-valimail-help-center) - [Integrating Valimail with Okta | Valimail Help Center](#integrating-valimail-with-okta-valimail-help-center) - [Email Analyzer Report | Valimail Help Center](#email-analyzer-report-valimail-help-center) - [Rotating DKIM keys | Valimail Help Center](#rotating-dkim-keys-valimail-help-center) - [Tutorial: Integrating Valimail with a SAML 2.0 SSO Provider | Valimail Help Center](#tutorial-integrating-valimail-with-a-saml-2-0-sso-provider-valimail-help-center) - [Senders Continuous Protection Report | Valimail Help Center](#senders-continuous-protection-report-valimail-help-center) - [Sender Requirements Failure Report | Valimail Help Center](#sender-requirements-failure-report-valimail-help-center) - [DKIM Continuous Protection Report | Valimail Help Center](#dkim-continuous-protection-report-valimail-help-center) - [Setting up the Valimail Mailbox Connector with Google Workspace | Valimail Help Center](#setting-up-the-valimail-mailbox-connector-with-google-workspace-valimail-help-center) - [Monitor | Valimail Help Center](#monitor-valimail-help-center) - [Google & Yahoo Email Authentication Requirements For Bulk Senders | Valimail Help Center](#google-yahoo-email-authentication-requirements-for-bulk-senders-valimail-help-center) - [Monitor Registration: I registered my domain but I haven't received my invitation yet | Valimail Help Center](#monitor-registration-i-registered-my-domain-but-i-haven-t-received-my-invitation-yet-valimail-help-center) - [Getting Started | Valimail Help Center](#getting-started-valimail-help-center) - [Align | Valimail Help Center](#align-valimail-help-center) - [Getting Started with Valimail Align | Valimail Help Center](#getting-started-with-valimail-align-valimail-help-center) - [Connect your domain's DMARC record to Monitor | Valimail Help Center](#connect-your-domain-s-dmarc-record-to-monitor-valimail-help-center) - [How to add users in Valimail Monitor | Valimail Help Center](#how-to-add-users-in-valimail-monitor-valimail-help-center) - [Video Guide: Pre-configure SPF and DKIM records in Valimail Align | Valimail Help Center](#video-guide-pre-configure-spf-and-dkim-records-in-valimail-align-valimail-help-center) - [How to Upgrade to Align | Valimail Help Center](#how-to-upgrade-to-align-valimail-help-center) - [How to use the Valimail Align Authentication Report | Valimail Help Center](#how-to-use-the-valimail-align-authentication-report-valimail-help-center) - [Getting Started | Valimail Help Center](#getting-started-valimail-help-center) - [Amplify | Valimail Help Center](#amplify-valimail-help-center) - [Video Guide: How to Point the DMARC, SPF, and DKIM Records to Valimail | Valimail Help Center](#video-guide-how-to-point-the-dmarc-spf-and-dkim-records-to-valimail-valimail-help-center) - [Connect your domain's DMARC record to Valimail Align | Valimail Help Center](#connect-your-domain-s-dmarc-record-to-valimail-align-valimail-help-center) - [Domains | Valimail Help Center](#domains-valimail-help-center) - [Self-Onboarding Guide for Align | Valimail Help Center](#self-onboarding-guide-for-align-valimail-help-center) - [Customers | Valimail Help Center](#customers-valimail-help-center) - [Valimail Align: How to update your payment information | Valimail Help Center](#valimail-align-how-to-update-your-payment-information-valimail-help-center) - [Introduction to the Valimail APIs | Valimail Help Center](#introduction-to-the-valimail-apis-valimail-help-center) - [Partners | Valimail Help Center](#partners-valimail-help-center) - [Connect your domain's SPF and DKIM records to Valimail Align | Valimail Help Center](#connect-your-domain-s-spf-and-dkim-records-to-valimail-align-valimail-help-center) - [Understanding the Subdomains Report | Valimail Help Center](#understanding-the-subdomains-report-valimail-help-center) - [MFA Configuration | Valimail Help Center](#mfa-configuration-valimail-help-center) - [Microsoft Brands Program (Business Profiles) is placed on Hold | Valimail Help Center](#microsoft-brands-program-business-profiles-is-placed-on-hold-valimail-help-center) - [How to Point BIMI to Valimail | Valimail Help Center](#how-to-point-bimi-to-valimail-valimail-help-center) - [Learn more about our APIs | Valimail Help Center](#learn-more-about-our-apis-valimail-help-center) - [SSO for Twilio Sendgrid | Valimail Help Center](#sso-for-twilio-sendgrid-valimail-help-center) - [User Guide | Valimail Help Center](#user-guide-valimail-help-center) - [Amplify (BIMI) & Logos FAQ | Valimail Help Center](#amplify-bimi-logos-faq-valimail-help-center) - [SSO for Valigov | Valimail Help Center](#sso-for-valigov-valimail-help-center) - [Mailbox Connector | Valimail Help Center](#mailbox-connector-valimail-help-center) - [EFP | Valimail Help Center](#efp-valimail-help-center) - [SSO for Enforce | Valimail Help Center](#sso-for-enforce-valimail-help-center) - [Reports | Valimail Help Center](#reports-valimail-help-center) - [Getting Started with BIMI and Amplify | Valimail Help Center](#getting-started-with-bimi-and-amplify-valimail-help-center) - [Enforce | Valimail Help Center](#enforce-valimail-help-center) - [Understanding the Senders Report | Valimail Help Center](#understanding-the-senders-report-valimail-help-center) - [Domain Executive Report | Valimail Help Center](#domain-executive-report-valimail-help-center) - [Understanding Executive Reports | Valimail Help Center](#understanding-executive-reports-valimail-help-center) - [Email Delivery Report | Valimail Help Center](#email-delivery-report-valimail-help-center) - [General Settings | Valimail Help Center](#general-settings-valimail-help-center) - [Using the Authentication Report | Valimail Help Center](#using-the-authentication-report-valimail-help-center) - [Tutorial: Integration Symantec EFP with Okta | Valimail Help Center](#tutorial-integration-symantec-efp-with-okta-valimail-help-center) - [What is the difference between EFP and Valimail? | Valimail Help Center](#what-is-the-difference-between-efp-and-valimail-valimail-help-center) - [Supported SSO Providers for Symantec Email Fraud Protect | Valimail Help Center](#supported-sso-providers-for-symantec-email-fraud-protect-valimail-help-center) - [Getting Started with Symantec Email Fraud Protect | Valimail Help Center](#getting-started-with-symantec-email-fraud-protect-valimail-help-center) - [Setup your DNS records to use Valimail | Valimail Help Center](#setup-your-dns-records-to-use-valimail-valimail-help-center) - [Braze | Valimail Help Center](#braze-valimail-help-center) - [BombBomb | Valimail Help Center](#bombbomb-valimail-help-center) - [Bullhorn | Valimail Help Center](#bullhorn-valimail-help-center) - [BigCommerce | Valimail Help Center](#bigcommerce-valimail-help-center) - [Autotask | Valimail Help Center](#autotask-valimail-help-center) - [Blackbaud Luminate | Valimail Help Center](#blackbaud-luminate-valimail-help-center) - [Autopilot | Valimail Help Center](#autopilot-valimail-help-center) - [Bing Technologies | Valimail Help Center](#bing-technologies-valimail-help-center) - [Benchmark | Valimail Help Center](#benchmark-valimail-help-center) - [AWeber | Valimail Help Center](#aweber-valimail-help-center) - [ARMS | Valimail Help Center](#arms-valimail-help-center) - [APSIS | Valimail Help Center](#apsis-valimail-help-center) - [AuthSMTP | Valimail Help Center](#authsmtp-valimail-help-center) - [Arlo | Valimail Help Center](#arlo-valimail-help-center) - [Beamery | Valimail Help Center](#beamery-valimail-help-center) - [AON Assessment Solutions | Valimail Help Center](#aon-assessment-solutions-valimail-help-center) - [Atlassian Cloud | Valimail Help Center](#atlassian-cloud-valimail-help-center) - [AfterShip | Valimail Help Center](#aftership-valimail-help-center) - [Amazon SES | Valimail Help Center](#amazon-ses-valimail-help-center) - [Alchemer (ex SurveyGizmo) | Valimail Help Center](#alchemer-ex-surveygizmo-valimail-help-center) - [AFAS Software | Valimail Help Center](#afas-software-valimail-help-center) - [Apptivo | Valimail Help Center](#apptivo-valimail-help-center) - [Action Network​ | Valimail Help Center](#action-network-valimail-help-center) - [Flodesk | Valimail Help Center](#flodesk-valimail-help-center) - [Act-On | Valimail Help Center](#act-on-valimail-help-center) - [Accredible | Valimail Help Center](#accredible-valimail-help-center) - [Agile CRM | Valimail Help Center](#agile-crm-valimail-help-center) - [Salesforce Marketing Cloud | Valimail Help Center](#salesforce-marketing-cloud-valimail-help-center) - [Google Workspace (G Suite) | Valimail Help Center](#google-workspace-g-suite-valimail-help-center) - [Sendgrid | Valimail Help Center](#sendgrid-valimail-help-center) - [Acoustic | Valimail Help Center](#acoustic-valimail-help-center) - [Mailgun by Sinch | Valimail Help Center](#mailgun-by-sinch-valimail-help-center) - [Microsoft Office 365 | Valimail Help Center](#microsoft-office-365-valimail-help-center) - [Acquia Cloud | Valimail Help Center](#acquia-cloud-valimail-help-center) - [Mailchimp | Valimail Help Center](#mailchimp-valimail-help-center) - [Klaviyo | Valimail Help Center](#klaviyo-valimail-help-center) - [Sophos Email Security | Valimail Help Center](#sophos-email-security-valimail-help-center) - [SparkPost | Valimail Help Center](#sparkpost-valimail-help-center) - [Centercode | Valimail Help Center](#centercode-valimail-help-center) - [CakeMail | Valimail Help Center](#cakemail-valimail-help-center) - [CampusLogic StudentForms | Valimail Help Center](#campuslogic-studentforms-valimail-help-center) - [Marketo | Valimail Help Center](#marketo-valimail-help-center) - [Campaigner | Valimail Help Center](#campaigner-valimail-help-center) - [Caspio | Valimail Help Center](#caspio-valimail-help-center) - [Combell | Valimail Help Center](#combell-valimail-help-center) - [Cisco Cloud Email Security | Valimail Help Center](#cisco-cloud-email-security-valimail-help-center) - [Cision PR | Valimail Help Center](#cision-pr-valimail-help-center) - [Concep SEND | Valimail Help Center](#concep-send-valimail-help-center) - [ClickDimensions | Valimail Help Center](#clickdimensions-valimail-help-center) - [Critical Impact | Valimail Help Center](#critical-impact-valimail-help-center) - [Censornet Email Security | Valimail Help Center](#censornet-email-security-valimail-help-center) - [ActiveCampaign | Valimail Help Center](#activecampaign-valimail-help-center) - [ConvertKit | Valimail Help Center](#convertkit-valimail-help-center) - [Conversica | Valimail Help Center](#conversica-valimail-help-center) - [CleverReach | Valimail Help Center](#cleverreach-valimail-help-center) - [DocuSign | Valimail Help Center](#docusign-valimail-help-center) - [Docebo | Valimail Help Center](#docebo-valimail-help-center) - [DataMotion Secure Delivery | Valimail Help Center](#datamotion-secure-delivery-valimail-help-center) - [Customer.io | Valimail Help Center](#customer-io-valimail-help-center) - [Cvent | Valimail Help Center](#cvent-valimail-help-center) - [Doppler | Valimail Help Center](#doppler-valimail-help-center) - [Copernica | Valimail Help Center](#copernica-valimail-help-center) - [D2L Brightspace | Valimail Help Center](#d2l-brightspace-valimail-help-center) - [Constant Contact | Valimail Help Center](#constant-contact-valimail-help-center) - [emBlue | Valimail Help Center](#emblue-valimail-help-center) - [DuoCircle | Valimail Help Center](#duocircle-valimail-help-center) - [Drip | Valimail Help Center](#drip-valimail-help-center) - [Emarsys | Valimail Help Center](#emarsys-valimail-help-center) - [Drift | Valimail Help Center](#drift-valimail-help-center) - [Elastic Email | Valimail Help Center](#elastic-email-valimail-help-center) - [Dyn Email Services | Valimail Help Center](#dyn-email-services-valimail-help-center) - [Emfluence | Valimail Help Center](#emfluence-valimail-help-center) - [FactuurSturen.nl | Valimail Help Center](#factuursturen-nl-valimail-help-center) - [Emma | Valimail Help Center](#emma-valimail-help-center) - [Engaging Networks | Valimail Help Center](#engaging-networks-valimail-help-center) - [FormAssembly | Valimail Help Center](#formassembly-valimail-help-center) - [Freshdesk | Valimail Help Center](#freshdesk-valimail-help-center) - [Everlytic | Valimail Help Center](#everlytic-valimail-help-center) - [FortiMail Cloud Email Security | Valimail Help Center](#fortimail-cloud-email-security-valimail-help-center) - [FastMail | Valimail Help Center](#fastmail-valimail-help-center) - [Gainsight | Valimail Help Center](#gainsight-valimail-help-center) - [Delivra | Valimail Help Center](#delivra-valimail-help-center) - [Front | Valimail Help Center](#front-valimail-help-center) - [Flywheel | Valimail Help Center](#flywheel-valimail-help-center) - [Greenvelope | Valimail Help Center](#greenvelope-valimail-help-center) - [GetResponse | Valimail Help Center](#getresponse-valimail-help-center) - [Freshservice | Valimail Help Center](#freshservice-valimail-help-center) - [GoodData | Valimail Help Center](#gooddata-valimail-help-center) - [Freshmail | Valimail Help Center](#freshmail-valimail-help-center) - [Hushmail | Valimail Help Center](#hushmail-valimail-help-center) - [Instiller | Valimail Help Center](#instiller-valimail-help-center) - [Groove HQ | Valimail Help Center](#groove-hq-valimail-help-center) - [Help Scout | Valimail Help Center](#help-scout-valimail-help-center) - [iCIMS | Valimail Help Center](#icims-valimail-help-center) - [Informz (Higher Logic) | Valimail Help Center](#informz-higher-logic-valimail-help-center) - [Hubspot | Valimail Help Center](#hubspot-valimail-help-center) - [iContact | Valimail Help Center](#icontact-valimail-help-center) - [HENNGE One | Valimail Help Center](#hennge-one-valimail-help-center) - [Influitive | Valimail Help Center](#influitive-valimail-help-center) - [Intercom | Valimail Help Center](#intercom-valimail-help-center) - [Forcepoint Email Security Cloud | Valimail Help Center](#forcepoint-email-security-cloud-valimail-help-center) - [Sage Intacct | Valimail Help Center](#sage-intacct-valimail-help-center) - [Greenhouse | Valimail Help Center](#greenhouse-valimail-help-center) - [Infusionsoft | Valimail Help Center](#infusionsoft-valimail-help-center) - [Jive | Valimail Help Center](#jive-valimail-help-center) - [Inxmail | Valimail Help Center](#inxmail-valimail-help-center) - [LianaMailer | Valimail Help Center](#lianamailer-valimail-help-center) - [JangoMail | Valimail Help Center](#jangomail-valimail-help-center) - [Listrak | Valimail Help Center](#listrak-valimail-help-center) - [Key Survey by WorldAPP | Valimail Help Center](#key-survey-by-worldapp-valimail-help-center) - [LibraryH3lp | Valimail Help Center](#libraryh3lp-valimail-help-center) - [Lessonly | Valimail Help Center](#lessonly-valimail-help-center) - [Mailerlite | Valimail Help Center](#mailerlite-valimail-help-center) - [MailPoet | Valimail Help Center](#mailpoet-valimail-help-center) - [Kayako | Valimail Help Center](#kayako-valimail-help-center) - [ManageEngine ServiceDesk Plus | Valimail Help Center](#manageengine-servicedesk-plus-valimail-help-center) - [Campaign Monitor by Marigold | Valimail Help Center](#campaign-monitor-by-marigold-valimail-help-center) - [Mailjet by Sinch | Valimail Help Center](#mailjet-by-sinch-valimail-help-center) - [MarchingOrder | Valimail Help Center](#marchingorder-valimail-help-center) - [Marquis Documatix | Valimail Help Center](#marquis-documatix-valimail-help-center) - [MarketingPlatform | Valimail Help Center](#marketingplatform-valimail-help-center) - [Mandrill | Valimail Help Center](#mandrill-valimail-help-center) - [MailUp | Valimail Help Center](#mailup-valimail-help-center) - [Magnews | Valimail Help Center](#magnews-valimail-help-center) - [MessageGears | Valimail Help Center](#messagegears-valimail-help-center) - [Newton (Paycor) | Valimail Help Center](#newton-paycor-valimail-help-center) - [Meltwater | Valimail Help Center](#meltwater-valimail-help-center) - [Netcore | Valimail Help Center](#netcore-valimail-help-center) - [Odoo | Valimail Help Center](#odoo-valimail-help-center) - [Moosend | Valimail Help Center](#moosend-valimail-help-center) - [Oracle Cloud Infrastructure | Valimail Help Center](#oracle-cloud-infrastructure-valimail-help-center) - [Okta | Valimail Help Center](#okta-valimail-help-center) - [NGP VAN | Valimail Help Center](#ngp-van-valimail-help-center) - [Wordpress (WPEngine) | Valimail Help Center](#wordpress-wpengine-valimail-help-center) - [Namecheap | Valimail Help Center](#namecheap-valimail-help-center) - [Microsoft Dynamics 365 | Valimail Help Center](#microsoft-dynamics-365-valimail-help-center) - [Omnisend | Valimail Help Center](#omnisend-valimail-help-center) - [Oracle Eloqua | Valimail Help Center](#oracle-eloqua-valimail-help-center) - [Quentn | Valimail Help Center](#quentn-valimail-help-center) - [Mimecast | Valimail Help Center](#mimecast-valimail-help-center) - [Outreach Systems Neoserra | Valimail Help Center](#outreach-systems-neoserra-valimail-help-center) - [QuestionPro | Valimail Help Center](#questionpro-valimail-help-center) - [KnowBe4 | Valimail Help Center](#knowbe4-valimail-help-center) - [Retarus | Valimail Help Center](#retarus-valimail-help-center) - [Qualtrics | Valimail Help Center](#qualtrics-valimail-help-center) - [Poppulo | Valimail Help Center](#poppulo-valimail-help-center) - [NetcoreCloud | Valimail Help Center](#netcorecloud-valimail-help-center) - [Netsuite | Valimail Help Center](#netsuite-valimail-help-center) - [Paubox Encrypted Email | Valimail Help Center](#paubox-encrypted-email-valimail-help-center) - [Peoplevine | Valimail Help Center](#peoplevine-valimail-help-center) - [Oracle Right Now | Valimail Help Center](#oracle-right-now-valimail-help-center) - [L-Soft EASE | Valimail Help Center](#l-soft-ease-valimail-help-center) - [Pure360 | Valimail Help Center](#pure360-valimail-help-center) - [Promoter.io | Valimail Help Center](#promoter-io-valimail-help-center) - [Proofpoint Essentials | Valimail Help Center](#proofpoint-essentials-valimail-help-center) - [ProtonMail | Valimail Help Center](#protonmail-valimail-help-center) - [Rejoiner | Valimail Help Center](#rejoiner-valimail-help-center) - [NICE InContact | Valimail Help Center](#nice-incontact-valimail-help-center) - [Prezly | Valimail Help Center](#prezly-valimail-help-center) - [Rackspace Hosted Exchange | Valimail Help Center](#rackspace-hosted-exchange-valimail-help-center) - [Rave Alert | Valimail Help Center](#rave-alert-valimail-help-center) - [Workforce Software | Valimail Help Center](#workforce-software-valimail-help-center) - [Postmark | Valimail Help Center](#postmark-valimail-help-center) - [Robly | Valimail Help Center](#robly-valimail-help-center) - [TurboSMTP | Valimail Help Center](#turbosmtp-valimail-help-center) - [ReachMail | Valimail Help Center](#reachmail-valimail-help-center) - [Trustwave MailMarshal | Valimail Help Center](#trustwave-mailmarshal-valimail-help-center) - [rapidmail | Valimail Help Center](#rapidmail-valimail-help-center) - [Trend Micro Email Security | Valimail Help Center](#trend-micro-email-security-valimail-help-center) - [RPost RMail | Valimail Help Center](#rpost-rmail-valimail-help-center) - [Salesforce Pardot | Valimail Help Center](#salesforce-pardot-valimail-help-center) - [Vipre | Valimail Help Center](#vipre-valimail-help-center) - [Zoho Subscriptions | Valimail Help Center](#zoho-subscriptions-valimail-help-center) - [Wordfly | Valimail Help Center](#wordfly-valimail-help-center) --- # Valimail Help Center [Skip to main content](https://support.valimail.com/en/#main-content) [![](https://intercom.help/valimail-4dffb6ef6e39/assets/svg/icon:folder/1c0642)\ \ FAQ\ \ Frequently Asked Questions\ \ 32 articles](https://support.valimail.com/en/collections/3959036-faq) [![](https://intercom.help/valimail-4dffb6ef6e39/assets/svg/icon:folder/1c0642)\ \ Email Authentication Fundamentals\ \ 42 articles](https://support.valimail.com/en/collections/3959040-email-authentication-fundamentals) [![](https://intercom.help/valimail-4dffb6ef6e39/assets/svg/icon:folder/1c0642)\ \ Email Service Providers\ \ 1105 articles](https://support.valimail.com/en/collections/7633239-email-service-providers) [![](https://intercom.help/valimail-4dffb6ef6e39/assets/svg/icon:folder/1c0642)\ \ Valimail Suite\ \ 92 articles](https://support.valimail.com/en/collections/3986010-valimail-suite) [![](https://intercom.help/valimail-4dffb6ef6e39/assets/svg/icon:folder/1c0642)\ \ General\ \ 19 articles](https://support.valimail.com/en/collections/9031225-general) [![](https://intercom.help/valimail-4dffb6ef6e39/assets/svg/icon:folder/1c0642)\ \ Compliance\ \ 5 articles](https://support.valimail.com/en/collections/9032411-compliance) [Learn How](https://support.valimail.com/en/articles/9318679) --- # FAQ | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/3959036-faq#main-content) [All Collections](https://support.valimail.com/en/) FAQ ![](https://intercom.help/valimail-4dffb6ef6e39/assets/svg/icon:folder/1c0642) FAQ === Frequently Asked Questions 32 articles [How to contact Valimail Support](https://support.valimail.com/en/articles/9318679-how-to-contact-valimail-support) [How to view and export my old tickets](https://support.valimail.com/en/articles/9318696-how-to-view-and-export-my-old-tickets) [How do I delete my free Valimail Monitor account?](https://support.valimail.com/en/articles/10871129-how-do-i-delete-my-free-valimail-monitor-account) [DMARC](https://support.valimail.com/en/collections/3959039-dmarc) * * * [Pointing a DMARC Record to Valimail](https://support.valimail.com/en/articles/8466367-pointing-a-dmarc-record-to-valimail) [How to change policy on a specific subdomain](https://support.valimail.com/en/articles/9242930-how-to-change-policy-on-a-specific-subdomain) [SPF](https://support.valimail.com/en/collections/3959037-spf) * * * [Pointing an SPF Record to ValimailThis article describes how to point the SPF record to Valimail.](https://support.valimail.com/en/articles/8466368-pointing-an-spf-record-to-valimail) [What are Custom Directives?](https://support.valimail.com/en/articles/8466313-what-are-custom-directives) [How does the Valimail SPF Macro actually work?How does Valimail’s Instant SPF® solution work?](https://support.valimail.com/en/articles/9141676-how-does-the-valimail-spf-macro-actually-work) [Why Valimail Uses an SPF Soft Fail and Not a Hard FailSPF softfails and hardfails and why they matter.](https://support.valimail.com/en/articles/9146530-why-valimail-uses-an-spf-soft-fail-and-not-a-hard-fail) [If I point SPF to Valimail, will that cause mail delivery problems?SPF FAQs](https://support.valimail.com/en/articles/9242835-if-i-point-spf-to-valimail-will-that-cause-mail-delivery-problems) [I pointed SPF to Valimail, but it's not reflecting that in the platform. Why is that?SPF FAQs](https://support.valimail.com/en/articles/9242847-i-pointed-spf-to-valimail-but-it-s-not-reflecting-that-in-the-platform-why-is-that) [I added a service/IP to the Enabled Senders/Netblocks list and the emails are still failing. Why is that?SPF FAQs](https://support.valimail.com/en/articles/9242856-i-added-a-service-ip-to-the-enabled-senders-netblocks-list-and-the-emails-are-still-failing-why-is-that) [I noticed that some services we use are missing from your Enabled Senders list. Is it safe to point SPF to Valimail now?SPF FAQs](https://support.valimail.com/en/articles/9242861-i-noticed-that-some-services-we-use-are-missing-from-your-enabled-senders-list-is-it-safe-to-point-spf-to-valimail-now) [I have enabled that service in the SPF on my domain. Why do I see emails from it that are passing with DMARC Override?SPF FAQs](https://support.valimail.com/en/articles/9242869-i-have-enabled-that-service-in-the-spf-on-my-domain-why-do-i-see-emails-from-it-that-are-passing-with-dmarc-override) [In what instance would we add a Netblock to the list?SPF FAQs](https://support.valimail.com/en/articles/9242889-in-what-instance-would-we-add-a-netblock-to-the-list) [How can I tell if an email is passing SPF?SPF FAQs](https://support.valimail.com/en/articles/9242896-how-can-i-tell-if-an-email-is-passing-spf) [What should I do if I get an Email Bounceback Message or NDR that contains an SPF error?Troubleshooting NDR bounceback emails](https://support.valimail.com/en/articles/9242900-what-should-i-do-if-i-get-an-email-bounceback-message-or-ndr-that-contains-an-spf-error) [What happens if we stop pointing SPF to Valimail?SPF FAQs](https://support.valimail.com/en/articles/9242923-what-happens-if-we-stop-pointing-spf-to-valimail) [DKIM](https://support.valimail.com/en/collections/3959038-dkim) * * * [Pointing DKIM to ValimailThis article describes how to point DKIM to Valimail.](https://support.valimail.com/en/articles/8466369-pointing-dkim-to-valimail) [Email Service Providers FAQ](https://support.valimail.com/en/collections/6449831-email-service-providers-faq) * * * [General5 articles](https://support.valimail.com/en/collections/6449833-general) [Secure Email Gateways (SEG)2 articles](https://support.valimail.com/en/collections/6449835-secure-email-gateways-seg) [Forwarders and Mailing Lists6 articles](https://support.valimail.com/en/collections/6449836-forwarders-and-mailing-lists) ![](https://downloads.intercomcdn.com/i/o/v04853c9/632483/a454c90cab92b43791396b1458cc/8d28becae4e65793a1b113144f763857.png) --- # General | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/9031225-general#main-content) [All Collections](https://support.valimail.com/en/) General ![](https://intercom.help/valimail-4dffb6ef6e39/assets/svg/icon:folder/1c0642) General ======= 19 articles [FAQ](https://support.valimail.com/en/collections/9031228-faq) * * * [Does Enforce DNS support Anycast?Anycast and compatibility information](https://support.valimail.com/en/articles/9142806-does-enforce-dns-support-anycast) [Apache Log4j (CVE-2021-44228)](https://support.valimail.com/en/articles/9142816-apache-log4j-cve-2021-44228) [Enforce FAQsEnforce Frequently Asked Questions](https://support.valimail.com/en/articles/9142822-enforce-faqs) [How to access and navigate the Valimail Customer Portal](https://support.valimail.com/en/articles/9142853-how-to-access-and-navigate-the-valimail-customer-portal) [MOVEit vulnerabilityIs Valimail using MOVEit?](https://support.valimail.com/en/articles/9142858-moveit-vulnerability) [What information is captured by Valimail?Valimail Data collection general information.](https://support.valimail.com/en/articles/9142864-what-information-is-captured-by-valimail) [Troubleshooting](https://support.valimail.com/en/collections/9031595-troubleshooting) * * * [O365 ONLINE Console Can Display Warning Error For SPFWhy do I see an error in O365 Online Console after pointing SPF to Valimail?](https://support.valimail.com/en/articles/9142869-o365-online-console-can-display-warning-error-for-spf) [I pointed to Valimail but don't see any DMARC information in ReportingNot seeing DMARC info? You might be sending to domains whose receiving gateways (SEGs) are not sending out DMARC aggregate reports.](https://support.valimail.com/en/articles/9142882-i-pointed-to-valimail-but-don-t-see-any-dmarc-information-in-reporting) [I can't find a sender in the email service provider configuration listWhy can't I find a sender in the Email Service Provider configuration list?](https://support.valimail.com/en/articles/9142885-i-can-t-find-a-sender-in-the-email-service-provider-configuration-list) [M365 overriding DMARC resultsWhy is Microsoft 365 overriding DMARC results?](https://support.valimail.com/en/articles/9142940-m365-overriding-dmarc-results) [Why do I get errors message when adding a NetblockErrors when adding netblock](https://support.valimail.com/en/articles/9142945-why-do-i-get-errors-message-when-adding-a-netblock) [Why is my downloaded report for Unidentified Senders blank?FAQ: Most common reason to why the Unidentified Senders Report is blank.](https://support.valimail.com/en/articles/9143099-why-is-my-downloaded-report-for-unidentified-senders-blank) [Microsoft 365: "action=oreject" and what to do about itHow to increase inbound email security for messages that should be rejected from a DMARC perspective in Microsoft 365.](https://support.valimail.com/en/articles/9143109-microsoft-365-action-oreject-and-what-to-do-about-it) [Why do I see a "null DNS lookup" when I use a certain DNS scanner?](https://support.valimail.com/en/articles/9143114-why-do-i-see-a-null-dns-lookup-when-i-use-a-certain-dns-scanner) [Valimail Enforce Offboarding ProcessOffboarding process for removing your domains from Valimail Enforce](https://support.valimail.com/en/articles/9143118-valimail-enforce-offboarding-process) [Why do I see email traffic from ladwp.com hostnames on my domain?Traffic from ladwp.com hostnames on my domain - what can I do to prevent malicious third parties from impersonating my domain?](https://support.valimail.com/en/articles/9143125-why-do-i-see-email-traffic-from-ladwp-com-hostnames-on-my-domain) [How Do I Reset The Password To My Valimail Account?Steps to reset the password for your Valimail account](https://support.valimail.com/en/articles/9143134-how-do-i-reset-the-password-to-my-valimail-account) [Why am I seeing emails with the disposition P=None when my domain is enforcing DMARC?Why do I see p=None in the aggregate reports if my domain is at DMARC Enforcement](https://support.valimail.com/en/articles/9143136-why-am-i-seeing-emails-with-the-disposition-p-none-when-my-domain-is-enforcing-dmarc) [Valimail SPF Macro Syntax](https://support.valimail.com/en/articles/9143142-valimail-spf-macro-syntax) ![](https://downloads.intercomcdn.com/i/o/v04853c9/632483/a454c90cab92b43791396b1458cc/8d28becae4e65793a1b113144f763857.png) --- # Email Authentication Fundamentals | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/3959040-email-authentication-fundamentals#main-content) [All Collections](https://support.valimail.com/en/) Email Authentication Fundamentals ![](https://intercom.help/valimail-4dffb6ef6e39/assets/svg/icon:folder/1c0642) Email Authentication Fundamentals ================================= 42 articles [How to set up TLS reporting and MTA-STSThis article will explain how to set up TLS reporting in Valimail, as well as the MTA-STS policy set up in the DNS](https://support.valimail.com/en/articles/10707728-how-to-set-up-tls-reporting-and-mta-sts) [DNS: The Single Source of Truth](https://support.valimail.com/en/collections/6449880-dns-the-single-source-of-truth) * * * [Why it's safe to point SPF/DKIM/DMARC to Valimail](https://support.valimail.com/en/articles/8466437-why-it-s-safe-to-point-spf-dkim-dmarc-to-valimail) [Valimail DNS Downtime](https://support.valimail.com/en/articles/8466435-valimail-dns-downtime) [Why do some DNS providers not allow Valimail’s NS delegation for DMARC and DKIM?](https://support.valimail.com/en/articles/8466436-why-do-some-dns-providers-not-allow-valimail-s-ns-delegation-for-dmarc-and-dkim) [Understanding the DNS resolution path](https://support.valimail.com/en/articles/8466434-understanding-the-dns-resolution-path) [Legal Characters in DNS](https://support.valimail.com/en/articles/8466432-legal-characters-in-dns) [My DNS provider doesn't allow creation of NS records. What workarounds are possible?](https://support.valimail.com/en/articles/8466433-my-dns-provider-doesn-t-allow-creation-of-ns-records-what-workarounds-are-possible) [Email authentication for multiple DNS views](https://support.valimail.com/en/articles/8466431-email-authentication-for-multiple-dns-views) [DMARC/DKIM NS Pointer Records](https://support.valimail.com/en/articles/8466430-dmarc-dkim-ns-pointer-records) [Checking consistency of DNS Servers](https://support.valimail.com/en/articles/8466428-checking-consistency-of-dns-servers) [Deliverability Advice Questions](https://support.valimail.com/en/articles/8466429-deliverability-advice-questions) [Specific DNS Providers11 articles](https://support.valimail.com/en/collections/6449893-specific-dns-providers) [DMARC: The Gatekeeper](https://support.valimail.com/en/collections/6449881-dmarc-the-gatekeeper) * * * [DKIM FAQs](https://support.valimail.com/en/articles/8466469-dkim-faqs) [What is DMARC Override?](https://support.valimail.com/en/articles/8466458-what-is-dmarc-override) [DMARC FAQs](https://support.valimail.com/en/articles/8466457-dmarc-faqs) [DMARC Enforcement advanced options](https://support.valimail.com/en/articles/8466456-dmarc-enforcement-advanced-options) [When to switch Enforcement policies](https://support.valimail.com/en/articles/8466454-when-to-switch-enforcement-policies) [DMARC - Strict vs Relaxed alignment](https://support.valimail.com/en/articles/8466455-dmarc-strict-vs-relaxed-alignment) [DKIM and SPF alignment: what it is, why it matters and how to fix it](https://support.valimail.com/en/articles/8466453-dkim-and-spf-alignment-what-it-is-why-it-matters-and-how-to-fix-it) [DMARC Aggregate Reports](https://support.valimail.com/en/articles/8466452-dmarc-aggregate-reports) [What is DMARC?](https://support.valimail.com/en/articles/8466450-what-is-dmarc) [DMARC Alignment](https://support.valimail.com/en/articles/8466451-dmarc-alignment) [SPF: Who Sent It?](https://support.valimail.com/en/collections/6449882-spf-who-sent-it) * * * [Trailing SPF Includes in Valimail Delegated Domains](https://support.valimail.com/en/articles/8466464-trailing-spf-includes-in-valimail-delegated-domains) [Working around Vendor Verification of SPF](https://support.valimail.com/en/articles/8466463-working-around-vendor-verification-of-spf) [SPF Flattening](https://support.valimail.com/en/articles/8466462-spf-flattening) [What is SPF?](https://support.valimail.com/en/articles/8466460-what-is-spf) [Valimail SPF Records](https://support.valimail.com/en/articles/8466461-valimail-spf-records) [DKIM: Who Signed It?](https://support.valimail.com/en/collections/6449884-dkim-who-signed-it) * * * [How does DKIM work?](https://support.valimail.com/en/articles/8466467-how-does-dkim-work) [What characters are permitted in a DKIM selector?](https://support.valimail.com/en/articles/8466468-what-characters-are-permitted-in-a-dkim-selector) [What is DKIM?](https://support.valimail.com/en/articles/8466466-what-is-dkim) [Rotating DKIM keysWhy rotating the DKIM keys is recommended](https://support.valimail.com/en/articles/9242945-rotating-dkim-keys) [ARC: Who Forwarded It?](https://support.valimail.com/en/collections/6449889-arc-who-forwarded-it) * * * [What is ARC?](https://support.valimail.com/en/articles/8466472-what-is-arc) ![](https://downloads.intercomcdn.com/i/o/v04853c9/632483/a454c90cab92b43791396b1458cc/8d28becae4e65793a1b113144f763857.png) --- # How to contact Valimail Support | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9318679#main-content) Table of contents [Accessing the messenger window](https://support.valimail.com/en/articles/9318679#h_3b98486477) [Valimail AI Chat](https://support.valimail.com/en/articles/9318679#h_67bea53ad7) [Logging a ticket](https://support.valimail.com/en/articles/9318679#h_166ee594de) [All Collections](https://support.valimail.com/en/) [FAQ](https://support.valimail.com/en/collections/3959036-faq) How to contact Valimail Support How to contact Valimail Support =============================== Updated over a year ago Table of contents [Accessing the messenger window](https://support.valimail.com/en/articles/9318679#h_3b98486477) [Valimail AI Chat](https://support.valimail.com/en/articles/9318679#h_67bea53ad7) [Logging a ticket](https://support.valimail.com/en/articles/9318679#h_166ee594de) The following changes are in effect as of May 7th, 2024 This article does not apply to Valigov. Accessing the messenger window ------------------------------ The messenger will be available directly in the Valimail app: 1. Navigate to [app.valimail.com](https://app.valimail.com/) 2. Login to your account 3. Click on the messenger icon in the lower right corner [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1049380872/681954f67b2e0deb517744e2/6CQOq-xPK8W4Z0m2W07-ePfXF0DpBqa2cA.png?expires=1755792000&signature=467653b1ddb8e518bb90fc9b976914c6cc2187c75068909a9b75524a22d73d35&req=dSAjH8p2nYlYW%2FMW1HO4zcBdVpxerQnWHCisdDBQt58W17dPZ97CR%2FAU3kym%0A9q3LP8gZhJJ4x0pjtqk%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1049380872/681954f67b2e0deb517744e2/6CQOq-xPK8W4Z0m2W07-ePfXF0DpBqa2cA.png?expires=1755792000&signature=467653b1ddb8e518bb90fc9b976914c6cc2187c75068909a9b75524a22d73d35&req=dSAjH8p2nYlYW%2FMW1HO4zcBdVpxerQnWHCisdDBQt58W17dPZ97CR%2FAU3kym%0A9q3LP8gZhJJ4x0pjtqk%3D%0A) Valimail AI Chat ---------------- The Valimail AI is here to help with all inquiries directly from the messenger: 1. Open the messenger window 2. Click on "Ask a question" [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1049380883/d253360e3e0e750f36fdb9ed/P16nBbWuJnsmFEmNegzsSy71dK_OZuNcnw.png?expires=1755792000&signature=90be3b35331595286f91da4dcbba949d7511c59d3eb1e543d7d2d456fa8bceb5&req=dSAjH8p2nYlXWvMW1HO4zcThXIYjFGFNPLNasBhBAljwkKdGFIECki0l4Fmd%0ABDDeJQSrrh6zMVM9b%2Fs%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1049380883/d253360e3e0e750f36fdb9ed/P16nBbWuJnsmFEmNegzsSy71dK_OZuNcnw.png?expires=1755792000&signature=90be3b35331595286f91da4dcbba949d7511c59d3eb1e543d7d2d456fa8bceb5&req=dSAjH8p2nYlXWvMW1HO4zcThXIYjFGFNPLNasBhBAljwkKdGFIECki0l4Fmd%0ABDDeJQSrrh6zMVM9b%2Fs%3D%0A) Logging a ticket ---------------- 1. From the messenger window click on "Ask a question" 2. After the AI reply, you can click on "Get More Help" to open a support ticket 3. Click on "Create Ticket" 4. Fill out the ticket creation form [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1049380897/5c61b722431fef6f75bdb9ac/q4zaY6kCxPvDZLx0BnNv5K9z_ERiuROcWA.png?expires=1755792000&signature=5d37241ee887cd40922f22c1df0fc0d022d6154f1af9b7cf47a2ae39402693a6&req=dSAjH8p2nYlWXvMW1HO4zUvSRxgmPBViYgUsq5vgcwrfx7mWeIS2n4oWsjA7%0Al3WYYaPNKn7YgJO%2BXLw%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1049380897/5c61b722431fef6f75bdb9ac/q4zaY6kCxPvDZLx0BnNv5K9z_ERiuROcWA.png?expires=1755792000&signature=5d37241ee887cd40922f22c1df0fc0d022d6154f1af9b7cf47a2ae39402693a6&req=dSAjH8p2nYlWXvMW1HO4zUvSRxgmPBViYgUsq5vgcwrfx7mWeIS2n4oWsjA7%0Al3WYYaPNKn7YgJO%2BXLw%3D%0A) [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1049380911/413728faeb3dcfea46d3970e/hWdtEX8qRK3lgR0yDzlak-PdsVRDxaxzLg.png?expires=1755792000&signature=686a0d09f2a2f6f4c6ea9f6d5754f2edb3da89c33199cd61ed4d6e9ea73ef974&req=dSAjH8p2nYheWPMW1HO4zXciyagGQA34cYEJcuqjWOSUlSvTK%2Bg5leQqIvfp%0Aks5AC%2Fjl7U5cVspKVzc%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1049380911/413728faeb3dcfea46d3970e/hWdtEX8qRK3lgR0yDzlak-PdsVRDxaxzLg.png?expires=1755792000&signature=686a0d09f2a2f6f4c6ea9f6d5754f2edb3da89c33199cd61ed4d6e9ea73ef974&req=dSAjH8p2nYheWPMW1HO4zXciyagGQA34cYEJcuqjWOSUlSvTK%2Bg5leQqIvfp%0Aks5AC%2Fjl7U5cVspKVzc%3D%0A) * * * Related Articles [Setting up the Valimail Mailbox Connector with Google Workspace](https://support.valimail.com/en/articles/8466379-setting-up-the-valimail-mailbox-connector-with-google-workspace) [Tutorial: Integrating Valimail with a SAML 2.0 SSO Provider](https://support.valimail.com/en/articles/8466398-tutorial-integrating-valimail-with-a-saml-2-0-sso-provider) [Integrating Valimail with Okta](https://support.valimail.com/en/articles/8466405-integrating-valimail-with-okta) [How to view and export my old tickets](https://support.valimail.com/en/articles/9318696-how-to-view-and-export-my-old-tickets) Did this answer your question? 😞😐😃 --- # Compliance | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/9032411-compliance#main-content) [All Collections](https://support.valimail.com/en/) Compliance ![](https://intercom.help/valimail-4dffb6ef6e39/assets/svg/icon:folder/1c0642) Compliance ========== 5 articles [Email Analyzer Report](https://support.valimail.com/en/articles/9530012-email-analyzer-report) [Senders Continuous Protection ReportHow to access and use the Senders Continuous Protection Report](https://support.valimail.com/en/articles/10263288-senders-continuous-protection-report) [Sender Requirements Failure Report](https://support.valimail.com/en/articles/11964171-sender-requirements-failure-report) [DKIM Compliance](https://support.valimail.com/en/collections/9032422-dkim-compliance) * * * [DKIM Continuous Protection ReportHow to access and use the DKIM Continuous Protection Report](https://support.valimail.com/en/articles/9143167-dkim-continuous-protection-report) [Google & Yahoo](https://support.valimail.com/en/collections/9032428-google-yahoo) * * * [Google & Yahoo Email Authentication Requirements For Bulk SendersGuidelines on how to get Google & Yahoo Email Compliance met.](https://support.valimail.com/en/articles/9143173-google-yahoo-email-authentication-requirements-for-bulk-senders) ![](https://downloads.intercomcdn.com/i/o/v04853c9/632483/a454c90cab92b43791396b1458cc/8d28becae4e65793a1b113144f763857.png) --- # Valimail Suite | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/3986010-valimail-suite#main-content) [All Collections](https://support.valimail.com/en/) Valimail Suite ![](https://intercom.help/valimail-4dffb6ef6e39/assets/svg/icon:folder/1c0642) Valimail Suite ============== 92 articles [Monitor](https://support.valimail.com/en/collections/6449837-monitor) * * * [Monitor Registration: I registered my domain but I haven't received my invitation yet](https://support.valimail.com/en/articles/8466263-monitor-registration-i-registered-my-domain-but-i-haven-t-received-my-invitation-yet) [How to add users in Valimail Monitor](https://support.valimail.com/en/articles/9436587-how-to-add-users-in-valimail-monitor) [Connect your domain's DMARC record to Monitor](https://support.valimail.com/en/articles/9505004-connect-your-domain-s-dmarc-record-to-monitor) [Getting Started3 articles](https://support.valimail.com/en/collections/6449845-getting-started) [Align](https://support.valimail.com/en/collections/9031139-align) * * * [How to Upgrade to AlignSteps on how to upgrade from Valimail Monitor to Valimail Align](https://support.valimail.com/en/articles/9142784-how-to-upgrade-to-align) [Getting Started with Valimail AlignSteps on how to get started with Valimail Align](https://support.valimail.com/en/articles/9142783-getting-started-with-valimail-align) [Video Guide: Pre-configure SPF and DKIM records in Valimail Align](https://support.valimail.com/en/articles/9266381-video-guide-pre-configure-spf-and-dkim-records-in-valimail-align) [Valimail Align: How to update your payment information](https://support.valimail.com/en/articles/9274978-valimail-align-how-to-update-your-payment-information) [How to use the Valimail Align Authentication ReportA guide explaining the Authentication Reports in Align](https://support.valimail.com/en/articles/9318651-how-to-use-the-valimail-align-authentication-report) [Video Guide: How to Point the DMARC, SPF, and DKIM Records to ValimailThis is a guide that walks through the steps of pointing the DMARC, SPF, and DKIM records to Valimail](https://support.valimail.com/en/articles/9336435-video-guide-how-to-point-the-dmarc-spf-and-dkim-records-to-valimail) [Connect your domain's DMARC record to Valimail Align](https://support.valimail.com/en/articles/9493697-connect-your-domain-s-dmarc-record-to-valimail-align) [Connect your domain's SPF and DKIM records to Valimail Align](https://support.valimail.com/en/articles/9504819-connect-your-domain-s-spf-and-dkim-records-to-valimail-align) [Self-Onboarding Guide for AlignA step-by-step guide for onboarding your domains in Align](https://support.valimail.com/en/articles/9566916-self-onboarding-guide-for-align) [Enforce](https://support.valimail.com/en/collections/6449838-enforce) * * * [Understanding the Subdomains ReportThis report provides data on subdomains with distinct DMARC configurations, detailing their email authentication and delivery performance, as well as any suspicious activity detected.](https://support.valimail.com/en/articles/9757558-understanding-the-subdomains-report) [Getting Started3 articles](https://support.valimail.com/en/collections/6449846-getting-started) [User Guide18 articles](https://support.valimail.com/en/collections/6449847-user-guide) [Domains7 articles](https://support.valimail.com/en/collections/7305817-domains) [Amplify](https://support.valimail.com/en/collections/6449839-amplify) * * * [Microsoft Brands Program (Business Profiles) is placed on Hold](https://support.valimail.com/en/articles/8466390-microsoft-brands-program-business-profiles-is-placed-on-hold) [Amplify (BIMI) & Logos FAQ](https://support.valimail.com/en/articles/8466389-amplify-bimi-logos-faq) [How to Point BIMI to Valimail](https://support.valimail.com/en/articles/8466388-how-to-point-bimi-to-valimail) [Getting Started with BIMI and Amplify](https://support.valimail.com/en/articles/8466387-getting-started-with-bimi-and-amplify) [Learn more about our APIs](https://support.valimail.com/en/collections/6449843-learn-more-about-our-apis) * * * [Introduction to the Valimail APIs4 articles](https://support.valimail.com/en/collections/12071845-introduction-to-the-valimail-apis) [Customers2 articles](https://support.valimail.com/en/collections/12071818-customers) [Partners3 articles](https://support.valimail.com/en/collections/12071875-partners) [General Settings](https://support.valimail.com/en/collections/7305208-general-settings) * * * [Setup your DNS records to use ValimailSetup your DNS records to use Valimail](https://support.valimail.com/en/articles/9142775-setup-your-dns-records-to-use-valimail) [MFA Configuration2 articles](https://support.valimail.com/en/collections/7305209-mfa-configuration) [SSO for Enforce11 articles](https://support.valimail.com/en/collections/7305223-sso-for-enforce) [SSO for Valigov7 articles](https://support.valimail.com/en/collections/7305225-sso-for-valigov) [SSO for Twilio Sendgrid3 articles](https://support.valimail.com/en/collections/7305228-sso-for-twilio-sendgrid) [Reports](https://support.valimail.com/en/collections/7305721-reports) * * * [Using the Authentication ReportHow to use the Authentication Report in Valimail](https://support.valimail.com/en/articles/8466383-using-the-authentication-report) [Understanding the Senders Report](https://support.valimail.com/en/articles/8466382-understanding-the-senders-report) [Understanding Executive Reports](https://support.valimail.com/en/articles/8466381-understanding-executive-reports) [Email Delivery ReportWhat is the Email Delivery Report](https://support.valimail.com/en/articles/9496725-email-delivery-report) [Domain Executive ReportThis article will explain the Domain Executive Report as well as give recommendations based on its information](https://support.valimail.com/en/articles/10742496-domain-executive-report) [Mailbox Connector2 articles](https://support.valimail.com/en/collections/7305781-mailbox-connector) [EFP](https://support.valimail.com/en/collections/9323482-efp) * * * [Getting Started with Symantec Email Fraud ProtectGetting started in Email Fraud Protect](https://support.valimail.com/en/articles/9243002-getting-started-with-symantec-email-fraud-protect) [What is the difference between EFP and Valimail?Getting started in Email Fraud Protect](https://support.valimail.com/en/articles/9242986-what-is-the-difference-between-efp-and-valimail) [Tutorial: Integration Symantec EFP with OktaIntegration Symantec EFP with Okta](https://support.valimail.com/en/articles/9243032-tutorial-integration-symantec-efp-with-okta) [Supported SSO Providers for Symantec Email Fraud Protect](https://support.valimail.com/en/articles/9243019-supported-sso-providers-for-symantec-email-fraud-protect) --- # Email Service Providers | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/7633239-email-service-providers#main-content) [All Collections](https://support.valimail.com/en/) Email Service Providers ![](https://intercom.help/valimail-4dffb6ef6e39/assets/svg/icon:folder/1c0642) Email Service Providers ======================= 1105 articles [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Sender DMARC configuration guides * * * [BrazeHow to set up DMARC for Braze in Valimail](https://support.valimail.com/en/articles/8471024-braze) [BullhornHow to set up DMARC for Bullhorn in Valimail](https://support.valimail.com/en/articles/8471025-bullhorn) [BombBombHow to set up DMARC for BombBomb in Valimail](https://support.valimail.com/en/articles/8471023-bombbomb) [Blackbaud LuminateHow to set up DMARC for Blackbaud Luminate in Valimail](https://support.valimail.com/en/articles/8471020-blackbaud-luminate) [Bing TechnologiesHow to set up DMARC for Bing Technologies in Valimail](https://support.valimail.com/en/articles/8471018-bing-technologies) [BigCommerceHow to set up DMARC for BigCommerce in Valimail](https://support.valimail.com/en/articles/8471017-bigcommerce) [BenchmarkHow to set up DMARC for Benchmark in Valimail](https://support.valimail.com/en/articles/8471016-benchmark) [BeameryHow to set up DMARC for Beamery in Valimail](https://support.valimail.com/en/articles/8471015-beamery) [AWeberHow to set up DMARC for AWeber in Valimail](https://support.valimail.com/en/articles/8471014-aweber) [AutotaskHow to set up DMARC for Autotask in Valimail](https://support.valimail.com/en/articles/8471013-autotask) [AutopilotHow to set up DMARC for Autopilot in Valimail](https://support.valimail.com/en/articles/8471012-autopilot) [AuthSMTPHow to set up DMARC for AuthSMTP in Valimail](https://support.valimail.com/en/articles/8471011-authsmtp) [Atlassian CloudHow to set up DMARC for Atlassian Cloud in Valimail](https://support.valimail.com/en/articles/8471010-atlassian-cloud) [ARMSHow to set up DMARC for ARMS in Valimail](https://support.valimail.com/en/articles/8471009-arms) [ArloHow to set up DMARC for Arlo in Valimail](https://support.valimail.com/en/articles/8471008-arlo) [APSISHow to set up DMARC for APSIS in Valimail](https://support.valimail.com/en/articles/8471007-apsis) [ApptivoHow to set up DMARC for Apptivo in Valimail](https://support.valimail.com/en/articles/8471006-apptivo) [AON Assessment SolutionsHow to set up DMARC for AON Assessment Solutions in Valimail](https://support.valimail.com/en/articles/8471004-aon-assessment-solutions) [Amazon SESHow to set up DMARC for Amazon SES in Valimail](https://support.valimail.com/en/articles/8471003-amazon-ses) [Alchemer (ex SurveyGizmo)How to set up DMARC for Alchemer (ex SurveyGizmo) in Valimail](https://support.valimail.com/en/articles/8471002-alchemer-ex-surveygizmo) [Agile CRMHow to set up DMARC for Agile CRM in Valimail](https://support.valimail.com/en/articles/8471000-agile-crm) [AfterShipHow to set up DMARC for Aftership in Valimail](https://support.valimail.com/en/articles/8470999-aftership) [AFAS SoftwareHow to set up DMARC for AFAS Software in Valimail](https://support.valimail.com/en/articles/8470998-afas-software) [ActiveCampaignHow to set up DMARC for Active Campaign in Valimail](https://support.valimail.com/en/articles/8470997-activecampaign) [Action Network​How to set up DMARC for Action Network in Valimail](https://support.valimail.com/en/articles/8470996-action-network) [Act-OnHow to set up DMARC for Act-On in Valimail](https://support.valimail.com/en/articles/8470995-act-on) [Acquia CloudHow to set up DMARC for Acquia Cloud in Valimail](https://support.valimail.com/en/articles/8470994-acquia-cloud) [AcousticHow to set up DMARC for Acoustic in Valimail](https://support.valimail.com/en/articles/8470993-acoustic) [AccredibleHow to set up DMARC for Accredible in Valimail](https://support.valimail.com/en/articles/8470991-accredible) [Flodesk](https://support.valimail.com/en/articles/8466386-flodesk) [SendgridHow to set up DMARC for Sendgrid in Valimail](https://support.valimail.com/en/articles/8700033-sendgrid) [Salesforce Marketing CloudHow to set up DMARC for Salesforce Marketing Cloud in Valimail](https://support.valimail.com/en/articles/8700364-salesforce-marketing-cloud) [KlaviyoHow to set up DMARC for Klaviyo in Valimail](https://support.valimail.com/en/articles/8705574-klaviyo) [SparkPostHow to set up DMARC for Sparkpost in Valimail](https://support.valimail.com/en/articles/8705813-sparkpost) [Mailgun by SinchHow to set up DMARC for Mailgun by Sinch in Valimail](https://support.valimail.com/en/articles/8705824-mailgun-by-sinch) [Google Workspace (G Suite)How to set up DMARC for Google Workspace in Valimail](https://support.valimail.com/en/articles/8705849-google-workspace-g-suite) [Microsoft Office 365How to set up DMARC for Microsoft Office 365 in Valimail](https://support.valimail.com/en/articles/8705860-microsoft-office-365) [MarketoHow to set up DMARC for Marketo in Valimail](https://support.valimail.com/en/articles/8705889-marketo) [MailchimpHow to set up DMARC for Mailchimp in Valimail](https://support.valimail.com/en/articles/8752153-mailchimp) [Sophos Email SecurityHow to set up DMARC for Sophos Email Security in Valimail](https://support.valimail.com/en/articles/8752173-sophos-email-security) [CakeMailHow to set up DMARC for CakeMail in Valimail](https://support.valimail.com/en/articles/8752225-cakemail) [CampaignerHow to set up DMARC for Campaigner in Valimail](https://support.valimail.com/en/articles/8752228-campaigner) [CampusLogic StudentFormsHow to set up DMARC for CampusLogic StudentForms in Valimail](https://support.valimail.com/en/articles/8752233-campuslogic-studentforms) [CaspioHow to set up DMARC for Caspio in Valimail](https://support.valimail.com/en/articles/8752239-caspio) [Censornet Email SecurityHow to set up DMARC for Censornet Email Security in Valimail](https://support.valimail.com/en/articles/8752246-censornet-email-security) [CentercodeHow to set up DMARC for Centercode in Valimail](https://support.valimail.com/en/articles/8752252-centercode) [Cisco Cloud Email SecurityHow to set up DMARC for Cisco Cloud Email Security in Valimail](https://support.valimail.com/en/articles/8752258-cisco-cloud-email-security) [Cision PRHow to set up DMARC for Cision PR in Valimail](https://support.valimail.com/en/articles/8752261-cision-pr) [CleverReachHow to set up DMARC for CleverReach in Valimail](https://support.valimail.com/en/articles/8752263-cleverreach) [ClickDimensionsHow to set up DMARC for ClickDimensions in Valimail](https://support.valimail.com/en/articles/8754156-clickdimensions) [CombellHow to set up DMARC for Combell in Valimail](https://support.valimail.com/en/articles/8754160-combell) [Concep SENDHow to set up DMARC for Concep SEND in Valimail](https://support.valimail.com/en/articles/8754166-concep-send) [Constant ContactHow to set up DMARC for Constant Contact in Valimail](https://support.valimail.com/en/articles/8754193-constant-contact) [ConversicaHow to set up DMARC for Conversica in Valimail](https://support.valimail.com/en/articles/8754299-conversica) [ConvertKitHow to set up DMARC for ConvertKit in Valimail](https://support.valimail.com/en/articles/8754309-convertkit) [CopernicaHow to set up DMARC for Copernica in Valimail](https://support.valimail.com/en/articles/8754343-copernica) [Critical ImpactHow to set up DMARC for Critical Impact in Valimail](https://support.valimail.com/en/articles/8754351-critical-impact) [Customer.ioHow to set up DMARC for Customer.io in Valimail](https://support.valimail.com/en/articles/8754357-customer-io) [CventHow to set up DMARC for Cvent in Valimail](https://support.valimail.com/en/articles/8754374-cvent) [D2L BrightspaceHow to set up DMARC for D2L Brightspace in Valimail](https://support.valimail.com/en/articles/8754513-d2l-brightspace) [DataMotion Secure DeliveryHow to set up DMARC for DataMotion Secure Delivery in Valimail](https://support.valimail.com/en/articles/8754519-datamotion-secure-delivery) [DelivraHow to set up DMARC for Delivra in Valimail](https://support.valimail.com/en/articles/8754526-delivra) [DoceboHow to set up DMARC for Docebo in Valimail](https://support.valimail.com/en/articles/8754531-docebo) [DocuSignHow to set up DMARC for DocuSign in Valimail](https://support.valimail.com/en/articles/8754536-docusign) [DopplerHow to set up DMARC for Doppler in Valimail](https://support.valimail.com/en/articles/8754541-doppler) [DriftHow to set up DMARC for Drift in Valimail](https://support.valimail.com/en/articles/8754551-drift) [DripHow to set up DMARC for Drip in Valimail](https://support.valimail.com/en/articles/8754560-drip) [DuoCircleHow to set up DMARC for DuoCircle in Valimail](https://support.valimail.com/en/articles/8754568-duocircle) [Dyn Email ServicesHow to set up DMARC for Dyn Email Services in Valimail](https://support.valimail.com/en/articles/8754571-dyn-email-services) [Elastic EmailHow to set up DMARC for Elastic Email in Valimail](https://support.valimail.com/en/articles/8754592-elastic-email) [EmarsysHow to set up DMARC for Emarsys in Valimail](https://support.valimail.com/en/articles/8754601-emarsys) [emBlueHow to set up DMARC for emBlue in Valimail](https://support.valimail.com/en/articles/8754605-emblue) [EmfluenceHow to set up DMARC for Emfluence in Valimail](https://support.valimail.com/en/articles/8754609-emfluence) [EmmaHow to set up DMARC for Emma in Valimail](https://support.valimail.com/en/articles/8754611-emma) [Engaging NetworksHow to set up DMARC for Engaging Networks in Valimail](https://support.valimail.com/en/articles/8754619-engaging-networks) [EverlyticHow to set up DMARC for Everlytic in Valimail](https://support.valimail.com/en/articles/8754630-everlytic) [FactuurSturen.nlHow to set up DMARC for FactuurSturen.nl in Valimail](https://support.valimail.com/en/articles/8754660-factuursturen-nl) [FastMailHow to set up DMARC for FastMail in Valimail](https://support.valimail.com/en/articles/8754662-fastmail) [FlywheelHow to set up DMARC for Flywheel in Valimail](https://support.valimail.com/en/articles/8754708-flywheel) [Forcepoint Email Security CloudHow to set up DMARC for Forcepoint Email Security Cloud in Valimail](https://support.valimail.com/en/articles/8754712-forcepoint-email-security-cloud) [FormAssemblyHow to set up DMARC for FormAssembly in Valimail](https://support.valimail.com/en/articles/8754716-formassembly) [FortiMail Cloud Email SecurityHow to set up DMARC for FortiMail Cloud Email Security in Valimail](https://support.valimail.com/en/articles/8754719-fortimail-cloud-email-security) [FreshdeskHow to set up DMARC for Freshdesk in Valimail](https://support.valimail.com/en/articles/8754735-freshdesk) [FreshmailHow to set up DMARC for Freshmail in Valimail](https://support.valimail.com/en/articles/8754737-freshmail) [FreshserviceHow to set up DMARC for Freshservice in Valimail](https://support.valimail.com/en/articles/8754739-freshservice) [FrontHow to set up DMARC for Front in Valimail](https://support.valimail.com/en/articles/8754762-front) [GainsightHow to set up DMARC for Gainsight in Valimail](https://support.valimail.com/en/articles/8754770-gainsight) [GoodDataHow to set up DMARC for GoodData in Valimail](https://support.valimail.com/en/articles/8754777-gooddata) [GetResponseHow to set up DMARC for GetResponse in Valimail](https://support.valimail.com/en/articles/8754772-getresponse) [GreenhouseHow to set up DMARC for Greenhouse in Valimail](https://support.valimail.com/en/articles/8754779-greenhouse) [GreenvelopeHow to set up DMARC for Greenvelope in Valimail](https://support.valimail.com/en/articles/8754793-greenvelope) [Groove HQHow to set up DMARC for Groove HQ in Valimail](https://support.valimail.com/en/articles/8754800-groove-hq) [Help ScoutHow to set up DMARC for Help Scout in Valimail](https://support.valimail.com/en/articles/8754806-help-scout) [HENNGE OneHow to set up DMARC for HENNGE One in Valimail](https://support.valimail.com/en/articles/8754810-hennge-one) [HubspotHow to set up DMARC for Hubspot in Valimail](https://support.valimail.com/en/articles/8754819-hubspot) [HushmailHow to set up DMARC for Hushmail in Valimail](https://support.valimail.com/en/articles/8754827-hushmail) [iCIMSHow to set up DMARC for iCIMS in Valimail](https://support.valimail.com/en/articles/8755623-icims) [iContactHow to set up DMARC for iContact in Valimail](https://support.valimail.com/en/articles/8755637-icontact) [InfluitiveHow to set up DMARC for Influitive in Valimail](https://support.valimail.com/en/articles/8755641-influitive) [Informz (Higher Logic)How to set up DMARC for Informz (Higher Logic) in Valimail](https://support.valimail.com/en/articles/8755700-informz-higher-logic) [InfusionsoftHow to set up DMARC for Infusionsoft in Valimail](https://support.valimail.com/en/articles/8755703-infusionsoft) [InstillerHow to set up DMARC for Instiller in Valimail](https://support.valimail.com/en/articles/8755705-instiller) [Sage IntacctHow to set up DMARC for Sage Intacct in Valimail](https://support.valimail.com/en/articles/8755708-sage-intacct) [IntercomHow to set up DMARC for Intercom in Valimail](https://support.valimail.com/en/articles/8755711-intercom) [InxmailHow to set up DMARC for Inxmail in Valimail](https://support.valimail.com/en/articles/8755714-inxmail) [JangoMailHow to set up DMARC for JangoMail in Valimail](https://support.valimail.com/en/articles/8755719-jangomail) [JiveHow to set up DMARC for Jive in Valimail](https://support.valimail.com/en/articles/8755720-jive) [KayakoHow to set up DMARC for Kayako in Valimail](https://support.valimail.com/en/articles/8757113-kayako) [Key Survey by WorldAPPHow to set up DMARC for Key Survey by WorldAPP in Valimail](https://support.valimail.com/en/articles/8757123-key-survey-by-worldapp) [KnowBe4How to set up DMARC for KnowBe4 in Valimail](https://support.valimail.com/en/articles/8757129-knowbe4) [L-Soft EASEHow to set up DMARC for L-Soft EASE in Valimail](https://support.valimail.com/en/articles/8757141-l-soft-ease) [LessonlyHow to set up DMARC for Lessonly in Valimail](https://support.valimail.com/en/articles/8757187-lessonly) [LianaMailerHow to set up DMARC for LianaMailer in Valimail](https://support.valimail.com/en/articles/8757200-lianamailer) [LibraryH3lpHow to set up DMARC for LibraryH3lp in Valimail](https://support.valimail.com/en/articles/8757205-libraryh3lp) [ListrakHow to set up DMARC for Listrak in Valimail](https://support.valimail.com/en/articles/8757268-listrak) [MagnewsHow to set up DMARC for Magnews in Valimail](https://support.valimail.com/en/articles/8757441-magnews) [MailerliteHow to set up DMARC for Mailerlite in Valimail](https://support.valimail.com/en/articles/8757444-mailerlite) [Mailjet by SinchHow to set up DMARC for Mailjet in Valimail](https://support.valimail.com/en/articles/8757452-mailjet-by-sinch) [MarchingOrderHow to set up DMARC for MarchingOrder in Valimail](https://support.valimail.com/en/articles/8757470-marchingorder) [MandrillHow to set up DMARC for Mandrill in Valimail](https://support.valimail.com/en/articles/8757467-mandrill) [ManageEngine ServiceDesk PlusHow to set up DMARC for ManageEngine ServiceDesk Plus in Valimail](https://support.valimail.com/en/articles/8757463-manageengine-servicedesk-plus) [MailUpHow to set up DMARC for MailUp in Valimail](https://support.valimail.com/en/articles/8757461-mailup) [MailPoetHow to set up DMARC for MailPoet in Valimail](https://support.valimail.com/en/articles/8757459-mailpoet) [Campaign Monitor by MarigoldHow to set up DMARC for Campaign Monitor in Valimail](https://support.valimail.com/en/articles/8757492-campaign-monitor-by-marigold) [MarketingPlatformHow to set up DMARC for MarketingPlatform in Valimail](https://support.valimail.com/en/articles/8757495-marketingplatform) [Marquis DocumatixHow to set up DMARC for Marquis Documatix in Valimail](https://support.valimail.com/en/articles/8757497-marquis-documatix) [MeltwaterHow to set up DMARC for Meltwater in Valimail](https://support.valimail.com/en/articles/8757500-meltwater) [MessageGearsHow to set up DMARC for MessageGears in Valimail](https://support.valimail.com/en/articles/8757502-messagegears) [Microsoft Dynamics 365How to set up DMARC for Microsoft Dynamics 365 in Valimail](https://support.valimail.com/en/articles/8757505-microsoft-dynamics-365) [MoosendHow to set up DMARC for Moosend in Valimail](https://support.valimail.com/en/articles/8757512-moosend) [MimecastHow to set up DMARC for Mimecast in Valimail](https://support.valimail.com/en/articles/8757509-mimecast) [NamecheapHow to set up DMARC for Namecheap in Valimail](https://support.valimail.com/en/articles/8757550-namecheap) [NetcoreHow to set up DMARC for Netcore in Valimail](https://support.valimail.com/en/articles/8757552-netcore) [NetsuiteHow to set up DMARC for Netsuite in Valimail](https://support.valimail.com/en/articles/8757555-netsuite) [Newton (Paycor)How to set up DMARC for Newton in Valimail](https://support.valimail.com/en/articles/8757556-newton-paycor) [NGP VANHow to set up DMARC for NGP VAN in Valimail](https://support.valimail.com/en/articles/8757557-ngp-van) [NICE InContactHow to set up DMARC for NICE InContact in Valimail](https://support.valimail.com/en/articles/8757559-nice-incontact) [OdooHow to set up DMARC for Odoo in Valimail](https://support.valimail.com/en/articles/8757600-odoo) [OktaHow to set up DMARC for Okta in Valimail](https://support.valimail.com/en/articles/8757601-okta) [OmnisendHow to set up DMARC for Omnisend in Valimail](https://support.valimail.com/en/articles/8757602-omnisend) [Oracle Cloud InfrastructureHow to set up DMARC for Oracle Cloud Infrastructure in Valimail](https://support.valimail.com/en/articles/8757604-oracle-cloud-infrastructure) [Oracle EloquaHow to set up DMARC for Oracle Eloqua in Valimail](https://support.valimail.com/en/articles/8757605-oracle-eloqua) [Oracle Right NowHow to set up DMARC for Oracle Right Now in Valimail](https://support.valimail.com/en/articles/8757606-oracle-right-now) [Outreach Systems NeoserraHow to set up DMARC for Outreach Systems Neoserra in Valimail](https://support.valimail.com/en/articles/8757607-outreach-systems-neoserra) [QuestionProHow to set up DMARC for QuestionPro in Valimail](https://support.valimail.com/en/articles/8757654-questionpro) [QuentnHow to set up DMARC for Quentn in Valimail](https://support.valimail.com/en/articles/8757652-quentn) [QualtricsHow to set up DMARC for Qualtrics in Valimail](https://support.valimail.com/en/articles/8757650-qualtrics) [Paubox Encrypted EmailHow to set up DMARC for Paubox Encrypted Email in Valimail](https://support.valimail.com/en/articles/8757809-paubox-encrypted-email) [PeoplevineHow to set up DMARC for Peoplevine in Valimail](https://support.valimail.com/en/articles/8757810-peoplevine) [NetcoreCloudHow to set up DMARC for NetcoreCloud in Valimail](https://support.valimail.com/en/articles/8757811-netcorecloud) [PoppuloHow to set up DMARC for Poppulo in Valimail](https://support.valimail.com/en/articles/8757812-poppulo) [PostmarkHow to set up DMARC for Postmark in Valimail](https://support.valimail.com/en/articles/8757814-postmark) [PrezlyHow to set up DMARC for Prezly in Valimail](https://support.valimail.com/en/articles/8757966-prezly) [Promoter.ioHow to set up DMARC for Promoter.io in Valimail](https://support.valimail.com/en/articles/8757967-promoter-io) [Proofpoint EssentialsHow to set up DMARC for Proofpoint Essentials in Valimail](https://support.valimail.com/en/articles/8757968-proofpoint-essentials) [ProtonMailHow to set up DMARC for ProtonMail in Valimail](https://support.valimail.com/en/articles/8757969-protonmail) [Pure360How to set up DMARC for Pure360 in Valimail](https://support.valimail.com/en/articles/8757970-pure360) [Wordpress (WPEngine)Recommendations for Using Wordpress (WPEngine) as a Sender](https://support.valimail.com/en/articles/8758023-wordpress-wpengine) [Rackspace Hosted ExchangeHow to set up DMARC for Rackspace Hosted Exchange in Valimail](https://support.valimail.com/en/articles/8758039-rackspace-hosted-exchange) [rapidmailHow to set up DMARC for rapidmail in Valimail](https://support.valimail.com/en/articles/8758040-rapidmail) [Rave AlertHow to set up DMARC for Rave Alert in Valimail](https://support.valimail.com/en/articles/8758041-rave-alert) [ReachMailHow to set up DMARC for ReachMail in Valimail](https://support.valimail.com/en/articles/8758042-reachmail) [RejoinerHow to set up DMARC for Rejoiner in Valimail](https://support.valimail.com/en/articles/8758043-rejoiner) [RetarusHow to set up DMARC for Retarus in Valimail](https://support.valimail.com/en/articles/8758044-retarus) [RoblyHow to set up DMARC for Robly in Valimail](https://support.valimail.com/en/articles/8758045-robly) [RPost RMailHow to set up DMARC for RPost RMail in Valimail](https://support.valimail.com/en/articles/8758046-rpost-rmail) [TurboSMTPHow to set up DMARC for TurboSMTP in Valimail](https://support.valimail.com/en/articles/8758135-turbosmtp) [Trustwave MailMarshalHow to set up DMARC for Trustwave MailMarshal in Valimail](https://support.valimail.com/en/articles/8758134-trustwave-mailmarshal) [Trend Micro Email SecurityHow to set up DMARC for Trend Micro Email Security in Valimail](https://support.valimail.com/en/articles/8758133-trend-micro-email-security) [Terra Dotta SoftwareHow to set up DMARC for Terra Dotta Software in Valimail](https://support.valimail.com/en/articles/8758132-terra-dotta-software) [Technolutions SlateHow to set up DMARC for Technolutions Slate in Valimail](https://support.valimail.com/en/articles/8758131-technolutions-slate) [ZendeskHow to set up DMARC for Zendesk in Valimail](https://support.valimail.com/en/articles/8758207-zendesk) [YotpoHow to set up DMARC for Yotpo in Valimail](https://support.valimail.com/en/articles/8758206-yotpo) [Workforce SoftwareHow to set up DMARC for Workforce Software in Valimail](https://support.valimail.com/en/articles/8758205-workforce-software) [WordflyHow to set up DMARC for Wordfly in Valimail](https://support.valimail.com/en/articles/8758204-wordfly) [VotervoiceHow to set up DMARC for Votervoice in Valimail](https://support.valimail.com/en/articles/8758201-votervoice) [VipreHow to set up DMARC for Vipre in Valimail](https://support.valimail.com/en/articles/8758199-vipre) [VeevaHow to set up DMARC for Veeva in Valimail](https://support.valimail.com/en/articles/8758198-veeva) [VanillaHow to set up DMARC for Vanilla in Valimail](https://support.valimail.com/en/articles/8758197-vanilla) [Zoho SubscriptionsHow to set up DMARC for Zoho Subscriptions in Valimail](https://support.valimail.com/en/articles/8758266-zoho-subscriptions) [Zoho SignHow to set up DMARC for Zoho Sign in Valimail](https://support.valimail.com/en/articles/8758264-zoho-sign) [Zoho RecruitHow to set up DMARC for Zoho Recruit in Valimail](https://support.valimail.com/en/articles/8758263-zoho-recruit) [Zoho MailHow to set up DMARC for Zoho Mail in Valimail](https://support.valimail.com/en/articles/8758262-zoho-mail) [Zoho InvoiceHow to set up DMARC for Zoho Invoice in Valimail](https://support.valimail.com/en/articles/8758261-zoho-invoice) [Zoho FormsHow to set up DMARC for Zoho Forms in Valimail](https://support.valimail.com/en/articles/8758260-zoho-forms) [Zoho DeskHow to set up DMARC for Zoho Desk in Valimail](https://support.valimail.com/en/articles/8758259-zoho-desk) [Zoho CRMHow to set up DMARC for Zoho CRM in Valimail](https://support.valimail.com/en/articles/8758258-zoho-crm) [Zoho CreatorHow to set up DMARC for Zoho Creator in Valimail](https://support.valimail.com/en/articles/8758257-zoho-creator) [Zoho CampaignsHow to set up DMARC for Zoho Campaigns in Valimail](https://support.valimail.com/en/articles/8758256-zoho-campaigns) [Zoho BooksHow to set up DMARC for Zoho Books in Valimail](https://support.valimail.com/en/articles/8758255-zoho-books) [Zoho AssistHow to set up DMARC for Zoho Assist in Valimail](https://support.valimail.com/en/articles/8758254-zoho-assist) [Salesforce PardotHow to set up DMARC for Salesforce Pardot in Valimail](https://support.valimail.com/en/articles/8758314-salesforce-pardot) [SailthruHow to set up DMARC for Sailthru in Valimail](https://support.valimail.com/en/articles/8758318-sailthru) [SalesforceHow to set up DMARC for Salesforce in Valimail](https://support.valimail.com/en/articles/8758313-salesforce) [SALESmanagoHow to set up DMARC for SALESmanago in Valimail](https://support.valimail.com/en/articles/8758315-salesmanago) [SalsaHow to set up DMARC for Salsa in Valimail](https://support.valimail.com/en/articles/8758316-salsa) [SAP Cloud for CustomerHow to set up DMARC for SAP Cloud for Customer in Valimail](https://support.valimail.com/en/articles/8758317-sap-cloud-for-customer) [Brevo (ex Sendinblue)How to set up DMARC for Brevo (ex Sendinblue) in Valimail](https://support.valimail.com/en/articles/8758344-brevo-ex-sendinblue) [SchoolMessengerHow to set up DMARC for SchoolMessenger in Valimail](https://support.valimail.com/en/articles/8758343-schoolmessenger) [SC Networks EvalancheHow to set up DMARC for SC Networks Evalanche in Valimail](https://support.valimail.com/en/articles/8758342-sc-networks-evalanche) [SarbacaneHow to set up DMARC for Sarbacane in Valimail](https://support.valimail.com/en/articles/8758341-sarbacane) [SAP SuccessFactorsHow to set up DMARC for SAP SuccessFactors in Valimail](https://support.valimail.com/en/articles/8758340-sap-successfactors) [SimplelistsHow to set up DMARC for Simplelists in Valimail](https://support.valimail.com/en/articles/8759525-simplelists) [ShowpadHow to set up DMARC for Showpad in Valimail](https://support.valimail.com/en/articles/8759524-showpad) [ShopifyHow to set up DMARC for Shopify in Valimail](https://support.valimail.com/en/articles/8759523-shopify) [ServiceNowHow to set up DMARC for ServiceNow in Valimail](https://support.valimail.com/en/articles/8759522-servicenow) [SendPulseHow to set up DMARC for SendPulse in Valimail](https://support.valimail.com/en/articles/8759521-sendpulse) [SPEKTRIXHow to set up DMARC for SPEKTRIX in Valimail](https://support.valimail.com/en/articles/8759534-spektrix) [SocketLabsHow to set up DMARC for SocketLabs in Valimail](https://support.valimail.com/en/articles/8759533-socketlabs) [SMTP2GOHow to set up DMARC for SMTP2GO in Valimail](https://support.valimail.com/en/articles/8759532-smtp2go) [SmailyHow to set up DMARC for Smaily in Valimail](https://support.valimail.com/en/articles/8759531-smaily) [SitecoreHow to set up DMARC for Sitecore in Valimail](https://support.valimail.com/en/articles/8759530-sitecore) [SymplifyHow to set up DMARC for Symplify in Valimail](https://support.valimail.com/en/articles/8759548-symplify) [Symantec Email Security.Cloud (MessageLabs)How to set up DMARC for Symantec Email Security.Cloud (MessageLabs) in Valimail](https://support.valimail.com/en/articles/8759547-symantec-email-security-cloud-messagelabs) [StatusPageHow to set up DMARC for StatusPage in Valimail](https://support.valimail.com/en/articles/8759546-statuspage) [Stamped.ioHow to set up DMARC for Stamped.io in Valimail](https://support.valimail.com/en/articles/8759545-stamped-io) [Squarespace Email CampaignsHow to set up DMARC for Squarespace Email Campaigns in Valimail](https://support.valimail.com/en/articles/8759544-squarespace-email-campaigns) [AdestraHow to set up DMARC for Adestra in Valimail](https://support.valimail.com/en/articles/8759563-adestra) [IterableHow to set up DMARC for Iterable in Valimail](https://support.valimail.com/en/articles/8759601-iterable) [Barracuda Email Security ServiceHow to set up DMARC for Barracuda Email Security Service in Valimail](https://support.valimail.com/en/articles/8759608-barracuda-email-security-service) [Event FarmHow to set up DMARC for Event Farm in Valimail](https://support.valimail.com/en/articles/8766044-event-farm) [AmbassadorHow to set up DMARC for Ambassador in Valimail](https://support.valimail.com/en/articles/8766061-ambassador) [ConnectBoosterHow to set up DMARC for ConnectBooster in Valimail](https://support.valimail.com/en/articles/8766144-connectbooster) [ControlShiftHow to set up DMARC for ControlShift in Valimail](https://support.valimail.com/en/articles/8766165-controlshift) [Blackbaud Award ManagementHow to set up DMARC for Blackbaud Award Management in Valimail](https://support.valimail.com/en/articles/8766291-blackbaud-award-management) [Adobe CampaignHow to set up DMARC for Adobe Campaign in Valimail](https://support.valimail.com/en/articles/8766305-adobe-campaign) [Trellix (ex FireEye Email Threat Prevention)How to set up DMARC for Trellix in Valimail](https://support.valimail.com/en/articles/8766335-trellix-ex-fireeye-email-threat-prevention) [FlexmailHow to set up DMARC for Flexmail in Valimail](https://support.valimail.com/en/articles/8766351-flexmail) [iModules EncompassHow to set up DMARC for iModules Encompass in Valimail](https://support.valimail.com/en/articles/8766384-imodules-encompass) [SenderHow to set up DMARC for Sender in Valimail](https://support.valimail.com/en/articles/8766405-sender) [NAVEX GlobalHow to set up DMARC for NAVEX Global in Valimail](https://support.valimail.com/en/articles/8766456-navex-global) [ArsysHow to set up DMARC for Arsys in Valimail](https://support.valimail.com/en/articles/8766485-arsys) [ExpointsHow to set up DMARC for Expoints in Valimail](https://support.valimail.com/en/articles/8766505-expoints) [WebpowerHow to set up DMARC for Webpower in Valimail](https://support.valimail.com/en/articles/8766573-webpower) [SpotlerHow to set up DMARC for Spotler in Valimail](https://support.valimail.com/en/articles/8766588-spotler) [Freshsales CRM by FreshworksHow to set up DMARC for Freshsales CRM in Valimail](https://support.valimail.com/en/articles/8766600-freshsales-crm-by-freshworks) [VutureHow to set up DMARC for Vuture in Valimail](https://support.valimail.com/en/articles/8766644-vuture) [FlowmailerHow to set up DMARC for Flowmailer in Valimail](https://support.valimail.com/en/articles/8766652-flowmailer) [DotdigitalHow to set up DMARC for Dotdigital in Valimail](https://support.valimail.com/en/articles/8766681-dotdigital) [SiteGroundHow to set up DMARC for SiteGround in Valimail](https://support.valimail.com/en/articles/8770537-siteground) [SolarWinds Service Desk (ex Samanage)How to set up DMARC for SolarWinds Service Desk in Valimail](https://support.valimail.com/en/articles/8770567-solarwinds-service-desk-ex-samanage) [Solarwinds Mail Assure (N-Able)How to set up DMARC for Solarwinds Mail Assure (N-Able) in Valimail](https://support.valimail.com/en/articles/8770601-solarwinds-mail-assure-n-able) [GorgiasHow to set up DMARC for Gorgias in Valimail](https://support.valimail.com/en/articles/8770674-gorgias) [Zeta GlobalHow to set up DMARC for Zeta Global in Valimail](https://support.valimail.com/en/articles/8770764-zeta-global) [Intermedia Exchange EmailHow to set up DMARC for Intermedia Exchange Email in Valimail](https://support.valimail.com/en/articles/8771191-intermedia-exchange-email) [MailChannels SMTP RelayHow to set up DMARC for MailChannels SMTP Relay in Valimail](https://support.valimail.com/en/articles/8771208-mailchannels-smtp-relay) [Abnormal SecurityHow to set up DMARC for Abnormal Security in Valimail](https://support.valimail.com/en/articles/8771225-abnormal-security) [UKG Pro (ex Ultipro)How to set up DMARC for UKG Pro in Valimail](https://support.valimail.com/en/articles/8771250-ukg-pro-ex-ultipro) [Oracle FusionHow to set up DMARC for Oracle Fusion in Valimail](https://support.valimail.com/en/articles/8771290-oracle-fusion) [Oracle TaleoHow to set up DMARC for Oracle Taleo in Valimail](https://support.valimail.com/en/articles/8772456-oracle-taleo) [Oracle ResponsysHow to set up DMARC for Oracle Responsys in Valimail](https://support.valimail.com/en/articles/8772459-oracle-responsys) [OneTrustHow to set up DMARC for OneTrust in Valimail](https://support.valimail.com/en/articles/8772461-onetrust) [CookiePro by OneTrustHow to set up DMARC for CookiePro in Valimail](https://support.valimail.com/en/articles/8772470-cookiepro-by-onetrust) [People HRHow to set up DMARC for People HR in Valimail](https://support.valimail.com/en/articles/8772473-people-hr) [QuorumHow to set up DMARC for Quorum in Valimail](https://support.valimail.com/en/articles/8772480-quorum) [ZuoraHow to set up DMARC for Zuora in Valimail](https://support.valimail.com/en/articles/8772483-zuora) [Clever ElementsHow to set up DMARC for Clever Elements in Valimail](https://support.valimail.com/en/articles/8774976-clever-elements) [Kerio ConnectHow to set up DMARC for Kerio Connect in Valimail](https://support.valimail.com/en/articles/8774978-kerio-connect) [MailRouteHow to set up DMARC for MailRoute in Valimail](https://support.valimail.com/en/articles/8774979-mailroute) [AddemarHow to set up DMARC for Addemar in Valimail](https://support.valimail.com/en/articles/8774980-addemar) [OpenSRS EmailHow to set up DMARC for OpenSRS Email in Valimail](https://support.valimail.com/en/articles/8775414-opensrs-email) [SalesFusionHow to set up DMARC for SalesFusion in Valimail](https://support.valimail.com/en/articles/8775415-salesfusion) [Send13How to set up DMARC for Send13 in Valimail](https://support.valimail.com/en/articles/8775416-send13) [InMotion HostingHow to set up DMARC for InMotion Hosting in Valimail](https://support.valimail.com/en/articles/8775418-inmotion-hosting) [OVHCloudHow to set up DMARC for OVHCloud in Valimail](https://support.valimail.com/en/articles/8775462-ovhcloud) [Blackboard NotifiHow to set up DMARC for Blackboard Notifi in Valimail](https://support.valimail.com/en/articles/8775698-blackboard-notifi) [123FormBuilderHow to set up DMARC for 123FormBuilder in Valimail](https://support.valimail.com/en/articles/8775771-123formbuilder) [ExabytesHow to set up DMARC for Exabytes in Valimail](https://support.valimail.com/en/articles/8775770-exabytes) [YandexHow to set up DMARC for Yandex in Valimail](https://support.valimail.com/en/articles/8775772-yandex) [AcceloHow to set up DMARC for Accelo in Valimail](https://support.valimail.com/en/articles/8775773-accelo) [HostGatorHow to set up DMARC for HostGator in Valimail](https://support.valimail.com/en/articles/8775774-hostgator) [GranicusHow to set up DMARC for Granicus in Valimail](https://support.valimail.com/en/articles/8775776-granicus) [GandimailHow to set up DMARC for Gandimail in Valimail](https://support.valimail.com/en/articles/8776509-gandimail) [The Retention PeopleHow to set up DMARC for The Retention People in Valimail](https://support.valimail.com/en/articles/8776511-the-retention-people) [EveryCloudHow to set up DMARC for Every Cloud in Valimail](https://support.valimail.com/en/articles/8776512-everycloud) [KingHostHow to set up DMARC for KingHost in Valimail](https://support.valimail.com/en/articles/8776513-kinghost) [JustHostHow to set up DMARC for JustHost in Valimail](https://support.valimail.com/en/articles/8776514-justhost) [AppRiver by ZixHow to set up DMARC for AppRiver in Valimail](https://support.valimail.com/en/articles/8776710-appriver-by-zix) [ZixGateway SMBHow to set up DMARC for ZixGateway SMB in Valimail](https://support.valimail.com/en/articles/8776711-zixgateway-smb) [Newsletter2GoHow to set up DMARC for Newsletter2Go in Valimail](https://support.valimail.com/en/articles/8776712-newsletter2go) [TransIPHow to set up DMARC for TransIP in Valimail](https://support.valimail.com/en/articles/8776713-transip) [RingCentralHow to set up DMARC for RingCentral in Valimail](https://support.valimail.com/en/articles/8776714-ringcentral) [NeostradaHow to set up DMARC for Neostrada in Valimail](https://support.valimail.com/en/articles/8776715-neostrada) [CrucialHow to set up DMARC for Crucial in Valimail](https://support.valimail.com/en/articles/8776716-crucial) [VentraipHow to set up DMARC for Ventraip in Valimail](https://support.valimail.com/en/articles/8776717-ventraip) [UservoiceHow to set up DMARC for Uservoice in Valimail](https://support.valimail.com/en/articles/8776718-uservoice) [One.comHow to set up DMARC for One.com in Valimail](https://support.valimail.com/en/articles/8776719-one-com) [Alarm.comHow to set up DMARC for Alarm.com in Valimail](https://support.valimail.com/en/articles/8792094-alarm-com) [SymendHow to set up DMARC for Symend in Valimail](https://support.valimail.com/en/articles/8792097-symend) [Exclaimer CloudHow to set up DMARC for Exclaimer Cloud in Valimail](https://support.valimail.com/en/articles/8792095-exclaimer-cloud) [Remarkety by NamogooHow to set up DMARC for Remarkety in Valimail](https://support.valimail.com/en/articles/8792098-remarkety-by-namogoo) [EmailOctopusHow to set up DMARC for EmailOctopus in Valimail](https://support.valimail.com/en/articles/8792099-emailoctopus) [Predictive ResponseHow to set up DMARC for Predictive Response in Valimail](https://support.valimail.com/en/articles/8792101-predictive-response) [ClearSlideHow to set up DMARC for ClearSlide in Valimail](https://support.valimail.com/en/articles/8792102-clearslide) [SplashthatHow to set up DMARC for Splashthat in Valimail](https://support.valimail.com/en/articles/8792103-splashthat) [PleskHow to set up DMARC for Plesk in Valimail](https://support.valimail.com/en/articles/8792105-plesk) [DoneDoneHow to set up DMARC for DoneDone in Valimail](https://support.valimail.com/en/articles/8792107-donedone) [Email BlasterHow to set up DMARC for Email Blaster in Valimail](https://support.valimail.com/en/articles/8792112-email-blaster) [GroupBCHow to set up DMARC for GroupBC in Valimail](https://support.valimail.com/en/articles/8792266-groupbc) [TopDeskHow to set up DMARC for TopDesk in Valimail](https://support.valimail.com/en/articles/8792267-topdesk) [Bold CommerceHow to set up DMARC for Bold Commerce in Valimail](https://support.valimail.com/en/articles/8792269-bold-commerce) [iVvyHow to set up DMARC for iVvy in Valimail](https://support.valimail.com/en/articles/8792268-ivvy) [Blackbaud NetCommunityHow to set up DMARC for Blackbaud NetCommunity in Valimail](https://support.valimail.com/en/articles/8471022-blackbaud-netcommunity) [WhatCountsHow to set up DMARC for WhatCounts in Valimail](https://support.valimail.com/en/articles/8758203-whatcounts) [VirtruHow to set up DMARC for Virtru in Valimail](https://support.valimail.com/en/articles/8758200-virtru) [HelpraceHow to set up DMARC for Helprace in Valimail](https://support.valimail.com/en/articles/8792270-helprace) [20i (ex Stackmail)How to set up DMARC for 20i in Valimail](https://support.valimail.com/en/articles/8810947-20i-ex-stackmail) [XeamsHow to set up DMARC for Xeams in Valimail](https://support.valimail.com/en/articles/8810949-xeams) [MemberClicksHow to set up DMARC for MemberClicks in Valimail](https://support.valimail.com/en/articles/8810950-memberclicks) [IceWarpHow to set up DMARC for IceWarp in Valimail](https://support.valimail.com/en/articles/8810951-icewarp) [PartnerStackHow to set up DMARC for PartnerStack in Valimail](https://support.valimail.com/en/articles/8810952-partnerstack) [Tencent CloudHow to set up DMARC for Tencent Cloud in Valimail](https://support.valimail.com/en/articles/8810953-tencent-cloud) [SimPROHow to set up DMARC for SimPRO in Valimail](https://support.valimail.com/en/articles/8810954-simpro) [FremiusHow to set up DMARC for Fremius in Valimail](https://support.valimail.com/en/articles/8810957-fremius) [CartStackHow to set up DMARC for CartStack in Valimail](https://support.valimail.com/en/articles/8810987-cartstack) [HighQHow to set up DMARC for HighQ in Valimail](https://support.valimail.com/en/articles/8810988-highq) [AcyMailingHow to set up DMARC for AcyMailing in Valimail](https://support.valimail.com/en/articles/8810989-acymailing) [EventsforceHow to set up DMARC for Eventsforce in Valimail](https://support.valimail.com/en/articles/8810990-eventsforce) [HappyFoxHow to set up DMARC for HappyFox in Valimail](https://support.valimail.com/en/articles/8810991-happyfox) [StatusHubHow to set up DMARC for StatusHub in Valimail](https://support.valimail.com/en/articles/8813426-statushub) [MaropostHow to set up DMARC for Maropost in Valimail](https://support.valimail.com/en/articles/8813427-maropost) [USAePayHow to set up DMARC for USAePay in Valimail](https://support.valimail.com/en/articles/8813428-usaepay) [FreeAgentHow to set up DMARC for FreeAgent in Valimail](https://support.valimail.com/en/articles/8813430-freeagent) [KrystalHow to set up DMARC for Krystal in Valimail](https://support.valimail.com/en/articles/8813432-krystal) [SmartSurveyHow to set up DMARC for SmartSurvey in Valimail](https://support.valimail.com/en/articles/8813433-smartsurvey) [BriefYourMarket.comHow to set up DMARC for BriefYourMarket.com in Valimail](https://support.valimail.com/en/articles/8813434-briefyourmarket-com) [ListManagerHow to set up DMARC for ListManager in Valimail](https://support.valimail.com/en/articles/8813435-listmanager) [PipedriveHow to set up DMARC for Pipedrive in Valimail](https://support.valimail.com/en/articles/8813436-pipedrive) [RocketseedHow to set up DMARC for Rocketseed in Valimail](https://support.valimail.com/en/articles/8813437-rocketseed) [tinyEMAILHow to set up DMARC for tinyEMAIL in Valimail](https://support.valimail.com/en/articles/8814364-tinyemail) [ClusterCSHow to set up DMARC for ClusterCS in Valimail](https://support.valimail.com/en/articles/8814365-clustercs) [ScalewayHow to set up DMARC for Scaleway in Valimail](https://support.valimail.com/en/articles/8814366-scaleway) [CinchHow to set up DMARC for Cinch in Valimail](https://support.valimail.com/en/articles/8814367-cinch) [EKMHow to set up DMARC for EKM in Valimail](https://support.valimail.com/en/articles/8814368-ekm) [KashFlowHow to set up DMARC for KashFlow in Valimail](https://support.valimail.com/en/articles/8814370-kashflow) [FeedBlitzHow to set up DMARC for FeedBlitz in Valimail](https://support.valimail.com/en/articles/8814371-feedblitz) [inwiseHow to set up DMARC for inwise in Valimail](https://support.valimail.com/en/articles/8814372-inwise) [DubsaboHow to set up DMARC for Dubsabo in Valimail](https://support.valimail.com/en/articles/8814373-dubsabo) [FireDrumHow to set up DMARC for FireDrum in Valimail](https://support.valimail.com/en/articles/8814374-firedrum) [MauticHow to set up DMARC for Mautic in Valimail](https://support.valimail.com/en/articles/8822646-mautic) [KajabiHow to set up DMARC for Kajabi in Valimail](https://support.valimail.com/en/articles/8822647-kajabi) [QuotientHow to set up DMARC for Quotient in Valimail](https://support.valimail.com/en/articles/8822648-quotient) [GreenRopeHow to set up DMARC for GreenRope in Valimail](https://support.valimail.com/en/articles/8822650-greenrope) [mindSHIFTHow to set up DMARC for mindSHIFT in Valimail](https://support.valimail.com/en/articles/8822651-mindshift) [VolusionHow to set up DMARC for Volusion in Valimail](https://support.valimail.com/en/articles/8822652-volusion) [Vision6How to set up DMARC for Vision6 in Valimail](https://support.valimail.com/en/articles/8822653-vision6) [SimplyCastHow to set up DMARC for SimplyCast in Valimail](https://support.valimail.com/en/articles/8822654-simplycast) [Manage Protect (MPMail)How to set up DMARC for Manage Protect (MPMail) in Valimail](https://support.valimail.com/en/articles/8822655-manage-protect-mpmail) [Cool Life CRMHow to set up DMARC for Cool Life CRM in Valimail](https://support.valimail.com/en/articles/8822656-cool-life-crm) [BuildingLinkHow to set up DMARC for BuildingLink in Valimail](https://support.valimail.com/en/articles/8822959-buildinglink) [VtigerHow to set up DMARC for Vtiger in Valimail](https://support.valimail.com/en/articles/8822960-vtiger) [CrispHow to set up DMARC for Crisp in Valimail](https://support.valimail.com/en/articles/8822961-crisp) [TutanotaHow to set up DMARC for Tutanota in Valimail](https://support.valimail.com/en/articles/8822962-tutanota) [WannafindHow to set up DMARC for Wannafind in Valimail](https://support.valimail.com/en/articles/8822963-wannafind) [SpamTitanHow to set up DMARC for SpamTitan in Valimail](https://support.valimail.com/en/articles/8822964-spamtitan) [PrivyHow to set up DMARC for Privy in Valimail](https://support.valimail.com/en/articles/8822965-privy) [OntraportHow to set up DMARC for Ontraport in Valimail](https://support.valimail.com/en/articles/8822966-ontraport) [MailtargetHow to set up DMARC for Mailtarget in Valimail](https://support.valimail.com/en/articles/8822967-mailtarget) [OfficeRnDHow to set up DMARC for OfficeRnD in Valimail](https://support.valimail.com/en/articles/8822968-officernd) [InTouch CRMHow to set up DMARC for InTouch CRM in Valimail](https://support.valimail.com/en/articles/8822969-intouch-crm) [Redtail TechnologyHow to set up DMARC for Redtail Technology in Valimail](https://support.valimail.com/en/articles/8822970-redtail-technology) [Code TwoHow to set up DMARC for Code Two in Valimail](https://support.valimail.com/en/articles/8822971-code-two) [SuresupportHow to set up DMARC for Suresupport in Valimail](https://support.valimail.com/en/articles/8822972-suresupport) [SurveypalHow to set up DMARC for Surveypal in Valimail](https://support.valimail.com/en/articles/8822973-surveypal) [QuestBackHow to set up DMARC for QuestBack in Valimail](https://support.valimail.com/en/articles/8822974-questback) [Direct Mail e3 Delivery ServiceHow to set up DMARC for Direct Mail e3 Delivery Service in Valimail](https://support.valimail.com/en/articles/8822975-direct-mail-e3-delivery-service) [CritsendHow to set up DMARC for Critsend in Valimail](https://support.valimail.com/en/articles/8822976-critsend) [MailSPECHow to set up DMARC for MailSPEC in Valimail](https://support.valimail.com/en/articles/8822977-mailspec) [KallidusHow to set up DMARC for Kallidus in Valimail](https://support.valimail.com/en/articles/8822978-kallidus) [Optimizely (ex Episerver)How to set up DMARC for Optimizely (ex Episerver) in Valimail](https://support.valimail.com/en/articles/8825038-optimizely-ex-episerver) [EverbridgeHow to set up DMARC for Everbridge in Valimail](https://support.valimail.com/en/articles/8825039-everbridge) [iomartHow to set up DMARC for iomart in Valimail](https://support.valimail.com/en/articles/8825040-iomart) [WooCommerceHow to set up DMARC for WooCommerce in Valimail](https://support.valimail.com/en/articles/8825041-woocommerce) [ClearbooksHow to set up DMARC for Clearbooks in Valimail](https://support.valimail.com/en/articles/8825043-clearbooks) [RebelHow to set up DMARC for Rebel in Valimail](https://support.valimail.com/en/articles/8825045-rebel) [HaleyMarketingHow to set up DMARC for HaleyMarketing in Valimail](https://support.valimail.com/en/articles/8825046-haleymarketing) [NewZappHow to set up DMARC for NewZapp in Valimail](https://support.valimail.com/en/articles/8825047-newzapp) [eMarketeerHow to set up DMARC for eMarketeer in Valimail](https://support.valimail.com/en/articles/8825048-emarketeer) [Cornerstone OnDemandHow to set up DMARC for Cornerstone OnDemand in Valimail](https://support.valimail.com/en/articles/8825049-cornerstone-ondemand) [SpambrellaHow to set up DMARC for Spambrella in Valimail](https://support.valimail.com/en/articles/8825051-spambrella) [Planon CloudHow to set up DMARC for Planon Cloud in Valimail](https://support.valimail.com/en/articles/8825052-planon-cloud) [NetigateHow to set up DMARC for Netigate in Valimail](https://support.valimail.com/en/articles/8825054-netigate) [Atmail CloudHow to set up DMARC for Atmail Cloud in Valimail](https://support.valimail.com/en/articles/8825055-atmail-cloud) [ChargifyHow to set up DMARC for Chargify in Valimail](https://support.valimail.com/en/articles/8825056-chargify) [WishpondHow to set up DMARC for Wishpond in Valimail](https://support.valimail.com/en/articles/8825057-wishpond) [Infor Talent ScienceHow to set up DMARC for Infor Talent Science in Valimail](https://support.valimail.com/en/articles/8825058-infor-talent-science) [Front RushHow to set up DMARC for Front Rush in Valimail](https://support.valimail.com/en/articles/8825059-front-rush) [MailGuardHow to set up DMARC for MailGuard in Valimail](https://support.valimail.com/en/articles/8825060-mailguard) [HostingerHow to set up DMARC for Hostinger in Valimail](https://support.valimail.com/en/articles/8825061-hostinger) [ZimbraHow to set up DMARC for Zimbra in Valimail](https://support.valimail.com/en/articles/8825063-zimbra) [ChargeDeskHow to set up DMARC for ChargeDesk in Valimail](https://support.valimail.com/en/articles/8825064-chargedesk) [MessageBirdHow to set up DMARC for MessageBird in Valimail](https://support.valimail.com/en/articles/8825065-messagebird) [Q4 Web SystemsHow to set up DMARC for Q4 Web Systems in Valimail](https://support.valimail.com/en/articles/8825066-q4-web-systems) [Zoho PeopleHow to set up DMARC for Zoho People in Valimail](https://support.valimail.com/en/articles/8825067-zoho-people) [DeskproHow to set up DMARC for Deskpro in Valimail](https://support.valimail.com/en/articles/8825068-deskpro) [StaffbaseHow to set up DMARC for Staffbase in Valimail](https://support.valimail.com/en/articles/8825070-staffbase) [BloddeskHow to set up DMARC for Bloddesk in Valimail](https://support.valimail.com/en/articles/8825071-bloddesk) [SpotlerCRMHow to set up DMARC for SpotlerCRM in Valimail](https://support.valimail.com/en/articles/8825072-spotlercrm) [MailfenceHow to set up DMARC for Mailfence in Valimail](https://support.valimail.com/en/articles/8825073-mailfence) [ApptotoHow to set up DMARC for Apptoto in Valimail](https://support.valimail.com/en/articles/8825494-apptoto) [NotifiiHow to set up DMARC for Notifii in Valimail](https://support.valimail.com/en/articles/8825495-notifii) [PaciolanHow to set up DMARC for Paciolan in Valimail](https://support.valimail.com/en/articles/8825496-paciolan) [Q2 SoftwareHow to set up DMARC for Q2 Software in Valimail](https://support.valimail.com/en/articles/8825497-q2-software) [CeridianHow to set up DMARC for Ceridian in Valimail](https://support.valimail.com/en/articles/8825498-ceridian) [ACI Worldwide (Dragonfly)How to set up DMARC for ACI Worldwide in Valimail](https://support.valimail.com/en/articles/8825557-aci-worldwide-dragonfly) [Payroll SupportHow to set up DMARC for Payroll Support in Valimail](https://support.valimail.com/en/articles/8825559-payroll-support) [TotalRewards SoftwareHow to set up DMARC for TotalRewards Software in Valimail](https://support.valimail.com/en/articles/8825560-totalrewards-software) [34SP HostingHow to set up DMARC for 34SP Hosting in Valimail](https://support.valimail.com/en/articles/8825561-34sp-hosting) [Applied InnovationsHow to set up DMARC for Applied Innovations in Valimail](https://support.valimail.com/en/articles/8825563-applied-innovations) [Active24How to set up DMARC for Active24 in Valimail](https://support.valimail.com/en/articles/8825867-active24) [ACME TicketingHow to set up DMARC for ACME Ticketing in Valimail](https://support.valimail.com/en/articles/8825866-acme-ticketing) [ActiveDEMANDHow to set up DMARC for ActiveDEMAND in Valimail](https://support.valimail.com/en/articles/8825871-activedemand) [ActiveTrailHow to set up DMARC for ActiveTrail in Valimail](https://support.valimail.com/en/articles/8825872-activetrail) [AgillicHow to set up DMARC for Agillic in Valimail](https://support.valimail.com/en/articles/8825873-agillic) [Appian CloudHow to set up DMARC for Appian Cloud in Valimail](https://support.valimail.com/en/articles/8825875-appian-cloud) [iCloudHow to set up DMARC for iCloud in Valimail](https://support.valimail.com/en/articles/8825876-icloud) [QuickBooksHow to set up DMARC for QuickBooks in Valimail](https://support.valimail.com/en/articles/8825878-quickbooks) [AudienceViewHow to set up DMARC for AudienceView in Valimail](https://support.valimail.com/en/articles/8825879-audienceview) [AxxerionHow to set up DMARC for Axxerion in Valimail](https://support.valimail.com/en/articles/8825880-axxerion) [Nexcess by Liquid WebHow to set up DMARC for Nexcess in Valimail](https://support.valimail.com/en/articles/8834710-nexcess-by-liquid-web) [BloomerangHow to set up DMARC for Bloomerang in Valimail](https://support.valimail.com/en/articles/8834711-bloomerang) [TipaltiHow to set up DMARC for Tipalti in Valimail](https://support.valimail.com/en/articles/8834712-tipalti) [MiraklHow to set up DMARC for Mirakl in Valimail](https://support.valimail.com/en/articles/8834713-mirakl) [Alibaba CloudHow to set up DMARC for Alibaba Cloud in Valimail](https://support.valimail.com/en/articles/8834714-alibaba-cloud) [BreadbasketHow to set up DMARC for Breadbasket in Valimail](https://support.valimail.com/en/articles/8834715-breadbasket) [CDK GlobalHow to set up DMARC for CDK Global in Valimail](https://support.valimail.com/en/articles/8834716-cdk-global) [ChargeOverHow to set up DMARC for ChargeOver in Valimail](https://support.valimail.com/en/articles/8834717-chargeover) [CloudianceHow to set up DMARC for Cloudiance in Valimail](https://support.valimail.com/en/articles/8834718-cloudiance) [ContactLabHow to set up DMARC for ContactLab in Valimail](https://support.valimail.com/en/articles/8834719-contactlab) [Dialog InsightHow to set up DMARC for Dialog Insight in Valimail](https://support.valimail.com/en/articles/8835040-dialog-insight) [DreamHostHow to set up DMARC for DreamHost in Valimail](https://support.valimail.com/en/articles/8835041-dreamhost) [ElvantoHow to set up DMARC for Elvanto in Valimail](https://support.valimail.com/en/articles/8835042-elvanto) [EmailLabsHow to set up DMARC for EmailLabs in Valimail](https://support.valimail.com/en/articles/8835043-emaillabs) [EmailmanagerHow to set up DMARC for Emailmanager in Valimail](https://support.valimail.com/en/articles/8835044-emailmanager) [EmercuryHow to set up DMARC for Emercury in Valimail](https://support.valimail.com/en/articles/8835045-emercury) [EntrustedMailHow to set up DMARC for EntrustedMail in Valimail](https://support.valimail.com/en/articles/8835047-entrustedmail) [eSputnikHow to set up DMARC for eSputnik in Valimail](https://support.valimail.com/en/articles/8835048-esputnik) [E-ZorgHow to set up DMARC for E-Zorg in Valimail](https://support.valimail.com/en/articles/8835049-e-zorg) [EZLynxHow to set up DMARC for EZLynx in Valimail](https://support.valimail.com/en/articles/8835050-ezlynx) [FirstUpHow to set up DMARC for FirstUp in Valimail](https://support.valimail.com/en/articles/8835051-firstup) [MailflatrateHow to set up DMARC for Mailflatrate in Valimail](https://support.valimail.com/en/articles/8835052-mailflatrate) [xneelo MailHow to set up DMARC for xneelo Mail in Valimail](https://support.valimail.com/en/articles/8835053-xneelo-mail) [FormstackHow to set up DMARC for Formstack in Valimail](https://support.valimail.com/en/articles/8835054-formstack) [forpsiHow to set up DMARC for forpsi in Valimail](https://support.valimail.com/en/articles/8835055-forpsi) [GandiHow to set up DMARC for Gandi in Valimail](https://support.valimail.com/en/articles/8835056-gandi) [Get a NewsletterHow to set up DMARC for Get a Newsletter in Valimail](https://support.valimail.com/en/articles/8835057-get-a-newsletter) [GreenArrow EmailHow to set up DMARC for GreenArrow Email in Valimail](https://support.valimail.com/en/articles/8835058-greenarrow-email) [HellodialogHow to set up DMARC for Hellodialog in Valimail](https://support.valimail.com/en/articles/8835059-hellodialog) [HornetsecurityHow to set up DMARC for Hornetsecurity in Valimail](https://support.valimail.com/en/articles/8835060-hornetsecurity) [Proofpoint HostedHow to set up DMARC for Proofpoint Hosted in Valimail](https://support.valimail.com/en/articles/8466478-proofpoint-hosted) [FIS Banking ServicesHow to set up DMARC for FIS Banking Services in Valimail](https://support.valimail.com/en/articles/8852822-fis-banking-services) [FiservHow to set up DMARC for Fiserv in Valimail](https://support.valimail.com/en/articles/8852824-fiserv) [CollegeNETHow to set up DMARC for CollegeNET in Valimail](https://support.valimail.com/en/articles/8852826-collegenet) [SymplicityHow to set up DMARC for Symplicity in Valimail](https://support.valimail.com/en/articles/8852827-symplicity) [TouchNetHow to set up DMARC for TouchNet in Valimail](https://support.valimail.com/en/articles/8852902-touchnet) [Form AssemblyHow to set up DMARC for Form Assembly in Valimail](https://support.valimail.com/en/articles/8852903-form-assembly) [KhorosHow to set up DMARC for Khoros in Valimail](https://support.valimail.com/en/articles/8852904-khoros) [EAB NavigateHow to set up DMARC for EAB Navigate in Valimail](https://support.valimail.com/en/articles/8852905-eab-navigate) [SabaHow to set up DMARC for Saba in Valimail](https://support.valimail.com/en/articles/8852906-saba) [Confirmit HorizonsHow to set up DMARC for Confirmit Horizons in Valimail](https://support.valimail.com/en/articles/8853149-confirmit-horizons) [Explorance BlueHow to set up DMARC for Explorance Blue in Valimail](https://support.valimail.com/en/articles/8853150-explorance-blue) [SabreHow to set up DMARC for Sabre in Valimail](https://support.valimail.com/en/articles/8853151-sabre) [YardiHow to set up DMARC for Yardi in Valimail](https://support.valimail.com/en/articles/8853152-yardi) [ZIXGateway SMBHow to set up DMARC for ZIXGateway SMB in Valimail](https://support.valimail.com/en/articles/8853153-zixgateway-smb) [UKG ReadyHow to set up DMARC for UKG Ready in Valimail](https://support.valimail.com/en/articles/8853154-ukg-ready) [Next Gen Web SolutionsHow to set up DMARC for Next Gen Web Solutions in Valimail](https://support.valimail.com/en/articles/8853155-next-gen-web-solutions) [BlueMatrixHow to set up DMARC for BlueMatrix in Valimail](https://support.valimail.com/en/articles/8853156-bluematrix) [EquifaxHow to set up DMARC for Equifax in Valimail](https://support.valimail.com/en/articles/8853157-equifax) [Huron ClickHow to set up DMARC for Huron Click in Valimail](https://support.valimail.com/en/articles/8853158-huron-click) [SumTotalHow to set up DMARC for SumTotal in Valimail](https://support.valimail.com/en/articles/8854515-sumtotal) [BrainsharkHow to set up DMARC for Brainshark in Valimail](https://support.valimail.com/en/articles/8854516-brainshark) [OnBaseHow to set up DMARC for OnBase in Valimail](https://support.valimail.com/en/articles/8854517-onbase) [iControllerHow to set up DMARC for iController in Valimail](https://support.valimail.com/en/articles/8854518-icontroller) [MastercardHow to set up DMARC for Mastercard in Valimail](https://support.valimail.com/en/articles/8854519-mastercard) [ProzeHow to set up DMARC for Proze in Valimail](https://support.valimail.com/en/articles/8854520-proze) [WorkamajigHow to set up DMARC for Workamajig in Valimail](https://support.valimail.com/en/articles/8854521-workamajig) [IqviaHow to set up DMARC for Iqvia in Valimail](https://support.valimail.com/en/articles/8854522-iqvia) [LenderSafe by VelocifyHow to set up DMARC for LenderSafe in Valimail](https://support.valimail.com/en/articles/8854524-lendersafe-by-velocify) [IvaluaHow to set up DMARC for Ivalua in Valimail](https://support.valimail.com/en/articles/8854523-ivalua) [LongsightHow to set up DMARC for Longsight in Valimail](https://support.valimail.com/en/articles/8857100-longsight) [SedgwickHow to set up DMARC for Sedgwick in Valimail](https://support.valimail.com/en/articles/8857103-sedgwick) [FireEye Email Security GovCloudHow to set up DMARC for FireEye Email Security GovCloud in Valimail](https://support.valimail.com/en/articles/8857104-fireeye-email-security-govcloud) [FNZHow to set up DMARC for FNZ in Valimail](https://support.valimail.com/en/articles/8857107-fnz) [SecurenceHow to set up DMARC for Securence in Valimail](https://support.valimail.com/en/articles/8857108-securence) [Tex TeleportHow to set up DMARC for Tex Teleport in Valimail](https://support.valimail.com/en/articles/8857109-tex-teleport) [ThruHow to set up DMARC for Thru in Valimail](https://support.valimail.com/en/articles/8857110-thru) [Marigold Engage+How to set up DMARC for Marigold Engage+ in Valimail](https://support.valimail.com/en/articles/8857175-marigold-engage) [Selligent Marketing CloudHow to set up DMARC for Selligent Marketing Cloud in Valimail](https://support.valimail.com/en/articles/8857176-selligent-marketing-cloud) [UngerboeckHow to set up DMARC for Ungerboeck in Valimail](https://support.valimail.com/en/articles/8857177-ungerboeck) [BilltrustHow to set up DMARC for Billtrust in Valimail](https://support.valimail.com/en/articles/8857241-billtrust) [MailrelayHow to set up DMARC for Mailrelay in Valimail](https://support.valimail.com/en/articles/8857242-mailrelay) [TripolisHow to set up DMARC for Tripolis in Valimail](https://support.valimail.com/en/articles/8857243-tripolis) [MedalliaHow to set up DMARC for Medallia in Valimail](https://support.valimail.com/en/articles/8857244-medallia) [Origami RiskHow to set up DMARC for Origami Risk in Valimail](https://support.valimail.com/en/articles/8857245-origami-risk) [Jack Henry & AssociatesHow to set up DMARC for Jack Henry & Associates in Valimail](https://support.valimail.com/en/articles/8857247-jack-henry-associates) [MailerSendHow to set up DMARC for MailerSend in Valimail](https://support.valimail.com/en/articles/8857248-mailersend) [NationBuilderHow to set up DMARC for NationBuilder in Valimail](https://support.valimail.com/en/articles/8857249-nationbuilder) [OmetriaHow to set up DMARC for Ometria in Valimail](https://support.valimail.com/en/articles/8857252-ometria) [Zoho Marketing AutomationHow to set up DMARC for Zoho Marketing Automation in Valimail](https://support.valimail.com/en/articles/8857250-zoho-marketing-automation) [Oracle OpowerHow to set up DMARC for Oracle Opower in Valimail](https://support.valimail.com/en/articles/9145916-oracle-opower) [Configuration Guides](https://support.valimail.com/en/collections/8749357-configuration-guides) Sender DMARC configuration guides * * * [SalesLoftHow to set up DMARC for SalesLoft in Valimail](https://support.valimail.com/en/articles/8945718-salesloft) [LapostaHow to set up DMARC for Laposta in Valimail](https://support.valimail.com/en/articles/8945719-laposta) [OrigenceHow to set up DMARC for Origence in Valimail](https://support.valimail.com/en/articles/8945717-origence) [AccertifyHow to set up DMARC for Accertify in Valimail](https://support.valimail.com/en/articles/8945716-accertify) [SurveyMonkey ApplyHow to set up DMARC for SurveyMonkey Apply in Valimail](https://support.valimail.com/en/articles/8945117-surveymonkey-apply) [Mapp DigitalHow to set up DMARC for Mapp Digital in Valimail](https://support.valimail.com/en/articles/9067272-mapp-digital) [Digital OceanWhat is Digital Ocean?](https://support.valimail.com/en/articles/9078219-digital-ocean) [EpsilonHow to set up DMARC for Epsilon in Valimail](https://support.valimail.com/en/articles/9078225-epsilon) [FidelizadorHow to set up DMARC for Fidelizador in Valimail](https://support.valimail.com/en/articles/9078224-fidelizador) [ReSci CortexHow to set up DMARC for ReSci Cortex in Valimail](https://support.valimail.com/en/articles/9078223-resci-cortex) [Ascend By WixHow to set up DMARC for Ascend By Wix in Valimail](https://support.valimail.com/en/articles/9078226-ascend-by-wix) [XCAMPAIGNHow to set up DMARC for XCAMPAIGN in Valimail](https://support.valimail.com/en/articles/9096833-xcampaign) [WunderkindHow to set up DMARC for Wunderkind in Valimail](https://support.valimail.com/en/articles/9096832-wunderkind) [BAE Systems Applied IntelligenceHow to set up DMARC for BAE Systems Applied Intelligence in Valimail](https://support.valimail.com/en/articles/9096836-bae-systems-applied-intelligence) [PantheonHow to set up DMARC for Pantheon in Valimail](https://support.valimail.com/en/articles/9096834-pantheon) [ReChargeHow to set up DMARC for ReCharge in Valimail](https://support.valimail.com/en/articles/9098168-recharge) [SMTP.comHow to set up DMARC for SMTP.com in Valimail](https://support.valimail.com/en/articles/9096837-smtp-com) [ExlibrisHow to set up DMARC for Exlibris in Valimail](https://support.valimail.com/en/articles/9096838-exlibris) [DualogHow to set up DMARC for Dualog in Valimail](https://support.valimail.com/en/articles/9096839-dualog) [Follow Up BossHow to set up DMARC for Follow Up Boss in Valimail](https://support.valimail.com/en/articles/9096840-follow-up-boss) [Zoho SurveyHow to set up DMARC for Zoho Survey in Valimail](https://support.valimail.com/en/articles/9101243-zoho-survey) [Zoho CliqHow to set up DMARC for Zoho Cliq in Valimail](https://support.valimail.com/en/articles/9101244-zoho-cliq) [ZeptomailHow to set up DMARC for Zeptomail in Valimail](https://support.valimail.com/en/articles/9101245-zeptomail) [AteraHow to set up DMARC for Atera in Valimail](https://support.valimail.com/en/articles/9101246-atera) [MD-StaffHow to set up DMARC for MD-Staff in Valimail](https://support.valimail.com/en/articles/9101247-md-staff) [IIJ Secure MXHow to set up DMARC for IIJ Secure MX in Valimail](https://support.valimail.com/en/articles/9101248-iij-secure-mx) [KaseyaHow to set up DMARC for Kaseya in Valimail](https://support.valimail.com/en/articles/9101249-kaseya) [me&uHow to set up DMARC for me&u in Valimail](https://support.valimail.com/en/articles/9101251-me-u) [ProwlyHow to set up DMARC for Prowly in Valimail](https://support.valimail.com/en/articles/9101252-prowly) [platform.shHow to set up DMARC for platform.sh in Valimail](https://support.valimail.com/en/articles/9101250-platform-sh) [SmartreachHow to set up DMARC for Smartreach in Valimail](https://support.valimail.com/en/articles/9105002-smartreach) [OCLCHow to set up DMARC for OCLC in Valimail](https://support.valimail.com/en/articles/9105003-oclc) [AlegeusHow to set up DMARC for Alegeus in Valimail](https://support.valimail.com/en/articles/9105004-alegeus) [InMomentHow to set up DMARC for InMoment in Valimail](https://support.valimail.com/en/articles/9105005-inmoment) [GivexHow to set up DMARC for Givex in Valimail](https://support.valimail.com/en/articles/9105011-givex) [Salesforce Commerce CloudHow to set up DMARC for Salesforce Commerce Cloud in Valimail](https://support.valimail.com/en/articles/9105010-salesforce-commerce-cloud) [QuoteValetHow to set up DMARC for QuoteValet in Valimail](https://support.valimail.com/en/articles/9105009-quotevalet) [Stova (ex Aventri)How to set up DMARC for Stova in Valimail](https://support.valimail.com/en/articles/9105008-stova-ex-aventri) [SolutionreachHow to set up DMARC for Solutionreach in Valimail](https://support.valimail.com/en/articles/9105007-solutionreach) [HighspotHow to set up DMARC for Highspot in Valimail](https://support.valimail.com/en/articles/9105006-highspot) [JaggaerHow to set up DMARC for Jaggaer in Valimail](https://support.valimail.com/en/articles/9105131-jaggaer) [JotFormHow to set up DMARC for JotForm in Valimail](https://support.valimail.com/en/articles/9105124-jotform) [GoSecureHow to set up DMARC for GoSecure in Valimail](https://support.valimail.com/en/articles/9105122-gosecure) [Veritas Enterprise VaultHow to set up DMARC for Veritas Enterprise Vault in Valimail](https://support.valimail.com/en/articles/9105123-veritas-enterprise-vault) [ADPHow to set up DMARC for ADP in Valimail](https://support.valimail.com/en/articles/9105125-adp) [EntrataHow to set up DMARC for Entrata in Valimail](https://support.valimail.com/en/articles/9105130-entrata) [Adobe Commerce CloudHow to set up DMARC for Adobe Commerce Cloud in Valimail](https://support.valimail.com/en/articles/9105132-adobe-commerce-cloud) [CyberGrants by BonterraHow to set up DMARC for CyberGrants in Valimail](https://support.valimail.com/en/articles/9105129-cybergrants-by-bonterra) [Cisco Registered Envelope ServiceHow to set up DMARC for Cisco Registered Envelope Service in Valimail](https://support.valimail.com/en/articles/9105128-cisco-registered-envelope-service) [WorkdayHow to set up DMARC for Workday in Valimail](https://support.valimail.com/en/articles/9105127-workday) [LivePersonHow to set up DMARC for LivePerson in Valimail](https://support.valimail.com/en/articles/9106284-liveperson) [e-VillageHow to set up DMARC for e-Village in Valimail](https://support.valimail.com/en/articles/9106280-e-village) [EskerHow to set up DMARC for Esker in Valimail](https://support.valimail.com/en/articles/9106279-esker) [AvatureHow to set up DMARC for Avature in Valimail](https://support.valimail.com/en/articles/9106282-avature) [ZixHostedHow to set up DMARC for ZixHosted in Valimail](https://support.valimail.com/en/articles/9106287-zixhosted) [Concur CompleatHow to set up DMARC for Concur Compleat in Valimail](https://support.valimail.com/en/articles/9106283-concur-compleat) [CrescendoHow to set up DMARC for Crescendo in Valimail](https://support.valimail.com/en/articles/9106288-crescendo) [SmarshHow to set up DMARC for Smarsh in Valimail](https://support.valimail.com/en/articles/9106281-smarsh) [ExtoleHow to set up DMARC for Extole in Valimail](https://support.valimail.com/en/articles/9106285-extole) [Double the DonationHow to set up DMARC for Double the Donation in Valimail](https://support.valimail.com/en/articles/9106286-double-the-donation) [CASHNetHow to set up DMARC for CASHNet in Valimail](https://support.valimail.com/en/articles/9106887-cashnet) [Lawlogic EdgeHow to set up DMARC for Lawlogic Edge in Valimail](https://support.valimail.com/en/articles/9106893-lawlogic-edge) [Dynamic SignalHow to set up DMARC for Dynamic Signal in Valimail](https://support.valimail.com/en/articles/9106899-dynamic-signal) [Kunversion+How to set up DMARC for Kunversion+ in Valimail](https://support.valimail.com/en/articles/9106898-kunversion) [IpreoHow to set up DMARC for Ipreo in Valimail](https://support.valimail.com/en/articles/9106897-ipreo) [ZapprovedHow to set up DMARC for Zapproved in Valimail](https://support.valimail.com/en/articles/9106896-zapproved) [Active! Gate SSHow to set up DMARC for Active! Gate SS in Valimail](https://support.valimail.com/en/articles/9106909-active-gate-ss) [NMIHow to set up DMARC for NMI in Valimail](https://support.valimail.com/en/articles/9106916-nmi) [HighRadiusHow to set up DMARC for HighRadius in Valimail](https://support.valimail.com/en/articles/9106917-highradius) [Broadridge Financial SolutionsHow to set up DMARC for Broadridge Financial Solutions in Valimail](https://support.valimail.com/en/articles/9106918-broadridge-financial-solutions) [Netsuite OpenAirHow to set up DMARC for Netsuite OpenAir in Valimail](https://support.valimail.com/en/articles/9118139-netsuite-openair) [Phenom PeopleHow to set up DMARC for Phenom People in Valimail](https://support.valimail.com/en/articles/9118143-phenom-people) [ExterroHow to set up DMARC for Exterro in Valimail](https://support.valimail.com/en/articles/9118140-exterro) [AvananHow to set up DMARC for Avanan in Valimail](https://support.valimail.com/en/articles/9118144-avanan) [PaypalHow to set up DMARC for Paypal in Valimail](https://support.valimail.com/en/articles/9118146-paypal) [ImpartnerHow to set up DMARC for Impartner in Valimail](https://support.valimail.com/en/articles/9118145-impartner) [TargetXHow to set up DMARC for TargetX in Valimail](https://support.valimail.com/en/articles/9118147-targetx) [ThankViewHow to set up DMARC for ThankView in Valimail](https://support.valimail.com/en/articles/9118148-thankview) [KnackHow to set up DMARC for Knack in Valimail](https://support.valimail.com/en/articles/9118150-knack) [Innovative InterfacesHow to set up DMARC for Innovative Interfaces in Valimail](https://support.valimail.com/en/articles/9118149-innovative-interfaces) [Riskonnect ClearSightHow to set up DMARC for Riskonnect ClearSight in Valimail](https://support.valimail.com/en/articles/9118498-riskonnect-clearsight) [PeopleGroveHow to set up DMARC for PeopleGrove in Valimail](https://support.valimail.com/en/articles/9118496-peoplegrove) [eSolutionsGroupHow to set up DMARC for eSolutionsGroup in Valimail](https://support.valimail.com/en/articles/9118497-esolutionsgroup) [AlertMediaHow to set up DMARC for AlertMedia in Valimail](https://support.valimail.com/en/articles/9118499-alertmedia) [SkilljarHow to set up DMARC for Skilljar in Valimail](https://support.valimail.com/en/articles/9118500-skilljar) [Kiteworks (ex Accellion)How to set up DMARC for Kiteworks (ex Accellion) in Valimail](https://support.valimail.com/en/articles/9118568-kiteworks-ex-accellion) [EventsAIRHow to set up DMARC for EventsAIR in Valimail](https://support.valimail.com/en/articles/9118583-eventsair) [Exact OnlineHow to set up DMARC for Exact Online in Valimail](https://support.valimail.com/en/articles/9118594-exact-online) [SmartsheetHow to set up DMARC for Smartsheet in Valimail](https://support.valimail.com/en/articles/9119064-smartsheet) [SendosoHow to set up DMARC for Sendoso in Valimail](https://support.valimail.com/en/articles/9119104-sendoso) [Advantage OrientationHow to set up DMARC for Advantage Orientation in Valimail](https://support.valimail.com/en/articles/9119126-advantage-orientation) [EchoworxHow to set up DMARC for Echoworx in Valimail](https://support.valimail.com/en/articles/9119128-echoworx) [Total ExpertHow to set up DMARC for Total Expert in Valimail](https://support.valimail.com/en/articles/9119298-total-expert) [Cloud4JHow to set up DMARC for Cloud4J in Valimail](https://support.valimail.com/en/articles/9119300-cloud4j) [TalentSoft by CegidHow to set up DMARC for TalentSoft by Cegid in Valimail](https://support.valimail.com/en/articles/9119301-talentsoft-by-cegid) [StripeHow to set up DMARC for Stripe in Valimail](https://support.valimail.com/en/articles/9119303-stripe) [AppDirectHow to set up DMARC for AppDirect in Valimail](https://support.valimail.com/en/articles/9119304-appdirect) [Wine DirectHow to set up DMARC for Wine Direct in Valimail](https://support.valimail.com/en/articles/9119305-wine-direct) [Thought IndustriesHow to set up DMARC for Thought Industries in Valimail](https://support.valimail.com/en/articles/9119306-thought-industries) [Pubmark IncHow to set up email authentication for Pubmark Inc](https://support.valimail.com/en/articles/9615859-pubmark-inc) [MasivHow to set up email authentication for Masiv](https://support.valimail.com/en/articles/9615901-masiv) [WEBCASHow to set up email authentication for WEBCAS](https://support.valimail.com/en/articles/9615923-webcas) [VoyadoHow to set up email authentication for Voyado](https://support.valimail.com/en/articles/9616588-voyado) [WorldlineHow to set up email authentication for Worldline](https://support.valimail.com/en/articles/9617109-worldline) [AgiloftHow to set up email authentication for Agiloft](https://support.valimail.com/en/articles/9617104-agiloft) [SpaminaHow to set up email authentication for Spamina](https://support.valimail.com/en/articles/9617099-spamina) [ETRN.com Hosted Exchange ServiceHow to set up email authentication for ETRN.com Hosted Exchange Service](https://support.valimail.com/en/articles/9617094-etrn-com-hosted-exchange-service) [Office 365 for China operated by 21VianetHow to set up email authentication for Office 365 for China operated by 21Vianet](https://support.valimail.com/en/articles/9617087-office-365-for-china-operated-by-21vianet) [SynergicsHow to set up email authentication for Synergics](https://support.valimail.com/en/articles/9617083-synergics) [RapidScale CloudMailHow to set up email authentication for RapidScale CloudMail](https://support.valimail.com/en/articles/9617081-rapidscale-cloudmail) [Hoster.kzHow to set up email authentication for Hoster.kz](https://support.valimail.com/en/articles/9617064-hoster-kz) [eCourt by Journal TechnologiesHow to set up email authentication for eCourt by Journal Technologies](https://support.valimail.com/en/articles/9617059-ecourt-by-journal-technologies) [ApartmentGuideHow to set up email authentication for ApartmentGuide](https://support.valimail.com/en/articles/9617045-apartmentguide) [SirsiDynixHow to set up email authentication for SirsiDynix](https://support.valimail.com/en/articles/9617039-sirsidynix) [MoveHow to set up email authentication for Move](https://support.valimail.com/en/articles/9621953-move) [VidCruiterHow to set up email authentication for VidCruiter](https://support.valimail.com/en/articles/9627141-vidcruiter) [RNLHow to set up email authentication for RNL](https://support.valimail.com/en/articles/9627173-rnl) [Tyler TechnologiesHow to set up email authentication for Tyler Technologies](https://support.valimail.com/en/articles/9627184-tyler-technologies) [Reputation.comHow to set up email authentication for Reputation.com](https://support.valimail.com/en/articles/9627196-reputation-com) [Geographic SolutionsHow to set up email authentication for Geographic Solutions](https://support.valimail.com/en/articles/9627232-geographic-solutions) [CapgeminiHow to set up email authentication for Capgemini](https://support.valimail.com/en/articles/9627240-capgemini) [SenderGenHow to set up email authentication for SenderGen](https://support.valimail.com/en/articles/9627248-sendergen) [GoodTimeHow to set up email authentication for GoodTime](https://support.valimail.com/en/articles/9627251-goodtime) [ZorgmailHow to set up email authentication for Zorgmail](https://support.valimail.com/en/articles/9627260-zorgmail) [COCCHow to set up email authentication for COCC](https://support.valimail.com/en/articles/9627276-cocc) [Tieto EvryHow to set up email authentication for Tieto Evry](https://support.valimail.com/en/articles/9627286-tieto-evry) [TolunaHow to set up email authentication for Toluna](https://support.valimail.com/en/articles/9627299-toluna) [Your Mailing List ProviderHow to set up email authentication for Your Mailing List Provider](https://support.valimail.com/en/articles/9627306-your-mailing-list-provider) [FlexSCAPEHow to set up email authentication for FlexSCAPE](https://support.valimail.com/en/articles/9627322-flexscape) [Phone2ActionHow to set up email authentication for Phone2Action](https://support.valimail.com/en/articles/9627327-phone2action) [EdocumentsHow to set up email authentication for Edocuments](https://support.valimail.com/en/articles/9627365-edocuments) [SpamHeroHow to set up email authentication for SpamHero](https://support.valimail.com/en/articles/9627378-spamhero) [Haufe Talent Management SolutionHow to set up email authentication for Haufe Talent Management Solution](https://support.valimail.com/en/articles/9627385-haufe-talent-management-solution) [DealerSocketHow to set up email authentication for DealerSocket](https://support.valimail.com/en/articles/9627452-dealersocket) [ZucchettiHow to set up email authentication for Zucchetti](https://support.valimail.com/en/articles/9627461-zucchetti) [SWBC AutoPilotHow to set up email authentication for SWBC AutoPilot](https://support.valimail.com/en/articles/9627637-swbc-autopilot) [SplashHow to set up email authentication for Splash](https://support.valimail.com/en/articles/9627643-splash) [HirefulHow to set up email authentication for Hireful](https://support.valimail.com/en/articles/9627651-hireful) [Verint EFMHow to set up email authentication for Verint EFM](https://support.valimail.com/en/articles/9627664-verint-efm) [ReloadifyHow to set up email authentication for Reloadify](https://support.valimail.com/en/articles/9627678-reloadify) [Project AHow to set up email authentication for Project A](https://support.valimail.com/en/articles/9621503-project-a) [FabusendHow to set up email authentication for Fabusend](https://support.valimail.com/en/articles/9621496-fabusend) [Book SystemsHow to set up email authentication for Book Systems](https://support.valimail.com/en/articles/9621946-book-systems) [QScendHow to set up email authentication for QScend](https://support.valimail.com/en/articles/9621529-qscend) [QuickFillHow to set up email authentication for QuickFill](https://support.valimail.com/en/articles/9621487-quickfill) [AscentisHow to set up email authentication for Ascentis](https://support.valimail.com/en/articles/9621482-ascentis) [Adobe Experience Manager CQHow to set up email authentication for Adobe Experience Manager CQ](https://support.valimail.com/en/articles/9621479-adobe-experience-manager-cq) [defenderDataHow to set up email authentication for defenderData](https://support.valimail.com/en/articles/9621461-defenderdata) [HP Project and Portfolio Management (PPM)How to set up email authentication for HP Project and Portfolio Management (PPM)](https://support.valimail.com/en/articles/9621456-hp-project-and-portfolio-management-ppm) [P&I LogaHow to set up email authentication for P&I Loga](https://support.valimail.com/en/articles/9621450-p-i-loga) [On-line ResidentialHow to set up email authentication for On-line Residential](https://support.valimail.com/en/articles/9621443-on-line-residential) [RealNetHow to set up email authentication for RealNet](https://support.valimail.com/en/articles/9621438-realnet) [RegEdHow to set up email authentication for RegEd](https://support.valimail.com/en/articles/9621431-reged) [IntelliworxHow to set up email authentication for Intelliworx](https://support.valimail.com/en/articles/9621426-intelliworx) [CivicPlusHow to set up email authentication for CivicPlus](https://support.valimail.com/en/articles/9621415-civicplus) [IDSi HazconnectHow to set up email authentication for IDSi Hazconnect](https://support.valimail.com/en/articles/9621411-idsi-hazconnect) [Acadis Readiness SuiteHow to set up email authentication for Acadis Readiness Suite](https://support.valimail.com/en/articles/9621408-acadis-readiness-suite) [ON24How to set up email authentication for ON24](https://support.valimail.com/en/articles/9621393-on24) [Pearson EmbanetHow to set up email authentication for Pearson Embanet](https://support.valimail.com/en/articles/9621380-pearson-embanet) [Wellcom KnowledgewellHow to set up email authentication for Wellcom Knowledgewell](https://support.valimail.com/en/articles/9617010-wellcom-knowledgewell) [Blackboard Web Community ManagerHow to set up email authentication for Blackboard Web Community Manager](https://support.valimail.com/en/articles/9617114-blackboard-web-community-manager) [Zix Google Apps Message EncryptionHow to set up email authentication for Zix Google Apps Message Encryption](https://support.valimail.com/en/articles/9621210-zix-google-apps-message-encryption) [HostGlobalHow to set up email authentication for HostGlobal](https://support.valimail.com/en/articles/9621213-hostglobal) [3dcartHow to set up email authentication for 3dcart](https://support.valimail.com/en/articles/9621224-3dcart) [Black Pearl MailHow to set up email authentication for Black Pearl Mail](https://support.valimail.com/en/articles/9621230-black-pearl-mail) [SkillportHow to set up email authentication for Skillport](https://support.valimail.com/en/articles/9621236-skillport) [bswiftHow to set up email authentication for bswift](https://support.valimail.com/en/articles/9621245-bswift) [HealthSpace HSCloudSuiteHow to set up email authentication for HealthSpace HSCloudSuite](https://support.valimail.com/en/articles/9621250-healthspace-hscloudsuite) [UpakneeHow to set up email authentication for Upaknee](https://support.valimail.com/en/articles/9621254-upaknee) [Apply4How to set up email authentication for Apply4](https://support.valimail.com/en/articles/9621277-apply4) [iHomefinderHow to set up email authentication for iHomefinder](https://support.valimail.com/en/articles/9621283-ihomefinder) [OceanwideHow to set up email authentication for Oceanwide](https://support.valimail.com/en/articles/9621286-oceanwide) [Sophos ReflexionHow to set up email authentication for Sophos Reflexion](https://support.valimail.com/en/articles/9621292-sophos-reflexion) [IBM MaaS360How to set up email authentication for IBM MaaS360](https://support.valimail.com/en/articles/9621350-ibm-maas360) [T-Systems Multimedia SolutionsHow to set up email authentication for T-Systems Multimedia Solutions](https://support.valimail.com/en/articles/9621357-t-systems-multimedia-solutions) [ESXHow to set up email authentication for ESX](https://support.valimail.com/en/articles/9621359-esx) [ConnectureHow to set up email authentication for Connecture](https://support.valimail.com/en/articles/9621364-connecture) [ConcurHow to set up email authentication for Concur](https://support.valimail.com/en/articles/9621369-concur) [United Healthcare OptumHow to set up email authentication for United Healthcare Optum](https://support.valimail.com/en/articles/9621377-united-healthcare-optum) [myCOI CentralHow to set up email authentication for myCOI Central](https://support.valimail.com/en/articles/9628196-mycoi-central) [Oracle CPQHow to set up email authentication for Oracle CPQ](https://support.valimail.com/en/articles/9630879-oracle-cpq) [AugureHow to set up email authentication for Augure](https://support.valimail.com/en/articles/9630884-augure) [QTrakHow to set up email authentication for QTrak](https://support.valimail.com/en/articles/9630890-qtrak) [AxiellHow to set up email authentication for Axiell](https://support.valimail.com/en/articles/9630903-axiell) [taCONNECTHow to set up email authentication for taCONNECT](https://support.valimail.com/en/articles/9630910-taconnect) [WaterSmartHow to set up email authentication for WaterSmart](https://support.valimail.com/en/articles/9630920-watersmart) [QvalentHow to set up email authentication for Qvalent](https://support.valimail.com/en/articles/9630932-qvalent) [SynaqHow to set up email authentication for Synaq](https://support.valimail.com/en/articles/9630945-synaq) [Wide Orbit Ad eXchangeHow to set up email authentication for Wide Orbit Ad eXchange](https://support.valimail.com/en/articles/9630951-wide-orbit-ad-exchange) [CorrigoHow to set up email authentication for Corrigo](https://support.valimail.com/en/articles/9630959-corrigo) [UbeeoHow to set up email authentication for Ubeeo](https://support.valimail.com/en/articles/9631225-ubeeo) [Black KnightHow to set up email authentication for Black Knight](https://support.valimail.com/en/articles/9631230-black-knight) [BidtracerHow to set up email authentication for Bidtracer](https://support.valimail.com/en/articles/9631235-bidtracer) [EditNewsHow to set up email authentication for EditNews](https://support.valimail.com/en/articles/9631245-editnews) [CommuniteqHow to set up email authentication for Communiteq](https://support.valimail.com/en/articles/9631317-communiteq) [CloudCMEHow to set up email authentication for CloudCME](https://support.valimail.com/en/articles/9632332-cloudcme) [Higher Logic Marketing Automation EnterpriseHow to set up email authentication for Higher Logic Marketing Automation Enterprise](https://support.valimail.com/en/articles/9632524-higher-logic-marketing-automation-enterprise) [ClevertapHow to set up email authentication for Clevertap](https://support.valimail.com/en/articles/9636803-clevertap) [ActionKitHow to set up email authentication for ActionKit](https://support.valimail.com/en/articles/9636805-actionkit) [EmberpointHow to set up email authentication for Emberpoint](https://support.valimail.com/en/articles/9636807-emberpoint) [PunchhHow to set up email authentication for Punchh](https://support.valimail.com/en/articles/9636808-punchh) [BluecoreHow to set up email authentication for Bluecore](https://support.valimail.com/en/articles/9636811-bluecore) [TipimailHow to set up email authentication for Tipimail](https://support.valimail.com/en/articles/9636814-tipimail) [Agnitas AGHow to set up email authentication for Agnitas AG](https://support.valimail.com/en/articles/9636818-agnitas-ag) [membercentralHow to set up email authentication for membercentral](https://support.valimail.com/en/articles/9636820-membercentral) [CuenoteHow to set up email authentication for Cuenote](https://support.valimail.com/en/articles/9636825-cuenote) [Retarus Email for ApplicationsHow to set up email authentication for Retarus Email for Applications](https://support.valimail.com/en/articles/9636827-retarus-email-for-applications) [E-goiHow to set up email authentication for E-goi](https://support.valimail.com/en/articles/9636830-e-goi) [Cloudflare Email RoutingHow to set up email authentication for Cloudflare Email Routing](https://support.valimail.com/en/articles/9636833-cloudflare-email-routing) [XtremePushHow to set up email authentication for XtremePush](https://support.valimail.com/en/articles/9636838-xtremepush) [RULEHow to set up email authentication for RULE](https://support.valimail.com/en/articles/9636841-rule) [GovDelivery Communications SuiteHow to set up email authentication for GovDelivery Communications Suite](https://support.valimail.com/en/articles/9636845-govdelivery-communications-suite) [MasterBaseHow to set up email authentication for MasterBase](https://support.valimail.com/en/articles/9636847-masterbase) [MadgexHow to set up email authentication for Madgex](https://support.valimail.com/en/articles/9636850-madgex) [PeapodHow to set up email authentication for Peapod](https://support.valimail.com/en/articles/9636853-peapod) [RevinateHow to set up email authentication for Revinate](https://support.valimail.com/en/articles/9636857-revinate) [BMC SaaSHow to set up email authentication for BMC SaaS](https://support.valimail.com/en/articles/9636858-bmc-saas) [The Hut GroupHow to set up email authentication for The Hut Group](https://support.valimail.com/en/articles/9637023-the-hut-group) [Neon CRMHow to set up email authentication for Neon CRM](https://support.valimail.com/en/articles/9637026-neon-crm) [AlterianHow to set up email authentication for Alterian](https://support.valimail.com/en/articles/9637030-alterian) [KubraHow to set up email authentication for Kubra](https://support.valimail.com/en/articles/9637032-kubra) [AristotleHow to set up email authentication for Aristotle](https://support.valimail.com/en/articles/9637034-aristotle) [15belowHow to set up email authentication for 15below](https://support.valimail.com/en/articles/9637036-15below) [LuxSciHow to set up email authentication for LuxSci](https://support.valimail.com/en/articles/9637037-luxsci) [RedlinkHow to set up email authentication for Redlink](https://support.valimail.com/en/articles/9637038-redlink) [SocialChorusHow to set up email authentication for SocialChorus](https://support.valimail.com/en/articles/9637040-socialchorus) [INKYHow to set up email authentication for INKY](https://support.valimail.com/en/articles/9637043-inky) [SendCloudHow to set up email authentication for SendCloud](https://support.valimail.com/en/articles/9637046-sendcloud) [Ascent360How to set up email authentication for Ascent360](https://support.valimail.com/en/articles/9637051-ascent360) [Second StreetHow to set up email authentication for Second Street](https://support.valimail.com/en/articles/9637053-second-street) [SkywardHow to set up email authentication for Skyward](https://support.valimail.com/en/articles/9637056-skyward) [Area 1 SecurityHow to set up email authentication for Area 1 Security](https://support.valimail.com/en/articles/9637059-area-1-security) [Infinite CampusHow to set up email authentication for Infinite Campus](https://support.valimail.com/en/articles/9637061-infinite-campus) [HeyloyaltyHow to set up email authentication for Heyloyalty](https://support.valimail.com/en/articles/9637064-heyloyalty) [ArvatoHow to set up email authentication for Arvato](https://support.valimail.com/en/articles/9637067-arvato) [SplioHow to set up email authentication for Splio](https://support.valimail.com/en/articles/9637069-splio) [JobDivaHow to set up email authentication for JobDiva](https://support.valimail.com/en/articles/9637072-jobdiva) [VirtuousHow to set up email authentication for Virtuous](https://support.valimail.com/en/articles/9637074-virtuous) [Element451How to set up email authentication for Element451](https://support.valimail.com/en/articles/9637082-element451) [OptimoveHow to set up email authentication for Optimove](https://support.valimail.com/en/articles/9637092-optimove) [1&1 WebmailHow to set up email authentication for 1&1 Webmail](https://support.valimail.com/en/articles/9637081-1-1-webmail) [BloomreachHow to set up email authentication for Bloomreach](https://support.valimail.com/en/articles/9641621-bloomreach) [StrombergHow to set up email authentication for Stromberg](https://support.valimail.com/en/articles/9622872-stromberg) [GEPHow to set up email authentication for GEP](https://support.valimail.com/en/articles/9622764-gep) [Accessible Information ManagementHow to set up email authentication for Accessible Information Management](https://support.valimail.com/en/articles/9622595-accessible-information-management) [MeshHow to set up email authentication for Mesh](https://support.valimail.com/en/articles/9622504-mesh) [CertentHow to set up email authentication for Certent](https://support.valimail.com/en/articles/9622417-certent) [EASYViSTAHow to set up email authentication for EASYViSTA](https://support.valimail.com/en/articles/9622279-easyvista) [4meHow to set up email authentication for 4me](https://support.valimail.com/en/articles/9622269-4me) [BevyHow to set up email authentication for Bevy](https://support.valimail.com/en/articles/9622249-bevy) [KantarHow to set up email authentication for Kantar](https://support.valimail.com/en/articles/9622230-kantar) [FirstCloud Email SecurityHow to set up email authentication for FirstCloud Email Security](https://support.valimail.com/en/articles/9622202-firstcloud-email-security) [MeridianLink LoansPQHow to set up email authentication for MeridianLink LoansPQ](https://support.valimail.com/en/articles/9622191-meridianlink-loanspq) [Kairos3How to set up email authentication for Kairos3](https://support.valimail.com/en/articles/9622173-kairos3) [TicketmasterHow to set up email authentication for Ticketmaster](https://support.valimail.com/en/articles/9622167-ticketmaster) [First Data eMessengerHow to set up email authentication for First Data eMessenger](https://support.valimail.com/en/articles/9622161-first-data-emessenger) [RexHow to set up email authentication for Rex](https://support.valimail.com/en/articles/9621948-rex) [DealCloudHow to set up email authentication for DealCloud](https://support.valimail.com/en/articles/9621735-dealcloud) [Comcast BusinessHow to set up email authentication for Comcast Business](https://support.valimail.com/en/articles/9621495-comcast-business) [Alight | NGA HRHow to set up email authentication for Alight | NGA HR](https://support.valimail.com/en/articles/9621486-alight-nga-hr) [Follett LearningHow to set up email authentication for Follett Learning](https://support.valimail.com/en/articles/9621476-follett-learning) [Eworx Marketing SuiteHow to set up email authentication for Eworx Marketing Suite](https://support.valimail.com/en/articles/9621470-eworx-marketing-suite) [Campaign MasterHow to set up email authentication for Campaign Master](https://support.valimail.com/en/articles/9621459-campaign-master) [GladlyHow to set up email authentication for Gladly](https://support.valimail.com/en/articles/9621425-gladly) [Adirondack SolutionsHow to set up email authentication for Adirondack Solutions](https://support.valimail.com/en/articles/9621412-adirondack-solutions) [EFrontHow to set up email authentication for EFront](https://support.valimail.com/en/articles/9621407-efront) [Fire Engine Red Fireworks CRMHow to set up email authentication for Fire Engine Red Fireworks CRM](https://support.valimail.com/en/articles/9621400-fire-engine-red-fireworks-crm) [ZonalHow to set up email authentication for Zonal](https://support.valimail.com/en/articles/9621384-zonal) [iSAMSHow to set up email authentication for iSAMS](https://support.valimail.com/en/articles/9621375-isams) [CarltonOne Power2MotivateHow to set up email authentication for CarltonOne Power2Motivate](https://support.valimail.com/en/articles/9621366-carltonone-power2motivate) [Jack Henry - Netteller Online BankingHow to set up email authentication for Jack Henry - Netteller Online Banking](https://support.valimail.com/en/articles/9621360-jack-henry-netteller-online-banking) [eArcu Talent AcquisitionHow to set up email authentication for eArcu Talent Acquisition](https://support.valimail.com/en/articles/9621358-earcu-talent-acquisition) [TechnologyOneHow to set up email authentication for TechnologyOne](https://support.valimail.com/en/articles/9621354-technologyone) [PulseemHow to set up email authentication for Pulseem](https://support.valimail.com/en/articles/9621348-pulseem) [MailprotectorHow to set up email authentication for Mailprotector](https://support.valimail.com/en/articles/9621337-mailprotector) [MailInBlackHow to set up email authentication for MailInBlack](https://support.valimail.com/en/articles/9621309-mailinblack) [CarerixHow to set up email authentication for Carerix](https://support.valimail.com/en/articles/9621299-carerix) [Plex Cloud ERPHow to set up email authentication for Plex Cloud ERP](https://support.valimail.com/en/articles/9621288-plex-cloud-erp) [FM:SystemsHow to set up email authentication for FM:Systems](https://support.valimail.com/en/articles/9621280-fm-systems) [Trans IPHow to set up email authentication for Trans IP](https://support.valimail.com/en/articles/9621220-trans-ip) [SapphireK12How to set up email authentication for SapphireK12](https://support.valimail.com/en/articles/9621208-sapphirek12) [MailkitHow to set up email authentication for Mailkit](https://support.valimail.com/en/articles/9621197-mailkit) [EllucianHow to set up email authentication for Ellucian](https://support.valimail.com/en/articles/9621183-ellucian) [Education Networks of AmericaHow to set up email authentication for Education Networks of America](https://support.valimail.com/en/articles/9621165-education-networks-of-america) [TeamDynamixHow to set up email authentication for TeamDynamix](https://support.valimail.com/en/articles/9621151-teamdynamix) [GTI TARGETjobsHow to set up email authentication for GTI TARGETjobs](https://support.valimail.com/en/articles/9621145-gti-targetjobs) [IIJ Secure MX ServiceHow to set up email authentication for IIJ Secure MX Service](https://support.valimail.com/en/articles/9620890-iij-secure-mx-service) [EnablonHow to set up email authentication for Enablon](https://support.valimail.com/en/articles/9620872-enablon) [StreamSendHow to set up email authentication for StreamSend](https://support.valimail.com/en/articles/9620690-streamsend) [PersonifyHow to set up email authentication for Personify](https://support.valimail.com/en/articles/9620662-personify) [Agent BoxHow to set up email authentication for Agent Box](https://support.valimail.com/en/articles/9620610-agent-box) [AliCloud MailHow to set up email authentication for AliCloud Mail](https://support.valimail.com/en/articles/9649132-alicloud-mail) [Radius by AnthologyHow to set up email authentication for Radius by Anthology](https://support.valimail.com/en/articles/9649129-radius-by-anthology) [CodeTwo Email Signatures for Office 365How to set up email authentication for CodeTwo Email Signatures for Office 365](https://support.valimail.com/en/articles/9649133-codetwo-email-signatures-for-office-365) [Peytz MailHow to set up email authentication for Peytz Mail](https://support.valimail.com/en/articles/9649134-peytz-mail) [Ascentis (Singapore)How to set up email authentication for Ascentis (Singapore)](https://support.valimail.com/en/articles/9649602-ascentis-singapore) [Upland SoftwareHow to set up email authentication for Upland Software](https://support.valimail.com/en/articles/9649609-upland-software) [Net-ResultsHow to set up email authentication for Net-Results](https://support.valimail.com/en/articles/9649608-net-results) [KreiselHow to set up email authentication for Kreisel](https://support.valimail.com/en/articles/9649605-kreisel) [AraraHow to set up email authentication for Arara](https://support.valimail.com/en/articles/9649604-arara) [BlueHornetHow to set up email authentication for BlueHornet](https://support.valimail.com/en/articles/9650062-bluehornet) [SMX Cloud Email SecurityHow to set up email authentication for SMX Cloud Email Security](https://support.valimail.com/en/articles/9650061-smx-cloud-email-security) [Microsoft Office365 US Government DefenseHow to set up email authentication for Microsoft Office365 US Government Defense](https://support.valimail.com/en/articles/9650063-microsoft-office365-us-government-defense) [Lime CRMHow to set up email authentication for Lime CRM](https://support.valimail.com/en/articles/9650064-lime-crm) [Gaggle Safety ManagementHow to set up email authentication for Gaggle Safety Management](https://support.valimail.com/en/articles/9650066-gaggle-safety-management) [OptivoHow to set up email authentication for Optivo](https://support.valimail.com/en/articles/9650067-optivo) [SmartRecruitersHow to set up email authentication for SmartRecruiters](https://support.valimail.com/en/articles/9650069-smartrecruiters) [Swift DigitalHow to set up email authentication for Swift Digital](https://support.valimail.com/en/articles/9650070-swift-digital) [EvertecHow to set up email authentication for Evertec](https://support.valimail.com/en/articles/9650071-evertec) [TravelClick Guest Management SystemHow to set up email authentication for TravelClick Guest Management System](https://support.valimail.com/en/articles/9650072-travelclick-guest-management-system) [PaymentusHow to set up email authentication for Paymentus](https://support.valimail.com/en/articles/9650149-paymentus) [InfoImageHow to set up email authentication for InfoImage](https://support.valimail.com/en/articles/9650150-infoimage) [NavisiteHow to set up email authentication for Navisite](https://support.valimail.com/en/articles/9650151-navisite) [PinpointeHow to set up email authentication for Pinpointe](https://support.valimail.com/en/articles/9650152-pinpointe) [emaileriHow to set up email authentication for emaileri](https://support.valimail.com/en/articles/9650153-emaileri) [herefishHow to set up email authentication for herefish](https://support.valimail.com/en/articles/9650181-herefish) [CampusGroupsHow to set up email authentication for CampusGroups](https://support.valimail.com/en/articles/9650182-campusgroups) [SEPO - IT RelationsHow to set up email authentication for SEPO - IT Relations](https://support.valimail.com/en/articles/9650183-sepo-it-relations) [PianoHow to set up email authentication for Piano](https://support.valimail.com/en/articles/9650184-piano) [ParadoxHow to set up email authentication for Paradox](https://support.valimail.com/en/articles/9650185-paradox) [Aurea Campaign ManagerHow to set up email authentication for Aurea Campaign Manager](https://support.valimail.com/en/articles/9650207-aurea-campaign-manager) [iQCX - Cornerstone Information SystemsHow to set up email authentication for iQCX - Cornerstone Information Systems](https://support.valimail.com/en/articles/9650209-iqcx-cornerstone-information-systems) [uConnectHow to set up email authentication for uConnect](https://support.valimail.com/en/articles/9650210-uconnect) [AlidaHow to set up email authentication for Alida](https://support.valimail.com/en/articles/9650413-alida) [Guest IntakeHow to set up email authentication for Guest Intake](https://support.valimail.com/en/articles/9650434-guest-intake) [IRESSHow to set up email authentication for IRESS](https://support.valimail.com/en/articles/9650450-iress) [JadeHow to set up email authentication for Jade](https://support.valimail.com/en/articles/9650460-jade) [BuyapowaHow to set up email authentication for Buyapowa](https://support.valimail.com/en/articles/9650469-buyapowa) [JobApsHow to set up email authentication for JobAps](https://support.valimail.com/en/articles/9650474-jobaps) [Cisco WebexHow to set up email authentication for Cisco Webex](https://support.valimail.com/en/articles/9650478-cisco-webex) [Gorkana by CisionHow to set up email authentication for Gorkana by Cision](https://support.valimail.com/en/articles/9650488-gorkana-by-cision) [CSIHow to set up email authentication for CSI](https://support.valimail.com/en/articles/9650495-csi) [PressCloudHow to set up email authentication for PressCloud](https://support.valimail.com/en/articles/9650502-presscloud) [HivebriteHow to set up email authentication for Hivebrite](https://support.valimail.com/en/articles/9650516-hivebrite) [InstacartHow to set up email authentication for Instacart](https://support.valimail.com/en/articles/9650211-instacart) [FACTSHow to set up email authentication for FACTS](https://support.valimail.com/en/articles/9650212-facts) [LeanplumHow to set up email authentication for Leanplum](https://support.valimail.com/en/articles/9650596-leanplum) [PalomaHow to set up email authentication for Paloma](https://support.valimail.com/en/articles/9650597-paloma) [WorkshopHow to set up email authentication for Workshop](https://support.valimail.com/en/articles/9650598-workshop) [ClubessentialHow to set up email authentication for Clubessential](https://support.valimail.com/en/articles/9650599-clubessential) [Domain FactoryHow to set up email authentication for Domain Factory](https://support.valimail.com/en/articles/9650600-domain-factory) [Tops SoftwareHow to set up email authentication for Tops Software](https://support.valimail.com/en/articles/9650654-tops-software) [XDIHow to set up email authentication for XDI](https://support.valimail.com/en/articles/9650655-xdi) [Media4UHow to set up email authentication for Media4U](https://support.valimail.com/en/articles/9650656-media4u) [BDI eDocProcessingHow to set up email authentication for BDI eDocProcessing](https://support.valimail.com/en/articles/9650657-bdi-edocprocessing) [SharpSpringHow to set up email authentication for SharpSpring](https://support.valimail.com/en/articles/9650658-sharpspring) [TramadaHow to set up email authentication for Tramada](https://support.valimail.com/en/articles/9650688-tramada) [Fuji Xerox DMSHow to set up email authentication for Fuji Xerox DMS](https://support.valimail.com/en/articles/9650690-fuji-xerox-dms) [SwiftReachHow to set up email authentication for SwiftReach](https://support.valimail.com/en/articles/9650691-swiftreach) [BloomfireHow to set up email authentication for Bloomfire](https://support.valimail.com/en/articles/9650692-bloomfire) [CyberimpactHow to set up email authentication for Cyberimpact](https://support.valimail.com/en/articles/9650693-cyberimpact) [EmpyreanHow to set up email authentication for Empyrean](https://support.valimail.com/en/articles/9653279-empyrean) [PURE SafetyHow to set up email authentication for PURE Safety](https://support.valimail.com/en/articles/9653405-pure-safety) [TalentAdoreHow to set up email authentication for TalentAdore](https://support.valimail.com/en/articles/9653406-talentadore) [eRelocationHow to set up email authentication for eRelocation](https://support.valimail.com/en/articles/9653407-erelocation) [ZixMessage CenterHow to set up email authentication for ZixMessage Center](https://support.valimail.com/en/articles/9653408-zixmessage-center) [Real Estate DigitalHow to set up email authentication for Real Estate Digital](https://support.valimail.com/en/articles/9653410-real-estate-digital) [AccelaHow to set up email authentication for Accela](https://support.valimail.com/en/articles/9653411-accela) [SimplesatHow to set up email authentication for Simplesat](https://support.valimail.com/en/articles/9653412-simplesat) [Access MicrOpay (formerly Sage MicrOpay)How to set up email authentication for {SENDER NAME}](https://support.valimail.com/en/articles/9653348-access-micropay-formerly-sage-micropay) [VeriskHow to set up email authentication for Verisk](https://support.valimail.com/en/articles/9654192-verisk) [Top Producer CRMHow to set up email authentication for Top Producer CRM](https://support.valimail.com/en/articles/9654212-top-producer-crm) [PerceptyxHow to set up email authentication for Perceptyx](https://support.valimail.com/en/articles/9654254-perceptyx) [CampMinderHow to set up email authentication for CampMinder](https://support.valimail.com/en/articles/9654794-campminder) [SynchroHow to set up email authentication for Synchro](https://support.valimail.com/en/articles/9654501-synchro) [NavigaHow to set up email authentication for Naviga](https://support.valimail.com/en/articles/9654801-naviga) [CitizenserveHow to set up email authentication for Citizenserve](https://support.valimail.com/en/articles/9654806-citizenserve) [SimpliGovHow to set up email authentication for SimpliGov](https://support.valimail.com/en/articles/9654819-simpligov) [SeravoHow to set up email authentication for Seravo](https://support.valimail.com/en/articles/9654828-seravo) [OnSolve Send Word NowHow to set up email authentication for OnSolve Send Word Now](https://support.valimail.com/en/articles/9654838-onsolve-send-word-now) [Infor NexusHow to set up email authentication for Infor Nexus](https://support.valimail.com/en/articles/9654822-infor-nexus) [MYOB PayGlobalHow to set up email authentication for MYOB PayGlobal](https://support.valimail.com/en/articles/9654849-myob-payglobal) [SidetradeHow to set up email authentication for Sidetrade](https://support.valimail.com/en/articles/9654857-sidetrade) [UFSHow to set up email authentication for UFS](https://support.valimail.com/en/articles/9654851-ufs) [aXcelerateHow to set up email authentication for aXcelerate](https://support.valimail.com/en/articles/9654859-axcelerate) [Oasis SchedulingHow to set up email authentication for Oasis Scheduling](https://support.valimail.com/en/articles/9654867-oasis-scheduling) [PSCUHow to set up email authentication for PSCU](https://support.valimail.com/en/articles/9654861-pscu) [MedicatHow to set up email authentication for Medicat](https://support.valimail.com/en/articles/9654870-medicat) [UL 360How to set up email authentication for UL 360](https://support.valimail.com/en/articles/9654879-ul-360) [BusinessolverHow to set up email authentication for Businessolver](https://support.valimail.com/en/articles/9654871-businessolver) [OpenSRS Hosted Registrar ServicesHow to set up email authentication for OpenSRS Hosted Registrar Services](https://support.valimail.com/en/articles/9654894-opensrs-hosted-registrar-services) [AdvarraHow to set up email authentication for Advarra](https://support.valimail.com/en/articles/9654895-advarra) [CIBIS EAAMSHow to set up email authentication for CIBIS EAAMS](https://support.valimail.com/en/articles/9654904-cibis-eaams) [KeyIVRHow to set up email authentication for KeyIVR](https://support.valimail.com/en/articles/9654913-keyivr) [FollettHow to set up email authentication for Follett](https://support.valimail.com/en/articles/9654911-follett) [Piped Bits Spiral SuiteHow to set up email authentication for Piped Bits Spiral Suite](https://support.valimail.com/en/articles/9654920-piped-bits-spiral-suite) [MembersFirstHow to set up email authentication for MembersFirst](https://support.valimail.com/en/articles/9654927-membersfirst) [TranssmartHow to set up email authentication for Transsmart](https://support.valimail.com/en/articles/9654924-transsmart) [Smart.prHow to set up email authentication for Smart.pr](https://support.valimail.com/en/articles/9654936-smart-pr) [iMISHow to set up email authentication for iMIS](https://support.valimail.com/en/articles/9654943-imis) [HealthTrioHow to set up email authentication for HealthTrio](https://support.valimail.com/en/articles/9654944-healthtrio) [MitratechHow to set up email authentication for Mitratech](https://support.valimail.com/en/articles/9654954-mitratech) [FinastraHow to set up email authentication for Finastra](https://support.valimail.com/en/articles/9654971-finastra) [World ManagerHow to set up email authentication for World Manager](https://support.valimail.com/en/articles/9655147-world-manager) [FIS AvantGard TreasuryHow to set up email authentication for FIS AvantGard Treasury](https://support.valimail.com/en/articles/9655156-fis-avantgard-treasury) [MailCampHow to set up email authentication for MailCamp](https://support.valimail.com/en/articles/9655181-mailcamp) [i2cHow to set up email authentication for i2c](https://support.valimail.com/en/articles/9655216-i2c) [AmeriCommerceHow to set up email authentication for AmeriCommerce](https://support.valimail.com/en/articles/9655229-americommerce) [LoadSpringHow to set up email authentication for LoadSpring](https://support.valimail.com/en/articles/9657366-loadspring) [Q2 ClickswitchHow to set up email authentication for Q2 Clickswitch](https://support.valimail.com/en/articles/9657373-q2-clickswitch) [Jobcase for PartnersHow to set up email authentication for Jobcase for Partners](https://support.valimail.com/en/articles/9657386-jobcase-for-partners) [Shift4ShopHow to set up email authentication for Shift4Shop.](https://support.valimail.com/en/articles/9657419-shift4shop) [Bronto (Oracle Netsuite)How to set up email authentication for Bronto (Oracle Netsuite)](https://support.valimail.com/en/articles/9657452-bronto-oracle-netsuite) [Haku SportsHow to set up email authentication for Haku Sports](https://support.valimail.com/en/articles/9657463-haku-sports) [GoDaddyHow to set up email authentication for GoDaddy](https://support.valimail.com/en/articles/9657478-godaddy) [Adobe WorkfrontHow to set up email authentication for Workfront](https://support.valimail.com/en/articles/9657492-adobe-workfront) [ERGHow to set up email authentication for ERG](https://support.valimail.com/en/articles/9657523-erg) [SocrataHow to set up email authentication for Socrata](https://support.valimail.com/en/articles/9657540-socrata) [Environmental Management Support, Inc. (EMS)How to set up email authentication for Environmental Management Support, Inc. (EMS)](https://support.valimail.com/en/articles/9659684-environmental-management-support-inc-ems) [Lanyon PuresendHow to set up email authentication for Lanyon Puresend](https://support.valimail.com/en/articles/9659726-lanyon-puresend) [Inkswitch MarketSpaceHow to set up email authentication for Inkswitch MarketSpace](https://support.valimail.com/en/articles/9659760-inkswitch-marketspace) [Harmony ListsHow to set up email authentication for Harmony Lists](https://support.valimail.com/en/articles/9659793-harmony-lists) [IBM MaaS360How to set up email authentication for IBM MaaS360](https://support.valimail.com/en/articles/9659862-ibm-maas360) [PhoneBurnerHow to set up email authentication for PhoneBurner](https://support.valimail.com/en/articles/9659882-phoneburner) [Liana TechnologiesHow to set up email authentication for Liana Technologies](https://support.valimail.com/en/articles/9660300-liana-technologies) [CertainHow to set up email authentication for Certain](https://support.valimail.com/en/articles/9660303-certain) [Aangetekend MailenHow to set up email authentication for Aangetekend Mailen](https://support.valimail.com/en/articles/9660306-aangetekend-mailen) [BectranHow to set up email authentication for Bectran](https://support.valimail.com/en/articles/9660314-bectran) [Diligent BoardsHow to set up email authentication for Diligent Boards](https://support.valimail.com/en/articles/9660182-diligent-boards) [DoximHow to set up email authentication for Doxim](https://support.valimail.com/en/articles/9660322-doxim) [bepressHow to set up email authentication for bepress](https://support.valimail.com/en/articles/9660328-bepress) [Dynamic Forms by Next Gen Web SolutionsHow to set up email authentication for Dynamic Forms by Next Gen Web Solutions](https://support.valimail.com/en/articles/9660329-dynamic-forms-by-next-gen-web-solutions) [MediaHQHow to set up email authentication for MediaHQ](https://support.valimail.com/en/articles/9660343-mediahq) [MarcomCentralHow to set up email authentication for MarcomCentral](https://support.valimail.com/en/articles/9660338-marcomcentral) [Appraisal ScopeHow to set up email authentication for Appraisal Scope](https://support.valimail.com/en/articles/9660353-appraisal-scope) [Synergy LearningHow to set up email authentication for Synergy Learning](https://support.valimail.com/en/articles/9660358-synergy-learning) [Bold360How to set up email authentication for Bold360](https://support.valimail.com/en/articles/9660361-bold360) [BottomlineHow to set up email authentication for Bottomline](https://support.valimail.com/en/articles/9660366-bottomline) [VivantioHow to set up email authentication for Vivantio](https://support.valimail.com/en/articles/9660371-vivantio) [FSSIHow to set up email authentication for FSSI](https://support.valimail.com/en/articles/9660378-fssi) [SansanHow to set up email authentication for Sansan](https://support.valimail.com/en/articles/9660383-sansan) [VerityStreamHow to set up email authentication for VerityStream](https://support.valimail.com/en/articles/9660385-veritystream) [OloHow to set up email authentication for Olo](https://support.valimail.com/en/articles/9660389-olo) [4DemHow to set up email authentication for 4Dem](https://support.valimail.com/en/articles/9660395-4dem) [EpicorHow to set up email authentication for Epicor](https://support.valimail.com/en/articles/9660400-epicor) [Lumesse Talent AcquisitionHow to set up email authentication for Lumesse Talent Acquisition](https://support.valimail.com/en/articles/9660412-lumesse-talent-acquisition) [PeopleFluentHow to set up email authentication for PeopleFluent](https://support.valimail.com/en/articles/9660414-peoplefluent) [RealPageHow to set up email authentication for RealPage](https://support.valimail.com/en/articles/9660416-realpage) [NexusPayablesHow to set up email authentication for NexusPayables](https://support.valimail.com/en/articles/9662992-nexuspayables) [NetRedHow to set up email authentication for NetRed](https://support.valimail.com/en/articles/9660367-netred) [ARQHow to set up email authentication for ARQ](https://support.valimail.com/en/articles/9663003-arq) [BowlingLeadsHow to set up email authentication for BowlingLeads](https://support.valimail.com/en/articles/9663019-bowlingleads) [Rent ManagerHow to set up email authentication for Rent Manager](https://support.valimail.com/en/articles/9663217-rent-manager) [Thomson Reuters Legal SolutionsHow to set up email authentication for Thomson Reuters Legal Solutions](https://support.valimail.com/en/articles/9663235-thomson-reuters-legal-solutions) [Scholarship Manager by Next Gen Web SolutionsHow to set up email authentication for Scholarship Manager by Next Gen Web Solutions](https://support.valimail.com/en/articles/9663252-scholarship-manager-by-next-gen-web-solutions) [Riege ScopeHow to set up email authentication for Riege Scope](https://support.valimail.com/en/articles/9663269-riege-scope) [CU\*AnswersHow to set up email authentication for CU\*Answers](https://support.valimail.com/en/articles/9663287-cu-answers) [eJournal PressHow to set up email authentication for eJournal Press](https://support.valimail.com/en/articles/9663299-ejournal-press) [NEOGOVHow to set up email authentication for NEOGOV](https://support.valimail.com/en/articles/9663314-neogov) [U2DHow to set up email authentication for U2D](https://support.valimail.com/en/articles/9663811-u2d) [MatrixMaxx AMSHow to set up email authentication for MatrixMaxx](https://support.valimail.com/en/articles/9663942-matrixmaxx-ams) [WombatHow to set up email authentication for Wombat](https://support.valimail.com/en/articles/9664046-wombat) [CherryRoadHow to set up email authentication for CherryRoad](https://support.valimail.com/en/articles/9663970-cherryroad) [VaimoHow to set up email authentication for Vaimo](https://support.valimail.com/en/articles/9664040-vaimo) [CardinusHow to set up email authentication for Cardinus](https://support.valimail.com/en/articles/9664011-cardinus) [WellableHow to set up email authentication for Wellable](https://support.valimail.com/en/articles/9663999-wellable) [Vsys OneHow to set up email authentication for Vsys One](https://support.valimail.com/en/articles/9664059-vsys-one) [OpenWaterHow to set up email authentication for Openwater](https://support.valimail.com/en/articles/9664068-openwater) [SpokHow to set up email authentication for Spok](https://support.valimail.com/en/articles/9664074-spok) [SmartEvalsHow to set up email authentication for SmartEvals](https://support.valimail.com/en/articles/9664091-smartevals) [TopSecHow to set up email authentication for TopSec](https://support.valimail.com/en/articles/9664099-topsec) [Prosodie OdigoHow to set up email authentication for Prosodie Odigo](https://support.valimail.com/en/articles/9664106-prosodie-odigo) [AutobooksHow to set up email authentication for Autobooks](https://support.valimail.com/en/articles/9664115-autobooks) [CenPOSHow to set up email authentication for CenPOS](https://support.valimail.com/en/articles/9664124-cenpos) [Red VenturesHow to set up email authentication for Red Ventures](https://support.valimail.com/en/articles/9664138-red-ventures) [eWAY PaymentsHow to set up email authentication for eWAY Payments](https://support.valimail.com/en/articles/9664148-eway-payments) [AUSIEXHow to set up email authentication for AUSIEX](https://support.valimail.com/en/articles/9664158-ausiex) [MaileonHow to set up email authentication for Maileon](https://support.valimail.com/en/articles/9664163-maileon) [PlayBackMail OnlinePlayBackMail Online](https://support.valimail.com/en/articles/9664170-playbackmail-online) [BAW - Business Automation WorksHow to set up email authentication for BAW - Business Automation Works](https://support.valimail.com/en/articles/9664173-baw-business-automation-works) [SilkRoad TechnologyHow to set up email authentication for SilkRoad Technology](https://support.valimail.com/en/articles/9664178-silkroad-technology) [Wombat Threat SimulatorHow to set up email authentication for Wombat Threat Simulator](https://support.valimail.com/en/articles/9664186-wombat-threat-simulator) [DDC Public AffairsHow to set up email authentication for DDC Public Affairs](https://support.valimail.com/en/articles/9664195-ddc-public-affairs) [PRglooHow to set up email authentication for PRgloo](https://support.valimail.com/en/articles/9664201-prgloo) [Oracle Managed Cloud ServicesHow to set up email authentication for Oracle Managed Cloud Services](https://support.valimail.com/en/articles/9664233-oracle-managed-cloud-services) [ZaiusHow to set up email authentication for Zaius](https://support.valimail.com/en/articles/9664237-zaius) [UnifiedpostHow to set up email authentication for Unifiedpost](https://support.valimail.com/en/articles/9664242-unifiedpost) [QuipuHow to set up email authentication for Quipu](https://support.valimail.com/en/articles/9664255-quipu) [Abila by Community BrandsHow to set up email authentication for Abila by Community Brands](https://support.valimail.com/en/articles/9664258-abila-by-community-brands) [Harvest Digital PlanningHow to set up email authentication for Harvest Digital Planning](https://support.valimail.com/en/articles/9664266-harvest-digital-planning) [Inspired eLearningHow to set up email authentication for Inspired eLearning](https://support.valimail.com/en/articles/9667327-inspired-elearning) [MemberSuiteHow to set up email authentication for MemberSuite](https://support.valimail.com/en/articles/9667331-membersuite) [Dynamo SoftwareHow to set up email authentication for Dynamo Software](https://support.valimail.com/en/articles/9667334-dynamo-software) [Output Services Inc.How to set up email authentication for Output Services Inc.](https://support.valimail.com/en/articles/9667335-output-services-inc) [PartnerStackHow to set up email authentication for PartnerStack](https://support.valimail.com/en/articles/9667337-partnerstack) [ProginovHow to set up email authentication for Proginov](https://support.valimail.com/en/articles/9667344-proginov) [IBM Kenexa BrassRingHow to set up email authentication for IBM Kenexa BrassRing](https://support.valimail.com/en/articles/9667345-ibm-kenexa-brassring) [eShowHow to set up email authentication for eShow](https://support.valimail.com/en/articles/9667347-eshow) [CGIHow to set up email authentication for CGI](https://support.valimail.com/en/articles/9667349-cgi) [miraqleHow to set up email authentication for miraqle](https://support.valimail.com/en/articles/9667355-miraqle) [NetDirectorHow to set up email authentication for NetDirector](https://support.valimail.com/en/articles/9667357-netdirector) [Mortgage CadenceHow to set up email authentication for Mortgage Cadence](https://support.valimail.com/en/articles/9667359-mortgage-cadence) [CreditDeviceHow to set up email authentication for CreditDevice](https://support.valimail.com/en/articles/9667361-creditdevice) [SynchroteamHow to set up email authentication for Synchroteam](https://support.valimail.com/en/articles/9667365-synchroteam) [Electric EmbersHow to set up email authentication for Electric Embers](https://support.valimail.com/en/articles/9667376-electric-embers) [MailswitchHow to set up email authentication for Mailswitch](https://support.valimail.com/en/articles/9667353-mailswitch) [Vocus.ioHow to set up email authentication for Vocus.io](https://support.valimail.com/en/articles/9667392-vocus-io) [NICHow to set up email authentication for NIC](https://support.valimail.com/en/articles/9667394-nic) [ACH AlertHow to set up email authentication for ACH Alert](https://support.valimail.com/en/articles/9667395-ach-alert) [AccruentHow to set upe mail authentication for Accruent](https://support.valimail.com/en/articles/9667396-accruent) [Configuration Guides](https://support.valimail.com/en/collections/10023956-configuration-guides) * * * [RainFocusHow to set up email authentication for RainFocus](https://support.valimail.com/en/articles/9677670-rainfocus) [FlywireHow to set up email authentication for Flywire](https://support.valimail.com/en/articles/9677694-flywire) [RecurlyHow to set up email authentication for Recurly](https://support.valimail.com/en/articles/9677698-recurly) [BenefitfocusHow to set up email authentication for Benefitfocus](https://support.valimail.com/en/articles/9677710-benefitfocus) [BraintreeHow to set up email authentication for Braintree](https://support.valimail.com/en/articles/9677716-braintree) [DoorayHow to set up email authentication for Dooray](https://support.valimail.com/en/articles/9677719-dooray) [MBSHow to set up email authentication for MBS](https://support.valimail.com/en/articles/9677728-mbs) [Webassessor by KRYTERIONHow to set up email authentication for Webassessor by KRYTERION](https://support.valimail.com/en/articles/9677715-webassessor-by-kryterion) [AliaswireHow to set up email authentication for Aliaswire](https://support.valimail.com/en/articles/9677731-aliaswire) [CernerHow to set up email authentication for Cerner](https://support.valimail.com/en/articles/9677741-cerner) [PressreaderHow to set up email authentication for Pressreader](https://support.valimail.com/en/articles/9677747-pressreader) [EduAdmin by MultiNetHow to set up email authentication for EduAdmin by MultiNet](https://support.valimail.com/en/articles/9677745-eduadmin-by-multinet) [DXC Technology Agency LinkHow to set up email authentication for DXC Technology Agency Link](https://support.valimail.com/en/articles/9677748-dxc-technology-agency-link) [SignaturitHow to set up email authentication for Signaturit](https://support.valimail.com/en/articles/9677749-signaturit) [FloifyHow to set up email authentication for Floify](https://support.valimail.com/en/articles/9677751-floify) [TotangoHow to set up email authentication for Totango](https://support.valimail.com/en/articles/9677756-totango) [FraedomHow to set up email authentication for Fraedom](https://support.valimail.com/en/articles/9677967-fraedom) [Civica SpydusHow to set up email authentication for Civica Spydus](https://support.valimail.com/en/articles/9677969-civica-spydus) [IpsosHow to set up email authentication for Ipsos](https://support.valimail.com/en/articles/9677973-ipsos) [FibrenoirHow to set up email authentication for Fibrenoir](https://support.valimail.com/en/articles/9677975-fibrenoir) [OptimalBlueHow to set up email authentication for OptimalBlue](https://support.valimail.com/en/articles/9677981-optimalblue) [ETQHow to set up email authentication for ETQ](https://support.valimail.com/en/articles/9677979-etq) [SiftHow to set up email authentication for Sift](https://support.valimail.com/en/articles/9677983-sift) [Phishing TackleHow to set up email authentication for Phishing Tackle](https://support.valimail.com/en/articles/9677984-phishing-tackle) [EployHow to set up email authentication for Eploy](https://support.valimail.com/en/articles/9677987-eploy) [EnvokeHow to set up email authentication for Envoke](https://support.valimail.com/en/articles/9677991-envoke) [CoreyeHow to set up email authentication for Coreye](https://support.valimail.com/en/articles/9677988-coreye) [EnovationHow to set up email authentication for Enovation](https://support.valimail.com/en/articles/9678000-enovation) [CIPHRHow to set up email authentication for CIPHR](https://support.valimail.com/en/articles/9678002-ciphr) [SupplyPointHow to set up email authentication for SupplyPoint](https://support.valimail.com/en/articles/9678010-supplypoint) [CentralSquare Citizen EngagementHow to set up email authentication for CentralSquare Citizen Engagement](https://support.valimail.com/en/articles/9678009-centralsquare-citizen-engagement) [OTRSHow to set up email authentication for OTRS](https://support.valimail.com/en/articles/9678017-otrs) [TOKAI Communications' OneOffice Mail SolutionHow to set up email authentication for TOKAI Communications' OneOffice Mail Solution](https://support.valimail.com/en/articles/9678023-tokai-communications-oneoffice-mail-solution) [FranConnect Sky MarketingHow to set up email authentication for FranConnect Sky Marketing](https://support.valimail.com/en/articles/9678025-franconnect-sky-marketing) [Zipform DigitalHow to set up email authentication for Zipform Digital](https://support.valimail.com/en/articles/9678027-zipform-digital) [ZellisHow to set up email authentication for Zellis](https://support.valimail.com/en/articles/9678031-zellis) [CoreDial by SkySwitchHow to set up email authentication for CoreDial by SkySwitch](https://support.valimail.com/en/articles/9678032-coredial-by-skyswitch) [Office 365 for China operated by 21VianetHow to set up email authentication for Office 365 for China operated by 21Vianet](https://support.valimail.com/en/articles/9678037-office-365-for-china-operated-by-21vianet) [etrack1How to set up email authentication for etrack1](https://support.valimail.com/en/articles/9678038-etrack1) [AravoHow to set up email authentication for Aravo](https://support.valimail.com/en/articles/9678042-aravo) [Halogen SoftwareHow to set up email authentication for Halogen Software](https://support.valimail.com/en/articles/9678041-halogen-software) [HENNGE Customer Mail CloudHow to set up email authentication for HENNGE Customer Mail Cloud](https://support.valimail.com/en/articles/9678045-hennge-customer-mail-cloud) [Liaison Enrollment Marketing PlatformHow to set up email authentication for Liaison Enrollment Marketing Platform](https://support.valimail.com/en/articles/9678047-liaison-enrollment-marketing-platform) [LiblimeHow to set up email authentication for Liblime](https://support.valimail.com/en/articles/9678048-liblime) [CheckrHow to set up email authentication for Checkr](https://support.valimail.com/en/articles/9678052-checkr) [TixTrackHow to set up email authentication for TixTrack](https://support.valimail.com/en/articles/9678053-tixtrack) [Talemetry by JobviteHow to set up email authentication for Talemetry by Jobvite](https://support.valimail.com/en/articles/9678061-talemetry-by-jobvite) [PandaDocHow to set up email authentication for PandaDoc](https://support.valimail.com/en/articles/9678065-pandadoc) [OpenTextHow to set up email authentication for OpenText](https://support.valimail.com/en/articles/9678064-opentext) [JitBitHow to set up email authentication for JitBit](https://support.valimail.com/en/articles/9678068-jitbit) [BoreusHow to set up email authentication for Boreus](https://support.valimail.com/en/articles/9678072-boreus) [ApplicaaHow to set up email authentication for Applicaa](https://support.valimail.com/en/articles/9678069-applicaa) [CitNOWHow to set up email authentication for CitNOW](https://support.valimail.com/en/articles/9678075-citnow) [Carbon60Carbon60](https://support.valimail.com/en/articles/9678077-carbon60) [Egress DefendHow to set up email authentication for Egress Defend](https://support.valimail.com/en/articles/9678076-egress-defend) [Mail DealerHow to set up email authentication for Mail Dealer](https://support.valimail.com/en/articles/9678078-mail-dealer) [Sutherland GlobalHow to set up email authentication for Sutherland Global](https://support.valimail.com/en/articles/9678079-sutherland-global) [Honey CRMHow to set up email authentication for Honey CRM](https://support.valimail.com/en/articles/9678081-honey-crm) [ReleasyHow to set up email authentication for Releasy](https://support.valimail.com/en/articles/9678087-releasy) [MindmatrixHow to set up email authentication for Mindmatrix](https://support.valimail.com/en/articles/9678088-mindmatrix) [AnaquaHow to set up email authentication for Anaqua](https://support.valimail.com/en/articles/9678086-anaqua) [rexx systemsHow to set up email authentication for rexx systems](https://support.valimail.com/en/articles/9678090-rexx-systems) [VinSolutionsHow to set up email authentication for VinSolutions](https://support.valimail.com/en/articles/9678089-vinsolutions) [EbixHow to set up email authentication for Ebix](https://support.valimail.com/en/articles/9678094-ebix) [NutshellHow to set up email authentication for Nutshell](https://support.valimail.com/en/articles/9678096-nutshell) [PeoplePathHow to set up email authentication for PeoplePath](https://support.valimail.com/en/articles/9678098-peoplepath) [Mercury TechnologyHow to set up email authentication for Mercury Technology](https://support.valimail.com/en/articles/9678099-mercury-technology) [EasCorpHow to set up email authentication for EasCorp](https://support.valimail.com/en/articles/9678102-eascorp) [Infosec IQHow to set up email authentication for Infosec IQ](https://support.valimail.com/en/articles/9678106-infosec-iq) [UnisenderHow to set up email authentication for Unisender](https://support.valimail.com/en/articles/9678108-unisender) [Apptio TargetprocessHow to set up email authentication for Apptio Targetprocess](https://support.valimail.com/en/articles/9678115-apptio-targetprocess) [EurafibreHow to set up email authentication for Eurafibre](https://support.valimail.com/en/articles/9678103-eurafibre) [MeritHow to set up email authentication for Merit](https://support.valimail.com/en/articles/9678117-merit) [ABCorpHow to set up email authentication for ABCorp](https://support.valimail.com/en/articles/9678119-abcorp) [MXRouteHow to set up email authentication for MXRoute](https://support.valimail.com/en/articles/9678120-mxroute) [BrightMoveHow to set up email authentication for BrightMove](https://support.valimail.com/en/articles/9678123-brightmove) [UL EduNeeringHow to set up email authentication for UL EduNeering](https://support.valimail.com/en/articles/9678125-ul-eduneering) [OmedaHow to set up email authentication for Omeda](https://support.valimail.com/en/articles/9678118-omeda) [SS&CHow to set up email authentication for SS&C](https://support.valimail.com/en/articles/9678131-ss-c) [Haley MarketingHow to set up email authentication for Haley Marketing](https://support.valimail.com/en/articles/9678134-haley-marketing) [TrustITHow to set up email authentication for TrustIT](https://support.valimail.com/en/articles/9678138-trustit) [iHotelierHow to set up email authentication for iHotelier](https://support.valimail.com/en/articles/9678139-ihotelier) [Deltek Talent ManagementHow to set up email authentication for Deltek Talent Management](https://support.valimail.com/en/articles/9678142-deltek-talent-management) [ActurisHow to set up email authentication for Acturis](https://support.valimail.com/en/articles/9678146-acturis) [WebropolHow to set up email authentication for Webropol](https://support.valimail.com/en/articles/9678147-webropol) [GratavidHow to set up email authentication for Gratavid](https://support.valimail.com/en/articles/9678150-gratavid) [ChargebeeHow to set up email authentication for Chargebee](https://support.valimail.com/en/articles/9678151-chargebee) [MailSentry E-mail SecurityHow to set up email authentication for MailSentry E-mail Security](https://support.valimail.com/en/articles/9678154-mailsentry-e-mail-security) [ZiftONEHow to set up email authentication for ZiftONE](https://support.valimail.com/en/articles/9678153-ziftone) [ReputyHow to set up email authentication for Reputy](https://support.valimail.com/en/articles/9678156-reputy) [LAURA RekrytointiHow to set up email authentication for LAURA Rekrytointi](https://support.valimail.com/en/articles/9678159-laura-rekrytointi) [Backstop Solutions GroupHow to set up email authentication for Backstop Solutions Group](https://support.valimail.com/en/articles/9678160-backstop-solutions-group) [GlobalDMS eTracHow to set up email authentication for GlobalDMS eTrac](https://support.valimail.com/en/articles/9678163-globaldms-etrac) [Tempest CycloneHow to set up email authentication for Tempest Cyclone](https://support.valimail.com/en/articles/9678172-tempest-cyclone) [Garden State MLSHow to set up email authentication for Garden State MLS](https://support.valimail.com/en/articles/9678176-garden-state-mls) [zkipsterHow to set up email authentication for zkipster](https://support.valimail.com/en/articles/9678178-zkipster) [Cofense PhishMeHow to set up email authentication for Cofense PhishMe](https://support.valimail.com/en/articles/9678179-cofense-phishme) [MSP 360How to set up email authentication for MSP 360](https://support.valimail.com/en/articles/9678182-msp-360) [TerminusHow to set up email authentication for Terminus](https://support.valimail.com/en/articles/9678186-terminus) [HumanageHow to set up email authentication for Humanage](https://support.valimail.com/en/articles/9678189-humanage) [Message BroadcastHow to set up email authentication for Message Broadcast](https://support.valimail.com/en/articles/9678190-message-broadcast) [Mojo HelpdeskHow to set up email authentication for Mojo Helpdesk](https://support.valimail.com/en/articles/9678191-mojo-helpdesk) [Datapresse by CisionHow to set up email authentication for Datapresse by Cision](https://support.valimail.com/en/articles/9678192-datapresse-by-cision) [ReachdeskHow to set up email authentication for Reachdesk](https://support.valimail.com/en/articles/9703498-reachdesk) [QualysHow to set up email authentication for Qualys in Valimail](https://support.valimail.com/en/articles/10185647-qualys) --- # How to contact Valimail Support | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9318679-how-to-contact-valimail-support#main-content) Table of contents [](https://support.valimail.com/en/articles/9318679-how-to-contact-valimail-support#h_3b98486477) [](https://support.valimail.com/en/articles/9318679-how-to-contact-valimail-support#h_67bea53ad7) [](https://support.valimail.com/en/articles/9318679-how-to-contact-valimail-support#h_166ee594de) [All Collections](https://support.valimail.com/en/) [FAQ](https://support.valimail.com/en/collections/3959036-faq) How to contact Valimail Support How to contact Valimail Support =============================== Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/9318679-how-to-contact-valimail-support#h_3b98486477) [](https://support.valimail.com/en/articles/9318679-how-to-contact-valimail-support#h_67bea53ad7) [](https://support.valimail.com/en/articles/9318679-how-to-contact-valimail-support#h_166ee594de) The following changes are in effect as of May 7th, 2024 This article does not apply to Valigov. Accessing the messenger window ------------------------------ The messenger will be available directly in the Valimail app: 1. Navigate to [app.valimail.com](https://app.valimail.com/) 2. Login to your account 3. Click on the messenger icon in the lower right corner [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1049380872/681954f67b2e0deb517744e2/6CQOq-xPK8W4Z0m2W07-ePfXF0DpBqa2cA.png?expires=1755792000&signature=467653b1ddb8e518bb90fc9b976914c6cc2187c75068909a9b75524a22d73d35&req=dSAjH8p2nYlYW%2FMW1HO4zcBdVpxerQnWHCisdDBQt58W17dPZ97CR%2FAU3kym%0A9q3LP8gZhJJ4x0pjtqk%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1049380872/681954f67b2e0deb517744e2/6CQOq-xPK8W4Z0m2W07-ePfXF0DpBqa2cA.png?expires=1755792000&signature=467653b1ddb8e518bb90fc9b976914c6cc2187c75068909a9b75524a22d73d35&req=dSAjH8p2nYlYW%2FMW1HO4zcBdVpxerQnWHCisdDBQt58W17dPZ97CR%2FAU3kym%0A9q3LP8gZhJJ4x0pjtqk%3D%0A) Valimail AI Chat ---------------- The Valimail AI is here to help with all inquiries directly from the messenger: 1. Open the messenger window 2. Click on "Ask a question" [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1049380883/d253360e3e0e750f36fdb9ed/P16nBbWuJnsmFEmNegzsSy71dK_OZuNcnw.png?expires=1755792000&signature=90be3b35331595286f91da4dcbba949d7511c59d3eb1e543d7d2d456fa8bceb5&req=dSAjH8p2nYlXWvMW1HO4zcThXIYjFGFNPLNasBhBAljwkKdGFIECki0l4Fmd%0ABDDeJQSrrh6zMVM9b%2Fs%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1049380883/d253360e3e0e750f36fdb9ed/P16nBbWuJnsmFEmNegzsSy71dK_OZuNcnw.png?expires=1755792000&signature=90be3b35331595286f91da4dcbba949d7511c59d3eb1e543d7d2d456fa8bceb5&req=dSAjH8p2nYlXWvMW1HO4zcThXIYjFGFNPLNasBhBAljwkKdGFIECki0l4Fmd%0ABDDeJQSrrh6zMVM9b%2Fs%3D%0A) Logging a ticket ---------------- 1. From the messenger window click on "Ask a question" 2. After the AI reply, you can click on "Get More Help" to open a support ticket 3. Click on "Create Ticket" 4. Fill out the ticket creation form [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1049380897/5c61b722431fef6f75bdb9ac/q4zaY6kCxPvDZLx0BnNv5K9z_ERiuROcWA.png?expires=1755792000&signature=5d37241ee887cd40922f22c1df0fc0d022d6154f1af9b7cf47a2ae39402693a6&req=dSAjH8p2nYlWXvMW1HO4zUvSRxgmPBViYgUsq5vgcwrfx7mWeIS2n4oWsjA7%0Al3WYYaPNKn7YgJO%2BXLw%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1049380897/5c61b722431fef6f75bdb9ac/q4zaY6kCxPvDZLx0BnNv5K9z_ERiuROcWA.png?expires=1755792000&signature=5d37241ee887cd40922f22c1df0fc0d022d6154f1af9b7cf47a2ae39402693a6&req=dSAjH8p2nYlWXvMW1HO4zUvSRxgmPBViYgUsq5vgcwrfx7mWeIS2n4oWsjA7%0Al3WYYaPNKn7YgJO%2BXLw%3D%0A) [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1049380911/413728faeb3dcfea46d3970e/hWdtEX8qRK3lgR0yDzlak-PdsVRDxaxzLg.png?expires=1755792000&signature=686a0d09f2a2f6f4c6ea9f6d5754f2edb3da89c33199cd61ed4d6e9ea73ef974&req=dSAjH8p2nYheWPMW1HO4zXciyagGQA34cYEJcuqjWOSUlSvTK%2Bg5leQqIvfp%0Aks5AC%2Fjl7U5cVspKVzc%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1049380911/413728faeb3dcfea46d3970e/hWdtEX8qRK3lgR0yDzlak-PdsVRDxaxzLg.png?expires=1755792000&signature=686a0d09f2a2f6f4c6ea9f6d5754f2edb3da89c33199cd61ed4d6e9ea73ef974&req=dSAjH8p2nYheWPMW1HO4zXciyagGQA34cYEJcuqjWOSUlSvTK%2Bg5leQqIvfp%0Aks5AC%2Fjl7U5cVspKVzc%3D%0A) * * * Related Articles [Setting up the Valimail Mailbox Connector with Google Workspace](https://support.valimail.com/en/articles/8466379-setting-up-the-valimail-mailbox-connector-with-google-workspace) [Tutorial: Integrating Valimail with a SAML 2.0 SSO Provider](https://support.valimail.com/en/articles/8466398-tutorial-integrating-valimail-with-a-saml-2-0-sso-provider) [Integrating Valimail with Okta](https://support.valimail.com/en/articles/8466405-integrating-valimail-with-okta) [How to view and export my old tickets](https://support.valimail.com/en/articles/9318696-how-to-view-and-export-my-old-tickets) Did this answer your question? 😞😐😃 --- # DMARC | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/3959039-dmarc#main-content) [All Collections](https://support.valimail.com/en/) [FAQ](https://support.valimail.com/en/collections/3959036-faq) DMARC DMARC ===== 2 articles [Pointing a DMARC Record to Valimail](https://support.valimail.com/en/articles/8466367-pointing-a-dmarc-record-to-valimail) [How to change policy on a specific subdomain](https://support.valimail.com/en/articles/9242930-how-to-change-policy-on-a-specific-subdomain) --- # How do I delete my free Valimail Monitor account? | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/10871129-how-do-i-delete-my-free-valimail-monitor-account#main-content) Table of contents [](https://support.valimail.com/en/articles/10871129-how-do-i-delete-my-free-valimail-monitor-account#h_bc4d541db7) [](https://support.valimail.com/en/articles/10871129-how-do-i-delete-my-free-valimail-monitor-account#h_0c1bca9f5c) [](https://support.valimail.com/en/articles/10871129-how-do-i-delete-my-free-valimail-monitor-account#h_d6e74124c6) [](https://support.valimail.com/en/articles/10871129-how-do-i-delete-my-free-valimail-monitor-account#h_78e8c74b62) [All Collections](https://support.valimail.com/en/) [FAQ](https://support.valimail.com/en/collections/3959036-faq) How do I delete my free Valimail Monitor account? How do I delete my free Valimail Monitor account? ================================================= Updated over 5 months ago Table of contents [](https://support.valimail.com/en/articles/10871129-how-do-i-delete-my-free-valimail-monitor-account#h_bc4d541db7) [](https://support.valimail.com/en/articles/10871129-how-do-i-delete-my-free-valimail-monitor-account#h_0c1bca9f5c) [](https://support.valimail.com/en/articles/10871129-how-do-i-delete-my-free-valimail-monitor-account#h_d6e74124c6) [](https://support.valimail.com/en/articles/10871129-how-do-i-delete-my-free-valimail-monitor-account#h_78e8c74b62) How to Delete Your Valimail Monitor Account =========================================== Valimail Monitor is a free service that helps you identify the email sending activity from your domains so you can see where you're passing or failing DMARC. If you no longer wish to use this service, you can request to have your account deleted. Please follow the steps below to request the deletion of your Valimail Monitor account. Step 1: Send an Email to Support -------------------------------- To request the deletion of your free Valimail Monitor account, please email [\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#04777174746b7670447265686d69656d682a676b69) . This email must be sent from an email address that is associated with your Monitor account. Our support team will not honor the request for deletion if the email is received from an address that is not associated with the Monitor account. Step 2: Wait for Confirmation ----------------------------- Once we receive your request, our support team will review it and process the deletion of your account. You will receive a confirmation email once your account has been successfully deleted. Additional Information ---------------------- If you have any questions or concerns about the deletion of your Valimail Monitor account, please do not hesitate to contact our support team at [\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#2d5e585d5d425f596d5b4c4144404c4441034e4240) . We are happy to assist you with any issues you may have. Thank you for using Valimail Monitor. We hope to see you again in the future! * * * Related Articles [Getting Started with Valimail DMARC Monitor for FireEye](https://support.valimail.com/en/articles/8466261-getting-started-with-valimail-dmarc-monitor-for-fireeye) [Pointing a DMARC Record to Valimail](https://support.valimail.com/en/articles/8466367-pointing-a-dmarc-record-to-valimail) [Valimail Enforce Offboarding Process](https://support.valimail.com/en/articles/9143118-valimail-enforce-offboarding-process) [CloudCME](https://support.valimail.com/en/articles/9632332-cloudcme) [Socrata](https://support.valimail.com/en/articles/9657540-socrata) Did this answer your question? 😞😐😃 --- # How to view and export my old tickets | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9318696-how-to-view-and-export-my-old-tickets#main-content) [All Collections](https://support.valimail.com/en/) [FAQ](https://support.valimail.com/en/collections/3959036-faq) How to view and export my old tickets How to view and export my old tickets ===================================== Updated over a year ago Any open tickets prior to May 7th have been migrated to our new support system. As of May 13th, Valimail support has migrated to a new support system. Not to worry, your old tickets are still viewable for the time being and can be exported. Here's how 1. Navigate to [https://valimailhelp.freshdesk.com/support/tickets](https://valimailhelp.freshdesk.com/support/tickets) 2. Log in with your old support credentials 3. Click Export Tickets on the right hand side of the page [![](https://downloads.intercomcdn.com/i/o/1049394451/1ca65f460fd6c95a977de37a/image.png?expires=1755792000&signature=86b8ccf52cbc9bdbf88b24ad53b66d68dde5c9256587ddb08f900e596a6b79d6&req=dSAjH8p3mYVaWPMW1HO4zVHQNA39RzQ4OQHELK0vNXQzNboxxh0mZVpN2j%2FG%0AKRuy%0A)](https://downloads.intercomcdn.com/i/o/1049394451/1ca65f460fd6c95a977de37a/image.png?expires=1755792000&signature=86b8ccf52cbc9bdbf88b24ad53b66d68dde5c9256587ddb08f900e596a6b79d6&req=dSAjH8p3mYVaWPMW1HO4zVHQNA39RzQ4OQHELK0vNXQzNboxxh0mZVpN2j%2FG%0AKRuy%0A) 4. Under "Filter tickets created in", select "Set Date" 5. Choose a large date range, preferably from the time you started opening tickets with Valimail. 6. Select any options for export that you'd like. 7. Click "Export" [![Export tickets](https://downloads.intercomcdn.com/i/o/1049392188/bd11ca0fd120b3116099ed85/image.png?expires=1755792000&signature=06168f26286cd58bedb752851732a0d4c00ce10b7f24f40f811db23a5b1ad674&req=dSAjH8p3n4BXUfMW1HO4zTGtEj2urFWuLqsYCaq8plcFjvuugvCKLXq6pvpJ%0AINHl%0A)](https://downloads.intercomcdn.com/i/o/1049392188/bd11ca0fd120b3116099ed85/image.png?expires=1755792000&signature=06168f26286cd58bedb752851732a0d4c00ce10b7f24f40f811db23a5b1ad674&req=dSAjH8p3n4BXUfMW1HO4zTGtEj2urFWuLqsYCaq8plcFjvuugvCKLXq6pvpJ%0AINHl%0A) * * * Related Articles [How to add a new sender to your domain's SPF configuration](https://support.valimail.com/en/articles/8466363-how-to-add-a-new-sender-to-your-domain-s-spf-configuration) [How to enable a sender for SPF in Enforce/Align](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) [Jive](https://support.valimail.com/en/articles/8755720-jive) [Netigate](https://support.valimail.com/en/articles/8825054-netigate) [How to contact Valimail Support](https://support.valimail.com/en/articles/9318679-how-to-contact-valimail-support) Did this answer your question? 😞😐😃 --- # Pointing an SPF Record to Valimail | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466368-pointing-an-spf-record-to-valimail#main-content) [All Collections](https://support.valimail.com/en/) [FAQ](https://support.valimail.com/en/collections/3959036-faq) [SPF](https://support.valimail.com/en/collections/3959037-spf) Pointing an SPF Record to Valimail Pointing an SPF Record to Valimail ================================== This article describes how to point the SPF record to Valimail. Updated over a year ago This article applies to customers using the Valimail Align and Enforce products. **Note**: _Before you point SPF to Valimail, it is advisable and also best practice to make sure you also create a back up of your current SPF content._ Valimail uses a part of the SPF standard called Macros. These are supported by all email receivers. Macros, along with Valimail’s patented technology, allow Valimail to provide SPF services and directly address the 10 domain lookup limit in the SPF standard. ([https://tools.ietf.org/html/rfc7208#section-4.6.4](https://tools.ietf.org/html/rfc7208#section-4.6.4) ) To manage SPF for this domain from the Valimail Enforce platform, backup and remove your existing SPF record, then add the following TXT record for the domain to your DNS: Record Name: Domain.com. Record Type: TXT Record Value: "v=spf1 include:%{i}.\_ip.%{h}.\_ehlo.%{d}.\_spf.vali.email ~all" \*Replace ‘Domain.com’ with your domain name. We recommend a TTL of 300 seconds, although using a longer TTL (up to 3600 seconds) should be fine if you'd like to reduce the load on your DNS server. Please note that because of existing DNS TTLs it may take some time for Valimail to detect that you've configured the DNS record correctly. * * * Related Articles [Pointing DKIM to Valimail](https://support.valimail.com/en/articles/8466369-pointing-dkim-to-valimail) [DNS Configuration DNS Made Easy](https://support.valimail.com/en/articles/8466438-dns-configuration-dns-made-easy) [Setup your DNS records to use Valimail](https://support.valimail.com/en/articles/9142775-setup-your-dns-records-to-use-valimail) [O365 ONLINE Console Can Display Warning Error For SPF](https://support.valimail.com/en/articles/9142869-o365-online-console-can-display-warning-error-for-spf) [What happens if we stop pointing SPF to Valimail?](https://support.valimail.com/en/articles/9242923-what-happens-if-we-stop-pointing-spf-to-valimail) Did this answer your question? 😞😐😃 --- # SPF | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/3959037-spf#main-content) [All Collections](https://support.valimail.com/en/) [FAQ](https://support.valimail.com/en/collections/3959036-faq) SPF SPF === 13 articles [Pointing an SPF Record to ValimailThis article describes how to point the SPF record to Valimail.](https://support.valimail.com/en/articles/8466368-pointing-an-spf-record-to-valimail) [What are Custom Directives?](https://support.valimail.com/en/articles/8466313-what-are-custom-directives) [How does the Valimail SPF Macro actually work?How does Valimail’s Instant SPF® solution work?](https://support.valimail.com/en/articles/9141676-how-does-the-valimail-spf-macro-actually-work) [Why Valimail Uses an SPF Soft Fail and Not a Hard FailSPF softfails and hardfails and why they matter.](https://support.valimail.com/en/articles/9146530-why-valimail-uses-an-spf-soft-fail-and-not-a-hard-fail) [If I point SPF to Valimail, will that cause mail delivery problems?SPF FAQs](https://support.valimail.com/en/articles/9242835-if-i-point-spf-to-valimail-will-that-cause-mail-delivery-problems) [I pointed SPF to Valimail, but it's not reflecting that in the platform. Why is that?SPF FAQs](https://support.valimail.com/en/articles/9242847-i-pointed-spf-to-valimail-but-it-s-not-reflecting-that-in-the-platform-why-is-that) [I added a service/IP to the Enabled Senders/Netblocks list and the emails are still failing. Why is that?SPF FAQs](https://support.valimail.com/en/articles/9242856-i-added-a-service-ip-to-the-enabled-senders-netblocks-list-and-the-emails-are-still-failing-why-is-that) [I noticed that some services we use are missing from your Enabled Senders list. Is it safe to point SPF to Valimail now?SPF FAQs](https://support.valimail.com/en/articles/9242861-i-noticed-that-some-services-we-use-are-missing-from-your-enabled-senders-list-is-it-safe-to-point-spf-to-valimail-now) [I have enabled that service in the SPF on my domain. Why do I see emails from it that are passing with DMARC Override?SPF FAQs](https://support.valimail.com/en/articles/9242869-i-have-enabled-that-service-in-the-spf-on-my-domain-why-do-i-see-emails-from-it-that-are-passing-with-dmarc-override) [In what instance would we add a Netblock to the list?SPF FAQs](https://support.valimail.com/en/articles/9242889-in-what-instance-would-we-add-a-netblock-to-the-list) [How can I tell if an email is passing SPF?SPF FAQs](https://support.valimail.com/en/articles/9242896-how-can-i-tell-if-an-email-is-passing-spf) [What should I do if I get an Email Bounceback Message or NDR that contains an SPF error?Troubleshooting NDR bounceback emails](https://support.valimail.com/en/articles/9242900-what-should-i-do-if-i-get-an-email-bounceback-message-or-ndr-that-contains-an-spf-error) [What happens if we stop pointing SPF to Valimail?SPF FAQs](https://support.valimail.com/en/articles/9242923-what-happens-if-we-stop-pointing-spf-to-valimail) --- # How to change policy on a specific subdomain | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9242930-how-to-change-policy-on-a-specific-subdomain#main-content) Table of contents [](https://support.valimail.com/en/articles/9242930-how-to-change-policy-on-a-specific-subdomain#h_67d9a13a91) [](https://support.valimail.com/en/articles/9242930-how-to-change-policy-on-a-specific-subdomain#h_8568c74ee9) [All Collections](https://support.valimail.com/en/) [FAQ](https://support.valimail.com/en/collections/3959036-faq) [DMARC](https://support.valimail.com/en/collections/3959039-dmarc) How to change policy on a specific subdomain How to change policy on a specific subdomain ============================================ Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/9242930-how-to-change-policy-on-a-specific-subdomain#h_67d9a13a91) [](https://support.valimail.com/en/articles/9242930-how-to-change-policy-on-a-specific-subdomain#h_8568c74ee9) **Do subdomains have a default policy?** ---------------------------------------- Subdomains have the default policy "None". If a subdomain's main domain has a Valimail enforced policy, the default policy of all subdomains is the policy of the main domain. This can be changed from the "Advanced Options" menu in the Policy pop-up: [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1031534475/7c3c19c7439d759fff8510f2/NM3G7iLucjrBAOaOvVAm2YlmJnQnFy2aOQ.png?expires=1755792000&signature=d5de6350ca35f6f50fc932089f6a8dcb44f5cca8cbd1df066a77c03dd4f59013&req=dSAkF8x9mYVYXPMW1HO4zZvtb9SGqRkaYSEd4Cq8QJukYXcAgRSw%2BvBP5RzE%0AsXF3qNZhK7wcp1vi3Gk%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1031534475/7c3c19c7439d759fff8510f2/NM3G7iLucjrBAOaOvVAm2YlmJnQnFy2aOQ.png?expires=1755792000&signature=d5de6350ca35f6f50fc932089f6a8dcb44f5cca8cbd1df066a77c03dd4f59013&req=dSAkF8x9mYVYXPMW1HO4zZvtb9SGqRkaYSEd4Cq8QJukYXcAgRSw%2BvBP5RzE%0AsXF3qNZhK7wcp1vi3Gk%3D%0A) There you will see the Subdomain policy setting: [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1031534482/c271baa6b6629fff462f0642/FngpHKDF-EFBPz2fi1_zIw2brt20-7kBcA.png?expires=1755792000&signature=d9db935f957c60c20acbceb5f31e9649558c663368936cbd8f8c09d75f946832&req=dSAkF8x9mYVXW%2FMW1HO4zbpCuEDaqKXPVZO4GnZ6Ew0SVJWkiUM9wnm6jTwb%0AhEKSUWuNHufAVNajDwk%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1031534482/c271baa6b6629fff462f0642/FngpHKDF-EFBPz2fi1_zIw2brt20-7kBcA.png?expires=1755792000&signature=d9db935f957c60c20acbceb5f31e9649558c663368936cbd8f8c09d75f946832&req=dSAkF8x9mYVXW%2FMW1HO4zbpCuEDaqKXPVZO4GnZ6Ew0SVJWkiUM9wnm6jTwb%0AhEKSUWuNHufAVNajDwk%3D%0A) As a side note the policy percentage should not be switched from 100% in order for the domain to be considered at Enforcement. **Changing the policy on individual subdomains** ------------------------------------------------ If you wish to change the policy on only specific subdomains, you will need to scroll to that subdomain in the configuration page and click on it. The change policy option will appear on the newly opened subdomain configuration page. This will only work if the specific subdomain points DMARC to us. [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1031534485/281d224176aac16c29458bde/Zt129BYYSZmDQj_a3ZEHb6MJZht66l42zw.png?expires=1755792000&signature=80d053b20b1732f53ef2524477a101f19c60200ee052aea1193e7686a4c2fd3f&req=dSAkF8x9mYVXXPMW1HO4zUZ%2Bu5FLFF21%2BUJC9T1jAOX91naRayLDZuREmFG4%0AAbCkPY8ofe%2FdH5WQe0Q%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1031534485/281d224176aac16c29458bde/Zt129BYYSZmDQj_a3ZEHb6MJZht66l42zw.png?expires=1755792000&signature=80d053b20b1732f53ef2524477a101f19c60200ee052aea1193e7686a4c2fd3f&req=dSAkF8x9mYVXXPMW1HO4zUZ%2Bu5FLFF21%2BUJC9T1jAOX91naRayLDZuREmFG4%0AAbCkPY8ofe%2FdH5WQe0Q%3D%0A) ​**NOTE**: This option is only available for customers with the Enforce Premium package or higher. * * * Related Articles [How do I manage the DMARC record in Valimail?](https://support.valimail.com/en/articles/8466300-how-do-i-manage-the-dmarc-record-in-valimail) [How to add a Subdomain to Enforce Account](https://support.valimail.com/en/articles/8466303-how-to-add-a-subdomain-to-enforce-account) [Redesigned Configuration Page](https://support.valimail.com/en/articles/8466366-redesigned-configuration-page) [How to manage subdomains in Enforce](https://support.valimail.com/en/articles/8466376-how-to-manage-subdomains-in-enforce) Did this answer your question? 😞😐😃 --- # Pointing a DMARC Record to Valimail | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466367-pointing-a-dmarc-record-to-valimail#main-content) Table of contents [](https://support.valimail.com/en/articles/8466367-pointing-a-dmarc-record-to-valimail#h_3ff0aa7be3) [](https://support.valimail.com/en/articles/8466367-pointing-a-dmarc-record-to-valimail#h_60371e2b41) [](https://support.valimail.com/en/articles/8466367-pointing-a-dmarc-record-to-valimail#h_6230ea76c3) [](https://support.valimail.com/en/articles/8466367-pointing-a-dmarc-record-to-valimail#h_f9342fb9d2) [](https://support.valimail.com/en/articles/8466367-pointing-a-dmarc-record-to-valimail#h_9804cd571e) [All Collections](https://support.valimail.com/en/) [FAQ](https://support.valimail.com/en/collections/3959036-faq) [DMARC](https://support.valimail.com/en/collections/3959039-dmarc) Pointing a DMARC Record to Valimail Pointing a DMARC Record to Valimail =================================== Updated over 11 months ago Table of contents [](https://support.valimail.com/en/articles/8466367-pointing-a-dmarc-record-to-valimail#h_3ff0aa7be3) [](https://support.valimail.com/en/articles/8466367-pointing-a-dmarc-record-to-valimail#h_60371e2b41) [](https://support.valimail.com/en/articles/8466367-pointing-a-dmarc-record-to-valimail#h_6230ea76c3) [](https://support.valimail.com/en/articles/8466367-pointing-a-dmarc-record-to-valimail#h_f9342fb9d2) [](https://support.valimail.com/en/articles/8466367-pointing-a-dmarc-record-to-valimail#h_9804cd571e) _This article describes how to point DMARC to Valimail via NS, CNAME and TXT record._ This article mainly applies to Valimail Enforce and Align customers. Customers that use the free Valimail Monitor tool can click below to begin the process of pointing DMARC to Valimail. [Getting Started with Monitor](https://support.valimail.com/en/articles/8466256-getting-started-with-valimail-monitor) **Pointing DMARC to Valimail for Enforce/Align customers** ---------------------------------------------------------- You will need to add a DMARC NameServer (NS) record to your DNS zone to manage a domain’s DMARC policy within the Valimail system. To enable DMARC for a domain, please add the following NS record for the “\_dmarc” domain to your DNS: Record Name: **\_dmarc.yourdomain.com.** Record Type: **NS** Record Value: **ns.vali.email.** We recommend a TTL of 300 seconds, although using a longer TTL (up to 3600 seconds) should be fine if you'd like to reduce the load on your DNS server. Please note that because of existing DNS TTLs it may take some time for Valimail to detect that you've updated your DNS with the correct settings. **DNS Host does not support custom NS records** ----------------------------------------------- In this case, you will need to point your DMARC record to Valimail, by adding the following CNAME record for the “\_dmarc” subdomain to your DNS: Record Name: \_dmarc.yourdomain.com. Record Type: CNAME Record Value: yourdomain.com.\_dmarca.vali.email. When using this method, only the DMARC record and not the reporting domains are managed by Valimail. For more information about setting up external reporting domains when using a CNAME \_dmarc record, [click here](https://dmarc.org/2015/08/receiving-dmarc-reports-outside-your-domain/) . **Best Practice** Delete the “\_dmarc” TXT record from your DNS zones after you’ve added the NS record (or CNAME record). We have noticed possible conflicts between the two records when the DNS Provider is Azure DNS or Cloudflare. As a best practice, make sure the only DMARC record from DNS is the NS record pointing to Valimail. **Pointing DMARC to Valimail for Monitor customers** ---------------------------------------------------- **Update your \_dmarc TXT record** This allows Valimail to receive your DMARC aggregate reports. **If you already have a \_dmarc TXT record:** add **mailto:[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#71151c1003122e1016163107101d185f141c10181d) ** to the "rua" parameter. Your TXT record should look as follows: "v=DMARC1; p=none; rua=mailto:[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection) ;" **If you don't have a \_dmarc TXT record:** create the following TXT record in DNS: | | | | --- | --- | | **Type** | TXT | | **Host/Name** | \_dmarc. | | **Value** | "v=DMARC1; p=none; rua=mailto:[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection)
;" | #### Example: If your domain name is vmcs1.com, the host/name value to create for the TXT record would be \_dmarc.vmcs1.com ⚠️ Note: -------- * If a \_dmarc TXT record already exists, be sure to only add **[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#acc8c1cddecff3cdcbcbecdacdc0c582c9c1cdc5c0) ** to the "rua" parameter; do not modify any other parameters in the record unless you're sure of what you're doing, you may impact email deliverability for your organization. * No change to your email flow will occur. Valimail will see no PII. ⚠️ Note: -------- * _We do not recommend pointing your DMARC record via NS to Valimail. For our Monitor users pointing via TXT will suffice._ _Monitor users cannot manage the DMARC record in the Monitor platform, therefore we advise all Monitor customers to only point DMARC via TXT._ * * * Related Articles [Getting Started with Valimail Monitor](https://support.valimail.com/en/articles/8466256-getting-started-with-valimail-monitor) [Getting Started with Valimail DMARC Monitor for FireEye](https://support.valimail.com/en/articles/8466261-getting-started-with-valimail-dmarc-monitor-for-fireeye) [How do I manage the DMARC record in Valimail?](https://support.valimail.com/en/articles/8466300-how-do-i-manage-the-dmarc-record-in-valimail) [DMARC FAQs](https://support.valimail.com/en/articles/8466457-dmarc-faqs) [Setup your DNS records to use Valimail](https://support.valimail.com/en/articles/9142775-setup-your-dns-records-to-use-valimail) Did this answer your question? 😞😐😃 --- # What are Custom Directives? | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466313-what-are-custom-directives#main-content) Table of contents [](https://support.valimail.com/en/articles/8466313-what-are-custom-directives#h_1911b9fb92) [All Collections](https://support.valimail.com/en/) [FAQ](https://support.valimail.com/en/collections/3959036-faq) [SPF](https://support.valimail.com/en/collections/3959037-spf) What are Custom Directives? What are Custom Directives? =========================== Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8466313-what-are-custom-directives#h_1911b9fb92) Introduction to Valimail's Instant SPF Solution What are Custom Directives? --------------------------- The Sender Policy Framework (SPF) is an email authentication protocol used to detect and prevent email spoofing by allowing domain owners to specify which mail servers are authorized to send emails on their behalf. An SPF record consists of directives, mechanisms, and qualifiers that assist email receivers in verifying if incoming mail from a domain comes from a legitimate host authorized by the domain's administrator. In Valimail Enforce we manage this email authentication protocol using our Instant SPF technology, which is built on a part of the SPF standard called macros. Valimail's patented instant SPF response returns only the specific and targeted response needed for a given email-sending service that has been enabled by the customer to send on their behalf. Our catalog contains thousands of sending services, with more being added every day. * * * Related Articles [Enforce Self-Onboarding Guide](https://support.valimail.com/en/articles/8466339-enforce-self-onboarding-guide) [How to add a new sender to your domain's SPF configuration](https://support.valimail.com/en/articles/8466363-how-to-add-a-new-sender-to-your-domain-s-spf-configuration) [What is SPF?](https://support.valimail.com/en/articles/8466460-what-is-spf) [Braze](https://support.valimail.com/en/articles/8471024-braze) [Why Valimail Uses an SPF Soft Fail and Not a Hard Fail](https://support.valimail.com/en/articles/9146530-why-valimail-uses-an-spf-soft-fail-and-not-a-hard-fail) Did this answer your question? 😞😐😃 --- # How does the Valimail SPF Macro actually work? | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9141676-how-does-the-valimail-spf-macro-actually-work#main-content) [All Collections](https://support.valimail.com/en/) [FAQ](https://support.valimail.com/en/collections/3959036-faq) [SPF](https://support.valimail.com/en/collections/3959037-spf) How does the Valimail SPF Macro actually work? How does the Valimail SPF Macro actually work? ============================================== How does Valimail’s Instant SPF® solution work? Updated over a year ago Pointing SPF to Valimail will basically allows you to leverage our patented instant SPF technology. That is why performing this step is a very important part or the onboarding process. Through our patented instant SPF technology, we leveraging Macros from the SPF specs using the brackets below, so that when a query is done by the receiver's gateway, the SPF Macro will fill in the blanks of what's needed for any receiver that's out there so that whatever you say you use, will automatically be aligned for SPF once we add it to this list. That is we need to make sure that the Enabled Senders list only represents what you officially use. The Macros that Valimail uses are as follows: ${i} - _The IP address of the server that sent the email_ ${h} - _The EHLO/PTR name of the server that sent the email_ ${d} - _The Mail From domain_ Therefore, when an email receiver will see this, it will recognize it's an SPF Macro and it will see the correct values for the respective queried item. In doing so, our response will be just for that sending service/specific IP. So if an email comes from M365 for example, we do not respond with your whole SPF record containing all your services, like a regular DNS host does for example - we will only respond with the specific SPF include for M365. This is the instant and targeted response that the SPF Macro brings to the table and what sets it miles apart from the way DNS hosts are responding to these queries. This action described above, allows the SPF Macro to act as an umbrella, underneath you can have as many services and IP as you want, without ever having to worry about the 10 SPF lookup limit anymore. * * * Related Articles [Pointing an SPF Record to Valimail](https://support.valimail.com/en/articles/8466368-pointing-an-spf-record-to-valimail) [Valimail SPF Records](https://support.valimail.com/en/articles/8466461-valimail-spf-records) [Setup your DNS records to use Valimail](https://support.valimail.com/en/articles/9142775-setup-your-dns-records-to-use-valimail) [If I point SPF to Valimail, will that cause mail delivery problems?](https://support.valimail.com/en/articles/9242835-if-i-point-spf-to-valimail-will-that-cause-mail-delivery-problems) [What happens if we stop pointing SPF to Valimail?](https://support.valimail.com/en/articles/9242923-what-happens-if-we-stop-pointing-spf-to-valimail) Did this answer your question? 😞😐😃 --- # Why Valimail Uses an SPF Soft Fail and Not a Hard Fail | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9146530-why-valimail-uses-an-spf-soft-fail-and-not-a-hard-fail#main-content) [All Collections](https://support.valimail.com/en/) [FAQ](https://support.valimail.com/en/collections/3959036-faq) [SPF](https://support.valimail.com/en/collections/3959037-spf) Why Valimail Uses an SPF Soft Fail and Not a Hard Fail Why Valimail Uses an SPF Soft Fail and Not a Hard Fail ====================================================== SPF softfails and hardfails and why they matter. Updated over a year ago [Sender Policy Framework](https://datatracker.ietf.org/doc/html/rfc7208) , or SPF, is the oldest of the common email authentication protocols, a group that also includes DKIM and DMARC. A domain’s SPF record as published in the DNS lists the servers and networks authorized to send mail messages using that domain as the Return-Path, or “bounce” domain. However, SPF is not a binary decision where every message generates either a pass or fail verdict; there are nuances to the failure mode in SPF, and how a domain constructs its SPF record can have quite an impact on how failures are handled. **The “all” Mechanism** Every SPF record includes the “all” mechanism, which serves as a default match for anything not listed in the SPF record. The “all” mechanism is expressed with one of the following qualifiers, each of which causes the evaluation result shown: * "+" pass * "-" fail * "~" softfail * "?" neutral For example, a domain that includes “+all” in its SPF record will always receive an SPF result of pass for every message, regardless of whether or not it was actually sent by or on behalf of the domain. **The Difference Between “fail” and “softfail”** According to [RFC 7208](https://datatracker.ietf.org/doc/html/rfc7208) , the SPF specification, a “fail” result (often called a “hard fail”) means that the domain is explicitly saying that the host is not authorized to send mail using this domain, while a “softfail” is a weaker statement saying only that the host is probably not authorized. The two can be treated differently by receiving domains, especially older mail systems; a “hardfail” result sometimes means immediate rejection of the message, while a “softfail” rarely causes a bounce by itself (although it can contribute to a decision to deliver the message to a spam folder or reject it outright). **SPF and DMARC** DMARC is an authentication technology that relies on both SPF and DKIM, requiring only that one of the two evaluations generate a passing result (along with domain alignment) in order for the DMARC validation check to pass. DMARC makes no distinction between an SPF softfail and an SPF hardfail; both are SPF failures when used in a DMARC evaluation. However, in order for DMARC to be properly evaluated, both SPF and DKIM must be checked for the message at hand, something that is impossible to do if the message is rejected by the receiver due to an SPF hardfail. M3AAWG, an email anti-abuse organization of which Valimail is a proud member, recommends in its [Email Authentication Best Practices](https://www.m3aawg.org/sites/default/files/m3aawg-email-authentication-recommended-best-practices-09-2020.pdf) document that when a receiving domain is doing DMARC validation, a DMARC pass should override any SPF “fail” except in the specific case where a domain’s SPF record indicates that it sends no mail (“v=spf1 -all”). The recommendation means that no message should be rejected due solely to SPF hardfail, but unfortunately, not all domains follow this best practice. This means that use of the “-all” mechanism puts a domain’s legitimate mail at higher risk of rejection than does “~all”, and so Valimail recommends that all of its customers use “~all” in their SPF records in order to ensure that each valid message is given the full opportunity to receive a DMARC pass verdict. * * * Related Articles [Valimail DNS Downtime](https://support.valimail.com/en/articles/8466435-valimail-dns-downtime) [Valimail SPF Records](https://support.valimail.com/en/articles/8466461-valimail-spf-records) [I have enabled that service in the SPF on my domain. Why do I see emails from it that are passing with DMARC Override?](https://support.valimail.com/en/articles/9242869-i-have-enabled-that-service-in-the-spf-on-my-domain-why-do-i-see-emails-from-it-that-are-passing-with-dmarc-override) [What happens if we stop pointing SPF to Valimail?](https://support.valimail.com/en/articles/9242923-what-happens-if-we-stop-pointing-spf-to-valimail) [How to use the Valimail Align Authentication Report](https://support.valimail.com/en/articles/9318651-how-to-use-the-valimail-align-authentication-report) Did this answer your question? 😞😐😃 --- # If I point SPF to Valimail, will that cause mail delivery problems? | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9242835-if-i-point-spf-to-valimail-will-that-cause-mail-delivery-problems#main-content) [All Collections](https://support.valimail.com/en/) [FAQ](https://support.valimail.com/en/collections/3959036-faq) [SPF](https://support.valimail.com/en/collections/3959037-spf) If I point SPF to Valimail, will that cause mail delivery problems? If I point SPF to Valimail, will that cause mail delivery problems? =================================================================== SPF FAQs Updated over a year ago Pointing SPF to Valimail is perfectly safe and it will not cause any deliverability issues if your domain is at DMARC policy p=None. Pointing SPF to Valimail will not change the contents of the SPF record on the domain you perform the pointing for, this action just means 2 simple things: * You will be transferring management of the SPF from your DNS to the Valimail platform. * It will allow you to use Valimail's patented SPF Macro technology with the help of which you can have as many approved and configured services as you want for your DNS, without having to ever worry about the 10 SPK lookup limit anymore. * * * Related Articles [Pointing an SPF Record to Valimail](https://support.valimail.com/en/articles/8466368-pointing-an-spf-record-to-valimail) [Valimail SPF Records](https://support.valimail.com/en/articles/8466461-valimail-spf-records) [How does the Valimail SPF Macro actually work?](https://support.valimail.com/en/articles/9141676-how-does-the-valimail-spf-macro-actually-work) [I noticed that some services we use are missing from your Enabled Senders list. Is it safe to point SPF to Valimail now?](https://support.valimail.com/en/articles/9242861-i-noticed-that-some-services-we-use-are-missing-from-your-enabled-senders-list-is-it-safe-to-point-spf-to-valimail-now) [What happens if we stop pointing SPF to Valimail?](https://support.valimail.com/en/articles/9242923-what-happens-if-we-stop-pointing-spf-to-valimail) Did this answer your question? 😞😐😃 --- # I pointed SPF to Valimail, but it's not reflecting that in the platform. Why is that? | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9242847-i-pointed-spf-to-valimail-but-it-s-not-reflecting-that-in-the-platform-why-is-that#main-content) [All Collections](https://support.valimail.com/en/) [FAQ](https://support.valimail.com/en/collections/3959036-faq) [SPF](https://support.valimail.com/en/collections/3959037-spf) I pointed SPF to Valimail, but it's not reflecting that in the platform. Why is that? I pointed SPF to Valimail, but it's not reflecting that in the platform. Why is that? ===================================================================================== SPF FAQs Updated over a year ago Sometimes after you point SPF to Valimail you might see in the Configuration page that this is not reflected there. This can happen due to multiple things: **1.** If you set the TTL higher than what is recommended in the instructions (300 seconds), this DNS change will take a bit longer until it finishes propagating through the internet. This change does reflect when you dig your domain for the SPF record, as shown here: [https://toolbox.googleapps.com/apps/dig/](https://toolbox.googleapps.com/apps/dig/) **2.** It looks like the SPF pointer record was added before the previous v=spf1 record in your DNS was removed. In order to properly point SPF to Valimail, you will first need remove from your DNS any TXT record containing v=spf1. After that is done, then create a TXT record named for your domain and add this value: **v=spf1 include:%{i}.\_ip.%{h}.\_ehlo.%{d}.\_spf.vali.email ~all** **3.** It looks like the SPF pointer record was improperly published/added. Please modify the SPF TXT record in your DNS and make it contains only this value: **v=spf1 include:%{i}.\_ip.%{h}.\_ehlo.%{d}.\_spf.vali.email ~all** **4.** It looks like you have another 1 or more includes added before the Macro include formula in your SPF pointer record. Please modify the SPF TXT record in your DNS and make it contains only this value: **v=spf1 include:%{i}.\_ip.%{h}.\_ehlo.%{d}.\_spf.vali.email ~all** ​ * * * Related Articles [Pointing an SPF Record to Valimail](https://support.valimail.com/en/articles/8466368-pointing-an-spf-record-to-valimail) [One-time DNS Configuration for Amazon Route 53](https://support.valimail.com/en/articles/8466441-one-time-dns-configuration-for-amazon-route-53) [Valimail SPF Records](https://support.valimail.com/en/articles/8466461-valimail-spf-records) [Setup your DNS records to use Valimail](https://support.valimail.com/en/articles/9142775-setup-your-dns-records-to-use-valimail) [What happens if we stop pointing SPF to Valimail?](https://support.valimail.com/en/articles/9242923-what-happens-if-we-stop-pointing-spf-to-valimail) Did this answer your question? 😞😐😃 --- # I added a service/IP to the Enabled Senders/Netblocks list and the emails are still failing. Why is that? | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9242856-i-added-a-service-ip-to-the-enabled-senders-netblocks-list-and-the-emails-are-still-failing-why-is-that#main-content) [All Collections](https://support.valimail.com/en/) [FAQ](https://support.valimail.com/en/collections/3959036-faq) [SPF](https://support.valimail.com/en/collections/3959037-spf) I added a service/IP to the Enabled Senders/Netblocks list and the emails are still failing. Why is that? I added a service/IP to the Enabled Senders/Netblocks list and the emails are still failing. Why is that? ========================================================================================================= SPF FAQs Updated over a year ago Adding a sending service or IP to your SPF in the platform, will not guarantee that email will pass DMARC with SPF for your domain. That only takes care of half the problem, which is you whitelisting that service/IP for your domain. However, if those emails are not sent in SPF alignment for your domain, they will not pass DMARC. Once you have added the respective service/IP on your domain's configuration in the platform, you will need to contact your service administrator (person/team in your organization that has set up that service to send emails on behalf of this domain) and let them know they will need to turn on SPF alignment in their admin console for your domain. That will enable those emails to be sent in SPF alignment for your domain and thus, pass DMARC with SPF. If you added the sending service in your Enabled Senders list and the emails are still failing DMARC even though the emails are sent in SPF alignment for your domain, please contact the Valimail Support Team, so we can check and make sure the response for that sending service is up to date. * * * Related Articles [Using the Authentication Report](https://support.valimail.com/en/articles/8466383-using-the-authentication-report) [Source IP feature](https://support.valimail.com/en/articles/9143162-source-ip-feature) [Why Valimail Uses an SPF Soft Fail and Not a Hard Fail](https://support.valimail.com/en/articles/9146530-why-valimail-uses-an-spf-soft-fail-and-not-a-hard-fail) [I noticed that some services we use are missing from your Enabled Senders list. Is it safe to point SPF to Valimail now?](https://support.valimail.com/en/articles/9242861-i-noticed-that-some-services-we-use-are-missing-from-your-enabled-senders-list-is-it-safe-to-point-spf-to-valimail-now) [How can I tell if an email is passing SPF?](https://support.valimail.com/en/articles/9242896-how-can-i-tell-if-an-email-is-passing-spf) Did this answer your question? 😞😐😃 --- # I noticed that some services we use are missing from your Enabled Senders list. Is it safe to point SPF to Valimail now? | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9242861-i-noticed-that-some-services-we-use-are-missing-from-your-enabled-senders-list-is-it-safe-to-point-spf-to-valimail-now#main-content) [All Collections](https://support.valimail.com/en/) [FAQ](https://support.valimail.com/en/collections/3959036-faq) [SPF](https://support.valimail.com/en/collections/3959037-spf) I noticed that some services we use are missing from your Enabled Senders list. Is it safe to point SPF to Valimail now? I noticed that some services we use are missing from your Enabled Senders list. Is it safe to point SPF to Valimail now? ======================================================================================================================== SPF FAQs Updated over a year ago We typically do not do a direct mirror of the SPF record, except for the cases in which the domain that is about to point SPF to Valimail is already at DMARC Enforcement. Our SPF approach is a service based approach, which translates into a targeted and instant SPF response. The reasons for that are multiple: **1.** There are many smaller services that might be using bigger ones under the hood for SPF configuration. **2.** You could have deprecated services and IPs in your current SPF record and the Enabled Senders list must only represent the services/IPs you are currently using. **3.** Sometimes vendors can give out incorrect info and you do not want to mirror something that is not directly approved by you. With that said, you can confidently point SPF to Valimail, as any configuration work like adding new services and/or Netblocks can be performed after that as well. This will not cause any email deliverability problems for you, because you are not enforcing DMARC at present time - your DMARC record being p=None. * * * Related Articles [Pointing an SPF Record to Valimail](https://support.valimail.com/en/articles/8466368-pointing-an-spf-record-to-valimail) [If I point SPF to Valimail, will that cause mail delivery problems?](https://support.valimail.com/en/articles/9242835-if-i-point-spf-to-valimail-will-that-cause-mail-delivery-problems) [I added a service/IP to the Enabled Senders/Netblocks list and the emails are still failing. Why is that?](https://support.valimail.com/en/articles/9242856-i-added-a-service-ip-to-the-enabled-senders-netblocks-list-and-the-emails-are-still-failing-why-is-that) [What happens if we stop pointing SPF to Valimail?](https://support.valimail.com/en/articles/9242923-what-happens-if-we-stop-pointing-spf-to-valimail) [Video Guide: How to Point the DMARC, SPF, and DKIM Records to Valimail](https://support.valimail.com/en/articles/9336435-video-guide-how-to-point-the-dmarc-spf-and-dkim-records-to-valimail) Did this answer your question? 😞😐😃 --- # In what instance would we add a Netblock to the list? | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9242889-in-what-instance-would-we-add-a-netblock-to-the-list#main-content) [All Collections](https://support.valimail.com/en/) [FAQ](https://support.valimail.com/en/collections/3959036-faq) [SPF](https://support.valimail.com/en/collections/3959037-spf) In what instance would we add a Netblock to the list? In what instance would we add a Netblock to the list? ===================================================== SPF FAQs Updated over a year ago Normally, there are 2 scenarios when you need to add an IP in the Netblocks section on your domain: **1\.** If you have an internal IP that is sending emails on behalf of your domain, you will need to add it in your Netblocks and make sure the emails sent by that IP, are being sent in SPF alignment for your domain. **2.** If you are using just 2 IPs from a certain service for example, it is advisable that you only add those 2 specific IPs in the Netblocks section, instead of adding the entire service in your Enabled Senders list - the reason being that you do not want to add extra IPs from that service that should not be authorized. * * * Related Articles [How to add a new sender to your domain's SPF configuration](https://support.valimail.com/en/articles/8466363-how-to-add-a-new-sender-to-your-domain-s-spf-configuration) [I added a service/IP to the Enabled Senders/Netblocks list and the emails are still failing. Why is that?](https://support.valimail.com/en/articles/9242856-i-added-a-service-ip-to-the-enabled-senders-netblocks-list-and-the-emails-are-still-failing-why-is-that) [I noticed that some services we use are missing from your Enabled Senders list. Is it safe to point SPF to Valimail now?](https://support.valimail.com/en/articles/9242861-i-noticed-that-some-services-we-use-are-missing-from-your-enabled-senders-list-is-it-safe-to-point-spf-to-valimail-now) [How can I tell if an email is passing SPF?](https://support.valimail.com/en/articles/9242896-how-can-i-tell-if-an-email-is-passing-spf) [What happens if we stop pointing SPF to Valimail?](https://support.valimail.com/en/articles/9242923-what-happens-if-we-stop-pointing-spf-to-valimail) Did this answer your question? 😞😐😃 --- # I have enabled that service in the SPF on my domain. Why do I see emails from it that are passing with DMARC Override? | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9242869-i-have-enabled-that-service-in-the-spf-on-my-domain-why-do-i-see-emails-from-it-that-are-passing-with-dmarc-override#main-content) [All Collections](https://support.valimail.com/en/) [FAQ](https://support.valimail.com/en/collections/3959036-faq) [SPF](https://support.valimail.com/en/collections/3959037-spf) I have enabled that service in the SPF on my domain. Why do I see emails from it that are passing with DMARC Override? I have enabled that service in the SPF on my domain. Why do I see emails from it that are passing with DMARC Override? ====================================================================================================================== SPF FAQs Updated over a year ago When an email has the Override policy applied to it, that email is not considering as passing DMARC, unless it passes with either SPF or DKIM. The Override policy is applied by the receiver, which chooses to disregard your DMARC policy when it comes to that email and just allow the email to be delivered, even though it might not be authenticated properly. When utilizing DMARC reporting, policy overrides might be a situation your company encounters, especially if your emails are being delivered to a large and wide variety of customers. Essentially, a DMARC policy override occurs when an email recipient decides to override the policy that you have specified in your DMARC record. Typically, when a receiver's email gateway choses to receive an email and apply a DMARC Override policy regardless of what the sender's DMARC policy is, it generally does so because it trusts the source of that email. For example, a policy override could happen when you have a DMARC policy of reject (p=reject) and your outbound email goes through a mailing list, which breaks both SPF and DKIM. In this instance, DMARC will fail; however, the receiver may decide to override your policy and accept the email because they know and trust the source. In conclusion, a DMARC Override policy does not necessarily mean that email is DMARC authenticated - it just means that the receiver chooses to ignore that. You still need to check in the email header and make sure the email is passing SPF and/or DKIM. * * * Related Articles [DMARC Enforcement advanced options](https://support.valimail.com/en/articles/8466456-dmarc-enforcement-advanced-options) [What is DMARC Override?](https://support.valimail.com/en/articles/8466458-what-is-dmarc-override) [Why am I seeing emails with the disposition P=None when my domain is enforcing DMARC?](https://support.valimail.com/en/articles/9143136-why-am-i-seeing-emails-with-the-disposition-p-none-when-my-domain-is-enforcing-dmarc) [Why Valimail Uses an SPF Soft Fail and Not a Hard Fail](https://support.valimail.com/en/articles/9146530-why-valimail-uses-an-spf-soft-fail-and-not-a-hard-fail) [How can I tell if an email is passing SPF?](https://support.valimail.com/en/articles/9242896-how-can-i-tell-if-an-email-is-passing-spf) Did this answer your question? 😞😐😃 --- # DKIM | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/3959038-dkim#main-content) [All Collections](https://support.valimail.com/en/) [FAQ](https://support.valimail.com/en/collections/3959036-faq) DKIM DKIM ==== 1 article [Pointing DKIM to ValimailThis article describes how to point DKIM to Valimail.](https://support.valimail.com/en/articles/8466369-pointing-dkim-to-valimail) --- # Secure Email Gateways (SEG) | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/6449835-secure-email-gateways-seg#main-content) [All Collections](https://support.valimail.com/en/) [FAQ](https://support.valimail.com/en/collections/3959036-faq) [Email Service Providers FAQ](https://support.valimail.com/en/collections/6449831-email-service-providers-faq) Secure Email Gateways (SEG) Secure Email Gateways (SEG) =========================== 2 articles [Implementing Proofpoint Inbound DMARC PolicyProofpoint Inbound DMARC Policy and how to implement it](https://support.valimail.com/en/articles/8466479-implementing-proofpoint-inbound-dmarc-policy) [Configuring Cloudflare Email RoutingHow to configure Cloudflare Email Routing for DMARC authentication in Valimail Enforce](https://support.valimail.com/en/articles/8466480-configuring-cloudflare-email-routing) --- # How can I tell if an email is passing SPF? | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9242896-how-can-i-tell-if-an-email-is-passing-spf#main-content) [All Collections](https://support.valimail.com/en/) [FAQ](https://support.valimail.com/en/collections/3959036-faq) [SPF](https://support.valimail.com/en/collections/3959037-spf) How can I tell if an email is passing SPF? How can I tell if an email is passing SPF? ========================================== SPF FAQs Updated over a year ago The best and simplest way to see if an email is passing SPF for your domain is to check a certain detail in the full email header. You will need to look in the full email header to where the Authentication Results section is and to check if the visible **header.from** is aligned with the **smtp.mailfrom** (**return path/envelope from**). In your case, they both need to be your domain (the domain the email in sent on behalf of). If those 2 are aligned, it means that email is SPF aligned and it will pass DMARC with SPF. Example: **1\.** If an email is sent with a From address of sales@**example.com** and the Return Path is mail.**example.com**. In this case, the email is considered to be SPF aligned. **2\.** If an email is sent with a From address of sales@**example.com** and the Return Path is mail.**acme.com**. In this case, the email is not SPF aligned. * * * Related Articles [DMARC Alignment](https://support.valimail.com/en/articles/8466451-dmarc-alignment) [DKIM and SPF alignment: what it is, why it matters and how to fix it](https://support.valimail.com/en/articles/8466453-dkim-and-spf-alignment-what-it-is-why-it-matters-and-how-to-fix-it) [DMARC Enforcement advanced options](https://support.valimail.com/en/articles/8466456-dmarc-enforcement-advanced-options) [Why Valimail Uses an SPF Soft Fail and Not a Hard Fail](https://support.valimail.com/en/articles/9146530-why-valimail-uses-an-spf-soft-fail-and-not-a-hard-fail) [I added a service/IP to the Enabled Senders/Netblocks list and the emails are still failing. Why is that?](https://support.valimail.com/en/articles/9242856-i-added-a-service-ip-to-the-enabled-senders-netblocks-list-and-the-emails-are-still-failing-why-is-that) Did this answer your question? 😞😐😃 --- # What should I do if I get an Email Bounceback Message or NDR that contains an SPF error? | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9242900-what-should-i-do-if-i-get-an-email-bounceback-message-or-ndr-that-contains-an-spf-error#main-content) Table of contents [](https://support.valimail.com/en/articles/9242900-what-should-i-do-if-i-get-an-email-bounceback-message-or-ndr-that-contains-an-spf-error#h_10b1a38dd3) [](https://support.valimail.com/en/articles/9242900-what-should-i-do-if-i-get-an-email-bounceback-message-or-ndr-that-contains-an-spf-error#h_79914cdbe8) [](https://support.valimail.com/en/articles/9242900-what-should-i-do-if-i-get-an-email-bounceback-message-or-ndr-that-contains-an-spf-error#h_03dd8c1982) [](https://support.valimail.com/en/articles/9242900-what-should-i-do-if-i-get-an-email-bounceback-message-or-ndr-that-contains-an-spf-error#h_dcdd902c3b) [All Collections](https://support.valimail.com/en/) [FAQ](https://support.valimail.com/en/collections/3959036-faq) [SPF](https://support.valimail.com/en/collections/3959037-spf) What should I do if I get an Email Bounceback Message or NDR that contains an SPF error? What should I do if I get an Email Bounceback Message or NDR that contains an SPF error? ======================================================================================== Troubleshooting NDR bounceback emails Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/9242900-what-should-i-do-if-i-get-an-email-bounceback-message-or-ndr-that-contains-an-spf-error#h_10b1a38dd3) [](https://support.valimail.com/en/articles/9242900-what-should-i-do-if-i-get-an-email-bounceback-message-or-ndr-that-contains-an-spf-error#h_79914cdbe8) [](https://support.valimail.com/en/articles/9242900-what-should-i-do-if-i-get-an-email-bounceback-message-or-ndr-that-contains-an-spf-error#h_03dd8c1982) [](https://support.valimail.com/en/articles/9242900-what-should-i-do-if-i-get-an-email-bounceback-message-or-ndr-that-contains-an-spf-error#h_dcdd902c3b) Valimail Note ------------- On rare occasions, we get a ticket from a customer that has issues sending emails to a specific receiver. We have noticed a pattern for all these tickets and were able to discover the root cause for them. If you have this issue, please see the most likely scenario below and a temporary fix: Preconditions ------------- * Domain was recently moved to reject * The reported issue is coming from a sender with a good passing rate and with no visible issues in the GUI Reports * DKIM is also turned on for the affected sender * You get an email bounceback from a receiver or an NDR generated by your gateway that shows details about an SPF error and a DMARC fail similar to this: [![a screenshot of a computer screen](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1031528730/2499be8557ebdbfd1f7e3c61/S9FdG8ZErmHhfnkpRR-FzaiCw_rJnLCFqA.png?expires=1755792000&signature=17a208469f3d6e266b2254f2f8ba03f0e9f55c5ab5aceb0f50cf286135e0ee9c&req=dSAkF8x8lYZcWfMW1HO4zTESmf6rpZso1uF4NFZwZTLhR7%2F4gQ4R6acJ92SA%0AcstLPHp1YNTzOELp%2BBg%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1031528730/2499be8557ebdbfd1f7e3c61/S9FdG8ZErmHhfnkpRR-FzaiCw_rJnLCFqA.png?expires=1755792000&signature=17a208469f3d6e266b2254f2f8ba03f0e9f55c5ab5aceb0f50cf286135e0ee9c&req=dSAkF8x8lYZcWfMW1HO4zTESmf6rpZso1uF4NFZwZTLhR7%2F4gQ4R6acJ92SA%0AcstLPHp1YNTzOELp%2BBg%3D%0A) [![a screenshot of a email](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1031528754/1dea25f89b07747d810e1ff7/1jsF7hV8uPMxx5QNPf8E8xzTyxVY-CpWDg.png?expires=1755792000&signature=1c7e8f15812ee204a615fad48880e1f3170e24d9824d20431f383c0c7a5fa34c&req=dSAkF8x8lYZaXfMW1HO4zXDZgcipvc0SK2RtIx34FN0xrbP2dbO2xfIe0b54%0AfLkr2eYP%2FCAgGT4Ih2I%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1031528754/1dea25f89b07747d810e1ff7/1jsF7hV8uPMxx5QNPf8E8xzTyxVY-CpWDg.png?expires=1755792000&signature=1c7e8f15812ee204a615fad48880e1f3170e24d9824d20431f383c0c7a5fa34c&req=dSAkF8x8lYZaXfMW1HO4zXDZgcipvc0SK2RtIx34FN0xrbP2dbO2xfIe0b54%0AfLkr2eYP%2FCAgGT4Ih2I%3D%0A) The example above is an NDR (Non-Delivery Report) generated by Microsoft. The NDR will also contain the name of the server or gateway that rejected the message. Root Cause ---------- * The receiving gateway is not able to correctly parse SPF Macros. They either modify the ehlo name of the sending server prior to checking SPF or they straight reject the email when they see the SPF record is not readable by their gateway and it does not contain the expected include statement. * The receiver sends an SPF validation error or temperror back to the sender and they do not go further and check DKIM signing after the SFP error ​ Solutions --------- * Ideally, the receiver should upgrade/update their mail gateway to correctly translate SPF macros as these are part of the SPF standard and have been for a long time now. However, this might be a lengthy process and a temporary fix needs to be applied; * Workaround 1: The receiver whitelists the sending IPs/sending domain in order to accept your emails even if they believe they are failing DMARC authentication. This might be dangerous as it will also open up the receiver to spoofing attempts coming from your domain if not setup correctly; * Workaround 2: The sender (you) add the SPF include statement of the Sender to your SPF record after the Valimail Macro so that the receiving gateway is able to accept the emails based on that. Please note that this should only be temporary and that we do not recommend adding other include statements after the Macro. The Valimail SPF Macro alone should take care of all SPF authentication checks, however, this is an exception and should be treated accordingly. If your issue does not match the above, please contact Valimail Support and we will provide another solution to your problem. * * * Related Articles [Enforce Self-Onboarding Guide](https://support.valimail.com/en/articles/8466339-enforce-self-onboarding-guide) [Valimail SPF Records](https://support.valimail.com/en/articles/8466461-valimail-spf-records) [Why Valimail Uses an SPF Soft Fail and Not a Hard Fail](https://support.valimail.com/en/articles/9146530-why-valimail-uses-an-spf-soft-fail-and-not-a-hard-fail) [What happens if we stop pointing SPF to Valimail?](https://support.valimail.com/en/articles/9242923-what-happens-if-we-stop-pointing-spf-to-valimail) [Email Delivery Report](https://support.valimail.com/en/articles/9496725-email-delivery-report) Did this answer your question? 😞😐😃 --- # What happens if we stop pointing SPF to Valimail? | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9242923-what-happens-if-we-stop-pointing-spf-to-valimail#main-content) Table of contents [](https://support.valimail.com/en/articles/9242923-what-happens-if-we-stop-pointing-spf-to-valimail#h_2e93206975) [](https://support.valimail.com/en/articles/9242923-what-happens-if-we-stop-pointing-spf-to-valimail#h_5bc6a924c8) [](https://support.valimail.com/en/articles/9242923-what-happens-if-we-stop-pointing-spf-to-valimail#h_b8d418f17b) [All Collections](https://support.valimail.com/en/) [FAQ](https://support.valimail.com/en/collections/3959036-faq) [SPF](https://support.valimail.com/en/collections/3959037-spf) What happens if we stop pointing SPF to Valimail? What happens if we stop pointing SPF to Valimail? ================================================= SPF FAQs Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/9242923-what-happens-if-we-stop-pointing-spf-to-valimail#h_2e93206975) [](https://support.valimail.com/en/articles/9242923-what-happens-if-we-stop-pointing-spf-to-valimail#h_5bc6a924c8) [](https://support.valimail.com/en/articles/9242923-what-happens-if-we-stop-pointing-spf-to-valimail#h_b8d418f17b) **What happens if the Valimail SPF macro is removed from my SPF record?** ------------------------------------------------------------------------- In case the proprietary Valimail Macro syntax is removed from the SPF record, receiving MTAs will no longer query into the Valimail system in order to validate if a sending IP address is authorized in your SPF configuration. include:%{i}.\_ip.%{h}.\_ehlo.%{d}.\_spf.vali.email **What problems can arise if the SPF macro is removed from the SPF record?** ---------------------------------------------------------------------------- The removal of the Valimail SPF Macro can potentially cause the following issues: * Recipient MTAs will no longer query into the Valimail system. Meaning that all of the sending services and netblocks configured in Valimail will no longer help authenticate emails. * Without Valimail's instant SPF solution, your SPF record could potentially break the 10 DNS lookup limit. * In case your SPF record does not contain any other directives or mechanisms besides the Valimail SPF macro, SPF authentication will fail. DMARC authentication will pass only with DKIM authentication. **What needs to be done in this case?** --------------------------------------- In order to reinstate the Valimail instant SPF solution you will need to replace your SPF record with the Valimail SPF record below. v=spf1 include:%{i}.\_ip.%{h}.\_ehlo.%{d}.\_spf.vali.email ~all ​ * * * Related Articles [Pointing an SPF Record to Valimail](https://support.valimail.com/en/articles/8466368-pointing-an-spf-record-to-valimail) [Valimail SPF Records](https://support.valimail.com/en/articles/8466461-valimail-spf-records) [How does the Valimail SPF Macro actually work?](https://support.valimail.com/en/articles/9141676-how-does-the-valimail-spf-macro-actually-work) [Setup your DNS records to use Valimail](https://support.valimail.com/en/articles/9142775-setup-your-dns-records-to-use-valimail) [I pointed SPF to Valimail, but it's not reflecting that in the platform. Why is that?](https://support.valimail.com/en/articles/9242847-i-pointed-spf-to-valimail-but-it-s-not-reflecting-that-in-the-platform-why-is-that) Did this answer your question? 😞😐😃 --- # Email Service Providers FAQ | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/6449831-email-service-providers-faq#main-content) [All Collections](https://support.valimail.com/en/) [FAQ](https://support.valimail.com/en/collections/3959036-faq) Email Service Providers FAQ Email Service Providers FAQ =========================== 13 articles [General](https://support.valimail.com/en/collections/6449833-general) * * * [What are Internal Sources?What are Internal Sources in the Valimail platform?](https://support.valimail.com/en/articles/8466476-what-are-internal-sources) [New sender requirements for customer process documentation](https://support.valimail.com/en/articles/8466475-new-sender-requirements-for-customer-process-documentation) [Hosted Servers](https://support.valimail.com/en/articles/8466473-hosted-servers) [Infrastructure Services](https://support.valimail.com/en/articles/8466474-infrastructure-services) [What are Unidentified Senders?What are Unidentified Senders in Valimail](https://support.valimail.com/en/articles/8708649-what-are-unidentified-senders) [Secure Email Gateways (SEG)](https://support.valimail.com/en/collections/6449835-secure-email-gateways-seg) * * * [Implementing Proofpoint Inbound DMARC PolicyProofpoint Inbound DMARC Policy and how to implement it](https://support.valimail.com/en/articles/8466479-implementing-proofpoint-inbound-dmarc-policy) [Configuring Cloudflare Email RoutingHow to configure Cloudflare Email Routing for DMARC authentication in Valimail Enforce](https://support.valimail.com/en/articles/8466480-configuring-cloudflare-email-routing) [Forwarders and Mailing Lists](https://support.valimail.com/en/collections/6449836-forwarders-and-mailing-lists) * * * [What are Forwards?](https://support.valimail.com/en/articles/8466485-what-are-forwards) [What are Known Forwarders?All about Known Forwarders in Valimail Enforce](https://support.valimail.com/en/articles/8466486-what-are-known-forwarders) [Mailman - Mailing List applicationMailman and DMARC mitigations](https://support.valimail.com/en/articles/8466483-mailman-mailing-list-application) [Problems You May See Due to Forwarders and What To DoGeneral issues regarding email forwarders and how to handle them](https://support.valimail.com/en/articles/8466484-problems-you-may-see-due-to-forwarders-and-what-to-do) [Mailing Lists & Deliverability with DMARCMailing lists and the concerns of email deliverability with DMARC thereof](https://support.valimail.com/en/articles/8466482-mailing-lists-deliverability-with-dmarc) [Mailing ListsMailing Lists and ARC](https://support.valimail.com/en/articles/8466481-mailing-lists) --- # General | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/6449833-general#main-content) [All Collections](https://support.valimail.com/en/) [FAQ](https://support.valimail.com/en/collections/3959036-faq) [Email Service Providers FAQ](https://support.valimail.com/en/collections/6449831-email-service-providers-faq) General General ======= 5 articles [What are Internal Sources?What are Internal Sources in the Valimail platform?](https://support.valimail.com/en/articles/8466476-what-are-internal-sources) [New sender requirements for customer process documentation](https://support.valimail.com/en/articles/8466475-new-sender-requirements-for-customer-process-documentation) [Hosted Servers](https://support.valimail.com/en/articles/8466473-hosted-servers) [Infrastructure Services](https://support.valimail.com/en/articles/8466474-infrastructure-services) [What are Unidentified Senders?What are Unidentified Senders in Valimail](https://support.valimail.com/en/articles/8708649-what-are-unidentified-senders) --- # Forwarders and Mailing Lists | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/6449836-forwarders-and-mailing-lists#main-content) [All Collections](https://support.valimail.com/en/) [FAQ](https://support.valimail.com/en/collections/3959036-faq) [Email Service Providers FAQ](https://support.valimail.com/en/collections/6449831-email-service-providers-faq) Forwarders and Mailing Lists Forwarders and Mailing Lists ============================ 6 articles [What are Forwards?](https://support.valimail.com/en/articles/8466485-what-are-forwards) [What are Known Forwarders?All about Known Forwarders in Valimail Enforce](https://support.valimail.com/en/articles/8466486-what-are-known-forwarders) [Mailman - Mailing List applicationMailman and DMARC mitigations](https://support.valimail.com/en/articles/8466483-mailman-mailing-list-application) [Problems You May See Due to Forwarders and What To DoGeneral issues regarding email forwarders and how to handle them](https://support.valimail.com/en/articles/8466484-problems-you-may-see-due-to-forwarders-and-what-to-do) [Mailing Lists & Deliverability with DMARCMailing lists and the concerns of email deliverability with DMARC thereof](https://support.valimail.com/en/articles/8466482-mailing-lists-deliverability-with-dmarc) [Mailing ListsMailing Lists and ARC](https://support.valimail.com/en/articles/8466481-mailing-lists) --- # Pointing DKIM to Valimail | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466369-pointing-dkim-to-valimail#main-content) [All Collections](https://support.valimail.com/en/) [FAQ](https://support.valimail.com/en/collections/3959036-faq) [DKIM](https://support.valimail.com/en/collections/3959038-dkim) Pointing DKIM to Valimail Pointing DKIM to Valimail ========================= This article describes how to point DKIM to Valimail. Updated over 11 months ago This article applies to customers using the Valimail Align and Enforce products. **Very Important**: _Before you point DKIM to Valimail, you will need to make sure that all the current DKIM keys from your DNS host, are added in the Valimail platform. Pointing DKIM to Valimail without mirroring the keys from your DNS could create issues with their functionality._ You will need to add a DKIM NameServer (NS) record to your DNS zone to manage a domain’s DKIM keys within the Valimail system. To enable DKIM management for a domain, please add the following NS record for the “\_domainkey” subdomain to your DNS: Record Name: \_domainkey.yourdomain.com. Record Type: NS Record Value: ns.vali.email. We recommend a TTL of 300 seconds, although using a longer TTL (up to 3600 seconds) should be fine if you'd like to reduce the load on your DNS server. Please note that because of existing DNS TTLs it may take some time for Valimail to detect that you've updated your DNS with the correct settings. DNS Host does not support custom NS records In this case, DKIM is unable to be managed by Valimail and will need to continue to be hosted in your DNS Best Practice Verify that all current DKIM keys are added to Valimail before delegation. See [Adding a DKIM Key in Enforce](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Related articles: [Video Guide: Adding a Sender](https://support.valimail.com/en/support/solutions/articles/48001166621) [Why is it safe to point SPF/DKIM/DMARC to Valimail?](https://support.valimail.com/en/articles/8466437-why-it-s-safe-to-point-spf-dkim-dmarc-to-valimail) * * * Related Articles [Pointing a DMARC Record to Valimail](https://support.valimail.com/en/articles/8466367-pointing-a-dmarc-record-to-valimail) [Pointing an SPF Record to Valimail](https://support.valimail.com/en/articles/8466368-pointing-an-spf-record-to-valimail) [DNS Configuration DNS Made Easy](https://support.valimail.com/en/articles/8466438-dns-configuration-dns-made-easy) [Setup your DNS records to use Valimail](https://support.valimail.com/en/articles/9142775-setup-your-dns-records-to-use-valimail) [Valimail Enforce Offboarding Process](https://support.valimail.com/en/articles/9143118-valimail-enforce-offboarding-process) Did this answer your question? 😞😐😃 --- # FAQ | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/9031228-faq#main-content) [All Collections](https://support.valimail.com/en/) [General](https://support.valimail.com/en/collections/9031225-general) FAQ FAQ === 6 articles [Does Enforce DNS support Anycast?Anycast and compatibility information](https://support.valimail.com/en/articles/9142806-does-enforce-dns-support-anycast) [Apache Log4j (CVE-2021-44228)](https://support.valimail.com/en/articles/9142816-apache-log4j-cve-2021-44228) [Enforce FAQsEnforce Frequently Asked Questions](https://support.valimail.com/en/articles/9142822-enforce-faqs) [How to access and navigate the Valimail Customer Portal](https://support.valimail.com/en/articles/9142853-how-to-access-and-navigate-the-valimail-customer-portal) [MOVEit vulnerabilityIs Valimail using MOVEit?](https://support.valimail.com/en/articles/9142858-moveit-vulnerability) [What information is captured by Valimail?Valimail Data collection general information.](https://support.valimail.com/en/articles/9142864-what-information-is-captured-by-valimail) --- # DNS: The Single Source of Truth | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/6449880-dns-the-single-source-of-truth#main-content) [All Collections](https://support.valimail.com/en/) [Email Authentication Fundamentals](https://support.valimail.com/en/collections/3959040-email-authentication-fundamentals) DNS: The Single Source of Truth DNS: The Single Source of Truth =============================== 21 articles [Why it's safe to point SPF/DKIM/DMARC to Valimail](https://support.valimail.com/en/articles/8466437-why-it-s-safe-to-point-spf-dkim-dmarc-to-valimail) [Valimail DNS Downtime](https://support.valimail.com/en/articles/8466435-valimail-dns-downtime) [Why do some DNS providers not allow Valimail’s NS delegation for DMARC and DKIM?](https://support.valimail.com/en/articles/8466436-why-do-some-dns-providers-not-allow-valimail-s-ns-delegation-for-dmarc-and-dkim) [Understanding the DNS resolution path](https://support.valimail.com/en/articles/8466434-understanding-the-dns-resolution-path) [Legal Characters in DNS](https://support.valimail.com/en/articles/8466432-legal-characters-in-dns) [My DNS provider doesn't allow creation of NS records. What workarounds are possible?](https://support.valimail.com/en/articles/8466433-my-dns-provider-doesn-t-allow-creation-of-ns-records-what-workarounds-are-possible) [Email authentication for multiple DNS views](https://support.valimail.com/en/articles/8466431-email-authentication-for-multiple-dns-views) [DMARC/DKIM NS Pointer Records](https://support.valimail.com/en/articles/8466430-dmarc-dkim-ns-pointer-records) [Checking consistency of DNS Servers](https://support.valimail.com/en/articles/8466428-checking-consistency-of-dns-servers) [Deliverability Advice Questions](https://support.valimail.com/en/articles/8466429-deliverability-advice-questions) [Specific DNS Providers](https://support.valimail.com/en/collections/6449893-specific-dns-providers) * * * [Windows Server DNS Configuration](https://support.valimail.com/en/articles/8466448-windows-server-dns-configuration) [One-time DNS Configuration for Network Solutions](https://support.valimail.com/en/articles/8466447-one-time-dns-configuration-for-network-solutions) [One-time DNS Configuration for Microsoft Azure](https://support.valimail.com/en/articles/8466446-one-time-dns-configuration-for-microsoft-azure) [One-time DNS Configuration for GoDaddy](https://support.valimail.com/en/articles/8466445-one-time-dns-configuration-for-godaddy) [One-time DNS Configuration for DynDNS Standard DNS](https://support.valimail.com/en/articles/8466444-one-time-dns-configuration-for-dyndns-standard-dns) [One-time DNS Configuration for Cloudflare](https://support.valimail.com/en/articles/8466443-one-time-dns-configuration-for-cloudflare) [One-time DNS Configuration for Amazon Route 53](https://support.valimail.com/en/articles/8466441-one-time-dns-configuration-for-amazon-route-53) [Infoblox DNS](https://support.valimail.com/en/articles/8466440-infoblox-dns) [DNS Configuration DNS Made Easy](https://support.valimail.com/en/articles/8466438-dns-configuration-dns-made-easy) [I Use AT&T For DNS And Can't Add The Enforce Records In Their UI](https://support.valimail.com/en/articles/8466439-i-use-at-t-for-dns-and-can-t-add-the-enforce-records-in-their-ui) [One-time DNS Configuration for AT&T](https://support.valimail.com/en/articles/8466442-one-time-dns-configuration-for-at-t) --- # How to set up TLS reporting and MTA-STS | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/10707728-how-to-set-up-tls-reporting-and-mta-sts#main-content) Table of contents [](https://support.valimail.com/en/articles/10707728-how-to-set-up-tls-reporting-and-mta-sts#h_dbbb94445f) [](https://support.valimail.com/en/articles/10707728-how-to-set-up-tls-reporting-and-mta-sts#h_14ea23011c) [All Collections](https://support.valimail.com/en/) [Email Authentication Fundamentals](https://support.valimail.com/en/collections/3959040-email-authentication-fundamentals) How to set up TLS reporting and MTA-STS How to set up TLS reporting and MTA-STS ======================================= This article will explain how to set up TLS reporting in Valimail, as well as the MTA-STS policy set up in the DNS Updated over 3 months ago Table of contents [](https://support.valimail.com/en/articles/10707728-how-to-set-up-tls-reporting-and-mta-sts#h_dbbb94445f) [](https://support.valimail.com/en/articles/10707728-how-to-set-up-tls-reporting-and-mta-sts#h_14ea23011c) TLS Reporting ============= TLS (Transport Layer Security) is a system that allows domain owners to obtain automated feedback on email delivery problems linked to TLS encryption. TLS reporting plays a crucial role in protecting emails during transmission by encrypting the connection between mail servers. In order to have TLS reports ingested in Valimail, the following record must be published: Publish a TXT record **HOST(aka Name or Address)** `_smtp._tls.yourdomain.com` VALUE(aka Data, Content, or Text) `v=TLSRPTv1; rua=mailto:[[email protected]](https://support.valimail.com/cdn-cgi/l/email-protection) ` We recommend a TTL of 300 seconds. That being said, several other steps are required to take full advantage of TLS. MTA-STS ======= TLS reporting is often used together with Mail Transfer Agent Strict Transport Security (MTA-STS). A well-recognized internet standard that enhances the security of connections between SMTP (Simple Mail Transfer Protocol) servers is the SMTP Mail Transfer Agent-Strict Transport Security (MTA-STS). MTA-STS addresses current challenges in SMTP email security by mandating the use of TLS encryption during transmission. In a nutshell, MTA-STS lets sending servers know if they should reject or accept a message when a TLS connection cannot be established as expected. In order to set up a policy for MTA-STS, a text file will need to be fetched from your website, and another DNS record must be published. The mentioned DNS record must be published as such: **HOST(aka Name or Address)** `_mta-sts.yourdomain.com` VALUE(aka Data, Content, or Text) `v=STSv1; id=(a random ID of 32 alphanumerical charaters);` The policy itself will be set in the file previously mentioned. This file should be fetched from your website and should have the following address: [https://mta-sts.yourdomain.com/.well-known/mta-sts.txt](https://yourdomain.com/.well-known/mta-sts.txt) As the link suggests, the file should be found under a domain directory called ".well-known" with the file name: mta-sts.txt The file format should contain: "version: STSv1 mode: testing (This is where the policy is. For now, we recommend the "testing" policy be used until you are comfortable switching to "enforce") mx:(you should add all your mx records in this format) mx:(one at a time as seen here) max\_age:604800 " (This value should be between 86400 and 31557600, which represents 1 day to 1 year) The value shown here is the recommended value of 7 days Please note that anytime you wish to change the MTA-STS policy, the ID in the previously mentioned DNS record needs to be updated to a **new, unique value** In order to publish the file on your website, you will have to have a webserver and purchase an SSL certificate. We are also working on a feature that will allow you to instead host the MTA-STS policy in Valimail in the future. Feel free to check our "NEW AND UPCOMING FEATURES" tab inside the Valimail platform. * * * Related Articles [Beamery](https://support.valimail.com/en/articles/8471015-beamery) [Greenhouse](https://support.valimail.com/en/articles/8754779-greenhouse) [L-Soft EASE](https://support.valimail.com/en/articles/8757141-l-soft-ease) [Ambassador](https://support.valimail.com/en/articles/8766061-ambassador) [Kaseya](https://support.valimail.com/en/articles/9101249-kaseya) Did this answer your question? 😞😐😃 --- # Apache Log4j (CVE-2021-44228) | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9142816-apache-log4j-cve-2021-44228#main-content) [All Collections](https://support.valimail.com/en/) [General](https://support.valimail.com/en/collections/9031225-general) [FAQ](https://support.valimail.com/en/collections/9031228-faq) Apache Log4j (CVE-2021-44228) Apache Log4j (CVE-2021-44228) ============================= Updated over a year ago Valimail is aware of the recently discovered zero-day vulnerability in Apache Log4j (CVE-2021-45046 and CVE-2021-44228). Valimail is continuing to monitor and analyze the vulnerabilities related to the Apache Log4j disclosure. **Valimail applications do not use Log4j.** We are checking our other tools and apps to verify possible usage and working to patch and secure anything we find. To keep your Valimail application and services secure, our security professionals continue to monitor the overall impact of the Log4j remote-code execution vulnerabilities. We will provide new information as it becomes available. ​ Valimail Blog post on Log4j - [Log4Shell Vulnerability: What You Need to Know!](https://www.valimail.com/blog/log4shell/) * * * Related Articles [Enforce Self-Onboarding Guide](https://support.valimail.com/en/articles/8466339-enforce-self-onboarding-guide) [Using the Authentication Report](https://support.valimail.com/en/articles/8466383-using-the-authentication-report) [DKIM Continuous Protection Report](https://support.valimail.com/en/articles/9143167-dkim-continuous-protection-report) Did this answer your question? 😞😐😃 --- # Enforce FAQs | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9142822-enforce-faqs#main-content) Table of contents [](https://support.valimail.com/en/articles/9142822-enforce-faqs#h_213004972b) [](https://support.valimail.com/en/articles/9142822-enforce-faqs#h_bb255f8276) [](https://support.valimail.com/en/articles/9142822-enforce-faqs#h_6d23412e7d) [](https://support.valimail.com/en/articles/9142822-enforce-faqs#h_32b1f66966) [](https://support.valimail.com/en/articles/9142822-enforce-faqs#h_721e2e00a5) [](https://support.valimail.com/en/articles/9142822-enforce-faqs#h_28f9f8f746) [](https://support.valimail.com/en/articles/9142822-enforce-faqs#h_943abd5cbb) [](https://support.valimail.com/en/articles/9142822-enforce-faqs#h_bf00ca505c) [](https://support.valimail.com/en/articles/9142822-enforce-faqs#h_2e6c67e173) [](https://support.valimail.com/en/articles/9142822-enforce-faqs#h_d4fb72abd6) [](https://support.valimail.com/en/articles/9142822-enforce-faqs#h_48cae0ce81) [](https://support.valimail.com/en/articles/9142822-enforce-faqs#h_b7de88c0e2) [](https://support.valimail.com/en/articles/9142822-enforce-faqs#h_5ce24337c1) [](https://support.valimail.com/en/articles/9142822-enforce-faqs#h_14f0abff77) [All Collections](https://support.valimail.com/en/) [General](https://support.valimail.com/en/collections/9031225-general) [FAQ](https://support.valimail.com/en/collections/9031228-faq) Enforce FAQs Enforce FAQs ============ Enforce Frequently Asked Questions Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/9142822-enforce-faqs#h_213004972b) [](https://support.valimail.com/en/articles/9142822-enforce-faqs#h_bb255f8276) [](https://support.valimail.com/en/articles/9142822-enforce-faqs#h_6d23412e7d) [](https://support.valimail.com/en/articles/9142822-enforce-faqs#h_32b1f66966) [](https://support.valimail.com/en/articles/9142822-enforce-faqs#h_721e2e00a5) [](https://support.valimail.com/en/articles/9142822-enforce-faqs#h_28f9f8f746) [](https://support.valimail.com/en/articles/9142822-enforce-faqs#h_943abd5cbb) [](https://support.valimail.com/en/articles/9142822-enforce-faqs#h_bf00ca505c) [](https://support.valimail.com/en/articles/9142822-enforce-faqs#h_2e6c67e173) [](https://support.valimail.com/en/articles/9142822-enforce-faqs#h_d4fb72abd6) [](https://support.valimail.com/en/articles/9142822-enforce-faqs#h_48cae0ce81) [](https://support.valimail.com/en/articles/9142822-enforce-faqs#h_b7de88c0e2) [](https://support.valimail.com/en/articles/9142822-enforce-faqs#h_5ce24337c1) [](https://support.valimail.com/en/articles/9142822-enforce-faqs#h_14f0abff77) How do I add a subdomain on the refreshed configuration page? ------------------------------------------------------------- On the Configuration page, please navigate to the Email Subdomains area, by scrolling toward to bottom of the page. Once there, click on **Add Email Subdomain**. ​ You can read more about the new configuration page and detailed step-by-step instructions by accessing the following article: [Redesigned Configuration Page](https://support.valimail.com/en/articles/8466366-redesigned-configuration-page) Does Enforce come with any new features? If so, where can I find a list of them? -------------------------------------------------------------------------------- Enforce will bring additional features like the Alert Notifications Center and the Suspicious Sending Alert. To access the New Features page, you will need to log in as an admin to your Valimail Enforce account. After you have logged in, you will find the New Features page on the lower side of the left menu panel (just below Help). You can read more about the New Features page by accessing the following article: [New Features Page](https://support.valimail.com/en/articles/8466364-new-features-page) What is an external reporting domain? ---------------------------------------- An external reporting domain allows you to receive DMARC reports outside your own domain. You can read more about external reporting domains by accessing the following article: [External Domain Verification](https://support.valimail.com/en/articles/9142845-external-domain-verification) ​ ​ How do I configure senders in Enforce? -------------------------------------- Each individual sender will need to be configured for either SPF in an aligned manner or DKIM. As a best practice, we recommend turning on both when available. You can read more about configuring senders in Enforce and detailed step-by-step instructions by accessing the following article: [Redesigned Configuration Page](https://support.valimail.com/en/articles/8466366-redesigned-configuration-page) Should I mirror my SPF record in Valimail? --------------------------------------------- As a best practice, we do not recommend mirroring (copying) the existing SPF record, most of the time the SPF record can be legacy and over time IPs and SPF includes are added but never removed. We recommend reviewing the existing SPF record and adding only the IPs and Senders that are authorized to send on behalf of your domain. Will pointing SPF and DKIM affect our email flow? Email deliverability will not be affected. ---------------------------------------------------------------------------------------------- Before pointing SPF and DKIM, it is recommended to add the Authorized senders from your SPF record to Valimail as well as import existing DKIM keys from DNS to Valimail for a seamless transition. How do I add an additional reporting address in Enforce? ----------------------------------------------------------- At the top of the configuration page, click on **DMARC record**, on the new window click **Aggregate Reports** then **Add Email**. ​ You can read more about adding additional RUA addresses and detailed step-by-step instructions by accessing the following article: [Adding an additional reporting address](https://support.valimail.com/en/articles/8466371-adding-an-additional-reporting-address) Can I add SPF and DKIM information that is not for a specific service? ---------------------------------------------------------------------- Yes, you can add SPF information as netblocks for internal senders and dedicated IPs as well as add DKIM keys that cannot be associated with a specific vendor. ​ You can read more about adding SPF and DKIM information and detailed step-by-step instructions by accessing the following article: [Redesigned Configuration Page](https://support.valimail.com/en/articles/8466366-redesigned-configuration-page) . What should I do if a specific service is not on the list for Enabled Senders? ------------------------------------------------------------------------------------ If you cannot find the service in the drop-down list, please [open a support ticket](https://support.valimail.com/en/articles/9318679-how-to-contact-valimail-support) and a Valimail engineer will be able to assist you. How do I submit a bug? ---------------------- To report a bug, please open a support ticket on support.valimail.com How do I submit feedback about new features? ----------------------------------------------- We appreciate any feedback you can provide regarding our new features, you can submit feedback by opening a ticket on support.valimail.com Why should I connect Google Workspace to Valimail? ----------------------------------------------------- Connecting Google Workspace to Valimail will allow us to generate Service Owner Insights that provide additional context on possible owners for your sending services. This will help you identify stakeholders during the onboarding process. You can read more about connecting your Microsoft Office 365 mailbox to Valimail by accessing the following article: [Connecting to your Google Workspace Mailbox](https://support.valimail.com/en/articles/8466379-setting-up-the-valimail-mailbox-connector-with-google-workspace) Why should I connect Microsoft Office 365 to Valimail? ------------------------------------------------------------ Microsoft365 mailboxes do not send DMARC reporting data in the normal manner. This longstanding issue can prevent some domains from getting to DMARC enforcement. By connecting Microsoft Office 365 to Valimail, you get DMARC reporting data from your own mailboxes as well as Valimail Service Owner Insights. You can read more about connecting your Microsoft Office 365 mailbox to Valimail by accessing the following article: [Connecting to your Microsoft 365 Mailbox](https://support.valimail.com/en/articles/8466380-setting-up-the-valimail-mailbox-connector-with-microsoft-365) I like the legacy UI, can I keep using it? ------------------------------------------ Yes, you will need to navigate to the configuration page and at the very top, you will have the option to switch the view to the legacy UI for the time being. You can read more about switching to the legacy UI by accessing the following article: [Redesigned Configuration Page](https://support.valimail.com/en/articles/8466366-redesigned-configuration-page) ​ * * * Related Articles [Enforce Self-Onboarding Guide](https://support.valimail.com/en/articles/8466339-enforce-self-onboarding-guide) [How to manage subdomains in Enforce](https://support.valimail.com/en/articles/8466376-how-to-manage-subdomains-in-enforce) [Valimail Enforce Offboarding Process](https://support.valimail.com/en/articles/9143118-valimail-enforce-offboarding-process) [Gladly](https://support.valimail.com/en/articles/9621425-gladly) [Accessible Information Management](https://support.valimail.com/en/articles/9622595-accessible-information-management) Did this answer your question? 😞😐😃 --- # Why it's safe to point SPF/DKIM/DMARC to Valimail | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466437-why-it-s-safe-to-point-spf-dkim-dmarc-to-valimail#main-content) Table of contents [](https://support.valimail.com/en/articles/8466437-why-it-s-safe-to-point-spf-dkim-dmarc-to-valimail#h_cdb6e1f996) [All Collections](https://support.valimail.com/en/) [Email Authentication Fundamentals](https://support.valimail.com/en/collections/3959040-email-authentication-fundamentals) [DNS: The Single Source of Truth](https://support.valimail.com/en/collections/6449880-dns-the-single-source-of-truth) Why it's safe to point SPF/DKIM/DMARC to Valimail Why it's safe to point SPF/DKIM/DMARC to Valimail ================================================= Updated over a month ago Table of contents [](https://support.valimail.com/en/articles/8466437-why-it-s-safe-to-point-spf-dkim-dmarc-to-valimail#h_cdb6e1f996) Hosting these records to help customers is the core of our business. ==================================================================== 1. Valimail does not host your entire DNS. We only host SPF, DKIM and DMARC records after you give us permission with a one time change to your DNS records. ​ ​ 2. You retain ultimate control of your DNS records. You can revoke the delegation of records at any time, by editing your own DNS records again so they don't point to Valimail at all. ​ ​ 3. While Valimail is hosting these records, you have direct control over the configuration of SPF/DKIM/DMARC through our purpose-built interface. ​ ​ 4. Due to the use of underscores in the DNS records themselves, the DNS protocol also prevents Valimail from hosting other services like Web/Mail etc. ​ ​ 5. Valimail's infrastructure is globally resilient with POPs in Ireland, US (West and East) as well as South Korea. For further technical reading, see [DMARC/DKIM NS Pointer Records](https://support.valimail.com/en/articles/8466430-dmarc-dkim-ns-pointer-records) . * * * Related Articles [Pointing a DMARC Record to Valimail](https://support.valimail.com/en/articles/8466367-pointing-a-dmarc-record-to-valimail) [Pointing DKIM to Valimail](https://support.valimail.com/en/articles/8466369-pointing-dkim-to-valimail) [DMARC/DKIM NS Pointer Records](https://support.valimail.com/en/articles/8466430-dmarc-dkim-ns-pointer-records) [Setup your DNS records to use Valimail](https://support.valimail.com/en/articles/9142775-setup-your-dns-records-to-use-valimail) [Valimail Enforce Offboarding Process](https://support.valimail.com/en/articles/9143118-valimail-enforce-offboarding-process) Did this answer your question? 😞😐😃 --- # Valimail DNS Downtime | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466435-valimail-dns-downtime#main-content) Table of contents [](https://support.valimail.com/en/articles/8466435-valimail-dns-downtime#h_a714d941ea) [](https://support.valimail.com/en/articles/8466435-valimail-dns-downtime#h_915d53b52f) [](https://support.valimail.com/en/articles/8466435-valimail-dns-downtime#h_a640a5b399) [All Collections](https://support.valimail.com/en/) [Email Authentication Fundamentals](https://support.valimail.com/en/collections/3959040-email-authentication-fundamentals) [DNS: The Single Source of Truth](https://support.valimail.com/en/collections/6449880-dns-the-single-source-of-truth) Valimail DNS Downtime Valimail DNS Downtime ===================== Updated over 6 months ago Table of contents [](https://support.valimail.com/en/articles/8466435-valimail-dns-downtime#h_a714d941ea) [](https://support.valimail.com/en/articles/8466435-valimail-dns-downtime#h_915d53b52f) [](https://support.valimail.com/en/articles/8466435-valimail-dns-downtime#h_a640a5b399) What happens if Valimail’s DNS service is unavailable ===================================================== If there is a problem with the Valimail platform it "fails open". This means that in the unlikely event that our service goes down, your email still flows, but it would be unauthenticated. For the few minutes it would take for the service to be restored, it would be potentially possible for your emailing domain to be spoofed. Valimail provides our customers the ability to check the availability of our platform as well as the option to subscribe to get notified in the event of an incident [here](https://status.valimail.com/) . You can find Valimail status updates at [status.valimail.com](https://status.valimail.com/) What do we mean by failing open? ================================ Valimail manages your \_dmarc and \_domainkey records. In the unlikely event of our DNS being unavailable, a receiver querying for your DMARC record would not get an answer. The receiver would treat the domain as if there is no DMARC record, meaning that there is no policy in place. The same goes for your DKIM keys as Valimail will not respond to queries against \_domainkey. SPF "fail open" works differently than DMARC/DKIM since we are using a TXT record and not a delegation. The SPF record that Valimail provides its customers ends with a softfail (~all). If Valimail's service were to go down, our include statements would not work, and the querying entity would get an SPF softfail result causing SPF to fail open. With no DMARC policy in place during this brief period the softfail will have no effect on the message reaching the intended recipient. DNS Downtime and Mailbox Provider Deliverability ================================================ In the very unlikely event that Valimail DNS servers are offline, or if a client’s DNS servers are offline, how mailbox providers will handle these failures is “left to the discretion of the Mail Receiver” per RFC 7489. Mailbox providers cache DNS records, including email authentication and email deliverability-related entries, like public DKIM keys and DMARC records. If the DNS failure exists only for a very brief period of time, there may be no impact at all, with locally cached DNS allowing the mailbox provider to continue to read DMARC and SPF records and decode DKIM signatures. In the event that the DNS failure persists, some mailbox providers will “fail open,” resulting in email messages continuing to be delivered. Other mailbox providers, for example, Gmail, will temporarily defer mail delivery when they are unable to properly process email authentication records for a domain due to a DNS failure. Gmail will return an error with the code “451-4.7.26” that states that “Unauthenticated email from example.com is not accepted due to the domain's DMARC policy, but temporary DNS failures prevent authentication. Please contact the administrator of example.com. domain if this was a legitimate mail. To learn about the DMARC initiative, go to [https://support.google.com/mail/?p=DmarcRejection](https://support.google.com/mail/?p=DmarcRejection) .” In this case, when DNS is restored, any queued mail will be successfully accepted and processed at the next retry. Errors related to DNS downtime cause no negative lasting impact to email deliverability and will not damage a domain’s sending reputation or a mail server’s IP reputation. * * * Related Articles [DNS Configuration DNS Made Easy](https://support.valimail.com/en/articles/8466438-dns-configuration-dns-made-easy) [Valimail SPF Records](https://support.valimail.com/en/articles/8466461-valimail-spf-records) [Setup your DNS records to use Valimail](https://support.valimail.com/en/articles/9142775-setup-your-dns-records-to-use-valimail) [Valimail Enforce Offboarding Process](https://support.valimail.com/en/articles/9143118-valimail-enforce-offboarding-process) [Why Valimail Uses an SPF Soft Fail and Not a Hard Fail](https://support.valimail.com/en/articles/9146530-why-valimail-uses-an-spf-soft-fail-and-not-a-hard-fail) Did this answer your question? 😞😐😃 --- # Understanding the DNS resolution path | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466434-understanding-the-dns-resolution-path#main-content) [All Collections](https://support.valimail.com/en/) [Email Authentication Fundamentals](https://support.valimail.com/en/collections/3959040-email-authentication-fundamentals) [DNS: The Single Source of Truth](https://support.valimail.com/en/collections/6449880-dns-the-single-source-of-truth) Understanding the DNS resolution path Understanding the DNS resolution path ===================================== Updated over a year ago When troubleshooting an issue with DNS, it is often helpful to understand what DNS servers are involved in resolving a query. Dig allows you to see this using the +trace flag. This will cause Dig to show you all of the servers that were queried, and the answers they gave, while resolving the name. One added benefit to the +trace flag is that it does not use DNS caching, making it ideal for checking minute by minute DNS changes If you want to know the full resolution path for a DNS name, you can use the below command. Due to the length of the output, the path will be documented in blue below: **dig google.\_domainkey.valimail.com TXT +trace** Start with the Internet Root Servers ; <<>> DiG 9.10.6 <<>> google.\_domainkey.valimail.com TXT +trace ;; global options: +cmd . 518400 IN NS [a.root-servers.net](http://a.root-servers.net/) . . 518400 IN NS [b.root-servers.net](http://b.root-servers.net/) . ;; Received 239 bytes from 208.67.222.222#53(208.67.222.222) in 24 ms Root server responds with names of .com servers com. 172800 IN NS [f.gtld-servers.net](http://f.gtld-servers.net/) . com. 172800 IN NS [h.gtld-servers.net](http://h.gtld-servers.net/) . The .com server responses are signed with DNSSEC. The DNSSEC related data is below: E2D3C916F6DEEAC73294E8268FB5885044A833FC5459588F4A9184CF C41A5766 com. 86400 IN RRSIG DS 8 1 86400 20190423170000 20190410160000 25266 . bhd3T6pgzXG6P3XMIuO8PQUdu5yGzIs20dt7SLKK7AtpF4SBMNlisANG 69THoYQQUHpzHHiY1+jGuTs//Q0SofzfEFZ1M1+Fb7ME7OJBTXIouffU VIutiT45CdULzkfWjMr352FvVdl4gyzr9MmdDi+jN/GlaCoLD0fxzgNH Axgel4vDq4q4gyJkWNNz+/tim1SAqn/L1vRFSLli32boKlN9ghlUY3Ek W1m/Z3WZF+3DNRPK0HgAeM/HecKE5+yZDc4WstqJiVxusfKekeV1hkb9 iPJnLXrn9SD5Ce5kly0irIo1gTjowFmxMDfzo7op9lAUTu1NMKaCCupj Y2mPrQ== ;; Received 1190 bytes from 192.36.148.17#53([i.root-servers.net](http://i.root-servers.net/) ) in 271 ms As part or the response, the .com server returns the names of the Name server records for [valimail.com](http://valimail.com/) [valimail.com](http://valimail.com/) . 172800 IN NS [ns-220.awsdns-27.com](http://ns-220.awsdns-27.com/) . [valimail.com](http://valimail.com/) . 172800 IN NS [ns-624.awsdns-14.net](http://ns-624.awsdns-14.net/) . [valimail.com](http://valimail.com/) . 172800 IN NS [ns-1144.awsdns-15.org](http://ns-1144.awsdns-15.org/) . [valimail.com](http://valimail.com/) . 172800 IN NS [ns-1911.awsdns-46.co.uk](http://ns-1911.awsdns-46.co.uk/) . [CK0POJMG874LJREF7EFN8430QVIT8BSM.com](http://ck0pojmg874ljref7efn8430qvit8bsm.com/) . 86400 IN NSEC3 1 1 0 - CK0Q1GIN43N1ARRC9OSM6QPQR81H5M9A NS SOA RRSIG DNSKEY NSEC3PARAM [CK0POJMG874LJREF7EFN8430QVIT8BSM.com](http://ck0pojmg874ljref7efn8430qvit8bsm.com/) . 86400 IN RRSIG NSEC3 8 2 86400 20190417044557 20190410033557 16883 com. JVHb16O0saKxJmvQzRDnIr6TtXda7SlBMNQX1nxQNrGaIiujeHiYoEaA w+9BH+TYid80XXzyZZ24Gfmz84hP5M5dJ0Sgfe5oCDddzJmXR4uFdflm l69ITKpjVivdhUdffeKEZG6ywxiIAnANYbHPxcaS1jrpG/uQcQWggt6s 1yo= [FCLUPOHNAPA51400RLV4H8H7MHCJJGJC.com](http://fclupohnapa51400rlv4h8h7mhcjjgjc.com/) . 86400 IN NSEC3 1 1 0 - FCLVANAT57BK9591DHN39D2L0C2GE8F4 NS DS RRSIG [FCLUPOHNAPA51400RLV4H8H7MHCJJGJC.com](http://fclupohnapa51400rlv4h8h7mhcjjgjc.com/) . 86400 IN RRSIG NSEC3 8 2 86400 20190417042545 20190410031545 16883 com. U3xGc004tZS1Yp/iyTkxGUWDoQLGJ/VbjJDZ8yF2ycGkTVLfQhO5eZzj /pC5BsHlBfTNopCkJtkpHpCXI7LihNYbbK4wPld3e3gM+lCq6yqqEBP7 wwcS4ztU+sebj1NcN9ZM05avmbxXOp911qgD8q5a012YroEoLIS7IQuJ tbU= ;; Received 697 bytes from 192.54.112.30#53([h.gtld-servers.net](http://h.gtld-servers.net/) ) in 47 ms [valimail.com](http://valimail.com/) servers return a Name Server record for \_domainkey.valimail.com \_domainkey.valimail.com. 300 IN NS ns.vali.email. ;; Received 86 bytes from 205.251.192.220#53([ns-220.awsdns-27.com](http://ns-220.awsdns-27.com/) ) in 150 ms ns.vali.email returns the requested TXT record for google.\_domainkey.valimail.com google.\_domainkey.valimail.com. 1800 IN TXT "v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCF3d34YC3Mok7+J6KFWOHx0zoTwvnIlxPQLMu2dZ6kOK43g7QZcq0/nMnVKBds7dqgyn7eZ/CafhOHVFhSFOFbtaGOwJB4+eW4g4nz40TeMRYmY9TJMYLwQvbOKaP0Zq7D0eYvGPCgqI5mjZ3IrA6Rt/yA5gsOJ36IQOq79w2++QIDAQAB" ;; Received 336 bytes from 54.191.44.95#53(ns.vali.email) in 29 ms * * * Related Articles [Pointing a DMARC Record to Valimail](https://support.valimail.com/en/articles/8466367-pointing-a-dmarc-record-to-valimail) [Checking consistency of DNS Servers](https://support.valimail.com/en/articles/8466428-checking-consistency-of-dns-servers) [Why do some DNS providers not allow Valimail’s NS delegation for DMARC and DKIM?](https://support.valimail.com/en/articles/8466436-why-do-some-dns-providers-not-allow-valimail-s-ns-delegation-for-dmarc-and-dkim) [DNS Configuration DNS Made Easy](https://support.valimail.com/en/articles/8466438-dns-configuration-dns-made-easy) [One-time DNS Configuration for Amazon Route 53](https://support.valimail.com/en/articles/8466441-one-time-dns-configuration-for-amazon-route-53) Did this answer your question? 😞😐😃 --- # MOVEit vulnerability | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9142858-moveit-vulnerability#main-content) Table of contents [](https://support.valimail.com/en/articles/9142858-moveit-vulnerability#h_9ab904e44e) [All Collections](https://support.valimail.com/en/) [General](https://support.valimail.com/en/collections/9031225-general) [FAQ](https://support.valimail.com/en/collections/9031228-faq) MOVEit vulnerability MOVEit vulnerability ==================== Is Valimail using MOVEit? Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/9142858-moveit-vulnerability#h_9ab904e44e) _MOVEit vulnerability and Valimail. Should you be concerned?_ It was discovered that this file transfer solution has a major vulnerability ---------------------------------------------------------------------------- * Is Valimail using this solution? Valimail is currently not using MOVEit and thus it is not subject to its vulnerability. There are no concerns for MOVEit and its vulnerability when using any Valimail Product ​ * * * Related Articles [How do I manage the DMARC record in Valimail?](https://support.valimail.com/en/articles/8466300-how-do-i-manage-the-dmarc-record-in-valimail) [Pointing DKIM to Valimail](https://support.valimail.com/en/articles/8466369-pointing-dkim-to-valimail) [MailPoet](https://support.valimail.com/en/articles/8757459-mailpoet) [OVHCloud](https://support.valimail.com/en/articles/8775462-ovhcloud) [Failure Reports](https://support.valimail.com/en/articles/9142391-failure-reports) Did this answer your question? 😞😐😃 --- # Why do some DNS providers not allow Valimail’s NS delegation for DMARC and DKIM? | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466436-why-do-some-dns-providers-not-allow-valimail-s-ns-delegation-for-dmarc-and-dkim#main-content) [All Collections](https://support.valimail.com/en/) [Email Authentication Fundamentals](https://support.valimail.com/en/collections/3959040-email-authentication-fundamentals) [DNS: The Single Source of Truth](https://support.valimail.com/en/collections/6449880-dns-the-single-source-of-truth) Why do some DNS providers not allow Valimail’s NS delegation for DMARC and DKIM? Why do some DNS providers not allow Valimail’s NS delegation for DMARC and DKIM? ================================================================================ Updated over a year ago The Valimail DMARC and DKIM configuration are standard DNS delegations and are supported by any DNS server. Some DNS providers, typically those focussed on small business and non technical customers choose to limit what customers can configure in DNS. They do this to make things easier for their customers and to reduce their support burden. Unfortunately, one of the things that sometimes get excluded from the providers' portals are the ability to delegate subdomains. If the customer is using a DNS provider that has this restriction, the customer has two choices: 1. Manage DMARC and DKIM TXT records manually in their DNS 2. Move to a different DNS provider that allows delegation. Godaddy and Amazon Route 53 are examples of DNS providers that support NS delegation * * * Related Articles [Pointing DKIM to Valimail](https://support.valimail.com/en/articles/8466369-pointing-dkim-to-valimail) [DMARC/DKIM NS Pointer Records](https://support.valimail.com/en/articles/8466430-dmarc-dkim-ns-pointer-records) [Why it's safe to point SPF/DKIM/DMARC to Valimail](https://support.valimail.com/en/articles/8466437-why-it-s-safe-to-point-spf-dkim-dmarc-to-valimail) [DNS Configuration DNS Made Easy](https://support.valimail.com/en/articles/8466438-dns-configuration-dns-made-easy) [Setup your DNS records to use Valimail](https://support.valimail.com/en/articles/9142775-setup-your-dns-records-to-use-valimail) Did this answer your question? 😞😐😃 --- # Does Enforce DNS support Anycast? | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9142806-does-enforce-dns-support-anycast#main-content) [All Collections](https://support.valimail.com/en/) [General](https://support.valimail.com/en/collections/9031225-general) [FAQ](https://support.valimail.com/en/collections/9031228-faq) Does Enforce DNS support Anycast? Does Enforce DNS support Anycast? ================================= Anycast and compatibility information Updated over a year ago No, this is not currently supported. Since Enforce DNS only gets DNS requests from email receivers and not general Internet devices, there is no need for Anycast to provide routing to closest servers. * * * Related Articles [Enforce Self-Onboarding Guide](https://support.valimail.com/en/articles/8466339-enforce-self-onboarding-guide) [Email authentication for multiple DNS views](https://support.valimail.com/en/articles/8466431-email-authentication-for-multiple-dns-views) [Understanding the DNS resolution path](https://support.valimail.com/en/articles/8466434-understanding-the-dns-resolution-path) [I Use AT&T For DNS And Can't Add The Enforce Records In Their UI](https://support.valimail.com/en/articles/8466439-i-use-at-t-for-dns-and-can-t-add-the-enforce-records-in-their-ui) [Infoblox DNS](https://support.valimail.com/en/articles/8466440-infoblox-dns) Did this answer your question? 😞😐😃 --- # Legal Characters in DNS | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466432-legal-characters-in-dns#main-content) [All Collections](https://support.valimail.com/en/) [Email Authentication Fundamentals](https://support.valimail.com/en/collections/3959040-email-authentication-fundamentals) [DNS: The Single Source of Truth](https://support.valimail.com/en/collections/6449880-dns-the-single-source-of-truth) Legal Characters in DNS Legal Characters in DNS ======================= Updated over a year ago The Domain Name System consists of domain names, as the name suggests. The DNS standards, as updated in RFC 2181, clarifies that there are only two restrictions on domain names: 1. Individual labels (the parts between the dots) can not be longer than 63 characters 2. The entire fully qualified name (e.g. [server.example.com](http://server.example.com/) .) can not be more than 255 characters There is however a subset of domain names, that we refer to as hostnames, that have an additional restriction. All parts of a fully qualified host name must consist of only numbers, letters and hyphens (And can not start with a hyphen). This has led to some confusion because all domain names are not host names. A host name is a name that points to an IP address. This is mainly seen in Address (A) records but also in Mail eXchange (MX) records. There are some services that not only use but require the use of other types of characters. The most common of these is the Service Record (SRV) which is used to locate services associated with a domain . These records may look something like this: \_sip.\_tcp.example.com. 86400 IN SRV 0 5 5060 [sipserver.example.com](http://sipserver.example.com/) . DMARC and DKIM also require underscores: [\_dmarc.example.com](https://support.valimail.com//_dmarc.example.com) 3600 IN TXT ""v=DMARC1; p=none; rua=mailto:[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#5430393526370b353333142235383d7a3139353d38) " [test.\_domainkey.example.com](https://support.valimail.com//test._domainkey.example.com) IN CNAME foo.bar.com As you can see, this is not a hostname (no IP address is associated with it) so this is perfectly legal. Any other type of domain name that is not a hostname can also use underscores (NS, TXT, etc.). One additional restriction is around DKIM selectors. DKIM selectors must only consist of numbers, letters and hyphens (where a hyphen can not be the first character). Any dots in a DKIM selectors are considered separators between the selector name which allows for establishment of a hierarchy in DKIM keys * * * Related Articles [DMARC/DKIM NS Pointer Records](https://support.valimail.com/en/articles/8466430-dmarc-dkim-ns-pointer-records) [What is DKIM?](https://support.valimail.com/en/articles/8466466-what-is-dkim) [What characters are permitted in a DKIM selector?](https://support.valimail.com/en/articles/8466468-what-characters-are-permitted-in-a-dkim-selector) [Netsuite](https://support.valimail.com/en/articles/8757555-netsuite) [Bronto (Oracle Netsuite)](https://support.valimail.com/en/articles/9657452-bronto-oracle-netsuite) Did this answer your question? 😞😐😃 --- # How to access and navigate the Valimail Customer Portal | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9142853-how-to-access-and-navigate-the-valimail-customer-portal#main-content) Table of contents [](https://support.valimail.com/en/articles/9142853-how-to-access-and-navigate-the-valimail-customer-portal#h_b42a1968f2) [](https://support.valimail.com/en/articles/9142853-how-to-access-and-navigate-the-valimail-customer-portal#h_2564fd49ff) [](https://support.valimail.com/en/articles/9142853-how-to-access-and-navigate-the-valimail-customer-portal#h_73d3b5ea13) [All Collections](https://support.valimail.com/en/) [General](https://support.valimail.com/en/collections/9031225-general) [FAQ](https://support.valimail.com/en/collections/9031228-faq) How to access and navigate the Valimail Customer Portal How to access and navigate the Valimail Customer Portal ======================================================= Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/9142853-how-to-access-and-navigate-the-valimail-customer-portal#h_b42a1968f2) [](https://support.valimail.com/en/articles/9142853-how-to-access-and-navigate-the-valimail-customer-portal#h_2564fd49ff) [](https://support.valimail.com/en/articles/9142853-how-to-access-and-navigate-the-valimail-customer-portal#h_73d3b5ea13) **Signing in to the Valimail Customer Portal** ---------------------------------------------- A Valimail PS engineer will share the Customer Portal link during the onboarding kickoff meeting. 1\. Login using your email address ​ [![a screenshot of a login form](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008632865/1cfcac90369478ca77dce6ee/qsRVC5Tt7GBuY1pxwMEnQ87x7ut_Qs5QFA.png?expires=1755792000&signature=4715cd4eb887f1b37c1911c0a98925b665721d7531b528cdcdce9af990839f94&req=dSAnHs99n4lZXPMW1HO4zU7QqhFbfyeWfml%2B0Ou4P0tDPkyfsCGh0zSIvzjn%0AJfyneFEvYygGZ6YDS%2Fc%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008632865/1cfcac90369478ca77dce6ee/qsRVC5Tt7GBuY1pxwMEnQ87x7ut_Qs5QFA.png?expires=1755792000&signature=4715cd4eb887f1b37c1911c0a98925b665721d7531b528cdcdce9af990839f94&req=dSAnHs99n4lZXPMW1HO4zU7QqhFbfyeWfml%2B0Ou4P0tDPkyfsCGh0zSIvzjn%0AJfyneFEvYygGZ6YDS%2Fc%3D%0A) 2\. A verification code will be sent to your email address [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008632870/fae2badc261101b10ef85cc1/PRzO6qqJDhUr38OMgAh4Lm7j6kidbVtxJQ.png?expires=1755792000&signature=847fa3818a2a1c224244ba7a3a8f4db1e71c9ddfbb736c298af97b4c6a7d327c&req=dSAnHs99n4lYWfMW1HO4zV9hp722hG6Efj7YaVurt%2FaPiDNa5%2Bvjq3zCnNM6%0AC%2BnzNYSC1dixY%2FbNWqM%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008632870/fae2badc261101b10ef85cc1/PRzO6qqJDhUr38OMgAh4Lm7j6kidbVtxJQ.png?expires=1755792000&signature=847fa3818a2a1c224244ba7a3a8f4db1e71c9ddfbb736c298af97b4c6a7d327c&req=dSAnHs99n4lYWfMW1HO4zV9hp722hG6Efj7YaVurt%2FaPiDNa5%2Bvjq3zCnNM6%0AC%2BnzNYSC1dixY%2FbNWqM%3D%0A) 3\. Input the Verficiation code to complete the login process [![a screenshot of a email form](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008632874/6221a64622b62975cd9933c8/F7jBgPmkWl_sXhLI-yPRcnDwCsiG-oCNEQ.png?expires=1755792000&signature=9428141bc4e0db2d09ed15999510624be4f63c76f39f09400eeb1ad65f3ca16b&req=dSAnHs99n4lYXfMW1HO4zcKsjmuJDhtVVXrRb06NEQ4vQO%2FK%2Bxo2lxpGmbfS%0AVibHuNxUgA835FV5S7Q%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008632874/6221a64622b62975cd9933c8/F7jBgPmkWl_sXhLI-yPRcnDwCsiG-oCNEQ.png?expires=1755792000&signature=9428141bc4e0db2d09ed15999510624be4f63c76f39f09400eeb1ad65f3ca16b&req=dSAnHs99n4lYXfMW1HO4zcKsjmuJDhtVVXrRb06NEQ4vQO%2FK%2Bxo2lxpGmbfS%0AVibHuNxUgA835FV5S7Q%3D%0A) **Navigating the Portal** ------------------------- On the top left hand side you can access the different slides that are shared on the portal. [![a screenshot of a phone](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008632875/27111d655ec17587e25ffa9f/P3Bh9jWT3nNOqjDkasPVN2kD4IjypiECSw.png?expires=1755792000&signature=739fdd3555548746a7d8cb194ca0f3506f5306897e5ed5bbd93c9d57570bd827&req=dSAnHs99n4lYXPMW1HO4zWAYfk27J1p2kcae4WS9Py0HO8pg%2F4hMXeeu%2BCN%2B%0ABNOq87%2BSbFXqY9jN%2BJI%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008632875/27111d655ec17587e25ffa9f/P3Bh9jWT3nNOqjDkasPVN2kD4IjypiECSw.png?expires=1755792000&signature=739fdd3555548746a7d8cb194ca0f3506f5306897e5ed5bbd93c9d57570bd827&req=dSAnHs99n4lYXPMW1HO4zWAYfk27J1p2kcae4WS9Py0HO8pg%2F4hMXeeu%2BCN%2B%0ABNOq87%2BSbFXqY9jN%2BJI%3D%0A) 1\. Onboarding Kickoff Presentation - This is going to be used during our Kickoff call and will remain available on the portal to reference in the future. 2\. Pointing DNS Record - These will be the first steps that you need to take toward your DMARC enforcement journey 3\. Onboarding Services Task - A collection of all detected third-party vendors sending on behalf of the domains you are onboarding. This will offer insight into the detected services like if they are configurable via SPF, DKIM, or both. During the onboarding process, you will need to Authorize and configure these vendors to send in a DMARC-compliant manner. 4\. FAQ - Most commonly frequently asked questions and answers. **Communicating via active tasks** ---------------------------------- You are able to communicate with your assigned PS engineer directly on active tasks via comments. Once you open the task you have the option to add Comments, Documents, Video or URLs directly on the task. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008632877/1617067a27f02ad0ab9269b7/XVlpgA6wpRQmAY4hf5VdPlGkVdfs5jp-Nw.png?expires=1755792000&signature=47e6e2a36198a99a5c0172b3bffa1c986f6b2defbf3606de32dc75bb975df6ff&req=dSAnHs99n4lYXvMW1HO4zdzNMOiRdWqGBO20cLniTz%2BDP2SdJlyzPliqiXrt%0Ac7aMa9jI2j3kudtMrM4%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008632877/1617067a27f02ad0ab9269b7/XVlpgA6wpRQmAY4hf5VdPlGkVdfs5jp-Nw.png?expires=1755792000&signature=47e6e2a36198a99a5c0172b3bffa1c986f6b2defbf3606de32dc75bb975df6ff&req=dSAnHs99n4lYXvMW1HO4zdzNMOiRdWqGBO20cLniTz%2BDP2SdJlyzPliqiXrt%0Ac7aMa9jI2j3kudtMrM4%3D%0A) * * * Related Articles [Enforce Self-Onboarding Guide](https://support.valimail.com/en/articles/8466339-enforce-self-onboarding-guide) [Tutorial: How to Integrate IBM Cloud Identity with Valimail Enforce](https://support.valimail.com/en/articles/8466407-tutorial-how-to-integrate-ibm-cloud-identity-with-valimail-enforce) [Oracle Fusion](https://support.valimail.com/en/articles/8771290-oracle-fusion) [Enforce FAQs](https://support.valimail.com/en/articles/9142822-enforce-faqs) [How to use the Valimail Align Authentication Report](https://support.valimail.com/en/articles/9318651-how-to-use-the-valimail-align-authentication-report) Did this answer your question? 😞😐😃 --- # Troubleshooting | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/9031595-troubleshooting#main-content) [All Collections](https://support.valimail.com/en/) [General](https://support.valimail.com/en/collections/9031225-general) Troubleshooting Troubleshooting =============== 13 articles [O365 ONLINE Console Can Display Warning Error For SPFWhy do I see an error in O365 Online Console after pointing SPF to Valimail?](https://support.valimail.com/en/articles/9142869-o365-online-console-can-display-warning-error-for-spf) [I pointed to Valimail but don't see any DMARC information in ReportingNot seeing DMARC info? You might be sending to domains whose receiving gateways (SEGs) are not sending out DMARC aggregate reports.](https://support.valimail.com/en/articles/9142882-i-pointed-to-valimail-but-don-t-see-any-dmarc-information-in-reporting) [I can't find a sender in the email service provider configuration listWhy can't I find a sender in the Email Service Provider configuration list?](https://support.valimail.com/en/articles/9142885-i-can-t-find-a-sender-in-the-email-service-provider-configuration-list) [M365 overriding DMARC resultsWhy is Microsoft 365 overriding DMARC results?](https://support.valimail.com/en/articles/9142940-m365-overriding-dmarc-results) [Why do I get errors message when adding a NetblockErrors when adding netblock](https://support.valimail.com/en/articles/9142945-why-do-i-get-errors-message-when-adding-a-netblock) [Why is my downloaded report for Unidentified Senders blank?FAQ: Most common reason to why the Unidentified Senders Report is blank.](https://support.valimail.com/en/articles/9143099-why-is-my-downloaded-report-for-unidentified-senders-blank) [Microsoft 365: "action=oreject" and what to do about itHow to increase inbound email security for messages that should be rejected from a DMARC perspective in Microsoft 365.](https://support.valimail.com/en/articles/9143109-microsoft-365-action-oreject-and-what-to-do-about-it) [Why do I see a "null DNS lookup" when I use a certain DNS scanner?](https://support.valimail.com/en/articles/9143114-why-do-i-see-a-null-dns-lookup-when-i-use-a-certain-dns-scanner) [Valimail Enforce Offboarding ProcessOffboarding process for removing your domains from Valimail Enforce](https://support.valimail.com/en/articles/9143118-valimail-enforce-offboarding-process) [Why do I see email traffic from ladwp.com hostnames on my domain?Traffic from ladwp.com hostnames on my domain - what can I do to prevent malicious third parties from impersonating my domain?](https://support.valimail.com/en/articles/9143125-why-do-i-see-email-traffic-from-ladwp-com-hostnames-on-my-domain) [How Do I Reset The Password To My Valimail Account?Steps to reset the password for your Valimail account](https://support.valimail.com/en/articles/9143134-how-do-i-reset-the-password-to-my-valimail-account) [Why am I seeing emails with the disposition P=None when my domain is enforcing DMARC?Why do I see p=None in the aggregate reports if my domain is at DMARC Enforcement](https://support.valimail.com/en/articles/9143136-why-am-i-seeing-emails-with-the-disposition-p-none-when-my-domain-is-enforcing-dmarc) [Valimail SPF Macro Syntax](https://support.valimail.com/en/articles/9143142-valimail-spf-macro-syntax) --- # What information is captured by Valimail? | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9142864-what-information-is-captured-by-valimail#main-content) [All Collections](https://support.valimail.com/en/) [General](https://support.valimail.com/en/collections/9031225-general) [FAQ](https://support.valimail.com/en/collections/9031228-faq) What information is captured by Valimail? What information is captured by Valimail? ========================================= Valimail Data collection general information. Updated over a year ago Valimail only collects DMARC aggregate reports on behalf of their customers. Valimail’s infrastructure is GDPR-ready, Privacy Shield certified and SOC2 Type 2 compliant. And we handle no PII (personally identifiable information), so you’re not putting any customer data at risk when you use us to automate your DMARC deployment and management. For more information please see the blog post below and [this link to our privacy policy](https://www.valimail.com/legal/privacy/) which have more information: [How DMARC can facilitate GDPR Compliance.](https://www.valimail.com/blog/how-dmarc-can-facilitate-gdpr-compliance/) * * * Related Articles [Using the Authentication Report](https://support.valimail.com/en/articles/8466383-using-the-authentication-report) [Drip](https://support.valimail.com/en/articles/8754560-drip) Did this answer your question? 😞😐😃 --- # O365 ONLINE Console Can Display Warning Error For SPF | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9142869-o365-online-console-can-display-warning-error-for-spf#main-content) [All Collections](https://support.valimail.com/en/) [General](https://support.valimail.com/en/collections/9031225-general) [Troubleshooting](https://support.valimail.com/en/collections/9031595-troubleshooting) O365 ONLINE Console Can Display Warning Error For SPF O365 ONLINE Console Can Display Warning Error For SPF ===================================================== Why do I see an error in O365 Online Console after pointing SPF to Valimail? Updated over a year ago Some Valimail Enforce customers may see an error in the O365 Online Admin console around their domain's SPF TXT record if they are using Valimail's standard SPF record. This is due to their console's inability to validate the record completely- instead, it is doing a simple REGEX check and is looking for "spf.protection.outlook.com -all". The desired record is produced on an actual SPF query via DNS if Microsoft Office 365 is configured and enabled as a sending service in your configuration. Example of the warning error below. This is from the O365 Online Version If this is a concern for your organization, you can add the above include **after** Valimail's SPF record in your DNS, otherwise you can ignore the warning in the console. For further reading see the following articles: [Pointing an SPF Record to Valimail](https://support.valimail.com/en/articles/8466368-pointing-an-spf-record-to-valimail) [Working around Vendor Verification of SPF](https://support.valimail.com/en/articles/8466463-working-around-vendor-verification-of-spf) [How does the Valimail SPF Macro actually work?](https://support.valimail.com/en/articles/9141676-how-does-the-valimail-spf-macro-actually-work) [![a screenshot of a web page](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008635915/8b20d8091773452492d59b74/5ETXGXwFyfKna_Rv0UBMzHkVU8myvXmY6g.png?expires=1755792000&signature=7842fc8084b3b054d723fbd4581ae0b7632d239b168ec257d1abef2a06e844df&req=dSAnHs99mIheXPMW1HO4zeePny8KlNNprlrEmE%2F2AhIBBjvBnM7DELw7XXQU%0AneEFae9hb4ZJ%2F53SQfY%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008635915/8b20d8091773452492d59b74/5ETXGXwFyfKna_Rv0UBMzHkVU8myvXmY6g.png?expires=1755792000&signature=7842fc8084b3b054d723fbd4581ae0b7632d239b168ec257d1abef2a06e844df&req=dSAnHs99mIheXPMW1HO4zeePny8KlNNprlrEmE%2F2AhIBBjvBnM7DELw7XXQU%0AneEFae9hb4ZJ%2F53SQfY%3D%0A) Did this answer your question? 😞😐😃 --- # Email authentication for multiple DNS views | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466431-email-authentication-for-multiple-dns-views#main-content) [All Collections](https://support.valimail.com/en/) [Email Authentication Fundamentals](https://support.valimail.com/en/collections/3959040-email-authentication-fundamentals) [DNS: The Single Source of Truth](https://support.valimail.com/en/collections/6449880-dns-the-single-source-of-truth) Email authentication for multiple DNS views Email authentication for multiple DNS views =========================================== Updated over a year ago Many companies will configure their DNS to have multiple DNS Views. A DNS view is a copy of one or more DNS zones that is only accessible to a specified set of clients. In many cases there will only be one DNS view which is available to anyone on the Internet and the domain owners own employees. In larger companies, the domain owner may have some DNS information that is only available to their employees and not to the general Internet for security reasons. For example internal databases or other business applications should not be advertised to non employees. It is possible to have many DNS views but due to complexity of management, most organizations will have no more than two. Multiple DNS views may have implications for email authentication. Any entity doing email authentication must be able to find the proper SPF/DKIM/DMARC information in order to do that authentication. If one DNS view has the proper SPF/DKIM/DMARC configuration but another does not, any entity that accesses the second DNS view will not be able to validate emails with the proper information. This becomes even more important when DMARC is at enforcement. If a company has multiple DNS views, it is important to ensure that when updating SPF/DKIM to point to Valimail, we also update any internal SPF/DKIM on internal DNS views [![a diagram of a computer network](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851214920/388913cfe264dc1ba69abad3/kJbuqXzJXmdvt5qOzB_VMfv74ggrgiR67g.png-1586203060?expires=1755792000&signature=645e41d8d39daaa64ac3252e966f725839009a94d1423699219b19142bdcd071&req=fCUmFMh6lINfFb4f3HP0gDC%2BxtdOV5OhbHNVu7e2jtlLQD6hjQE7PZdGqxgs%0AapYOf6g68PchFyt6Mw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851214920/388913cfe264dc1ba69abad3/kJbuqXzJXmdvt5qOzB_VMfv74ggrgiR67g.png-1586203060?expires=1755792000&signature=645e41d8d39daaa64ac3252e966f725839009a94d1423699219b19142bdcd071&req=fCUmFMh6lINfFb4f3HP0gDC%2BxtdOV5OhbHNVu7e2jtlLQD6hjQE7PZdGqxgs%0AapYOf6g68PchFyt6Mw%3D%3D%0A) * * * Related Articles [Enforce Self-Onboarding Guide](https://support.valimail.com/en/articles/8466339-enforce-self-onboarding-guide) [Using the Authentication Report](https://support.valimail.com/en/articles/8466383-using-the-authentication-report) [Valimail DNS Downtime](https://support.valimail.com/en/articles/8466435-valimail-dns-downtime) [How to use the Valimail Align Authentication Report](https://support.valimail.com/en/articles/9318651-how-to-use-the-valimail-align-authentication-report) [Email Analyzer Report](https://support.valimail.com/en/articles/9530012-email-analyzer-report) Did this answer your question? 😞😐😃 --- # My DNS provider doesn't allow creation of NS records. What workarounds are possible? | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466433-my-dns-provider-doesn-t-allow-creation-of-ns-records-what-workarounds-are-possible#main-content) [All Collections](https://support.valimail.com/en/) [Email Authentication Fundamentals](https://support.valimail.com/en/collections/3959040-email-authentication-fundamentals) [DNS: The Single Source of Truth](https://support.valimail.com/en/collections/6449880-dns-the-single-source-of-truth) My DNS provider doesn't allow creation of NS records. What workarounds are possible? My DNS provider doesn't allow creation of NS records. What workarounds are possible? ==================================================================================== Updated over 3 months ago If you previously received instructions to create an NS record in order to connect to Valimail Monitor, please refer to the following instructions instead: **[Getting Started: Connecting to Valimail Monitor](https://support.valimail.com/en/articles/8466256-getting-started-with-valimail-monitor) ** * * * Related Articles [How do I manage the DMARC record in Valimail?](https://support.valimail.com/en/articles/8466300-how-do-i-manage-the-dmarc-record-in-valimail) [Pointing a DMARC Record to Valimail](https://support.valimail.com/en/articles/8466367-pointing-a-dmarc-record-to-valimail) [DMARC/DKIM NS Pointer Records](https://support.valimail.com/en/articles/8466430-dmarc-dkim-ns-pointer-records) [DNS Configuration DNS Made Easy](https://support.valimail.com/en/articles/8466438-dns-configuration-dns-made-easy) [Setup your DNS records to use Valimail](https://support.valimail.com/en/articles/9142775-setup-your-dns-records-to-use-valimail) Did this answer your question? 😞😐😃 --- # I pointed to Valimail but don't see any DMARC information in Reporting | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9142882-i-pointed-to-valimail-but-don-t-see-any-dmarc-information-in-reporting#main-content) [All Collections](https://support.valimail.com/en/) [General](https://support.valimail.com/en/collections/9031225-general) [Troubleshooting](https://support.valimail.com/en/collections/9031595-troubleshooting) I pointed to Valimail but don't see any DMARC information in Reporting I pointed to Valimail but don't see any DMARC information in Reporting ====================================================================== Not seeing DMARC info? You might be sending to domains whose receiving gateways (SEGs) are not sending out DMARC aggregate reports. Updated over a year ago DMARC data comes from inboxes receiving your mail. They aggregate this data and send it every 24 hours. If you have just started with Valimail, you may not have any data yet for this reason. Wait a day or even a week, if you can, to let data start coming in. To make sure you remember to come back when data does arrive, you can setup email alerts that will send when there's something that warrants your attention. If you've pointed DMARC to Valimail successfully but are still not seeing any information in Reporting, it's possible that you are sending to domains whose receiving gateways (SEGs) are not sending out DMARC aggregate reports. While DMARC is supported widely around the world, there is a small number of email receiving systems that do not send out aggregate reports. We recommend that you start emailing a wider array of recipients across a larger number of receiving servers- eg Google, Yahoo, etc. at a higher volume to test the reporting features. Customers who strictly use Microsoft 365 as their gateway and mostly email other domains of theirs may be interested in using our paid platform and connecting to their Microsoft 365 mailbox, allowing Valimail to generate DMARC aggregate reports for your Microsoft 365 instance. * * * Related Articles [Getting Started with Valimail DMARC Monitor for FireEye](https://support.valimail.com/en/articles/8466261-getting-started-with-valimail-dmarc-monitor-for-fireeye) [How do I manage the DMARC record in Valimail?](https://support.valimail.com/en/articles/8466300-how-do-i-manage-the-dmarc-record-in-valimail) [Pointing a DMARC Record to Valimail](https://support.valimail.com/en/articles/8466367-pointing-a-dmarc-record-to-valimail) [DMARC FAQs](https://support.valimail.com/en/articles/8466457-dmarc-faqs) [Why am I seeing emails with the disposition P=None when my domain is enforcing DMARC?](https://support.valimail.com/en/articles/9143136-why-am-i-seeing-emails-with-the-disposition-p-none-when-my-domain-is-enforcing-dmarc) Did this answer your question? 😞😐😃 --- # Checking consistency of DNS Servers | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466428-checking-consistency-of-dns-servers#main-content) [All Collections](https://support.valimail.com/en/) [Email Authentication Fundamentals](https://support.valimail.com/en/collections/3959040-email-authentication-fundamentals) [DNS: The Single Source of Truth](https://support.valimail.com/en/collections/6449880-dns-the-single-source-of-truth) Checking consistency of DNS Servers Checking consistency of DNS Servers =================================== Updated over a year ago All domains will have at least two DNS servers associated with the domain. Many domains will have more than two. The DNS data on all servers for a domain need to be identical. If you are seeing an issue where sometimes a query returns the proper result and sometimes it does not, it could be an issue of synchronization between the DNS servers for a domain. To investigate this, you can send a query to a specific DNS server. For example, if we look at the Name Servers for [Valimail.com](http://valimail.com/) , we see: dig [valimail.com](http://valimail.com/) NS +short [ns-1144.awsdns-15.org](http://ns-1144.awsdns-15.org/) . [ns-1911.awsdns-46.co.uk](http://ns-1911.awsdns-46.co.uk/) . [ns-220.awsdns-27.com](http://ns-220.awsdns-27.com/) . [ns-624.awsdns-14.net](http://ns-624.awsdns-14.net/) . If we want to send a query to a specific DNS server in the above list, you can use the ‘@’ option for the Dig command: dig [www.valimail.com](http://www.valimail.com/) TXT @ns-1144.awsdns-15.org. +short [D1k4cl6iaqr939.cloudfront.net](http://d1k4cl6iaqr939.cloudfront.net/) . If you run the same query against all servers individually, you can see exactly what data each has for a specific DNS name. One other note on queries to these servers directly, there is no DNS caching * * * Related Articles [DNS records on subdomains and when to use them](https://support.valimail.com/en/articles/8466372-dns-records-on-subdomains-and-when-to-use-them) [When to delegate subdomains to Enforce](https://support.valimail.com/en/articles/8466377-when-to-delegate-subdomains-to-enforce) [Understanding the DNS resolution path](https://support.valimail.com/en/articles/8466434-understanding-the-dns-resolution-path) [DNS Configuration DNS Made Easy](https://support.valimail.com/en/articles/8466438-dns-configuration-dns-made-easy) [Windows Server DNS Configuration](https://support.valimail.com/en/articles/8466448-windows-server-dns-configuration) Did this answer your question? 😞😐😃 --- # M365 overriding DMARC results | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9142940-m365-overriding-dmarc-results#main-content) [All Collections](https://support.valimail.com/en/) [General](https://support.valimail.com/en/collections/9031225-general) [Troubleshooting](https://support.valimail.com/en/collections/9031595-troubleshooting) M365 overriding DMARC results M365 overriding DMARC results ============================= Why is Microsoft 365 overriding DMARC results? Updated over a year ago If an email is delivered to the inbox in M365 even though the email fails DMARC, the first thing to look for is the Antispam Report in the headers of the email. If the Spam Confidence Level is set to -1, this means that the email was delivered due to a rule defined in M365 as shown below. X-Forefront-Antispam-Report: CIP:10.23.45.67;CTRY:US;LANG:en;**SCL:-1**;SRV:;IPV:NLI;SFV:SKA;H:o5.notifications.acme.com;PTR:o5.notifications.citrix.com;CAT:NONE;SFTY:;SFS:;DIR:INB;SFP:; There are two main places to look for these rules. To find the rules, log into M365 as an admin and go to mail flow and click on 'rules': [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008656752/1a3af9c738c4739cbcc417fd/ETOo2cvyzSiGmpIg8DCPs5AkOBV5zD1WSQ.png?expires=1755792000&signature=8651c3eb1c71e7a6de09a1a8958f7c1761cc6f000534f79f87f794508b5763f4&req=dSAnHs97m4ZaW%2FMW1HO4zUopTDCURZXce9xin7TBmWaW32ZrtttTRzXYs1i%2F%0Adt%2BX10t%2B9Dp99gX3tJo%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008656752/1a3af9c738c4739cbcc417fd/ETOo2cvyzSiGmpIg8DCPs5AkOBV5zD1WSQ.png?expires=1755792000&signature=8651c3eb1c71e7a6de09a1a8958f7c1761cc6f000534f79f87f794508b5763f4&req=dSAnHs97m4ZaW%2FMW1HO4zUopTDCURZXce9xin7TBmWaW32ZrtttTRzXYs1i%2F%0Adt%2BX10t%2B9Dp99gX3tJo%3D%0A) Examine each rule to see if the IP, From address or other information in the email is listed in a mail rule. By clicking on a rule, you can see the configuration as shown below: [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008656758/6524676c71875dfac77da1db/7IZB0tXDoNmVnQWV2cWEpT2QTQQ6xI4hAw.png?expires=1755792000&signature=754b142b8ecb305294891ab0fef93a0cbd58bc26ccfeda2e22767e98f0188aaf&req=dSAnHs97m4ZaUfMW1HO4zfrXCqBwWGKMZT9i4oGYk%2BLiKmBI3AaeZWNk7nNb%0AGbJQX%2FeeI0rx5iPMQys%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008656758/6524676c71875dfac77da1db/7IZB0tXDoNmVnQWV2cWEpT2QTQQ6xI4hAw.png?expires=1755792000&signature=754b142b8ecb305294891ab0fef93a0cbd58bc26ccfeda2e22767e98f0188aaf&req=dSAnHs97m4ZaUfMW1HO4zfrXCqBwWGKMZT9i4oGYk%2BLiKmBI3AaeZWNk7nNb%0AGbJQX%2FeeI0rx5iPMQys%3D%0A) Another place to look is the spam settings. Specifically, look at the allowed domains and allowed senders to ensure that the email was not allowed based on it's domain [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008656764/50ad4f822aa214852ccb62e1/4UJWgAZWSS5-R82jVezAobUQaHam2yS_xQ.png?expires=1755792000&signature=1b7f01d527c7b8bc2457da21ad3c48e20a222b7e4d21fefd973bb19daffa89d8&req=dSAnHs97m4ZZXfMW1HO4zUdKgJmo7ocnJlH1GdZmYjpG3lXJkVbFzo%2BTKQof%0AF%2FmrY4h%2Fjolm3LO%2Bhek%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008656764/50ad4f822aa214852ccb62e1/4UJWgAZWSS5-R82jVezAobUQaHam2yS_xQ.png?expires=1755792000&signature=1b7f01d527c7b8bc2457da21ad3c48e20a222b7e4d21fefd973bb19daffa89d8&req=dSAnHs97m4ZZXfMW1HO4zUdKgJmo7ocnJlH1GdZmYjpG3lXJkVbFzo%2BTKQof%0AF%2FmrY4h%2Fjolm3LO%2Bhek%3D%0A) * * * Related Articles [Microsoft Office 365](https://support.valimail.com/en/articles/8705860-microsoft-office-365) [Intermedia Exchange Email](https://support.valimail.com/en/articles/8771191-intermedia-exchange-email) [Microsoft 365: "action=oreject" and what to do about it](https://support.valimail.com/en/articles/9143109-microsoft-365-action-oreject-and-what-to-do-about-it) [Why am I seeing emails with the disposition P=None when my domain is enforcing DMARC?](https://support.valimail.com/en/articles/9143136-why-am-i-seeing-emails-with-the-disposition-p-none-when-my-domain-is-enforcing-dmarc) [Configuring DMARC Policy via API](https://support.valimail.com/en/articles/10612039-configuring-dmarc-policy-via-api) Did this answer your question? 😞😐😃 --- # DMARC/DKIM NS Pointer Records | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466430-dmarc-dkim-ns-pointer-records#main-content) [All Collections](https://support.valimail.com/en/) [Email Authentication Fundamentals](https://support.valimail.com/en/collections/3959040-email-authentication-fundamentals) [DNS: The Single Source of Truth](https://support.valimail.com/en/collections/6449880-dns-the-single-source-of-truth) DMARC/DKIM NS Pointer Records DMARC/DKIM NS Pointer Records ============================= Updated over a year ago **Summary** A standard Valimail customer engagement requires that the customer point two DNS zones to Valimail, one for DKIM (e.g., \_domainkey.example.com) and the other for DMARC (e.g., \_dmarc.example.com). By definition, DNS delegation cedes control of a portion of the domain owner’s namespace to the delegated party, and some customers may have concerns that such delegation will not only give Valimail the ability to create arbitrary DNS records in the delegated namespace but that Valimail might exercise this ability. This article explains why customers should not be concerned about the NS records that Valimail asks you to implement, and it borrows heavily from [RFC 8552](https://datatracker.ietf.org/doc/html/rfc8552) , an Internet Best Current Practice for DNS names containing underscores. **DNS Delegation** The Domain Name System is a hierarchical, distributed namespace. Names in DNS are separated by dots (e.g., [www.example.com](http://www.example.com/) ) and those dots represent separators in the hierarchy. Some DNS servers are designated as “authoritative” for a given branch of the DNS namespace. When a server is designated as authoritative, it is expected to be the one true source of answers for any query about its part of the namespace. An authoritative server can delegate authority about smaller parts of its namespace to other servers, meaning that it cedes management of part of its namespace to other servers. For example, the DNS server that is authoritative for “example.com” (which we’ll call “ns1.example.com”) might want to delegate authority for “marketing.example.com” to a different server (which we’ll call “nsmktg.example.com”) to allow folks in the marketing department to manage that part of the space. In technical terms, ns1.example.com would publish the following record in DNS: marketing.example.com NS nsmktg.example.com In layman’s terms, when ns1.example.com is asked to answer any queries about any name ending in “marketing.example.com”, its response will be to effectively point to nsmktg.example.com and say “Go ask that server for your answer.” Valimail usually asks its customers to point two names to its servers, using records like this: * \_dmarc.example.com NS ns.vali.email * \_domainkey.example.com NS ns.vali.email The first example here is designed to allow Valimail to manage the customer’s DMARC policy record, while the second allows Valimail to manage the publication of the customer’s DKIM public key records. At first glance, these delegations seemingly also allow Valimail to publish any record in DNS ending in either “\_dmarc.example.com” or “\_domainkey.example.com”, but the rules of DNS are such that this is simply not so. **Syntax Rules for DNS Hostnames** First published in October, 1985, [RFC 952](https://datatracker.ietf.org/doc/html/rfc952) established the set of valid characters for use in DNS hostnames, limiting the set to letters, numbers, the hyphen, and the dot. RFC 952 was subsequently updated by [RFC 1123](https://datatracker.ietf.org/doc/html/rfc1123) , which reaffirmed the character set used for valid hostnames. This means that the underscore character, which is present in both domain names pointed to Valimail, cannot appear in the following types of DNS records: * The hostname part of a DNS A record, which maps hostnames to IP addresses * The hostname part of a DNS PTR record, which maps IP addresses to hostnames * The hostname part of a DNS MX record, which maps a domain name to the hostname of a server that accepts inbound mail on that domain’s behalf. * The hostname part of an DNS NS record, which maps a domain name to the hostname of a server that is authoritative for DNS for that domain. * Any hostname in a DNS CNAME record, which can map a DNS hostname or domain name to its canonical name, which in turn can be either a DNS hostname or domain name. These restrictions prevent Valimail from creating any of the above record types using “\_dmarc.example.com” or “\_domainkey.example.com” in any hostname value in such records. Valimail explicitly only asks for underscore domain names to be pointed, so that we cannot in any circumstance run a publicly accessible web server on behalf of our customers. This functionality has passed FedRAMP compliance in the United States and is used in this delegated manner by the US Department of the Interior, Federal Aviation Administration, and Environmental Protection Agency, amongst many others. **Valid DNS Record Types Using The Underscore Character** While underscores are not permitted in DNS hostnames, there are other DNS records that are not hostnames that allow for use of the underscore character in their names. Among these record types are the DNS TXT record ([RFC 1035](https://datatracker.ietf.org/doc/html/rfc1035) ), the DNS SRV record ([RFC 2782](https://datatracker.ietf.org/doc/html/rfc2782) and [RFC 6335](https://datatracker.ietf.org/doc/html/rfc6335) ), and the DNS URI record ([RFC 7553](https://datatracker.ietf.org/doc/html/rfc7553) ). These “generalized” resource record types don’t rely on hostnames, only domain names, and free text, and so the prohibition on the use of underscore characters does not apply to them. **DMARC, DKIM, and Domain Names with Underscores** Both the DMARC and DKIM protocols define domain names with labels that start with the underscore character, mimicking the DNS SRV record syntax. Both protocols also allow for the creation of names that are subordinate to the delegated domain name under very specific circumstances. _DMARC_ The DMARC protocol allows for the possibility of a third-party domain receiving aggregate and/or failure reports for the domain publishing the DMARC policy record. [RFC 7489](https://datatracker.ietf.org/doc/html/rfc7489#section-7.1) describes the DNS TXT record to be published under such circumstances, but such records exist in the domain of the third-party report receiving domain, not the domain publishing the DMARC policy record. _DKIM_ The DKIM protocol ([RFC 6376](https://datatracker.ietf.org/doc/html/rfc6376) ) relies on something called a “selector” to validate a DKIM signature. Each DKIM-signed message has within it the name of the “selector” that was used in signing the message, and the message recipient will use that name, along with the signing domain (also included in the message) to construct a DNS domain name at which a TXT record containing the DKIM public key used for signing that message should be published. The format of this name will be akin to “selector.\_domainkey.signingDomain.name” (e.g., “s1.\_domainkey.example.com for a message DKIM signed by domain example.com using selector “s1”). In order to ensure that DKIM-signed messages have an opportunity to pass validation checks, Valimail would have to publish TXT records in DNS for each selector used by its customer in signing messages, with each TXT record being a domain name that is subordinate to the domain name pointed to Valimail (e.g., \_domainkey.example.com) Further, sub labels within DKIM (such as selector1.region1.\_domainkey.example.com) are common and valuable for subdividing namespaces. **Conclusion** The delegation of authority to Valimail by customers of the “\_dmarc” and “\_domainkey” portions of the namespace for the customer domain does not give Valimail free reign to create any records it wants to in those spaces. While there are legitimate reasons for Valimail to create TXT records in the “\_domainkey” namespace for the publication of DKIM public keys, the DNS protocol keeps a check on the creation of most other resource record types due to the presence of the underscore character in the namespaces pointed to Valimail. * * * Related Articles [Pointing a DMARC Record to Valimail](https://support.valimail.com/en/articles/8466367-pointing-a-dmarc-record-to-valimail) [Pointing DKIM to Valimail](https://support.valimail.com/en/articles/8466369-pointing-dkim-to-valimail) [Legal Characters in DNS](https://support.valimail.com/en/articles/8466432-legal-characters-in-dns) [Why it's safe to point SPF/DKIM/DMARC to Valimail](https://support.valimail.com/en/articles/8466437-why-it-s-safe-to-point-spf-dkim-dmarc-to-valimail) [Critsend](https://support.valimail.com/en/articles/8822976-critsend) Did this answer your question? 😞😐😃 --- # Deliverability Advice Questions | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466429-deliverability-advice-questions#main-content) [All Collections](https://support.valimail.com/en/) [Email Authentication Fundamentals](https://support.valimail.com/en/collections/3959040-email-authentication-fundamentals) [DNS: The Single Source of Truth](https://support.valimail.com/en/collections/6449880-dns-the-single-source-of-truth) Deliverability Advice Questions Deliverability Advice Questions =============================== Updated over a year ago Valimail Support occasionally receives questions about advice on deliverability for specific marketing or general email tools. Domains that are at DMARC enforcement are declaring that their legitimately sent email is properly authenticated. In many cases email deliverability is improved by being at DMARC enforcement. _That said, we do not offer deliverability advice other than recommending that your sending domains are enforcing DMARC with a policy of Quarantine or Reject._ Feedback from SNDS, Google Postmaster tools, and Yahoo postmaster tools about domain reputation are separate matters. If your mail is authenticating properly, and you’re at enforcement, then your domain is earning the reputation it deserves based on your sending practices. This means that only email you send counts for or against you, and you can work with individual senders or sending services to make sure they’re sending well on your behalf. * * * Related Articles [Understanding Executive Reports](https://support.valimail.com/en/articles/8466381-understanding-executive-reports) [Valimail DNS Downtime](https://support.valimail.com/en/articles/8466435-valimail-dns-downtime) [What is DMARC?](https://support.valimail.com/en/articles/8466450-what-is-dmarc) [Mailing Lists & Deliverability with DMARC](https://support.valimail.com/en/articles/8466482-mailing-lists-deliverability-with-dmarc) [Sailthru](https://support.valimail.com/en/articles/8758318-sailthru) Did this answer your question? 😞😐😃 --- # Specific DNS Providers | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/6449893-specific-dns-providers#main-content) [All Collections](https://support.valimail.com/en/) [Email Authentication Fundamentals](https://support.valimail.com/en/collections/3959040-email-authentication-fundamentals) [DNS: The Single Source of Truth](https://support.valimail.com/en/collections/6449880-dns-the-single-source-of-truth) Specific DNS Providers Specific DNS Providers ====================== 11 articles [Windows Server DNS Configuration](https://support.valimail.com/en/articles/8466448-windows-server-dns-configuration) [One-time DNS Configuration for Network Solutions](https://support.valimail.com/en/articles/8466447-one-time-dns-configuration-for-network-solutions) [One-time DNS Configuration for Microsoft Azure](https://support.valimail.com/en/articles/8466446-one-time-dns-configuration-for-microsoft-azure) [One-time DNS Configuration for GoDaddy](https://support.valimail.com/en/articles/8466445-one-time-dns-configuration-for-godaddy) [One-time DNS Configuration for DynDNS Standard DNS](https://support.valimail.com/en/articles/8466444-one-time-dns-configuration-for-dyndns-standard-dns) [One-time DNS Configuration for Cloudflare](https://support.valimail.com/en/articles/8466443-one-time-dns-configuration-for-cloudflare) [One-time DNS Configuration for Amazon Route 53](https://support.valimail.com/en/articles/8466441-one-time-dns-configuration-for-amazon-route-53) [Infoblox DNS](https://support.valimail.com/en/articles/8466440-infoblox-dns) [DNS Configuration DNS Made Easy](https://support.valimail.com/en/articles/8466438-dns-configuration-dns-made-easy) [I Use AT&T For DNS And Can't Add The Enforce Records In Their UI](https://support.valimail.com/en/articles/8466439-i-use-at-t-for-dns-and-can-t-add-the-enforce-records-in-their-ui) [One-time DNS Configuration for AT&T](https://support.valimail.com/en/articles/8466442-one-time-dns-configuration-for-at-t) --- # I can't find a sender in the email service provider configuration list | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9142885-i-can-t-find-a-sender-in-the-email-service-provider-configuration-list#main-content) Table of contents [](https://support.valimail.com/en/articles/9142885-i-can-t-find-a-sender-in-the-email-service-provider-configuration-list#h_4b6ee72cc6) [All Collections](https://support.valimail.com/en/) [General](https://support.valimail.com/en/collections/9031225-general) [Troubleshooting](https://support.valimail.com/en/collections/9031595-troubleshooting) I can't find a sender in the email service provider configuration list I can't find a sender in the email service provider configuration list ====================================================================== Why can't I find a sender in the Email Service Provider configuration list? Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/9142885-i-can-t-find-a-sender-in-the-email-service-provider-configuration-list#h_4b6ee72cc6) We frequently get asked about unalignable senders: * **_What should I do about a sender that is not alignable?_** * **_I want to enable a sender for my domain, but I don’t see it listed under the “Email service provider” list in my configuration. Why is that?_** * **_I work with a sending service who says they send in alignment, but I can't find out how to add it to my senders list._** There are two types of emailing sending services (ESPs) that we typically track: **Identifiable** and **Configurable**. Valimail has identified thousands and thousands ESPs aka identifiable senders. A subset of these are capable as sending as their customers (using a From: address of @yourdomain.com) in a DMARC-compatible way. That subset are the configurable senders. If you are trying to configure a sending service for your domain and you do not see a that service listed, this is likely due to that email service provider not being capable of sending as your domain in an alignable way for DMARC. **Note**: Valimail adds new identified and configurable senders to the platform frequently. We also periodically update senders if they have updated their systems to be able to send in alignment as your domain. What should I do if I need to use an unalignable sender? -------------------------------------------------------- Here are some options: 1. Contact the ESP/vendor to ask them to update their system to send in an aligned way as your domain. Once this is done contact Valimail support via a support ticket. 2. Change the From: address of the messages coming from that vendor to a default value that is not your domain. 3. Switch to a different vendor/ESP that is capable of sending in an aligned manner. **Note**: Some ESPs give out incorrect instructions to their customers regarding alignment. Some state that a SPF update is all that is needed to fix their alignment. We have found that this is not always the case. We investigate sending services frequently and update them as needed. If you are an Enforce customer and use an unalignable ESP that is business critical for you, we can communicate with them about improving their capabilities if you broker an email introduction to us. File a ticket with our support team and we can follow up with you about what may be needed for next steps. * * * Related Articles [Barracuda Email Security Service](https://support.valimail.com/en/articles/8759608-barracuda-email-security-service) [Sender](https://support.valimail.com/en/articles/8766405-sender) [P&I Loga](https://support.valimail.com/en/articles/9621450-p-i-loga) [Your Mailing List Provider](https://support.valimail.com/en/articles/9627306-your-mailing-list-provider) [Output Services Inc.](https://support.valimail.com/en/articles/9667335-output-services-inc) Did this answer your question? 😞😐😃 --- # Why do I get errors message when adding a Netblock | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9142945-why-do-i-get-errors-message-when-adding-a-netblock#main-content) [All Collections](https://support.valimail.com/en/) [General](https://support.valimail.com/en/collections/9031225-general) [Troubleshooting](https://support.valimail.com/en/collections/9031595-troubleshooting) Why do I get errors message when adding a Netblock Why do I get errors message when adding a Netblock ================================================== Errors when adding netblock Updated over a year ago In the Enforce UI the configuration section for enabling Netblocks is intended for users to add external and routable IP addresses or ranges of addresses. If a user adds a non-routable (non-public) Netblock the UI will present errors like you see below: [![](https://downloads.intercomcdn.com/i/o/1008661161/9bd32ad64ad21307432a0b0b/image.png?expires=1755792000&signature=1a11bd2fd90529277dafcb303dd4f470a8a0f723be14799ad8f714570ba95efe&req=dSAnHs94nIBZWPMW1HO4zdvebMJNvq2PAiX7bkwzUZf19RzwHiGLgJTTr4hS%0AfvdJhIAOhXgq5fkEud8%3D%0A)](https://downloads.intercomcdn.com/i/o/1008661161/9bd32ad64ad21307432a0b0b/image.png?expires=1755792000&signature=1a11bd2fd90529277dafcb303dd4f470a8a0f723be14799ad8f714570ba95efe&req=dSAnHs94nIBZWPMW1HO4zdvebMJNvq2PAiX7bkwzUZf19RzwHiGLgJTTr4hS%0AfvdJhIAOhXgq5fkEud8%3D%0A) For further reading about configuring Netblocks see the following articles: [Enforce Self-Onboarding Guide](https://support.valimail.com/en/articles/8466339-enforce-self-onboarding-guide) [Configuration of Internal Sources](https://support.valimail.com/en/articles/8466385-configuration-of-internal-sources) * * * Related Articles [How do I manage the DMARC record in Valimail?](https://support.valimail.com/en/articles/8466300-how-do-i-manage-the-dmarc-record-in-valimail) [Enforce Self-Onboarding Guide](https://support.valimail.com/en/articles/8466339-enforce-self-onboarding-guide) [I Use AT&T For DNS And Can't Add The Enforce Records In Their UI](https://support.valimail.com/en/articles/8466439-i-use-at-t-for-dns-and-can-t-add-the-enforce-records-in-their-ui) [Digital Ocean](https://support.valimail.com/en/articles/9078219-digital-ocean) [Enforce FAQs](https://support.valimail.com/en/articles/9142822-enforce-faqs) Did this answer your question? 😞😐😃 --- # Why is my downloaded report for Unidentified Senders blank? | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9143099-why-is-my-downloaded-report-for-unidentified-senders-blank#main-content) [All Collections](https://support.valimail.com/en/) [General](https://support.valimail.com/en/collections/9031225-general) [Troubleshooting](https://support.valimail.com/en/collections/9031595-troubleshooting) Why is my downloaded report for Unidentified Senders blank? Why is my downloaded report for Unidentified Senders blank? =========================================================== FAQ: Most common reason to why the Unidentified Senders Report is blank. Updated over a year ago Question: The Unidentified Senders CSV report I downloaded is blank. But I see data in the UI under the Unidentified Senders section in the Authentication Reports on the 2nd tab called Known Forwarders. Why is the downloaded report blank? Answer: The reason why the CSV file with the report is empty is because the CSV file will only contain information present in the Unidentified IP Addresses tab. If there is no information under the Unidentified IP Addresses tab in Mostly Passing, Partially Passing, and Mostly Failing IPs, the CSV file will be blank. In cases like the above, the information was in the tabs named **Known Forwarders** or **Possible Senders**. The exportable CSV report covers only the first Unidentified IP Addresses tab. * * * Related Articles [Using the Authentication Report](https://support.valimail.com/en/articles/8466383-using-the-authentication-report) [What are Unidentified Senders?](https://support.valimail.com/en/articles/8708649-what-are-unidentified-senders) [How to use the Valimail Align Authentication Report](https://support.valimail.com/en/articles/9318651-how-to-use-the-valimail-align-authentication-report) [Senders Continuous Protection Report](https://support.valimail.com/en/articles/10263288-senders-continuous-protection-report) [Generating Reports or Dashboards via API](https://support.valimail.com/en/articles/10612049-generating-reports-or-dashboards-via-api) Did this answer your question? 😞😐😃 --- # Microsoft 365: "action=oreject" and what to do about it | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9143109-microsoft-365-action-oreject-and-what-to-do-about-it#main-content) Table of contents [](https://support.valimail.com/en/articles/9143109-microsoft-365-action-oreject-and-what-to-do-about-it#h_db7986f1b4) [](https://support.valimail.com/en/articles/9143109-microsoft-365-action-oreject-and-what-to-do-about-it#h_2fa388d232) [](https://support.valimail.com/en/articles/9143109-microsoft-365-action-oreject-and-what-to-do-about-it#h_230abd2905) [All Collections](https://support.valimail.com/en/) [General](https://support.valimail.com/en/collections/9031225-general) [Troubleshooting](https://support.valimail.com/en/collections/9031595-troubleshooting) Microsoft 365: "action=oreject" and what to do about it Microsoft 365: "action=oreject" and what to do about it ======================================================= How to increase inbound email security for messages that should be rejected from a DMARC perspective in Microsoft 365. Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/9143109-microsoft-365-action-oreject-and-what-to-do-about-it#h_db7986f1b4) [](https://support.valimail.com/en/articles/9143109-microsoft-365-action-oreject-and-what-to-do-about-it#h_2fa388d232) [](https://support.valimail.com/en/articles/9143109-microsoft-365-action-oreject-and-what-to-do-about-it#h_230abd2905) You have successfully implemented SPF, DKIM, and DMARC in your environment. But DMARC fails from your domain lands in the junk folder of a user in Exchange Online instead of rejecting it. What now? **Part 1: Root cause** ---------------------- SPF, DKIM, and DMARC on p=reject are running in your environment and you assume that the most unauthorized emails will be blocked by DMARC because the policy is on reject. Then a user comes to you and tells you he has a junk email from your domain. While analyzing the header, you should find in the Authentication-Results that DMARC is failed, but with action reason “**oreject**”. In this case, Microsoft 365 uses this action when it receives a message that fails the DMARC check from a domain whose DMARC record has a policy of **p=reject**. Instead of deleting or rejecting the message, Microsoft 365 marks the message as spam. This means that if an email fails the DMARC check and the policy is **p=reject**, M365 overrides the action from to and marks it as spam instead of deleting the message. **Part 2: Why is Microsoft doing this?** ---------------------------------------- M365 is configured like this because some legitimate emails may fail DMARC. For example, a message might fail DMARC if it is sent to a mailing list, that relays the message to all participants. If Microsoft 365 rejected these messages, people could lose legitimate emails and have no way to retrieve them. Instead, these messages will still fail DMARC but they will be marked as spam and not rejected. **Part 3: How to change this:** ------------------------------- If you want more control of DMARC fails from your domain from unauthenticated senders, and do not want it to land in the junk folder of your end users, then turn on spoof intelligence in the ATP-Anti phishing policy. You can turn on spoof intelligence by following these steps: * Login to [https://security.microsoft.com/antiphishing](https://security.microsoft.com/antiphishing) * Open your ATP-Anti phishing policy * Under ‘Phishing threshold & protection’ * Edit protection settings * Enable spoof intelligence * Under ‘Actions’, * Edit actions * If message is detected as spoof * Quarantine the message * Check ‘Unauthenticated senders symbol (?) for spoof’ also. If these steps are completed then Spoof intelligence is turned on which means that DMARC fails with action=oreject are going to be moved to quarantine from now on. * * * Related Articles [What is DMARC?](https://support.valimail.com/en/articles/8466450-what-is-dmarc) [DMARC Enforcement advanced options](https://support.valimail.com/en/articles/8466456-dmarc-enforcement-advanced-options) [Microsoft Dynamics 365](https://support.valimail.com/en/articles/8757505-microsoft-dynamics-365) Did this answer your question? 😞😐😃 --- # DMARC: The Gatekeeper | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/6449881-dmarc-the-gatekeeper#main-content) [All Collections](https://support.valimail.com/en/) [Email Authentication Fundamentals](https://support.valimail.com/en/collections/3959040-email-authentication-fundamentals) DMARC: The Gatekeeper DMARC: The Gatekeeper ===================== 10 articles [DKIM FAQs](https://support.valimail.com/en/articles/8466469-dkim-faqs) [What is DMARC Override?](https://support.valimail.com/en/articles/8466458-what-is-dmarc-override) [DMARC FAQs](https://support.valimail.com/en/articles/8466457-dmarc-faqs) [DMARC Enforcement advanced options](https://support.valimail.com/en/articles/8466456-dmarc-enforcement-advanced-options) [When to switch Enforcement policies](https://support.valimail.com/en/articles/8466454-when-to-switch-enforcement-policies) [DMARC - Strict vs Relaxed alignment](https://support.valimail.com/en/articles/8466455-dmarc-strict-vs-relaxed-alignment) [DKIM and SPF alignment: what it is, why it matters and how to fix it](https://support.valimail.com/en/articles/8466453-dkim-and-spf-alignment-what-it-is-why-it-matters-and-how-to-fix-it) [DMARC Aggregate Reports](https://support.valimail.com/en/articles/8466452-dmarc-aggregate-reports) [What is DMARC?](https://support.valimail.com/en/articles/8466450-what-is-dmarc) [DMARC Alignment](https://support.valimail.com/en/articles/8466451-dmarc-alignment) --- # DKIM FAQs | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466469-dkim-faqs#main-content) Table of contents [](https://support.valimail.com/en/articles/8466469-dkim-faqs#h_f4a1de8c40) [All Collections](https://support.valimail.com/en/) [Email Authentication Fundamentals](https://support.valimail.com/en/collections/3959040-email-authentication-fundamentals) [DMARC: The Gatekeeper](https://support.valimail.com/en/collections/6449881-dmarc-the-gatekeeper) DKIM FAQs DKIM FAQs ========= Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8466469-dkim-faqs#h_f4a1de8c40) This article contains FAQs regarding DKIM in general, and pointing DKIM via Valimail in particular. DKIM Tags ========= DKIM Tags are commands which are used in the DKIM record. These commands are in the form of letters followed by an equal sign. Each letter or group of letters in a DKIM tag has a designated value which denotes different pieces of information about the sender's configured DKIM protocol. There are different types of tags, according to their importance. These listed below. **Required Tags** The Required DKIM tags are an obligatory part of the DKIM record. The absence of these tags will result in your emails failure to verify. **v=** is the DKIM version tag indicating the DKIM standard being used. The value should always be set to 1. **a=** is a DKIM tag representing the cryptographic algorithm used to generate the signature. The usual value is rsa-sha256. If you’re using equipment with reduced CPU capabilities, you can opt to use rsa-sha1, although it’s not recommended due to security concerns. **s=** is a DKIM tag indicating the selector record name used to locate the public key in a domain’s DNS. The value is usually a name or a number chosen by the sender. **d=** defines the domain used with the selector record to locate public keys. The value for this tag is the domain name used by the sender. **b=** is used for the hash data of the headers. It’s usually combined with the h= tag to create the DKIM signature and should be encoded in Base64. **bh=** contains the computed hash of the message’s body. Its value is defined by a series of characters representing a hash determined by an algorithm. **h=** lists the headers used in the signing algorithm to create the hash in the b= tag. The value of this tag can’t be removed or altered. The placement order of each header in the h=tag is the same order presented in a DKIM signature, so the same order should be presented during verification. **Optional Tags** As the title suggests, these tags are just recommended, not required and their absence from a DKIM record will not cause the emails to fail verification. **g=** is a DKIM tag that works as the granularity of your public key. The value should always match the local part of the i=tag in your DKIM signature field. You can also add an asterisk (\*) as a wildcard. This tag constrains the signing addresses from using the selector records. An email with a signing address that doesn’t match this tag fails verification. **h=** indicates acceptable hash algorithms. It has a set of default values set to “sha1” and “sha256,” which are required by both signers and verifiers. **k=** indicates the key type. It has a default value at “rsa” that must be supported by signers and verifiers as well. **n=** is used by administrators. The default value is empty since the administrator uses it to place human-readable notes. **t=** is one of the most useful DKIM signature tags. It works as a signature timestamp indicating the time the message is sent. The format of this tag is in numbered seconds from 00:00:00 on January 1st, 1970 (UTC). **x=** is used as an expiration date for the signature; it complements the t= tag by imposing a due date for delivery. The value is also presented in numbered seconds, but it must be greater than the value of the timestamp if they’re used in the same DKIM signature. **t=y** is used to indicate a domain testing DKIM signatures. It’s used by senders when DKIM is configured for the first time to ensure the verification goes swiftly. It’s recommended because some mailbox providers ignore DKIM signatures in test mode. Remove the tag before full deployment. **t=s** is the replacement of **t=y**. It indicates that any DKIM signature using the i= tag needs to have the same domain value as the main domain. This verification is also called exact domain match. **This tag doesn’t work with subdomains**. **Not Recommended Tags** The below DKIM tags are unnecessary in any DKIM header. **l=** indicates the number of characters from the message used to compute the body hash. The lack of this value leads to the assumption that the whole body of the message is used. It’s tricky to control and almost always leads to verification errors. **z=** is a DKIM tag listing the original headers of any message. z= is used by mailbox providers to process diagnosis verifications errors. It usually differs from the headers listed in the h=tag. Since the tag’s value is not defined, it is best to keep it out of your DKIM signature. **Unrecognized Tags** If your DKIM signature has unrecognized tags, you’ll likely get errors in the verification process. All the DKIM tags listed above are specified and detailed in **[RFC 6376](https://www.rfc-editor.org/rfc/rfc6376#section-7.2) **. * * * Related Articles [Adding a DKIM Key in Enforce/Align](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) [What is DKIM?](https://support.valimail.com/en/articles/8466466-what-is-dkim) [How does DKIM work?](https://support.valimail.com/en/articles/8466467-how-does-dkim-work) [Forcepoint Email Security Cloud](https://support.valimail.com/en/articles/8754712-forcepoint-email-security-cloud) [HENNGE One](https://support.valimail.com/en/articles/8754810-hennge-one) Did this answer your question? 😞😐😃 --- # What is DMARC Override? | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466458-what-is-dmarc-override#main-content) [All Collections](https://support.valimail.com/en/) [Email Authentication Fundamentals](https://support.valimail.com/en/collections/3959040-email-authentication-fundamentals) [DMARC: The Gatekeeper](https://support.valimail.com/en/collections/6449881-dmarc-the-gatekeeper) What is DMARC Override? What is DMARC Override? ======================= Updated over a year ago DMARC Override is just policy that can be applied by the receiver. The DMARC Override policy is usually applied when the receiver chooses to disregard your DMARC policy when it comes to that email and just allow the email to be delivered, even though it might not be authenticated properly. When an email has the Override policy applied to it, that email is not considering as passing DMARC, unless it passes with either SPF or DKIM. Because this is an action taken on the receiver's end, it bears only the responsibility of the receiver. Your responsibility when it comes to authentication is just to make sure that email was sent in an authenticated manner. When utilizing DMARC reporting, policy overrides might be a situation your company encounters, especially if your emails are being delivered to a large and wide variety of customers. Essentially, a DMARC policy override occurs when an email recipient decides to override the policy that you have specified in your DMARC record. Typically, when a receiver's email gateway choses to receive an email and apply a DMARC Override policy regardless of what the sender's DMARC policy is, it generally does so because it trusts the source of that email. For example, a policy override could happen when you have a DMARC policy of reject (p=reject) and your outbound email goes through a mailing list, which breaks both SPF and DKIM. In this instance, DMARC will fail; however, the receiver may decide to override your policy and accept the email because they know and trust the source. Here are some descriptions of common DMARC overrides: \- **Forwarded**: The initial message was relayed via a known forwarder, or local heuristics identified the message as likely having been forwarded. There’s no expectation that authentication would pass. \- **Local\_policy**: The mail recipient’s local policy exempted the message from being subjected to the domain owner’s requested policy action. \- **Mailing\_list**: Local heuristics determined that the message arrived via a mailing list; therefore, authentication of the original message wasn’t expected to succeed. \- **Trusted\_forwarder**: Message authentication failure was anticipated by other evidence linking the message to a locally-maintained list of known and trusted forwarder. In conclusion, a DMARC Override policy does not necessarily mean that email is DMARC authenticated - it just means that the receiver chooses to ignore that. You still need to check in the email header and make sure the email is passing SPF and/or DKIM. Related articles: [DMARC Alignment](https://support.valimail.com/support/solutions/articles/48001147668-dmarc-alignment) [DKIM and SPF alignment](https://support.valimail.com/support/solutions/articles/48001178217-dkim-and-spf-alignment-what-it-is-why-it-matters-and-how-to-fix-it) As always, if you have any questions, please don't hesitate to **[submit a ticket](https://support.valimail.com/support/tickets/new) **. ​**​** * * * Related Articles [Understanding the Senders Report](https://support.valimail.com/en/articles/8466382-understanding-the-senders-report) [Using the Authentication Report](https://support.valimail.com/en/articles/8466383-using-the-authentication-report) [DMARC Enforcement advanced options](https://support.valimail.com/en/articles/8466456-dmarc-enforcement-advanced-options) [Problems You May See Due to Forwarders and What To Do](https://support.valimail.com/en/articles/8466484-problems-you-may-see-due-to-forwarders-and-what-to-do) [I have enabled that service in the SPF on my domain. Why do I see emails from it that are passing with DMARC Override?](https://support.valimail.com/en/articles/9242869-i-have-enabled-that-service-in-the-spf-on-my-domain-why-do-i-see-emails-from-it-that-are-passing-with-dmarc-override) Did this answer your question? 😞😐😃 --- # Why do I see a "null DNS lookup" when I use a certain DNS scanner? | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9143114-why-do-i-see-a-null-dns-lookup-when-i-use-a-certain-dns-scanner#main-content) [All Collections](https://support.valimail.com/en/) [General](https://support.valimail.com/en/collections/9031225-general) [Troubleshooting](https://support.valimail.com/en/collections/9031595-troubleshooting) Why do I see a "null DNS lookup" when I use a certain DNS scanner? Why do I see a "null DNS lookup" when I use a certain DNS scanner? ================================================================== Updated over a year ago Some Valimail customers have noticed on some security sites that various DNS, DMARC, and SPF records may be reported as "problematic" for users. Various companies have sections of their sites set up to check DNS records for DMARC status or other tasks to report risk levels. In fact, we have a domain checker on our own site at [Valimail.com](https://valimail.com/) . However, some email security sites only take a rudimentary approach to their scans. One of these is MX Toolbox. **MX Toolbox's SPF checker or DNS scanner cannot parse SPF macros** if domains are leveraging that type of record. Their UI will usually report a problem of a "A null DNS lookup was found for include.....". Macros are part of the SPF spec and have been for many years. Part of the problem for these free checkups is that not all of them can actually create the full SPF query that is needed. You can be assured that if you have a SPF record leveraging macros as our standard Valimail record does then your domain is compliant. We have many other articles about SPF macros in our KB. Please check those for additional information or feel free to reach out to our Support Team should you have further questions. * * * Related Articles [DNS records on subdomains and when to use them](https://support.valimail.com/en/articles/8466372-dns-records-on-subdomains-and-when-to-use-them) [Valimail DNS Downtime](https://support.valimail.com/en/articles/8466435-valimail-dns-downtime) [DNS Configuration DNS Made Easy](https://support.valimail.com/en/articles/8466438-dns-configuration-dns-made-easy) [Windows Server DNS Configuration](https://support.valimail.com/en/articles/8466448-windows-server-dns-configuration) [Setup your DNS records to use Valimail](https://support.valimail.com/en/articles/9142775-setup-your-dns-records-to-use-valimail) Did this answer your question? 😞😐😃 --- # How Do I Reset The Password To My Valimail Account? | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9143134-how-do-i-reset-the-password-to-my-valimail-account#main-content) Table of contents [](https://support.valimail.com/en/articles/9143134-how-do-i-reset-the-password-to-my-valimail-account#h_542bd89e19) [](https://support.valimail.com/en/articles/9143134-how-do-i-reset-the-password-to-my-valimail-account#h_13973fec48) [](https://support.valimail.com/en/articles/9143134-how-do-i-reset-the-password-to-my-valimail-account#h_e9688f31d2) [All Collections](https://support.valimail.com/en/) [General](https://support.valimail.com/en/collections/9031225-general) [Troubleshooting](https://support.valimail.com/en/collections/9031595-troubleshooting) How Do I Reset The Password To My Valimail Account? How Do I Reset The Password To My Valimail Account? =================================================== Steps to reset the password for your Valimail account Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/9143134-how-do-i-reset-the-password-to-my-valimail-account#h_542bd89e19) [](https://support.valimail.com/en/articles/9143134-how-do-i-reset-the-password-to-my-valimail-account#h_13973fec48) [](https://support.valimail.com/en/articles/9143134-how-do-i-reset-the-password-to-my-valimail-account#h_e9688f31d2) This article will present the steps required of you in order to change your Valimail account password. **Reasons for account password reset** -------------------------------------- Every now and again, it can happen to anyone to need a password reset on their account. The reasons for that action can be multiple. Below are the most common: * Security risk * Account lockout due to unsuccessful logins. * Turning off SSO login * Browser and password settings reset **Steps to reset your Valimail account password** ------------------------------------------------- **1.** Please make sure you try to log in to your Valimail account using this **[link](https://app.valimail.com/auth/users/sign_in) **. **2.** If you have an unsuccessful login or you just want to change the password for no other reason, you need to just click on the **Forgot Password** link, located under the Password box: [![a screenshot of a login page](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008672082/38786c02410a6d31b66d43ab/9bGt19LKAQ0JhbY5ezXSYeGNdr6rM3uKAQ.png?expires=1755792000&signature=5cb438c69d2bf8b80e4873386152b8cb76a3cd29c955bddb95e836f973bf2e43&req=dSAnHs95n4FXW%2FMW1HO4zSRZTpOc0CdseuYGv2ETHdwGMi8NNrXz05YW74Oq%0A9rZRUPriCyVlptHQPC4%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008672082/38786c02410a6d31b66d43ab/9bGt19LKAQ0JhbY5ezXSYeGNdr6rM3uKAQ.png?expires=1755792000&signature=5cb438c69d2bf8b80e4873386152b8cb76a3cd29c955bddb95e836f973bf2e43&req=dSAnHs95n4FXW%2FMW1HO4zSRZTpOc0CdseuYGv2ETHdwGMi8NNrXz05YW74Oq%0A9rZRUPriCyVlptHQPC4%3D%0A) 3\. Once you click on the Forgot Password link, a new page will open up where you will need to submit the address you used to log in to Valimail and then click on the **Send me reset password instructions** button: [![a screenshot of a login box](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008672091/6e03dfd4d638ccc5f993ab0a/FGfNY7vpRi2tw90ld_NzvClqv9CvomAXzw.png?expires=1755792000&signature=50362ddafbb77dcdf44a2f4f51602c3c21131fe5a69cf10d41d56851d4587f56&req=dSAnHs95n4FWWPMW1HO4zXIx18Q5u%2FUXPH0wHeB3p8FXiU9No3hIdyYvXCs2%0AQz%2BxuVPBSCeGckGpmbM%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008672091/6e03dfd4d638ccc5f993ab0a/FGfNY7vpRi2tw90ld_NzvClqv9CvomAXzw.png?expires=1755792000&signature=50362ddafbb77dcdf44a2f4f51602c3c21131fe5a69cf10d41d56851d4587f56&req=dSAnHs95n4FWWPMW1HO4zXIx18Q5u%2FUXPH0wHeB3p8FXiU9No3hIdyYvXCs2%0AQz%2BxuVPBSCeGckGpmbM%3D%0A) **4.** You will then receive a password reset email to the address you specified in the email field above. If you do not see this email in your inbox, make sure to check all the mailbox folders, including spam/junk. **5.** Once you open the email, click the **Change my password** link. **6.** Reset your password on the window that opens up. Please note that the password must have at least 16 characters and it needs to be different that your older passwords. **7.** Once you have completed the password reset, log into your Valimail account using your new password. **Mandatory Password Reset** ---------------------------- To maintain a strong security posture, you are required to reset your password once every two years. When it's time to change the password, you will see the following message when logging into your Valimail account: **_For security reasons, you are required to change your password every 2 years. Enter a new one now._** [![change your password](https://downloads.intercomcdn.com/i/o/1078730908/9da0dde60debabf5dd3f00bc/change+password.png?expires=1755792000&signature=38a1938cb2c6b86156f6853d31b7d38b24ddd5379f0f22eb8cb59d00cb055454&req=dSAgHs59nYhfUfMW1HO4zfKdPNyRjhkXUAO5uBa1Z31XgMJMycqoZ0S%2F%2BVVI%0ABuhA2mQlZ940mqZ9ZAQ%3D%0A)](https://downloads.intercomcdn.com/i/o/1078730908/9da0dde60debabf5dd3f00bc/change+password.png?expires=1755792000&signature=38a1938cb2c6b86156f6853d31b7d38b24ddd5379f0f22eb8cb59d00cb055454&req=dSAgHs59nYhfUfMW1HO4zfKdPNyRjhkXUAO5uBa1Z31XgMJMycqoZ0S%2F%2BVVI%0ABuhA2mQlZ940mqZ9ZAQ%3D%0A) Type your current password, followed by a new password that meets the criteria above, then click on **Change my password**. If you do not remember your current password, open a private browser window, go to [app.valimail.com](https://app.valimail.com/) , and follow the normal password reset flow as described [above](https://support.valimail.com/en/articles/9143134-how-do-i-reset-the-password-to-my-valimail-account#h_13973fec48) . ​ * * * Related Articles [How do I manage the DMARC record in Valimail?](https://support.valimail.com/en/articles/8466300-how-do-i-manage-the-dmarc-record-in-valimail) [Tutorial: How to integrate Microsoft Entra ID SSO with Valimail](https://support.valimail.com/en/articles/8466393-tutorial-how-to-integrate-microsoft-entra-id-sso-with-valimail) [Tutorial: How to Integrate Google SSO with Valimail Products](https://support.valimail.com/en/articles/8466401-tutorial-how-to-integrate-google-sso-with-valimail-products) [Integrating Valimail with Okta](https://support.valimail.com/en/articles/8466405-integrating-valimail-with-okta) [Nexcess by Liquid Web](https://support.valimail.com/en/articles/8834710-nexcess-by-liquid-web) Did this answer your question? 😞😐😃 --- # Valimail Enforce Offboarding Process | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9143118-valimail-enforce-offboarding-process#main-content) [All Collections](https://support.valimail.com/en/) [General](https://support.valimail.com/en/collections/9031225-general) [Troubleshooting](https://support.valimail.com/en/collections/9031595-troubleshooting) Valimail Enforce Offboarding Process Valimail Enforce Offboarding Process ==================================== Offboarding process for removing your domains from Valimail Enforce Updated over a year ago You are never locked into using Valimail Enforce. Valimail does not control your DNS, so you can switch to managing your SPF, DKIM, and/or DMARC yourself (or switch to another vendor) at any time by simply changing your DNS. In the case that you’d like to leave Valimail, the following steps can be taken: 1. NOTIFY VALIMAIL OF INTENT TO LEAVE 1. Open as upport ticket with Valimail at [https://support.valimail.com](https://support.valimail.com/) 2. Indicate if you would like to continue to use Valimail’s free DMARC Monitor product 2. CAPTURE LIST OF ENABLED SERVICES 1. Take notes or screenshots of all services and netblocks that have been configured in Valimail 2. Ensure you capture this data for all domains/sub-domains 3. CAPTURE AND RECREATE ALL DKIM KEYS 1. Document the keys and values for all configured DKIM keys in Valimail 2. Publish the DKIM key sand values in your DNS 3. Do this for all domains/sub-domains 4. CREATE SPF RECORD IN YOUR DNS 1. Formulate SP Frecords for all domains/sub-domains and list the include statements and IP addresses for the services you captured from Step 2 2. Publish the updated SPF records to your DNS 3. Make sure to remove all references to Valimail 5. STOP POINTING DKIM TO VALIMAIL 1. Ensure that you’ve published all your DKIM keys from Step3 in your DNS 2. Remove the NS record in your DNS for \_domainkey 3. Ensure performing this for all domains/sub-domains 6. STOP POINTING DMARC TO VALIMAIL **(SKIP this step If you intend to continue using Valimail’s free DMARC Monitor TM product)** 1. Capture the existing DMARC TXT record and preserve your policy 2. Remove the NS record in your DNS for \_dmarc 3. Publish the DMARC TXT record for your domain 4. Ensure performing this for all domains pointed to Valimail 7. NOTIFY VALIMAIL OF STEPS COMPLETION 1. Alert Valimail that the steps above were completed via your support ticket at [https://support.valimail.com](https://support.valimail.com/) **NOTE**: Steps 4, 5 and 6 must be performed in a timely manner or you could run the risk of deliverability issues * * * Related Articles [How do I manage the DMARC record in Valimail?](https://support.valimail.com/en/articles/8466300-how-do-i-manage-the-dmarc-record-in-valimail) [Enforce Self-Onboarding Guide](https://support.valimail.com/en/articles/8466339-enforce-self-onboarding-guide) [Pointing DKIM to Valimail](https://support.valimail.com/en/articles/8466369-pointing-dkim-to-valimail) [DNS Configuration DNS Made Easy](https://support.valimail.com/en/articles/8466438-dns-configuration-dns-made-easy) [Setup your DNS records to use Valimail](https://support.valimail.com/en/articles/9142775-setup-your-dns-records-to-use-valimail) Did this answer your question? 😞😐😃 --- # Why am I seeing emails with the disposition P=None when my domain is enforcing DMARC? | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9143136-why-am-i-seeing-emails-with-the-disposition-p-none-when-my-domain-is-enforcing-dmarc#main-content) [All Collections](https://support.valimail.com/en/) [General](https://support.valimail.com/en/collections/9031225-general) [Troubleshooting](https://support.valimail.com/en/collections/9031595-troubleshooting) Why am I seeing emails with the disposition P=None when my domain is enforcing DMARC? Why am I seeing emails with the disposition P=None when my domain is enforcing DMARC? ===================================================================================== Why do I see p=None in the aggregate reports if my domain is at DMARC Enforcement Updated over a year ago When an email fails DMARC because it is not authenticated with SPF or DKIM in an aligned manner, the disposition of that message can be affected by the DMARC policy set by the sending domain. For example, when a Quarantine or Reject policy is enforced on the sending domain, mail receivers should report through aggregate feedback reports, a disposition of quarantine or reject for the emails failing DMARC (when the action is due to DMARC policy and not local policy). [![Emails Processed, Email Disposition, Passed: P=None, Passed: Override, Passed: Enforcement, Quarantined, Rejected](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008673932/35b89279ada636d22fb39c59/TMLEOLfgj8jFJgJk088668cohRHZAeIqWA.png?expires=1755792000&signature=c4d1ff130db76940c6da95a79859682e0fd779adf08c4ead053ac14ebbd2cf90&req=dSAnHs95nohcW%2FMW1HO4zXMt6ZAML9FcGOZdFhGlpYDxtVLu0WxrSRYYj88R%0AF4F6go2QbY6YO5nNo5o%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008673932/35b89279ada636d22fb39c59/TMLEOLfgj8jFJgJk088668cohRHZAeIqWA.png?expires=1755792000&signature=c4d1ff130db76940c6da95a79859682e0fd779adf08c4ead053ac14ebbd2cf90&req=dSAnHs95nohcW%2FMW1HO4zXMt6ZAML9FcGOZdFhGlpYDxtVLu0WxrSRYYj88R%0AF4F6go2QbY6YO5nNo5o%3D%0A) If the sending domain is enforcing a Quarantine or Reject policy, and there are no subdomains where a DMARC record is published with a policy of None, then technically there should be no emails shown under the disposition **Passed: P=None** in the Valimail Authentication Reports. If the conditions above are met, but there are still emails shown under this disposition, then some aggregate feedback reports may contain erroneous data. Each aggregate report lists the organizational domains' DMARC policy as well as the subdomain policy seen by the recipient MTA at the moment DMARC was evaluated. When both the organizational domain policy (p) and the subdomain policy (sp) are enforcing Quarantine or Reject, we consider the domain at enforcement; in case one of the two or both have the policy set to "none" then we no longer see the domain as fully protected by DMARC, and as a result, we classify the emails with the disposition **Passed: P=None**. example.com r r

quarantine

quarantine 100 0 Most domains do not set a subdomain policy, in which case subdomains automatically inherit the DMARC policy from the organizational domain. When there is no subdomain policy in the DMARC record, the aggregate feedback reports should show a matching policy for the organizational domain policy (p) and the subdomain policy (sp). We recently discovered a case where the aggregate feedback reports sent by the mail receiver called Mimecast, contain erroneous data which causes the emails to show the disposition **Passed: P=None**. The reports we are receiving from Mimecast, show a subdomain policy of "none" when the DMARC record does not contain a subdomain policy (sp); instead, the reports should show a subdomain policy that matches the one on the organizational domain. Mimecast is still honoring the sending domain's Quarantine or Reject policies, but because of the issue exampled above, all the emails passing DMARC will show the disposition **Passed: P=None** if the sending domain does not have a subdomain policy enforcing Quarantine or Reject. ​ **Note**: Valimail has reached out to Mimecast and brought this issue to their attention, and we will update this article as soon as we receive word that the issue has been fixed. * * * Related Articles [How do I manage the DMARC record in Valimail?](https://support.valimail.com/en/articles/8466300-how-do-i-manage-the-dmarc-record-in-valimail) [Enforce Self-Onboarding Guide](https://support.valimail.com/en/articles/8466339-enforce-self-onboarding-guide) [DMARC Enforcement advanced options](https://support.valimail.com/en/articles/8466456-dmarc-enforcement-advanced-options) [Why do I see email traffic from ladwp.com hostnames on my domain?](https://support.valimail.com/en/articles/9143125-why-do-i-see-email-traffic-from-ladwp-com-hostnames-on-my-domain) [I have enabled that service in the SPF on my domain. Why do I see emails from it that are passing with DMARC Override?](https://support.valimail.com/en/articles/9242869-i-have-enabled-that-service-in-the-spf-on-my-domain-why-do-i-see-emails-from-it-that-are-passing-with-dmarc-override) Did this answer your question? 😞😐😃 --- # DMARC FAQs | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466457-dmarc-faqs#main-content) Table of contents [](https://support.valimail.com/en/articles/8466457-dmarc-faqs#My-DNS-does-not-support-NS-records.-How-can-I-point-DMARC-to-Valimail-then?) [](https://support.valimail.com/en/articles/8466457-dmarc-faqs#I-pointed-DMARC-to-Valimail,-but-It's-showing-Not-Configured) [](https://support.valimail.com/en/articles/8466457-dmarc-faqs#What-is-the-difference-between-pointing-DMARC-via-TXT-or-NS?) [](https://support.valimail.com/en/articles/8466457-dmarc-faqs#I-pointed-DMARC-to-Valimail-but-I-don't-see-any-reports) [](https://support.valimail.com/en/articles/8466457-dmarc-faqs#Does-Valimail-support-Forensic/Failure-reports?-Why-Not?) [All Collections](https://support.valimail.com/en/) [Email Authentication Fundamentals](https://support.valimail.com/en/collections/3959040-email-authentication-fundamentals) [DMARC: The Gatekeeper](https://support.valimail.com/en/collections/6449881-dmarc-the-gatekeeper) DMARC FAQs DMARC FAQs ========== Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8466457-dmarc-faqs#My-DNS-does-not-support-NS-records.-How-can-I-point-DMARC-to-Valimail-then?) [](https://support.valimail.com/en/articles/8466457-dmarc-faqs#I-pointed-DMARC-to-Valimail,-but-It's-showing-Not-Configured) [](https://support.valimail.com/en/articles/8466457-dmarc-faqs#What-is-the-difference-between-pointing-DMARC-via-TXT-or-NS?) [](https://support.valimail.com/en/articles/8466457-dmarc-faqs#I-pointed-DMARC-to-Valimail-but-I-don't-see-any-reports) [](https://support.valimail.com/en/articles/8466457-dmarc-faqs#Does-Valimail-support-Forensic/Failure-reports?-Why-Not?) This article contains FAQs regarding the DMARC record in general and pointing the DMARC record to Valimail in particular. My DNS does not support NS records. How can I point DMARC to Valimail then? =========================================================================== If your DNS host cannot support NS records, there is a workaround for pointing DMARC to us, which is to do it through a CNAME record. Here are the instructions to point DMARC to Valimail using a CNAME record: Record Name: **\_dmarc.yourdomain.com.** Record Type: **CNAME** Record Value: **yourdomain.com.\_dmarca.vali.email.** Please note that DKIM does not have such a workaround so in this situation, you will not be able to point DKIM to Valimail. This means the DKIM keys will continue to be managed from your DNS for this domain moving forward. I pointed DMARC to Valimail, but It's showing Not Configured ============================================================ (If dig shows a valid DMARC TXT/NS pointer record was created) After you point DMARC to Valimail, sometimes it may take a while until the changes in the DNS will propagate through the internet. After that is finished, your domain will have the Configured status in the platform and from that moment on, you will start to see aggregate reports in the platform for that domain. Please note that aggregate reports are send every 24 hours, therefore if your domain is Configured today, tomorrow you will see the first aggregate reports. (If dig shows a mistake in the DMARC TXT/NS pointer record) We can see that you have created the DMARC pointer record, but unfortunately (insert mistake/problem here) Please modify your record so that it has this formula: TXT: **v=DMARC1; p=none; rua=mailto:[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#43272e2231201c2224240335222f2a6d262e222a2f) ** NS: Record Name: **\_dmarc.yourdomain.com** Record Value: **ns.vali.email.** What is the difference between pointing DMARC via TXT or NS? ============================================================ The pointing of DMARC via TXT or NS to Valimail is at first glance the same. Both pointer records share the same primarily function, which is getting aggregate reports to the platform. However, the differences start after that. Pointing via TXT will only grant you visibility and monitoring capabilities within the platform. Pointing via an NS record will grant the option to add more aggregate reports addresses in the platform and most importantly, will grant you access into changing your DMARC policy from p=None to p=Quarantine or p=Reject, whenever your domain is ready for DMARC Enforcement. Keep in mind that when pointing DMARC with an NS record, that inherits all the current content of your DMARC record, like the RUA, RUF, fo=, ri= and other similar parameters. I pointed DMARC to Valimail but I don't see any reports ======================================================= Almost all email providers in the world send out aggregate reports. There are a handful of them who do not and Microsoft is the biggest one of these. Therefore, if you are using Microsoft Office 365 as an SEG and your the emails on behalf of your domain are only sent internally, or are sent externally only to Microsoft mailbox, that is why you do not see them in the reports. To test this out, you can send a few emails on behalf of your domain to other mailboxes, ie: Google, Yahoo, etc and then return in the platform after 24 hours approx., where you will see the aggregate reports for those emails. Please note that aggregate reports are only sent every 24 hours. Does Valimail support Forensic/Failure reports? Why Not? ======================================================== Valimail does not support Forensic/Failure reports - we only support and process Aggregate reports. There are very few mailboxes in the world that support failure reports (most of them are in China). The main reasons why failure reports are not supported almost anywhere anymore are these: \- They are full of false positives \- They contain PII (Personally Identifiable Information) Please consult this article in order to learn more about this topic: [https://www.valimail.com/blog/dmarc-failure-reports-what-are-they-good-for-absolutely-nothing/](https://www.valimail.com/blog/dmarc-failure-reports-what-are-they-good-for-absolutely-nothing/) * * * Related Articles [How do I manage the DMARC record in Valimail?](https://support.valimail.com/en/articles/8466300-how-do-i-manage-the-dmarc-record-in-valimail) [Pointing a DMARC Record to Valimail](https://support.valimail.com/en/articles/8466367-pointing-a-dmarc-record-to-valimail) [DMARC/DKIM NS Pointer Records](https://support.valimail.com/en/articles/8466430-dmarc-dkim-ns-pointer-records) [Getting Started with Valimail Align](https://support.valimail.com/en/articles/9142783-getting-started-with-valimail-align) [Getting Started with Symantec Email Fraud Protect](https://support.valimail.com/en/articles/9243002-getting-started-with-symantec-email-fraud-protect) Did this answer your question? 😞😐😃 --- # When to switch Enforcement policies | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466454-when-to-switch-enforcement-policies#main-content) [All Collections](https://support.valimail.com/en/) [Email Authentication Fundamentals](https://support.valimail.com/en/collections/3959040-email-authentication-fundamentals) [DMARC: The Gatekeeper](https://support.valimail.com/en/collections/6449881-dmarc-the-gatekeeper) When to switch Enforcement policies When to switch Enforcement policies =================================== Updated over 4 months ago Our recommendation is to move to Enforcement as quickly as possible after reviewing all services and configuring only those that are confirmed to be used; we do not recommend sitting in Monitor (where policy = none) mode after that. It is a layered process and below can provide some guidance on how to approach switch policies. **Visibility** You want to start by getting visibility or monitoring who is sending on your behalf. This means having a policy=none, this will allow all messages passing and failing DMARC to send messages. It is important not to turn on a policy (quarantine or reject) too soon as that may potentially block legitimate mail. There could be services you recognize and other's that you do not (shadow IT), whose business owners need to be tracked to confirm if they are being used. A look into your existing SPF record can provide guidance as to what is has been used, but it may be outdated so it's equally important to insert as it is to remove services no longer being used. **Configuration** Once you confirm all senders being used, you need to configure the senders in your SPF record and DKIM keys, if supported. In addition, internal IPs or servers must also be added in the SPF record too as authorized senders. During this step, there could be services that have to be set for dedicated subdomains. All services must be reviewed and configured before turning on any policy. **Policy** Once configurations are set on the top-level domain and subdomains, you are ready to move to a quarantine policy. Quarantine can work as a catch all and detect any additional services that may send messages once a quarter to still send messages without them being blocked. After this phase is finalized and all services have been configured, a reject policy can now be enabled. For more information on [Managing DMARC records](https://support.valimail.com/en/articles/8466300-how-do-i-manage-the-dmarc-record-in-valimail) in our platform or general articles on policies, please check out other articles in this KB or on our blog. * * * Related Articles [Enforce Self-Onboarding Guide](https://support.valimail.com/en/articles/8466339-enforce-self-onboarding-guide) [How to manage subdomains in Enforce](https://support.valimail.com/en/articles/8466376-how-to-manage-subdomains-in-enforce) [When to delegate subdomains to Enforce](https://support.valimail.com/en/articles/8466377-when-to-delegate-subdomains-to-enforce) [DMARC Enforcement advanced options](https://support.valimail.com/en/articles/8466456-dmarc-enforcement-advanced-options) Did this answer your question? 😞😐😃 --- # DKIM and SPF alignment: what it is, why it matters and how to fix it | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466453-dkim-and-spf-alignment-what-it-is-why-it-matters-and-how-to-fix-it#main-content) Table of contents [](https://support.valimail.com/en/articles/8466453-dkim-and-spf-alignment-what-it-is-why-it-matters-and-how-to-fix-it#h_2a86b61dbd) [](https://support.valimail.com/en/articles/8466453-dkim-and-spf-alignment-what-it-is-why-it-matters-and-how-to-fix-it#h_3fb1252378) [](https://support.valimail.com/en/articles/8466453-dkim-and-spf-alignment-what-it-is-why-it-matters-and-how-to-fix-it#h_45844b54db) [All Collections](https://support.valimail.com/en/) [Email Authentication Fundamentals](https://support.valimail.com/en/collections/3959040-email-authentication-fundamentals) [DMARC: The Gatekeeper](https://support.valimail.com/en/collections/6449881-dmarc-the-gatekeeper) DKIM and SPF alignment: what it is, why it matters and how to fix it DKIM and SPF alignment: what it is, why it matters and how to fix it ==================================================================== Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8466453-dkim-and-spf-alignment-what-it-is-why-it-matters-and-how-to-fix-it#h_2a86b61dbd) [](https://support.valimail.com/en/articles/8466453-dkim-and-spf-alignment-what-it-is-why-it-matters-and-how-to-fix-it#h_3fb1252378) [](https://support.valimail.com/en/articles/8466453-dkim-and-spf-alignment-what-it-is-why-it-matters-and-how-to-fix-it#h_45844b54db) In order to be able to explain how alignment works and how it can be achieved, we first need to explain what it is: DMARC Alignment --------------- Neither SPF nor DKIM authenticates the sender using the “From:” field that users see. The policy specified in a DMARC record will require that the DKIM key’s domain (or the domain shown in the Return-Path verified by SPF) matches the domain shown in the “From:” address. This ensures that the visible From: address contains an authenticated domain, and it is also known as “alignment.” Below we will explain what SPF/DKIM alignment means in detail: ### SPF Alignment In order for an email to be considered SPF aligned, the organizational domain in the Return-Path of the email (Also known as the EnvelopeFrom or RFC5321.MailFrom) must match the organizational domain in the user-visible From address (also known as the RFC5322.From). Examples: An email is sent with a From address of [\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#076d686f6947627f666a776b622964686a) . and the Return-Path is [\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#c2a8adaaac82a7baa3afb2aea7eca1adaf) . In this case, the email is considered to be SPF aligned. An email is sent with a From address of [\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#7812171016381d00191508141d561b1715) . and the Return Path is [\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#3951585a525c4b795b585d585a4d564b175a5654) . In this case, the email is not aligned [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851215586/2b56ec3457552aa16941bb13/hO2GxmjQYBBH7U0N9tFJd2Q_6lQtIi9hbw.png-1616017252?expires=1755792000&signature=3732a8ad01878079fff4aa7629d7ec2f74de91ddd98fd7614d77b99084a7a890&req=fCUmFMh7mIlZFb4f3HP0gBq9IHTbgF%2FyEXGzzcm%2BJPx8QIj%2B4Xu776UhvTKt%0AknzgEo7AdHyZLf6oiQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851215586/2b56ec3457552aa16941bb13/hO2GxmjQYBBH7U0N9tFJd2Q_6lQtIi9hbw.png-1616017252?expires=1755792000&signature=3732a8ad01878079fff4aa7629d7ec2f74de91ddd98fd7614d77b99084a7a890&req=fCUmFMh7mIlZFb4f3HP0gBq9IHTbgF%2FyEXGzzcm%2BJPx8QIj%2B4Xu776UhvTKt%0AknzgEo7AdHyZLf6oiQ%3D%3D%0A) ### DKIM Alignment In order for an email to be considered DKIM aligned, the authenticated signing domain of at least one of the DKIM keys in the email headers must match the user-visible From address of the email ( also known as the RFC5322.From ). Examples: An email is sent with a From address of [\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#3f4c5e535a4c7f5a475e524f535a115c5052) . There are two DKIM keys associated with the email. One authenticated signing domain is acme.com and the other is example.com. This email is considered to be DKIM aligned. An email is sent with a From address of [\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#f88b99949d8bb89d80999588949dd69b9795) . There are two DKIM keys associated with the email. One authenticated signing domain is acme.com and the other is badexample.com. This email is not considered to be DKIM aligned. Why it matters: =============== As phishing attacks evolve, so should our defenses against them. DMARC alignment keeps hackers at bay since SPF and DKIM authentication is not sufficient on its own. How to fix it: ============== Third-party senders/vendors (Mailgun, Marketo, Sparkpost, etc.) normally will use their own domain name for SPF and DKIM authentication. Valimail Authenticate will allow you to configure these 3rd party senders to use your own domain name by publishing an SPF record or DKIM key specifically created for each of the vendors. The majority of the vendors support either SPF alignment, DKIM alignment or both, depending on their infrastructure. Valimail Authenticate has a huge database of senders and we already know if a sender supports SPF, DKIM, or both. You will have clear instructions in the Valimail Platform for adding a new sender to your configuration. * * * Related Articles [DMARC Alignment](https://support.valimail.com/en/articles/8466451-dmarc-alignment) [DMARC - Strict vs Relaxed alignment](https://support.valimail.com/en/articles/8466455-dmarc-strict-vs-relaxed-alignment) [Pubmark Inc](https://support.valimail.com/en/articles/9615859-pubmark-inc) [Masiv](https://support.valimail.com/en/articles/9615901-masiv) [WEBCAS](https://support.valimail.com/en/articles/9615923-webcas) Did this answer your question? 😞😐😃 --- # Valimail SPF Macro Syntax | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9143142-valimail-spf-macro-syntax#main-content) Table of contents [](https://support.valimail.com/en/articles/9143142-valimail-spf-macro-syntax#h_c35d20be19) [All Collections](https://support.valimail.com/en/) [General](https://support.valimail.com/en/collections/9031225-general) [Troubleshooting](https://support.valimail.com/en/collections/9031595-troubleshooting) Valimail SPF Macro Syntax Valimail SPF Macro Syntax ========================= Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/9143142-valimail-spf-macro-syntax#h_c35d20be19) This article addresses the domains that might still use the include:domain.com.\_nspf.vali.email syntax in their SPF record. **This include was part of the Valimail macro until 2021, it was used because a lot of receivers were not supporting the SPF Macros in the past. Since many of those receivers adapted to using our SPF macro, this include is no longer needed.** When this include is present in an SPF record: ---------------------------------------------- 1. It won't affect the current configuration, all of the e-mails will be delivered as usual. 2. The domain will appear as configured with SPF [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008676266/c06b06799495ab3fc60f06cc/irrL2psU5L6k153KBInSbAGkEDcWrkFEVQ.png?expires=1755792000&signature=5f31e5fd5d242b54e0aff14355a3d8fa49ac4b69dbb98c3d713e60c16f9e0548&req=dSAnHs95m4NZX%2FMW1HO4zeApLFi9A%2FU8pVbXG%2FKuUNNeg0OEz9FF48z7inSO%0AePwl%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008676266/c06b06799495ab3fc60f06cc/irrL2psU5L6k153KBInSbAGkEDcWrkFEVQ.png?expires=1755792000&signature=5f31e5fd5d242b54e0aff14355a3d8fa49ac4b69dbb98c3d713e60c16f9e0548&req=dSAnHs95m4NZX%2FMW1HO4zeApLFi9A%2FU8pVbXG%2FKuUNNeg0OEz9FF48z7inSO%0AePwl%0A) 3\. It serves no purpose now, it can be removed without affecting the configuration. This is an example of an SPF record that contains this include: [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008676273/622c740b0e6de9fecce98da3/lRHbcnjJOqRKJHN0bgRYtoxfG3H3HyE1xw.png?expires=1755792000&signature=65eceff79c98761014afb89d0f9481d221d28ceb0cd261710fa706da68c25ca0&req=dSAnHs95m4NYWvMW1HO4zaR8GGa%2B25aWQeIofW3f0r7JJL%2FQVEXArV7T%2FZKj%0Aeewzmv1c4O2jcVYts9w%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008676273/622c740b0e6de9fecce98da3/lRHbcnjJOqRKJHN0bgRYtoxfG3H3HyE1xw.png?expires=1755792000&signature=65eceff79c98761014afb89d0f9481d221d28ceb0cd261710fa706da68c25ca0&req=dSAnHs95m4NYWvMW1HO4zaR8GGa%2B25aWQeIofW3f0r7JJL%2FQVEXArV7T%2FZKj%0Aeewzmv1c4O2jcVYts9w%3D%0A) * * * Related Articles [Pointing an SPF Record to Valimail](https://support.valimail.com/en/articles/8466368-pointing-an-spf-record-to-valimail) [Valimail SPF Records](https://support.valimail.com/en/articles/8466461-valimail-spf-records) [Trailing SPF Includes in Valimail Delegated Domains](https://support.valimail.com/en/articles/8466464-trailing-spf-includes-in-valimail-delegated-domains) [How does the Valimail SPF Macro actually work?](https://support.valimail.com/en/articles/9141676-how-does-the-valimail-spf-macro-actually-work) [What happens if we stop pointing SPF to Valimail?](https://support.valimail.com/en/articles/9242923-what-happens-if-we-stop-pointing-spf-to-valimail) Did this answer your question? 😞😐😃 --- # DMARC - Strict vs Relaxed alignment | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466455-dmarc-strict-vs-relaxed-alignment#main-content) Table of contents [](https://support.valimail.com/en/articles/8466455-dmarc-strict-vs-relaxed-alignment#h_85fd8e9fd0) [All Collections](https://support.valimail.com/en/) [Email Authentication Fundamentals](https://support.valimail.com/en/collections/3959040-email-authentication-fundamentals) [DMARC: The Gatekeeper](https://support.valimail.com/en/collections/6449881-dmarc-the-gatekeeper) DMARC - Strict vs Relaxed alignment DMARC - Strict vs Relaxed alignment =================================== Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8466455-dmarc-strict-vs-relaxed-alignment#h_85fd8e9fd0) The DMARC standard enables a domain owner to allow relaxed alignment or to require strict alignment. Note that there is no discernible increase in protection by using Strict mode. Valimail does not recommend using Strict mode since there is no improvement in protection and is makes configuration and management of authentication more difficult. Relaxed alignment is satisfied if the organizational domain is the same between the user-visible From address and either the Return Path (SPF) or authenticated signing domain (DKIM). Strict alignment requires an exact match between the Fully Qualified Domain Name (FQDN) of the user-visible From address and either the Return Path (SPF) or authenticated signing domain (DKIM). If strict alignment is required and the email does not pass strict alignment, the email is considered to have failed DMARC authentication for that method (SPF or DKIM). Strict vs Relaxed alignment is specified in the DMARC record using the following tags: **aspf (SPF)** **adkim (DKIM)** The default setting, if it is not specified in the DMARC record, is relaxed alignment. For example, the following DMARC records are equivalent: v=DMARC1; p=none; rua=[mailto:\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#30545d5142531d515c554244705548515d405c551e535f5d) ; **aspf=r; adkim=r** v=DMARC1; p=none; rua=[mailto:\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#7b1f161a0918561a171e090f3b1e031a160b171e55181416) ; Examples: ========= A domain is set for strict SPF alignment as shown below: v=DMARC1; p=none; rua=[mailto:\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#07636a6675642a666b62757347627f666a776b622964686a) ; **aspf=s;** If the user-visible From address is [\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#4635272a2335062b27342d23322f282168233e272b362a236825292b) and the Return Path is [marketing.example.com](http://marketing.example.com/) , The email is strictly aligned for SPF A domain is set for strict DKIM alignment as shown below: v=DMARC1; p=none; rua=[mailto:\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#bedad3dfccdd93dfd2dbcccafedbc6dfd3ced2db90ddd1d3) ; **adkim=s** If the user-visible From address is [\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#e89b89848d9ba885899a838d9c81868fc68d90898598848dc68b8785) and the authenticated signing domain is example.com, The email is not strictly aligned for DKIM * * * Related Articles [DMARC Alignment](https://support.valimail.com/en/articles/8466451-dmarc-alignment) [DKIM and SPF alignment: what it is, why it matters and how to fix it](https://support.valimail.com/en/articles/8466453-dkim-and-spf-alignment-what-it-is-why-it-matters-and-how-to-fix-it) [DMARC Enforcement advanced options](https://support.valimail.com/en/articles/8466456-dmarc-enforcement-advanced-options) [Optimizely (ex Episerver)](https://support.valimail.com/en/articles/8825038-optimizely-ex-episerver) [Why am I seeing emails with the disposition P=None when my domain is enforcing DMARC?](https://support.valimail.com/en/articles/9143136-why-am-i-seeing-emails-with-the-disposition-p-none-when-my-domain-is-enforcing-dmarc) Did this answer your question? 😞😐😃 --- # SPF: Who Sent It? | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/6449882-spf-who-sent-it#main-content) [All Collections](https://support.valimail.com/en/) [Email Authentication Fundamentals](https://support.valimail.com/en/collections/3959040-email-authentication-fundamentals) SPF: Who Sent It? SPF: Who Sent It? ================= 5 articles [Trailing SPF Includes in Valimail Delegated Domains](https://support.valimail.com/en/articles/8466464-trailing-spf-includes-in-valimail-delegated-domains) [Working around Vendor Verification of SPF](https://support.valimail.com/en/articles/8466463-working-around-vendor-verification-of-spf) [SPF Flattening](https://support.valimail.com/en/articles/8466462-spf-flattening) [What is SPF?](https://support.valimail.com/en/articles/8466460-what-is-spf) [Valimail SPF Records](https://support.valimail.com/en/articles/8466461-valimail-spf-records) --- # Why do I see email traffic from ladwp.com hostnames on my domain? | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9143125-why-do-i-see-email-traffic-from-ladwp-com-hostnames-on-my-domain#main-content) [All Collections](https://support.valimail.com/en/) [General](https://support.valimail.com/en/collections/9031225-general) [Troubleshooting](https://support.valimail.com/en/collections/9031595-troubleshooting) Why do I see email traffic from ladwp.com hostnames on my domain? Why do I see email traffic from ladwp.com hostnames on my domain? ================================================================= Traffic from ladwp.com hostnames on my domain - what can I do to prevent malicious third parties from impersonating my domain? Updated over a year ago While looking at traffic from Unidentified Senders, you may come across various **ladwp.com** hostnames that are sending mail on behalf of your organization's domains, like in the below example. [![a screenshot of a phone](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008670044/e56e8edffb65a99340f2fdbc/c4NGrcEOJLItdkP1tMZHU-wa6FbRpo09NQ.png?expires=1755792000&signature=0a5d7658827ddc450ec5927e079e3660ad3fa3740d73fecbd79329de0b82d003&req=dSAnHs95nYFbXfMW1HO4zcsLYiJyQ1jEG9vR%2Fe52BHJKcGWhqZke2q8kKFhf%0AHu%2FsrSpW1KN%2FiMD%2FuLU%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008670044/e56e8edffb65a99340f2fdbc/c4NGrcEOJLItdkP1tMZHU-wa6FbRpo09NQ.png?expires=1755792000&signature=0a5d7658827ddc450ec5927e079e3660ad3fa3740d73fecbd79329de0b82d003&req=dSAnHs95nYFbXfMW1HO4zcsLYiJyQ1jEG9vR%2Fe52BHJKcGWhqZke2q8kKFhf%0AHu%2FsrSpW1KN%2FiMD%2FuLU%3D%0A) The **ladwp.com** domain is owned by the Los Angeles Department of Water & Power. Due to a potential security breach in their email environment, it appears that malicious third parties are able to use their email gateway to spoof domains owned by other organizations. Valimail has informed the Los Angeles Department of Water & Power about this potential security breach several times, but we have not received a response on this matter. If your domain is actively being spoofed, the best course of action is to make sure your domain's [DMARC policy is set to Quarantine or Reject.](https://support.valimail.com/en/articles/8466454-when-to-switch-enforcement-policies) * * * Related Articles [Why am I seeing emails with the disposition P=None when my domain is enforcing DMARC?](https://support.valimail.com/en/articles/9143136-why-am-i-seeing-emails-with-the-disposition-p-none-when-my-domain-is-enforcing-dmarc) Did this answer your question? 😞😐😃 --- # DKIM: Who Signed It? | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/6449884-dkim-who-signed-it#main-content) [All Collections](https://support.valimail.com/en/) [Email Authentication Fundamentals](https://support.valimail.com/en/collections/3959040-email-authentication-fundamentals) DKIM: Who Signed It? DKIM: Who Signed It? ==================== 4 articles [How does DKIM work?](https://support.valimail.com/en/articles/8466467-how-does-dkim-work) [What characters are permitted in a DKIM selector?](https://support.valimail.com/en/articles/8466468-what-characters-are-permitted-in-a-dkim-selector) [What is DKIM?](https://support.valimail.com/en/articles/8466466-what-is-dkim) [Rotating DKIM keysWhy rotating the DKIM keys is recommended](https://support.valimail.com/en/articles/9242945-rotating-dkim-keys) --- # DMARC Alignment | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466451-dmarc-alignment#main-content) Table of contents [](https://support.valimail.com/en/articles/8466451-dmarc-alignment#h_4083400c07) [](https://support.valimail.com/en/articles/8466451-dmarc-alignment#h_9e1c95301f) [](https://support.valimail.com/en/articles/8466451-dmarc-alignment#h_bf84dafe45) [All Collections](https://support.valimail.com/en/) [Email Authentication Fundamentals](https://support.valimail.com/en/collections/3959040-email-authentication-fundamentals) [DMARC: The Gatekeeper](https://support.valimail.com/en/collections/6449881-dmarc-the-gatekeeper) DMARC Alignment DMARC Alignment =============== Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8466451-dmarc-alignment#h_4083400c07) [](https://support.valimail.com/en/articles/8466451-dmarc-alignment#h_9e1c95301f) [](https://support.valimail.com/en/articles/8466451-dmarc-alignment#h_bf84dafe45) In order for an email to pass DMARC, it must pass authentication with either SPF or DKIM in an aligned way. Alignment is defined as follows: SPF === In order for an email to be considered SPF aligned, the organizational domain in the Return Path of the email (Also known as the EnvelopeFrom or RFC5321.MailFrom) must match the organizational domain in the user-visible From address (also known as the RFC5322.From). Examples: --------- An email is sent with a From address of [\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#b7c4d6dbd2c4f7d2cfd6dac7dbd299d4d8da) . and the Return Path is [mail.example.com](https://support.valimail.com//mail.example.com) . In this case, the email is considered to be SPF aligned. An email is sent with a From address of [\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#addeccc1c8deedc8d5ccc0ddc1c883cec2c0) . and the Return Path is [mail.acme.com](https://support.valimail.com//mail.acme.com) . In this case, the email is not aligned DKIM ==== In order for an email to be considered DKIM aligned, the authenticated signing domain of at least one of the DKIM keys in the email headers must match the user-visible From address of the email ( also known as the RFC5322.From ). An email is sent with a From address of [\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#5122303d3422113429303c213d347f323e3c) . There are two DKIM keys associated with the email. One authenticated signing domain is acme.com and the other is example.com. This email is considered to be DKIM aligned. An email is sent with a From address of [\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#6e1d0f020b1d2e0b160f031e020b400d0103) . There are two DKIM keys associated with the email. One authenticated signing domain is acme.com and the other is badexample.com. This email is not considered to be DKIM aligned. * * * Related Articles [DKIM and SPF alignment: what it is, why it matters and how to fix it](https://support.valimail.com/en/articles/8466453-dkim-and-spf-alignment-what-it-is-why-it-matters-and-how-to-fix-it) [DMARC - Strict vs Relaxed alignment](https://support.valimail.com/en/articles/8466455-dmarc-strict-vs-relaxed-alignment) [DMARC Enforcement advanced options](https://support.valimail.com/en/articles/8466456-dmarc-enforcement-advanced-options) [Google & Yahoo Email Authentication Requirements For Bulk Senders](https://support.valimail.com/en/articles/9143173-google-yahoo-email-authentication-requirements-for-bulk-senders) [How can I tell if an email is passing SPF?](https://support.valimail.com/en/articles/9242896-how-can-i-tell-if-an-email-is-passing-spf) Did this answer your question? 😞😐😃 --- # Working around Vendor Verification of SPF | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466463-working-around-vendor-verification-of-spf#main-content) [All Collections](https://support.valimail.com/en/) [Email Authentication Fundamentals](https://support.valimail.com/en/collections/3959040-email-authentication-fundamentals) [SPF: Who Sent It?](https://support.valimail.com/en/collections/6449882-spf-who-sent-it) Working around Vendor Verification of SPF Working around Vendor Verification of SPF ========================================= Updated over a year ago When adding a new vendor it is not unusual for the vendor to have an automated process to verify that the SPF and/or DKIM settings are properly configured on the sending domain. In most cases, this is simply a text match that is looking for a specific SPF include mechanism or specific DKIM key. In general, DKIM verification is not a problem but there are occasionally difficulties with getting SPF validated. Since the vendor is doing a simple text match, they will not properly parse the Enforce Macros and will fail validation. There are several approached we can take to this. The first is to make contact with the vendor and ask them to bypass their verification process. In many cases, this will need to be escalated within the vendor. The second method is to temporarily add the vendor's SPF include to the end of the SPF record as shown in the example below, perform the verification and then remove the vendor include. Since Instant SPF will return the proper SPF response for the service, the service will continue to authenticate via SPF after the include is removed. _v=spf1 include:domain.com.\_nspf.vali.email include:%{i}.\_ip.%{h}.\_ehlo.%{d}.\_spf.vali.email include:vendor.com ~all_ There is one outlier to this approach that has been identified. The service StatusPage periodically does re-verification of the SPF include so if you are using StatusPage, you will need to add the StatusPage include to the end of the SPF record (as shown below) and leave it there. _v=spf1 include:domain.com.\_nspf.vali.email include:%{i}.\_ip.%{h}.\_ehlo.%{d}.\_spf.vali.email include:stspg-customer.com ~all_ * * * Related Articles [Valimail SPF Records](https://support.valimail.com/en/articles/8466461-valimail-spf-records) [NGP VAN](https://support.valimail.com/en/articles/8757557-ngp-van) [StatusPage](https://support.valimail.com/en/articles/8759546-statuspage) [I pointed SPF to Valimail, but it's not reflecting that in the platform. Why is that?](https://support.valimail.com/en/articles/9242847-i-pointed-spf-to-valimail-but-it-s-not-reflecting-that-in-the-platform-why-is-that) [What happens if we stop pointing SPF to Valimail?](https://support.valimail.com/en/articles/9242923-what-happens-if-we-stop-pointing-spf-to-valimail) Did this answer your question? 😞😐😃 --- # DMARC Aggregate Reports | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466452-dmarc-aggregate-reports#main-content) [All Collections](https://support.valimail.com/en/) [Email Authentication Fundamentals](https://support.valimail.com/en/collections/3959040-email-authentication-fundamentals) [DMARC: The Gatekeeper](https://support.valimail.com/en/collections/6449881-dmarc-the-gatekeeper) DMARC Aggregate Reports DMARC Aggregate Reports ======================= Updated over a year ago DMARC (Domain-based Message Authentication, Reporting and Conformance) is an email authentication protocol designed to combat email-based attacks such as spoofing and phishing. DMARC Aggregate Reports provide statistical data on DMARC compliance for a specific domain, which can be used by domain owners or their authorized representatives to assess DMARC effectiveness. DMARC Aggregate Reports contain a variety of data points, including email volume, authentication results, and policy compliance. This information can be used to evaluate DMARC policies, monitor the health of the email ecosystem, and identify potential sources of unauthorized email. The email volume information in DMARC Aggregate Reports is broken down by sender and receiver, providing insight into email traffic for a given domain. Authentication results are broken down by mechanism, such as SPF or DKIM, and indicate the percentage of emails that passed or failed DMARC checks. Policy compliance information is broken down by action taken, such as quarantine or reject, and indicates the percentage of emails that comply with the domain's DMARC policy. DMARC Aggregate Reports are an important asset for domain owners looking to improve email security and protect against email-based attacks. By regularly reviewing DMARC Aggregate Reports, domain owners can identify potential issues and take appropriate steps to address them, ultimately improving the overall security and reliability of their email communications. As always, if you have any questions, please don't hesitate to **[submit a ticket](https://support.valimail.com/support/tickets/new) **. * * * Related Articles [Using the Authentication Report](https://support.valimail.com/en/articles/8466383-using-the-authentication-report) [What is DMARC?](https://support.valimail.com/en/articles/8466450-what-is-dmarc) [Implementing Proofpoint Inbound DMARC Policy](https://support.valimail.com/en/articles/8466479-implementing-proofpoint-inbound-dmarc-policy) [Configuring DMARC Policy via API](https://support.valimail.com/en/articles/10580859-configuring-dmarc-policy-via-api) [Generating Reports or Dashboards via API](https://support.valimail.com/en/articles/10582146-generating-reports-or-dashboards-via-api) Did this answer your question? 😞😐😃 --- # What is DMARC? | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466450-what-is-dmarc#main-content) Table of contents [](https://support.valimail.com/en/articles/8466450-what-is-dmarc#h_7110ff88a6) [](https://support.valimail.com/en/articles/8466450-what-is-dmarc#h_b283d56606) [All Collections](https://support.valimail.com/en/) [Email Authentication Fundamentals](https://support.valimail.com/en/collections/3959040-email-authentication-fundamentals) [DMARC: The Gatekeeper](https://support.valimail.com/en/collections/6449881-dmarc-the-gatekeeper) What is DMARC? What is DMARC? ============== Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8466450-what-is-dmarc#h_7110ff88a6) [](https://support.valimail.com/en/articles/8466450-what-is-dmarc#h_b283d56606) Many how-to articles tout the benefits of DMARC without mentioning a crucial step: Enforcement. A key part of the DMARC (Domain-based Message Authentication, Reporting, and Conformance) standard is that it gives domain owners the ability to specify a policy for how they’d like receivers to handle email messages that fail authentication. With an enforcement policy, domain owners can tell receivers to put unauthenticated messages in the spam folder or reject them entirely — effectively blocking impersonators. Without enforcement, domain owners still get some data on who’s spoofing them, but they just watch those impersonators continue to wreak havoc, without doing anything to stop them. A DMARC record without enforcement is like a bouncer at the front door who checks everyone’s ID — but then lets everyone in regardless of whether they’re on the guest list or not. Three DMARC Policy Options ========================== Unlike SPF or DKIM, which leave it up to the receivers (mail gateways and servers) to decide how to handle authentication failures, DMARC actually lets the domain owners specify what they want to happen. In the simplest configurations, the DMARC policy is spelled out with the “p” parameter, for which there are three options: 1. p=none — No enforcement; mail that fails authentication is delivered normally. 2. p=quarantine — Messages that fail authentication should be quarantined. Usually this means that the messages are delivered to a user’s spam folder. 3. p=reject — Messages that fail authentication should be discarded, not delivered at all. Some receivers honor this request, while others just mark failing messages as spam. Note that p=none, or “monitor mode,” provides no enforcement. Fraudulent messages using your domain will still be delivered. This setting is intended as a “test” mode, so domain owners have a way to troubleshoot their authentication settings without the risk of legitimate messages getting blocked. In p=none mode, domain owners can use the reports sent by mail gateways to examine what messages are being blocked and which IP addresses are sending those messages. (In principle — in reality, turning DMARC reports into actionable insights is a challenge all its own.) Armed with that information, the domain owner can then make changes to their SPF and/or DKIM settings, and potentially to the domain(s) being used by the messages, to ensure that legitimate messages authenticate. Why DMARC Enforcement Matters ============================= If your goal is to stop phishing and impersonation attacks, you need to get to enforcement, not to remain at p=none indefinitely. A setting of p=none generates a lot of potentially useful raw data. But it’s only with a policy of quarantine or reject that you will begin to see the anti-impersonation and anti-phishing benefits of DMARC. At enforcement — p=quarantine or p=reject — the only mail using your domain that gets through is the mail you have authorized. Everything else is sent to spam or is deleted without being delivered. What’s more, DMARC at enforcement can help with deliverability. ISPs that make delivery decisions based on the reputation of the sending domain will take into account your DMARC status. We’ve seen customers whose marketing campaigns’ delivery rates increased by as much as 5 to 10 percent when they moved to an enforcement policy. Unfortunately, most companies that attempt DMARC don’t actually get to enforcement. In our research, Valimail has found that an average of 75 to 80 percent of domains that have published a DMARC record are unable to get to enforcement. That means they either had configuration errors or, more commonly, had simply gotten stuck at p=none — often for months or even years. Staying in monitor mode, at a DMARC policy of p=none, provides the same amount of protection as if you had no DMARC record at all. **Getting to enforcement is where the real benefits of email authentication kick in. Without it, you’re just collecting more data.** * * * Related Articles [How do I manage the DMARC record in Valimail?](https://support.valimail.com/en/articles/8466300-how-do-i-manage-the-dmarc-record-in-valimail) [DMARC Enforcement advanced options](https://support.valimail.com/en/articles/8466456-dmarc-enforcement-advanced-options) [Implementing Proofpoint Inbound DMARC Policy](https://support.valimail.com/en/articles/8466479-implementing-proofpoint-inbound-dmarc-policy) [Why am I seeing emails with the disposition P=None when my domain is enforcing DMARC?](https://support.valimail.com/en/articles/9143136-why-am-i-seeing-emails-with-the-disposition-p-none-when-my-domain-is-enforcing-dmarc) Did this answer your question? 😞😐😃 --- # DMARC Enforcement advanced options | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466456-dmarc-enforcement-advanced-options#main-content) Table of contents [](https://support.valimail.com/en/articles/8466456-dmarc-enforcement-advanced-options#What-is-DMARC-Enforcement?) [](https://support.valimail.com/en/articles/8466456-dmarc-enforcement-advanced-options#DMARC-Policy-tag) [](https://support.valimail.com/en/articles/8466456-dmarc-enforcement-advanced-options#What-is-partial-Enforcement?) [](https://support.valimail.com/en/articles/8466456-dmarc-enforcement-advanced-options#Subdomain-Policy) [](https://support.valimail.com/en/articles/8466456-dmarc-enforcement-advanced-options#DMARC---Strict-vs-Relaxed-alignment) [](https://support.valimail.com/en/articles/8466456-dmarc-enforcement-advanced-options#Examples-of-Strict-alignment:) [All Collections](https://support.valimail.com/en/) [Email Authentication Fundamentals](https://support.valimail.com/en/collections/3959040-email-authentication-fundamentals) [DMARC: The Gatekeeper](https://support.valimail.com/en/collections/6449881-dmarc-the-gatekeeper) DMARC Enforcement advanced options DMARC Enforcement advanced options ================================== Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8466456-dmarc-enforcement-advanced-options#What-is-DMARC-Enforcement?) [](https://support.valimail.com/en/articles/8466456-dmarc-enforcement-advanced-options#DMARC-Policy-tag) [](https://support.valimail.com/en/articles/8466456-dmarc-enforcement-advanced-options#What-is-partial-Enforcement?) [](https://support.valimail.com/en/articles/8466456-dmarc-enforcement-advanced-options#Subdomain-Policy) [](https://support.valimail.com/en/articles/8466456-dmarc-enforcement-advanced-options#DMARC---Strict-vs-Relaxed-alignment) [](https://support.valimail.com/en/articles/8466456-dmarc-enforcement-advanced-options#Examples-of-Strict-alignment:) What is DMARC Enforcement? ========================== When your domain is configured for DMARC and set to an enforcement policy, email recipients will reject (block from delivery) or quarantine (move to a spam folder) any messages from senders not authorized by your enforcement policy. The three policies that can be set in a DMARC record are p=none, p=quarantine, or p=reject. A none policy indicates no action will be taken on unauthenticated email messages. But, if the DMARC record includes a reporting address, the domain owner can use the data returned back from email receivers to understand who is sending email out using that domain. A domain is “at enforcement” if all non-authenticating messages that appear to come from a domain — or its subdomains — will be quarantined or rejected. The following settings are considered to be at enforcement: _p=reject_ \[with no pct tag\] _p=reject_; pct=\[anything\] _p=quarantine_ \[with no pct tag\] _p=quarantine_; pct=100 DMARC Policy tag ================ “p=” (policy) The “policy” tag tells the receiver what to do with a message that fails DMARC authentication. * _“p=none”_ – receiver takes no action * _“p=quarantine”_ – receiver will treat the email as suspicious and send it to spam/junk folder * _“p=reject”_ – receiver rejects the email (does not deliver it) What is partial Enforcement? ============================ By default, a DMARC policy applies to 100% of all mail unless a percentage is specified with a pct= tag. Unfortunately, if you are at **p=quarantine** and set a percentage less than 100, that means that some spoofed messages will still be delivered. There is no such thing as “partial” DMARC enforcement. While there are ways to use percentages usefully, don’t fall into the trap of thinking you’re fully protected if your pct= tag specifies anything less than 100%. Subdomain Policy ================ The default setting for subdomains is to obey the main policy (e.g. **p=reject**). Sometimes in the process of getting to DMARC enforcement, domain owners focus on getting their main domain to enforcement, while postponing the work needed to bring subdomains into enforcement by setting a subdomain policy of “**sp=none**.” Unfortunately, this means that those subdomains can still be spoofed. Phishing emails sent from [\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#15627d74617063706755706d74786579703b767a78) won’t get through, but [\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#017669607564776473416c60686d2f6479606c716d642f626e6c) will. To be at enforcement, subdomains need to be protected, just like the main organizational domain. DMARC - Strict vs Relaxed alignment =================================== The DMARC standard enables a domain owner to allow relaxed alignment or to require strict alignment. Note that there is no discernible increase in protection by using Strict mode. Valimail does not recommend using Strict mode since there is no improvement in protection and is makes configuration and management of authentication more difficult. _Relaxed alignment_ is satisfied if the organizational domain is the same between the user-visible From address and either the Return Path (SPF) or authenticated signing domain (DKIM). _Strict alignment_ requires an exact match between the Fully Qualified Domain Name (FQDN) of the user-visible From address and either the Return Path (SPF) or authenticated signing domain (DKIM). If strict alignment is required and the email does not pass strict alignment, the email is considered to have failed DMARC authentication for that method (SPF or DKIM). Strict vs Relaxed alignment is specified in the DMARC record using the following tags: **_aspf_** (for SPF) **_adkim_** (for DKIM) The default setting, if it is not specified in the DMARC record, is relaxed alignment. For example, the following DMARC records are equivalent: v=DMARC1; p=none; rua=mailto:[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#e3878e829180ce828f869197a3869b828e938f86cd808c8e) ; **aspf=r; adkim=r** v=DMARC1; p=none; rua=mailto:[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#aacec7cbd8c987cbc6cfd8deeacfd2cbc7dac6cf84c9c5c7) ; Examples of Strict alignment: ============================= * A domain is set for strict SPF alignment as shown below: _v=DMARC1; p=none; rua=mailto:[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#e7838a869584ca868b829593a7829f868a978b82c984888a) ; **aspf=s;**_ If the user-visible From address is [\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#4b382a272e380b262a39202e3f22252c652e332a263b272e65282426) and the Return Path is marketing.example.com, the email is strictly aligned for SPF. * A domain is set for strict DKIM alignment as shown below: _v=DMARC1; p=none; rua=mailto:[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#88ece5e9faeba5e9e4edfafcc8edf0e9e5f8e4eda6ebe7e5) ; **adkim=s**_ If the user-visible From address is [\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#daa9bbb6bfa99ab7bba8b1bfaeb3b4bdf4bfa2bbb7aab6bff4b9b5b7) and the authenticated signing domain is example.com, the email is not strictly aligned for DKIM. * * * Related Articles [How do I manage the DMARC record in Valimail?](https://support.valimail.com/en/articles/8466300-how-do-i-manage-the-dmarc-record-in-valimail) [Enforce Self-Onboarding Guide](https://support.valimail.com/en/articles/8466339-enforce-self-onboarding-guide) [What is DMARC?](https://support.valimail.com/en/articles/8466450-what-is-dmarc) [DMARC - Strict vs Relaxed alignment](https://support.valimail.com/en/articles/8466455-dmarc-strict-vs-relaxed-alignment) [Why am I seeing emails with the disposition P=None when my domain is enforcing DMARC?](https://support.valimail.com/en/articles/9143136-why-am-i-seeing-emails-with-the-disposition-p-none-when-my-domain-is-enforcing-dmarc) Did this answer your question? 😞😐😃 --- # SPF Flattening | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466462-spf-flattening#main-content) Table of contents [](https://support.valimail.com/en/articles/8466462-spf-flattening#h_2fc1b493c8) [](https://support.valimail.com/en/articles/8466462-spf-flattening#h_7ef4880ff7) [](https://support.valimail.com/en/articles/8466462-spf-flattening#h_5cb5646cd4) [](https://support.valimail.com/en/articles/8466462-spf-flattening#h_3063c0f7c0) [](https://support.valimail.com/en/articles/8466462-spf-flattening#h_9463f2a37e) [All Collections](https://support.valimail.com/en/) [Email Authentication Fundamentals](https://support.valimail.com/en/collections/3959040-email-authentication-fundamentals) [SPF: Who Sent It?](https://support.valimail.com/en/collections/6449882-spf-who-sent-it) SPF Flattening SPF Flattening ============== Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8466462-spf-flattening#h_2fc1b493c8) [](https://support.valimail.com/en/articles/8466462-spf-flattening#h_7ef4880ff7) [](https://support.valimail.com/en/articles/8466462-spf-flattening#h_5cb5646cd4) [](https://support.valimail.com/en/articles/8466462-spf-flattening#h_3063c0f7c0) [](https://support.valimail.com/en/articles/8466462-spf-flattening#h_9463f2a37e) It is very common for organizations, when constructing or modifying their SPF record, to run up against the 10 DNS lookup limit. This limitation restricts the number of DNS lookups that can be performed when an SPF record is evaluated. SPF records usually contain ‘include’ statements that refer to other domains' SPF records to list servers that are allowed to send on behalf of the organization’s domain. Any parts of the SPF record that are listed after the 10th lookup has been reached will not be evaluated. This means that although you have listed something in your SPF record, it may not be evaluated, causing legitimate services to fail authentication via SPF. Example: ======== An organization that is using Google Workspace (aka G Suite) would normally list include:\_spf.google.com in their SPF record. When the receiver of the email attempts to verify an email from a domain, they would see this include and then resolve ‘\_spf.google.com’. This counts as one DNS lookup. When resolving this name, you will see that there are three other include statements behind this: include:\_netblocks.google.com include:\_netblocks2.google.com include:\_netblocks3.google.com. Each of these DNS names would then need to be resolved to get to the list of IP addresses that Google sends emails from. In this example, simply adding Google Workspace (aka G Suite) to your SPF record takes up 4 of the 10 possible DNS lookups allowed when evaluating an SPF record. Flattening: =========== One way that organizations attempt to get around the 10 DNS lookup limit is the ‘flatten’ the SPF record. Flattening involves taking an include statement that would normally be placed into an SPF record and manually getting a list of all of the IP addresses listed under that DNS name. Example: ======== If an organization decides to do flattening and they want to eliminate the 4 DNS lookups required by Google Workspace (aka G Suite), they would replace: include:\_spf.google.com with: ip4:35.190.247.0/24 ip4:64.233.160.0/19 ip4:66.102.0.0/20 ip4:66.249.80.0/20 ip4:72.14.192.0/18 ip4:74.125.0.0/16 ip4:108.177.8.0/21 ip4:173.194.0.0/16 ip4:209.85.128.0/17 ip4:216.58.192.0/19 ip4:216.239.32.0/19 ip6:2001:4860:4000::/36 ip6:2404:6800:4000::/36 ip6:2607:f8b0:4000::/36 ip6:2800:3f0:4000::/36 ip6:2a00:1450:4000::/36 ip6:2c0f:fb50:4000::/36 ip4:172.217.0.0/19 ip4:172.217.32.0/20 ip4:172.217.128.0/19 ip4:172.217.160.0/20 ip4:172.217.192.0/19 ip4:108.177.96.0/19 ip4:35.191.0.0/16 ip4:130.211.0.0/22 Effects of Flattening ===================== While this does eliminate the 4 DNS lookups Google Workspace (aka G Suite) normally requires, it results in other problems: 1. Typos: Dealing with any text string that long makes it easy to make a mistake and inject syntax errors which can result in mail not being delivered 2. DNS record sizes: Some DNS management platforms will not let you create TXT records greater than 255 characters 3. If Google decides to add new IPs to their SPF record, you will not know about it until emails stop being delivered which can result in emails not being delivered. This is the biggest risk since it will not be immediately apparent that anything has changed and the first indication of problems is when emails no longer authenticate. How to identify Flattening: =========================== While there is no way to look at an SPF record and immediately know if flattening is being done, there is a way to identify flattening. Within the SPF record: 1. Look for a long list of ip4 or ip6 directives (netblocks) in the SPF record. Especially look for netblocks with a large subnet mask (something between /8 and /24 ) 2. For each netblock, look at the whois information for that block ( [https://www.whois.com/whois/](https://www.whois.com/whois/) ) 3. Look to see if the owner of that IP block is a company that is a mailbox provider or a company that sends emails (Marketing, HR, etc.) If the answer to #3 is yes, the organization is doing SPF flattening. * * * Related Articles [Pointing an SPF Record to Valimail](https://support.valimail.com/en/articles/8466368-pointing-an-spf-record-to-valimail) [What is SPF?](https://support.valimail.com/en/articles/8466460-what-is-spf) [How does the Valimail SPF Macro actually work?](https://support.valimail.com/en/articles/9141676-how-does-the-valimail-spf-macro-actually-work) [If I point SPF to Valimail, will that cause mail delivery problems?](https://support.valimail.com/en/articles/9242835-if-i-point-spf-to-valimail-will-that-cause-mail-delivery-problems) [What happens if we stop pointing SPF to Valimail?](https://support.valimail.com/en/articles/9242923-what-happens-if-we-stop-pointing-spf-to-valimail) Did this answer your question? 😞😐😃 --- # ARC: Who Forwarded It? | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/6449889-arc-who-forwarded-it#main-content) [All Collections](https://support.valimail.com/en/) [Email Authentication Fundamentals](https://support.valimail.com/en/collections/3959040-email-authentication-fundamentals) ARC: Who Forwarded It? ARC: Who Forwarded It? ====================== 1 article [What is ARC?](https://support.valimail.com/en/articles/8466472-what-is-arc) --- # Trailing SPF Includes in Valimail Delegated Domains | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466464-trailing-spf-includes-in-valimail-delegated-domains#main-content) [All Collections](https://support.valimail.com/en/) [Email Authentication Fundamentals](https://support.valimail.com/en/collections/3959040-email-authentication-fundamentals) [SPF: Who Sent It?](https://support.valimail.com/en/collections/6449882-spf-who-sent-it) Trailing SPF Includes in Valimail Delegated Domains Trailing SPF Includes in Valimail Delegated Domains =================================================== Updated over a year ago The Valimail SPF directives should be sufficient to allow SPF validation of any service. So for the purposes of email authentication, no additional directives should be needed in an SPF record. That said, some vendors use a partial text match on the SPF record to validate that their customer has configured SPF correctly and either won’t send email, or won’t send email using the customer’s domain unless the specific SPF directive they specify is present in the record. Valimail supports this verification for a limited number of vendors. Customers can add the directives for these vendors to their SPF record, so long as the vendor-specified directive is added **AFTER the macro directive**. This ensures both that Valimail handles authenticating the service and that the SPF evaluation doesn’t exceed the 10 domain lookup limit before Valimail takes ownership of email authentication. Our SPF record validation tools recognize these supported vendor-specified directives and, assuming the rest of the record is correct, should show the record as both valid and properly delegated in Valimail UIs. Any number of vendor-specified directives can be added to an SPF record and it will still be valid. Currently supported vendors are: | | | | --- | --- | | Vendor | Directive | | FireEye Email Threat Prevention | include:\_spf.fireeyecloud.com | | Greenhouse | include:mg-spf.greenhouse.io | | HelpScout | include:helpscoutemail.com | | Microsoft 365 | include:spf.protection.outlook.com | | Status Page | include:stspg-customer.com | | Symantec Email Security Cloud | include:spf.messagelabs.com | | Sendinblue | include:spf.sendinblue.com | | Blackboard Notify | include:\_spf.bbnotify.net
​ | * * * Related Articles [Pointing an SPF Record to Valimail](https://support.valimail.com/en/articles/8466368-pointing-an-spf-record-to-valimail) [Valimail SPF Records](https://support.valimail.com/en/articles/8466461-valimail-spf-records) [StatusPage](https://support.valimail.com/en/articles/8759546-statuspage) [FireEye Email Security GovCloud](https://support.valimail.com/en/articles/8857104-fireeye-email-security-govcloud) [What happens if we stop pointing SPF to Valimail?](https://support.valimail.com/en/articles/9242923-what-happens-if-we-stop-pointing-spf-to-valimail) Did this answer your question? 😞😐😃 --- # What characters are permitted in a DKIM selector? | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466468-what-characters-are-permitted-in-a-dkim-selector#main-content) [All Collections](https://support.valimail.com/en/) [Email Authentication Fundamentals](https://support.valimail.com/en/collections/3959040-email-authentication-fundamentals) [DKIM: Who Signed It?](https://support.valimail.com/en/collections/6449884-dkim-who-signed-it) What characters are permitted in a DKIM selector? What characters are permitted in a DKIM selector? ================================================= Updated over a year ago The DKIM standard requires that DKIM selectors only include letters, numbers and hyphens where a hyphen can not be the first character. Dots can act as separators between labels. A few vendors have begun using underscores in the DKIM selectors they generate for their customers. While these are non compliant with the standards, many email receivers will process these correctly. Depending on how strictly the receiver follows the DKIM standard, underscores may work in some, but not all, cases. * * * Related Articles [DMARC/DKIM NS Pointer Records](https://support.valimail.com/en/articles/8466430-dmarc-dkim-ns-pointer-records) [Legal Characters in DNS](https://support.valimail.com/en/articles/8466432-legal-characters-in-dns) [What is DKIM?](https://support.valimail.com/en/articles/8466466-what-is-dkim) [Netsuite](https://support.valimail.com/en/articles/8757555-netsuite) [Bronto (Oracle Netsuite)](https://support.valimail.com/en/articles/9657452-bronto-oracle-netsuite) Did this answer your question? 😞😐😃 --- # Valimail SPF Records | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466461-valimail-spf-records#main-content) Table of contents [](https://support.valimail.com/en/articles/8466461-valimail-spf-records#h_e0a8c5d6f2) [](https://support.valimail.com/en/articles/8466461-valimail-spf-records#h_cdea5a2c1f) [All Collections](https://support.valimail.com/en/) [Email Authentication Fundamentals](https://support.valimail.com/en/collections/3959040-email-authentication-fundamentals) [SPF: Who Sent It?](https://support.valimail.com/en/collections/6449882-spf-who-sent-it) Valimail SPF Records Valimail SPF Records ==================== Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8466461-valimail-spf-records#h_e0a8c5d6f2) [](https://support.valimail.com/en/articles/8466461-valimail-spf-records#h_cdea5a2c1f) Valimail's customers utilize SPF records which contain macros. The records allow our customers to leverage Valimail's patented technology to directly address the the 10 lookup limit in SPF. Valimail's patented **instant SPF** response returns only the specific and targeted response needed for a given email sending service that has been enabled by the customer to send on their behalf. SPF Macros are defined in the [SPF spec.](https://tools.ietf.org/html/rfc7208) Read more [here](https://tools.ietf.org/html/rfc7208#section-7) . The record also provides security from prying eyes trying to find out who you have as an allowed sender in your SPF record. Examples and More Detail ------------------------ The SPF record for the domain 'defendmy.email' is listed here: **v=spf1 include:%{i}.\_ip.%{h}.\_ehlo.%{d}.\_spf.vali.email ~all** The components of that record are: ​**%{i}** - IP address ​**%{h}** - EHLO (if unknown, the word "unknown" can be submitted in place of an EHLO name) ​ **%{d}** - domain to query against (defendmy.email) ​ ​**~all:** ~all is used instead of -all (dash all), in order to provide better deliverability and backwards compatibility to older receivers. In reality, -all or ~all do not matter when it comes to DMARC. Both SPF failure result types will result in an equal failure from a DMARC perspective. **We let the DMARC policy state what should be done if there is no alignment. (**[Read more here](https://support.valimail.com/en/articles/9146530-why-valimail-uses-an-spf-soft-fail-and-not-a-hard-fail) about Soft and Hard Fail) Testing an SPF response ----------------------- You can perform an SPF query against Valimail's SPF record to check whether you're receiving the correct response from Valimail for a given service. ​ ​**An Example SPF query for Marketo on that Domain (defendmy.email)** Marketo NOT ENABLED in Valimail for the domain defendmy.email _dig 199.15.214.45.\_ip.em-sj-45.mktomail.com.\_ehlo.defendmy.email.\_spf.vali.email TXT +short_ Response: "v=spf1 ~all" Marketo **ENABLED** in Valimail for the domain defendmy.email ​ _dig 199.15.214.45.\_ip.em-sj-45.mktomail.com.\_ehlo.defendmy.email.\_spf.vali.email TXT +short_ Response: "v=spf1 include:mktomail.com ~all" **Note:** Performing these direct queries against the include directive will show you a -all (dash all) response, but due to how SPF works, if a -all or ~all is received as part of an include directive, it will be ignored and the ~all of the domain's SPF record takes precedent. That's why when analyzing headers for mail sent from your domain with our SPF record, you'll see SPF resulting in a softfail. * * * Related Articles [Pointing an SPF Record to Valimail](https://support.valimail.com/en/articles/8466368-pointing-an-spf-record-to-valimail) [How does the Valimail SPF Macro actually work?](https://support.valimail.com/en/articles/9141676-how-does-the-valimail-spf-macro-actually-work) [Setup your DNS records to use Valimail](https://support.valimail.com/en/articles/9142775-setup-your-dns-records-to-use-valimail) [Why Valimail Uses an SPF Soft Fail and Not a Hard Fail](https://support.valimail.com/en/articles/9146530-why-valimail-uses-an-spf-soft-fail-and-not-a-hard-fail) [What happens if we stop pointing SPF to Valimail?](https://support.valimail.com/en/articles/9242923-what-happens-if-we-stop-pointing-spf-to-valimail) Did this answer your question? 😞😐😃 --- # How does DKIM work? | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466467-how-does-dkim-work#main-content) Table of contents [](https://support.valimail.com/en/articles/8466467-how-does-dkim-work#h_3b046ee0bf) [](https://support.valimail.com/en/articles/8466467-how-does-dkim-work#h_f4844d3c63) [](https://support.valimail.com/en/articles/8466467-how-does-dkim-work#h_896cf57cb9) [](https://support.valimail.com/en/articles/8466467-how-does-dkim-work#h_d23bfddc0a) [All Collections](https://support.valimail.com/en/) [Email Authentication Fundamentals](https://support.valimail.com/en/collections/3959040-email-authentication-fundamentals) [DKIM: Who Signed It?](https://support.valimail.com/en/collections/6449884-dkim-who-signed-it) How does DKIM work? How does DKIM work? =================== Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8466467-how-does-dkim-work#h_3b046ee0bf) [](https://support.valimail.com/en/articles/8466467-how-does-dkim-work#h_f4844d3c63) [](https://support.valimail.com/en/articles/8466467-how-does-dkim-work#h_896cf57cb9) [](https://support.valimail.com/en/articles/8466467-how-does-dkim-work#h_d23bfddc0a) DomainKeys Identified Mail (DKIM) is one of the core standards that enable email authentication. Like Sender Policy Framework (SPF), DKIM uses DNS to store information used to validate email senders. However, DKIM uses public key cryptography to perform the authentication instead of relying on IP addresses of authorized servers, as SPF does. It can be used to prove not only that an email is from who it says it is from but also that the email has not been modified in transit. DKIM consists of an encrypted hash value (also called a DKIM signature) that is placed in the headers of emails. A DKIM signature is associated with a domain and for DMARC purposes, the DKIM domain must be the same as the From address of the email. The hash value is generated by the sending system using components of the email (Subject, date, From address, To address etc.) and the hash is encrypted with the Private key to generate an encrypted hash value. When the recipient's email system receives an email with a DKIM signature, it will attempt to verify the email. Part of the information in the header is the components used to generate the hash. The receiving server will know from the email which domain the encrypted hash is associated with, the DKIM selector which is used to identify the proper key in DNS and the components of the email that were used to generate the hash. The receiving server will then generate a hash using the same criteria as the sending server. The receiving system will then do a DNS lookup to find the Public key associated with that DKIM signature. The receiver will decrypt the original hash value from the email header using the public key and if the hash it generated matches the decrypted hash value from the email, the email is successfully authenticated. More Detail on How it Works --------------------------- For each authorized third party sender, domain name owners publish a DKIM record to the Domain Name System (DNS) containing their domain name, a domain prefix, and a public cryptographic key. To authorize third-party senders, domain name owners provide them with a private cryptographic key, corresponding to the public equivalent. For each outgoing message, the sender adds: * A DKIM header specifying the DKIM record location in DNS * A cryptographic digital “signature” that mathematically encodes the message body and headers using the private key. Using the location in the DKIM header, receivers of a DKIM-signed email: * Go to the DNS address specified in the DKIM header to retrieve the public key * Decrypt the signature using the public key, which enables them to validate that the message headers and body are unchanged. DKIM Limitations ================ While DKIM is an effective component of a comprehensive anti-spam and anti-phishing solution, on its own it falls short of being a singular solution. Furthermore, it presents significant management overhead to be effective. Limitations include: DKIM-Signature vs. From Addresses --------------------------------- DKIM tests use the domain name specified in an email’s ‘DKIM Signature’ field, which is hidden from readers, and not the visible ‘From’ address. This allows bad actors to use a fake domain in the visible ‘From’ address while using their own hidden, DKIM address to sign the message. Private Key Loss ---------------- DKIM relies on an authorized sender’s safekeeping of private keys. If obtained by a bad actor, private keys can be maliciously used to sign messages and pass DKIM tests. DKIM best practices strongly suggest that domain name owners rotate (update) their DKIM keys on a regular basis (Public Key Management). This requires significant administrative overhead most companies don’t perform — especially if it involves distributing that key to all the third-party senders who need to be authorized. * * * Related Articles [What is DKIM?](https://support.valimail.com/en/articles/8466466-what-is-dkim) [DKIM FAQs](https://support.valimail.com/en/articles/8466469-dkim-faqs) [Forcepoint Email Security Cloud](https://support.valimail.com/en/articles/8754712-forcepoint-email-security-cloud) [ListManager](https://support.valimail.com/en/articles/8813435-listmanager) [Active! Gate SS](https://support.valimail.com/en/articles/9106909-active-gate-ss) Did this answer your question? 😞😐😃 --- # What is SPF? | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466460-what-is-spf#main-content) Table of contents [](https://support.valimail.com/en/articles/8466460-what-is-spf#h_2cc41715ac) [](https://support.valimail.com/en/articles/8466460-what-is-spf#h_a235ce9a08) [](https://support.valimail.com/en/articles/8466460-what-is-spf#h_3c5549c366) [](https://support.valimail.com/en/articles/8466460-what-is-spf#h_0cc6f518f0) [](https://support.valimail.com/en/articles/8466460-what-is-spf#h_dcdf03317c) [](https://support.valimail.com/en/articles/8466460-what-is-spf#h_99d328294a) [](https://support.valimail.com/en/articles/8466460-what-is-spf#h_27b129c214) [All Collections](https://support.valimail.com/en/) [Email Authentication Fundamentals](https://support.valimail.com/en/collections/3959040-email-authentication-fundamentals) [SPF: Who Sent It?](https://support.valimail.com/en/collections/6449882-spf-who-sent-it) What is SPF? What is SPF? ============ Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8466460-what-is-spf#h_2cc41715ac) [](https://support.valimail.com/en/articles/8466460-what-is-spf#h_a235ce9a08) [](https://support.valimail.com/en/articles/8466460-what-is-spf#h_3c5549c366) [](https://support.valimail.com/en/articles/8466460-what-is-spf#h_0cc6f518f0) [](https://support.valimail.com/en/articles/8466460-what-is-spf#h_dcdf03317c) [](https://support.valimail.com/en/articles/8466460-what-is-spf#h_99d328294a) [](https://support.valimail.com/en/articles/8466460-what-is-spf#h_27b129c214) Sender Policy Framework (SPF) is one of several open standards that enable email authentication. SPF allows domain name owners to create a whitelist of IP addresses or designated senders that can send email on their behalf. Attempts by others will fail the SPF test. How It Works ============ 1. Domain name owners publish SPF TXT records, listing authorized IP addresses, senders, and/or specific rulesets for email receivers to evaluate, to the Domain Name System (DNS). 2. An email receiver/MTA validating an email message searches DNS for published SPF records matching the domain in the ‘Return Path’ of the message. 3. If one exists, the receiver evaluates the published SPF record to determine whether the sender of the message has been authorized by the owner of the domain. 4. If there’s a match, the SPF test passes and the email is delivered to the specified inbox; otherwise, it’s flagged as suspicious. SPF Limitations =============== Seemingly straightforward, SPF is generally difficult to implement and has significant limitations. Return-Path vs. From Addresses ------------------------------ SPF tests use the domain name in an email’s ‘Return-Path’ field and not the visible ‘From’ address. This allows bad actors to spoof messages by presenting a valid-looking ‘From’ address while using their own hidden, malicious “Return-Path” address. The 10-Lookup Limit ------------------- As an alternative to listing IP addresses, the SPF standard allows an SPF record to include a domain name address where email receivers can find additional rules or lists of IPs. However, SPF only allows the receiver a total of ten DNS lookups for each SPF record evaluated.. Erroneous Text Records ---------------------- While appearing simple, accurate SPF records are difficult to create. Errors are easy to produce, hard to spot, and may invalidate the record. Corporate domain name owners often add blocked IP lists, address ranges, and multiple third-party redirects, all of which complicate matters and can lead to further errors. Forwarding Service Limitations ------------------------------ SPF does not support email forwarding services, such as those for college alumni, that redirect to another address. In this case, the most recent sender of the message (the forwarding service) won’t be one of the senders authorized by the domain owner, and the message will fail. Valimail's Instant SPF® ======================= Point all SPF queries to Valimail by including our custom macro. Any email sent as your domain will have to check SPF against what you configure in our clean and simple UI. Valimail's proprietary Instant SPF® technology serves out the minimum necessary SPF response to each query, avoiding the 10-lookup limit. * * * Related Articles [How to add a new sender to your domain's SPF configuration](https://support.valimail.com/en/articles/8466363-how-to-add-a-new-sender-to-your-domain-s-spf-configuration) [Beamery](https://support.valimail.com/en/articles/8471015-beamery) [How to enable a sender for SPF in Enforce/Align](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) [Customer.io](https://support.valimail.com/en/articles/8754357-customer-io) [Intercom](https://support.valimail.com/en/articles/8755711-intercom) Did this answer your question? 😞😐😃 --- # DKIM Compliance | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/9032422-dkim-compliance#main-content) [All Collections](https://support.valimail.com/en/) [Compliance](https://support.valimail.com/en/collections/9032411-compliance) DKIM Compliance DKIM Compliance =============== 1 article [DKIM Continuous Protection ReportHow to access and use the DKIM Continuous Protection Report](https://support.valimail.com/en/articles/9143167-dkim-continuous-protection-report) --- # What is ARC? | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466472-what-is-arc#main-content) Table of contents [](https://support.valimail.com/en/articles/8466472-what-is-arc#h_014056ecfa) [](https://support.valimail.com/en/articles/8466472-what-is-arc#h_c67e2a962a) [](https://support.valimail.com/en/articles/8466472-what-is-arc#h_ad628c8e79) [All Collections](https://support.valimail.com/en/) [Email Authentication Fundamentals](https://support.valimail.com/en/collections/3959040-email-authentication-fundamentals) [ARC: Who Forwarded It?](https://support.valimail.com/en/collections/6449889-arc-who-forwarded-it) What is ARC? What is ARC? ============ Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8466472-what-is-arc#h_014056ecfa) [](https://support.valimail.com/en/articles/8466472-what-is-arc#h_c67e2a962a) [](https://support.valimail.com/en/articles/8466472-what-is-arc#h_ad628c8e79) ARC addresses some edge cases that were impeding DMARC adoption (mailing lists, forwarders, and SEGs within enterprises). These account for just 1-2% of global mail volume, but that’s an incredibly large number of messages. Why ARC is needed ================= Here’s the problem: When messages pass through mailing lists, email gateways, and other message-modifying filters, they often fail to authenticate. Sender Policy Framework (SPF, RFC 7208) breaks under most forwarding circumstances, and DomainKeys Identified Mail (DKIM, RFC 6376) breaks when messages pass through forwarding services that modify content covered by the DKIM signature. When a message loses its ability to be authenticated due to forwarding, and a policy is supposed to be applied to messages that fail to authenticate, as with Domain-based Message Authentication, Reporting, & Conformance (DMARC), these legitimate messages are treated as if they have been spoofed. How ARC helps ============= ARC solves these problems, by providing a means for these forwarding and filtering systems to attest to the authentication status of a message at the time they receive it. These attestations are then signed and bundled with the message as it is forwarded (calling “sealing”), creating an ARC Chain as multiple parties participate. Utilizing this chain, validators further along can examine the attestations to verify that the message was properly authenticated when it originated. It’s as if you were on an international journey with many stops along the way. You present your passport at an airport in Hungary, and the customs officers inspect it and find it to be valid, so they stamp it with a visa showing that they approve your identification. When you get to Germany, the customs officers have never seen your country’s passport before, and they can’t independently verify its authenticity — but they have seen Hungarian visas and can tell that your Hungarian visa is valid. On the strength of the Hungarian endorsement, the German officials decide to approve your identification as valid, so they put their own stamp in the passport. Additional Resources ==================== ARC is not merely a protocol. There is a world of community support, and an ARC test suite ([https://github.com/Valimail/arc\_test\_suite](https://github.com/Valimail/arc_test_suite) ) that has proven useful in identifying specific issues and potential bugs to focus on at each interop. There are also numerous mature open source libraries that support ARC: C: [https://github.com/trusteddomainproject/OpenARC](https://github.com/trusteddomainproject/OpenARC) Python: [https://launchpad.net/dkimpy](https://launchpad.net/dkimpy) Perl: [https://metacpan.org/pod/Mail::DKIM](https://metacpan.org/pod/Mail::DKIM) Mailmain: [https://docs.mailman3.org/projects/mailman/en/latest/src/mailman/handlers/docs/arc\_sign.html](https://docs.mailman3.org/projects/mailman/en/latest/src/mailman/handlers/docs/arc_sign.html) * * * Related Articles [What is DMARC Override?](https://support.valimail.com/en/articles/8466458-what-is-dmarc-override) [Mailing Lists](https://support.valimail.com/en/articles/8466481-mailing-lists) [Mailing Lists & Deliverability with DMARC](https://support.valimail.com/en/articles/8466482-mailing-lists-deliverability-with-dmarc) [Problems You May See Due to Forwarders and What To Do](https://support.valimail.com/en/articles/8466484-problems-you-may-see-due-to-forwarders-and-what-to-do) [What are Forwards?](https://support.valimail.com/en/articles/8466485-what-are-forwards) Did this answer your question? 😞😐😃 --- # What is DKIM? | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466466-what-is-dkim#main-content) Table of contents [](https://support.valimail.com/en/articles/8466466-what-is-dkim#h_ac877d25fe) [](https://support.valimail.com/en/articles/8466466-what-is-dkim#h_223ca8ac81) [](https://support.valimail.com/en/articles/8466466-what-is-dkim#h_714f5430f8) [All Collections](https://support.valimail.com/en/) [Email Authentication Fundamentals](https://support.valimail.com/en/collections/3959040-email-authentication-fundamentals) [DKIM: Who Signed It?](https://support.valimail.com/en/collections/6449884-dkim-who-signed-it) What is DKIM? What is DKIM? ============= Updated over 5 months ago Table of contents [](https://support.valimail.com/en/articles/8466466-what-is-dkim#h_ac877d25fe) [](https://support.valimail.com/en/articles/8466466-what-is-dkim#h_223ca8ac81) [](https://support.valimail.com/en/articles/8466466-what-is-dkim#h_714f5430f8) **D**omain **K**eys **I**dentified **M**ail is an email authentication standard (along with SPF) that uses public/private key cryptography to sign email messages. It is an underpinning of DMARC, which works with SPF to prevent spammers from sending messages on behalf of your domain, in other words, exact-domain impersonation. DKIM is used to verify that the email came from the domain that the DKIM key is associated with, and that the email had not been modified in transit. It is a stronger method of authentication than SPF because it survives most forwarding. How DKIM works ============== 1. First, the domain owner creates a cryptographic public/private key pair, and places the public key, formatted as a TXT record, in the domain’s DNS record. The DKIM header includes the domain name and a “selector” that specifies specific users, subdomains, services and the like. 2. Each time an email user on that domain sends a message, a Hash is generated based on the contents of the message. That hash is then encrypted along with the domain’s Private key. Then this unique Encrypted Hash gets attached to the header of the email message. 3. The receiving email server recomputes the Hash based on the contents of the email message. It then signs it with the Public key which is hosted in DNS. 4. If the Hash value that the receiving server calculates matches the encrypted Hash in the email headers, the email passes DKIM authentication. This proves that the message hasn’t been tampered with since it was originally signed. The recipient knows exactly which domain and selector it was signed by. [![a blue and white text with white text](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851216059/a89f3fc789eacffc6faa72bf/Pq-9VAdAmUQCX0DWfNVUOGEnImT8--HUrA.png-1615576042?expires=1755792000&signature=26fb87d95e3da874070b513cf43f4de5ee622a3e93c0324be1dd3007117495f1&req=fCUmFMh4nYRWFb4f3HP0gJ1%2BoEqTbBuxk%2BJcwl6YKfaldcNuUdr%2BbIqrqgRC%0AFlzSodquWKGKwsTJ9Q%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851216059/a89f3fc789eacffc6faa72bf/Pq-9VAdAmUQCX0DWfNVUOGEnImT8--HUrA.png-1615576042?expires=1755792000&signature=26fb87d95e3da874070b513cf43f4de5ee622a3e93c0324be1dd3007117495f1&req=fCUmFMh4nYRWFb4f3HP0gJ1%2BoEqTbBuxk%2BJcwl6YKfaldcNuUdr%2BbIqrqgRC%0AFlzSodquWKGKwsTJ9Q%3D%3D%0A) **How do you implement the use of DKIM keys?** DKIM is usually configured by the mail administrator and enacted by the sending and receiving email servers. Generally, you can gain the DKIM key information from the sending service, eg Salesforce, or you may need to reach out to the customer support team (Eloqua by Oracle). You can then use these details and create a record for each unique sender DKIM key in your DNS. However, depending on each service some will require additional steps or verification processes (Mailchimp) before being fully implemented. For more information on setting up DKIM in particular sending services, please search our KB for that service name and review that article if one exists. Most articles are under the section titled [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) . What is a DKIM selector? ======================== A selector is a value that is used to identify something unique such as a subdomain, a specific user, an office location, or a cloud service that sends email. Selectors make it possible to support multiple public keys per domain. A single domain could have many selectors, each one for a different sender. This allows for many different services to send on behalf of the domain without all needing to share the same private key. **What characters are permitted in a DKIM selector?** The DKIM standard requires that DKIM selectors only include letters, numbers and hyphens where a hyphen can not be the first character. Dots can act as separators between labels. A few vendors have begun using underscores in the DKIM selectors they generate for their customers. While these are non compliant with the standards, many email receivers will process these correctly. Depending on how strictly the receiver follows the DKIM standard, underscores may work in some, but not all, cases. Why does DKIM store keys in DNS? ================================ The aim of DKIM was to simplify key management so that there is no need to rely on third-party certificate authorities. DKIM stores the public key in DNS, so domain owners can manage the public keys themselves. Using DNS allows domain owners to authorize specific senders, by placing public keys in separate selector records in DNS. **Do all senders support DKIM keys?** No, but it is supported by most senders. In addition, we commonly see senders like Zendesk add DKIM authentication as another standard of authentication besides SPF. It is always a best practice to implement DKIM to increase the deliverability rates for the sender. * * * Related Articles [How does DKIM work?](https://support.valimail.com/en/articles/8466467-how-does-dkim-work) [FortiMail Cloud Email Security](https://support.valimail.com/en/articles/8754719-fortimail-cloud-email-security) [JangoMail](https://support.valimail.com/en/articles/8755719-jangomail) [MailSPEC](https://support.valimail.com/en/articles/8822977-mailspec) [Axxerion](https://support.valimail.com/en/articles/8825880-axxerion) Did this answer your question? 😞😐😃 --- # Google & Yahoo | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/9032428-google-yahoo#main-content) [All Collections](https://support.valimail.com/en/) [Compliance](https://support.valimail.com/en/collections/9032411-compliance) Google & Yahoo Google & Yahoo ============== 1 article [Google & Yahoo Email Authentication Requirements For Bulk SendersGuidelines on how to get Google & Yahoo Email Compliance met.](https://support.valimail.com/en/articles/9143173-google-yahoo-email-authentication-requirements-for-bulk-senders) --- # Integrating Valimail with Okta | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466405-integrating-valimail-with-okta#main-content) Table of contents [](https://support.valimail.com/en/articles/8466405-integrating-valimail-with-okta#h_b4dbb05226) [](https://support.valimail.com/en/articles/8466405-integrating-valimail-with-okta#h_0f803ab84b) [](https://support.valimail.com/en/articles/8466405-integrating-valimail-with-okta#h_0db2682ce9) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [General Settings](https://support.valimail.com/en/collections/7305208-general-settings) [SSO for Enforce](https://support.valimail.com/en/collections/7305223-sso-for-enforce) Integrating Valimail with Okta Integrating Valimail with Okta ============================== Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8466405-integrating-valimail-with-okta#h_b4dbb05226) [](https://support.valimail.com/en/articles/8466405-integrating-valimail-with-okta#h_0f803ab84b) [](https://support.valimail.com/en/articles/8466405-integrating-valimail-with-okta#h_0db2682ce9) Set Things Up in the Okta Platform ================================== Follow guidance from Okta on adding an Identity Provider. Your goal is to notify Okta that you want to use SSO with Valimail and to get an IDP metadata file that you can upload into our platform. The following attribute values are supported by Valimail: | | | | --- | --- | | Name | Value | | FirstName | user.firstName | | LastName | user.lastName | | Email | user.email | [Guidance from Okta](https://developer.okta.com/docs/guides/add-an-external-idp/saml2/configure-idp-in-okta/) Set things up in the Valimail platform ====================================== 1\. Be sure to add any users who should have access SSO access to Valimail, including the administrator user with which you are currently logged into Okta. **⚠️**SSO testing will fail unless you add your user during this step and also ensure the user has already been added as a user in the Valimail Product under **Account Settings**. 2\. In a new browser tab/window, go to **[https://app.valimail.com](https://app.valimail.com/)** and login to Valimail with your username and password. 3\. Click on your account name and click **Account Settings**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851212791/c9654565bd6f3ce6c075d473/5TLBbsbvezjbkibY8HCIzQnUcAbGzl0sjg.png-1616783635?expires=1755792000&signature=f263f984b106f586657ecaacad354af0c27e983049bf5b2d1fd4a041cfe5e4de&req=fCUmFMh8moheFb4f3HP0gEubBkfjuhRXBldKx%2Fn%2FgPXlWCDItT15%2BuQqoaQl%0AaR1qD2%2Fvwv0FkSWzUw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851212791/c9654565bd6f3ce6c075d473/5TLBbsbvezjbkibY8HCIzQnUcAbGzl0sjg.png-1616783635?expires=1755792000&signature=f263f984b106f586657ecaacad354af0c27e983049bf5b2d1fd4a041cfe5e4de&req=fCUmFMh8moheFb4f3HP0gEubBkfjuhRXBldKx%2Fn%2FgPXlWCDItT15%2BuQqoaQl%0AaR1qD2%2Fvwv0FkSWzUw%3D%3D%0A) 4\. In the **Account Security** section, click **Setup**. 5\. In the **Single Sign-on Configuration** section, click **Upload IDP metadata file.** [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851212798/45db0b9eb9c337d4fd30960a/laNDaiSl6zkcv62Oj_uk-gP4_MMmNwHY0w.png-1616783851?expires=1755792000&signature=dfd2df5d214f01180ba235a8e26e9c8a8e6838a43fa2e4f3ee2c32e974d92209&req=fCUmFMh8mohXFb4f3HP0gAjmJf32jerlO4tbexzCExFbDM7UnGvo2TlVmmRI%0AI0RoLxOviRE5T6LX5g%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851212798/45db0b9eb9c337d4fd30960a/laNDaiSl6zkcv62Oj_uk-gP4_MMmNwHY0w.png-1616783851?expires=1755792000&signature=dfd2df5d214f01180ba235a8e26e9c8a8e6838a43fa2e4f3ee2c32e974d92209&req=fCUmFMh8mohXFb4f3HP0gAjmJf32jerlO4tbexzCExFbDM7UnGvo2TlVmmRI%0AI0RoLxOviRE5T6LX5g%3D%3D%0A) 6\. **Locate the XML file you saved in a previous step and upload it. You can drag and drop it or click** **Add IDP metadata file** to open a browser to find your file. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851212803/24137966b540293967b6863f/Z8kv51F1_Y-nhzdV1NkExaHOfiEcRzXcLw.png-1616783828?expires=1755792000&signature=9124edd4b6287371af79cce9e6ef234980b9537b36b7ef8304b5d39cfe9f063a&req=fCUmFMh8lYFcFb4f3HP0gJteMalQFZRjIsBY0XiKhK%2Fw5RMKtar4hI3OekHM%0AGm8FODjs6ZUZbXSJqQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851212803/24137966b540293967b6863f/Z8kv51F1_Y-nhzdV1NkExaHOfiEcRzXcLw.png-1616783828?expires=1755792000&signature=9124edd4b6287371af79cce9e6ef234980b9537b36b7ef8304b5d39cfe9f063a&req=fCUmFMh8lYFcFb4f3HP0gJteMalQFZRjIsBY0XiKhK%2Fw5RMKtar4hI3OekHM%0AGm8FODjs6ZUZbXSJqQ%3D%3D%0A) 7\. Click **Enable**. Test it Out =========== 1\. **Testing IdP-initiated SSO:** Open up a private/incognito window in your browser and go to the Microsoft Azure AD login portal, log in with your Okta credentials. If SSO was successful, you'll arrive at the Valimail home page for your account. 2\. **Testing SP-initiated SSO:** Open up a private/incognito window in your browser and go to **[https://app.valimail.com](https://app.valimail.com/)** and enter your Okta username (which is usually an email address). The password field will become disabled and you can click **Log In with SSO.** You will then be taken to the Okta login screen and the IdP-initiated login flow. If SSO was successful, you'll arrive at the Valimail home page for your account. [![a screenshot of a login box](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851212806/6aeb882d0b803cdd1dcc7a8c/JyR6R9lM15PVxWXufXFLvTFFBJfoN1ksUA.png-1616784892?expires=1755792000&signature=69bc433e5a8af1afdba44b4248211df6a9b6d5b4f073ce6593fae667abf1ac98&req=fCUmFMh8lYFZFb4f3HP0gOpLevfPh6Kye8gzEr1c%2FjcHaPhZzmA8xfIHP4nV%0Ap1FhP8XUMcEg%2By3TwA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851212806/6aeb882d0b803cdd1dcc7a8c/JyR6R9lM15PVxWXufXFLvTFFBJfoN1ksUA.png-1616784892?expires=1755792000&signature=69bc433e5a8af1afdba44b4248211df6a9b6d5b4f073ce6593fae667abf1ac98&req=fCUmFMh8lYFZFb4f3HP0gOpLevfPh6Kye8gzEr1c%2FjcHaPhZzmA8xfIHP4nV%0Ap1FhP8XUMcEg%2By3TwA%3D%3D%0A) * * * Related Articles [Tutorial: Integrating Valimail with a SAML 2.0 SSO Provider](https://support.valimail.com/en/articles/8466398-tutorial-integrating-valimail-with-a-saml-2-0-sso-provider) [Tutorial: Integrating Valimail with Okta](https://support.valimail.com/en/articles/8466403-tutorial-integrating-valimail-with-okta) [Tutorial: How to Integrate IBM Cloud Identity with Valimail Enforce](https://support.valimail.com/en/articles/8466407-tutorial-how-to-integrate-ibm-cloud-identity-with-valimail-enforce) [Tutorial: Integrating Centrify/Idaptiv with Valimail Enforce](https://support.valimail.com/en/articles/8466408-tutorial-integrating-centrify-idaptiv-with-valimail-enforce) [Tutorial: Integrating Valimail for Twilio SendGrid with Okta](https://support.valimail.com/en/articles/8466422-tutorial-integrating-valimail-for-twilio-sendgrid-with-okta) Did this answer your question? 😞😐😃 --- # Email Analyzer Report | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9530012-email-analyzer-report#main-content) Table of contents [](https://support.valimail.com/en/articles/9530012-email-analyzer-report#h_655e723e32) [](https://support.valimail.com/en/articles/9530012-email-analyzer-report#h_4169435fc2) [](https://support.valimail.com/en/articles/9530012-email-analyzer-report#h_79ecaed431) [](https://support.valimail.com/en/articles/9530012-email-analyzer-report#h_7d80d85444) [All Collections](https://support.valimail.com/en/) [Compliance](https://support.valimail.com/en/collections/9032411-compliance) Email Analyzer Report Email Analyzer Report ===================== Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/9530012-email-analyzer-report#h_655e723e32) [](https://support.valimail.com/en/articles/9530012-email-analyzer-report#h_4169435fc2) [](https://support.valimail.com/en/articles/9530012-email-analyzer-report#h_79ecaed431) [](https://support.valimail.com/en/articles/9530012-email-analyzer-report#h_7d80d85444) Applicable Products: Monitor, Align. The Email Analyzer Report is the latest addition to the Monitor and Align platform. The purpose of this report is to provide real-time insights into the compliance of marketing emails with the bulk mail-sending requirements of Google and Yahoo. Simply send an email to the designated address displayed at the top of the report page, and within a matter of seconds, it will be reflected in the report. We highly recommend utilizing our report to ensure the success of your email campaigns and to avoid any potential issues with deliverability. **How to access the Email Analyzer Report** ------------------------------------------- 1. Go to app.valimail.com and log into your Monitor or Align account. 2. Click on Email Analyzer Report from the side panel. [![email analyzer report](https://downloads.intercomcdn.com/i/o/1095495637/549d8f9868913a1b34b5639f/image+%2890%29.png?expires=1755792000&signature=10e30d2f00b4dac32f82a767f8c022b6842422e5e33c88e5e51b283c72f1a91c&req=dSAuE813mIdcXvMW1HO4zcFi9gkJGhqjKNx9jwfntxquPfoXWzeCXPpOc4pV%0AO0zU%0A)](https://downloads.intercomcdn.com/i/o/1095495637/549d8f9868913a1b34b5639f/image+%2890%29.png?expires=1755792000&signature=10e30d2f00b4dac32f82a767f8c022b6842422e5e33c88e5e51b283c72f1a91c&req=dSAuE813mIdcXvMW1HO4zcFi9gkJGhqjKNx9jwfntxquPfoXWzeCXPpOc4pV%0AO0zU%0A) **Using the Email Analyzer Report** ----------------------------------- 1. Send an email to the address located at the top of the Email Analyzer Report page. [![](https://downloads.intercomcdn.com/i/o/1095503569/2ff0d27cf51e606ce65d4f53/image+%2891%29.png?expires=1755792000&signature=d1bdb448f9c9a62c7ba6946aa81de309780b35713434ee7f15dacaaffe7dd34e&req=dSAuE8x%2BnoRZUPMW1HO4zWSjrj2EBJe7gGeGp4s%2FFV4TnOYDwDGQXdRkGKJE%0AQDxk%0A)](https://downloads.intercomcdn.com/i/o/1095503569/2ff0d27cf51e606ce65d4f53/image+%2891%29.png?expires=1755792000&signature=d1bdb448f9c9a62c7ba6946aa81de309780b35713434ee7f15dacaaffe7dd34e&req=dSAuE8x%2BnoRZUPMW1HO4zWSjrj2EBJe7gGeGp4s%2FFV4TnOYDwDGQXdRkGKJE%0AQDxk%0A) 2. Wait a few seconds, then select the Date and Domain, and you will see the email listed in the table below. [![](https://downloads.intercomcdn.com/i/o/1095512698/2306edcc8e098ef38cf5ba24/image+%2892%29.png?expires=1755792000&signature=986fc72ff710663ec836e404db67f1a3bbf1ec44d627fab34d238a0c40437d66&req=dSAuE8x%2Fn4dWUfMW1HO4zYzE2sRzyk8DRBFGqfQomy8rJNprbjO1JMAFcYoa%0AA1hO%0A)](https://downloads.intercomcdn.com/i/o/1095512698/2306edcc8e098ef38cf5ba24/image+%2892%29.png?expires=1755792000&signature=986fc72ff710663ec836e404db67f1a3bbf1ec44d627fab34d238a0c40437d66&req=dSAuE8x%2Fn4dWUfMW1HO4zYzE2sRzyk8DRBFGqfQomy8rJNprbjO1JMAFcYoa%0AA1hO%0A) 3. Click on View Details to see a compliance summary. [![](https://downloads.intercomcdn.com/i/o/1095520841/27ccc2c6f8326886cbee4631/image+%2893%29.png?expires=1755792000&signature=77bf0e316853daa8152fa86775437fb068f77b391c554974ef83fbe5fa379bf6&req=dSAuE8x8nYlbWPMW1HO4zbRmo2dvp8eF1lW8EqzMov79mJGBEHJA5ZzF1XJ5%0AGyuT%0A)](https://downloads.intercomcdn.com/i/o/1095520841/27ccc2c6f8326886cbee4631/image+%2893%29.png?expires=1755792000&signature=77bf0e316853daa8152fa86775437fb068f77b391c554974ef83fbe5fa379bf6&req=dSAuE8x8nYlbWPMW1HO4zbRmo2dvp8eF1lW8EqzMov79mJGBEHJA5ZzF1XJ5%0AGyuT%0A) It may take anywhere from a few seconds to one minute for the email to show up in the report. **What are the bulk email-sending requirements?** ------------------------------------------------- Starting from February 2024, Google and Yahoo require bulk email senders to authenticate their emails with both SPF **and** DKIM and have a DMARC record published on their sending domain with at least a policy of p=none in place (a stronger policy is recommended). For an email to pass DMARC, one of the authentication methods needs to be configured in an aligned manner. To read more about the email authentication requirements for bulk email senders, please check [this](https://support.valimail.com/en/articles/9143173-google-yahoo-email-authentication-requirements-for-bulk-senders) article. **Verifying the compliance using the Email Analyzer Report** ------------------------------------------------------------ The Results column in the Email Analyzer Report will show a Pass or Fail indicating if an email is compliant with the Google and Yahoo requirements or not. Clicking on **View Details** on the far right will provide more insight. [![](https://downloads.intercomcdn.com/i/o/1095538660/113d4b711693607bfe39acad/image+%2894%29.png?expires=1755792000&signature=e4ea8fb562d0f0c029f2b945273f506f61fd59e33eb4607562fbb1f74a5c345f&req=dSAuE8x9lYdZWfMW1HO4zYUHOFVm74dbVsUx%2FOfU2FQKiPOE6m%2FyQWImr%2FG5%0AmGn2TpG2VXQWJp%2FHWdA%3D%0A)](https://downloads.intercomcdn.com/i/o/1095538660/113d4b711693607bfe39acad/image+%2894%29.png?expires=1755792000&signature=e4ea8fb562d0f0c029f2b945273f506f61fd59e33eb4607562fbb1f74a5c345f&req=dSAuE8x9lYdZWfMW1HO4zYUHOFVm74dbVsUx%2FOfU2FQKiPOE6m%2FyQWImr%2FG5%0AmGn2TpG2VXQWJp%2FHWdA%3D%0A) A **_Pass_** means that the email was authenticated with SPF and DKIM, a valid DMARC record is published on the sending domain, and the DMARC check passed. [![](https://downloads.intercomcdn.com/i/o/1095544560/1f89f62abe27b259a8a3e31f/image.png?expires=1755792000&signature=eaa46e0d0efa88be0c3e7d6a5264c34e20157a565bb4fadd59325bb2523065bb&req=dSAuE8x6mYRZWfMW1HO4zeJ%2FwDioUxEhh0tl3NiadqOW4dZECV3gBV9wqZcl%0AKB1MY88ZidDhCdukm6s%3D%0A)](https://downloads.intercomcdn.com/i/o/1095544560/1f89f62abe27b259a8a3e31f/image.png?expires=1755792000&signature=eaa46e0d0efa88be0c3e7d6a5264c34e20157a565bb4fadd59325bb2523065bb&req=dSAuE8x6mYRZWfMW1HO4zeJ%2FwDioUxEhh0tl3NiadqOW4dZECV3gBV9wqZcl%0AKB1MY88ZidDhCdukm6s%3D%0A) A **_Fail_** indicates that one or more of the requirements was not met. Possible issues include: * SPF authentication Failed. * SPF record is missing. * DKIM authentication failed. * DKIM Record is missing. * DMARC check has failed. * DMARC record is missing. Here are a few examples of emails failing the compliance check. [![](https://downloads.intercomcdn.com/i/o/1095580878/a8caea658d03498cf1b39d06/image.png?expires=1755792000&signature=e5e43d5d68943d85670dec471553181bfb83cd7bb1036c8d7d31820e8c54bfa6&req=dSAuE8x2nYlYUfMW1HO4zY7%2FXCK1%2Bmg5Ep8DKKTbjBtpXlgdsYO2BOlNLVKk%0AbxUA8Sl3L80xCxDV%2BHY%3D%0A)](https://downloads.intercomcdn.com/i/o/1095580878/a8caea658d03498cf1b39d06/image.png?expires=1755792000&signature=e5e43d5d68943d85670dec471553181bfb83cd7bb1036c8d7d31820e8c54bfa6&req=dSAuE8x2nYlYUfMW1HO4zY7%2FXCK1%2Bmg5Ep8DKKTbjBtpXlgdsYO2BOlNLVKk%0AbxUA8Sl3L80xCxDV%2BHY%3D%0A) In the example above, SPF authentication failed because the SPF record was either missing or was not published correctly in the external DNS. [![](https://downloads.intercomcdn.com/i/o/1095584049/96bfb07ac5053506ee85a4c1/image.png?expires=1755792000&signature=94957c0f6949607901f05161967bc5454b997c191e300c4f861522034be1d6fd&req=dSAuE8x2mYFbUPMW1HO4zWyoW3rZvG%2BiAMsUhcmYhJIGTl6%2BxpVLtGed%2B18F%0AYCiv3xQ%2Bb9ZvMAk0eCM%3D%0A)](https://downloads.intercomcdn.com/i/o/1095584049/96bfb07ac5053506ee85a4c1/image.png?expires=1755792000&signature=94957c0f6949607901f05161967bc5454b997c191e300c4f861522034be1d6fd&req=dSAuE8x2mYFbUPMW1HO4zWyoW3rZvG%2BiAMsUhcmYhJIGTl6%2BxpVLtGed%2B18F%0AYCiv3xQ%2Bb9ZvMAk0eCM%3D%0A) This email failed SPF authentication, meaning that the sending IP is not listed in the SPF record of the 5321.MailFrom domain. The DKIM authentication failed because the public DKIM key record is not published in the DNS. Due to the lack of SPF and DKIM authentication and alignment, the email failed the DMARC check. [![](https://downloads.intercomcdn.com/i/o/1095588592/e76fd66feac7bd6d2f8ab9e3/image.png?expires=1755792000&signature=0b8f59eff23820dc8552428490063bbbb9694a91dfce2612efa506bded7e90fe&req=dSAuE8x2lYRWW%2FMW1HO4zQFySBDNfHsFjiGK8SfXG6hQtOdnSIY3a0fqcHlN%0AZl22DElICx4%2BQDudPgo%3D%0A)](https://downloads.intercomcdn.com/i/o/1095588592/e76fd66feac7bd6d2f8ab9e3/image.png?expires=1755792000&signature=0b8f59eff23820dc8552428490063bbbb9694a91dfce2612efa506bded7e90fe&req=dSAuE8x2lYRWW%2FMW1HO4zQFySBDNfHsFjiGK8SfXG6hQtOdnSIY3a0fqcHlN%0AZl22DElICx4%2BQDudPgo%3D%0A) This email was authenticated with SPF, but DKIM authentication failed probably due to the public DKIM key record not being published correctly, or the email content being modified in transit. DMARC also did not pass the compliance check, because there is no DMARC record published on the sending domain. We would be more than happy to assist you with any inquiries or feedback you may have regarding the Email Analyzer Report. Please feel free to reach out to us at [\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#12616762627d60665264737e7b7f737b7e3c717d7f) . We are always here to help! * * * Related Articles [Using the Authentication Report](https://support.valimail.com/en/articles/8466383-using-the-authentication-report) [Google & Yahoo Email Authentication Requirements For Bulk Senders](https://support.valimail.com/en/articles/9143173-google-yahoo-email-authentication-requirements-for-bulk-senders) [How to use the Valimail Align Authentication Report](https://support.valimail.com/en/articles/9318651-how-to-use-the-valimail-align-authentication-report) [Email Delivery Report](https://support.valimail.com/en/articles/9496725-email-delivery-report) Did this answer your question? 😞😐😃 --- # Rotating DKIM keys | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9242945-rotating-dkim-keys#main-content) Table of contents [](https://support.valimail.com/en/articles/9242945-rotating-dkim-keys#h_946fd7c615) [](https://support.valimail.com/en/articles/9242945-rotating-dkim-keys#h_917c4c8571) [](https://support.valimail.com/en/articles/9242945-rotating-dkim-keys#h_4e892ed85f) [](https://support.valimail.com/en/articles/9242945-rotating-dkim-keys#h_e163f44a09) [](https://support.valimail.com/en/articles/9242945-rotating-dkim-keys#h_1720e62a4b) [](https://support.valimail.com/en/articles/9242945-rotating-dkim-keys#h_9143bac58b) [](https://support.valimail.com/en/articles/9242945-rotating-dkim-keys#h_7c99beeb45) [All Collections](https://support.valimail.com/en/) [Email Authentication Fundamentals](https://support.valimail.com/en/collections/3959040-email-authentication-fundamentals) [DKIM: Who Signed It?](https://support.valimail.com/en/collections/6449884-dkim-who-signed-it) Rotating DKIM keys Rotating DKIM keys ================== Why rotating the DKIM keys is recommended Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/9242945-rotating-dkim-keys#h_946fd7c615) [](https://support.valimail.com/en/articles/9242945-rotating-dkim-keys#h_917c4c8571) [](https://support.valimail.com/en/articles/9242945-rotating-dkim-keys#h_4e892ed85f) [](https://support.valimail.com/en/articles/9242945-rotating-dkim-keys#h_e163f44a09) [](https://support.valimail.com/en/articles/9242945-rotating-dkim-keys#h_1720e62a4b) [](https://support.valimail.com/en/articles/9242945-rotating-dkim-keys#h_9143bac58b) [](https://support.valimail.com/en/articles/9242945-rotating-dkim-keys#h_7c99beeb45) **What are the advantages of rotating DKIM keys?** -------------------------------------------------- Rotating DKIM (DomainKeys Identified Mail) keys is an important security measure that helps to maintain the integrity and trustworthiness of email communication. DKIM keys work by allowing the recipient's email server to verify that the message received from the sender has not been tampered with in transit and was indeed sent by the domain owner. By regularly rotating DKIM keys, a domain owner can prevent unauthorized access to their email system and minimize the risk of email spoofing and phishing attacks. If a DKIM key is compromised or leaked, an attacker can use it to sign fraudulent emails that appear to come from the domain owner, resulting in a loss of reputation, credibility, and potentially financial damage. Rotating the DKIM keys periodically minimizes the damage that could occur from such attacks. **How frequently should DKIM keys be rotated?** ----------------------------------------------- The members of the Messaging, Malware, and Mobile Anti-Abuse Working Group (M3AAWG) explored various rotational frequencies and came to the conclusion that DKIM keys should realistically be rotated twice a year. M3AAWG also added the following: **It is important to understand the various factors involved when deciding on the frequency that works for a specific organization. While a more frequent rotation (e.g., quarterly) would lower the risk of a key being cracked, operational realities may prevent such an aggressive schedule. Similarly, a longer frequency (e.g., yearly) not only increases the risk of a compromised key, but also diminishes the value of the institutional knowledge gained** You can read the M3AAWG's DKIM Key Rotation Best Common Practices document [here](https://www.m3aawg.org/sites/default/files/m3aawg-dkim-key-rotation-bp-2019-03.pdf) . **Is there a standard process for rotating keys with every service?** --------------------------------------------------------------------- No, the process of rotating DKIM keys may vary depending on the email service used. Generally, there are three ways in which email services handle DKIM key rotation. 1. Some email services automatically rotate the keys at regular intervals. For example, Amazon SES employs this approach to ensure that the DKIM keys are regularly updated and kept secure. 2. Email services that allow customers to rotate the keys themselves. For this, there is usually a script or place in the email service UI where you can activate the key rotation. Microsoft Office 365 falls into this category. 3. Manually rotating the keys. This process requires the customer to generate a new DKIM key, publish it in the DNS, and then activate it on the email service side. **It is important to note that the DKIM key rotation process can differ from service to service, and customers should consult the documentation or support resources provided by their email service to understand the specific procedures involved.** When it comes to email authentication, both Microsoft Office 365 and Google Workspace (formerly known as G Suite) utilize the DomainKeys Identified Mail (DKIM) protocol to add a layer of security to outbound emails. However, there are differences in how each platform handles the rotation of DKIM keys. **Rotating DKIM keys in Microsoft Office 365** ---------------------------------------------- Microsoft Office 365 employs two DKIM keys and uses CNAME records, which simplifies the process of rotating keys. This approach allows for easy key rotation without requiring customers to modify their DNS records. **Rotate the keys from the Microsoft 365 Defender portal** ---------------------------------------------------------- 1. In the Microsoft 365 Defender [portal](https://security.microsoft.com/) , go to **Email & Collaboration** > **Policies & Rules** > **Threat policies** > **Email Authentication Settings** in the **Rules** section > **DKIM**. To go directly to the DKIM page use the following link: [https://security.microsoft.com/dkimv2](https://security.microsoft.com/dkimv2) . 2. On the **DKIM** page, select the domain by clicking on the name. 3. In the details flyout that appears, click **Rotate DKIM keys** from the bottom right. 4. Repeat these steps for each custom domain. In case the Rotate DKIM keys button is grayed out, it means that you do not have DKIM configured for your custom domain. Follow the steps from [this](https://support.valimail.com/support/solutions/articles/48001205932-microsoft-office-365) article in order to set up DKIM. **Rotate the keys using PowerShell** ------------------------------------ When you already have DKIM configured, rotate the signing key by running the command below in PowerShell: Rotate-DkimSigningConfig -KeySize 2048 -Identity Regardless if you rotate the keys through the Microsoft 365 Defender portal or using the PowerShell command, the rotation will not happen instantaneously. To see the date when the rotation will happen, run the command below in PowerShell and verify the **RotateOnDate** line. Get-DkimSigningConfig -Identity | Format-List **Rotating DKIM keys in Google Workspace** ------------------------------------------ Google Workspace uses a single public DKIM key, which is published in the DNS as a TXT record. As a result, rotating keys on this platform can be a complex process. To rotate a DKIM key in Google Workspace, the administrator must generate a new key, publish it in the DNS, and then validate it from the Google admin console. During the key rotation process, the old DKIM key will not sign emails, which means that any emails sent from Google Workspace during this time will not be DKIM aligned. There are a few things to take into consideration before starting this process: * Verify that SPF is properly configured for Google Workspace. Since DKIM authentication will be disabled during the process of generating, publishing, and validating the new key, you need your emails to be authenticated with SPF. * Perform this task outside of business hours, when there is less traffic of outbound emails from Google Workspace. * Make sure that all the stakeholders involved in this process are aware of the steps that need to be carried out. The Google Workspace admin, your DNS team, or the group managing your Valimail account (in case your domain is pointing DKIM to Valimail), all need to be aware of the exact steps that they need to complete and when they need to do them. If all the parties involved in this process are well coordinated, rotating the keys will only take a few minutes. To generate a new DKIM key in Google Workspace follow these steps: 1. Open your Google **Admin console** (at admin.google.com)... 2. Go to Menu [![""](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1031541667/d6808f96f3d7b447cbe05de7/t_yHFyVuTtiji9beo8jPqCoQzExNoXnvxw.png?expires=1755792000&signature=dfc367576c26ad0070f84915fa94f66bc271ec6e85a7d03033584291aabfdeb3&req=dSAkF8x6nIdZXvMW1HO4zSfCw15CCshEbUsTIKCGKC7IuDzeSw2siomqHl2%2F%0AsAnb%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1031541667/d6808f96f3d7b447cbe05de7/t_yHFyVuTtiji9beo8jPqCoQzExNoXnvxw.png?expires=1755792000&signature=dfc367576c26ad0070f84915fa94f66bc271ec6e85a7d03033584291aabfdeb3&req=dSAkF8x6nIdZXvMW1HO4zSfCw15CCshEbUsTIKCGKC7IuDzeSw2siomqHl2%2F%0AsAnb%0A) [![and then](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1031541672/2803ce5dd4e6f871a19de70e/GUGqxOav4T1zdWyKS2Tp6-YYJUBY6KcVDA.png?expires=1755792000&signature=31f8da833114f38990e0b2fadcff3e696ee05f95c56a7d1f4e66e2dab7fa7437&req=dSAkF8x6nIdYW%2FMW1HO4zStYSQpoMSfJzQhR25hCwHEBu5TjiXQkbZCzh9Wl%0ArniS%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1031541672/2803ce5dd4e6f871a19de70e/GUGqxOav4T1zdWyKS2Tp6-YYJUBY6KcVDA.png?expires=1755792000&signature=31f8da833114f38990e0b2fadcff3e696ee05f95c56a7d1f4e66e2dab7fa7437&req=dSAkF8x6nIdYW%2FMW1HO4zStYSQpoMSfJzQhR25hCwHEBu5TjiXQkbZCzh9Wl%0ArniS%0A) [![""](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1031541676/c7ca6155d063871da6baa50f/xrNOSOIOesmMxUnpc0Bs1FWiZsY2B18Okw.png?expires=1755792000&signature=b7130e45e3e9e9b2385732d1b90d5988b4db4776fd64e9fd242351ea1d80ca2c&req=dSAkF8x6nIdYX%2FMW1HO4zTB6EL5AFZFoBRqDOyOzIGzI2AjKk%2F6Fd6J2qHpi%0AuSmR%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1031541676/c7ca6155d063871da6baa50f/xrNOSOIOesmMxUnpc0Bs1FWiZsY2B18Okw.png?expires=1755792000&signature=b7130e45e3e9e9b2385732d1b90d5988b4db4776fd64e9fd242351ea1d80ca2c&req=dSAkF8x6nIdYX%2FMW1HO4zTB6EL5AFZFoBRqDOyOzIGzI2AjKk%2F6Fd6J2qHpi%0AuSmR%0A) [Apps > Google Workspace > Gmail](https://admin.google.com/ac/appsettings/740348119625) . 3. Click **Authenticate email**. 4. In the **Selected domain** menu, select the domain for which you will generate the new key. 5. Click the **Generate New Record** button. 6. From the **Select DKIM key bit length** drop-down choose **2048**. 7. In the **Prefix selector (optional)** field you can type a new selector name or use the default **google**. In case you choose a selector name that matches the old DKIM key, you will need to delete the old key from the DNS or from Valimail (in case your domain is pointing DKIM to Valimail) before you can publish this new key. 8. Click on **Generate**. The next step is to publish the new DKIM key in your DNS, or in Valimail Enforce in case your domain is poting DKIM to Valimail. Once the new DKIM key is published, go back to the **Authenticate email** page in the Google Admin console, and click on the **Start Authentication** button. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1031541683/fedf7eca3b3fde9a623487a4/NvMMDqmEAZ7MnWQlhoA9NCaplDEI-r1NWw.png?expires=1755792000&signature=6a73ac10b8e09ed9334c0eb63e76f8f82db83567dc31d020f475c3e7dae6db76&req=dSAkF8x6nIdXWvMW1HO4ze9uzjn5jgq9UAT6d7M9TmQSdOV%2FqEbmK0BIqhyU%0Ag5ewvmhQUtGFYDRIit0%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1031541683/fedf7eca3b3fde9a623487a4/NvMMDqmEAZ7MnWQlhoA9NCaplDEI-r1NWw.png?expires=1755792000&signature=6a73ac10b8e09ed9334c0eb63e76f8f82db83567dc31d020f475c3e7dae6db76&req=dSAkF8x6nIdXWvMW1HO4ze9uzjn5jgq9UAT6d7M9TmQSdOV%2FqEbmK0BIqhyU%0Ag5ewvmhQUtGFYDRIit0%3D%0A) * * * Related Articles [Pointing DKIM to Valimail](https://support.valimail.com/en/articles/8466369-pointing-dkim-to-valimail) [Google Workspace (G Suite)](https://support.valimail.com/en/articles/8705849-google-workspace-g-suite) [Customer.io](https://support.valimail.com/en/articles/8754357-customer-io) [Microsoft Dynamics 365](https://support.valimail.com/en/articles/8757505-microsoft-dynamics-365) [DKIM Continuous Protection Report](https://support.valimail.com/en/articles/9143167-dkim-continuous-protection-report) Did this answer your question? 😞😐😃 --- # Tutorial: Integrating Valimail with a SAML 2.0 SSO Provider | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466398-tutorial-integrating-valimail-with-a-saml-2-0-sso-provider#main-content) Table of contents [](https://support.valimail.com/en/articles/8466398-tutorial-integrating-valimail-with-a-saml-2-0-sso-provider#h_71294188e3) [](https://support.valimail.com/en/articles/8466398-tutorial-integrating-valimail-with-a-saml-2-0-sso-provider#h_e8f28e72a6) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [General Settings](https://support.valimail.com/en/collections/7305208-general-settings) [SSO for Enforce](https://support.valimail.com/en/collections/7305223-sso-for-enforce) Tutorial: Integrating Valimail with a SAML 2.0 SSO Provider Tutorial: Integrating Valimail with a SAML 2.0 SSO Provider =========================================================== Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8466398-tutorial-integrating-valimail-with-a-saml-2-0-sso-provider#h_71294188e3) [](https://support.valimail.com/en/articles/8466398-tutorial-integrating-valimail-with-a-saml-2-0-sso-provider#h_e8f28e72a6) Valimail supports integration with Identity Providers (IdP) that support the XML-based Security Assertion Markup Language (SAML) 2.0 protocol. For IdPs where Valimail doesn't appear in the app catalog or those without app catalogs, but support SAML 2.0, Valimail can be implemented using the following instructions. Configuring a Valimail product with an IdP is a two-step process. Step 1 involves working within the IdP to configure Valimail as an app. Step 2 involves working within our app. Step 1: IdP Configuration ========================= A SAML 2.0 compliant IdP will typically require, at a minimum, the following data to configure an app: | | | | --- | --- | | Attribute Name | Value | | **SAML Assertion Consumer Service (ACS) URL** | [https://app.valimail.com/sso/consume](https://app.valimail.com/sso/consume) | | **Recipient URL** | [https://app.valimail.com/sso/consume](https://app.valimail.com/sso/consume) | | **Destination** | [https://app.valimail.com/sso/consume](https://app.valimail.com/sso/consume) | | **Audience URI (SP Entity ID)** | [https://app.valimail.com](https://app.valimail.com/) | | **Default RelayState** | _leave blank_ | | **Name ID Format** | _This should be in the form of an email address._ | **Name ID:** Some IdPs may need to know what format in which to send the **Name ID** to Valimail. The IdP should send in the format of an email address. **Additional Attributes:** Enforce expects some additional user information to be passed by the IdP, these are: | | | | | --- | --- | --- | | Attribute Name | Name Format | Value | | FirstName | Unspecified | _The user's first name as it appears in the IdP._ | | LastName | Unspecified | _The user's last name as it appears in the IdP._ | **⚠️** **Note:** the attribute names above are case-sensitive and should appear in the IdP configuration exactly as they do here. Step 2: Configuration within the Valimail Product Suite ======================================================= 1\. Obtain the IdP Metadata file from your SSO provider. Some providers make this available through their user interface or online help, while others may require you to contact their Support Team. **You will need this before continuing with setup**. **⚠️**SSO testing will fail unless you have also added to the Valimail Product Suite any users who should have access. Ensure users have already been added under **Account Settings**. 2\. In a new browser tab/window, go to **[https://app.valimail.com](https://app.valimail.com/)** and login to Valimail with your username and password. 3\. Click on the gear icon on the Product Switcher. [![a screen shot of a phone](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851212562/930e2f9be917f4f82ed7579d/-gNCcOnrGtPnrquzOGrvk_Jcn2Beo2imZw.png-1614034934?expires=1755792000&signature=bb460d759568570bf48db43dbe0baf1f360fd2b2ad15a7dc9f678a9a6b7f5736&req=fCUmFMh8mIddFb4f3HP0gEFEtD6NmvhP3gX%2F%2BGJlGpN2hZaHfg5ZBV5EOGSf%0AYJV02NDxv2fvuyQCaA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851212562/930e2f9be917f4f82ed7579d/-gNCcOnrGtPnrquzOGrvk_Jcn2Beo2imZw.png-1614034934?expires=1755792000&signature=bb460d759568570bf48db43dbe0baf1f360fd2b2ad15a7dc9f678a9a6b7f5736&req=fCUmFMh8mIddFb4f3HP0gEFEtD6NmvhP3gX%2F%2BGJlGpN2hZaHfg5ZBV5EOGSf%0AYJV02NDxv2fvuyQCaA%3D%3D%0A) 4\. Under 'General' Settings, go to the 'Account Security' tile and click 'Setup' for SSO [![a screen shot of a computer](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851212568/99d7d5abb46ae122f7b726cd/M7lyZ59oFSJtpXzdVKl9G-8EwtpX4FrRBw.png-1614035041?expires=1755792000&signature=0614ced7ee3c843ad406c9bc8e8e9ce5807bcb55e54fd811d7a9e04e683d4b6d&req=fCUmFMh8mIdXFb4f3HP0gP3bVWojOK3wLkUWZgaSuXAveY3xmmClPdt4vkas%0ADpLXCjmx%2BpJdWFUJDQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851212568/99d7d5abb46ae122f7b726cd/M7lyZ59oFSJtpXzdVKl9G-8EwtpX4FrRBw.png-1614035041?expires=1755792000&signature=0614ced7ee3c843ad406c9bc8e8e9ce5807bcb55e54fd811d7a9e04e683d4b6d&req=fCUmFMh8mIdXFb4f3HP0gP3bVWojOK3wLkUWZgaSuXAveY3xmmClPdt4vkas%0ADpLXCjmx%2BpJdWFUJDQ%3D%3D%0A) 5\. In the 'Single Sign-on Configuration' window, click 'upload IDP metadata file'. Locate the XML file you saved from your IdP and upload it. ​ [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851212577/9cec20cfa3a43252a7d57331/uT0xCJ6PPCZCk_iRljUt1ByOWDaK7hu_iw.png-1614035054?expires=1755792000&signature=35ab3d73b3cb9bffdc449bde9b5fdf72e80ee3f3566beac747a430c11f2111e8&req=fCUmFMh8mIZYFb4f3HP0gElO8X%2BExaMBzw18KzsIDgytbIEEFS%2FV6I0g4FZw%0AkfxoAHzchn%2FKr4O1DA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851212577/9cec20cfa3a43252a7d57331/uT0xCJ6PPCZCk_iRljUt1ByOWDaK7hu_iw.png-1614035054?expires=1755792000&signature=35ab3d73b3cb9bffdc449bde9b5fdf72e80ee3f3566beac747a430c11f2111e8&req=fCUmFMh8mIZYFb4f3HP0gElO8X%2BExaMBzw18KzsIDgytbIEEFS%2FV6I0g4FZw%0AkfxoAHzchn%2FKr4O1DA%3D%3D%0A) 6\. Then click 'Enable' 7\. **Testing IdP-initiated SSO:** Open up a private/incognito window in your browser and go to your SSO provider's login portal, login with your SSO credentials, locate and then launch the Valimail app. If SSO was successful, you'll arrive at the Valimail Enforce home page for your account. 8\. **Testing SP-initiated SSO:** Open up a private/incognito window in your browser and go to **[https://app.valimail.com](https://app.valimail.com/)** and enter your SSO username (email address). You will see the following message -- click **Sign in with SSO**. You will then be taken to your SSO provider's login screen and the IdP-initiated login flow. If SSO was successful, you'll arrive at the Valimail Product home page for your account. [![a screenshot of a sign in](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851212579/59e962eb7552918dea9150c6/8QViVShimQ88LaA0KCO8b9qMQabb_Pqu9w.png-1561329090?expires=1755792000&signature=4d6e77f141f74a1b0a46a677a843ed61acc39e95fc60f62b5b6e1062a89c33a9&req=fCUmFMh8mIZWFb4f3HP0gK59iNYQ300pRm4g8Wac1mOaxJilOAWqKHsvOLQr%0AI%2BqHtcbeHip0sHAleg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851212579/59e962eb7552918dea9150c6/8QViVShimQ88LaA0KCO8b9qMQabb_Pqu9w.png-1561329090?expires=1755792000&signature=4d6e77f141f74a1b0a46a677a843ed61acc39e95fc60f62b5b6e1062a89c33a9&req=fCUmFMh8mIZWFb4f3HP0gK59iNYQ300pRm4g8Wac1mOaxJilOAWqKHsvOLQr%0AI%2BqHtcbeHip0sHAleg%3D%3D%0A) **⚠️Encountered a problem or need help?** Just email [**\[email protected\]**](https://support.valimail.com/cdn-cgi/l/email-protection#4f3c3a3f3f203d3b0f392e2326222e2623612c2022) . * * * Related Articles [Tutorial: How to integrate Microsoft Entra ID SSO with Valimail](https://support.valimail.com/en/articles/8466393-tutorial-how-to-integrate-microsoft-entra-id-sso-with-valimail) [Tutorial: How to Integrate IBM Cloud Identity with Valimail Enforce](https://support.valimail.com/en/articles/8466407-tutorial-how-to-integrate-ibm-cloud-identity-with-valimail-enforce) [Tutorial: Integrating Centrify/Idaptiv with Valimail Enforce](https://support.valimail.com/en/articles/8466408-tutorial-integrating-centrify-idaptiv-with-valimail-enforce) [Integrating Valigov Enforce with a SAML 2.0 SSO Provider](https://support.valimail.com/en/articles/8466416-integrating-valigov-enforce-with-a-saml-2-0-sso-provider) [Tutorial: Integrating Valimail for Twilio SendGrid with a SAML 2.0 SSO Provider](https://support.valimail.com/en/articles/8466420-tutorial-integrating-valimail-for-twilio-sendgrid-with-a-saml-2-0-sso-provider) Did this answer your question? 😞😐😃 --- # Senders Continuous Protection Report | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/10263288-senders-continuous-protection-report#main-content) Table of contents [](https://support.valimail.com/en/articles/10263288-senders-continuous-protection-report#h_7d81a9a9e1) [](https://support.valimail.com/en/articles/10263288-senders-continuous-protection-report#h_b11190d349) [](https://support.valimail.com/en/articles/10263288-senders-continuous-protection-report#h_5368b19d95) [](https://support.valimail.com/en/articles/10263288-senders-continuous-protection-report#h_577b4fb990) [](https://support.valimail.com/en/articles/10263288-senders-continuous-protection-report#h_11389ce54b) [All Collections](https://support.valimail.com/en/) [Compliance](https://support.valimail.com/en/collections/9032411-compliance) Senders Continuous Protection Report Senders Continuous Protection Report ==================================== How to access and use the Senders Continuous Protection Report Updated over 8 months ago Table of contents [](https://support.valimail.com/en/articles/10263288-senders-continuous-protection-report#h_7d81a9a9e1) [](https://support.valimail.com/en/articles/10263288-senders-continuous-protection-report#h_b11190d349) [](https://support.valimail.com/en/articles/10263288-senders-continuous-protection-report#h_5368b19d95) [](https://support.valimail.com/en/articles/10263288-senders-continuous-protection-report#h_577b4fb990) [](https://support.valimail.com/en/articles/10263288-senders-continuous-protection-report#h_11389ce54b) The Senders Continuous Protection Report helps customers keep their email systems clear and easy to manage. It provides IT teams with simple, updated information about all services set up as enabled senders in Valimail, making it easier to keep the senders list accurate and organized. This article explains the main features and benefits of the report, so you can make the most of it for your organization. The Senders Continuous Protection Report is available only in our Enforce Enterprise product. If you'd like to get access to this report please reach out to your Valimail Account Manager. Accessing the Senders report ============================ The Senders Report can be accessed as soon as you log in to the Enforce platform. The feature can be found in the side menu under the **Continuous Protection** section. [![senders](https://downloads.intercomcdn.com/i/o/v04853c9/1293576508/b1a436f04abe111fa28283007141/image.png?expires=1755792000&signature=c2548de8c06db40be2752679f8424246c8158917d5ecdfba50e36b585dfb3bf1&req=dSIuFcx5m4RfUfMW1HO4zRsLBUa0u2KTc%2BWArrIm%2Fh7kpvKuPYxBTKt9JnaV%0ATR2UO%2BesNX86l9TREuQ%3D%0A)](https://downloads.intercomcdn.com/i/o/v04853c9/1293576508/b1a436f04abe111fa28283007141/image.png?expires=1755792000&signature=c2548de8c06db40be2752679f8424246c8158917d5ecdfba50e36b585dfb3bf1&req=dSIuFcx5m4RfUfMW1HO4zRsLBUa0u2KTc%2BWArrIm%2Fh7kpvKuPYxBTKt9JnaV%0ATR2UO%2BesNX86l9TREuQ%3D%0A) Main features ============= Usage ----- The graph provides a clear breakdown of email traffic based on usage over time. It categorizes senders into four groups: those with email activity in the past month, those active between 1 and 3 months ago, those with activity over 3 months ago, and senders for which no email traffic has ever been observed. [![usage](https://downloads.intercomcdn.com/i/o/v04853c9/1293140490/33c113c40bf7b92996f6f75a0459/image.png?expires=1755792000&signature=ee723da6272877907226202913dcade155fb714f076f51ebb58c9606a06a9234&req=dSIuFch6nYVWWfMW1HO4zZ5SqhmkeEZ4wM%2Ffu3ekBeVX1AXBu0SZ780WmfMX%0AzPdfMTC3JmXFr4lVp2c%3D%0A)](https://downloads.intercomcdn.com/i/o/v04853c9/1293140490/33c113c40bf7b92996f6f75a0459/image.png?expires=1755792000&signature=ee723da6272877907226202913dcade155fb714f076f51ebb58c9606a06a9234&req=dSIuFch6nYVWWfMW1HO4zZ5SqhmkeEZ4wM%2Ffu3ekBeVX1AXBu0SZ780WmfMX%0AzPdfMTC3JmXFr4lVp2c%3D%0A) Filters and Download feature ---------------------------- You can filter the data by sender name, domain, or the date when the sender was last seen. Additionally, you can download the entire report as a CSV file, allowing you to analyze or share the information more conveniently. This is great when you need to identify if a specific sender still needs to be part of your Enabled Senders list of a certain domain! [![](https://downloads.intercomcdn.com/i/o/v04853c9/1293154498/dab9732a206e01c791fc8abbcf96/image.png?expires=1755792000&signature=f76aa9ea52cef8e9356584cf7974424c7a93060da848f86a9d4ef7889f87b0ce&req=dSIuFch7mYVWUfMW1HO4zaGfgtwJvBfVx0LEOyW%2FiWK68y%2BTKfKSumqFM9Mr%0AZKe8Q%2Fsnp9utLxPgDlE%3D%0A)](https://downloads.intercomcdn.com/i/o/v04853c9/1293154498/dab9732a206e01c791fc8abbcf96/image.png?expires=1755792000&signature=f76aa9ea52cef8e9356584cf7974424c7a93060da848f86a9d4ef7889f87b0ce&req=dSIuFch7mYVWUfMW1HO4zaGfgtwJvBfVx0LEOyW%2FiWK68y%2BTKfKSumqFM9Mr%0AZKe8Q%2Fsnp9utLxPgDlE%3D%0A) Report details -------------- The report provides a detailed list of all senders configured as Enabled Senders in Valimail. For each sender, it displays the domain where it is set up, the last seen date, and the email volume during that period. In the Action column, you can remove a sender from the domain’s configuration by clicking the trash can icon. You can also add metadata, such as the sender’s owner or additional notes, by clicking the pencil icon in the Action column. To view this metadata, simply click the View button in the Details column. The "Notes" and "Owner" fields are the same fields that can be added in the configuration page when the sender was initially added or since then. This data is great for identifying who originally added this sender and what it is used for. [![report](https://downloads.intercomcdn.com/i/o/v04853c9/1293613520/984c184dc4fb887a3ba1363861be/image.png?expires=1755792000&signature=f95afd6848ecd2b91e54d26742014e3c62fa5806adc8d235d954de749df4a75d&req=dSIuFc9%2FnoRdWfMW1HO4zTqEIoydoHT7lM8F9ZeW3q%2BahgMxEILbRg%2B4mkfP%0AWNIMdAnLjJVhJoQQfzI%3D%0A)](https://downloads.intercomcdn.com/i/o/v04853c9/1293613520/984c184dc4fb887a3ba1363861be/image.png?expires=1755792000&signature=f95afd6848ecd2b91e54d26742014e3c62fa5806adc8d235d954de749df4a75d&req=dSIuFc9%2FnoRdWfMW1HO4zTqEIoydoHT7lM8F9ZeW3q%2BahgMxEILbRg%2B4mkfP%0AWNIMdAnLjJVhJoQQfzI%3D%0A) Please note that senders that do not support SPF alignment will not show in the Sender Continuous Protection Report. If those senders have DKIM authentication set up, they can be found in the DKIM Keys report under the Continuous Protection section. * * * Related Articles [Using the Authentication Report](https://support.valimail.com/en/articles/8466383-using-the-authentication-report) [Sender](https://support.valimail.com/en/articles/8766405-sender) [Manage Protect (MPMail)](https://support.valimail.com/en/articles/8822655-manage-protect-mpmail) [DKIM Continuous Protection Report](https://support.valimail.com/en/articles/9143167-dkim-continuous-protection-report) [Domain Executive Report](https://support.valimail.com/en/articles/10742496-domain-executive-report) Did this answer your question? 😞😐😃 --- # Sender Requirements Failure Report | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/11964171-sender-requirements-failure-report#main-content) [All Collections](https://support.valimail.com/en/) [Compliance](https://support.valimail.com/en/collections/9032411-compliance) Sender Requirements Failure Report Sender Requirements Failure Report ================================== Updated over 2 weeks ago The Sender Requirements Failure Report helps organizations quickly identify issues impacting message delivery by providing detailed visibility into mail failures. The report surfaces key diagnostic data - including error codes, authentication results, and source-level details. This report makes it easier to investigate and address sending issues across your domains, and meet Google’s [Sender Requirement Guidelines](https://support.google.com/a/answer/81126?hl=en) . Valimail customers can now view these error codes using the new Sender Requirements Failure Report in Monitor and Enforce. **This report provides:** * Visibility into Google's new SMTP error codes, which explain why Gmail may have taken action on your mail * Context and reference details for each error, including authentication results and related domain or IP information * Diagnostic insights to help identify potential authentication or infrastructure issues impacting message delivery ### **Overview Page** The Overview page provides a high-level summary of your domain's failures. What you’ll see: * Total Failure Count across the selected date range * Graph of failure types over time to track trends * Pie chart showing distribution of failure types * Top 3 customer issues with associated failure counts You can view [Google’s full list of SMTP error codes here.](https://support.google.com/a/answer/81126?hl=en&visit_id=638901028792899620-1727019754&rd=1) ### **Failure Codes Page** This page provides a detailed view of each unique error code observed, including: | | | | | --- | --- | --- | | **Error Code** | **Description** | **Total Messages** | | 421-4.7.30 | Rate limiting due to failed DKIM authentication | 113,928 | | 550-5.7.25 | Blocked due to missing or mismatched PTR record | 3,784 | | 550-5.7.1 | Blocked due to spam, reputation, or RFC 5322 issues | 21 | Each error code includes a "Details" link to drill down further. ### **Error Code Detail Page** Clicking into a code opens a detailed breakdown showing: * Affected source IPs * Affected sending domains * SPF, DKIM, and DMARC pass/fail status * Date of occurrence * Bulk sender requirements tags (Gmail-related) * Resolution guidance **Example:** * Error: 421-4.7.30 * Explanation: Gmail limited your email because your domain isn’t set up with DKIM. * Recommendation: Set up DKIM signing on your domain and verify proper configuration. ### **Domains Page** This section provides a domain-level breakdown of failures. For each domain, you’ll see: * Total failed messages * Primary issue (e.g., missing DKIM) * The ability to drill down into subdomain-level details and message patterns | | | | | --- | --- | --- | | **Domain** | **Total Failed Messages** | **Primary Issue** | | exampledomain.com | 116,205 | DKIM missing | | demo-mail.net | 1,486 | DKIM missing | | testdomain.org | 19 | PTR issue | | samplecorp.co | 1 | RFC 5322 compliance | _These are sample domains shown for illustrative purposes only. Your actual data will reflect your organization’s sending domains and observed issues._ ### **Common Error Codes** Below is a list of the most commonly observed error codes across customer traffic today. These codes indicate why Gmail may have taken action on specific messages: | | | | --- | --- | | **Code** | **Meaning** | | 421-4.7.27 | Rate limiting due to SPF failure | | 421-4.7.29 | Rate limiting due to lack of TLS | | 421-4.7.30 | Rate limiting due to failed DKIM authentication | | 421-4.7.32 | Rate limiting due to lack of alignment | | 550-5.7.1 | Blocked due to spam, reputation, or RFC violations | | 550-5.7.25 | Blocked due to missing/mismatched PTR record | | 550-5.7.27 | Blocked due to SPF failure | | 550-5.7.29 | Blocked due to lack of TLS | | 550-5.7.30 | Blocked due to failed DKIM authentication | | 550-5.7.40 | Blocked due to message content or policy violation | These represent the current scope of codes surfaced in the Sender Requirements Failure Report. _As Google continues to expand its use of SMTP error codes, we expect the list of observed codes to grow over time. For a full and up-to-date reference, see Google’s official SMTP error code [documentation](https://support.google.com/a/answer/3726730?hl=en) ._ These diagnostics help email administrators quickly identify and resolve: * SPF failures * DKIM failures * Alignment issues * PTR/reverse DNS mismatches * RFC 5322 compliance issues The Sender Requirements Failure Report provides visibility into why Gmail may be taking action on your messages, based on Google’s SMTP error codes. While it doesn't directly resolve deliverability issues, it highlights key signals to help guide your investigation. For further questions or assistance, please reach out to [Valimail Support](https://support.valimail.com/en/articles/9318679-how-to-contact-valimail-support) . * * * Related Articles [DMARC/DKIM NS Pointer Records](https://support.valimail.com/en/articles/8466430-dmarc-dkim-ns-pointer-records) [Valimail DNS Downtime](https://support.valimail.com/en/articles/8466435-valimail-dns-downtime) [DKIM FAQs](https://support.valimail.com/en/articles/8466469-dkim-faqs) [Why Valimail Uses an SPF Soft Fail and Not a Hard Fail](https://support.valimail.com/en/articles/9146530-why-valimail-uses-an-spf-soft-fail-and-not-a-hard-fail) [Bronto (Oracle Netsuite)](https://support.valimail.com/en/articles/9657452-bronto-oracle-netsuite) Did this answer your question? 😞😐😃 --- # DKIM Continuous Protection Report | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9143167-dkim-continuous-protection-report#main-content) Table of contents [](https://support.valimail.com/en/articles/9143167-dkim-continuous-protection-report#h_c3d53f2a8c) [](https://support.valimail.com/en/articles/9143167-dkim-continuous-protection-report#h_8a1598f066) [](https://support.valimail.com/en/articles/9143167-dkim-continuous-protection-report#h_3ef8fa82e5) [](https://support.valimail.com/en/articles/9143167-dkim-continuous-protection-report#h_98ecc430d3) [](https://support.valimail.com/en/articles/9143167-dkim-continuous-protection-report#h_d82a244e37) [All Collections](https://support.valimail.com/en/) [Compliance](https://support.valimail.com/en/collections/9032411-compliance) [DKIM Compliance](https://support.valimail.com/en/collections/9032422-dkim-compliance) DKIM Continuous Protection Report DKIM Continuous Protection Report ================================= How to access and use the DKIM Continuous Protection Report Updated over 7 months ago Table of contents [](https://support.valimail.com/en/articles/9143167-dkim-continuous-protection-report#h_c3d53f2a8c) [](https://support.valimail.com/en/articles/9143167-dkim-continuous-protection-report#h_8a1598f066) [](https://support.valimail.com/en/articles/9143167-dkim-continuous-protection-report#h_3ef8fa82e5) [](https://support.valimail.com/en/articles/9143167-dkim-continuous-protection-report#h_98ecc430d3) [](https://support.valimail.com/en/articles/9143167-dkim-continuous-protection-report#h_d82a244e37) The DKIM Continous Protection Report serves as a comprehensive tool within Valimail's services, enabling users to monitor and maintain the health of their DKIM (DomainKeys Identified Mail) records. This report provides valuable insights by tracking key aspects such as the overall status and effectiveness of DKIM records, the age of these records (based on the upload date in Valimail), and the key length in bits. ​ By offering a clear view of these critical factors, the DKIM Continuous Protection Report empowers users to ensure the security and reliability of their email authentication, enhancing the integrity of their digital communications. ​ This article explains the main features and benefits of the report, so you can make the most of it for your organization. The DKIM Continuous Protection Report is available only in our Enforce Enterprise product. If you'd like to get access to this report please reach out to your Valimail Account Manager. **DKIM Keys Health** -------------------- The DKIM records that are over two years old will lower the DKIM health score. We recommend rotating TXT and CNAME records at least every 6 months to 2 years. To rotate the DKIM records for Microsoft Office 365 and Google Workspace, please refer to [this](https://support.valimail.com/support/solutions/articles/48001238533-rotating-dkim-keys) article. For help with rotating the DKIM records for other sending services, please reach out to the support of that service. [![DKIM keys health](https://downloads.intercomcdn.com/i/o/v04853c9/1239619119/90afdf598bd80b5a35ab2e88e78c/image.png?expires=1755792000&signature=60ba54a743ed65b83a3e941347e3e31bdd37e629227d50aa7cc9873e999cbac6&req=dSIkH89%2FlIBeUPMW1HO4zVop02c%2BuHGtZZHnBnjecDhXCZxIiJYTFp41D5g9%0ApzxWyKZTo%2F6GAMipq8o%3D%0A)](https://downloads.intercomcdn.com/i/o/v04853c9/1239619119/90afdf598bd80b5a35ab2e88e78c/image.png?expires=1755792000&signature=60ba54a743ed65b83a3e941347e3e31bdd37e629227d50aa7cc9873e999cbac6&req=dSIkH89%2FlIBeUPMW1HO4zVop02c%2BuHGtZZHnBnjecDhXCZxIiJYTFp41D5g9%0ApzxWyKZTo%2F6GAMipq8o%3D%0A) **DKIM Keys Usage** ------------------- DKIM keys should be removed if they are not used for 1 to 3 months. This can help customers know what services are still in use and which ones need to be removed. [![DKIM keys usage](https://downloads.intercomcdn.com/i/o/v04853c9/1239623454/9c0d957e08649bdbb62d4f76066b/image.png?expires=1755792000&signature=a893a668a2368f03451e323914d89c6f064ebda3cfbbe6efa1846d9d53ba59c0&req=dSIkH898noVaXfMW1HO4zatiTZkbyNQBHxAGoZxNUeMthlVJEGUdk7bW0YLI%0AN3nIQCOy2KxvIrkyGIo%3D%0A)](https://downloads.intercomcdn.com/i/o/v04853c9/1239623454/9c0d957e08649bdbb62d4f76066b/image.png?expires=1755792000&signature=a893a668a2368f03451e323914d89c6f064ebda3cfbbe6efa1846d9d53ba59c0&req=dSIkH898noVaXfMW1HO4zatiTZkbyNQBHxAGoZxNUeMthlVJEGUdk7bW0YLI%0AN3nIQCOy2KxvIrkyGIo%3D%0A) DKIM keys bits size ------------------- DKIM keys should ideally have a key length of 2048 bits [![DKIM keys bits size](https://downloads.intercomcdn.com/i/o/v04853c9/1239627793/3ce3f930b0a53abeaacd17735be4/image.png?expires=1755792000&signature=2b89bb964b675d2093abd511156209c893d285956b009833b4e7b14f78c16e7c&req=dSIkH898moZWWvMW1HO4zd6tNMsxDkeEhe2zt%2BWlp%2FN3r2dxjlMWiO87VNb9%0Avrptal0cTzSRwN9bISw%3D%0A)](https://downloads.intercomcdn.com/i/o/v04853c9/1239627793/3ce3f930b0a53abeaacd17735be4/image.png?expires=1755792000&signature=2b89bb964b675d2093abd511156209c893d285956b009833b4e7b14f78c16e7c&req=dSIkH898moZWWvMW1HO4zd6tNMsxDkeEhe2zt%2BWlp%2FN3r2dxjlMWiO87VNb9%0Avrptal0cTzSRwN9bISw%3D%0A) DKIM Continuous Protection Report --------------------------------- The report contains all the DKIM records uploaded in Valimail, and it consists of the domain or subdomain on which the DKIM record is published, Sender Name, DKIM Selector, Length in bits, Uploaded date, Last Seen date, Type, and the Metadata(Domain and Sender Owners) for each key. [![DKIM continuous protection report](https://downloads.intercomcdn.com/i/o/v04853c9/1239649033/a212e9df3a9b321edca302779872/DKIM+reports.png?expires=1755792000&signature=bee2ed3695c8b28fbd6c7475b1148a73c1466835bc77cb5a054be2e0c9375230&req=dSIkH896lIFcWvMW1HO4zVscL8TOqKk9eUf3VpEwKCO%2BCz5K0JqBUv6JsY4%2B%0Aw%2FkfLXMExILh808zVqI%3D%0A)](https://downloads.intercomcdn.com/i/o/v04853c9/1239649033/a212e9df3a9b321edca302779872/DKIM+reports.png?expires=1755792000&signature=bee2ed3695c8b28fbd6c7475b1148a73c1466835bc77cb5a054be2e0c9375230&req=dSIkH896lIFcWvMW1HO4zVscL8TOqKk9eUf3VpEwKCO%2BCz5K0JqBUv6JsY4%2B%0Aw%2FkfLXMExILh808zVqI%3D%0A) 1\. Download the report to a CSV file; 2\. Create a notification for DKIM keys you'd like to be notified about; 3\. Create a DKIM Key. Publish a new DKIM record using this button; 4\. Sorting options based on Domains, Senders, Uploaded Date, and Last Seen date; 5\. The DKIM records information based on the domain or subdomain on which the key is published, the service the key is associated with, the DKIM selector name, length in bits (keys that are shorter than 2048 bits in length will be flagged here), the upload date, the last seen date, type of record (CNAME or Manual), Domain and Sender Owner. 6\. Edit and Delete options. You can edit the Associated Service, Domain Owner, Sender Owner, and Comment or delete the DKIM key. **Create a notification for the DKIM Continuous Protection Report** ------------------------------------------------------------------- There are 3 types of email alerts built into the DKIM Key Manager report: 1\. Add/Delete DKIM Keys 2\. DKIM Keys over 6 months 3\. DKIM Keys over 2 years Follow the steps below to configure the alerts: 1\. Click on the Create Notification button from the DKIM Continuous Protection report 2\. Click on **Add A Custom Alert.** [![Create a custom alert for your account](https://downloads.intercomcdn.com/i/o/v04853c9/1239666628/fc18f6b8c490e48c26a631bf7e78/image.png?expires=1755792000&signature=e4e2d47696ebb5861c6da98103d386bab6bdc88f49d65ef21f606bb2cdf67b04&req=dSIkH894m4ddUfMW1HO4zZhR5o8cRrjlBDfStmtsYqznh7hVg6eyFT%2F7OFIm%0A6GRTmOUtKb9P43gJZQ4%3D%0A)](https://downloads.intercomcdn.com/i/o/v04853c9/1239666628/fc18f6b8c490e48c26a631bf7e78/image.png?expires=1755792000&signature=e4e2d47696ebb5861c6da98103d386bab6bdc88f49d65ef21f606bb2cdf67b04&req=dSIkH894m4ddUfMW1HO4zZhR5o8cRrjlBDfStmtsYqznh7hVg6eyFT%2F7OFIm%0A6GRTmOUtKb9P43gJZQ4%3D%0A) 3\. Type your Email Address. and select the alerts that you want to configure. 4\. Click on **Add Custom Alert.** [![add custom alert](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008679890/3d1df1dad272d487c63b59bd/w-uDS4A7Xy2srwSDr_XfIAvCTu8I2N2aQg.png?expires=1755792000&signature=f245371ad917967258cbb4745a4e92812fe0fc301710bc057d9ece455749865e&req=dSAnHs95lIlWWfMW1HO4zWwUJXbRMTcspHk6tDm7gmMz4HFrET6k9TpwAgGj%0Aruhlf2HpVJVNcu9%2Bc1I%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008679890/3d1df1dad272d487c63b59bd/w-uDS4A7Xy2srwSDr_XfIAvCTu8I2N2aQg.png?expires=1755792000&signature=f245371ad917967258cbb4745a4e92812fe0fc301710bc057d9ece455749865e&req=dSAnHs95lIlWWfMW1HO4zWwUJXbRMTcspHk6tDm7gmMz4HFrET6k9TpwAgGj%0Aruhlf2HpVJVNcu9%2Bc1I%3D%0A) * * * Related Articles [Pointing DKIM to Valimail](https://support.valimail.com/en/articles/8466369-pointing-dkim-to-valimail) [Rave Alert](https://support.valimail.com/en/articles/8758041-rave-alert) [Manage Protect (MPMail)](https://support.valimail.com/en/articles/8822655-manage-protect-mpmail) [Rotating DKIM keys](https://support.valimail.com/en/articles/9242945-rotating-dkim-keys) [Senders Continuous Protection Report](https://support.valimail.com/en/articles/10263288-senders-continuous-protection-report) Did this answer your question? 😞😐😃 --- # Setting up the Valimail Mailbox Connector with Google Workspace | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466379-setting-up-the-valimail-mailbox-connector-with-google-workspace#main-content) Table of contents [](https://support.valimail.com/en/articles/8466379-setting-up-the-valimail-mailbox-connector-with-google-workspace#h_c16491b6a4) [](https://support.valimail.com/en/articles/8466379-setting-up-the-valimail-mailbox-connector-with-google-workspace#h_fd2332b04e) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [Reports](https://support.valimail.com/en/collections/7305721-reports) [Mailbox Connector](https://support.valimail.com/en/collections/7305781-mailbox-connector) Setting up the Valimail Mailbox Connector with Google Workspace Setting up the Valimail Mailbox Connector with Google Workspace =============================================================== Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8466379-setting-up-the-valimail-mailbox-connector-with-google-workspace#h_c16491b6a4) [](https://support.valimail.com/en/articles/8466379-setting-up-the-valimail-mailbox-connector-with-google-workspace#h_fd2332b04e) Benefits of connecting Valimail to Google Workspace =================================================== Valimail offers a reporting solution for organizations using Google Workspace as their mailbox provider. By connecting Enforce to your Google Workspace instance, you will get enhanced visibility into emails received by Google Workspace. IMPORTANT: Valimail Mailbox Connector with Google Workspace works in conjunction with the Sender Owner Insights which is a feature available only for Enterprise packages. How do I connect? ================= NOTE: You'll need admin permissions for your Google Workspace admin to log in to Google Workspace and establish the connection. If you aren't a Google Workspace admin, add an admin to your account in Valimail Enforce and ask them to complete this task for you. 1\. Log in to Valimail Enforce and go to **Accounts Settings** -> **General** 2\. In General, see the MSP Connection area and click on **Google Workspace**: [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211116/57866c642c346a799b46143c/4le_mx9FXklx2KQt-kC2D2NznpeqT7HIYQ.png-1666636064?expires=1755792000&signature=a992c9d46f76e70bced93df7620ab520a1921f2bda3f9594f59088770af3cc1c&req=fCUmFMh%2FnIBZFb4f3HP0gEybRE6MXcwJTbEnu9zsAUDyJzRoo96VXb8NHWD%2B%0AZt7HSsDh%2FyKW1LGdPg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211116/57866c642c346a799b46143c/4le_mx9FXklx2KQt-kC2D2NznpeqT7HIYQ.png-1666636064?expires=1755792000&signature=a992c9d46f76e70bced93df7620ab520a1921f2bda3f9594f59088770af3cc1c&req=fCUmFMh%2FnIBZFb4f3HP0gEybRE6MXcwJTbEnu9zsAUDyJzRoo96VXb8NHWD%2B%0AZt7HSsDh%2FyKW1LGdPg%3D%3D%0A) 3\. In the Google Workspace Connection window, click on the [Manage API Client Access](https://admin.google.com/ac/owl/domainwidedelegation) link. That will get you to the Google API Client Access page, where you need to log in using an Admin account. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211121/cfc04bf3b2a451c8ab478b73/1A3DUrv9e6Nil79bIpQYrgqujbUBotIJRw.png-1666636470?expires=1755792000&signature=ba6edd010ae07926cd948e185d614590bf6ff6355ed589cc6d2ec3ab5717ee8c&req=fCUmFMh%2FnINeFb4f3HP0gLXS2k7FftY0kTgm0xKRISH3ytGjvaPBjPJLHVi5%0AL48oQGesFoM8aBexPA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211121/cfc04bf3b2a451c8ab478b73/1A3DUrv9e6Nil79bIpQYrgqujbUBotIJRw.png-1666636470?expires=1755792000&signature=ba6edd010ae07926cd948e185d614590bf6ff6355ed589cc6d2ec3ab5717ee8c&req=fCUmFMh%2FnINeFb4f3HP0gLXS2k7FftY0kTgm0xKRISH3ytGjvaPBjPJLHVi5%0AL48oQGesFoM8aBexPA%3D%3D%0A) 4\. On the API Client access page, click on **Add new** and enter the data in the next steps. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211131/73a61464b42b1bf2207a84b7/LDB9utXdk04vauRwZWEL1QlqVQo1L0z7SA.png-1666636454?expires=1755792000&signature=c8a98238ad08475ad4e8d52fe3c983d4385a83b8788b79814baea46cddd838e5&req=fCUmFMh%2FnIJeFb4f3HP0gDzQ6Gj48eH8A06AQKp8lrk1uJPbMi7d9NmWJAf8%0AFedLIb4SBgluprTm4w%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211131/73a61464b42b1bf2207a84b7/LDB9utXdk04vauRwZWEL1QlqVQo1L0z7SA.png-1666636454?expires=1755792000&signature=c8a98238ad08475ad4e8d52fe3c983d4385a83b8788b79814baea46cddd838e5&req=fCUmFMh%2FnIJeFb4f3HP0gDzQ6Gj48eH8A06AQKp8lrk1uJPbMi7d9NmWJAf8%0AFedLIb4SBgluprTm4w%3D%3D%0A) 5\. a) Copy the Valimail Defend client ID and paste it into the Client ID field. b) Copy the scopes below and paste them in the OAuth scoped field. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211135/2dbd59fd78e903a83fad4daf/9DLfarmw8155NQvKC2ARuD7jLwhQzCkzPg.jpeg-1666637016?expires=1755792000&signature=b94971b18b39860d0133294fbb111288c393b6c1196d93f7bbe7a801da67af36&req=fCUmFMh%2FnIJaFb4f3HP0gNjrHO872pk3hQ1R%2Bw2aFUBp3pVS9N0q%2Fa%2FMAWWg%0A5B4gM4ccCvwdcHL2dA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211135/2dbd59fd78e903a83fad4daf/9DLfarmw8155NQvKC2ARuD7jLwhQzCkzPg.jpeg-1666637016?expires=1755792000&signature=b94971b18b39860d0133294fbb111288c393b6c1196d93f7bbe7a801da67af36&req=fCUmFMh%2FnIJaFb4f3HP0gNjrHO872pk3hQ1R%2Bw2aFUBp3pVS9N0q%2Fa%2FMAWWg%0A5B4gM4ccCvwdcHL2dA%3D%3D%0A) [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211140/dba5b962beb8d099eaaafb60/vq_im3_3dk7wXW9mjqCYNoErbvzKlQTnpw.png-1666637051?expires=1755792000&signature=23fa64ab4334d4dbea314be2a12c43cdf168d71208dee017d4ad094a8bb78861&req=fCUmFMh%2FnIVfFb4f3HP0gHh7M9v2IUZFk1C5%2BzNPuqL0c%2B1j5LXC5IQ%2FjTs8%0AYmcBzJUdDZpwdMHeNw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211140/dba5b962beb8d099eaaafb60/vq_im3_3dk7wXW9mjqCYNoErbvzKlQTnpw.png-1666637051?expires=1755792000&signature=23fa64ab4334d4dbea314be2a12c43cdf168d71208dee017d4ad094a8bb78861&req=fCUmFMh%2FnIVfFb4f3HP0gHh7M9v2IUZFk1C5%2BzNPuqL0c%2B1j5LXC5IQ%2FjTs8%0AYmcBzJUdDZpwdMHeNw%3D%3D%0A) 6\. Click **Authorize** to grant Enforce access to your Google Workspace Instance. 7\. Click **Confirm Google Workspace Connection** below. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211145/8d0fec7868c0ca4c5e08f772/miZZXgdwThtZndhqnajB9zM-_XPPHblIuw.png-1666637164?expires=1755792000&signature=2d7869e7739fe3e35f5c4c519249124bae650700e34bf493fe3aa7aa259d9c68&req=fCUmFMh%2FnIVaFb4f3HP0gIrTW5FZJ%2FvTSnNOm1NzIeVvWzgR0w%2BJuGnCB0Qa%0AnawkDGyu%2FI%2FJBVz8zA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211145/8d0fec7868c0ca4c5e08f772/miZZXgdwThtZndhqnajB9zM-_XPPHblIuw.png-1666637164?expires=1755792000&signature=2d7869e7739fe3e35f5c4c519249124bae650700e34bf493fe3aa7aa259d9c68&req=fCUmFMh%2FnIVaFb4f3HP0gIrTW5FZJ%2FvTSnNOm1NzIeVvWzgR0w%2BJuGnCB0Qa%0AnawkDGyu%2FI%2FJBVz8zA%3D%3D%0A) As always, if you have any questions, please don't hesitate to **[submit a ticket](https://support.valimail.com/support/tickets/new) ** * * * Related Articles [Setting up the Valimail Mailbox Connector with Microsoft 365](https://support.valimail.com/en/articles/8466380-setting-up-the-valimail-mailbox-connector-with-microsoft-365) [Tutorial: How to Integrate Google SSO with Valimail Products](https://support.valimail.com/en/articles/8466401-tutorial-how-to-integrate-google-sso-with-valimail-products) [Google Workspace (G Suite)](https://support.valimail.com/en/articles/8705849-google-workspace-g-suite) [Enforce FAQs](https://support.valimail.com/en/articles/9142822-enforce-faqs) [API Key Self-Service](https://support.valimail.com/en/articles/11322142-api-key-self-service) Did this answer your question? 😞😐😃 --- # Monitor | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/6449837-monitor#main-content) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) Monitor Monitor ======= 6 articles [Monitor Registration: I registered my domain but I haven't received my invitation yet](https://support.valimail.com/en/articles/8466263-monitor-registration-i-registered-my-domain-but-i-haven-t-received-my-invitation-yet) [How to add users in Valimail Monitor](https://support.valimail.com/en/articles/9436587-how-to-add-users-in-valimail-monitor) [Connect your domain's DMARC record to Monitor](https://support.valimail.com/en/articles/9505004-connect-your-domain-s-dmarc-record-to-monitor) [Getting Started](https://support.valimail.com/en/collections/6449845-getting-started) * * * [Getting Started with Valimail Monitor](https://support.valimail.com/en/articles/8466256-getting-started-with-valimail-monitor) [Getting Started with DMARC Monitor for Twilio SendGrid](https://support.valimail.com/en/articles/8466259-getting-started-with-dmarc-monitor-for-twilio-sendgrid) [Getting Started with Valimail DMARC Monitor for FireEye](https://support.valimail.com/en/articles/8466261-getting-started-with-valimail-dmarc-monitor-for-fireeye) --- # Google & Yahoo Email Authentication Requirements For Bulk Senders | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9143173-google-yahoo-email-authentication-requirements-for-bulk-senders#main-content) Table of contents [](https://support.valimail.com/en/articles/9143173-google-yahoo-email-authentication-requirements-for-bulk-senders#h_244e2336d9) [](https://support.valimail.com/en/articles/9143173-google-yahoo-email-authentication-requirements-for-bulk-senders#h_8df82d3e7a) [](https://support.valimail.com/en/articles/9143173-google-yahoo-email-authentication-requirements-for-bulk-senders#h_611acf2f52) [](https://support.valimail.com/en/articles/9143173-google-yahoo-email-authentication-requirements-for-bulk-senders#h_15c299be91) [All Collections](https://support.valimail.com/en/) [Compliance](https://support.valimail.com/en/collections/9032411-compliance) [Google & Yahoo](https://support.valimail.com/en/collections/9032428-google-yahoo) Google & Yahoo Email Authentication Requirements For Bulk Senders Google & Yahoo Email Authentication Requirements For Bulk Senders ================================================================= Guidelines on how to get Google & Yahoo Email Compliance met. Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/9143173-google-yahoo-email-authentication-requirements-for-bulk-senders#h_244e2336d9) [](https://support.valimail.com/en/articles/9143173-google-yahoo-email-authentication-requirements-for-bulk-senders#h_8df82d3e7a) [](https://support.valimail.com/en/articles/9143173-google-yahoo-email-authentication-requirements-for-bulk-senders#h_611acf2f52) [](https://support.valimail.com/en/articles/9143173-google-yahoo-email-authentication-requirements-for-bulk-senders#h_15c299be91) Starting in February 2024, Google and Yahoo will require bulk email senders to authenticate emails with both SPF and DKIM and have one of these authentication methods configured in an aligned manner for the email to pass DMARC. As part of these new authentication requirements, it will also be mandatory to have a DMARC record with a DMARC policy of **p=none** (or stronger) in place for the RFC5322.From domain. In this article, we will explain and exemplify what the new Google and Yahoo requirements mean specifically for Email Authentication. Email Authentication Requirements for Bulk Senders -------------------------------------------------- Google classifies any email sender as a bulk sender if they send close to 5,000 messages or more to personal Gmail accounts in a 24-hour period. Senders who meet this criteria at least once are permanently considered bulk senders. Yahoo on the other hand did not specify a volume threshold, they will classify as a bulk sender any domain sending a significant volume of emails to personal Yahoo accounts. **Figure out how to meet the requirements, create a plan to do so, and then execute on the plan, because even if you’re not strictly required to meet them today, we believe that in the future all senders will be required to meet these authentication requirements.** For an email to be compliant with DMARC it needs to be authenticated and aligned with either SPF or DKIM. This will not change for regular senders, but bulk senders will now have an additional requirements to authenticate emails with both SPF and DKIM and have alignment configured for at least one of them. | | | | | | | | --- | --- | --- | --- | --- | --- | | **Sender Type** | **SPF Authenticated** | **DKIM Authenticated** | **SPF Aligned** | **DKIM Aligned** | **Compliant?** | | Bulk and Regular | [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684686/23d99dfe72760ed97519b15a/feFcSjXvaqifrMMlOz5VaRuQ4CJkmx2agQ.png?expires=1755792000&signature=aebbb5f57ec379e361ea4e376bddb9a56851e86ba71731bc3b60a3c1faf0409e&req=dSAnHs92mYdXX%2FMW1HO4zY5Xjk7cictbu%2Bg8LZYw6LILeVjDphBDnqpyucYG%0AAwVo%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684686/23d99dfe72760ed97519b15a/feFcSjXvaqifrMMlOz5VaRuQ4CJkmx2agQ.png?expires=1755792000&signature=aebbb5f57ec379e361ea4e376bddb9a56851e86ba71731bc3b60a3c1faf0409e&req=dSAnHs92mYdXX%2FMW1HO4zY5Xjk7cictbu%2Bg8LZYw6LILeVjDphBDnqpyucYG%0AAwVo%0A) | [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684688/ae393e192b8ad7658918b71f/KVfLmZVLFYb2U7O7UpnLEMJ5bemG0CTrfQ.png?expires=1755792000&signature=48d2b9cd3f6df8b8f020fa6b5a96ee9c868168cef2b93613f8366f577b93e3ec&req=dSAnHs92mYdXUfMW1HO4zeYx8%2B878E1Uj11fgmBRb8%2FHQ7sN7fszT9aogiG8%0A3CJh%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684688/ae393e192b8ad7658918b71f/KVfLmZVLFYb2U7O7UpnLEMJ5bemG0CTrfQ.png?expires=1755792000&signature=48d2b9cd3f6df8b8f020fa6b5a96ee9c868168cef2b93613f8366f577b93e3ec&req=dSAnHs92mYdXUfMW1HO4zeYx8%2B878E1Uj11fgmBRb8%2FHQ7sN7fszT9aogiG8%0A3CJh%0A) | [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684691/80dbde1022cc0db3b1fb7a6e/KZQ9pSJzsWXgoMKD6q5lYJtacMdLq9Facg.png?expires=1755792000&signature=da915e1cbbbbdf8e1976f600e6d55cf943e6d6a26dedd4df559729e26cce189e&req=dSAnHs92mYdWWPMW1HO4zd8ZujmJdhTgCw7F2FtNo3rmtBvrhDyDFeG7fJ8e%0AED6l%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684691/80dbde1022cc0db3b1fb7a6e/KZQ9pSJzsWXgoMKD6q5lYJtacMdLq9Facg.png?expires=1755792000&signature=da915e1cbbbbdf8e1976f600e6d55cf943e6d6a26dedd4df559729e26cce189e&req=dSAnHs92mYdWWPMW1HO4zd8ZujmJdhTgCw7F2FtNo3rmtBvrhDyDFeG7fJ8e%0AED6l%0A) | [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684693/53e7411a0458b20aa14f15dd/BjB2nyBDRKnc5L-P-3f6SUMIaH0Jt04HxQ.png?expires=1755792000&signature=9343bd731815efd985fc139e5d8a5b317510ee4b2be587c0415fc6453f0b865b&req=dSAnHs92mYdWWvMW1HO4zem7n%2FpZEuZ9KqqMew3xQnnfMbBe34Hk92JFdln6%0ASqHY%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684693/53e7411a0458b20aa14f15dd/BjB2nyBDRKnc5L-P-3f6SUMIaH0Jt04HxQ.png?expires=1755792000&signature=9343bd731815efd985fc139e5d8a5b317510ee4b2be587c0415fc6453f0b865b&req=dSAnHs92mYdWWvMW1HO4zem7n%2FpZEuZ9KqqMew3xQnnfMbBe34Hk92JFdln6%0ASqHY%0A) | [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684696/6c99572778bb63b1689eb2a3/t0a96B4phAllLMnn-3y6hLZpEj9Nyrl0QA.png?expires=1755792000&signature=416f1cb8207c662faf9fb86391c101835980d9ce69c54859b4ee2b59c6955abb&req=dSAnHs92mYdWX%2FMW1HO4zWGgbZ1Gi3J%2BvA0B8gRoOk5VkJfizfzvDLhDpEEX%0AMKEO%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684696/6c99572778bb63b1689eb2a3/t0a96B4phAllLMnn-3y6hLZpEj9Nyrl0QA.png?expires=1755792000&signature=416f1cb8207c662faf9fb86391c101835980d9ce69c54859b4ee2b59c6955abb&req=dSAnHs92mYdWX%2FMW1HO4zWGgbZ1Gi3J%2BvA0B8gRoOk5VkJfizfzvDLhDpEEX%0AMKEO%0A) | | Bulk and Regular | [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684698/f5205f8052dc0f19b4706fbe/FdL-67i493yMVHfECEM8J2jvS_s8W6kJHA.png?expires=1755792000&signature=da8c7c40384d1e1aac3944a54f67b70f4fe67b10a4e70118a2b556cbef196518&req=dSAnHs92mYdWUfMW1HO4zUtTcsCN0EQlhsD2jvm9VhZbUtK3lT65Wvv2ewjp%0A6Vrw%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684698/f5205f8052dc0f19b4706fbe/FdL-67i493yMVHfECEM8J2jvS_s8W6kJHA.png?expires=1755792000&signature=da8c7c40384d1e1aac3944a54f67b70f4fe67b10a4e70118a2b556cbef196518&req=dSAnHs92mYdWUfMW1HO4zUtTcsCN0EQlhsD2jvm9VhZbUtK3lT65Wvv2ewjp%0A6Vrw%0A) | [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684703/d54a1b465b215888c0d0add9/zHeJi7HMQj50SHIZ2L7hjGGEMI6pHQwSmQ.png?expires=1755792000&signature=84fd1e3f5c29649c71e35b3303cfc5c7984a870c955bd0b5dfb23b54ec10d4d3&req=dSAnHs92mYZfWvMW1HO4zWl793sM1mNZq1FOGHEa0hlgIK9wClM2%2FgxDiG9u%0AMUEh%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684703/d54a1b465b215888c0d0add9/zHeJi7HMQj50SHIZ2L7hjGGEMI6pHQwSmQ.png?expires=1755792000&signature=84fd1e3f5c29649c71e35b3303cfc5c7984a870c955bd0b5dfb23b54ec10d4d3&req=dSAnHs92mYZfWvMW1HO4zWl793sM1mNZq1FOGHEa0hlgIK9wClM2%2FgxDiG9u%0AMUEh%0A) | [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684708/9b912ea266ba08f0a8984511/IWWNG_6ncYRtMLoP4SoClWI7b_ENrjpOiQ.png?expires=1755792000&signature=f0175aad4901ed73f096a82b2968de9e8aee8124c782d8905b5a2b5fcbff5e48&req=dSAnHs92mYZfUfMW1HO4zSDH3wrEdi0hmcNxBFDZ2VhzZwd%2BVBY19MGPN8W3%0A4Tos%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684708/9b912ea266ba08f0a8984511/IWWNG_6ncYRtMLoP4SoClWI7b_ENrjpOiQ.png?expires=1755792000&signature=f0175aad4901ed73f096a82b2968de9e8aee8124c782d8905b5a2b5fcbff5e48&req=dSAnHs92mYZfUfMW1HO4zSDH3wrEdi0hmcNxBFDZ2VhzZwd%2BVBY19MGPN8W3%0A4Tos%0A) | [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684717/af8217058b3bbf0cb5bc56c3/XvJJ0UouGhlnwi6Hc5yULYn3doMQ3QBuMg.png?expires=1755792000&signature=e60cab17051f45b39dd88faa0a39d5f89be1425c4d8b72aa42d6b79ce13c9aa1&req=dSAnHs92mYZeXvMW1HO4zShHkWxZ5CcTRrwmBtCJs%2BJkEclzrC9EmuPMPufX%0ATSWe%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684717/af8217058b3bbf0cb5bc56c3/XvJJ0UouGhlnwi6Hc5yULYn3doMQ3QBuMg.png?expires=1755792000&signature=e60cab17051f45b39dd88faa0a39d5f89be1425c4d8b72aa42d6b79ce13c9aa1&req=dSAnHs92mYZeXvMW1HO4zShHkWxZ5CcTRrwmBtCJs%2BJkEclzrC9EmuPMPufX%0ATSWe%0A) | [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684720/50decc9a2a3e218b05dc5081/1lqAgOM0Y584qydKKbVNI2RJexvg43HuTQ.png?expires=1755792000&signature=f9040898695e92df47ca1e80408531b4ff4e5a50dc487e574dfdbe4d930e702f&req=dSAnHs92mYZdWfMW1HO4zbrnqsXaHGkf34mzuPBVv%2BWULUa4L9dn2vhx%2F4Fs%0A%2Bul9%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684720/50decc9a2a3e218b05dc5081/1lqAgOM0Y584qydKKbVNI2RJexvg43HuTQ.png?expires=1755792000&signature=f9040898695e92df47ca1e80408531b4ff4e5a50dc487e574dfdbe4d930e702f&req=dSAnHs92mYZdWfMW1HO4zbrnqsXaHGkf34mzuPBVv%2BWULUa4L9dn2vhx%2F4Fs%0A%2Bul9%0A) | | Bulk and Regular | [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684723/3fcd80d0e89f9bb86b4545cf/Z87FxGQcQAkCWTxfVowFHJhrEPzYeffu9Q.png?expires=1755792000&signature=4dbaba0a1c4002c9654466735000cbae4de744e647c9ac92f648f8a64dbb243f&req=dSAnHs92mYZdWvMW1HO4zWD83IcbKWySo4Zn0UAIXXTosDWS%2BAnJZtVbTie4%0AETsl%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684723/3fcd80d0e89f9bb86b4545cf/Z87FxGQcQAkCWTxfVowFHJhrEPzYeffu9Q.png?expires=1755792000&signature=4dbaba0a1c4002c9654466735000cbae4de744e647c9ac92f648f8a64dbb243f&req=dSAnHs92mYZdWvMW1HO4zWD83IcbKWySo4Zn0UAIXXTosDWS%2BAnJZtVbTie4%0AETsl%0A) | [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684724/64b01a665553847b853f63cc/AmenACIn3aUHJFjg5YBmtrRxVPwnlf9hcA.png?expires=1755792000&signature=3831aa0dffa49e12a7266c02643b8b5298d3e1562ec46ee9c75e25251aae3ee7&req=dSAnHs92mYZdXfMW1HO4zW5z7yvbrG7%2Fos%2BIsTGekwxBXMvW1lXq0GaAs7fB%0AAdFy%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684724/64b01a665553847b853f63cc/AmenACIn3aUHJFjg5YBmtrRxVPwnlf9hcA.png?expires=1755792000&signature=3831aa0dffa49e12a7266c02643b8b5298d3e1562ec46ee9c75e25251aae3ee7&req=dSAnHs92mYZdXfMW1HO4zW5z7yvbrG7%2Fos%2BIsTGekwxBXMvW1lXq0GaAs7fB%0AAdFy%0A) | [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684727/9ab52f259fe0574bfda109e7/i6f0zzPnvX-7wb-QjucZTlhmyJTyPLpbqQ.png?expires=1755792000&signature=39b957ff37f246ea60ecac79ac8d7a1da482cd4f5833a0748bcc448969234649&req=dSAnHs92mYZdXvMW1HO4zdTA4114F7aQdpjnqMIegHgHrraJd3b2QgwOuQ1O%0AO3OP%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684727/9ab52f259fe0574bfda109e7/i6f0zzPnvX-7wb-QjucZTlhmyJTyPLpbqQ.png?expires=1755792000&signature=39b957ff37f246ea60ecac79ac8d7a1da482cd4f5833a0748bcc448969234649&req=dSAnHs92mYZdXvMW1HO4zdTA4114F7aQdpjnqMIegHgHrraJd3b2QgwOuQ1O%0AO3OP%0A) | [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684731/2264e9cd6460d0601644535e/dlWWHfgxu4Rd38alPYQ0Kjb3hOp9AyZOCA.png?expires=1755792000&signature=1a4699d99e1e1a00185ff6bfc8c1d133d75b33440e3beb3a1d543d57759f6b44&req=dSAnHs92mYZcWPMW1HO4zeKA5dpo1e%2BQ4itkZPSv3TGyibDlKSgEiCh4Z5LG%0A87JO%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684731/2264e9cd6460d0601644535e/dlWWHfgxu4Rd38alPYQ0Kjb3hOp9AyZOCA.png?expires=1755792000&signature=1a4699d99e1e1a00185ff6bfc8c1d133d75b33440e3beb3a1d543d57759f6b44&req=dSAnHs92mYZcWPMW1HO4zeKA5dpo1e%2BQ4itkZPSv3TGyibDlKSgEiCh4Z5LG%0A87JO%0A) | [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684733/b9a915e0723aff87ac4f2190/6dG2si_RXEh-ZtpCFDTLpJ785ZWl_RuARA.png?expires=1755792000&signature=04261aa9e75946b963d1a06a4da28e9f910c8e649e210bc643814fa045bbc9fa&req=dSAnHs92mYZcWvMW1HO4zbY3ePoMI5EDgn6fduTNDbOET0JJwOpAhpeCwMFE%0AAXYO%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684733/b9a915e0723aff87ac4f2190/6dG2si_RXEh-ZtpCFDTLpJ785ZWl_RuARA.png?expires=1755792000&signature=04261aa9e75946b963d1a06a4da28e9f910c8e649e210bc643814fa045bbc9fa&req=dSAnHs92mYZcWvMW1HO4zbY3ePoMI5EDgn6fduTNDbOET0JJwOpAhpeCwMFE%0AAXYO%0A) | | Regular | [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684734/68a6600d9cb556aacabaae82/fs5pSODE3Z2DRH4xRd8LkhAo34SEoMQf7A.png?expires=1755792000&signature=49f0493197ace87fdc2675dd4380f0dd0bdb1b2600114992f15ba67327fbc537&req=dSAnHs92mYZcXfMW1HO4zbaw1q8tJUOH%2BHxG64R9dkb6fmPArAVMEg%2BYHRhv%0AYY6a%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684734/68a6600d9cb556aacabaae82/fs5pSODE3Z2DRH4xRd8LkhAo34SEoMQf7A.png?expires=1755792000&signature=49f0493197ace87fdc2675dd4380f0dd0bdb1b2600114992f15ba67327fbc537&req=dSAnHs92mYZcXfMW1HO4zbaw1q8tJUOH%2BHxG64R9dkb6fmPArAVMEg%2BYHRhv%0AYY6a%0A) | [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684736/5dcbc14dae071321e4341b69/h_Hdw0lTC-sku9uRoZ9GEQ0df1CJ07T3pw.png?expires=1755792000&signature=ad81fba73b4d314828a86989b37a03b026e89906644d9e8befe52b880b0dedfc&req=dSAnHs92mYZcX%2FMW1HO4zY20B6LhnVhMWYqJbyYz6LHe78948rJPLKRjzaVz%0AA%2Fy9%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684736/5dcbc14dae071321e4341b69/h_Hdw0lTC-sku9uRoZ9GEQ0df1CJ07T3pw.png?expires=1755792000&signature=ad81fba73b4d314828a86989b37a03b026e89906644d9e8befe52b880b0dedfc&req=dSAnHs92mYZcX%2FMW1HO4zY20B6LhnVhMWYqJbyYz6LHe78948rJPLKRjzaVz%0AA%2Fy9%0A) | [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684738/1ec54479781676466a169988/rDgNgUf1JM7_Zdr0pa7z6Ihvi6s8smo9bg.png?expires=1755792000&signature=bca47ff57b3b73ed03b3d23a1ecfa5885cdfe5b5d48781236c28258d0989cab5&req=dSAnHs92mYZcUfMW1HO4zYXGMXJ5R7%2BbI9YaRP%2FLwinZgvhvbvXkJ38bibFh%0ArSIm%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684738/1ec54479781676466a169988/rDgNgUf1JM7_Zdr0pa7z6Ihvi6s8smo9bg.png?expires=1755792000&signature=bca47ff57b3b73ed03b3d23a1ecfa5885cdfe5b5d48781236c28258d0989cab5&req=dSAnHs92mYZcUfMW1HO4zYXGMXJ5R7%2BbI9YaRP%2FLwinZgvhvbvXkJ38bibFh%0ArSIm%0A) | [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684739/c28183fcdab35597c1e46fdd/gB-kwt1XwMC_JyGdETvFe9oHvzdLLeSOTQ.png?expires=1755792000&signature=aed49eda72c9c525b9c9acd07ae1cff38399bd78afc79c9eea0ba9ae0e731164&req=dSAnHs92mYZcUPMW1HO4zQruGxQ9dmaBspmKRaFDBdt0p6qfOHnjTydZLJtQ%0AArDT%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684739/c28183fcdab35597c1e46fdd/gB-kwt1XwMC_JyGdETvFe9oHvzdLLeSOTQ.png?expires=1755792000&signature=aed49eda72c9c525b9c9acd07ae1cff38399bd78afc79c9eea0ba9ae0e731164&req=dSAnHs92mYZcUPMW1HO4zQruGxQ9dmaBspmKRaFDBdt0p6qfOHnjTydZLJtQ%0AArDT%0A) | [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684741/353b9aac77cc53931030abfa/kjD1d96cxa_2OFxP7XipyOHZO221uoMepg.png?expires=1755792000&signature=7b39ab8d7a0c95689f2c6ddc9696c3eff7cb54e08cbbce8930835232974e70bb&req=dSAnHs92mYZbWPMW1HO4zUqSlV6remvDFddtF6DjS2MPOqVZ8boXOzjLhMgm%0AjFuu%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684741/353b9aac77cc53931030abfa/kjD1d96cxa_2OFxP7XipyOHZO221uoMepg.png?expires=1755792000&signature=7b39ab8d7a0c95689f2c6ddc9696c3eff7cb54e08cbbce8930835232974e70bb&req=dSAnHs92mYZbWPMW1HO4zUqSlV6remvDFddtF6DjS2MPOqVZ8boXOzjLhMgm%0AjFuu%0A) | | Regular | [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684743/a9a4037135ed43b2e6bdc7e2/XWxSmM84p_IjX8q-ZKOoNkEqsvjBlZKlnQ.png?expires=1755792000&signature=31a5a489fffa09a569a96924bc705b7e9838e6da6fcf2dbb84f314534dafc5e1&req=dSAnHs92mYZbWvMW1HO4zfO42z7Lt6p5A0VIiP5hVKeYxojL6TSwyqtHQoQO%0ApO01%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684743/a9a4037135ed43b2e6bdc7e2/XWxSmM84p_IjX8q-ZKOoNkEqsvjBlZKlnQ.png?expires=1755792000&signature=31a5a489fffa09a569a96924bc705b7e9838e6da6fcf2dbb84f314534dafc5e1&req=dSAnHs92mYZbWvMW1HO4zfO42z7Lt6p5A0VIiP5hVKeYxojL6TSwyqtHQoQO%0ApO01%0A) | [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684744/3b4cfa9fcfea55ac6c34553c/nd6aMT9TtQbHCJQx4Xoin8cC25dAaxdEGg.png?expires=1755792000&signature=f6e7011e8b0f68866e7a9f1160fdfa016ca46133e61158bcc0dd22f4e188a18f&req=dSAnHs92mYZbXfMW1HO4zfW0OQ09xvU4N5uS40%2FhFtS9l5pEsrnl2ghisCOH%0A7BVo%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684744/3b4cfa9fcfea55ac6c34553c/nd6aMT9TtQbHCJQx4Xoin8cC25dAaxdEGg.png?expires=1755792000&signature=f6e7011e8b0f68866e7a9f1160fdfa016ca46133e61158bcc0dd22f4e188a18f&req=dSAnHs92mYZbXfMW1HO4zfW0OQ09xvU4N5uS40%2FhFtS9l5pEsrnl2ghisCOH%0A7BVo%0A) | [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684748/9ff9a06be405b82d675bc353/bYs-ja9jkit9XVAIvQki5lhnc-LQQThlRg.png?expires=1755792000&signature=4ab9253ffa66913cdb42216767168e967b34cd988d6b0a46ffdba84f8a9a323e&req=dSAnHs92mYZbUfMW1HO4zUYqd9ABsSTiPdELu11lWyygV8M5WODKfsS1q%2Bny%0A95IN%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684748/9ff9a06be405b82d675bc353/bYs-ja9jkit9XVAIvQki5lhnc-LQQThlRg.png?expires=1755792000&signature=4ab9253ffa66913cdb42216767168e967b34cd988d6b0a46ffdba84f8a9a323e&req=dSAnHs92mYZbUfMW1HO4zUYqd9ABsSTiPdELu11lWyygV8M5WODKfsS1q%2Bny%0A95IN%0A) | [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684755/53e98bda8688aa27121e38fc/IkxfYv8wj4HjdNRFZcx0AdddcmuV_CmAFQ.png?expires=1755792000&signature=263dff771550e02f8d0c9b1b60fda39d1d201f517a1e0c3cd387785a98f82239&req=dSAnHs92mYZaXPMW1HO4zSgKxRs5lytg9CxHV3xUHfUoBRun3s3bZ%2F%2BGLPpH%0ANoPs%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684755/53e98bda8688aa27121e38fc/IkxfYv8wj4HjdNRFZcx0AdddcmuV_CmAFQ.png?expires=1755792000&signature=263dff771550e02f8d0c9b1b60fda39d1d201f517a1e0c3cd387785a98f82239&req=dSAnHs92mYZaXPMW1HO4zSgKxRs5lytg9CxHV3xUHfUoBRun3s3bZ%2F%2BGLPpH%0ANoPs%0A) | [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684764/887c426e9205b4464d4b37ef/wTc8ZxneOtsCLFyE1QErU5l-bltLViPf1g.png?expires=1755792000&signature=5a57b7f7d46b4298b31ce85f32bb50c2772668b77d03cb6a1bb33b4f8630bc6a&req=dSAnHs92mYZZXfMW1HO4zWn4JRtnZ2V1F3zHY5FIeCKMOuUesWyirfg6IvP6%0AoKTQ%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008684764/887c426e9205b4464d4b37ef/wTc8ZxneOtsCLFyE1QErU5l-bltLViPf1g.png?expires=1755792000&signature=5a57b7f7d46b4298b31ce85f32bb50c2772668b77d03cb6a1bb33b4f8630bc6a&req=dSAnHs92mYZZXfMW1HO4zWn4JRtnZ2V1F3zHY5FIeCKMOuUesWyirfg6IvP6%0AoKTQ%0A) | **Authentication and Alignment** -------------------------------- For an email to be authenticated with SPF, the sending IP needs to be listed in the SPF record of the domain in the RFC5321.MailFrom address. * SPF relaxed alignment is achieved when the RFC5321.MailFrom domain and the RFC5322.From domain have the same organizational domain. * SPF strict alignment is achieved when the two domains are identical. * Relaxed alignment is the default requirement for DMARC. An email is authenticated with DKIM when the sender adds a digital signature to the outgoing message, to ensure the receiver that the content of the message was not modified in transit. DKIM alignment happens when the domain that is associated with the digital signature matches the domain in the user-visible From address (also known as RFC5322.From). To learn about the different types of alignment, please refer to **[this](https://support.valimail.com/en/articles/8466455-dmarc-strict-vs-relaxed-alignment) ** article. **Verify compliance** --------------------- A very effective way to check if an email is compliant with the new sender requirements is to look at the header of the message. The email header contains a section called **Authentication-Results** showing the results of the SPF, DKIM, and DMARC checks, as well as the SPF and DKIM alignment. Components of the Authentication-Results section: **spf=** The result of the SPF check. A "pass" indicates that the sending IP is listed in the SPF record of the domain in the 5321.MailFrom address. **smtp.mailfrom=** Domain from the 5321.MailFrom address. **dkim=** The result of the DKIM check. **header.d=** DKIM signing domain. **header.from=** Domain from the user-visible From address (also known as RFC5322.From). **dmarc=** The result of the DMARC pass. In the example below we can see that the email sent on behalf of **_example.com_** passed both SPF and DKIM authentication, but only SPF was aligned (smtp.mailfrom=header.from). Even if DKIM was not aligned with the Header From domain (header.d≠header.from), this email would still be considered compliant for both Bulk and Regular senders, since it was authenticated with SPF and DKIM and one of these (SPF) was aligned. **Authentication-Results** **spf=pass** (sender IP is 104.195.127.15) _smtp.mailfrom=example.com_; **dkim=pass** _header.d=bigcommerce.ne_t; **dmarc=pass** action=none _header.from=example.com_ ;compauth=pass reason=100 **Considerations** ------------------ Although Google mentioned that only domains sending close to 5000 emails/day to Gmail recipients will be considered bulk senders, this should not be used as a guideline when prioritizing setting up email authentication for your senders. This is mostly because Yahoo did not mention a threshold, so if you send less than 5000 emails/day to Gmail recipients, Yahoo might still classify you as a bulk sender based on other factors. If a sending service does not currently have DKIM authentication configured, you should reach out to the vendor and ask them to set up DKIM authentication for your domain, or if that is not supported by their service, they should at least DKIM sign emails using a DKIM key published on their domain. The recommendation above is for the senders that support SPF authentication and alignment, but don't DKIM sign the outbound emails. In case a sender has DKIM authentication and alignment properly set up, but SPF authentication is failing, the sender should make sure that they have published an SPF record on the domain in the 5321.MailFrom address and the sending IPs are included in that SPF record. The email authentication guidelines for bulk senders are only a few of the new requirements coming from Google and Yahoo. For a complete list of requirements see the articles linked below: * Click **[here](https://support.google.com/a/answer/81126?sjid=644978395354398131-EU#zippy=) ** for the complete list of Google Email compliance guidelines. * Click **[here](https://senders.yahooinc.com/best-practices/?guccounter=1) ** for the complete list of Yahoo Email compliance guidelines. * * * Related Articles [Email Delivery Report](https://support.valimail.com/en/articles/9496725-email-delivery-report) [Email Analyzer Report](https://support.valimail.com/en/articles/9530012-email-analyzer-report) [Masiv](https://support.valimail.com/en/articles/9615901-masiv) [WEBCAS](https://support.valimail.com/en/articles/9615923-webcas) [Zix Google Apps Message Encryption](https://support.valimail.com/en/articles/9621210-zix-google-apps-message-encryption) Did this answer your question? 😞😐😃 --- # Monitor Registration: I registered my domain but I haven't received my invitation yet | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466263-monitor-registration-i-registered-my-domain-but-i-haven-t-received-my-invitation-yet#main-content) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [Monitor](https://support.valimail.com/en/collections/6449837-monitor) Monitor Registration: I registered my domain but I haven't received my invitation yet Monitor Registration: I registered my domain but I haven't received my invitation yet ===================================================================================== Updated over a year ago We have seen some cases where users failed to receive their registration notifications for [newly created Monitor accounts](https://www.valimail.com/dmarc-monitor/) . The most common problems are among the following: * **The Domain may have already been registered** * This happens frequently at large organizations where different departments may try signing up for a Monitor account in our platform using the same domain. * **Typos or using email addresses in the Domain field during registration** * We have seen some users who try to register a domain as _[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#6709060a022703080a060e094904080a) _ instead of just [domain.com](https://intercom.help/valimail-4dffb6ef6e39//domain.com) or they inadvertently enter an invalid domain name. * **Mismatched domains and email addresses** * The email in your signup form should match the domain name you're attempting to register with us. * **Attempting to register with a subdomain** * For the free tiered Monitor accounts you should register the org (top-level) domain, not a subdomain. If you work at a large complex organization, please reach out to us and we can work with you on possibly doing a POC. Or reach out as we can possibly set up a specific subdomain for certain use cases with Monitor. * **The chosen Company name already exists on our platform** * If the company name you have chosen when creating the Valimail Monitor account is already taken in our platform. * * * Related Articles [How do I manage the DMARC record in Valimail?](https://support.valimail.com/en/articles/8466300-how-do-i-manage-the-dmarc-record-in-valimail) [How to add a Subdomain to Enforce Account](https://support.valimail.com/en/articles/8466303-how-to-add-a-subdomain-to-enforce-account) [Campaign Monitor by Marigold](https://support.valimail.com/en/articles/8757492-campaign-monitor-by-marigold) [Promoter.io](https://support.valimail.com/en/articles/8757967-promoter-io) [Why am I seeing emails with the disposition P=None when my domain is enforcing DMARC?](https://support.valimail.com/en/articles/9143136-why-am-i-seeing-emails-with-the-disposition-p-none-when-my-domain-is-enforcing-dmarc) Did this answer your question? 😞😐😃 --- # Getting Started | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/6449845-getting-started#main-content) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [Monitor](https://support.valimail.com/en/collections/6449837-monitor) Getting Started Getting Started =============== 3 articles [Getting Started with Valimail Monitor](https://support.valimail.com/en/articles/8466256-getting-started-with-valimail-monitor) [Getting Started with DMARC Monitor for Twilio SendGrid](https://support.valimail.com/en/articles/8466259-getting-started-with-dmarc-monitor-for-twilio-sendgrid) [Getting Started with Valimail DMARC Monitor for FireEye](https://support.valimail.com/en/articles/8466261-getting-started-with-valimail-dmarc-monitor-for-fireeye) --- # Align | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/9031139-align#main-content) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) Align Align ===== 9 articles [How to Upgrade to AlignSteps on how to upgrade from Valimail Monitor to Valimail Align](https://support.valimail.com/en/articles/9142784-how-to-upgrade-to-align) [Getting Started with Valimail AlignSteps on how to get started with Valimail Align](https://support.valimail.com/en/articles/9142783-getting-started-with-valimail-align) [Video Guide: Pre-configure SPF and DKIM records in Valimail Align](https://support.valimail.com/en/articles/9266381-video-guide-pre-configure-spf-and-dkim-records-in-valimail-align) [Valimail Align: How to update your payment information](https://support.valimail.com/en/articles/9274978-valimail-align-how-to-update-your-payment-information) [How to use the Valimail Align Authentication ReportA guide explaining the Authentication Reports in Align](https://support.valimail.com/en/articles/9318651-how-to-use-the-valimail-align-authentication-report) [Video Guide: How to Point the DMARC, SPF, and DKIM Records to ValimailThis is a guide that walks through the steps of pointing the DMARC, SPF, and DKIM records to Valimail](https://support.valimail.com/en/articles/9336435-video-guide-how-to-point-the-dmarc-spf-and-dkim-records-to-valimail) [Connect your domain's DMARC record to Valimail Align](https://support.valimail.com/en/articles/9493697-connect-your-domain-s-dmarc-record-to-valimail-align) [Connect your domain's SPF and DKIM records to Valimail Align](https://support.valimail.com/en/articles/9504819-connect-your-domain-s-spf-and-dkim-records-to-valimail-align) [Self-Onboarding Guide for AlignA step-by-step guide for onboarding your domains in Align](https://support.valimail.com/en/articles/9566916-self-onboarding-guide-for-align) --- # Getting Started with Valimail Align | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9142783-getting-started-with-valimail-align#main-content) Table of contents [](https://support.valimail.com/en/articles/9142783-getting-started-with-valimail-align#h_6c98aea266) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [Align](https://support.valimail.com/en/collections/9031139-align) Getting Started with Valimail Align Getting Started with Valimail Align =================================== Steps on how to get started with Valimail Align Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/9142783-getting-started-with-valimail-align#h_6c98aea266) The first step in getting started with Valimail is to point the DMARC record for your domain to us. This allows Valimail to receive DMARC aggregate reports for your domain, so we can build the reports that provide you visibility into who is sending emails as you. We recommend pointing the DMARC record to Valimail using a NameServer (NS) record type. Record Name: **\_dmarc.yourdomain.com.** Record Type: **NameServer (NS)** Record Value: **ns.vali.email.** In case your DNS Host does not support custom NS records, you can point the DMARC record to Valimail, using the CNAME record below. Record Name: **\_dmarc.yourdomain.com.** Record Type: **CNAME** Record Value: **yourdomain.com.\_dmarca.vali.email.** When using the CNAME record type, the external reporting domains cannot be managed through Valimail. You can learn more about external reporting domains [here](https://support.valimail.com/support/solutions/articles/48001225072-external-domain-verification) . **Considerations** ------------------ * It is recommended to delete the “\_dmarc.yourdomain.com” TXT record from your DNS zones after you’ve published the NS record (or CNAME record). * Please note that because of existing DNS TTLs, it may take some time for Valimail to detect that you've updated your DNS with the correct settings (anywhere between a few minutes to a couple of hours). * DMARC aggregate reports are sent by Email Service Providers once every 24 hours, so in some cases you will see the first reports come in, the day after you've pointed the DMARC record to Valimail. Now that you've pointed the DMARC record for your domain to Valimail, you can upgrade from Valimail Monitor to the Align product for added benefits like instant SPF, easy DKIM management, and an intelligent task list. Upgrade to Align following the steps [here](https://support.valimail.com/support/solutions/articles/48001253982-how-to-upgrade-to-align) . * * * Related Articles [How do I manage the DMARC record in Valimail?](https://support.valimail.com/en/articles/8466300-how-do-i-manage-the-dmarc-record-in-valimail) [Pointing a DMARC Record to Valimail](https://support.valimail.com/en/articles/8466367-pointing-a-dmarc-record-to-valimail) [DMARC FAQs](https://support.valimail.com/en/articles/8466457-dmarc-faqs) [Setup your DNS records to use Valimail](https://support.valimail.com/en/articles/9142775-setup-your-dns-records-to-use-valimail) [External Domain Verification](https://support.valimail.com/en/articles/9142845-external-domain-verification) Did this answer your question? 😞😐😃 --- # Connect your domain's DMARC record to Monitor | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9505004-connect-your-domain-s-dmarc-record-to-monitor#main-content) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [Monitor](https://support.valimail.com/en/collections/6449837-monitor) Connect your domain's DMARC record to Monitor Connect your domain's DMARC record to Monitor ============================================= Updated over a year ago This article outlines the necessary steps for connecting your domain's DMARC record to Monitor. This approach streamlines the process of connecting Monitor with your DNS host, eliminating the need for manually publishing records in your external DNS zone. ### **Connect your DMARC record with these 7 easy steps** 1. Go to app.valimail.com and log into your Monitor account. 2. Click on **CONNECT YOUR DNS**. [![connect your dns](https://downloads.intercomcdn.com/i/o/1088418821/19468708b7dedd44c8c81287/image+%2888%29.png?expires=1755792000&signature=3883da76844b386507fde7b090dc7cd363f3f92d3d88ab79298e64575339dd66&req=dSAvHs1%2FlYldWPMW1HO4zTmGeJ6GisRyV2aEp4NqhqRhOZT%2BiA90CbZe63Jt%0A9o0J%0A)](https://downloads.intercomcdn.com/i/o/1088418821/19468708b7dedd44c8c81287/image+%2888%29.png?expires=1755792000&signature=3883da76844b386507fde7b090dc7cd363f3f92d3d88ab79298e64575339dd66&req=dSAvHs1%2FlYldWPMW1HO4zTmGeJ6GisRyV2aEp4NqhqRhOZT%2BiA90CbZe63Jt%0A9o0J%0A) 3. Click on the link under **Recommended: Connect Automatically**. [![connect automatically](https://downloads.intercomcdn.com/i/o/1088419435/3020064471bd6e56d798cbc0/image+%2889%29.png?expires=1755792000&signature=f0fb9d0c7b79946ad1765cca3c29dc48747e222672cebb483d0aa425a874ad8b&req=dSAvHs1%2FlIVcXPMW1HO4zVEX%2BHhSJsVgr1Sy1%2FQfXsOnXHKAd2OFJPwvaO96%0Ag%2BO0%0A)](https://downloads.intercomcdn.com/i/o/1088419435/3020064471bd6e56d798cbc0/image+%2889%29.png?expires=1755792000&signature=f0fb9d0c7b79946ad1765cca3c29dc48747e222672cebb483d0aa425a874ad8b&req=dSAvHs1%2FlIVcXPMW1HO4zVEX%2BHhSJsVgr1Sy1%2FQfXsOnXHKAd2OFJPwvaO96%0Ag%2BO0%0A) 4. Click **Continue**. [![continue](https://downloads.intercomcdn.com/i/o/1088228477/1ec6784b807447401f886298/image+%2878%29.png?expires=1755792000&signature=f34487368be1c52de7781518f51d1638eade883c9b6d353a184fa451ec45d12a&req=dSAvHst8lYVYXvMW1HO4ze7Dpp4Rx280p872T1nZGpBsMomBPzA4sBhCRtYU%0AZx8p%0A)](https://downloads.intercomcdn.com/i/o/1088228477/1ec6784b807447401f886298/image+%2878%29.png?expires=1755792000&signature=f34487368be1c52de7781518f51d1638eade883c9b6d353a184fa451ec45d12a&req=dSAvHst8lYVYXvMW1HO4ze7Dpp4Rx280p872T1nZGpBsMomBPzA4sBhCRtYU%0AZx8p%0A) 5. Log into your DNS Host account. [![login dns host](https://downloads.intercomcdn.com/i/o/1088236385/21d811012b7af876fa02f3ce/image.png?expires=1755792000&signature=c1f187ebe3aff34c998802ebdac82b3a550f8796270d0ee691e9ae599bb79508&req=dSAvHst9m4JXXPMW1HO4zRRqEKmVES8KHYmOikrJWZPFEbxMLNZ9BZHZnwKK%0AYlZ%2F%0A)](https://downloads.intercomcdn.com/i/o/1088236385/21d811012b7af876fa02f3ce/image.png?expires=1755792000&signature=c1f187ebe3aff34c998802ebdac82b3a550f8796270d0ee691e9ae599bb79508&req=dSAvHst9m4JXXPMW1HO4zRRqEKmVES8KHYmOikrJWZPFEbxMLNZ9BZHZnwKK%0AYlZ%2F%0A) 6. If we detect an existing DMARC record we will present the proposed changes. After reviewing them click on **Okay, Continue**. 7. Click **Done**. ### **Frequently Asked Questions** #### Why am I not seeing the option to Connect Automatically? The option to automatically connect is not available if your domain is hosted by a DNS provider that doesn't support this feature. You can still manually publish the DMARC record in your external DNS by following the instructions [here](https://support.valimail.com/en/articles/8466256-getting-started-with-valimail-monitor) . #### I don't have access to the external DNS, can I forward these instructions to my admin? Yes, you can! In the instructions above at Step 5, you are given the option to forward the login to someone else. Share the link with your DNS admin, and he can continue the process with Steps 5-7. [![](https://downloads.intercomcdn.com/i/o/1088330853/7fb3102e7f5d4a510e4c9da9/image+%2881%29.png?expires=1755792000&signature=4a7746cccba6e8891e298de06ee63e6a9df53af1adacffbffcaa5d4dd5f32780&req=dSAvHsp9nYlaWvMW1HO4zdCQJ2Pl5M0MPsYBH%2F%2Fnrj1NXxhrQBTRZdyFMweI%0AUoE6%0A)](https://downloads.intercomcdn.com/i/o/1088330853/7fb3102e7f5d4a510e4c9da9/image+%2881%29.png?expires=1755792000&signature=4a7746cccba6e8891e298de06ee63e6a9df53af1adacffbffcaa5d4dd5f32780&req=dSAvHsp9nYlaWvMW1HO4zdCQJ2Pl5M0MPsYBH%2F%2Fnrj1NXxhrQBTRZdyFMweI%0AUoE6%0A) #### When should I expect the first reports to show up in Monitor? DMARC aggregate reports are sent by Email Service Providers once every 24 hours, so in some cases you will see the first reports come in, the day after you've pointed the DMARC record to Valimail. #### The status of my domain still shows "Not configured" after following these instructions. Should I be concerned? This is expected, due to existing DNS TTLs (time-to-live), it may take some time for Valimail to detect that you've updated your DNS with the correct settings (anywhere between a few minutes to a couple of hours). * * * Related Articles [Pointing a DMARC Record to Valimail](https://support.valimail.com/en/articles/8466367-pointing-a-dmarc-record-to-valimail) [Setup your DNS records to use Valimail](https://support.valimail.com/en/articles/9142775-setup-your-dns-records-to-use-valimail) [External Domain Verification](https://support.valimail.com/en/articles/9142845-external-domain-verification) [Connect your domain's DMARC record to Valimail Align](https://support.valimail.com/en/articles/9493697-connect-your-domain-s-dmarc-record-to-valimail-align) [Connect your domain's SPF and DKIM records to Valimail Align](https://support.valimail.com/en/articles/9504819-connect-your-domain-s-spf-and-dkim-records-to-valimail-align) Did this answer your question? 😞😐😃 --- # How to add users in Valimail Monitor | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9436587-how-to-add-users-in-valimail-monitor#main-content) Table of contents [](https://support.valimail.com/en/articles/9436587-how-to-add-users-in-valimail-monitor#h_acc5d2397c) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [Monitor](https://support.valimail.com/en/collections/6449837-monitor) How to add users in Valimail Monitor How to add users in Valimail Monitor ==================================== Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/9436587-how-to-add-users-in-valimail-monitor#h_acc5d2397c) This is a guide to help you add new users in your Valimail Monitor account. Steps to adding new users ========================= * In your Monitor account first go to **Account Settings**. Under that on the left, click on the **Users** section. * To add a new user, click on the **Invite** button in blue as you see below. [![a white rectangular object with a line](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851209233/eb6da44f3d58df08943ab778/rlnIZpqp0zkgKMYv7Pjh1VOYzGJxySuIRQ.png-1681231033?expires=1755792000&signature=118c7f8620bf22f4dc9bc51044488eca741fd70d53b9a685be9ad32e0874ea78&req=fCUmFMl3n4JcFb4f3HP0gJWMjNd7hKJB32fBz9PPHoWENxPCr%2BaS%2FWp5tJLv%0Aug0%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851209233/eb6da44f3d58df08943ab778/rlnIZpqp0zkgKMYv7Pjh1VOYzGJxySuIRQ.png-1681231033?expires=1755792000&signature=118c7f8620bf22f4dc9bc51044488eca741fd70d53b9a685be9ad32e0874ea78&req=fCUmFMl3n4JcFb4f3HP0gJWMjNd7hKJB32fBz9PPHoWENxPCr%2BaS%2FWp5tJLv%0Aug0%3D%0A) * Add all the necessary information; first name, last name, email address, and choose the member type. * Owners: will have unrestricted viewing and editing across the entire platform. There can also be multiple owners. * Members: need to be added to any team to be granted certain permissions. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851209246/d5b4932b633228237cd2ef30/7O9cVTETACL_VyttDQmZQBQ-AWQOp2Vwfg.png-1681231051?expires=1755792000&signature=751094ecc5086a528c144c399f80bc1c1245d3f215db257dcc36692abf2201f9&req=fCUmFMl3n4VZFb4f3HP0gJp419mxNfdHDn2AldcebHBQV57TL4c%2BvGzMO1m7%0AuTdDwOkbcdOmoyjxOQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851209246/d5b4932b633228237cd2ef30/7O9cVTETACL_VyttDQmZQBQ-AWQOp2Vwfg.png-1681231051?expires=1755792000&signature=751094ecc5086a528c144c399f80bc1c1245d3f215db257dcc36692abf2201f9&req=fCUmFMl3n4VZFb4f3HP0gJp419mxNfdHDn2AldcebHBQV57TL4c%2BvGzMO1m7%0AuTdDwOkbcdOmoyjxOQ%3D%3D%0A) * * * Related Articles [Getting Started with Valimail Monitor](https://support.valimail.com/en/articles/8466256-getting-started-with-valimail-monitor) [How to add users and create teams in Valimail Enforce](https://support.valimail.com/en/articles/8466307-how-to-add-users-and-create-teams-in-valimail-enforce) [Pointing a DMARC Record to Valimail](https://support.valimail.com/en/articles/8466367-pointing-a-dmarc-record-to-valimail) [Adding Portfolios and managing Teams in Valimail](https://support.valimail.com/en/articles/9169317-adding-portfolios-and-managing-teams-in-valimail) [How do I delete my free Valimail Monitor account?](https://support.valimail.com/en/articles/10871129-how-do-i-delete-my-free-valimail-monitor-account) Did this answer your question? 😞😐😃 --- # Video Guide: Pre-configure SPF and DKIM records in Valimail Align | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9266381-video-guide-pre-configure-spf-and-dkim-records-in-valimail-align#main-content) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [Align](https://support.valimail.com/en/collections/9031139-align) Video Guide: Pre-configure SPF and DKIM records in Valimail Align Video Guide: Pre-configure SPF and DKIM records in Valimail Align ================================================================= Updated over a year ago This video guide is intended for Valimail Align users, and it contains instructions required for domains that will point their SPF and DKIM records to Valimail. The articles mentioned in the guide along with additional resources, are linked at the bottom of this page. If you have questions regarding the steps outlined in this guide, please feel free to contact us at [\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#5f2c2a2f2f302d2b1f293e3336323e3633713c3032) . Additional Documentation: [DNS records on subdomains and when to use them](https://support.valimail.com/en/articles/8466372-dns-records-on-subdomains-and-when-to-use-them) * * * Related Articles [Pointing DKIM to Valimail](https://support.valimail.com/en/articles/8466369-pointing-dkim-to-valimail) [Why it's safe to point SPF/DKIM/DMARC to Valimail](https://support.valimail.com/en/articles/8466437-why-it-s-safe-to-point-spf-dkim-dmarc-to-valimail) [Video Guide: How to Point the DMARC, SPF, and DKIM Records to Valimail](https://support.valimail.com/en/articles/9336435-video-guide-how-to-point-the-dmarc-spf-and-dkim-records-to-valimail) [Connect your domain's SPF and DKIM records to Valimail Align](https://support.valimail.com/en/articles/9504819-connect-your-domain-s-spf-and-dkim-records-to-valimail-align) [Self-Onboarding Guide for Align](https://support.valimail.com/en/articles/9566916-self-onboarding-guide-for-align) Did this answer your question? 😞😐😃 --- # How to Upgrade to Align | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9142784-how-to-upgrade-to-align#main-content) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [Align](https://support.valimail.com/en/collections/9031139-align) How to Upgrade to Align How to Upgrade to Align ======================= Steps on how to upgrade from Valimail Monitor to Valimail Align Updated over a year ago The following article provides a step-by-step guide for upgrading from Valimail Monitor to Align. To upgrade, log into your Valimail Monitor account, and follow the steps below. 1. In Monitor click the **UPGRADE** button on the left side of the page. [![upgrade](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008614953/42c32d42cdf803ba767f7476/h6ommwYwkcN6Pxw1O6y61BHB2CM4Mswjsg.png?expires=1755792000&signature=e9bfe0257f6baa720adc8b978dde1384343e91161319f30cd2eab10d8c96eabb&req=dSAnHs9%2FmYhaWvMW1HO4zaLajMcnaCeuZvDqv%2BvyqRBn07kHP5aZmiSPBD56%0APYlt%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008614953/42c32d42cdf803ba767f7476/h6ommwYwkcN6Pxw1O6y61BHB2CM4Mswjsg.png?expires=1755792000&signature=e9bfe0257f6baa720adc8b978dde1384343e91161319f30cd2eab10d8c96eabb&req=dSAnHs9%2FmYhaWvMW1HO4zaLajMcnaCeuZvDqv%2BvyqRBn07kHP5aZmiSPBD56%0APYlt%0A) 2. From the top right select the billing cycle, for Monthly or Yearly payments. [![monthly or yearly](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008614955/d6b94eeaa0adfac29997cb68/1QMU7sbohI6ngcQo8S6fl-mKo3i05-c2YA.png?expires=1755792000&signature=09db7b4adc46557875407a082129d5d94155caecc4bd8b1f8cfe3c51ae932eb0&req=dSAnHs9%2FmYhaXPMW1HO4zZxvt04e9lQqEmuyCUXwQqZFzZZk10ncU65oY33U%0AOFrs%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008614955/d6b94eeaa0adfac29997cb68/1QMU7sbohI6ngcQo8S6fl-mKo3i05-c2YA.png?expires=1755792000&signature=09db7b4adc46557875407a082129d5d94155caecc4bd8b1f8cfe3c51ae932eb0&req=dSAnHs9%2FmYhaXPMW1HO4zZxvt04e9lQqEmuyCUXwQqZFzZZk10ncU65oY33U%0AOFrs%0A) 3. Select the desired Align subscription (**Gold**, **Silver**, or **Bronze**). You can learn more about each subscription [here](https://www.valimail.com/pricing/align/) . 4. Fill out the forms with the **Shipping information** and **Payment details**. 5. Click on **Pay and subscribe**. **Important**: Please note that all Align packages are a 1-year contract. Exceeding allotted usage may result in additional fees. * * * Related Articles [Campaign Monitor by Marigold](https://support.valimail.com/en/articles/8757492-campaign-monitor-by-marigold) [Getting Started with Valimail Align](https://support.valimail.com/en/articles/9142783-getting-started-with-valimail-align) [Video Guide: How to Point the DMARC, SPF, and DKIM Records to Valimail](https://support.valimail.com/en/articles/9336435-video-guide-how-to-point-the-dmarc-spf-and-dkim-records-to-valimail) [Self-Onboarding Guide for Align](https://support.valimail.com/en/articles/9566916-self-onboarding-guide-for-align) Did this answer your question? 😞😐😃 --- # How to use the Valimail Align Authentication Report | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9318651-how-to-use-the-valimail-align-authentication-report#main-content) Table of contents [](https://support.valimail.com/en/articles/9318651-how-to-use-the-valimail-align-authentication-report#h_f336a40de1) [](https://support.valimail.com/en/articles/9318651-how-to-use-the-valimail-align-authentication-report#h_f3262914c3) [](https://support.valimail.com/en/articles/9318651-how-to-use-the-valimail-align-authentication-report#h_e1c9706300) [](https://support.valimail.com/en/articles/9318651-how-to-use-the-valimail-align-authentication-report#h_27298fff8a) [](https://support.valimail.com/en/articles/9318651-how-to-use-the-valimail-align-authentication-report#h_e72dc755e8) [](https://support.valimail.com/en/articles/9318651-how-to-use-the-valimail-align-authentication-report#h_7000fd49ae) [](https://support.valimail.com/en/articles/9318651-how-to-use-the-valimail-align-authentication-report#h_8462689a4a) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [Align](https://support.valimail.com/en/collections/9031139-align) How to use the Valimail Align Authentication Report How to use the Valimail Align Authentication Report =================================================== A guide explaining the Authentication Reports in Align Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/9318651-how-to-use-the-valimail-align-authentication-report#h_f336a40de1) [](https://support.valimail.com/en/articles/9318651-how-to-use-the-valimail-align-authentication-report#h_f3262914c3) [](https://support.valimail.com/en/articles/9318651-how-to-use-the-valimail-align-authentication-report#h_e1c9706300) [](https://support.valimail.com/en/articles/9318651-how-to-use-the-valimail-align-authentication-report#h_27298fff8a) [](https://support.valimail.com/en/articles/9318651-how-to-use-the-valimail-align-authentication-report#h_e72dc755e8) [](https://support.valimail.com/en/articles/9318651-how-to-use-the-valimail-align-authentication-report#h_7000fd49ae) [](https://support.valimail.com/en/articles/9318651-how-to-use-the-valimail-align-authentication-report#h_8462689a4a) The Authentication Report provides data on authentication success for each email-sending service. It helps you to focus on senders that might be operating without authorization, or have issues authenticating emails. **How do I open the Authentication Report for my domain?** ---------------------------------------------------------- 1\. Go to [app.valimail.com](https://app.valimail.com/) and log into your Align account. 2\. Click on **DOMAINS** on the left side of the page. 3\. Click the **View** button under the **Report** column in the domains list. The **View** button is not visible if we do not receive DMARC reports for a particular domain. **What is inside the Authentication Report?** --------------------------------------------- The Authentication Report can be broken down into 4 sections, each providing insight into who is sending emails on your domain's behalf and whether those emails are authenticated and aligned. The 4 sections of the report are: 1\. Authentication Chart. 2\. Services view. 3\. Internal Sources. 4\. Unidentified Senders **Authentication Chart** ------------------------ [![Authentication Report](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1049370232/0e34389a6738c64c844e067d/4vuVrRN2bbW4Rfva4QLzec7ptBMelFGlhA.png?expires=1755792000&signature=597cb1c56be6031a86c5e8f1caa268674c330b29c1c8c782c8237d621a5ca7fe&req=dSAjH8p5nYNcW%2FMW1HO4zSEWyRhoU4WoGjI5T9H4bumO4gAP1Jx91TlA%2FX1v%0A43XkVhicyIBCxhtjQQE%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1049370232/0e34389a6738c64c844e067d/4vuVrRN2bbW4Rfva4QLzec7ptBMelFGlhA.png?expires=1755792000&signature=597cb1c56be6031a86c5e8f1caa268674c330b29c1c8c782c8237d621a5ca7fe&req=dSAjH8p5nYNcW%2FMW1HO4zSEWyRhoU4WoGjI5T9H4bumO4gAP1Jx91TlA%2FX1v%0A43XkVhicyIBCxhtjQQE%3D%0A) 1\. Number of emails passing and failing, DMARC, SPF, and DKIM alignment for the period selected. 2\. Email disposition. This section shows how many emails were delivered, quarantined, or rejected. You can select or deselect each category by clicking the respective colored button to adjust the chart. For example, you can deselect the Delivered category in order to focus on the Quarantined and Rejected categories. 3\. Date picker. Select the day or the period for which you want to see the DMARC reports. 4\. Daily volume of emails passing and failing. Hover over each day to see the respective numbers. **Services view** ----------------- Below the chart, you will find the services based view, that provides visibility into which services are sending emails on your domain's behalf and the overall DMARC, SPF, and DKIM pass rates for your domain. [![services based view](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1049370245/1ff0f0321e26fa2f9da366b1/Qle9bhmctRTGMrgoYWSmSaih88Q535ERnQ.png?expires=1755792000&signature=53f8e7944f37710f616d70b3808fcb20e5b5cdeb9307c67c6844dbad4932ae51&req=dSAjH8p5nYNbXPMW1HO4zbdd4w9pXpEowDHA6SoHSRcl5qmXyxetvLq1q8HR%0A5VbXC%2BDfjjc2nwrZYi8%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1049370245/1ff0f0321e26fa2f9da366b1/Qle9bhmctRTGMrgoYWSmSaih88Q535ERnQ.png?expires=1755792000&signature=53f8e7944f37710f616d70b3808fcb20e5b5cdeb9307c67c6844dbad4932ae51&req=dSAjH8p5nYNbXPMW1HO4zbdd4w9pXpEowDHA6SoHSRcl5qmXyxetvLq1q8HR%0A5VbXC%2BDfjjc2nwrZYi8%3D%0A) 1\. DMARC Authentication. This section shows the number and the percentage of emails passing DMARC, SPF, and DKIM, as well as the number and percentage of emails failing DMARC. The DMARC Override shows the number of emails accepted by receivers regardless of the result of the DMARC check. When a sending IP, domain, or email address is added by the receiver to their Allow list, the DMARC result will not be taken into consideration by their email gateway and the email will be delivered to its intended recipient. 2\. The list of sending services is broken down into 3 columns. The Mostly Passing column lists services that have a DMARC pass rate above 95%, Partially Passing below 95% and Mostly Failing below 50% DMARC pass rate. 3\. Each service will show the number and percentage of emails passing and failing DMARC. For a more granular view, click on each service to view its DMARC, SPF, and DKIM pass rates. **Internal Sources** -------------------- This section is found in the bottom left corner of the Authentication Report and is visible if: 1\. There is at least one IP configured as a netblock in the domain configuration page, and there are emails sent from that IP. 2\. A DKIM key record is added to the domain configuration page, but it is not associated with any known sender. [![internal sources](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1049370255/97aa2499aa396bb7d0775a6c/jTXA2fAilBVkID40azXAb4v9wuYGJM5U8A.png?expires=1755792000&signature=92141dedb36b98a78c0befde3825518342a9b240b37e5a5e29ca319a05dbb6d5&req=dSAjH8p5nYNaXPMW1HO4zetXh1UgBxBLOCfs2yKcRtiifRx4cORgO7ET4MlM%0AxSuI1BvXOAqfTxNKVIc%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1049370255/97aa2499aa396bb7d0775a6c/jTXA2fAilBVkID40azXAb4v9wuYGJM5U8A.png?expires=1755792000&signature=92141dedb36b98a78c0befde3825518342a9b240b37e5a5e29ca319a05dbb6d5&req=dSAjH8p5nYNaXPMW1HO4zetXh1UgBxBLOCfs2yKcRtiifRx4cORgO7ET4MlM%0AxSuI1BvXOAqfTxNKVIc%3D%0A) Similar to the services-based view, the Internal Souces will list all the senders with their respective pass rates and number of emails sent. For more information on the Internal Sources report, check [this](https://support.valimail.com/en/support/solutions/articles/48001210500) article. **Unidentified Senders** ------------------------ This category is found above the Internal Sources, and it contains the traffic from the sources where we could not determine the sending service. In most cases, traffic seen under Unidentified Senders originates from fraudulent sources, but it can also include emails sent from services that are not in our catalog or messages transmitted in a way that makes it impossible to determine their origin. You can read more about Unidentified Senders in [this](https://support.valimail.com/en/support/solutions/articles/48001238534) article. **How can I use the data in the Authentication Report?** -------------------------------------------------------- Now that you know how to navigate through the Authentication Report, let's talk about how to use this data to identify issues with your sending services. For an email to pass DMARC, it needs to be authenticated and [aligned](https://support.valimail.com/en/support/solutions/articles/48001147668) with SPF or DKIM. The pass rates shown throughout the Authentication Report are a combination of authentication and alignment, therefore if one or the other is not set up correctly the pass rate will be affected. Due to factors outside of your control, like [forwarding](https://support.valimail.com/en/support/solutions/articles/48001178733) and [secure email gateways](https://support.valimail.com/en/support/solutions/articles/48001197722) that break email authentication, seeing a 100% pass rate on DMARC, SPF, or DKIM is very rare. Valimail's recommendation is to have both SPF and DKIM configured if the sending service supports both authentication methods, which increases the chance of seeing a DMARC pass rate as close to 100% as possible. If one of the sending services on your domain has a DMARC pass rate below 95%, there could be a potential issue with email authentication. Use the Authentication Report to verify the SPF and DKIM pass rates, and see if at least one of these has a pass rate that is above 95%. Services like Salesforce and Amazon SES can send emails from more than one instance, and they will need email authentication configured individually for each instance. You can consult the knowledge base articles in our support portal for instructions on setting up email authentication for the most popular senders. The Valimail Product Support team can also offer guidance and instructions for configuring SPF and/or DKIM for your sending services. * * * Related Articles [Using the Authentication Report](https://support.valimail.com/en/articles/8466383-using-the-authentication-report) [Google & Yahoo Email Authentication Requirements For Bulk Senders](https://support.valimail.com/en/articles/9143173-google-yahoo-email-authentication-requirements-for-bulk-senders) [Email Delivery Report](https://support.valimail.com/en/articles/9496725-email-delivery-report) [Self-Onboarding Guide for Align](https://support.valimail.com/en/articles/9566916-self-onboarding-guide-for-align) Did this answer your question? 😞😐😃 --- # Getting Started | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/6449846-getting-started#main-content) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [Enforce](https://support.valimail.com/en/collections/6449838-enforce) Getting Started Getting Started =============== 3 articles [Self-Onboarding Project Tracking Template](https://support.valimail.com/en/articles/8466342-self-onboarding-project-tracking-template) [Enforce Self-Onboarding GuideGuide for onboarding your sending domain in Valimail Enforce](https://support.valimail.com/en/articles/8466339-enforce-self-onboarding-guide) [The new Enforce Experience](https://support.valimail.com/en/articles/8466311-the-new-enforce-experience) --- # Amplify | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/6449839-amplify#main-content) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) Amplify Amplify ======= 4 articles [Microsoft Brands Program (Business Profiles) is placed on Hold](https://support.valimail.com/en/articles/8466390-microsoft-brands-program-business-profiles-is-placed-on-hold) [Amplify (BIMI) & Logos FAQ](https://support.valimail.com/en/articles/8466389-amplify-bimi-logos-faq) [How to Point BIMI to Valimail](https://support.valimail.com/en/articles/8466388-how-to-point-bimi-to-valimail) [Getting Started with BIMI and Amplify](https://support.valimail.com/en/articles/8466387-getting-started-with-bimi-and-amplify) --- # Video Guide: How to Point the DMARC, SPF, and DKIM Records to Valimail | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9336435-video-guide-how-to-point-the-dmarc-spf-and-dkim-records-to-valimail#main-content) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [Align](https://support.valimail.com/en/collections/9031139-align) Video Guide: How to Point the DMARC, SPF, and DKIM Records to Valimail Video Guide: How to Point the DMARC, SPF, and DKIM Records to Valimail ====================================================================== This is a guide that walks through the steps of pointing the DMARC, SPF, and DKIM records to Valimail Updated over a year ago This video guide is intended for Valimail Align users, and it contains instructions for pointing the DMARC, SPF, and DKIM records to Valimail. To ensure your emails are properly authenticated and to avoid any potential deliverability issues, follow [this](https://support.valimail.com/en/articles/9266381-pre-configure-spf-and-dkim-records-in-valimail-align) guide to preconfigure your sending services in Valimail Align before pointing the SPF and DKIM records to Valimail. The articles mentioned in the guide along with additional resources, are linked at the bottom of this page. If you have questions regarding the steps outlined in this guide, please feel free to contact us at [\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#c1b2b4b1b1aeb3b581b7a0ada8aca0a8adefa2aeac) . Additional Documentation: [Pointing the DMARC record to Valimail](https://support.valimail.com/en/articles/9142783-getting-started-with-valimail-align) [Pointing the SPF record to Valimail](https://support.valimail.com/en/articles/8466368-pointing-an-spf-record-to-valimail) [Pointing the DKIM record to Valimail](https://support.valimail.com/en/articles/8466369-pointing-dkim-to-valimail) * * * Related Articles [How do I manage the DMARC record in Valimail?](https://support.valimail.com/en/articles/8466300-how-do-i-manage-the-dmarc-record-in-valimail) [Pointing an SPF Record to Valimail](https://support.valimail.com/en/articles/8466368-pointing-an-spf-record-to-valimail) [Pointing DKIM to Valimail](https://support.valimail.com/en/articles/8466369-pointing-dkim-to-valimail) [Video Guide: Pre-configure SPF and DKIM records in Valimail Align](https://support.valimail.com/en/articles/9266381-video-guide-pre-configure-spf-and-dkim-records-in-valimail-align) [Self-Onboarding Guide for Align](https://support.valimail.com/en/articles/9566916-self-onboarding-guide-for-align) Did this answer your question? 😞😐😃 --- # Connect your domain's DMARC record to Valimail Align | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9493697-connect-your-domain-s-dmarc-record-to-valimail-align#main-content) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [Align](https://support.valimail.com/en/collections/9031139-align) Connect your domain's DMARC record to Valimail Align Connect your domain's DMARC record to Valimail Align ==================================================== Updated over a year ago This article outlines the necessary steps for connecting your domain's DMARC record to Valimail Align. This approach streamlines the process of connecting Align with your DNS host, eliminating the need for manually publishing records in your external DNS zone. ### **Connect your DMARC record with the 9 easy steps below** 1. #### Go to app.valimail.com and log into your Align account. 2. #### Click on **DOMAINS**. [![DOMAINS](https://downloads.intercomcdn.com/i/o/1088217686/f06c217dd9abea4c04508c97/image+%2874%29.png?expires=1755792000&signature=ca8497f2192cd9c79c65d87b81d844aff55930f171f6ccb5a39494a3c47ed108&req=dSAvHst%2FmodXX%2FMW1HO4zbfvt%2Bolz4zYHApMfS129JuajfWRozH63xttvWZj%0AMbKU%0A)](https://downloads.intercomcdn.com/i/o/1088217686/f06c217dd9abea4c04508c97/image+%2874%29.png?expires=1755792000&signature=ca8497f2192cd9c79c65d87b81d844aff55930f171f6ccb5a39494a3c47ed108&req=dSAvHst%2FmodXX%2FMW1HO4zbfvt%2Bolz4zYHApMfS129JuajfWRozH63xttvWZj%0AMbKU%0A) 3. #### Click on the Domain Name that you want to connect. [![domain name](https://downloads.intercomcdn.com/i/o/1088221228/29f2df0bf278b591df3fc1aa/image+%2875%29.png?expires=1755792000&signature=5f73b0d7902bd1b2d0dd0f38a2b8c438a399c87f259e801be6593c44ec3a91e3&req=dSAvHst8nINdUfMW1HO4zVq3cqKdpIpqKd86g9mx8tMtZK%2FFnodNi%2FWQG8CK%0A39sE%0A)](https://downloads.intercomcdn.com/i/o/1088221228/29f2df0bf278b591df3fc1aa/image+%2875%29.png?expires=1755792000&signature=5f73b0d7902bd1b2d0dd0f38a2b8c438a399c87f259e801be6593c44ec3a91e3&req=dSAvHst8nINdUfMW1HO4zVq3cqKdpIpqKd86g9mx8tMtZK%2FFnodNi%2FWQG8CK%0A39sE%0A) 4. #### Click on the **DMARC Record** button. [![DMARC Record](https://downloads.intercomcdn.com/i/o/1088223715/65e5ad11e487d5b741998294/image+%2876%29.png?expires=1755792000&signature=28ce04f343b878e475057a6c0820bf7a77631b819a986bcf48f8084eb42c08c6&req=dSAvHst8noZeXPMW1HO4zbAaDq7env%2FLOR7db9Yg9C1tyYBXYh8JwCiqjn6o%0ABlrX%0A)](https://downloads.intercomcdn.com/i/o/1088223715/65e5ad11e487d5b741998294/image+%2876%29.png?expires=1755792000&signature=28ce04f343b878e475057a6c0820bf7a77631b819a986bcf48f8084eb42c08c6&req=dSAvHst8noZeXPMW1HO4zbAaDq7env%2FLOR7db9Yg9C1tyYBXYh8JwCiqjn6o%0ABlrX%0A) 5. #### Click on the link under **Recommended: Connect Automatically**. [![Connect Automatically](https://downloads.intercomcdn.com/i/o/1088226282/d0fd3b42c65b2f79a789b411/image+%2877%29.png?expires=1755792000&signature=7cd3dd6383af795057151f9d4632037064d2863b268ae3590fa6dff86554c88d&req=dSAvHst8m4NXW%2FMW1HO4zX24m0wRTplMa9E5XemlFoudEeT3RiOPOpJl1mqY%0ASHz9%0A)](https://downloads.intercomcdn.com/i/o/1088226282/d0fd3b42c65b2f79a789b411/image+%2877%29.png?expires=1755792000&signature=7cd3dd6383af795057151f9d4632037064d2863b268ae3590fa6dff86554c88d&req=dSAvHst8m4NXW%2FMW1HO4zX24m0wRTplMa9E5XemlFoudEeT3RiOPOpJl1mqY%0ASHz9%0A) 6. #### Click **Continue**. [![Continue](https://downloads.intercomcdn.com/i/o/1088228477/1ec6784b807447401f886298/image+%2878%29.png?expires=1755792000&signature=f34487368be1c52de7781518f51d1638eade883c9b6d353a184fa451ec45d12a&req=dSAvHst8lYVYXvMW1HO4ze7Dpp4Rx280p872T1nZGpBsMomBPzA4sBhCRtYU%0AZx8p%0A)](https://downloads.intercomcdn.com/i/o/1088228477/1ec6784b807447401f886298/image+%2878%29.png?expires=1755792000&signature=f34487368be1c52de7781518f51d1638eade883c9b6d353a184fa451ec45d12a&req=dSAvHst8lYVYXvMW1HO4ze7Dpp4Rx280p872T1nZGpBsMomBPzA4sBhCRtYU%0AZx8p%0A) 7. #### Log into your DNS Host account. [![log in](https://downloads.intercomcdn.com/i/o/1088236385/21d811012b7af876fa02f3ce/image.png?expires=1755792000&signature=c1f187ebe3aff34c998802ebdac82b3a550f8796270d0ee691e9ae599bb79508&req=dSAvHst9m4JXXPMW1HO4zRRqEKmVES8KHYmOikrJWZPFEbxMLNZ9BZHZnwKK%0AYlZ%2F%0A)](https://downloads.intercomcdn.com/i/o/1088236385/21d811012b7af876fa02f3ce/image.png?expires=1755792000&signature=c1f187ebe3aff34c998802ebdac82b3a550f8796270d0ee691e9ae599bb79508&req=dSAvHst9m4JXXPMW1HO4zRRqEKmVES8KHYmOikrJWZPFEbxMLNZ9BZHZnwKK%0AYlZ%2F%0A) 8. #### If we detect an existing DMARC record we will present the proposed changes. After reviewing them click on **Okay, Continue**. [![okay continue](https://downloads.intercomcdn.com/i/o/1088233799/8e882e651d09c0aea111d922/image+%2879%29.png?expires=1755792000&signature=a35eabd6f66bb3938aec7c70de6a8d0d5e8caae8808ca31bf7036510028ebf96&req=dSAvHst9noZWUPMW1HO4zaajOQ%2B7zYycJ%2BDGk7Y4dlkTR2Tx%2Flno%2B87XXP8c%0ABMEg%0A)](https://downloads.intercomcdn.com/i/o/1088233799/8e882e651d09c0aea111d922/image+%2879%29.png?expires=1755792000&signature=a35eabd6f66bb3938aec7c70de6a8d0d5e8caae8808ca31bf7036510028ebf96&req=dSAvHst9noZWUPMW1HO4zaajOQ%2B7zYycJ%2BDGk7Y4dlkTR2Tx%2Flno%2B87XXP8c%0ABMEg%0A) 9. #### Click **Done**. [![done](https://downloads.intercomcdn.com/i/o/1088239601/4ce9a56ac39d7c2d9be01462/image+%2880%29.png?expires=1755792000&signature=ead3002fd96db2e7db4865ad8c8d378b06da76b080daf9de219124c7803d880f&req=dSAvHst9lIdfWPMW1HO4zRFEHe0tbElesNpbYVGnG4z0ljslaVqPYdEZ5pU6%0Ad6Sg%0A)](https://downloads.intercomcdn.com/i/o/1088239601/4ce9a56ac39d7c2d9be01462/image+%2880%29.png?expires=1755792000&signature=ead3002fd96db2e7db4865ad8c8d378b06da76b080daf9de219124c7803d880f&req=dSAvHst9lIdfWPMW1HO4zRFEHe0tbElesNpbYVGnG4z0ljslaVqPYdEZ5pU6%0Ad6Sg%0A) ### **Frequently Asked Questions** #### Why am I not seeing the option to Connect Automatically? The option to automatically connect is not available if your domain is hosted by a DNS provider that doesn't support this feature. You can still manually publish the DMARC record in your external DNS by following the instructions [here](https://support.valimail.com/en/articles/9142783-getting-started-with-valimail-align) . #### I don't have access to the external DNS, can I forward these instructions to my admin? Yes, you can! In the instructions above at Step 7, you are given the option to forward the login to someone else. Share the link with your DNS admin, and he can continue the process with Steps 7-9. [![share login](https://downloads.intercomcdn.com/i/o/1088330853/7fb3102e7f5d4a510e4c9da9/image+%2881%29.png?expires=1755792000&signature=4a7746cccba6e8891e298de06ee63e6a9df53af1adacffbffcaa5d4dd5f32780&req=dSAvHsp9nYlaWvMW1HO4zdCQJ2Pl5M0MPsYBH%2F%2Fnrj1NXxhrQBTRZdyFMweI%0AUoE6%0A)](https://downloads.intercomcdn.com/i/o/1088330853/7fb3102e7f5d4a510e4c9da9/image+%2881%29.png?expires=1755792000&signature=4a7746cccba6e8891e298de06ee63e6a9df53af1adacffbffcaa5d4dd5f32780&req=dSAvHsp9nYlaWvMW1HO4zdCQJ2Pl5M0MPsYBH%2F%2Fnrj1NXxhrQBTRZdyFMweI%0AUoE6%0A) #### Should I connect using an NS record or a TXT record? In the instructions above, at Step 5 you have the option to choose between a TXT record or an NS record. We suggest utilizing the NS record which would enable you to manage the DMARC record through Valimail, eliminating the need to manually edit the record in your DNS whenever a change is needed. With the TXT record, you will be able to send DMARC aggregate reports to Valimail, but any changes required on the record itself need to be performed in your DNS and not in Valimail. [![TXT or NS](https://downloads.intercomcdn.com/i/o/1088338168/5e6fd5dc61b0dee7f30444af/image+%2882%29.png?expires=1755792000&signature=328289e58f3f0d8f47815f0cf9cae663dacd34d0d4e2a4494b8c08491aaba9ae&req=dSAvHsp9lYBZUfMW1HO4zVsKzjBpNY%2B%2FsbbyQKzSIYH1a38hcD%2Bj4g1j6lwo%0AjQpI%0A)](https://downloads.intercomcdn.com/i/o/1088338168/5e6fd5dc61b0dee7f30444af/image+%2882%29.png?expires=1755792000&signature=328289e58f3f0d8f47815f0cf9cae663dacd34d0d4e2a4494b8c08491aaba9ae&req=dSAvHsp9lYBZUfMW1HO4zVsKzjBpNY%2B%2FsbbyQKzSIYH1a38hcD%2Bj4g1j6lwo%0AjQpI%0A) #### After following these steps the domain configuration page still shows the DMARC Record as not being configured. Should I be concerned? This is expected when making changes in the external DNS. It may take anywhere from a few minutes to maybe an hour for the change to propagate. * * * Related Articles [How do I manage the DMARC record in Valimail?](https://support.valimail.com/en/articles/8466300-how-do-i-manage-the-dmarc-record-in-valimail) [Pointing a DMARC Record to Valimail](https://support.valimail.com/en/articles/8466367-pointing-a-dmarc-record-to-valimail) [DMARC FAQs](https://support.valimail.com/en/articles/8466457-dmarc-faqs) [Setup your DNS records to use Valimail](https://support.valimail.com/en/articles/9142775-setup-your-dns-records-to-use-valimail) [Connect your domain's DMARC record to Monitor](https://support.valimail.com/en/articles/9505004-connect-your-domain-s-dmarc-record-to-monitor) Did this answer your question? 😞😐😃 --- # Domains | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/7305817-domains#main-content) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [Enforce](https://support.valimail.com/en/collections/6449838-enforce) Domains Domains ======= 7 articles [DNS records on subdomains and when to use them](https://support.valimail.com/en/articles/8466372-dns-records-on-subdomains-and-when-to-use-them) [Adding an additional reporting address](https://support.valimail.com/en/articles/8466371-adding-an-additional-reporting-address) [Protection of non emailing domains](https://support.valimail.com/en/articles/8466374-protection-of-non-emailing-domains) [How to manage subdomains in Enforce](https://support.valimail.com/en/articles/8466376-how-to-manage-subdomains-in-enforce) [When to delegate subdomains to Enforce](https://support.valimail.com/en/articles/8466377-when-to-delegate-subdomains-to-enforce) [How to add a Subdomain to Enforce Account](https://support.valimail.com/en/articles/8466303-how-to-add-a-subdomain-to-enforce-account) [External Domain VerificationHow to add an External Reporting Domain in Valimail Enforce](https://support.valimail.com/en/articles/9142845-external-domain-verification) --- # Self-Onboarding Guide for Align | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9566916-self-onboarding-guide-for-align#main-content) Table of contents [](https://support.valimail.com/en/articles/9566916-self-onboarding-guide-for-align#h_88dd23b05a) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [Align](https://support.valimail.com/en/collections/9031139-align) Self-Onboarding Guide for Align Self-Onboarding Guide for Align =============================== A step-by-step guide for onboarding your domains in Align Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/9566916-self-onboarding-guide-for-align#h_88dd23b05a) Welcome to Align! This guide will provide step-by-step instructions for setting up the DMARC reporting, preconfiguring senders in Align, and pointing the SPF and DKIM records to Valimail. After following these instructions, you can take advantage of the email authentication infrastructure and reporting capabilities that Align comes with. We strongly recommend following the steps in the order shown below, to ensure that DMARC reporting is properly set up, and to avoid any issues with email authentication. **Onboarding Steps** -------------------- ### **1\. Point the DMARC record to Valimail** By pointing your DMARC record to Valimail, you will gain visibility into who is sending emails on behalf of your domain. To point DMARC to us, follow one of these two guides: * [Manually point the DMARC record to Valimail](https://support.valimail.com/en/articles/9142783-getting-started-with-valimail-align) * [Automate your DNS connection](https://support.valimail.com/en/articles/9493697-connect-your-domain-s-dmarc-record-to-valimail-align) (certain DNS Hosts might not support this method) ### **2\. Preconfigure the SPF and DKIM records for your sending services** This step is important for ensuring email authentication when you point the SPF and DKIM records to Valimail. Follow the video guide [here](https://support.valimail.com/en/articles/9266381-video-guide-pre-configure-spf-and-dkim-records-in-valimail-align) to preconfigure the SPF and DKIM records for your sending services. ### **3\. Point the SPF and DKIM records to Valimail** Pointing the SPF and DKIM records to Valimail will allow you to use our email authentication infrastructure, and gain access to features like the instant SPF technology and a platform to easily manage all of your DKIM records in one place. Point the records to Valimail by following the instructions from one of these two guides: * [Manually point the SPF and DKIM records to Valimail](https://support.valimail.com/en/articles/9336435-video-guide-how-to-point-the-dmarc-spf-and-dkim-records-to-valimail) * [Automate your DNS connection](https://support.valimail.com/en/articles/9504819-connect-your-domain-s-spf-and-dkim-records-to-valimail-align) (certain DNS Hosts might not support this method) ### **4\. Use the Authentication Report to monitor the traffic on your domain** Monitor the DMARC, SPF, and DKIM pass rates for individual sending services, to identify possible issues with email authentication. Use the guide [here](https://support.valimail.com/en/articles/9318651-how-to-use-the-valimail-align-authentication-report) to learn how to use the Authentication Report. If you have any questions about Align or need help with the steps above, please don't hesitate to reach out to Valimail Product Support at [\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#186b6d6868776a6c586e79747175797174367b7775) . We are always happy to assist you in any way we can. * * * Related Articles [Enforce Self-Onboarding Guide](https://support.valimail.com/en/articles/8466339-enforce-self-onboarding-guide) [Getting Started with Valimail Align](https://support.valimail.com/en/articles/9142783-getting-started-with-valimail-align) [How to use the Valimail Align Authentication Report](https://support.valimail.com/en/articles/9318651-how-to-use-the-valimail-align-authentication-report) [Video Guide: How to Point the DMARC, SPF, and DKIM Records to Valimail](https://support.valimail.com/en/articles/9336435-video-guide-how-to-point-the-dmarc-spf-and-dkim-records-to-valimail) [Connect your domain's SPF and DKIM records to Valimail Align](https://support.valimail.com/en/articles/9504819-connect-your-domain-s-spf-and-dkim-records-to-valimail-align) Did this answer your question? 😞😐😃 --- # Customers | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/12071818-customers#main-content) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [Learn more about our APIs](https://support.valimail.com/en/collections/6449843-learn-more-about-our-apis) Customers Customers ========= 2 articles [Configuring DMARC Policy via APIThe DMARC Configuration API helps businesses manage domains, DMARC policies, and email authentication records (SPF, DKIM) at scale, improving email security, streamlining domain management, and ensuring compliance with authentication standards.](https://support.valimail.com/en/articles/10612039-configuring-dmarc-policy-via-api) [Generating Reports or Dashboards via APIThe Reporting Data API retrieves insights into email authentication metrics, sender behaviors, and compliance statuses.](https://support.valimail.com/en/articles/10612049-generating-reports-or-dashboards-via-api) --- # Valimail Align: How to update your payment information | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9274978-valimail-align-how-to-update-your-payment-information#main-content) Table of contents [](https://support.valimail.com/en/articles/9274978-valimail-align-how-to-update-your-payment-information#h_352db845a2) [](https://support.valimail.com/en/articles/9274978-valimail-align-how-to-update-your-payment-information#h_352db845a2) [](https://support.valimail.com/en/articles/9274978-valimail-align-how-to-update-your-payment-information#h_aba310e56a) [](https://support.valimail.com/en/articles/9274978-valimail-align-how-to-update-your-payment-information#h_2d0d6c308b) [](https://support.valimail.com/en/articles/9274978-valimail-align-how-to-update-your-payment-information#h_89a68676d4) [](https://support.valimail.com/en/articles/9274978-valimail-align-how-to-update-your-payment-information#h_8845098c81) [](https://support.valimail.com/en/articles/9274978-valimail-align-how-to-update-your-payment-information#h_cc51cbe89d) [](https://support.valimail.com/en/articles/9274978-valimail-align-how-to-update-your-payment-information#h_83f55c217d) [](https://support.valimail.com/en/articles/9274978-valimail-align-how-to-update-your-payment-information#h_252f275a8e) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [Align](https://support.valimail.com/en/collections/9031139-align) Valimail Align: How to update your payment information Valimail Align: How to update your payment information ====================================================== Updated over 11 months ago Table of contents [](https://support.valimail.com/en/articles/9274978-valimail-align-how-to-update-your-payment-information#h_352db845a2) [](https://support.valimail.com/en/articles/9274978-valimail-align-how-to-update-your-payment-information#h_352db845a2) [](https://support.valimail.com/en/articles/9274978-valimail-align-how-to-update-your-payment-information#h_aba310e56a) [](https://support.valimail.com/en/articles/9274978-valimail-align-how-to-update-your-payment-information#h_2d0d6c308b) [](https://support.valimail.com/en/articles/9274978-valimail-align-how-to-update-your-payment-information#h_89a68676d4) [](https://support.valimail.com/en/articles/9274978-valimail-align-how-to-update-your-payment-information#h_8845098c81) [](https://support.valimail.com/en/articles/9274978-valimail-align-how-to-update-your-payment-information#h_cc51cbe89d) [](https://support.valimail.com/en/articles/9274978-valimail-align-how-to-update-your-payment-information#h_83f55c217d) [](https://support.valimail.com/en/articles/9274978-valimail-align-how-to-update-your-payment-information#h_252f275a8e) We're excited to introduce new features to help you take control of your Align subscription! You can now easily manage your payment method, update your billing address, and even cancel your subscription directly through your account. In this article, we'll guide you through each of these processes, ensuring you have all the information you need to manage your subscription effortlessly. **TABLE OF CONTENTS** **[Access the Manage Subscription Page](https://support.valimail.com/en/articles/9274978-valimail-align-how-to-update-your-payment-information#h_352db845a2) ** **[Edit an existing payment method](https://support.valimail.com/en/articles/9274978-valimail-align-how-to-update-your-payment-information#h_aba310e56a) ** **[Add another payment method](https://support.valimail.com/en/articles/9274978-valimail-align-how-to-update-your-payment-information#h_2d0d6c308b) ** **[Delete a payment method or make another one default](https://support.valimail.com/en/articles/9274978-valimail-align-how-to-update-your-payment-information#h_89a68676d4) ** **[Update billing address](https://support.valimail.com/en/articles/9274978-valimail-align-how-to-update-your-payment-information#h_8845098c81) ** **[Download an invoice](https://support.valimail.com/en/articles/9274978-valimail-align-how-to-update-your-payment-information#h_cc51cbe89d) ** **[Cancel your Align subscription](https://support.valimail.com/en/articles/9274978-valimail-align-how-to-update-your-payment-information#h_83f55c217d) ** **[Renew a canceled subscription](https://support.valimail.com/en/articles/9274978-valimail-align-how-to-update-your-payment-information#h_252f275a8e) ** **Access the Manage Subscription Page** --------------------------------------- To open the manage subscription page, follow these steps: 1. Go to app.valimail.com and log into your Valimail Align account. 2. Click on the **Account Settings** icon on the top right corner of the page. [![account settings](https://downloads.intercomcdn.com/i/o/1166531721/beafaf0565f3fe3a014710b4/image.png?expires=1755792000&signature=8ea42f8537d7b67837b0d375f1e3470b03f6136111fa64641c407cd8714da6df&req=dSEhEMx9nIZdWPMW1HO4zcG7yIZXZOWJjDYcBEOoCT%2FhsT2V5Ahse6QWDydC%0AD2Jf%0A)](https://downloads.intercomcdn.com/i/o/1166531721/beafaf0565f3fe3a014710b4/image.png?expires=1755792000&signature=8ea42f8537d7b67837b0d375f1e3470b03f6136111fa64641c407cd8714da6df&req=dSEhEMx9nIZdWPMW1HO4zcG7yIZXZOWJjDYcBEOoCT%2FhsT2V5Ahse6QWDydC%0AD2Jf%0A) 3. Click on the **Manage Subscription** link. [![manage subscription](https://downloads.intercomcdn.com/i/o/1166540160/44cd3a3a11d41feb0f40d019/image.png?expires=1755792000&signature=06d45d7ee042873d96ce578922bb1079af01f0f874335605b3912d0e4c6eaf82&req=dSEhEMx6nYBZWfMW1HO4zaOjTHXqC0rBXIVyADs9cpYRkfejISOixrRUhHY7%0AGZQs%0A)](https://downloads.intercomcdn.com/i/o/1166540160/44cd3a3a11d41feb0f40d019/image.png?expires=1755792000&signature=06d45d7ee042873d96ce578922bb1079af01f0f874335605b3912d0e4c6eaf82&req=dSEhEMx6nYBZWfMW1HO4zaOjTHXqC0rBXIVyADs9cpYRkfejISOixrRUhHY7%0AGZQs%0A) 4. To request a secure login from Stripe, type the Account Owner's email address and click **Send**. [![type the email address](https://downloads.intercomcdn.com/i/o/1166541691/7aaecc1c62d0cb88e539181d/image.png?expires=1755792000&signature=199a008614b3c33d057a4a5bb164ef9e3d68b0a7291010739a7219b88c1ccf74&req=dSEhEMx6nIdWWPMW1HO4ze4TDUBPEiJ4RIbmI6I4ZiSg9Agfr1CZ%2FWVtfAJy%0AjGq9%0A)](https://downloads.intercomcdn.com/i/o/1166541691/7aaecc1c62d0cb88e539181d/image.png?expires=1755792000&signature=199a008614b3c33d057a4a5bb164ef9e3d68b0a7291010739a7219b88c1ccf74&req=dSEhEMx6nIdWWPMW1HO4ze4TDUBPEiJ4RIbmI6I4ZiSg9Agfr1CZ%2FWVtfAJy%0AjGq9%0A) 5. Go to your Inbox, open the email you received from Valimail, and click on the link to log in to your customer portal. [![log in to your customer portal](https://downloads.intercomcdn.com/i/o/1169051543/f9ca675174c7647a9c5713c2/image.png?expires=1755792000&signature=9668fd3ecb66038b3010287a5ed17fbcbf523994264eec582475f7a3f674263b&req=dSEhH8l7nIRbWvMW1HO4zVe8CRXKMKtZpGyh3Xg35LeJ0iVweynzBp1yp1My%0ACHIJ%0A)](https://downloads.intercomcdn.com/i/o/1169051543/f9ca675174c7647a9c5713c2/image.png?expires=1755792000&signature=9668fd3ecb66038b3010287a5ed17fbcbf523994264eec582475f7a3f674263b&req=dSEhH8l7nIRbWvMW1HO4zVe8CRXKMKtZpGyh3Xg35LeJ0iVweynzBp1yp1My%0ACHIJ%0A) **Edit an existing payment method** ----------------------------------- 1. Under the **Current Plan** section, click on the pencil button next to the default payment method. [![current plan](https://downloads.intercomcdn.com/i/o/1169082693/8c32ed0bbe617d3f30ed7b16/image.png?expires=1755792000&signature=3b2a9d5a533f7d67cc3c02d1093787377f3eeaeb1ff092c1c6e56d83661493ab&req=dSEhH8l2n4dWWvMW1HO4zYzeT2fSXpWkOGEpAkva3gDTdhIhYSlqifE1QySd%0A9rx9%0A)](https://downloads.intercomcdn.com/i/o/1169082693/8c32ed0bbe617d3f30ed7b16/image.png?expires=1755792000&signature=3b2a9d5a533f7d67cc3c02d1093787377f3eeaeb1ff092c1c6e56d83661493ab&req=dSEhH8l2n4dWWvMW1HO4zYzeT2fSXpWkOGEpAkva3gDTdhIhYSlqifE1QySd%0A9rx9%0A) 2. Complete the form with the updated payment method, then click **Update** at the bottom of the page. **Add another payment method** ------------------------------ 1. Under the **Payment Methods** section, click on **Add payment method**. [![add payment method](https://downloads.intercomcdn.com/i/o/1169060796/693595c45d0ef8edf52db3a0/image.png?expires=1755792000&signature=38b47961ae4eef9f537fc7fe19f0894f0a878933a6bc034d28bd365b1d7470fa&req=dSEhH8l4nYZWX%2FMW1HO4zeXAegmfMxnnZBoQZ0gX9CGTEnqZF121qFkypkha%0AthaC%0A)](https://downloads.intercomcdn.com/i/o/1169060796/693595c45d0ef8edf52db3a0/image.png?expires=1755792000&signature=38b47961ae4eef9f537fc7fe19f0894f0a878933a6bc034d28bd365b1d7470fa&req=dSEhH8l4nYZWX%2FMW1HO4zeXAegmfMxnnZBoQZ0gX9CGTEnqZF121qFkypkha%0AthaC%0A) 2. Complete the form with the **Card number**, **Expiration date**, **Security code**, **Country** and the **Zip code**. [![payment information](https://downloads.intercomcdn.com/i/o/1169063404/e9cc5ad28e93e167f1fa1c28/image.png?expires=1755792000&signature=abc56966a4a27d2e52097ad51f08c6fad03cd2160375e8cbe347be3cccfb648c&req=dSEhH8l4noVfXfMW1HO4zXAhHZxXGHnFl2lAIzzafNdyLgGwnJtLiDVrWET%2B%0A2BCU%0A)](https://downloads.intercomcdn.com/i/o/1169063404/e9cc5ad28e93e167f1fa1c28/image.png?expires=1755792000&signature=abc56966a4a27d2e52097ad51f08c6fad03cd2160375e8cbe347be3cccfb648c&req=dSEhH8l4noVfXfMW1HO4zXAhHZxXGHnFl2lAIzzafNdyLgGwnJtLiDVrWET%2B%0A2BCU%0A) 3. Click **Update** on the bottom of the page. [![update button](https://downloads.intercomcdn.com/i/o/1169065132/2226445d4f893990e64cf6b8/image.png?expires=1755792000&signature=5034852209edc757bdbc137aad9d3c7fc4d62c2601b35cc261227c4fc2d8c54e&req=dSEhH8l4mIBcW%2FMW1HO4zVtjyXA5aXMOufRtgp3%2BJ52Wvrn4voXKA8KMBdGa%0AEfzl%0A)](https://downloads.intercomcdn.com/i/o/1169065132/2226445d4f893990e64cf6b8/image.png?expires=1755792000&signature=5034852209edc757bdbc137aad9d3c7fc4d62c2601b35cc261227c4fc2d8c54e&req=dSEhH8l4mIBcW%2FMW1HO4zVtjyXA5aXMOufRtgp3%2BJ52Wvrn4voXKA8KMBdGa%0AEfzl%0A) **Delete a payment method or make another one default** ------------------------------------------------------- 1. Go to the **Payment Methods** section. 2. Click on the button with the 3 dots next to the payment method that you want to delete or make default. 3. Select **Make Default** or **Delete** depending on which action you want to complete. [![make default or delete](https://downloads.intercomcdn.com/i/o/1169071122/2f75ea32ecf7dcd87b2ae4c5/image.png?expires=1755792000&signature=14ff0e79c1616487fc27150f8565d30fa1ac3a50364664ec5125fd958afd1301&req=dSEhH8l5nIBdW%2FMW1HO4zTRKp7hL0BlgZGIE5mF0tVsxn1zebA3x8NPwqT0i%0AGCC4%0A)](https://downloads.intercomcdn.com/i/o/1169071122/2f75ea32ecf7dcd87b2ae4c5/image.png?expires=1755792000&signature=14ff0e79c1616487fc27150f8565d30fa1ac3a50364664ec5125fd958afd1301&req=dSEhH8l5nIBdW%2FMW1HO4zTRKp7hL0BlgZGIE5mF0tVsxn1zebA3x8NPwqT0i%0AGCC4%0A) **Update billing address** -------------------------- 1. Scroll down to the **Billing and Shipping Information** section. 2. Click on **Update** information. [![update information](https://downloads.intercomcdn.com/i/o/1169091252/5fb9bdc696f7e4c0b4944553/image.png?expires=1755792000&signature=784531389117d091cf7924fb3dddbb99a1235f0f7e4d6afaca1975bb72810a8a&req=dSEhH8l3nINaW%2FMW1HO4zSCjm1PzDVAWntZz6u9b3NWF08FZO4rVZLDfRmVJ%0AxMzB%0A)](https://downloads.intercomcdn.com/i/o/1169091252/5fb9bdc696f7e4c0b4944553/image.png?expires=1755792000&signature=784531389117d091cf7924fb3dddbb99a1235f0f7e4d6afaca1975bb72810a8a&req=dSEhH8l3nINaW%2FMW1HO4zSCjm1PzDVAWntZz6u9b3NWF08FZO4rVZLDfRmVJ%0AxMzB%0A) 3. Complete the form with the Billing information. [![billing information](https://downloads.intercomcdn.com/i/o/1169092260/3acbdabbf22a7a7e9880f268/image.png?expires=1755792000&signature=d462abd942ca5b7ca124eca84f8766d1a2e1dd4b032bc4180d929fbf9c025097&req=dSEhH8l3n4NZWfMW1HO4zduWHiLNYgv8r30uK9DthMz53vJQbdtfDvn8JADT%0Aq3G%2F%0A)](https://downloads.intercomcdn.com/i/o/1169092260/3acbdabbf22a7a7e9880f268/image.png?expires=1755792000&signature=d462abd942ca5b7ca124eca84f8766d1a2e1dd4b032bc4180d929fbf9c025097&req=dSEhH8l3n4NZWfMW1HO4zduWHiLNYgv8r30uK9DthMz53vJQbdtfDvn8JADT%0Aq3G%2F%0A) 4. Click **Save** at the bottom of the page. **Download an invoice** ----------------------- 1. Go to the **Invoice History** section. 2. Click on the invoice that you want to download. [![invoice history](https://downloads.intercomcdn.com/i/o/1169103651/654ce17d2d59f56d69a7887a/image.png?expires=1755792000&signature=5660519afe50f758ebb294ee405c2c43e1923db528f1b3205837bfcbd4533222&req=dSEhH8h%2BnodaWPMW1HO4zctsZIM9zTxp1Eos2VE8cD1PXNeqB60xpkuWhl72%0ABh%2Fz%0A)](https://downloads.intercomcdn.com/i/o/1169103651/654ce17d2d59f56d69a7887a/image.png?expires=1755792000&signature=5660519afe50f758ebb294ee405c2c43e1923db528f1b3205837bfcbd4533222&req=dSEhH8h%2BnodaWPMW1HO4zctsZIM9zTxp1Eos2VE8cD1PXNeqB60xpkuWhl72%0ABh%2Fz%0A) 3. Click **Download invoice** or **Download receipt**. [![download invoice](https://downloads.intercomcdn.com/i/o/1169105622/4295d3134ea31341f7979f4f/image.png?expires=1755792000&signature=ff87449022ea13b92c85fd53fad8ad5b811396182fd42bf1987dfcb95fdb981d&req=dSEhH8h%2BmIddW%2FMW1HO4zbAguHqv7qAq%2FDtFE7avmoADGzqs2xFHR%2BmgyCi4%0AaZNZ%0A)](https://downloads.intercomcdn.com/i/o/1169105622/4295d3134ea31341f7979f4f/image.png?expires=1755792000&signature=ff87449022ea13b92c85fd53fad8ad5b811396182fd42bf1987dfcb95fdb981d&req=dSEhH8h%2BmIddW%2FMW1HO4zbAguHqv7qAq%2FDtFE7avmoADGzqs2xFHR%2BmgyCi4%0AaZNZ%0A) **Cancel your Align subscription** ---------------------------------- 1. Under the Current Plan section, click on **Cancel plan**. [![cancel plan](https://downloads.intercomcdn.com/i/o/1169112582/74429dc4785b415e876456a6/image.png?expires=1755792000&signature=eafe19c482370ae2ee223de7f952b1d7148b9bd914dc02e8422bba94363f285b&req=dSEhH8h%2Fn4RXW%2FMW1HO4zSWTaZXiuIsxE7uysUThgWe1wRzc%2F4M0pcqPzjKr%0ALG7H%0A)](https://downloads.intercomcdn.com/i/o/1169112582/74429dc4785b415e876456a6/image.png?expires=1755792000&signature=eafe19c482370ae2ee223de7f952b1d7148b9bd914dc02e8422bba94363f285b&req=dSEhH8h%2Fn4RXW%2FMW1HO4zSWTaZXiuIsxE7uysUThgWe1wRzc%2F4M0pcqPzjKr%0ALG7H%0A) 2. Click **Cancel plan** at the bottom of the page. [![cancel plan](https://downloads.intercomcdn.com/i/o/1169111433/ff06b808a8ed9faf4e118e49/image.png?expires=1755792000&signature=cec683f45b2c0663856fe30fc01b7bb8120ee897ce2dc59c0144e9119393ad4d&req=dSEhH8h%2FnIVcWvMW1HO4zfjTA1F%2FNhmU6rzMSIesaig%2FMXWicY15CjX8TJ6b%0AZlWm%0A)](https://downloads.intercomcdn.com/i/o/1169111433/ff06b808a8ed9faf4e118e49/image.png?expires=1755792000&signature=cec683f45b2c0663856fe30fc01b7bb8120ee897ce2dc59c0144e9119393ad4d&req=dSEhH8h%2FnIVcWvMW1HO4zfjTA1F%2FNhmU6rzMSIesaig%2FMXWicY15CjX8TJ6b%0AZlWm%0A) 3. **OPTIONAL** - Tell us why you want to cancel. [![](https://downloads.intercomcdn.com/i/o/1169117620/fe8cf5aa420dd88998e9e286/image.png?expires=1755792000&signature=f99becdc1b0692faab12087c2739d4f56c8ac10245400ee306034ea6c3bfff86&req=dSEhH8h%2FmoddWfMW1HO4zcEYtjlucMt510yrcSgxSReR7%2B4HtSiEVJeDjLlq%0AugGV%0A)](https://downloads.intercomcdn.com/i/o/1169117620/fe8cf5aa420dd88998e9e286/image.png?expires=1755792000&signature=f99becdc1b0692faab12087c2739d4f56c8ac10245400ee306034ea6c3bfff86&req=dSEhH8h%2FmoddWfMW1HO4zcEYtjlucMt510yrcSgxSReR7%2B4HtSiEVJeDjLlq%0AugGV%0A) **Renew a canceled subscription** --------------------------------- If you have a canceled subscription, you can renew it by following these steps: 1. Under the current plan section, click on Renew plan. [![](https://downloads.intercomcdn.com/i/o/1169122535/5a771bdc4140b5141207b98f/image.png?expires=1755792000&signature=f4d9f2159fa63c13d5cb24166e53397cf6f742c9ad50c5cf81ed0b8b9125d123&req=dSEhH8h8n4RcXPMW1HO4zdxUUaFb3cqriXb%2BI22KMJ72LRDrlTxy%2BxVvGuOt%0A4TL7%0A)](https://downloads.intercomcdn.com/i/o/1169122535/5a771bdc4140b5141207b98f/image.png?expires=1755792000&signature=f4d9f2159fa63c13d5cb24166e53397cf6f742c9ad50c5cf81ed0b8b9125d123&req=dSEhH8h8n4RcXPMW1HO4zdxUUaFb3cqriXb%2BI22KMJ72LRDrlTxy%2BxVvGuOt%0A4TL7%0A) 2. On the next page, click on Renew plan. [![](https://downloads.intercomcdn.com/i/o/1169124328/30fcf2cc1a16e41144846b83/image.png?expires=1755792000&signature=d591ed6cc9b3ee5df1b39878b35fea3449fdda938161e7e99306dd76af3bede6&req=dSEhH8h8mYJdUfMW1HO4zUiIx7r27Sd856uw%2FJE9CWKnd5w%2B3MfDyvreIMi1%0Af1MN%0A)](https://downloads.intercomcdn.com/i/o/1169124328/30fcf2cc1a16e41144846b83/image.png?expires=1755792000&signature=d591ed6cc9b3ee5df1b39878b35fea3449fdda938161e7e99306dd76af3bede6&req=dSEhH8h8mYJdUfMW1HO4zUiIx7r27Sd856uw%2FJE9CWKnd5w%2B3MfDyvreIMi1%0Af1MN%0A) As always, if you have any questions, please don't hesitate to **[submit a ticket](https://support.valimail.com/support/tickets/new) **. * * * Related Articles [How do I manage the DMARC record in Valimail?](https://support.valimail.com/en/articles/8466300-how-do-i-manage-the-dmarc-record-in-valimail) [Integrating Valimail with Okta](https://support.valimail.com/en/articles/8466405-integrating-valimail-with-okta) [Tutorial: How to Integrate IBM Cloud Identity with Valimail Enforce](https://support.valimail.com/en/articles/8466407-tutorial-how-to-integrate-ibm-cloud-identity-with-valimail-enforce) [How to Upgrade to Align](https://support.valimail.com/en/articles/9142784-how-to-upgrade-to-align) [Connect your domain's DMARC record to Valimail Align](https://support.valimail.com/en/articles/9493697-connect-your-domain-s-dmarc-record-to-valimail-align) Did this answer your question? 😞😐😃 --- # Introduction to the Valimail APIs | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/12071845-introduction-to-the-valimail-apis#main-content) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [Learn more about our APIs](https://support.valimail.com/en/collections/6449843-learn-more-about-our-apis) Introduction to the Valimail APIs Introduction to the Valimail APIs ================================= 4 articles [Requesting API AccessHow to request and obtain API credentials for Valimail’s Configuration, Reporting, and Account Management APIs.](https://support.valimail.com/en/articles/10580387-requesting-api-access) [API Authentication and AuthorizationLearn how to authenticate Valimail API credentials, validate service availability, and set up a sandbox environment for testing.](https://support.valimail.com/en/articles/10911168-api-authentication-and-authorization) [API OverviewExplore Valimail’s API capabilities for DMARC policy management, enforcement monitoring, and security strategy development.](https://support.valimail.com/en/articles/10911206-api-overview) [API Key Self-ServiceThis article explains how to use the API Key Self-Service feature to create and manage API Keys.](https://support.valimail.com/en/articles/11322142-api-key-self-service) --- # Partners | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/12071875-partners#main-content) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [Learn more about our APIs](https://support.valimail.com/en/collections/6449843-learn-more-about-our-apis) Partners Partners ======== 3 articles [Create and Manage Customer Configuration via the Account Management APIThe Account Management API enables partners to create, retrieve, update, and manage customer accounts and user domains.](https://support.valimail.com/en/articles/10582162-create-and-manage-customer-configuration-via-the-account-management-api) [Configuring DMARC Policy via APIThe DMARC Configuration API offers an effective method for managing your domains, DMARC policies, and email authentication records (SPF, DKIM) to enhance email security.](https://support.valimail.com/en/articles/10580859-configuring-dmarc-policy-via-api) [Generating Reports or Dashboards via APIThe Reporting Data API offers insight into email authentication metrics, sender behaviors, and compliance statuses.](https://support.valimail.com/en/articles/10582146-generating-reports-or-dashboards-via-api) --- # Connect your domain's SPF and DKIM records to Valimail Align | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9504819-connect-your-domain-s-spf-and-dkim-records-to-valimail-align#main-content) Table of contents [](https://support.valimail.com/en/articles/9504819-connect-your-domain-s-spf-and-dkim-records-to-valimail-align#h_9724f8c632) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [Align](https://support.valimail.com/en/collections/9031139-align) Connect your domain's SPF and DKIM records to Valimail Align Connect your domain's SPF and DKIM records to Valimail Align ============================================================ Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/9504819-connect-your-domain-s-spf-and-dkim-records-to-valimail-align#h_9724f8c632) This article outlines the necessary steps for connecting your domain's SPF and DKIM records to Valimail Align. This approach streamlines the process of connecting Align with your DNS host, eliminating the need for manually publishing records in your external DNS zone. To ensure your emails are properly authenticated and to avoid any potential deliverability issues, follow [this](https://support.valimail.com/en/articles/9266381-pre-configure-spf-and-dkim-records-in-valimail-align) guide to preconfigure your sending services in Valimail Align before pointing the SPF and DKIM records to Valimail. Point the SPF record to Valimail Align -------------------------------------- 1. Go to app.valimail.com and log into your Align account. 2. Click on **DOMAINS**. [![](https://downloads.intercomcdn.com/i/o/1088217686/f06c217dd9abea4c04508c97/image+%2874%29.png?expires=1755792000&signature=ca8497f2192cd9c79c65d87b81d844aff55930f171f6ccb5a39494a3c47ed108&req=dSAvHst%2FmodXX%2FMW1HO4zbfvt%2Bolz4zYHApMfS129JuajfWRozH63xttvWZj%0AMbKU%0A)](https://downloads.intercomcdn.com/i/o/1088217686/f06c217dd9abea4c04508c97/image+%2874%29.png?expires=1755792000&signature=ca8497f2192cd9c79c65d87b81d844aff55930f171f6ccb5a39494a3c47ed108&req=dSAvHst%2FmodXX%2FMW1HO4zbfvt%2Bolz4zYHApMfS129JuajfWRozH63xttvWZj%0AMbKU%0A) 3. Click on the **Domain Name** that you want to connect. [![](https://downloads.intercomcdn.com/i/o/1088221228/29f2df0bf278b591df3fc1aa/image+%2875%29.png?expires=1755792000&signature=5f73b0d7902bd1b2d0dd0f38a2b8c438a399c87f259e801be6593c44ec3a91e3&req=dSAvHst8nINdUfMW1HO4zVq3cqKdpIpqKd86g9mx8tMtZK%2FFnodNi%2FWQG8CK%0A39sE%0A)](https://downloads.intercomcdn.com/i/o/1088221228/29f2df0bf278b591df3fc1aa/image+%2875%29.png?expires=1755792000&signature=5f73b0d7902bd1b2d0dd0f38a2b8c438a399c87f259e801be6593c44ec3a91e3&req=dSAvHst8nINdUfMW1HO4zVq3cqKdpIpqKd86g9mx8tMtZK%2FFnodNi%2FWQG8CK%0A39sE%0A) 4. Click on the **SPF Record** button. [![](https://downloads.intercomcdn.com/i/o/1088405496/ddfd848194462005928bd5dc/image+%2883%29.png?expires=1755792000&signature=1fb5a7fe26729713760405a87d460b286513018a1b29b2b6c7d132d990e69809&req=dSAvHs1%2BmIVWX%2FMW1HO4zYz7gRJcFXdy2CP0BGI422x3JtN0kYU7mxfHoQXh%0AtNWQ%0A)](https://downloads.intercomcdn.com/i/o/1088405496/ddfd848194462005928bd5dc/image+%2883%29.png?expires=1755792000&signature=1fb5a7fe26729713760405a87d460b286513018a1b29b2b6c7d132d990e69809&req=dSAvHs1%2BmIVWX%2FMW1HO4zYz7gRJcFXdy2CP0BGI422x3JtN0kYU7mxfHoQXh%0AtNWQ%0A) 5. Click on the link under **Recommended: Connect Automatically**. [![](https://downloads.intercomcdn.com/i/o/1088405936/dd681f07518d0534de5768c7/image+%2885%29.png?expires=1755792000&signature=b76e8ec0e38e09bc7363950f2922b9126e26a7c3ce40562ac34563bf12e37812&req=dSAvHs1%2BmIhcX%2FMW1HO4zU8xHHuA8aIQcYV7x2Ezyhp%2BtrAxLZuF12ZkXVyY%0A2wdn%0A)](https://downloads.intercomcdn.com/i/o/1088405936/dd681f07518d0534de5768c7/image+%2885%29.png?expires=1755792000&signature=b76e8ec0e38e09bc7363950f2922b9126e26a7c3ce40562ac34563bf12e37812&req=dSAvHs1%2BmIhcX%2FMW1HO4zU8xHHuA8aIQcYV7x2Ezyhp%2BtrAxLZuF12ZkXVyY%0A2wdn%0A) 6. Click **Continue**. [![](https://downloads.intercomcdn.com/i/o/1088228477/1ec6784b807447401f886298/image+%2878%29.png?expires=1755792000&signature=f34487368be1c52de7781518f51d1638eade883c9b6d353a184fa451ec45d12a&req=dSAvHst8lYVYXvMW1HO4ze7Dpp4Rx280p872T1nZGpBsMomBPzA4sBhCRtYU%0AZx8p%0A)](https://downloads.intercomcdn.com/i/o/1088228477/1ec6784b807447401f886298/image+%2878%29.png?expires=1755792000&signature=f34487368be1c52de7781518f51d1638eade883c9b6d353a184fa451ec45d12a&req=dSAvHst8lYVYXvMW1HO4ze7Dpp4Rx280p872T1nZGpBsMomBPzA4sBhCRtYU%0AZx8p%0A) 7. Log into your DNS Host account. [![](https://downloads.intercomcdn.com/i/o/1088236385/21d811012b7af876fa02f3ce/image.png?expires=1755792000&signature=c1f187ebe3aff34c998802ebdac82b3a550f8796270d0ee691e9ae599bb79508&req=dSAvHst9m4JXXPMW1HO4zRRqEKmVES8KHYmOikrJWZPFEbxMLNZ9BZHZnwKK%0AYlZ%2F%0A)](https://downloads.intercomcdn.com/i/o/1088236385/21d811012b7af876fa02f3ce/image.png?expires=1755792000&signature=c1f187ebe3aff34c998802ebdac82b3a550f8796270d0ee691e9ae599bb79508&req=dSAvHst9m4JXXPMW1HO4zRRqEKmVES8KHYmOikrJWZPFEbxMLNZ9BZHZnwKK%0AYlZ%2F%0A) 8. If we detect an existing SPF record we will present the proposed changes. After reviewing them click on **Okay, Continue**. 9. Click **Done**. Point the DKIM record to Valimail Align --------------------------------------- 1. Go to app.valimail.com and log into your Align account. 2. Click on **DOMAINS**. [![](https://downloads.intercomcdn.com/i/o/1088217686/f06c217dd9abea4c04508c97/image+%2874%29.png?expires=1755792000&signature=ca8497f2192cd9c79c65d87b81d844aff55930f171f6ccb5a39494a3c47ed108&req=dSAvHst%2FmodXX%2FMW1HO4zbfvt%2Bolz4zYHApMfS129JuajfWRozH63xttvWZj%0AMbKU%0A)](https://downloads.intercomcdn.com/i/o/1088217686/f06c217dd9abea4c04508c97/image+%2874%29.png?expires=1755792000&signature=ca8497f2192cd9c79c65d87b81d844aff55930f171f6ccb5a39494a3c47ed108&req=dSAvHst%2FmodXX%2FMW1HO4zbfvt%2Bolz4zYHApMfS129JuajfWRozH63xttvWZj%0AMbKU%0A) 3. Click on the **Domain Name** that you want to connect. [![](https://downloads.intercomcdn.com/i/o/1088221228/29f2df0bf278b591df3fc1aa/image+%2875%29.png?expires=1755792000&signature=5f73b0d7902bd1b2d0dd0f38a2b8c438a399c87f259e801be6593c44ec3a91e3&req=dSAvHst8nINdUfMW1HO4zVq3cqKdpIpqKd86g9mx8tMtZK%2FFnodNi%2FWQG8CK%0A39sE%0A)](https://downloads.intercomcdn.com/i/o/1088221228/29f2df0bf278b591df3fc1aa/image+%2875%29.png?expires=1755792000&signature=5f73b0d7902bd1b2d0dd0f38a2b8c438a399c87f259e801be6593c44ec3a91e3&req=dSAvHst8nINdUfMW1HO4zVq3cqKdpIpqKd86g9mx8tMtZK%2FFnodNi%2FWQG8CK%0A39sE%0A) 4. Click on the **DKIM Record** button. [![](https://downloads.intercomcdn.com/i/o/1088406907/ba6d9cd633452e7d4dc9a835/image+%2886%29.png?expires=1755792000&signature=c590d29366cb9d85a811b0a1df1a12815e5638aeaa43d3a2d25034ef39019bb9&req=dSAvHs1%2Bm4hfXvMW1HO4za%2B7cN2JwnWAPg0AY7DJstSU%2BdpJ4xiN7tfG9puw%0AQrMW%0A)](https://downloads.intercomcdn.com/i/o/1088406907/ba6d9cd633452e7d4dc9a835/image+%2886%29.png?expires=1755792000&signature=c590d29366cb9d85a811b0a1df1a12815e5638aeaa43d3a2d25034ef39019bb9&req=dSAvHs1%2Bm4hfXvMW1HO4za%2B7cN2JwnWAPg0AY7DJstSU%2BdpJ4xiN7tfG9puw%0AQrMW%0A) 5. Click on the link under **Recommended: Connect Automatically**. [![](https://downloads.intercomcdn.com/i/o/1088407028/3c9483a83ddaf365ae05afd8/image+%2887%29.png?expires=1755792000&signature=3c6ae09b6430f3f3484cb0f18b939b3e37d8ff337b51016a08175ad66ad663a7&req=dSAvHs1%2BmoFdUfMW1HO4za9KxIML8AXzsgVR%2BNlVajtEFnNitUfdoUat1vDQ%0AeCjJ%0A)](https://downloads.intercomcdn.com/i/o/1088407028/3c9483a83ddaf365ae05afd8/image+%2887%29.png?expires=1755792000&signature=3c6ae09b6430f3f3484cb0f18b939b3e37d8ff337b51016a08175ad66ad663a7&req=dSAvHs1%2BmoFdUfMW1HO4za9KxIML8AXzsgVR%2BNlVajtEFnNitUfdoUat1vDQ%0AeCjJ%0A) 6. Click **Continue**. [![](https://downloads.intercomcdn.com/i/o/1088228477/1ec6784b807447401f886298/image+%2878%29.png?expires=1755792000&signature=f34487368be1c52de7781518f51d1638eade883c9b6d353a184fa451ec45d12a&req=dSAvHst8lYVYXvMW1HO4ze7Dpp4Rx280p872T1nZGpBsMomBPzA4sBhCRtYU%0AZx8p%0A)](https://downloads.intercomcdn.com/i/o/1088228477/1ec6784b807447401f886298/image+%2878%29.png?expires=1755792000&signature=f34487368be1c52de7781518f51d1638eade883c9b6d353a184fa451ec45d12a&req=dSAvHst8lYVYXvMW1HO4ze7Dpp4Rx280p872T1nZGpBsMomBPzA4sBhCRtYU%0AZx8p%0A) 7. Log into your DNS Host account. [![](https://downloads.intercomcdn.com/i/o/1088236385/21d811012b7af876fa02f3ce/image.png?expires=1755792000&signature=c1f187ebe3aff34c998802ebdac82b3a550f8796270d0ee691e9ae599bb79508&req=dSAvHst9m4JXXPMW1HO4zRRqEKmVES8KHYmOikrJWZPFEbxMLNZ9BZHZnwKK%0AYlZ%2F%0A)](https://downloads.intercomcdn.com/i/o/1088236385/21d811012b7af876fa02f3ce/image.png?expires=1755792000&signature=c1f187ebe3aff34c998802ebdac82b3a550f8796270d0ee691e9ae599bb79508&req=dSAvHst9m4JXXPMW1HO4zRRqEKmVES8KHYmOikrJWZPFEbxMLNZ9BZHZnwKK%0AYlZ%2F%0A) 8. Click **Done**. Frequently Asked Questions -------------------------- #### Why am I not seeing the option to Connect Automatically? The option to automatically connect is not available if your domain is hosted by a DNS provider that doesn't support this feature. You can still manually publish the SPF and DKIM records in your external DNS by following the video guide [here](https://support.valimail.com/en/articles/9336435-video-guide-how-to-point-the-dmarc-spf-and-dkim-records-to-valimail) . #### I don't have access to the external DNS, can I forward these instructions to my admin? Yes, you can! When you get to the step where you need to log into the DNS Host account, you are given the option to forward the login to someone else. Share the link with your DNS admin, and he can continue the process with Steps 7-9. [![forward to someone else](https://downloads.intercomcdn.com/i/o/1088330853/7fb3102e7f5d4a510e4c9da9/image+%2881%29.png?expires=1755792000&signature=4a7746cccba6e8891e298de06ee63e6a9df53af1adacffbffcaa5d4dd5f32780&req=dSAvHsp9nYlaWvMW1HO4zdCQJ2Pl5M0MPsYBH%2F%2Fnrj1NXxhrQBTRZdyFMweI%0AUoE6%0A)](https://downloads.intercomcdn.com/i/o/1088330853/7fb3102e7f5d4a510e4c9da9/image+%2881%29.png?expires=1755792000&signature=4a7746cccba6e8891e298de06ee63e6a9df53af1adacffbffcaa5d4dd5f32780&req=dSAvHsp9nYlaWvMW1HO4zdCQJ2Pl5M0MPsYBH%2F%2Fnrj1NXxhrQBTRZdyFMweI%0AUoE6%0A) #### After following these steps the domain configuration page still shows the DMARC Record as not being configured. Should I be concerned? This is expected when making changes in the external DNS. It may take anywhere from a few minutes to maybe an hour for the change to propagate. * * * Related Articles [Pointing DKIM to Valimail](https://support.valimail.com/en/articles/8466369-pointing-dkim-to-valimail) [Setup your DNS records to use Valimail](https://support.valimail.com/en/articles/9142775-setup-your-dns-records-to-use-valimail) [Video Guide: Pre-configure SPF and DKIM records in Valimail Align](https://support.valimail.com/en/articles/9266381-video-guide-pre-configure-spf-and-dkim-records-in-valimail-align) [Connect your domain's DMARC record to Valimail Align](https://support.valimail.com/en/articles/9493697-connect-your-domain-s-dmarc-record-to-valimail-align) [Self-Onboarding Guide for Align](https://support.valimail.com/en/articles/9566916-self-onboarding-guide-for-align) Did this answer your question? 😞😐😃 --- # Understanding the Subdomains Report | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9757558-understanding-the-subdomains-report#main-content) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [Enforce](https://support.valimail.com/en/collections/6449838-enforce) Understanding the Subdomains Report Understanding the Subdomains Report =================================== This report provides data on subdomains with distinct DMARC configurations, detailing their email authentication and delivery performance, as well as any suspicious activity detected. Updated over 7 months ago This report is available for Premium and Enterprise Enforce packages and is included only upon request. To access the report, expand the **Reports** section from the left side menu and click on **Subdomains**. [![reports](https://downloads.intercomcdn.com/i/o/v04853c9/1346633439/855e5861a26e1915c2831c2567a2/image.png?expires=1755792000&signature=2a6e5d592d2dcd82502f9b4951f37ee2bdaa9fd2ed8edbf41234de6cfb744618&req=dSMjEM99noVcUPMW1HO4zQKdMQ%2Fz8q4VviVR7EEfvxDOC8M%2BxKOjaZhktBwC%0A%2B3OSD6f8Ibom6cgr2Qg%3D%0A)](https://downloads.intercomcdn.com/i/o/v04853c9/1346633439/855e5861a26e1915c2831c2567a2/image.png?expires=1755792000&signature=2a6e5d592d2dcd82502f9b4951f37ee2bdaa9fd2ed8edbf41234de6cfb744618&req=dSMjEM99noVcUPMW1HO4zQKdMQ%2Fz8q4VviVR7EEfvxDOC8M%2BxKOjaZhktBwC%0A%2B3OSD6f8Ibom6cgr2Qg%3D%0A) Within the report, you can filter by Organizational Domain, Subdomain, Subdomain Status, Senders, and Date Ranges. The senders list will display all services that have sent mail for the selected subdomain. Date range options include the previous day, the last 7 days, the last month, or up to the last 6 months. If no specific subdomain is selected before running the report, it will display data for all subdomains. The **Subdomain Status** filter offers the following options: * **Independent DMARC Config** - There is a DMARC record published on the subdomain. * **Inherit Config from Org Domain** - There is no DMARC record published on the subdomain, therefore the DMARC record is inherited from the Organizational domain. * **Not at Enforcement** - There is no Reject or Quarantine DMARC policy enforced on the subdomain. * **Not Configured** - The subdomain or organizational domain is not pointing its DMARC record to Valimail. * **Single Sender** - The subdomain is configured as a [single sender](https://support.valimail.com/en/articles/8466363-how-to-add-a-new-sender-to-your-domain-s-spf-configuration#When-do-I-use-the-Single-Sender-option? :~:text=to%20do%20this%3F-,When%20do%20I%20use%20the%20Single%20Sender%20option%3F,-All%20Collections) . * **Any** - Show all subdomains. The report will provide details on total email volume, suspicious email volume, DMARC pass rate, SPF pass rate, DKIM pass rate, percentages of quarantined and rejected emails, and emails allowed through with or without DMARC enforcement or policy override. It will also include links to redirect you to the authentication report page. Users can download the report as a CSV file using the Download CSV button on the top right corner (below the Apply button). Below is an example of the Subdomains Report page: [![subdomains report](https://downloads.intercomcdn.com/i/o/v04853c9/1346682208/a9504374ae513cd759d92aaa8849/image.png?expires=1755792000&signature=c035b377a36a36e291762c5bbda85e1efe1288a1923c9b8c61b621ca6828ccf6&req=dSMjEM92n4NfUfMW1HO4zb0klTO027CmcPlmi2lGtSv5UejNjQPXYCEECqc7%0AqNOXlif5AnqjxD3O4xw%3D%0A)](https://downloads.intercomcdn.com/i/o/v04853c9/1346682208/a9504374ae513cd759d92aaa8849/image.png?expires=1755792000&signature=c035b377a36a36e291762c5bbda85e1efe1288a1923c9b8c61b621ca6828ccf6&req=dSMjEM92n4NfUfMW1HO4zb0klTO027CmcPlmi2lGtSv5UejNjQPXYCEECqc7%0AqNOXlif5AnqjxD3O4xw%3D%0A) * **Total Email:** The total number of emails sent by the recognized sender on your behalf within the specified timeframe. * **Suspicious Email:** The number of emails flagged as suspicious due to failures in email authentication. * **DMARC Pass Rate:** The percentage of emails from the sender that successfully passed DMARC authentication within the given timeframe. * **SPF Pass Rate:** The percentage of emails from the sender that passed DMARC authentication through SPF alignment during the specified timeframe. * **DKIM Pass Rate:** The percentage of emails from the sender that passed DMARC authentication through DKIM alignment within the given timeframe. * **Allowed Through - No Enforcement:** The number of emails sent by the sender from domains you own that are not under DMARC enforcement. These emails bypass DMARC checks and are delivered to inboxes, which may pose a risk for exact-domain impersonation attacks. This number should ideally be zero once DMARC enforcement is fully applied. * **Allowed Through - Policy Override:** The number of emails that failed DMARC authentication but were permitted due to a policy override. This occurs when the receiver chooses to disregard the DMARC policy, such as when forwarding emails that are recognized as non-malicious despite authentication failures. * **Allowed Through - With Enforcement:** The number of emails that passed DMARC authentication were successfully delivered and were sent from domains that are under DMARC enforcement. * **Quarantined:** The number of emails from domains under enforcement that were marked as spam by the recipient’s email provider due to failing DMARC authentication. * **Rejected:** The number of emails from domains under enforcement that failed DMARC authentication and were rejected before reaching the recipient's inbox. This Subdomains Report includes only subdomains that have recorded traffic; those without traffic are not included in the list. * * * Related Articles [How do I manage the DMARC record in Valimail?](https://support.valimail.com/en/articles/8466300-how-do-i-manage-the-dmarc-record-in-valimail) [Understanding Executive Reports](https://support.valimail.com/en/articles/8466381-understanding-executive-reports) [Understanding the Senders Report](https://support.valimail.com/en/articles/8466382-understanding-the-senders-report) [Using the Authentication Report](https://support.valimail.com/en/articles/8466383-using-the-authentication-report) [Why am I seeing emails with the disposition P=None when my domain is enforcing DMARC?](https://support.valimail.com/en/articles/9143136-why-am-i-seeing-emails-with-the-disposition-p-none-when-my-domain-is-enforcing-dmarc) Did this answer your question? 😞😐😃 --- # MFA Configuration | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/7305209-mfa-configuration#main-content) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [General Settings](https://support.valimail.com/en/collections/7305208-general-settings) MFA Configuration MFA Configuration ================= 2 articles [Setting Up 2FA With Authy](https://support.valimail.com/en/articles/8466423-setting-up-2fa-with-authy) [Set up Multi-Factor Authentication (MFA) in Enforce or MonitorMFA (Multi-factor authentication) setup in the Valimail platform](https://support.valimail.com/en/articles/9142761-set-up-multi-factor-authentication-mfa-in-enforce-or-monitor) --- # Microsoft Brands Program (Business Profiles) is placed on Hold | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466390-microsoft-brands-program-business-profiles-is-placed-on-hold#main-content) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [Amplify](https://support.valimail.com/en/collections/6449839-amplify) Microsoft Brands Program (Business Profiles) is placed on Hold Microsoft Brands Program (Business Profiles) is placed on Hold ============================================================== Updated over a year ago Microsoft Brands Program (Business Profiles) is Microsoft's own inbox branding program. The Microsoft Business Profiles team has notified all partners recently, that they are assessing other logo support options for the inbox, so they are **pausing** new onboardings for the **Microsoft Business Profiles/Brands** program. The general hope is that it will be replaced with support for the BIMI standard, as they started to express interest in adopting the BIMI brand, but MS has not stated their official plans as of yet. They will continue to honor the logos already in the system/being supported, but they are no longer accepting new customers for their Microsoft Business Profiles/Brands program. We hope to soon learn more about the logo support route they'll be taking (ideally, it'd be BIMI). We will update this article when we will have more news from Microsoft as to whether they will want to implement BIMI as an inbox brand to their mailboxes. Until then, if you have any question and/or wish to know more about this topic, please please don't hesitate to submit a [**ticket**](https://support.valimail.com/support/tickets/new) to Valimail Support and also consult our [**blog**](https://www.valimail.com/blog/the-benefits-of-bimi/) for any news/updates. * * * Related Articles [Enforce Self-Onboarding Guide](https://support.valimail.com/en/articles/8466339-enforce-self-onboarding-guide) [Amplify (BIMI) & Logos FAQ](https://support.valimail.com/en/articles/8466389-amplify-bimi-logos-faq) [Tutorial: How to Integrate Microsoft AD FS with Valimail Enforce](https://support.valimail.com/en/articles/8466397-tutorial-how-to-integrate-microsoft-ad-fs-with-valimail-enforce) [Tutorial: How to Integrate Microsoft AD FS with Valigov](https://support.valimail.com/en/articles/8466413-tutorial-how-to-integrate-microsoft-ad-fs-with-valigov) [BIMI Simulator and BIMI Audience Insights](https://support.valimail.com/en/articles/10348433-bimi-simulator-and-bimi-audience-insights) Did this answer your question? 😞😐😃 --- # How to Point BIMI to Valimail | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466388-how-to-point-bimi-to-valimail#main-content) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [Amplify](https://support.valimail.com/en/collections/6449839-amplify) How to Point BIMI to Valimail How to Point BIMI to Valimail ============================= Updated over 3 months ago This process should be completed for each domain you wish to manage within Valimail Amplify® Please make sure you've added all of your existing BIMI records to Valimail before making this configuration change. To manage BIMI records through Valimail for your domain, please add the following NS record for the '\_bimi' subdomain to your DNS: Record Type: NS Hostname: \_bimi.**_YOUR\_DOMAIN_**. Value: ns.vali.email. We recommend a TTL of 300 seconds, although using a longer TTL (up to 3600 seconds) should be fine if you'd like to reduce the load on your DNS server. Please note that because of existing DNS TTLs, it may take some time for Valimail to detect that you've updated your DNS with the correct settings. Log in to [Amplify®](https://app.valimail.com/amplify) to check if your domain has been properly configured Wondering what comes next? Check out [this](https://www.valimail.com/blog/bimi-compatible-logos/) blog post to learn how to create a BIMI-Ready logo. * * * Related Articles [Pointing a DMARC Record to Valimail](https://support.valimail.com/en/articles/8466367-pointing-a-dmarc-record-to-valimail) [Pointing an SPF Record to Valimail](https://support.valimail.com/en/articles/8466368-pointing-an-spf-record-to-valimail) [Pointing DKIM to Valimail](https://support.valimail.com/en/articles/8466369-pointing-dkim-to-valimail) [DNS Configuration DNS Made Easy](https://support.valimail.com/en/articles/8466438-dns-configuration-dns-made-easy) [Setup your DNS records to use Valimail](https://support.valimail.com/en/articles/9142775-setup-your-dns-records-to-use-valimail) Did this answer your question? 😞😐😃 --- # Learn more about our APIs | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/6449843-learn-more-about-our-apis#main-content) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) Learn more about our APIs Learn more about our APIs ========================= 9 articles [Introduction to the Valimail APIs](https://support.valimail.com/en/collections/12071845-introduction-to-the-valimail-apis) * * * [Requesting API AccessHow to request and obtain API credentials for Valimail’s Configuration, Reporting, and Account Management APIs.](https://support.valimail.com/en/articles/10580387-requesting-api-access) [API Authentication and AuthorizationLearn how to authenticate Valimail API credentials, validate service availability, and set up a sandbox environment for testing.](https://support.valimail.com/en/articles/10911168-api-authentication-and-authorization) [API OverviewExplore Valimail’s API capabilities for DMARC policy management, enforcement monitoring, and security strategy development.](https://support.valimail.com/en/articles/10911206-api-overview) [API Key Self-ServiceThis article explains how to use the API Key Self-Service feature to create and manage API Keys.](https://support.valimail.com/en/articles/11322142-api-key-self-service) [Customers](https://support.valimail.com/en/collections/12071818-customers) * * * [Configuring DMARC Policy via APIThe DMARC Configuration API helps businesses manage domains, DMARC policies, and email authentication records (SPF, DKIM) at scale, improving email security, streamlining domain management, and ensuring compliance with authentication standards.](https://support.valimail.com/en/articles/10612039-configuring-dmarc-policy-via-api) [Generating Reports or Dashboards via APIThe Reporting Data API retrieves insights into email authentication metrics, sender behaviors, and compliance statuses.](https://support.valimail.com/en/articles/10612049-generating-reports-or-dashboards-via-api) [Partners](https://support.valimail.com/en/collections/12071875-partners) * * * [Create and Manage Customer Configuration via the Account Management APIThe Account Management API enables partners to create, retrieve, update, and manage customer accounts and user domains.](https://support.valimail.com/en/articles/10582162-create-and-manage-customer-configuration-via-the-account-management-api) [Configuring DMARC Policy via APIThe DMARC Configuration API offers an effective method for managing your domains, DMARC policies, and email authentication records (SPF, DKIM) to enhance email security.](https://support.valimail.com/en/articles/10580859-configuring-dmarc-policy-via-api) [Generating Reports or Dashboards via APIThe Reporting Data API offers insight into email authentication metrics, sender behaviors, and compliance statuses.](https://support.valimail.com/en/articles/10582146-generating-reports-or-dashboards-via-api) --- # SSO for Twilio Sendgrid | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/7305228-sso-for-twilio-sendgrid#main-content) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [General Settings](https://support.valimail.com/en/collections/7305208-general-settings) SSO for Twilio Sendgrid SSO for Twilio Sendgrid ======================= 3 articles [Tutorial: Integrating Valimail for Twilio SendGrid with Okta](https://support.valimail.com/en/articles/8466422-tutorial-integrating-valimail-for-twilio-sendgrid-with-okta) [Tutorial: Integrating Valimail for Twilio SendGrid with OneLogin](https://support.valimail.com/en/articles/8466421-tutorial-integrating-valimail-for-twilio-sendgrid-with-onelogin) [Tutorial: Integrating Valimail for Twilio SendGrid with a SAML 2.0 SSO Provider](https://support.valimail.com/en/articles/8466420-tutorial-integrating-valimail-for-twilio-sendgrid-with-a-saml-2-0-sso-provider) --- # User Guide | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/6449847-user-guide#main-content) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [Enforce](https://support.valimail.com/en/collections/6449838-enforce) User Guide User Guide ========== 18 articles [Adding a DKIM Key in Enforce/Align](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) [Configuration of Internal Sources](https://support.valimail.com/en/articles/8466385-configuration-of-internal-sources) [What are the differences in domain sending status in Enforce? - Active, Reporting Only and Blocked](https://support.valimail.com/en/articles/8466375-what-are-the-differences-in-domain-sending-status-in-enforce-active-reporting-only-and-blocked) [Redesigned Configuration Page](https://support.valimail.com/en/articles/8466366-redesigned-configuration-page) [New Features Page](https://support.valimail.com/en/articles/8466364-new-features-page) [How to add a new sender to your domain's SPF configuration](https://support.valimail.com/en/articles/8466363-how-to-add-a-new-sender-to-your-domain-s-spf-configuration) [Failing Senders Report](https://support.valimail.com/en/articles/8466362-failing-senders-report) [Email Insights Report](https://support.valimail.com/en/articles/8466361-email-insights-report) [How to add users and create teams in Valimail Enforce](https://support.valimail.com/en/articles/8466307-how-to-add-users-and-create-teams-in-valimail-enforce) [How do I manage the DMARC record in Valimail?Managing a DMARC record in Valimail](https://support.valimail.com/en/articles/8466300-how-do-i-manage-the-dmarc-record-in-valimail) [How to enable a sender for SPF in Enforce/Align](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) [Failure ReportsWhat are Failure Reports in Valimail RUF+?](https://support.valimail.com/en/articles/9142391-failure-reports) [AlertsConfiguring alerts for the Valimail Enforce application](https://support.valimail.com/en/articles/9142383-alerts) [Source IP featureWhat is the Source IP feature in Valimail](https://support.valimail.com/en/articles/9143162-source-ip-feature) [Adding Portfolios and managing Teams in ValimailGuide on how do I add Portfolios and manage Teams in Valimail](https://support.valimail.com/en/articles/9169317-adding-portfolios-and-managing-teams-in-valimail) [Events logThis is a quick step-by-step guide on how to find the Events Log feature and what information to expect](https://support.valimail.com/en/articles/9354383-events-log) [BIMI Simulator and BIMI Audience InsightsHow to use the BIMI Simulator and the the BIMI Audience Insights tools](https://support.valimail.com/en/articles/10348433-bimi-simulator-and-bimi-audience-insights) [How to generate and download the BIMI reportThis article explains how to download the PDF version of the BIMI data from the BIMI Simulator and Audience Insights](https://support.valimail.com/en/articles/10779391-how-to-generate-and-download-the-bimi-report) --- # Amplify (BIMI) & Logos FAQ | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466389-amplify-bimi-logos-faq#main-content) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [Amplify](https://support.valimail.com/en/collections/6449839-amplify) Amplify (BIMI) & Logos FAQ Amplify (BIMI) & Logos FAQ ========================== Updated over 3 weeks ago This article will be split out into separate articles over time, so check the folder for other articles that may be of help. **I don't see my logo in X client, why is that?** **I don't see our corporate logo when I sent a test message to my personal Yahoo! address, why not?** Not all desktop and mobile apps are supported. For example, Gmail's web application will display logos for the org domains and subdomains which have their own DMARC policies and BIMI selector, but as of Oct 7, 2021 they were not displaying the logos for subdomains in their **mobile** GMail client due to an issue they were hoping to clear up soon. There have also been reports of differences between the Gmail iOS app and the Android App. See [Google's site](https://cloud.google.com/blog/products/identity-security/bringing-bimi-to-gmail-in-google-workspace) for more information. Yahoo! Mail may display differently depending on the client (desktop/mobile) and where the email is coming from. While Yahoo! supports BIMI, for personal mailboxes they display the BIMI logo with preferences towards bulk marketing systems. See [this page](https://developer.yahooinc.com/mail/bimi/) for more information. **Where is BIMI supported currently?** Check in with the BIMI Group which publishes an **infographic here.** [![Screenshot from Oct 7, 2021:](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211992/de810a02aa264e300be136f3/2CQ8vrPqsOEV-uh6mCEQ0kj6IxBWSygQUQ.png-1633642240?expires=1755792000&signature=4b2b05efc8f92c9772860cf9e4b4a94f8e5bc8b03804c4f4c54a27097c3052b3&req=fCUmFMh%2FlIhdFb4f3HP0gL4Ycr6xhenXUbKR9kToCqmFd4BSkgY31%2B2LMC5s%0AUMwcFgb7uVBXg7Cpvw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211992/de810a02aa264e300be136f3/2CQ8vrPqsOEV-uh6mCEQ0kj6IxBWSygQUQ.png-1633642240?expires=1755792000&signature=4b2b05efc8f92c9772860cf9e4b4a94f8e5bc8b03804c4f4c54a27097c3052b3&req=fCUmFMh%2FlIhdFb4f3HP0gL4Ycr6xhenXUbKR9kToCqmFd4BSkgY31%2B2LMC5s%0AUMwcFgb7uVBXg7Cpvw%3D%3D%0A) **Why is Microsoft not on that list?** Microsoft supports DMARC and DMARC initiatives. We do not have specific timelines on their support of BIMI because up until recently, Microsoft had their own brands program, their "Business Profiles" being a functionality in their systems. **Update**: The Microsoft Brands Program (Business Profiles) has been put on hold by Microsoft at present time. The general hope is that it will be replaced with BIMI, as they started to express interest in adopting the BIMI brand. Please see this [article](https://support.valimail.com/en/articles/8466390-microsoft-brands-program-business-profiles-is-placed-on-hold) for more info. * * * Related Articles [Enforce Self-Onboarding Guide](https://support.valimail.com/en/articles/8466339-enforce-self-onboarding-guide) [Getting Started with BIMI and Amplify](https://support.valimail.com/en/articles/8466387-getting-started-with-bimi-and-amplify) [Microsoft Brands Program (Business Profiles) is placed on Hold](https://support.valimail.com/en/articles/8466390-microsoft-brands-program-business-profiles-is-placed-on-hold) [DMARC FAQs](https://support.valimail.com/en/articles/8466457-dmarc-faqs) [BIMI Simulator and BIMI Audience Insights](https://support.valimail.com/en/articles/10348433-bimi-simulator-and-bimi-audience-insights) Did this answer your question? 😞😐😃 --- # SSO for Valigov | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/7305225-sso-for-valigov#main-content) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [General Settings](https://support.valimail.com/en/collections/7305208-general-settings) SSO for Valigov SSO for Valigov =============== 7 articles [Tutorial: Integrating ValiGOV Enforce with Microsoft Azure AD SSOStep for seeting up Single Sign-On in ValiGOV using Entra ID (formarly known as Azure AD).](https://support.valimail.com/en/articles/8466419-tutorial-integrating-valigov-enforce-with-microsoft-azure-ad-sso) [Tutorial: How to Integrate Okta SSO with ValiGov Enforce](https://support.valimail.com/en/articles/8466418-tutorial-how-to-integrate-okta-sso-with-valigov-enforce) [Integrating Valigov Enforce with a SAML 2.0 SSO Provider](https://support.valimail.com/en/articles/8466416-integrating-valigov-enforce-with-a-saml-2-0-sso-provider) [Tutorial: How to Integrate IBM Cloud Identity with Valigov](https://support.valimail.com/en/articles/8466415-tutorial-how-to-integrate-ibm-cloud-identity-with-valigov) [Tutorial: How to Integrate Google SSO with Valigov](https://support.valimail.com/en/articles/8466414-tutorial-how-to-integrate-google-sso-with-valigov) [Tutorial: How to Integrate Microsoft AD FS with Valigov](https://support.valimail.com/en/articles/8466413-tutorial-how-to-integrate-microsoft-ad-fs-with-valigov) [Supported SSO Providers for Valigov](https://support.valimail.com/en/articles/8466411-supported-sso-providers-for-valigov) --- # Mailbox Connector | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/7305781-mailbox-connector#main-content) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [Reports](https://support.valimail.com/en/collections/7305721-reports) Mailbox Connector Mailbox Connector ================= 2 articles [Setting up the Valimail Mailbox Connector with Microsoft 365](https://support.valimail.com/en/articles/8466380-setting-up-the-valimail-mailbox-connector-with-microsoft-365) [Setting up the Valimail Mailbox Connector with Google Workspace](https://support.valimail.com/en/articles/8466379-setting-up-the-valimail-mailbox-connector-with-google-workspace) --- # EFP | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/9323482-efp#main-content) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) EFP EFP === 4 articles [Getting Started with Symantec Email Fraud ProtectGetting started in Email Fraud Protect](https://support.valimail.com/en/articles/9243002-getting-started-with-symantec-email-fraud-protect) [What is the difference between EFP and Valimail?Getting started in Email Fraud Protect](https://support.valimail.com/en/articles/9242986-what-is-the-difference-between-efp-and-valimail) [Tutorial: Integration Symantec EFP with OktaIntegration Symantec EFP with Okta](https://support.valimail.com/en/articles/9243032-tutorial-integration-symantec-efp-with-okta) [Supported SSO Providers for Symantec Email Fraud Protect](https://support.valimail.com/en/articles/9243019-supported-sso-providers-for-symantec-email-fraud-protect) --- # SSO for Enforce | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/7305223-sso-for-enforce#main-content) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [General Settings](https://support.valimail.com/en/collections/7305208-general-settings) SSO for Enforce SSO for Enforce =============== 11 articles [Tutorial: Integrating Valimail with OneLogin](https://support.valimail.com/en/articles/8466409-tutorial-integrating-valimail-with-onelogin) [Tutorial: Integrating Centrify/Idaptiv with Valimail Enforce](https://support.valimail.com/en/articles/8466408-tutorial-integrating-centrify-idaptiv-with-valimail-enforce) [Tutorial: How to Integrate IBM Cloud Identity with Valimail Enforce](https://support.valimail.com/en/articles/8466407-tutorial-how-to-integrate-ibm-cloud-identity-with-valimail-enforce) [Tutorial: Integrating Symantec Email Fraud Protection (EFP) with Microsoft Azure AD SSO](https://support.valimail.com/en/articles/8466406-tutorial-integrating-symantec-email-fraud-protection-efp-with-microsoft-azure-ad-sso) [Integrating Valimail with Okta](https://support.valimail.com/en/articles/8466405-integrating-valimail-with-okta) [Tutorial: Integrating Valimail with Okta](https://support.valimail.com/en/articles/8466403-tutorial-integrating-valimail-with-okta) [Tutorial: How to Integrate Google SSO with Valimail Products](https://support.valimail.com/en/articles/8466401-tutorial-how-to-integrate-google-sso-with-valimail-products) [Tutorial: Integrating Valimail with a SAML 2.0 SSO Provider](https://support.valimail.com/en/articles/8466398-tutorial-integrating-valimail-with-a-saml-2-0-sso-provider) [Tutorial: How to Integrate Microsoft AD FS with Valimail Enforce](https://support.valimail.com/en/articles/8466397-tutorial-how-to-integrate-microsoft-ad-fs-with-valimail-enforce) [Tutorial: How to integrate Microsoft Entra ID SSO with ValimailStep for seeting up Single Sign-On in Valimail using Entra ID (formarly known as Azure AD).](https://support.valimail.com/en/articles/8466393-tutorial-how-to-integrate-microsoft-entra-id-sso-with-valimail) [Supported SSO Providers for Valimail](https://support.valimail.com/en/articles/8466391-supported-sso-providers-for-valimail) --- # Reports | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/7305721-reports#main-content) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) Reports Reports ======= 7 articles [Using the Authentication ReportHow to use the Authentication Report in Valimail](https://support.valimail.com/en/articles/8466383-using-the-authentication-report) [Understanding the Senders Report](https://support.valimail.com/en/articles/8466382-understanding-the-senders-report) [Understanding Executive Reports](https://support.valimail.com/en/articles/8466381-understanding-executive-reports) [Email Delivery ReportWhat is the Email Delivery Report](https://support.valimail.com/en/articles/9496725-email-delivery-report) [Domain Executive ReportThis article will explain the Domain Executive Report as well as give recommendations based on its information](https://support.valimail.com/en/articles/10742496-domain-executive-report) [Mailbox Connector](https://support.valimail.com/en/collections/7305781-mailbox-connector) * * * [Setting up the Valimail Mailbox Connector with Microsoft 365](https://support.valimail.com/en/articles/8466380-setting-up-the-valimail-mailbox-connector-with-microsoft-365) [Setting up the Valimail Mailbox Connector with Google Workspace](https://support.valimail.com/en/articles/8466379-setting-up-the-valimail-mailbox-connector-with-google-workspace) --- # Getting Started with BIMI and Amplify | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466387-getting-started-with-bimi-and-amplify#main-content) Table of contents [](https://support.valimail.com/en/articles/8466387-getting-started-with-bimi-and-amplify#h_4d71f66f34) [](https://support.valimail.com/en/articles/8466387-getting-started-with-bimi-and-amplify#h_3c64a9c096) [](https://support.valimail.com/en/articles/8466387-getting-started-with-bimi-and-amplify#h_aff7a7c831) [](https://support.valimail.com/en/articles/8466387-getting-started-with-bimi-and-amplify#h_d658bd20d6) [](https://support.valimail.com/en/articles/8466387-getting-started-with-bimi-and-amplify#h_0b74d84e83) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [Amplify](https://support.valimail.com/en/collections/6449839-amplify) Getting Started with BIMI and Amplify Getting Started with BIMI and Amplify ===================================== Updated over 2 months ago Table of contents [](https://support.valimail.com/en/articles/8466387-getting-started-with-bimi-and-amplify#h_4d71f66f34) [](https://support.valimail.com/en/articles/8466387-getting-started-with-bimi-and-amplify#h_3c64a9c096) [](https://support.valimail.com/en/articles/8466387-getting-started-with-bimi-and-amplify#h_aff7a7c831) [](https://support.valimail.com/en/articles/8466387-getting-started-with-bimi-and-amplify#h_d658bd20d6) [](https://support.valimail.com/en/articles/8466387-getting-started-with-bimi-and-amplify#h_0b74d84e83) At Valimail, we want our customers to enjoy all the benefits of authenticating their email, and today that includes **Brand Indicators for Message Identification**, also known as BIMI. BIMI provides a way for domain owners to have their logo displayed with their email messages when mail is sent to participating mailbox providers under certain conditions. This promotes better brand recognition and higher recipient trust for your email, and should in turn drive higher levels of engagement. To fully participate in BIMI, a domain owner must meet all of the following requirements: 1. [DMARC at Enforcement](https://support.valimail.com/en/articles/8466387-getting-started-with-bimi-and-amplify#h_4d71f66f34) 2. [SVG Tiny P/S Logo](https://support.valimail.com/en/articles/8466387-getting-started-with-bimi-and-amplify#h_3c64a9c096) 3. [Verified Mark Certificate (VMC)](https://support.valimail.com/en/articles/8466387-getting-started-with-bimi-and-amplify#h_aff7a7c831) or [Common Mark Certificate (CMC)](https://support.valimail.com/en/articles/8466387-getting-started-with-bimi-and-amplify#h_d658bd20d6) DMARC at Enforcement ==================== BIMI requires that both your email domain and your organizational domain (if different) have published DMARC policies that are “at enforcement”. This means: 1. The records’ p= tag must have a value of “quarantine” or “reject” 2. If the tag is p=quarantine, the value of the pct tag, if present, must be “100” 3. Neither record can have an sp= tag with a value of “none” SVG Tiny P/S Logo ================= The logos used for BIMI must be in a specific format, called “SVG Tiny Portable Secure”. See [https://www.valimail.com/blog/bimi-compatible-logos/](https://www.valimail.com/blog/bimi-compatible-logos/) for more information on this format. Verified Mark Certificate (VMC) and Registered Trademark ======================================================== Some mailbox providers require that logos used with BIMI be verified as associated with the domain through the issuance of a VMC. Certification Authorities that issue VMCs are currently requiring that logos be registered trademarks in a limited number of jurisdictions around the world. ### Which Jurisdictions? Currently supported jurisdictions are the United States, Canada, most of Europe, Japan, and Australia. As of July 2021, the following are supported: * United States - US Patent & Trademark Office * Canada - Canadian Intellectual Property Office * European Union - EU Intellectual Property Office * United Kingdom - UK Intellectual Property Office * Germany - Deutsches Patent - und Markenamt * Japan Trademark Office * Australia - IP Australia The full list can be found [in this document](https://bimigroup.org/resources/VMC_Guidelines_latest.pdf) (PDF) from the BIMI Group. ### How Do I Know If My Company Has a Registered Trademark? You can check the World Intellectual Property Organization’s ([WIPO](https://www3.wipo.int/branddb/en/#) ). If your organization’s logo can be found and has an active, registered trademark, you may use your logo to obtain a BIMI certificate. Otherwise, check in with your Legal team. ### What If We Don’t Have a Registered Trademark or Have One in a Different Jurisdiction? At present, not all mailbox providers require Verified Mark Certificates (VMCs) to support the display of logos through BIMI, so as long as your DMARC policy is correctly configured, you can still partially participate in BIMI. In addition to VMCs, there's now an alternative path available through [Common Mark Certificates (CMC)](https://support.valimail.com/en/articles/8466387-getting-started-with-bimi-and-amplify#h_d658bd20d6) , which offer a way to display your logo without the need for a registered trademark. This makes CMCs a more accessible option for organizations that may not yet have trademark protection in a supported jurisdiction. The BIMI standards body also has plans to broaden access over time, including expanding support for more jurisdictions and logo options, so even if you're currently unable to meet all the VMC requirements, there are now other ways to start building your BIMI presence. Common Mark Certificate (CMC) ============================= Previously, getting BIMI on Gmail required a Verified Mark Certificate (VMC) tied to a trademarked logo, a costly and time-consuming process that limited flexibility. Now, Google has announced support for Common Mark Certificates (CMCs), which don’t require a trademark. If your logo has been in use for at least a year, you can qualify for BIMI with a CMC. This update makes BIMI more accessible and expands logo display across Gmail on both mobile and desktop. ### How is a CMC different from a VMC? The main advantage of a CMC is that it doesn’t require a trademark, and it allows minor variations in your logo, unlike a VMC, which requires an exact match to your registered trademark. Just keep in mind that only VMCs qualify for Google’s blue checkmark. Here's a quick comparison between a VMC and a CMC: | | | | | --- | --- | --- | | | VMC | CMC | | Pros | * Logo and Google’s Blue Checkmark show on desktop and mobile

* Highest security bar | * No trademark required

* Easier to obtain | | Cons | * Slower to obtain (if you don’t already have a trademark) | * No Google Blue Checkmark

* The logo has to have been in use for over a year | | Blue Checkmark | Yes | No | | Logo Variation | No | Yes (Minor modifications) | Check out our blog [post](https://www.valimail.com/blog/common-mark-certificate-bimi-faq/) for answers to frequently asked questions about Common Mark Certificates. Okay, I’m Ready to Obtain a VMC or a CMC; What’s Next? ====================================================== Contact your Valimail Sales Representative, who can help you through the process of getting set up with **Amplify**, our automated BIMI solution. If you are not yet a Valimail customer, email us at **[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#10636560607f62645066717c797d71797c3e737f7d) **. * * * Related Articles [Enforce Self-Onboarding Guide](https://support.valimail.com/en/articles/8466339-enforce-self-onboarding-guide) [Amplify (BIMI) & Logos FAQ](https://support.valimail.com/en/articles/8466389-amplify-bimi-logos-faq) [Flowmailer](https://support.valimail.com/en/articles/8766652-flowmailer) [Agillic](https://support.valimail.com/en/articles/8825873-agillic) [BIMI Simulator and BIMI Audience Insights](https://support.valimail.com/en/articles/10348433-bimi-simulator-and-bimi-audience-insights) Did this answer your question? 😞😐😃 --- # Enforce | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/6449838-enforce#main-content) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) Enforce Enforce ======= 29 articles [Understanding the Subdomains ReportThis report provides data on subdomains with distinct DMARC configurations, detailing their email authentication and delivery performance, as well as any suspicious activity detected.](https://support.valimail.com/en/articles/9757558-understanding-the-subdomains-report) [Getting Started](https://support.valimail.com/en/collections/6449846-getting-started) * * * [Self-Onboarding Project Tracking Template](https://support.valimail.com/en/articles/8466342-self-onboarding-project-tracking-template) [Enforce Self-Onboarding GuideGuide for onboarding your sending domain in Valimail Enforce](https://support.valimail.com/en/articles/8466339-enforce-self-onboarding-guide) [The new Enforce Experience](https://support.valimail.com/en/articles/8466311-the-new-enforce-experience) [User Guide](https://support.valimail.com/en/collections/6449847-user-guide) * * * [Adding a DKIM Key in Enforce/Align](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) [Configuration of Internal Sources](https://support.valimail.com/en/articles/8466385-configuration-of-internal-sources) [What are the differences in domain sending status in Enforce? - Active, Reporting Only and Blocked](https://support.valimail.com/en/articles/8466375-what-are-the-differences-in-domain-sending-status-in-enforce-active-reporting-only-and-blocked) [Redesigned Configuration Page](https://support.valimail.com/en/articles/8466366-redesigned-configuration-page) [New Features Page](https://support.valimail.com/en/articles/8466364-new-features-page) [How to add a new sender to your domain's SPF configuration](https://support.valimail.com/en/articles/8466363-how-to-add-a-new-sender-to-your-domain-s-spf-configuration) [Failing Senders Report](https://support.valimail.com/en/articles/8466362-failing-senders-report) [Email Insights Report](https://support.valimail.com/en/articles/8466361-email-insights-report) [How to add users and create teams in Valimail Enforce](https://support.valimail.com/en/articles/8466307-how-to-add-users-and-create-teams-in-valimail-enforce) [How do I manage the DMARC record in Valimail?Managing a DMARC record in Valimail](https://support.valimail.com/en/articles/8466300-how-do-i-manage-the-dmarc-record-in-valimail) [How to enable a sender for SPF in Enforce/Align](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) [Failure ReportsWhat are Failure Reports in Valimail RUF+?](https://support.valimail.com/en/articles/9142391-failure-reports) [AlertsConfiguring alerts for the Valimail Enforce application](https://support.valimail.com/en/articles/9142383-alerts) [Source IP featureWhat is the Source IP feature in Valimail](https://support.valimail.com/en/articles/9143162-source-ip-feature) [Adding Portfolios and managing Teams in ValimailGuide on how do I add Portfolios and manage Teams in Valimail](https://support.valimail.com/en/articles/9169317-adding-portfolios-and-managing-teams-in-valimail) [Events logThis is a quick step-by-step guide on how to find the Events Log feature and what information to expect](https://support.valimail.com/en/articles/9354383-events-log) [BIMI Simulator and BIMI Audience InsightsHow to use the BIMI Simulator and the the BIMI Audience Insights tools](https://support.valimail.com/en/articles/10348433-bimi-simulator-and-bimi-audience-insights) [How to generate and download the BIMI reportThis article explains how to download the PDF version of the BIMI data from the BIMI Simulator and Audience Insights](https://support.valimail.com/en/articles/10779391-how-to-generate-and-download-the-bimi-report) [Domains](https://support.valimail.com/en/collections/7305817-domains) * * * [DNS records on subdomains and when to use them](https://support.valimail.com/en/articles/8466372-dns-records-on-subdomains-and-when-to-use-them) [Adding an additional reporting address](https://support.valimail.com/en/articles/8466371-adding-an-additional-reporting-address) [Protection of non emailing domains](https://support.valimail.com/en/articles/8466374-protection-of-non-emailing-domains) [How to manage subdomains in Enforce](https://support.valimail.com/en/articles/8466376-how-to-manage-subdomains-in-enforce) [When to delegate subdomains to Enforce](https://support.valimail.com/en/articles/8466377-when-to-delegate-subdomains-to-enforce) [How to add a Subdomain to Enforce Account](https://support.valimail.com/en/articles/8466303-how-to-add-a-subdomain-to-enforce-account) [External Domain VerificationHow to add an External Reporting Domain in Valimail Enforce](https://support.valimail.com/en/articles/9142845-external-domain-verification) --- # Understanding the Senders Report | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466382-understanding-the-senders-report#main-content) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [Reports](https://support.valimail.com/en/collections/7305721-reports) Understanding the Senders Report Understanding the Senders Report ================================ Updated over 5 months ago This report is available for Premium and Enterprise Enforce packages and is included only upon request. The Senders Report can be found by navigating to Reports->Senders [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211414/02de62be41f54f4c4aa79795/CHU6Q7fDQpvlwR8E9dsSSp5ltHoTNnoGxA.png-1662605107?expires=1755792000&signature=132ded06c30ae3a224a2d457c215c9b2200740b05b46acf5a29c3fa652a281f1&req=fCUmFMh%2FmYBbFb4f3HP0gCtmftFZv6nE7WLSrnf1TveGVUzxjQM8ZM7jks2Q%0AdCzs5fthlJqKPLgQfg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211414/02de62be41f54f4c4aa79795/CHU6Q7fDQpvlwR8E9dsSSp5ltHoTNnoGxA.png-1662605107?expires=1755792000&signature=132ded06c30ae3a224a2d457c215c9b2200740b05b46acf5a29c3fa652a281f1&req=fCUmFMh%2FmYBbFb4f3HP0gCtmftFZv6nE7WLSrnf1TveGVUzxjQM8ZM7jks2Q%0AdCzs5fthlJqKPLgQfg%3D%3D%0A) This report outlines DMARC information grouped by recognized sender and defaults to the last 7 days across all of your domains. Columns on the report * **Sender:** The name of the recognized sender that is sending mail on behalf of your domains * **Total Emails:** The number of emails that the recognized sender sent on your behalf in the given timeframe * **Allowed Through - No Enforcement:** This shows the number of emails sent by the given sender from domains you own that are not at DMARC enforcement. All emails represented in this status get through to the inboxes they’re sent to, regardless of which sender sent them. While that’s not a problem for legitimate emails you send, it represents a major risk of exact-domain impersonation attacks. Once you reach enforcement, giving you full control and protection over outbound emails from your domain(s), this number will be zero. * **Allowed Through - Policy Override:** The number of emails sent by this sender that failed DMARC authentication but were allowed through due to an override. An override is a decision by the receiver to ignore the DMARC policy. A good example is Gmail overriding a failed DMARC alignment in order to accept a forwarded group email that it’s certain is actually non-malicious. * **Allowed Through - With Enforcement:** This shows emails from the sender that passed DMARC authentication, were successfully delivered, and were sent from domains that are at enforcement. * **Quarantined:** Represents part of the message volume from domains at enforcement, showing the number of emails marked as spam by the end user’s email provider as a result of failing DMARC authentication. * **Rejected:** Represents a part of the enforced domain message volume, showing the number of emails that failed DMARC authentication and never reached the inbox. * **Overall DMARC pass rate:** The percentage of mail from the sender that passed DMARC in the given timeframe * **Pass rate with SPF:** Percentage of mail from this sender in the given timeframe that passed DMARC via SPF alignment * **Pass rate with DKIM:** Percentage of mail from this sender in the given timeframe that passed DMARC via DKIM alignment * **Domains:** The number of domains that the sender was seen on in the given timeframe * **Countries:** The number of originating countries for the sender in the given timeframe * * * Related Articles [Understanding Executive Reports](https://support.valimail.com/en/articles/8466381-understanding-executive-reports) [Using the Authentication Report](https://support.valimail.com/en/articles/8466383-using-the-authentication-report) [What are Unidentified Senders?](https://support.valimail.com/en/articles/8708649-what-are-unidentified-senders) [Domain Executive Report](https://support.valimail.com/en/articles/10742496-domain-executive-report) Did this answer your question? 😞😐😃 --- # Domain Executive Report | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/10742496-domain-executive-report#main-content) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [Reports](https://support.valimail.com/en/collections/7305721-reports) Domain Executive Report Domain Executive Report ======================= This article will explain the Domain Executive Report as well as give recommendations based on its information Updated over 5 months ago The Domain Executive report is a feature available for all packages of our product Enforce. This feature is similar to the Account Overview feature however it is centered around an individual domain and goes more in-depth into the wins/positives of the specified domain. It is intended to provide a quick recap of all the value provided by Valimail for a specific domain in a selected month. In fact, the Domain Executive Report page can be found in the main dashboard right under the Account Overview page: [![](https://downloads.intercomcdn.com/i/o/v04853c9/1415207234/a80471ecc28e13766cceab1c7e2d/Domain+Executive+Report+location.png?expires=1755792000&signature=26009477bfe9c62411cdfad572cfdbed5b5e6e8e8835074b10393ba9fec784d7&req=dSQmE8t%2BmoNcXfMW1HO4za2t9LGGeC8K4lGfezL4MzepENiuw3QRc%2BHjnarp%0AW1lW26ZbDFyhy%2BC%2BaYk%3D%0A)](https://downloads.intercomcdn.com/i/o/v04853c9/1415207234/a80471ecc28e13766cceab1c7e2d/Domain+Executive+Report+location.png?expires=1755792000&signature=26009477bfe9c62411cdfad572cfdbed5b5e6e8e8835074b10393ba9fec784d7&req=dSQmE8t%2BmoNcXfMW1HO4za2t9LGGeC8K4lGfezL4MzepENiuw3QRc%2BHjnarp%0AW1lW26ZbDFyhy%2BC%2BaYk%3D%0A) The Domain Executive Report is meant to showcase the overall status of a chosen domain in a specific calendar month. To do so, select the domain and date from the top of the page then click "APPLY". [![](https://downloads.intercomcdn.com/i/o/v04853c9/1415227871/f6958c243a8fa3e3a1492ca9853b/filter.png?expires=1755792000&signature=104eb4d1dccf03801196bd5957d39632d71c4af3880dd009db74a6897cc278fb&req=dSQmE8t8molYWPMW1HO4zdIvAa2CTYNZMZdCfz4WUM41IgFEjCtDCBpHbSBQ%0ARTpdYzcE5bBCRgW3BtU%3D%0A)](https://downloads.intercomcdn.com/i/o/v04853c9/1415227871/f6958c243a8fa3e3a1492ca9853b/filter.png?expires=1755792000&signature=104eb4d1dccf03801196bd5957d39632d71c4af3880dd009db74a6897cc278fb&req=dSQmE8t8molYWPMW1HO4zdIvAa2CTYNZMZdCfz4WUM41IgFEjCtDCBpHbSBQ%0ARTpdYzcE5bBCRgW3BtU%3D%0A) If the selected date is the current month, the page will show only the data we ingested from month to date. The page is split into four sections: "**Email Insights**" will show the total email volume sent on behalf of your domain during the specified time as well as the number of emails that passed and failed authentication. It will also specify the DMARC policy currently set on the domain. If the policy is "None" and the DMARC pass rate of the domain is 95% or higher we recommend switching to enforcement for better protection. If the DMARC pass rate is under 95% we recommend reviewing the traffic in the "Authentication report" of the domain to see what senders are not authenticated. If you discover a failing sender that is legitimately used to send emails on behalf of your domain, you may check our [Knowledge base](https://support.valimail.com/en/collections/7633239-email-service-providers) for steps to configure it for DMARC. "**Enabled Senders Insights**" provides you insights into the 3rd party senders that you allow to send email on your behalf. This will show the top 3 sending services by volume that are enabled under the domain as well as how many of your enabled senders were used in the specified month and how many are passing DMARC. If some of those senders are not passing authentication we recommend reviewing their DMARC configuration by referring to our [Knowledge base](https://support.valimail.com/en/collections/7633239-email-service-providers) . If you believe the configuration is in order we recommend reaching out to our capable support team! "**Suspicious mail stopped by Valimail**" showcases a global view of all the suspicious emails that Valimail has protected your customers from. This is shown in a world map with different shades of red depending on the total email volume of each region. We consider suspicious traffic emails that are failing DMARC and are being sent by a nonreputable sender. If the domain is not at enforcement, this section will be called "**Email Authenticated by Valimail**" and will showcase traffic that passes DMARC authentication instead. "**Domain Insights**" provides you with a list of all the features currently in use for this domain. [![](https://downloads.intercomcdn.com/i/o/v04853c9/1415300078/637f87ddfeb69f9e1fa65f09e6f7/Domain+insights.png?expires=1755792000&signature=8b43417cc27480cb34cb47d131298cd363cf14e33ff39bf15189b39c3cb98822&req=dSQmE8p%2BnYFYUfMW1HO4zTmTCAq%2FOuoqejjYB946%2F8fWlYaGagg0bWjQmV5Z%0AHjHbUaDj0U3EJR6evMU%3D%0A)](https://downloads.intercomcdn.com/i/o/v04853c9/1415300078/637f87ddfeb69f9e1fa65f09e6f7/Domain+insights.png?expires=1755792000&signature=8b43417cc27480cb34cb47d131298cd363cf14e33ff39bf15189b39c3cb98822&req=dSQmE8p%2BnYFYUfMW1HO4zTmTCAq%2FOuoqejjYB946%2F8fWlYaGagg0bWjQmV5Z%0AHjHbUaDj0U3EJR6evMU%3D%0A) This list may include: * DMARC Pointed to Valimail * DMARC Record is Syntactically Valid * SPF Record Pointed to Valimail * DKIM Record Pointed to Valimail * DMARC is at Enforcement * BIMI Enabled * Service Authentication * Internal Service Visibility * Microsoft/Google Integration * * * Finally, this page also has a "Print PDF" button. We recommend the following print configurations for the best visibility: Pages: "All" Layout: "Portrait" Paper size: "Letter" Page per sheet: 1 Margins: "Minimum" Scale: "Default" Headers and footers & Background graphics: "Enabled" * * * Related Articles [Understanding Executive Reports](https://support.valimail.com/en/articles/8466381-understanding-executive-reports) [Using the Authentication Report](https://support.valimail.com/en/articles/8466383-using-the-authentication-report) [How to use the Valimail Align Authentication Report](https://support.valimail.com/en/articles/9318651-how-to-use-the-valimail-align-authentication-report) [Email Delivery Report](https://support.valimail.com/en/articles/9496725-email-delivery-report) Did this answer your question? 😞😐😃 --- # Understanding Executive Reports | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466381-understanding-executive-reports#main-content) Table of contents [](https://support.valimail.com/en/articles/8466381-understanding-executive-reports#When-does-the-executive-report-get-sent-out?) [](https://support.valimail.com/en/articles/8466381-understanding-executive-reports#Who-Receives-the-Executive-Report?) [](https://support.valimail.com/en/articles/8466381-understanding-executive-reports#h_4dc5429fe6) [](https://support.valimail.com/en/articles/8466381-understanding-executive-reports#What-does-the-data-mean?) [](https://support.valimail.com/en/articles/8466381-understanding-executive-reports#h_92d7105b6f) [](https://support.valimail.com/en/articles/8466381-understanding-executive-reports#h_fd3b151854) [](https://support.valimail.com/en/articles/8466381-understanding-executive-reports#h_2fd6840e42) [](https://support.valimail.com/en/articles/8466381-understanding-executive-reports#h_651044499f) [](https://support.valimail.com/en/articles/8466381-understanding-executive-reports#h_a4ab59b7bc) [](https://support.valimail.com/en/articles/8466381-understanding-executive-reports#h_ee1c797fb2) [](https://support.valimail.com/en/articles/8466381-understanding-executive-reports#h_0a2a4e693a) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [Reports](https://support.valimail.com/en/collections/7305721-reports) Understanding Executive Reports Understanding Executive Reports =============================== Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8466381-understanding-executive-reports#When-does-the-executive-report-get-sent-out?) [](https://support.valimail.com/en/articles/8466381-understanding-executive-reports#Who-Receives-the-Executive-Report?) [](https://support.valimail.com/en/articles/8466381-understanding-executive-reports#h_4dc5429fe6) [](https://support.valimail.com/en/articles/8466381-understanding-executive-reports#What-does-the-data-mean?) [](https://support.valimail.com/en/articles/8466381-understanding-executive-reports#h_92d7105b6f) [](https://support.valimail.com/en/articles/8466381-understanding-executive-reports#h_fd3b151854) [](https://support.valimail.com/en/articles/8466381-understanding-executive-reports#h_2fd6840e42) [](https://support.valimail.com/en/articles/8466381-understanding-executive-reports#h_651044499f) [](https://support.valimail.com/en/articles/8466381-understanding-executive-reports#h_a4ab59b7bc) [](https://support.valimail.com/en/articles/8466381-understanding-executive-reports#h_ee1c797fb2) [](https://support.valimail.com/en/articles/8466381-understanding-executive-reports#h_0a2a4e693a) Applicable Products - Valimail Enforce® When does the executive report get sent out? ============================================ The automated executive report gets sent out on a monthly basis. You should expect to receive your report on the first of every month. Who Receives the Executive Report? ================================== Users who meet the following criteria are auto-enrolled in the report: 1. Have the Owner role assigned to them 2. Account has at least one domain at enforcement (quarantine or reject) 3. Must have a subscription for Enforce® How do I enable the Executive Report? ===================================== For Enforce® subscription accounts: 1. Navigate to the Enforce Settings by using the left-side panel and click on Alerts. ​ [![a screenshot of a blue screen](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211371/735eab6cd2fff1a00b4280d9/sXWdWXKcziEK-2TLJ-ElAoIF2W5BLakBVw.png-1670006317?expires=1755792000&signature=ec2aff7583ee210f291ed653372da6edd50105ae16493276d57aa0ee4a8d0046&req=fCUmFMh%2FnoZeFb4f3HP0gC8Ki%2BCeK0RtPW7DRMh9gAIMhhZT%2BFjCRArBPIU%2B%0A3KE%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211371/735eab6cd2fff1a00b4280d9/sXWdWXKcziEK-2TLJ-ElAoIF2W5BLakBVw.png-1670006317?expires=1755792000&signature=ec2aff7583ee210f291ed653372da6edd50105ae16493276d57aa0ee4a8d0046&req=fCUmFMh%2FnoZeFb4f3HP0gC8Ki%2BCeK0RtPW7DRMh9gAIMhhZT%2BFjCRArBPIU%2B%0A3KE%3D%0A) 2. Under the Create a Custom Alert for Your Account section click on the Type of Alert to open the dropdown menu and select the Executive Report. ​ [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211384/2266340a0769b0fbf928ef8a/6IgBF0f4YhCUYNJPymaK7wJwwB8-OyV39g.png-1670006134?expires=1755792000&signature=0e42fd7c1b03fdbb0f4077a5ec25b2f14841e70959f6a23923823b1774ea2772&req=fCUmFMh%2FnolbFb4f3HP0gN578SBgxPV7rsU4THODDw%2FL0zB6kJT6VRI1YhGS%0AHLc%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211384/2266340a0769b0fbf928ef8a/6IgBF0f4YhCUYNJPymaK7wJwwB8-OyV39g.png-1670006134?expires=1755792000&signature=0e42fd7c1b03fdbb0f4077a5ec25b2f14841e70959f6a23923823b1774ea2772&req=fCUmFMh%2FnolbFb4f3HP0gN578SBgxPV7rsU4THODDw%2FL0zB6kJT6VRI1YhGS%0AHLc%3D%0A) 3. Click on Add a Custom Alert once the Executive Report is selected to begin the setup. ​ [![a screenshot of a login page](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211392/099d4ad65b24951de7b0db3b/5FDdd-A2eWFUseIcEhSbTZgguQDjkQ9JfQ.png-1670006369?expires=1755792000&signature=0b50e82def692886be07869e2ca6cc9c636e0f48fca3722a89cb5e1f2fb09ee0&req=fCUmFMh%2FnohdFb4f3HP0gG6%2FpOU29sVBzhfWq90CxrxjOtIUXIvnMLTtfW3U%0AG3A%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211392/099d4ad65b24951de7b0db3b/5FDdd-A2eWFUseIcEhSbTZgguQDjkQ9JfQ.png-1670006369?expires=1755792000&signature=0b50e82def692886be07869e2ca6cc9c636e0f48fca3722a89cb5e1f2fb09ee0&req=fCUmFMh%2FnohdFb4f3HP0gG6%2FpOU29sVBzhfWq90CxrxjOtIUXIvnMLTtfW3U%0AG3A%3D%0A) 4. In the Email Address field input your business email, and optionally, use the dropdown menu under Cadence to choose how often the Executive reports are sent (Daily, Weekly, or Monthly - default). ​ [![a screenshot of a report](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211399/80d01af09cf28df28091662e/ogr5sAHQTYTUqYqmaXI_rLnjMNi5fQdugg.png-1670006850?expires=1755792000&signature=2187742eca0698d0922eb99442ffcab9836a672748e25494c29cd8399e29f5ad&req=fCUmFMh%2FnohWFb4f3HP0gLaCF7MC5SZypAybCHvIS2Bi2mFVMcdRFGnfggIv%0A%2BZY%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211399/80d01af09cf28df28091662e/ogr5sAHQTYTUqYqmaXI_rLnjMNi5fQdugg.png-1670006850?expires=1755792000&signature=2187742eca0698d0922eb99442ffcab9836a672748e25494c29cd8399e29f5ad&req=fCUmFMh%2FnohWFb4f3HP0gLaCF7MC5SZypAybCHvIS2Bi2mFVMcdRFGnfggIv%0A%2BZY%3D%0A) 5. Click Add Custom Alert. ​ **Note:** This feature is available for Enforce® Pro and Enforce® Enterprise. What does the data mean? ======================== Potential Phish Blocked ----------------------- This shows you the number of emails across all of your enforced domains where the DMARC disposition was quarantine or reject and was not overridden. This number typically represents emails from senders that you do not allow to send email on your behalf. If you see a high volume of blocked email, that could indicate a couple of things * You had a large-scale phishing attempt using your domain names in the last month. Don't worry, this was blocked and Valimail is doing its job * There is an uptick in the use of unapproved known email services. Seeing a large number of legitimate services being blocked could mean that a new email sender was set up but not approved through the proper channels Authenticated ------------- This number represents email from known Email Service Providers and your Internal Sources that are properly authenticated and passing DMARC. You'll also see a highlight of your top sending services in this section along with their respective email volume for the month. This data is important because it shows you the known good email you are delivering successfully to recipients. ​ ​ Services Authenticated ---------------------- This category highlights the number of known email service providers that are authenticated properly across all of your domains. Additionally, you will see information regarding how many failing services you have on your account. If you see any services listed here that are legitimate services, you will want to investigate them to see if there are issues. ​ Protected Domains ----------------- This is the number of domains that have DMARC pointed to Valimail via NS record and are at DMARC enforcement (quarantine or reject). The goal is to see all of your domains represented in this number. **Note:** Domain enforcement status is recorded at the first of each month for these reports Unprotected Domains ------------------- This is the number of domains that are either not at DMARC enforcement or are not pointed to Valimail via an NS record ("undelegated"). You might see a count of domains that are Blocked vs Sending with Enforcement. This means that the domain's status has been set to blocked. This puts the domain at p=reject and locks down SPF and DKIM responses, essentially not allowing any email to be sent from that domain. **Note:** Domain enforcement status is recorded at the first of each month for these reports DMARC Pass Rate --------------- This means the percentage of your total email volume that passed DMARC authentication in the past month. If you see a percentage that is 95% or above, your account is in great shape! If you see a sudden uptrend in percentages compared to last month's report, this typically means you successfully configured high-volume sending services and they started authenticating properly sometime in the past month. Conversely, a downtrend could indicate a few things: * Someone set up a new email service without proper approvals and skipped the authentication step * You had a major uptick of unapproved mail or phishing that caused your overall volume to spike Possible report discrepancies ============================= When you receive the Executive Report for the last 30 days, you might notice sometimes that the report you got on the first of the month shows a certain email volume and a certain DMARC% passing, but when you went back to look in the UI this week, the UI shows a different email volume and/or a different DMARC% of passing/failing. The main reason for that is that we send our reports out at a certain time/date, but we may be getting DMARC reports later than that date. DMARC aggregate reports are being sent every 24 hours, with most of them occurring in the morning usually, but some reports may be sent earlier or later that usual (it depends on the receiver's mailbox provider), which is why you may see these differences in the reports sometimes. As always, if you have any questions about the report you received, we are just a [few clicks away](https://support.valimail.com/support/tickets/new) * * * Related Articles [Enforce Self-Onboarding Guide](https://support.valimail.com/en/articles/8466339-enforce-self-onboarding-guide) [Using the Authentication Report](https://support.valimail.com/en/articles/8466383-using-the-authentication-report) [Source IP feature](https://support.valimail.com/en/articles/9143162-source-ip-feature) [Domain Executive Report](https://support.valimail.com/en/articles/10742496-domain-executive-report) Did this answer your question? 😞😐😃 --- # Email Delivery Report | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9496725-email-delivery-report#main-content) Table of contents [](https://support.valimail.com/en/articles/9496725-email-delivery-report#h_bd9f5a8f4b) [](https://support.valimail.com/en/articles/9496725-email-delivery-report#h_13964069ee) [](https://support.valimail.com/en/articles/9496725-email-delivery-report#h_7549d0a837) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [Reports](https://support.valimail.com/en/collections/7305721-reports) Email Delivery Report Email Delivery Report ===================== What is the Email Delivery Report Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/9496725-email-delivery-report#h_bd9f5a8f4b) [](https://support.valimail.com/en/articles/9496725-email-delivery-report#h_13964069ee) [](https://support.valimail.com/en/articles/9496725-email-delivery-report#h_7549d0a837) **Applies to** - Enforce, Align, and Monitor The **Email Delivery Report** is a feature available in Enforce, Align as well as to a lesser extent in Monitor. In February 2024, Gmail and Yahoo updated their sender guidelines to require email authentication with DMARC. Messages failing or missing authentication will be rejected. [Learn more at Google's FAQ here.](https://support.google.com/a/answer/14229414) Valimail helps identify email-sending services that are at risk of being blocked by showing recent increments of email traffic sent by these services as well as their DMARC, SPF, and DKIM authentication results. **How to access the Email Delivery Report in Valimail** ======================================================= You can reach the Email delivery report by clicking on the **Email Delivery** **Report** section, located in the left side menu in Valimail Enforce/Align/Monitor: [![](https://downloads.intercomcdn.com/i/o/1086664682/dc8db9963376eda3243a14ec/Delvery-Report-Location.png?expires=1755792000&signature=5c58ba874011375aad47d0cccc0934d22ef85003bce9475e21cef86a1dc5f1c2&req=dSAvEM94mYdXW%2FMW1HO4zRH3s0TKAK%2BOPMzlS60%2B0u%2Fhar2GhrJ8vxin8zj8%0A%2BETpKL2G9woZCmKOfTk%3D%0A)](https://downloads.intercomcdn.com/i/o/1086664682/dc8db9963376eda3243a14ec/Delvery-Report-Location.png?expires=1755792000&signature=5c58ba874011375aad47d0cccc0934d22ef85003bce9475e21cef86a1dc5f1c2&req=dSAvEM94mYdXW%2FMW1HO4zRH3s0TKAK%2BOPMzlS60%2B0u%2Fhar2GhrJ8vxin8zj8%0A%2BETpKL2G9woZCmKOfTk%3D%0A) Once on the page, you may filter the data on: * From Domain * SPF result * DKIM result * If the sender is an enabled sender or not You may also sort the data shown in the table by name/number/date for: * Sender * DMARC result * SPF result * DKIM result * Email Volume * Last Report received You may do so using the arrow buttons next to each mentioned table entry: [![](https://downloads.intercomcdn.com/i/o/1086691793/e5444e982259292a130ab436/Filter.jpg?expires=1755792000&signature=9261041ebc919803a9dcf607398708998b7b0cad6ddd7d932a28b688aa754693&req=dSAvEM93nIZWWvMW1HO4zfW%2BJT2OTFJZvTKp9veeIyc1IbdSNtVbo2jlZ0Qa%0AGZwIZ8BBFpPqGH4QG%2Bs%3D%0A)](https://downloads.intercomcdn.com/i/o/1086691793/e5444e982259292a130ab436/Filter.jpg?expires=1755792000&signature=9261041ebc919803a9dcf607398708998b7b0cad6ddd7d932a28b688aa754693&req=dSAvEM93nIZWWvMW1HO4zfW%2BJT2OTFJZvTKp9veeIyc1IbdSNtVbo2jlZ0Qa%0AGZwIZ8BBFpPqGH4QG%2Bs%3D%0A) Please note that while the "Last report received" column is filtering based on the last report received, the date shown in the column is the last date an email was sent using that service. Because of the 24-hour delay in RUA report generation, we cannot show data for emails that have been sent in the last 24h What type of information is shown in the Email Delivery Report and how should this information be used? ======================================================================================================= As the name suggests, the Delivery Report shows the authentication results of specific email increments sent by multiple senders. Each sender will have one entry in the table which can be expanded by clicking on the **arrow button** next to the sender: [![](https://downloads.intercomcdn.com/i/o/1086736499/058d9745c1819bb9deb62d5c/Expand.jpg?expires=1755792000&signature=02ed0cde6155411fc0c80fe5ef197ba3bb92dad29070a738f718d0f8a1e5c9e3&req=dSAvEM59m4VWUPMW1HO4zfPXo9ZUB9hQMPuld7dvtscXyVdYo%2FQXZVFwSqYD%0AB7pZ2hAQc9hWEZ0FqiQ%3D%0A)](https://downloads.intercomcdn.com/i/o/1086736499/058d9745c1819bb9deb62d5c/Expand.jpg?expires=1755792000&signature=02ed0cde6155411fc0c80fe5ef197ba3bb92dad29070a738f718d0f8a1e5c9e3&req=dSAvEM59m4VWUPMW1HO4zfPXo9ZUB9hQMPuld7dvtscXyVdYo%2FQXZVFwSqYD%0AB7pZ2hAQc9hWEZ0FqiQ%3D%0A) The data will show the percentage of passed authentication for DMARC, SPF, and DKIM (aligned) as well as the authentication result for each upon expanding the sender. If multiple increments of traffic were sent they will be shown as multiple table entries upon expanding the sender. The status is determined by the pass rate percentage: 95-100% Passing, 51-94% Partially Passing and 0-50% Failing. Please note that the delivery status of the shown traffic under the sender does not tell the whole story of the configuration for said sender. Email volume needs to be taken into account when diagnosing a sender configuration. We recommend using this information in conjunction with the Authentication Report to get a better picture of the configuration status of a sender. It is also important to note that not all failing sending services need fixing. Unauthorized sending services should fail. We recommend filtering the data on "Enabled Senders" to look for potential issues with emails that were sent with already configured services. This data should be used to identify potential issues with sender configuration. That being said, many vendors only support one form of aligned authentication. Because of this, we recommend searching for our sender configuration articles to see what a specific sender is compatible with in terms of aligned authentication. In the example above, Amazon SES, while passing DMARC does so with aligned DKIM alone. While this sender can be configured for aligned SPF as well, this can only be done via a dedicated subdomain which is not always an option. In this scenario, no immediate action must be taken. The meaning of each authentication result ========================================= This is a short list of what each authentication result means: * "Pass" - Emails have passed the specific authentication (aligned for SPF and DKIM) * "Aligned but failing SPF authentication" - Emails have the header FROM domain and Return-Path domain match but the standard SPF authentication fails (sender is not whitelisted for SPF) * "Non aligned SPF domain" - The header FROM domain and Return-Path domain do not match * "Aligned but failing DKIM authentication" - The authentication is using a DKIM key configured under your domain but the email is failing DKIM. * "No aligned DKIM signatures" - The emails are not DKIM signed with any key configured under your domain. * * * Related Articles [Using the Authentication Report](https://support.valimail.com/en/articles/8466383-using-the-authentication-report) [Google & Yahoo Email Authentication Requirements For Bulk Senders](https://support.valimail.com/en/articles/9143173-google-yahoo-email-authentication-requirements-for-bulk-senders) [How to use the Valimail Align Authentication Report](https://support.valimail.com/en/articles/9318651-how-to-use-the-valimail-align-authentication-report) [Email Analyzer Report](https://support.valimail.com/en/articles/9530012-email-analyzer-report) Did this answer your question? 😞😐😃 --- # General Settings | Valimail Help Center [Skip to main content](https://support.valimail.com/en/collections/7305208-general-settings#main-content) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) General Settings General Settings ================ 24 articles [Setup your DNS records to use ValimailSetup your DNS records to use Valimail](https://support.valimail.com/en/articles/9142775-setup-your-dns-records-to-use-valimail) [MFA Configuration](https://support.valimail.com/en/collections/7305209-mfa-configuration) * * * [Setting Up 2FA With Authy](https://support.valimail.com/en/articles/8466423-setting-up-2fa-with-authy) [Set up Multi-Factor Authentication (MFA) in Enforce or MonitorMFA (Multi-factor authentication) setup in the Valimail platform](https://support.valimail.com/en/articles/9142761-set-up-multi-factor-authentication-mfa-in-enforce-or-monitor) [SSO for Enforce](https://support.valimail.com/en/collections/7305223-sso-for-enforce) * * * [Tutorial: Integrating Valimail with OneLogin](https://support.valimail.com/en/articles/8466409-tutorial-integrating-valimail-with-onelogin) [Tutorial: Integrating Centrify/Idaptiv with Valimail Enforce](https://support.valimail.com/en/articles/8466408-tutorial-integrating-centrify-idaptiv-with-valimail-enforce) [Tutorial: How to Integrate IBM Cloud Identity with Valimail Enforce](https://support.valimail.com/en/articles/8466407-tutorial-how-to-integrate-ibm-cloud-identity-with-valimail-enforce) [Tutorial: Integrating Symantec Email Fraud Protection (EFP) with Microsoft Azure AD SSO](https://support.valimail.com/en/articles/8466406-tutorial-integrating-symantec-email-fraud-protection-efp-with-microsoft-azure-ad-sso) [Integrating Valimail with Okta](https://support.valimail.com/en/articles/8466405-integrating-valimail-with-okta) [Tutorial: Integrating Valimail with Okta](https://support.valimail.com/en/articles/8466403-tutorial-integrating-valimail-with-okta) [Tutorial: How to Integrate Google SSO with Valimail Products](https://support.valimail.com/en/articles/8466401-tutorial-how-to-integrate-google-sso-with-valimail-products) [Tutorial: Integrating Valimail with a SAML 2.0 SSO Provider](https://support.valimail.com/en/articles/8466398-tutorial-integrating-valimail-with-a-saml-2-0-sso-provider) [Tutorial: How to Integrate Microsoft AD FS with Valimail Enforce](https://support.valimail.com/en/articles/8466397-tutorial-how-to-integrate-microsoft-ad-fs-with-valimail-enforce) [Tutorial: How to integrate Microsoft Entra ID SSO with ValimailStep for seeting up Single Sign-On in Valimail using Entra ID (formarly known as Azure AD).](https://support.valimail.com/en/articles/8466393-tutorial-how-to-integrate-microsoft-entra-id-sso-with-valimail) [Supported SSO Providers for Valimail](https://support.valimail.com/en/articles/8466391-supported-sso-providers-for-valimail) [SSO for Valigov](https://support.valimail.com/en/collections/7305225-sso-for-valigov) * * * [Tutorial: Integrating ValiGOV Enforce with Microsoft Azure AD SSOStep for seeting up Single Sign-On in ValiGOV using Entra ID (formarly known as Azure AD).](https://support.valimail.com/en/articles/8466419-tutorial-integrating-valigov-enforce-with-microsoft-azure-ad-sso) [Tutorial: How to Integrate Okta SSO with ValiGov Enforce](https://support.valimail.com/en/articles/8466418-tutorial-how-to-integrate-okta-sso-with-valigov-enforce) [Integrating Valigov Enforce with a SAML 2.0 SSO Provider](https://support.valimail.com/en/articles/8466416-integrating-valigov-enforce-with-a-saml-2-0-sso-provider) [Tutorial: How to Integrate IBM Cloud Identity with Valigov](https://support.valimail.com/en/articles/8466415-tutorial-how-to-integrate-ibm-cloud-identity-with-valigov) [Tutorial: How to Integrate Google SSO with Valigov](https://support.valimail.com/en/articles/8466414-tutorial-how-to-integrate-google-sso-with-valigov) [Tutorial: How to Integrate Microsoft AD FS with Valigov](https://support.valimail.com/en/articles/8466413-tutorial-how-to-integrate-microsoft-ad-fs-with-valigov) [Supported SSO Providers for Valigov](https://support.valimail.com/en/articles/8466411-supported-sso-providers-for-valigov) [SSO for Twilio Sendgrid](https://support.valimail.com/en/collections/7305228-sso-for-twilio-sendgrid) * * * [Tutorial: Integrating Valimail for Twilio SendGrid with Okta](https://support.valimail.com/en/articles/8466422-tutorial-integrating-valimail-for-twilio-sendgrid-with-okta) [Tutorial: Integrating Valimail for Twilio SendGrid with OneLogin](https://support.valimail.com/en/articles/8466421-tutorial-integrating-valimail-for-twilio-sendgrid-with-onelogin) [Tutorial: Integrating Valimail for Twilio SendGrid with a SAML 2.0 SSO Provider](https://support.valimail.com/en/articles/8466420-tutorial-integrating-valimail-for-twilio-sendgrid-with-a-saml-2-0-sso-provider) --- # Using the Authentication Report | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466383-using-the-authentication-report#main-content) Table of contents [](https://support.valimail.com/en/articles/8466383-using-the-authentication-report#h_e3a6b8a3a5) [](https://support.valimail.com/en/articles/8466383-using-the-authentication-report#h_6544709167) [](https://support.valimail.com/en/articles/8466383-using-the-authentication-report#h_af8a90f7e5) [](https://support.valimail.com/en/articles/8466383-using-the-authentication-report#h_14d02b0ae7) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [Reports](https://support.valimail.com/en/collections/7305721-reports) Using the Authentication Report Using the Authentication Report =============================== How to use the Authentication Report in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8466383-using-the-authentication-report#h_e3a6b8a3a5) [](https://support.valimail.com/en/articles/8466383-using-the-authentication-report#h_6544709167) [](https://support.valimail.com/en/articles/8466383-using-the-authentication-report#h_af8a90f7e5) [](https://support.valimail.com/en/articles/8466383-using-the-authentication-report#h_14d02b0ae7) This article is intended for customers using the paid version of our product, Enforce. Monitor customers using our free product should review our Getting Started articles as the UI may differ slightly for their accounts. DMARC and Report Types ====================== DMARC allows domain owners to specify which email systems are allowed to send emails on their behalf. DMARC allows the domain owner to specify a policy that dictates what happens with emails that are not explicitly allowed. These policies are applied by the receiver of the emails. One of the DMARC policy options is “p=none” which allows domain owners to monitor the domain’s email traffic and gather important information before blocking non-authorized emails. Adding a DMARC record to your DNS with a policy of “p=none” will not impact your existing email flows in any way. All emails that are currently being delivered (both legitimate and non-legitimate) will continue to be delivered. DMARC includes a reporting component that shows which systems are sending emails as your domain. There are two types of reports, aggregate reports, and failure reports. **Failure Reports** =================== Valimail does not collect failure reports. These types of reports may reveal personally identifiable information (PII) and for that reason, most email receivers do not send them. **Aggregate Reports** ===================== DMARC aggregate reports are sent by email receivers around the world once per day, per receiver. Not all email receivers send DMARC reports but most of the world’s largest receivers do. For example, Google, Yahoo! AOL, Mail.ru, and Seznam all send DMARC aggregate reports. DMARC reports are only sent for domains that have DMARC records that specify a recipient for the aggregate reports. The DMARC data includes information on emails seen by the receiver and where the “From:” address is the domain that has the DMARC record. DMARC aggregate reports are designed to contain no personal data or PII. The data contained in these reports is GDPR (General Data Protection Regulation) compliant. The reports are XML documents that are emailed as attachments to the recipient(s) specified in the DMARC record. They contain the following information: * IP of servers sending emails * DNS name of the sending server * Email authentication status (SPF/DKIM/DMARC) * DKIM key information Authentication Report Page ========================== Valimail’s world-class sender identification technology analyzes DMARC aggregate report data and presents it in an easy to understand form. The chart at the top part of the “Authentication Report” page represents the DMARC aggregate report data collected over the previous 7 days. [![a graph with blue squares](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211428/90a946f0dba02a073fa95894/XVSlRyJTJX2TVxmN-OMNEaluGICHpSBIkQ.png-1605308190?expires=1755792000&signature=94d1c027b2dfc74740de9c65951384fe1ec4e1922923c1467b8eff8d8d44f242&req=fCUmFMh%2FmYNXFb4f3HP0gM%2FXkyZqDLZ7UCAqCPHp7y1Tj6z8ZcbcdlBMFUaH%0AiX43kAT4Cu8RaC4CQQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211428/90a946f0dba02a073fa95894/XVSlRyJTJX2TVxmN-OMNEaluGICHpSBIkQ.png-1605308190?expires=1755792000&signature=94d1c027b2dfc74740de9c65951384fe1ec4e1922923c1467b8eff8d8d44f242&req=fCUmFMh%2FmYNXFb4f3HP0gM%2FXkyZqDLZ7UCAqCPHp7y1Tj6z8ZcbcdlBMFUaH%0AiX43kAT4Cu8RaC4CQQ%3D%3D%0A) 1. The domain name 2. DMARC reporting categories: * DMARC: Displays the numbers of emails passing and failing DMARC * Aligned SPF: the number of emails that were SPF aligned and those that were not aligned * Aligned DKIM: the number of emails that were DKIM aligned and those that were not aligned * Disposition: the disposition of emails based on your existing DMARC policy 3. Date Picker. By default, the authentication report will show the last 7 days, but you can adjust the date picker to go as far back as 6 months (if there is data from that period) 4. By default, this chart will display the number of emails passing and failing DMARC The bottom half of the “Authentication Report” consists mainly of a list of known services that have been seen sending on behalf of the domain in question. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211439/e8699b69c24f46e94cae7261/7sWRaKKhq_9FvWj1XV33eBKDeA_vS24ZyA.png-1605308190?expires=1755792000&signature=b2caea86d16152d108b624848c6d1eee9a02de0f350467352d6fd821916369b8&req=fCUmFMh%2FmYJWFb4f3HP0gMfZp%2FJlLHi3DAwAakhsh%2BL%2BVitheEky81gM6zP7%0Ab%2FU3ef0kreDsa7ZNfA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211439/e8699b69c24f46e94cae7261/7sWRaKKhq_9FvWj1XV33eBKDeA_vS24ZyA.png-1605308190?expires=1755792000&signature=b2caea86d16152d108b624848c6d1eee9a02de0f350467352d6fd821916369b8&req=fCUmFMh%2FmYJWFb4f3HP0gMfZp%2FJlLHi3DAwAakhsh%2BL%2BVitheEky81gM6zP7%0Ab%2FU3ef0kreDsa7ZNfA%3D%3D%0A) 1. DMARC Authentication: the number of emails passing and failing DMARC, as well as the pass rate for SPF, DKIM, and DMARC override. 2. Mostly Passing: services that have a DMARC pass rate higher than 95%. 3. Partially Passing: services that have a DMARC pass rate between 50% - 95%. 4. Mostly Failing: services with a DMARC pass rate below 50%. 5. Unidentified Senders: we could not determine the services that sent the messages in this category. The message may have been transmitted in a way that makes it impossible to conclusively determine its origin, the service may not be in our catalog, or the message may be fraudulent. 6. Internal Sources: messages in this category are originating from systems managed by your organization. Click on one of the known services in the “Authentication Report” to see a detailed report for that particular service. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211444/9d53d80309ab80e9bb1346cf/Z-EGP_oxR4rpf6BTVo2b8_204yvl3Cjflw.png-1605308190?expires=1755792000&signature=c905f2b0283887d25c6ad978832bc7b28215b831edc1b187a18417f19f1bfd82&req=fCUmFMh%2FmYVbFb4f3HP0gP74oB9ERcqDow5LyWH5bk9nDW5N6pU7rSVsfcO3%0AVBrJ7TGcZAZ4fb9afw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211444/9d53d80309ab80e9bb1346cf/Z-EGP_oxR4rpf6BTVo2b8_204yvl3Cjflw.png-1605308190?expires=1755792000&signature=c905f2b0283887d25c6ad978832bc7b28215b831edc1b187a18417f19f1bfd82&req=fCUmFMh%2FmYVbFb4f3HP0gP74oB9ERcqDow5LyWH5bk9nDW5N6pU7rSVsfcO3%0AVBrJ7TGcZAZ4fb9afw%3D%3D%0A) 1. DMARC Authentication: % of emails passing DMARC, SPF, and DKIM as well as the emails passing with a DMARC override and the emails failing DMARC. 2. Direct vs. Forwarded 3. SPF Domains: a list of all the aligned SPF domains this service is using. If the service is not sending SPF aligned email, you can see it here 4. DKIM keys associated with this service. Click on “Add DKIM Key” to add a new key 5. Forwarders: emails that are sent to one email address but then automatically forwarded by one of these services to another email address. This is different from a recipient of an email manually forwarding this to someone else. Next to the DMARC authentication tab, you will see another tab called Source IPS: This contains detailed information from the aggregate reports that pertain to that specific sender: [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211449/b94671fd116fc84e9918b903/I6FKkumnZd3zL_aEFzCDI0szhblUhFgTgA.png-1682370261?expires=1755792000&signature=2bd592b2db9737ebff0e5aeb4e96ca19e0faf5833a8afc543cd0b7ce762b8444&req=fCUmFMh%2FmYVWFb4f3HP0gMCg6imkFwwTrtlFXgdtTZ2%2BiQQG5LdhnxjxusPm%0AVo5hkD1gRZ5dBUsiTw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211449/b94671fd116fc84e9918b903/I6FKkumnZd3zL_aEFzCDI0szhblUhFgTgA.png-1682370261?expires=1755792000&signature=2bd592b2db9737ebff0e5aeb4e96ca19e0faf5833a8afc543cd0b7ce762b8444&req=fCUmFMh%2FmYVWFb4f3HP0gMCg6imkFwwTrtlFXgdtTZ2%2BiQQG5LdhnxjxusPm%0AVo5hkD1gRZ5dBUsiTw%3D%3D%0A) 1. Message Count: Shows the message volume 2. Source IP: Shows what is the Source IP of the messages 3. PTR Name: This is the Pointer Name for the IP in question 4. Header From: This is also called the Friendly From and it is the actual visible sending domain. This does not need to match the org domain. It can also be a subdomain of that. (eg: subdomain.techco.example) 5. SPF Domain: This is also called the return path and is only visible in the email header or aggregate report. It is important for knowing if an email is SPF-aligned or not. 6. DMARC Result: This tells us if the email passed or failed DMARC authentication 7. SPF result: This is a combined report for SPF pass and SPF alignment. It will only show a Pass if the source IP is part of the SPF record of the SPF domain and if the SPF domain is aligned with the Header From domain 8. DKIM result: This is a combined report for DKIM pass and DKIM alignment. It will only show a pass if the email is DKIM signed and the DKIM signing domain is aligned with the Header From domain. **FYI**: The Source IPS section is not available on all Valimail Enforce Packages. If you wish to take advantage of this feature please contact your Valimail Customer Success Manager for more help with this. * * * Related Articles [NMI](https://support.valimail.com/en/articles/9106916-nmi) [HighRadius](https://support.valimail.com/en/articles/9106917-highradius) [Source IP feature](https://support.valimail.com/en/articles/9143162-source-ip-feature) [How to use the Valimail Align Authentication Report](https://support.valimail.com/en/articles/9318651-how-to-use-the-valimail-align-authentication-report) [Qualys](https://support.valimail.com/en/articles/10185647-qualys) Did this answer your question? 😞😐😃 --- # Tutorial: Integration Symantec EFP with Okta | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9243032-tutorial-integration-symantec-efp-with-okta#main-content) Table of contents [](https://support.valimail.com/en/articles/9243032-tutorial-integration-symantec-efp-with-okta#h_2219f59b36) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [EFP](https://support.valimail.com/en/collections/9323482-efp) Tutorial: Integration Symantec EFP with Okta Tutorial: Integration Symantec EFP with Okta ============================================ Integration Symantec EFP with Okta Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/9243032-tutorial-integration-symantec-efp-with-okta#h_2219f59b36) 1. Login to your Okta account as a Super Admin or Application Admin, then navigate to the Administrator dashboard. ​ 2. Create a SAML application and enter the following information: ​ **Identified (Entity ID):** [https://app.emailfraudprotect.com](https://app.emailfraudprotect.com/) **Reply URL (Assertion Consumer Service URL):** [https://app.emailfraudprotect.com/sso/consume](https://app.emailfraudprotect.com/sso/consume) **Sign on URL:** [https://app.emailfraudprotect.com/users/sign\_in](https://app.emailfraudprotect.com/users/sign_in) **Relay State:** **Logout URL:** ​ ​ 3. The following additional attributes must be setup for the application: **NameValue**FirstNameuser.firstNameLastNameuser.lastNameEmailuser.email ​ 4. Download the IdP metadata file (you'll need this in a later step). Now, assign the application to whichever user(s) you intend to test with. ​ 5. Login to Symantec EFP, click on your user name (upper-right), then select **Account settings.** ​ 6. Navigate to **Authentication > Single Sign-on**, click **Setup**, and enter the following information: * **IdP Metadata File**: Upload the file you saved from Okta in Step 4. * **Enable JIT Provisioning (optional)**: Check this option to enable Just In Time (JIT) Provisioning. * **Provisioning Domains (for JIT)**: Add one or more provisioning domains. * Click **Enable Single Sign-On**. ​ **Testing SP-initiated SSO** ---------------------------- 1. Go to: [https://app.emailfraudprotect.com/users/sign\_in](https://app.emailfraudprotect.com/users/sign_in) . 2. Enter your **Email**, then click **Next**: 3. Click **Login with SSO**. The application will now follow the SP-initiated login flow. * * * Related Articles [Tutorial: How to Integrate Google SSO with Valimail Products](https://support.valimail.com/en/articles/8466401-tutorial-how-to-integrate-google-sso-with-valimail-products) [Tutorial: Integrating Valimail with Okta](https://support.valimail.com/en/articles/8466403-tutorial-integrating-valimail-with-okta) [Tutorial: How to Integrate Google SSO with Valigov](https://support.valimail.com/en/articles/8466414-tutorial-how-to-integrate-google-sso-with-valigov) [Tutorial: How to Integrate IBM Cloud Identity with Valigov](https://support.valimail.com/en/articles/8466415-tutorial-how-to-integrate-ibm-cloud-identity-with-valigov) [Tutorial: Integrating Valimail for Twilio SendGrid with Okta](https://support.valimail.com/en/articles/8466422-tutorial-integrating-valimail-for-twilio-sendgrid-with-okta) Did this answer your question? 😞😐😃 --- # What is the difference between EFP and Valimail? | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9242986-what-is-the-difference-between-efp-and-valimail#main-content) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [EFP](https://support.valimail.com/en/collections/9323482-efp) What is the difference between EFP and Valimail? What is the difference between EFP and Valimail? ================================================ Getting started in Email Fraud Protect Updated over a year ago EFP, or "Email Fraud Protect" was the name of a Symantec-branded instance of the Valimail Enforce platform. The old instance was referred to as "Email Fraud Protect (powered by Valimail)" or simply as "EFP" in many cases. The platforms have been merged into a single instance which is just has the Valimail Enforce branding and logos in the UI. In the backend there were no changes- the legacy DNS setup instructions are still functional and you can use the setup instructions in the **[Getting Started with Symantec Email Fraud Protect](https://support.valimail.com/en/articles/9243002-getting-started-with-symantec-email-fraud-protect) ** article or you can use Valimail's standard delegation instructions for your domain(s) for onboarding. If you have questions about specific articles or need help setting up a sender please check in the other sections of our KB or contact the Valimail Support Team. * * * Related Articles [How do I manage the DMARC record in Valimail?](https://support.valimail.com/en/articles/8466300-how-do-i-manage-the-dmarc-record-in-valimail) [Enforce Self-Onboarding Guide](https://support.valimail.com/en/articles/8466339-enforce-self-onboarding-guide) [Tutorial: Integrating Valimail with a SAML 2.0 SSO Provider](https://support.valimail.com/en/articles/8466398-tutorial-integrating-valimail-with-a-saml-2-0-sso-provider) [Symantec Email Security.Cloud (MessageLabs)](https://support.valimail.com/en/articles/8759547-symantec-email-security-cloud-messagelabs) [Getting Started with Symantec Email Fraud Protect](https://support.valimail.com/en/articles/9243002-getting-started-with-symantec-email-fraud-protect) Did this answer your question? 😞😐😃 --- # Supported SSO Providers for Symantec Email Fraud Protect | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9243019-supported-sso-providers-for-symantec-email-fraud-protect#main-content) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [EFP](https://support.valimail.com/en/collections/9323482-efp) Supported SSO Providers for Symantec Email Fraud Protect Supported SSO Providers for Symantec Email Fraud Protect ======================================================== Updated over a year ago Symantec Email Fraud Protect (EFP) supports some of the most popular Single Sign-On (SSO) providers. Click on a supported provider below for instructions on how to add Symantec EFP to your SSO environment. [Microsoft Active Directory](https://support.valimail.com/en/articles/8466406-tutorial-integrating-symantec-email-fraud-protection-efp-with-microsoft-azure-ad-sso) [Okta](https://support.valimail.com/en/articles/9243032-tutorial-integration-symantec-efp-with-okta) * * * Related Articles [Supported SSO Providers for Valimail](https://support.valimail.com/en/articles/8466391-supported-sso-providers-for-valimail) [Tutorial: Integrating Symantec Email Fraud Protection (EFP) with Microsoft Azure AD SSO](https://support.valimail.com/en/articles/8466406-tutorial-integrating-symantec-email-fraud-protection-efp-with-microsoft-azure-ad-sso) [Supported SSO Providers for Valigov](https://support.valimail.com/en/articles/8466411-supported-sso-providers-for-valigov) [What is the difference between EFP and Valimail?](https://support.valimail.com/en/articles/9242986-what-is-the-difference-between-efp-and-valimail) [Getting Started with Symantec Email Fraud Protect](https://support.valimail.com/en/articles/9243002-getting-started-with-symantec-email-fraud-protect) Did this answer your question? 😞😐😃 --- # Getting Started with Symantec Email Fraud Protect | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9243002-getting-started-with-symantec-email-fraud-protect#main-content) Table of contents [](https://support.valimail.com/en/articles/9243002-getting-started-with-symantec-email-fraud-protect#h_e3408cd92a) [](https://support.valimail.com/en/articles/9243002-getting-started-with-symantec-email-fraud-protect#h_86f9708a45) [](https://support.valimail.com/en/articles/9243002-getting-started-with-symantec-email-fraud-protect#h_0c06a7e9d3) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [EFP](https://support.valimail.com/en/collections/9323482-efp) Getting Started with Symantec Email Fraud Protect Getting Started with Symantec Email Fraud Protect ================================================= Getting started in Email Fraud Protect Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/9243002-getting-started-with-symantec-email-fraud-protect#h_e3408cd92a) [](https://support.valimail.com/en/articles/9243002-getting-started-with-symantec-email-fraud-protect#h_86f9708a45) [](https://support.valimail.com/en/articles/9243002-getting-started-with-symantec-email-fraud-protect#h_0c06a7e9d3) New EFP customers and Broadcom prospects onboarding on to the Valimail/EFP platform should point their DMARC record to the platform by creating a DMARC NS record and point it to ns.emailfraudprotect.email. (notice the period at the end). \_dmarc.yourdomain.com NS ns.emailfraudprotect.email. Follow these steps to point your DMARC record to Symantec Email Fraud Protect. **Update your \_dmarc TXT record.** ----------------------------------- This allows Symantec/Broadcom to receive your DMARC aggregate reports. **If you already have a \_dmarc TXT record:** add **dmarc\_agg@emailfraudprotect.** to the "rua" parameter. Your TXT record should look as follows: "v=DMARC1; p=none; rua=mailto:[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection) ;" **If you don't have a \_dmarc TXT record:** create the following TXT record in DNS: | | | | --- | --- | | **Type** | TXT | | **Host/Name** | \_dmarc. | | **Value** | "v=DMARC1; p=none; rua=mailto:[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection)
;" | **Example:** If your domain name is **vmcs1.com**, the **host/name** value to create for the TXT record would be **\_dmarc.vmcs1.com** -------------------------------------------------------------------------------------------------------------------------------------- **Note:** --------- * If a \_dmarc TXT record already exists, be sure to only add **[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#2d49404c5f4e724c4a4a6d48404c44414b5f4c58495d5f4259484e590348404c4441) ** to the "rua" parameter; do not modify any other parameters in the record unless you're sure of what you're doing, otherwise you may impact email deliverability for your organization. * No change to your email flow will occur. Symantec will see no PII. **Still having problems?** Just email us at **[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#691a1c1919061b1d290c040800050f1b081c0d191b061d0c0a1d470a0604) ** -- we're here to help! * * * Related Articles [Getting Started with Valimail Monitor](https://support.valimail.com/en/articles/8466256-getting-started-with-valimail-monitor) [Getting Started with DMARC Monitor for Twilio SendGrid](https://support.valimail.com/en/articles/8466259-getting-started-with-dmarc-monitor-for-twilio-sendgrid) [Getting Started with Valimail DMARC Monitor for FireEye](https://support.valimail.com/en/articles/8466261-getting-started-with-valimail-dmarc-monitor-for-fireeye) [Pointing a DMARC Record to Valimail](https://support.valimail.com/en/articles/8466367-pointing-a-dmarc-record-to-valimail) [DMARC FAQs](https://support.valimail.com/en/articles/8466457-dmarc-faqs) Did this answer your question? 😞😐😃 --- # Setup your DNS records to use Valimail | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/9142775-setup-your-dns-records-to-use-valimail#main-content) Table of contents [](https://support.valimail.com/en/articles/9142775-setup-your-dns-records-to-use-valimail#h_6d7f0b3499) [](https://support.valimail.com/en/articles/9142775-setup-your-dns-records-to-use-valimail#h_186e45b394) [](https://support.valimail.com/en/articles/9142775-setup-your-dns-records-to-use-valimail#h_731309bf48) [](https://support.valimail.com/en/articles/9142775-setup-your-dns-records-to-use-valimail#h_e78b627700) [All Collections](https://support.valimail.com/en/) [Valimail Suite](https://support.valimail.com/en/collections/3986010-valimail-suite) [General Settings](https://support.valimail.com/en/collections/7305208-general-settings) Setup your DNS records to use Valimail Setup your DNS records to use Valimail ====================================== Setup your DNS records to use Valimail Updated over a month ago Table of contents [](https://support.valimail.com/en/articles/9142775-setup-your-dns-records-to-use-valimail#h_6d7f0b3499) [](https://support.valimail.com/en/articles/9142775-setup-your-dns-records-to-use-valimail#h_186e45b394) [](https://support.valimail.com/en/articles/9142775-setup-your-dns-records-to-use-valimail#h_731309bf48) [](https://support.valimail.com/en/articles/9142775-setup-your-dns-records-to-use-valimail#h_e78b627700) The instructions below apply only to Valimail Align and Valimail Enforce accounts. If you signed up for a Monitor account, refer to this [article](https://support.valimail.com/en/articles/8466256-getting-started-with-valimail-monitor) . Full Functionality (Control) ============================ In order to take advantage of Valimail's automated, self-serve DMARC configuration and management capabilities, you'll have to make a few one-time updates in your DNS for **three records:** DMARC, SPF, and DKIM. Please follow these steps to create and delegate your DMARC, SPF, and DKIM records. DMARC ----- You will need to add a NameServer (NS) record to your DNS zone to manage your domain’s **DMARC policy** within the Valimail system. To enable DMARC for a domain, please add the following NS record for the “\_dmarc” domain to your DNS: * Record Name: \_dmarc.yourdomain.com. * Record Type: NS * Record Value: ns.vali.email. We recommend a TTL of 300 seconds, although using a longer TTL (up to 3600 seconds) should be fine if you'd like to reduce the load on your DNS server. Please note that because of existing DNS TTLs it may take some time for Valimail to detect that you've updated your DNS with the correct settings. You can check your current record at any time using [Valimail's domain checker](https://domain-checker.valimail.com/dmarc/) . ​**If your DNS Host does not support custom NS records:** In this case, you will need to point your DMARC record to Valimail, by adding the following CNAME record for the “\_dmarc” subdomain to your DNS: * Record Name: \_dmarc.yourdomain.com. * Record Type: CNAME * Record Value: yourdomain.com.\_dmarca.vali.email. When using this method, only the DMARC record and not the reporting domains are managed by Valimail. For more information about setting up external reporting domains when using a CNAME \_dmarc record, [click here](https://dmarc.org/2015/08/receiving-dmarc-reports-outside-your-domain/) . If the above CNAME workaround does not work, you can update your DMARC with a TXT record, but this will require you to manually update your record once you are ready to move to enforcement instead of using the Valimail platform. ​ **Best Practice:** Delete the “\_dmarc” TXT record from your DNS zones after you’ve added the NS record (or CNAME record). * * * SPF --- Make sure you back up your existing SPF record before making this change You will need to add a TEXT record (TXT) to your DNS zone to manage your domain’s Instant SPF® responses from the Valimail system. To add an SPF record for your domain, please add the following TXT record to your DNS: ​ "**v=spf1 include:%{i}.\_ip.%{h}.\_ehlo.%{d}.\_spf.vali.email ~all**" ​ We recommend a TTL of 300 seconds, although using a longer TTL (up to 3600 seconds) should be fine if you'd like to reduce load on your DNS server. Please note that because of existing DNS TTLs it may take some time (up to an hour) for Valimail to detect that you've configured the DNS record correctly. **NOTE:** If you already have an SPF record, you will be replacing your existing record with our record. Make sure you back up your existing SPF record in the event that you need to revert your change. This is in order to leverage the patented instant SPF technology from your enabled senders list in Valimail. If you absolutely need to include anything beyond the Valimail macro, add an additional include before the ~all. For example, _v=spf1 include:%{i}.\_ip.%{h}.\_ehlo.%{d}.\_spf.vali.email include:spf.protection.outlook.com ~all_ * * * DKIM ---- Make sure you add any existing DKIM keys in your DNS to the Valimail platform before making this change To enable DKIM for your domain, please add the following NS record for the “\_domainkey” record to your DNS: * Record Name: \_domainkey.yourdomain.com. * Record Type: NS * Record Value: ns.vali.email. We recommend a TTL of 300 seconds, although using a longer TTL (up to 3600 seconds) should be fine if you'd like to reduce the load on your DNS server. Please note that because of existing DNS TTLs it may take some time for Valimail to detect that you've updated your DNS with the correct settings. This is done to allow our platform to respond with the keys you have enabled for your senders in your account for your particular domains. It also allows you to add or remove keys in our platform without needing to make further changes in your DNS related to DKIM. ​ * * * Related Articles [How do I manage the DMARC record in Valimail?](https://support.valimail.com/en/articles/8466300-how-do-i-manage-the-dmarc-record-in-valimail) [Pointing a DMARC Record to Valimail](https://support.valimail.com/en/articles/8466367-pointing-a-dmarc-record-to-valimail) [Pointing DKIM to Valimail](https://support.valimail.com/en/articles/8466369-pointing-dkim-to-valimail) [DNS Configuration DNS Made Easy](https://support.valimail.com/en/articles/8466438-dns-configuration-dns-made-easy) [Valimail Enforce Offboarding Process](https://support.valimail.com/en/articles/9143118-valimail-enforce-offboarding-process) Did this answer your question? 😞😐😃 --- # Braze | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8471024-braze#main-content) Table of contents [](https://support.valimail.com/en/articles/8471024-braze#h_ba30fb2828) [](https://support.valimail.com/en/articles/8471024-braze#h_206f685db4) [](https://support.valimail.com/en/articles/8471024-braze#h_6b83133a49) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Braze Braze ===== How to set up DMARC for Braze in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8471024-braze#h_ba30fb2828) [](https://support.valimail.com/en/articles/8471024-braze#h_206f685db4) [](https://support.valimail.com/en/articles/8471024-braze#h_6b83133a49) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Braze** and how they are managed in Valimail. Because this service leverages Sparkpost's email infrastructure, it requires additions to your DNS records outside of the Valimail platform. Adding **Braze** as an authorized sender in the Valimail platform usually requires a dedicated subdomain to be pointed to the Sparkpost infrastructure and typically the DKIM keys will be added in the Valimail platform. Configuring DKIM authentication for your Braze emails ===================================================== This method confirms that your Braze email-sending domain is authorized to send mail on your behalf. This method is designed to validate the sender’s authenticity and ensure the integrity of the message is preserved. It also uses individual cryptographic digital signatures so ISPs can be sure the mail they’re delivering is the same as the mail you sent. To setup DKIM in Braze for your domain, **please contact Braze support**. Braze signs the mail with your secret private key. The ISPs verify the signature against your public key, which is stored in your custom DNS record. No two signatures are exactly alike, and only your public key can successfully verify your private key signature. You can also find the instructions on how to set up DKIM and SPF for Braze, **[here](https://www.braze.com/docs/user_guide/onboarding_with_braze/email_setup/authentication/#sender-policy-framework-spf) **. Add a Braze DKIM key in Valimail ================================ You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Braze emails ==================================================== Once you establish that Braze is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [SparkPost](https://support.valimail.com/en/articles/8705813-sparkpost) [DuoCircle](https://support.valimail.com/en/articles/8754568-duocircle) [UKG Pro (ex Ultipro)](https://support.valimail.com/en/articles/8771250-ukg-pro-ex-ultipro) [Yandex](https://support.valimail.com/en/articles/8775772-yandex) [ClusterCS](https://support.valimail.com/en/articles/8814365-clustercs) Did this answer your question? 😞😐😃 --- # BombBomb | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8471023-bombbomb#main-content) Table of contents [](https://support.valimail.com/en/articles/8471023-bombbomb#h_5239a4e8d9) [](https://support.valimail.com/en/articles/8471023-bombbomb#h_dcddc1b0cd) [](https://support.valimail.com/en/articles/8471023-bombbomb#h_2536af4062) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) BombBomb BombBomb ======== How to set up DMARC for BombBomb in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8471023-bombbomb#h_5239a4e8d9) [](https://support.valimail.com/en/articles/8471023-bombbomb#h_dcddc1b0cd) [](https://support.valimail.com/en/articles/8471023-bombbomb#h_2536af4062) SPF(supported) / (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **BombBomb** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your BombBomb emails ======================================================== BombBomb does not currently support custom DKIM keys for most accounts because they sign with their own. They do support DKIM for Teams accounts. If you want to setup DKIM for your team, please contact us as **[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#2d494841445b485f546d4f42404f4f42404f034e4240) ** to speak with their Deliverability department. You can also find the instructions on how to set up DKIM and SPF for BombBomb, **[here](https://support.bombbomb.com/hc/en-us/articles/115000429411-Modifying-SPF-records-for-BombBomb-emails-and-DKIM-questions) **. Add a BombBomb DKIM key in Valimail =================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your BombBomb emails ======================================================= Once you establish that BombBomb is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [SchoolMessenger](https://support.valimail.com/en/articles/8758343-schoolmessenger) [OneTrust](https://support.valimail.com/en/articles/8772461-onetrust) [JustHost](https://support.valimail.com/en/articles/8776514-justhost) [Tutanota](https://support.valimail.com/en/articles/8822962-tutanota) [Exlibris](https://support.valimail.com/en/articles/9096838-exlibris) Did this answer your question? 😞😐😃 --- # Bullhorn | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8471025-bullhorn#main-content) Table of contents [](https://support.valimail.com/en/articles/8471025-bullhorn#h_40a267da3f) [](https://support.valimail.com/en/articles/8471025-bullhorn#h_ead6b99fc4) [](https://support.valimail.com/en/articles/8471025-bullhorn#h_cf9a6ee2d1) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Bullhorn Bullhorn ======== How to set up DMARC for Bullhorn in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8471025-bullhorn#h_40a267da3f) [](https://support.valimail.com/en/articles/8471025-bullhorn#h_ead6b99fc4) [](https://support.valimail.com/en/articles/8471025-bullhorn#h_cf9a6ee2d1) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Bullhorn** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Bullhorn emails ======================================================== #### **Create a CNAME record** **1.** To create a CNAME record, log in to your DNS Hosting Provider and locate the CNAME section in the admin tool. Each hosting provider has a different interface, but this is typically found under DNS. Example: Click Manage > Click DNS > Add CNAME record. **2.** Format the CNAME record as follows, replacing mydomainname with your domain name: Host: bh.\_domainkey.mydomainname.com Points to: bh.\_domainkey.bullhornmail.com **Important**: If you manage DKIM in Valimail, you will need to add the above CNAME DKIM key ion your domain's configuration page in Valimail Enforce. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852153059/56843f3a1e9fb38207875f3e/ec-zK-dfAt_FZut6HvtQ1p7QLKfjSbZufA.png-1683152635?expires=1755792000&signature=27e0732398080b7f35e77f3b87173fc528a5a487baabfc00d3afee13746b6b81&req=fCUlF8x9nYRWFb4f3HP0gDuajcluNBf9GZGcq%2BvQsLSvISiCf2M0eJIH8kQW%0ACrVErD5G7D2SOiIBsA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852153059/56843f3a1e9fb38207875f3e/ec-zK-dfAt_FZut6HvtQ1p7QLKfjSbZufA.png-1683152635?expires=1755792000&signature=27e0732398080b7f35e77f3b87173fc528a5a487baabfc00d3afee13746b6b81&req=fCUlF8x9nYRWFb4f3HP0gDuajcluNBf9GZGcq%2BvQsLSvISiCf2M0eJIH8kQW%0ACrVErD5G7D2SOiIBsA%3D%3D%0A) **3.** Contact Bullhorn Support and let us know you are ready to enable DKIM on mass mails to be DMARC compliant and we’ll complete the process on our end. You can also find the instructions on how to set up DKIM and SPF for Bullhorn, **[here](https://help.bullhorn.com/bhatsTopics/s/article/ATS-SPF-Records-and-Sending-Email-from-Bullhorn) **. Add a Bullhorn DKIM key in Valimail =================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Bullhorn emails ======================================================= Once you establish that Bullhorn is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [CakeMail](https://support.valimail.com/en/articles/8752225-cakemail) [Everlytic](https://support.valimail.com/en/articles/8754630-everlytic) [PartnerStack](https://support.valimail.com/en/articles/8810952-partnerstack) [HappyFox](https://support.valimail.com/en/articles/8810991-happyfox) [Atera](https://support.valimail.com/en/articles/9101246-atera) Did this answer your question? 😞😐😃 --- # BigCommerce | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8471017-bigcommerce#main-content) Table of contents [](https://support.valimail.com/en/articles/8471017-bigcommerce#h_9a6de4e75e) [](https://support.valimail.com/en/articles/8471017-bigcommerce#h_f199cc237b) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) BigCommerce BigCommerce =========== How to set up DMARC for BigCommerce in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8471017-bigcommerce#h_9a6de4e75e) [](https://support.valimail.com/en/articles/8471017-bigcommerce#h_f199cc237b) SPF(supported) / (dedicated subdomain) DKIM(not supported) This article covers the SPF authentication process for **BigCommerce** and how it is managed in Valimail. Only one of the two authentication methods is required for an email to pass DMARC. BigCommerce does not support DKIM signing. Configuring SPF authentication for your BigCommerce emails ========================================================== Once you establish that BigCommerce is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. Enable SPF alignment in BigCommerce for your domain =================================================== You may notice that BigCommerce emails are not authenticated via SPF, even after you have added BigCommerce to your domain's configuration. This is likely caused by BigCommerce not sending SPF aligned-mail. ADDING SPF BigCommerce RECORDS SPF records are added within a TXT record. Select the Web Hosts tab in the DNS Settings area. Locate the existing TXT record containing v=spf1. Add the SPF record to the existing Value text. Default -> _v=spf1 +a +mx include:\_spf.bigcommerce.com ~all_ More details on how to achieve SPF alignment for BigCommerce can be found in the article **[here](https://support.bigcommerce.com/s/article/Third-Party-Email-Hosting?language=en_US) **. * * * Related Articles [NGP VAN](https://support.valimail.com/en/articles/8757557-ngp-van) [USAePay](https://support.valimail.com/en/articles/8813428-usaepay) [OfficeRnD](https://support.valimail.com/en/articles/8822968-officernd) [iCloud](https://support.valimail.com/en/articles/8825876-icloud) [eSputnik](https://support.valimail.com/en/articles/8835048-esputnik) Did this answer your question? 😞😐😃 --- # Autotask | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8471013-autotask#main-content) Table of contents [](https://support.valimail.com/en/articles/8471013-autotask#h_a8abb7b89d) [](https://support.valimail.com/en/articles/8471013-autotask#h_59eb35cabd) [](https://support.valimail.com/en/articles/8471013-autotask#h_767d3e46f0) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Autotask Autotask ======== How to set up DMARC for Autotask in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8471013-autotask#h_a8abb7b89d) [](https://support.valimail.com/en/articles/8471013-autotask#h_59eb35cabd) [](https://support.valimail.com/en/articles/8471013-autotask#h_767d3e46f0) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Autotask** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Autotask emails ======================================================== **1.** On the Domain Settings page, hover over the context menu and click **Authentication Details**. The Domain Authentication dialog for the selected domain will appear. [![domain authentication dkim record details](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152692/a56f0cf6fd0ce428d69cd76a/1mhZMlMO7huRnvbSYheEWRoTEHswpgJQyA.png-1686176806?expires=1755792000&signature=7e06207bd5319ed6e19ff825df4739e6486414b95722253f8f9d841e828126ae&req=fCUlF8x8m4hdFb4f3HP0gJNAQIkvySSrQX6EPtePj5yu9BiiXqvXM43hj%2BLI%0AjYnvxUHqkFDGG1Li6g%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152692/a56f0cf6fd0ce428d69cd76a/1mhZMlMO7huRnvbSYheEWRoTEHswpgJQyA.png-1686176806?expires=1755792000&signature=7e06207bd5319ed6e19ff825df4739e6486414b95722253f8f9d841e828126ae&req=fCUlF8x8m4hdFb4f3HP0gJNAQIkvySSrQX6EPtePj5yu9BiiXqvXM43hj%2BLI%0AjYnvxUHqkFDGG1Li6g%3D%3D%0A) **2.** Check the following settings: CNAME Record Name: **autotask**.\_domainkey CNAME Value: **dkim.autotask.net** Before you click **Authenticate Domain**, make sure that the CNAME Record Name and the CNAME Value are entered in your domain's DNS. **Important**: If you manage DKIM for your domain in Valimail, you will need to add the CNAME DKIM key on your domain's Configuration page in Valimail Enforce. **3.** After the DKIM settings are entered into your domain's DNS, click **Authenticate Domain**. * If the authentication has failed, you will see a banner with an error code: [![domain authentication failed](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152694/61190039295b3f7be97cd74a/D-K_Tsnoyi3nX3HMgB6qZ3P2URUxXFJ7kQ.png-1686177026?expires=1755792000&signature=a3442b29831a3179132f98ef10653469b2e3b60036f793cb863dd567fe2ac541&req=fCUlF8x8m4hbFb4f3HP0gGVQQoqRJcGgc9R30g3R8%2BHoWfbjFe%2FP6XSVfRUW%0An616hd5X4Isr2VPYuw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152694/61190039295b3f7be97cd74a/D-K_Tsnoyi3nX3HMgB6qZ3P2URUxXFJ7kQ.png-1686177026?expires=1755792000&signature=a3442b29831a3179132f98ef10653469b2e3b60036f793cb863dd567fe2ac541&req=fCUlF8x8m4hbFb4f3HP0gGVQQoqRJcGgc9R30g3R8%2BHoWfbjFe%2FP6XSVfRUW%0An616hd5X4Isr2VPYuw%3D%3D%0A) * If the domain is successfully authenticated, you will see a success message: [![domain authentication successful](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152696/73ababce4090b5a192fe40e0/lcGyVfui-60dq7T6w8Ivlf2lFBo0rmxA_Q.png-1686177044?expires=1755792000&signature=cfd8530f1eda1204bb79a74ffde20655194ec4a418c2b0c59fe5e8e6787e1e82&req=fCUlF8x8m4hZFb4f3HP0gPUJiBzedt3c2ftl3AFb3GXFW6a9KyWbJN8q5yZC%0AAGUHdXudsgAyhpcMZw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152696/73ababce4090b5a192fe40e0/lcGyVfui-60dq7T6w8Ivlf2lFBo0rmxA_Q.png-1686177044?expires=1755792000&signature=cfd8530f1eda1204bb79a74ffde20655194ec4a418c2b0c59fe5e8e6787e1e82&req=fCUlF8x8m4hZFb4f3HP0gPUJiBzedt3c2ftl3AFb3GXFW6a9KyWbJN8q5yZC%0AAGUHdXudsgAyhpcMZw%3D%3D%0A) **4.** Close the dialog. You can also find the instructions on how to set up DKIM and SPF for Autotask, **[here](https://ww1.autotask.net/help/Content/4_Admin/3Automation/EmailSurvey/EMAILS/Domain_Settings.htm) **. Add an Autotask DKIM key in Valimail ==================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Autotask emails ======================================================= Once you establish that Autotask is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Caspio](https://support.valimail.com/en/articles/8752239-caspio) [Hubspot](https://support.valimail.com/en/articles/8754819-hubspot) [Intercom](https://support.valimail.com/en/articles/8755711-intercom) [ConnectBooster](https://support.valimail.com/en/articles/8766144-connectbooster) [Hornetsecurity](https://support.valimail.com/en/articles/8835060-hornetsecurity) Did this answer your question? 😞😐😃 --- # Blackbaud Luminate | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8471020-blackbaud-luminate#main-content) Table of contents [](https://support.valimail.com/en/articles/8471020-blackbaud-luminate#h_b7e5d5c144) [](https://support.valimail.com/en/articles/8471020-blackbaud-luminate#h_bf68ccc0e1) [](https://support.valimail.com/en/articles/8471020-blackbaud-luminate#h_51610d0450) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Blackbaud Luminate Blackbaud Luminate ================== How to set up DMARC for Blackbaud Luminate in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8471020-blackbaud-luminate#h_b7e5d5c144) [](https://support.valimail.com/en/articles/8471020-blackbaud-luminate#h_bf68ccc0e1) [](https://support.valimail.com/en/articles/8471020-blackbaud-luminate#h_51610d0450) SPF(not supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Blackbaud Luminate** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Blackbaud Luminate does not send SPF aligned emails by default, so implementing DKIM remains the best option with this service. Configuring DKIM authentication for your Blackbaud Luminate emails ================================================================== When you're ready to implement DKIM, please chat with Blackbaud support and reference this article. You'll need to know: * Domain name for the email to be signed as "from" i.e. blackbaud.com * Site ID After Blackbaud Support enables DKIM for your organization, they’ll provide a public key that will need to be published by you in Valimail Enforce. After the DKIM key is published in Valimail, please reach out to Blackbaud support to confirm the DKIM key is showing as enabled/active on their end. You can find more info about the DKIM set up process for Blackbaud Luminate **[here](https://kb.blackbaud.com/knowledgebase/Article/65862) **. You can find the **Chat with Support** option at the bottom right of that page. [![a green sign with white text](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152934/1049a26c28f1dd92a6422085/aBHGNGsnbVEXDW-tyd3bi2BJrIKou9StMA.png-1682362738?expires=1755792000&signature=0778013b6c883433d3a0449988bf5ccad8390a7b98f3a03ec95f07da95e7ac30&req=fCUlF8x8lIJbFb4f3HP0gBSAThLQpu51a4xJmarVZHjj%2F3l6O3sB8Swxr1dB%0AcYNqADH4c1hejluvRw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152934/1049a26c28f1dd92a6422085/aBHGNGsnbVEXDW-tyd3bi2BJrIKou9StMA.png-1682362738?expires=1755792000&signature=0778013b6c883433d3a0449988bf5ccad8390a7b98f3a03ec95f07da95e7ac30&req=fCUlF8x8lIJbFb4f3HP0gBSAThLQpu51a4xJmarVZHjj%2F3l6O3sB8Swxr1dB%0AcYNqADH4c1hejluvRw%3D%3D%0A) Add a Blackbaud Luminate DKIM key in Valimail ============================================= You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Blackbaud Luminate emails ================================================================= Once you establish that Blackbaud Luminate is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Blackbaud NetCommunity](https://support.valimail.com/en/articles/8471022-blackbaud-netcommunity) [LibraryH3lp](https://support.valimail.com/en/articles/8757205-libraryh3lp) [Sitecore](https://support.valimail.com/en/articles/8759530-sitecore) [SPEKTRIX](https://support.valimail.com/en/articles/8759534-spektrix) [Blackbaud Award Management](https://support.valimail.com/en/articles/8766291-blackbaud-award-management) Did this answer your question? 😞😐😃 --- # Autopilot | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8471012-autopilot#main-content) Table of contents [](https://support.valimail.com/en/articles/8471012-autopilot#h_9456f01574) [](https://support.valimail.com/en/articles/8471012-autopilot#h_6fc6a471a3) [](https://support.valimail.com/en/articles/8471012-autopilot#h_c2b38769da) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Autopilot Autopilot ========= How to set up DMARC for Autopilot in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8471012-autopilot#h_9456f01574) [](https://support.valimail.com/en/articles/8471012-autopilot#h_6fc6a471a3) [](https://support.valimail.com/en/articles/8471012-autopilot#h_c2b38769da) SPF(supported) / (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Autopilot** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Autopilot emails ========================================================= **1.** In Settings, go to **Email**, then **Domain**, and then click **Configure mail domain**: [![](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152653/1ba06e4506911ef3d830f8f6/SL3V6VHGHnHr9nGc_rfiWR0pvpl2jEBQOg.png-1683880299?expires=1755792000&signature=469586f942c68d61ae63c661189c9773ab3108877848ecc443adfc0e3c816d27&req=fCUlF8x8m4RcFb4f3HP0gBwEB9uaQvq7spIQty%2Bwy53OAmRy5IfzxZcbwhTN%0AR0dpNnVVHVQ33BHi8w%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152653/1ba06e4506911ef3d830f8f6/SL3V6VHGHnHr9nGc_rfiWR0pvpl2jEBQOg.png-1683880299?expires=1755792000&signature=469586f942c68d61ae63c661189c9773ab3108877848ecc443adfc0e3c816d27&req=fCUlF8x8m4RcFb4f3HP0gBwEB9uaQvq7spIQty%2Bwy53OAmRy5IfzxZcbwhTN%0AR0dpNnVVHVQ33BHi8w%3D%3D%0A) **2.** Enter your domain name, e.g. example.com: [![](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152658/392180ac4bc2d9175fdd5770/8L0Mj_qse4vqn9hE-fXRsFVYf7gPGGfjAA.png-1683880342?expires=1755792000&signature=dee75611f7f5238354421da0556394234ce3f5350faf7249f9f0aafe6874d6d6&req=fCUlF8x8m4RXFb4f3HP0gMVA13GRsBJAKP0nlhgGPMoWiyeutlV1cMn%2F%2FiVQ%0Aj%2Fczf5csRYf0T3Kryw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152658/392180ac4bc2d9175fdd5770/8L0Mj_qse4vqn9hE-fXRsFVYf7gPGGfjAA.png-1683880342?expires=1755792000&signature=dee75611f7f5238354421da0556394234ce3f5350faf7249f9f0aafe6874d6d6&req=fCUlF8x8m4RXFb4f3HP0gMVA13GRsBJAKP0nlhgGPMoWiyeutlV1cMn%2F%2FiVQ%0Aj%2Fczf5csRYf0T3Kryw%3D%3D%0A) **3.** To complete the setup, five DNS record changes are required to verify ownership of the domain. You may require someone from IT to help with this step as it requires logging into the host provider account where you registered the domain name to make the changes. **Note**: do not use the values below, this is just an example. Please use the values listed in your account. [![](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152663/5bb51bb490a67ca020f52e24/jyfQX9Py1jLsdVkLYwtfAJKyEz4qY4pfNA.png-1683880408?expires=1755792000&signature=8cb94e31df68456ea0ed8e0f70592504e894fad9dfae24f1777c8e141719db9a&req=fCUlF8x8m4dcFb4f3HP0gGUcw39zJaYtzgDNx7dC5egvXZNbbKK2P1bgnJiE%0ApVlvk0M6GIMzi4MNrg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152663/5bb51bb490a67ca020f52e24/jyfQX9Py1jLsdVkLYwtfAJKyEz4qY4pfNA.png-1683880408?expires=1755792000&signature=8cb94e31df68456ea0ed8e0f70592504e894fad9dfae24f1777c8e141719db9a&req=fCUlF8x8m4dcFb4f3HP0gGUcw39zJaYtzgDNx7dC5egvXZNbbKK2P1bgnJiE%0ApVlvk0M6GIMzi4MNrg%3D%3D%0A) **Important**: If you manage DKIM in Valimail for your domain, you will need to add the TXT DKIM key on your domain's Configuration page in Valimail and add the rest of the records in your DNS. In the above example, the TXT DKIM you would need to add in Valimail is **smtpapi.\_domainkey.example.com**. **4.** Once you've made these changes, you can verify them by clicking **Test DNS Setup**: [![](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152667/bb006fad26bf9f6dbf4ea401/OU9gf7ZxHQ9SGTPgVlWvqRzc9gTKIk1QgA.png-1683880500?expires=1755792000&signature=e75492cfff102aff93e4588e5845cd35b8f1a68368adf700d7decbc1f45b656d&req=fCUlF8x8m4dYFb4f3HP0gGbj3RkUZykl6qJTFl3kf0PEQZxu22uXC1wc1aLP%0AZ9DSuexokYo6294wwA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152667/bb006fad26bf9f6dbf4ea401/OU9gf7ZxHQ9SGTPgVlWvqRzc9gTKIk1QgA.png-1683880500?expires=1755792000&signature=e75492cfff102aff93e4588e5845cd35b8f1a68368adf700d7decbc1f45b656d&req=fCUlF8x8m4dYFb4f3HP0gGbj3RkUZykl6qJTFl3kf0PEQZxu22uXC1wc1aLP%0AZ9DSuexokYo6294wwA%3D%3D%0A) You can also find the instructions on how to set up DKIM and SPF for Autopilot, **[here](https://support.autopilothq.com/hc/en-us/articles/205154005-Configure-your-custom-email-domain) **. Add an Autopilot DKIM key in Valimail ===================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Autopilot emails ======================================================== Once you establish that Autopilot is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Magnews](https://support.valimail.com/en/articles/8757441-magnews) [HostGator](https://support.valimail.com/en/articles/8775774-hostgator) [Mautic](https://support.valimail.com/en/articles/8822646-mautic) [Critsend](https://support.valimail.com/en/articles/8822976-critsend) [Emercury](https://support.valimail.com/en/articles/8835045-emercury) Did this answer your question? 😞😐😃 --- # Bing Technologies | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8471018-bing-technologies#main-content) Table of contents [](https://support.valimail.com/en/articles/8471018-bing-technologies#h_8a89405b7c) [](https://support.valimail.com/en/articles/8471018-bing-technologies#h_7728c881b2) [](https://support.valimail.com/en/articles/8471018-bing-technologies#h_d13d258a51) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Bing Technologies Bing Technologies ================= How to set up DMARC for Bing Technologies in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8471018-bing-technologies#h_8a89405b7c) [](https://support.valimail.com/en/articles/8471018-bing-technologies#h_7728c881b2) [](https://support.valimail.com/en/articles/8471018-bing-technologies#h_d13d258a51) SPF(supported) / (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Bing Technologies** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Bing Technologies emails ================================================================= To use DKIM with being Bing you can either add CNAME records to your DNS or insert a public/private key into your DNS. To set up DKIM by adding CNAME records to your domain follow the below steps: **1.** In your domain’s DNS records create 3 CNAME records as per our example below for example.com.au. **bingmail1.\_domainkey.example.com.au**. 3600 IN CNAME **dkim1.ci.com.au.** **bingmail2.\_domainkey.example.com.au.** 3600 IN CNAME **dkim2.ci.com.au.** **bingmail3.\_domainkey.example.com.au.** 3600 IN CNAME **dkim3.ci.com.au.** **2.** Once you added the records, please notify Bing customer service so they can verify them on their end. **Important**: If you manage DKIM in Valimail for your domain, you will need to add the 3 CNAME DKIM keys on your domain's Configuration page in Valimail Enforce. You can also find the instructions on how to set up DKIM and SPF for Bing Technologies, **[here](https://help.bingmail.com.au/service-information/email-domain-authentication) **. Add a Bing Technologies DKIM key in Valimail ============================================ You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Bing Technologies emails ================================================================ Once you establish that Bing Technologies is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Accredible](https://support.valimail.com/en/articles/8470991-accredible) [ARMS](https://support.valimail.com/en/articles/8471009-arms) [ConnectBooster](https://support.valimail.com/en/articles/8766144-connectbooster) [Redtail Technology](https://support.valimail.com/en/articles/8822970-redtail-technology) [ActiveDEMAND](https://support.valimail.com/en/articles/8825871-activedemand) Did this answer your question? 😞😐😃 --- # Benchmark | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8471016-benchmark#main-content) Table of contents [](https://support.valimail.com/en/articles/8471016-benchmark#h_f4f23a29ff) [](https://support.valimail.com/en/articles/8471016-benchmark#h_dc46071bb3) [](https://support.valimail.com/en/articles/8471016-benchmark#h_db86f795ba) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Benchmark Benchmark ========= How to set up DMARC for Benchmark in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8471016-benchmark#h_f4f23a29ff) [](https://support.valimail.com/en/articles/8471016-benchmark#h_dc46071bb3) [](https://support.valimail.com/en/articles/8471016-benchmark#h_db86f795ba) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Benchmark** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Benchmark emails ========================================================= **1.** Click on your account name and select **Account Settings**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152783/b8184c226bb38a5614605856/kwrb8ISqBjTujlS7jbkjNM5QI_tV5Vdgng.png-1682643497?expires=1755792000&signature=8c2c696dddfe8b1458f3185cbfc0c84e89ac43a4df2d221a4ca087f0cd00193d&req=fCUlF8x8molcFb4f3HP0gPFLJpDTKGUrpVxT8onkneTaUOkGIUG%2B416jOJ3q%0AmlM%2BO0BzSZATdZz1Mg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152783/b8184c226bb38a5614605856/kwrb8ISqBjTujlS7jbkjNM5QI_tV5Vdgng.png-1682643497?expires=1755792000&signature=8c2c696dddfe8b1458f3185cbfc0c84e89ac43a4df2d221a4ca087f0cd00193d&req=fCUlF8x8molcFb4f3HP0gPFLJpDTKGUrpVxT8onkneTaUOkGIUG%2B416jOJ3q%0AmlM%2BO0BzSZATdZz1Mg%3D%3D%0A) **2.** Then, select **Domain Authentication**. Here you will see the domains available to authenticate. **3.** If your domain is available to authenticate, click on the **Start** option. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152790/6b492f1b6df204d543d6e8ad/10cthdr2oogo2N9VegF27YDERJUFQiUv_w.png-1682643566?expires=1755792000&signature=02fffe044fd1acffcdae2e6f6b98caea1ab4948ed247f603a3df812a168ee3db&req=fCUlF8x8mohfFb4f3HP0gB%2B7X%2Fn3a9DpEw9Mn74vuRwoWOO6JoT9ntNND%2BT%2F%0A%2FNAn3sR5gvEQmH9jaQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152790/6b492f1b6df204d543d6e8ad/10cthdr2oogo2N9VegF27YDERJUFQiUv_w.png-1682643566?expires=1755792000&signature=02fffe044fd1acffcdae2e6f6b98caea1ab4948ed247f603a3df812a168ee3db&req=fCUlF8x8mohfFb4f3HP0gB%2B7X%2Fn3a9DpEw9Mn74vuRwoWOO6JoT9ntNND%2BT%2F%0A%2FNAn3sR5gvEQmH9jaQ%3D%3D%0A) **4.** Confirm your choice by clicking **Start Authentication**. After confirming, we will begin generating your records. These can typically take up to 30 minutes to generate. Exit this page by clicking on the **X** on the top right of the page. [![a white background with green text](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152797/8471b3fa46b177566667b8ed/zk7UHZyGi_siFqKw2ZBTBvRzBmqFMoNBVQ.png-1682643608?expires=1755792000&signature=fd4f072a2086d5b05f66d5de0693bfd63d341b56b1aa1568bac5dca1f628bbe5&req=fCUlF8x8mohYFb4f3HP0gOOA2aXjYKWb9cQESUBDwAHcNgbuzpHtctWN1Amj%0A0yjkh8gNL8iTGAaJmQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152797/8471b3fa46b177566667b8ed/zk7UHZyGi_siFqKw2ZBTBvRzBmqFMoNBVQ.png-1682643608?expires=1755792000&signature=fd4f072a2086d5b05f66d5de0693bfd63d341b56b1aa1568bac5dca1f628bbe5&req=fCUlF8x8mohYFb4f3HP0gOOA2aXjYKWb9cQESUBDwAHcNgbuzpHtctWN1Amj%0A0yjkh8gNL8iTGAaJmQ%3D%3D%0A) Back on the Domain authentication page, you’ll see the authentication status of the records. If your records are ready to be added to your DNS, the DNS Record column will read **View** instead of Start. **5.** Click on the View option to see your CNAME records. [![a screenshot of a login screen](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152800/85b7598f8e26913d8dfeb18f/4E4MRdsHgmq3cB0OMtfBsXAygTyv4Q6qVA.png-1682643662?expires=1755792000&signature=0508b7f0f1c5b2334f440a16a9aaeef570f715c5e1d1f500427d9f8c5125fcb3&req=fCUlF8x8lYFfFb4f3HP0gLFIxIV0YlI6IoVrL628ghq6JxCZccBwAi%2BstURd%0A5KxboYT0GvBYk0ihhw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152800/85b7598f8e26913d8dfeb18f/4E4MRdsHgmq3cB0OMtfBsXAygTyv4Q6qVA.png-1682643662?expires=1755792000&signature=0508b7f0f1c5b2334f440a16a9aaeef570f715c5e1d1f500427d9f8c5125fcb3&req=fCUlF8x8lYFfFb4f3HP0gLFIxIV0YlI6IoVrL628ghq6JxCZccBwAi%2BstURd%0A5KxboYT0GvBYk0ihhw%3D%3D%0A) **6.** In another browser window, go to your domain’s DNS settings. Copy and paste each CNAME record separately in your DNS settings. **Important**: If you manage DKIM in Valimail for your domain, you will need to add the CNAME DKIM key on your domain's Configuration page in Valimail and add the hostname CNAME record in your DNS. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152804/c8db1c5ab82d303a4eef39c1/pxzj1RgLEUfrwMn1bVTUkEi5r76AEITJqA.png-1682643809?expires=1755792000&signature=fec23397218af00515e36cc01498714b56c3efa8e4be33d08056abeb9a4811bc&req=fCUlF8x8lYFbFb4f3HP0gAkQ%2BSK1mnqPMXcUQ1d3I8xU46lgStmbj4AbAG8Y%0AnsVGutsRwdc7HBanHA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152804/c8db1c5ab82d303a4eef39c1/pxzj1RgLEUfrwMn1bVTUkEi5r76AEITJqA.png-1682643809?expires=1755792000&signature=fec23397218af00515e36cc01498714b56c3efa8e4be33d08056abeb9a4811bc&req=fCUlF8x8lYFbFb4f3HP0gAkQ%2BSK1mnqPMXcUQ1d3I8xU46lgStmbj4AbAG8Y%0AnsVGutsRwdc7HBanHA%3D%3D%0A) **7.** Once you are done, go back to Benchmark and click on the **Check Configuration** option. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152812/00bd82fe9650d732c154c7fc/CtkjydjX0dMwWJefbviNFH0sCrV50ZRAtA.png-1682643841?expires=1755792000&signature=e8ba5cd5e94c658c9e61b79ad3c4928b2336f6b0e6c4093b67c3d79882d14e56&req=fCUlF8x8lYBdFb4f3HP0gAkJxBk9guWYPY%2FH7sx2WEubo81Ju%2B1SPX5HtrgL%0AEMfE0lr3ECDEw2aPPQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152812/00bd82fe9650d732c154c7fc/CtkjydjX0dMwWJefbviNFH0sCrV50ZRAtA.png-1682643841?expires=1755792000&signature=e8ba5cd5e94c658c9e61b79ad3c4928b2336f6b0e6c4093b67c3d79882d14e56&req=fCUlF8x8lYBdFb4f3HP0gAkJxBk9guWYPY%2FH7sx2WEubo81Ju%2B1SPX5HtrgL%0AEMfE0lr3ECDEw2aPPQ%3D%3D%0A) **8.** You will see a success message and green checkmarks next to each record if you added them correctly. Record configuration can sometimes take up to 24 hours, depending on your domain hosting service. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152819/2bc86f38746f802eecd2b1f0/JRv2XC8leOJIBC_R2HS6Vy6AWP1hZ26lbg.png-1682643894?expires=1755792000&signature=8eb978cbee2bede0a07e3a0f8ebe544ce80e6998e2da265baa99b9bde490424f&req=fCUlF8x8lYBWFb4f3HP0gHfK6t9C9tSI8XddwepnDHcwobWo6QOLpXb6PX0X%0AlncOgZV2Gpp8K3Tqmg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152819/2bc86f38746f802eecd2b1f0/JRv2XC8leOJIBC_R2HS6Vy6AWP1hZ26lbg.png-1682643894?expires=1755792000&signature=8eb978cbee2bede0a07e3a0f8ebe544ce80e6998e2da265baa99b9bde490424f&req=fCUlF8x8lYBWFb4f3HP0gHfK6t9C9tSI8XddwepnDHcwobWo6QOLpXb6PX0X%0AlncOgZV2Gpp8K3Tqmg%3D%3D%0A) Additionally, the domain’s status will change to **In Progress**; no further action is needed from you. The authentication period can take up to 24 hours. You should not send any emails from your domain during this time as the domain is not yet authenticated. When your domain is ready to send emails, the status will change to **Authenticated**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152827/f2377d4038e73020f05ea05e/r55MOdXS-5hNtB6ssuIq_Y4pliYz4xeqcA.png-1682643933?expires=1755792000&signature=fbf5f8ab806077fede596b72a48066a6bd7daf78a7b193b0ee310df429eeb5d7&req=fCUlF8x8lYNYFb4f3HP0gEqs0gpcoQtl0g1Em6XAExZZ61hmOGj6iT3NWuHo%0AhfGLRSOYluPopU5qnQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152827/f2377d4038e73020f05ea05e/r55MOdXS-5hNtB6ssuIq_Y4pliYz4xeqcA.png-1682643933?expires=1755792000&signature=fbf5f8ab806077fede596b72a48066a6bd7daf78a7b193b0ee310df429eeb5d7&req=fCUlF8x8lYNYFb4f3HP0gEqs0gpcoQtl0g1Em6XAExZZ61hmOGj6iT3NWuHo%0AhfGLRSOYluPopU5qnQ%3D%3D%0A) **Note**: If you did not add your records correctly, you would see an error message and an **X** next to the records that need updating. If you receive an error message, review the records you added to your DNS settings. If the error is not visible to you, delete both of the records previously added and add them again. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152837/a264f4440b42fb6e92d50b41/c4cKr416ILwaOAllFBYDWXyzUd6MrR3ZRQ.png-1682643980?expires=1755792000&signature=fd4b4e1a721836a8cb85ab07e22b855ec57c3782f086343a303f56ab9fc3dbf5&req=fCUlF8x8lYJYFb4f3HP0gPjwADlKVJxdSg1cEP1wqgD9uYkHZol4tTkq7erG%0AdlPcCYrLIhF24Ajvfw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152837/a264f4440b42fb6e92d50b41/c4cKr416ILwaOAllFBYDWXyzUd6MrR3ZRQ.png-1682643980?expires=1755792000&signature=fd4b4e1a721836a8cb85ab07e22b855ec57c3782f086343a303f56ab9fc3dbf5&req=fCUlF8x8lYJYFb4f3HP0gPjwADlKVJxdSg1cEP1wqgD9uYkHZol4tTkq7erG%0AdlPcCYrLIhF24Ajvfw%3D%3D%0A) You can also find the instructions on how to set up DKIM and SPF for Benchmark, **[here](https://kb.benchmarkemail.com/en/set-email-domain-authentication/) **. Add a Benchmark DKIM key in Valimail ==================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Benchmark emails ======================================================== Once you establish that Benchmark is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Autotask](https://support.valimail.com/en/articles/8471013-autotask) [Flywheel](https://support.valimail.com/en/articles/8754708-flywheel) [Intercom](https://support.valimail.com/en/articles/8755711-intercom) [Kayako](https://support.valimail.com/en/articles/8757113-kayako) [Hornetsecurity](https://support.valimail.com/en/articles/8835060-hornetsecurity) Did this answer your question? 😞😐😃 --- # AWeber | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8471014-aweber#main-content) Table of contents [](https://support.valimail.com/en/articles/8471014-aweber#h_f29532c8ce) [](https://support.valimail.com/en/articles/8471014-aweber#h_149213799d) [](https://support.valimail.com/en/articles/8471014-aweber#h_73473c2f88) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) AWeber AWeber ====== How to set up DMARC for AWeber in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8471014-aweber#h_f29532c8ce) [](https://support.valimail.com/en/articles/8471014-aweber#h_149213799d) [](https://support.valimail.com/en/articles/8471014-aweber#h_73473c2f88) SPF(supported) / (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **AWeber** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your AWeber emails ====================================================== **Verify your domain in AWeber and setup DKIM** **1.** Visit the **Domains and Addresses** page found under your account settings. **2.** Enter your From Address in the **Email Addresses** section and click **Send verification**. [![](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152715/8ca68d41adac8befa64bd3d3/CsLl27FnVfWJoEu4h2Rl90HBxDzZybfrqA.png-1683878502?expires=1755792000&signature=874c0e446b5e0c20f931cee81d22f5515703f79a77f1ef40382ec2d3b076fd5f&req=fCUlF8x8moBaFb4f3HP0gLoBCP4suolBpK4WbdzZJaepRTzq0PbINYu%2BAiih%0Aot%2FSpoN0%2BVYZ7%2FAmOg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152715/8ca68d41adac8befa64bd3d3/CsLl27FnVfWJoEu4h2Rl90HBxDzZybfrqA.png-1683878502?expires=1755792000&signature=874c0e446b5e0c20f931cee81d22f5515703f79a77f1ef40382ec2d3b076fd5f&req=fCUlF8x8moBaFb4f3HP0gLoBCP4suolBpK4WbdzZJaepRTzq0PbINYu%2BAiih%0Aot%2FSpoN0%2BVYZ7%2FAmOg%3D%3D%0A) **3.** A message will pop over the page telling you to check your inbox. Click **Done** to continue. [![](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152722/59ad7df8aae672b379c62155/KQnrdgqO0ETgS0z67xXKM5rfXabHu9f84A.png-1683878543?expires=1755792000&signature=57a01cc07cfbfc0439ceff3a10b1a8df4b9218edccc0a2e1c4ce640f8cba93aa&req=fCUlF8x8moNdFb4f3HP0gOQFiOD4t%2BSM%2BCMVMwFLFNCQRd6izEWaF52sUdue%0AL2MiBybLjIPISCwnfQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152722/59ad7df8aae672b379c62155/KQnrdgqO0ETgS0z67xXKM5rfXabHu9f84A.png-1683878543?expires=1755792000&signature=57a01cc07cfbfc0439ceff3a10b1a8df4b9218edccc0a2e1c4ce640f8cba93aa&req=fCUlF8x8moNdFb4f3HP0gOQFiOD4t%2BSM%2BCMVMwFLFNCQRd6izEWaF52sUdue%0AL2MiBybLjIPISCwnfQ%3D%3D%0A) **4.** You will now see your domain and From address on the account settings page. If your email address still needs to be verified, it will be listed as "pending." [![](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152731/db1aaea06a2d6007417a6710/fzauG9ullDCuSTPCt6QPMYX2diDdT6n7TA.png-1683878594?expires=1755792000&signature=430e13665cc1e89a42ea6d4297dcde1ce8f2d060d65ccd0b0914885191f6df10&req=fCUlF8x8moJeFb4f3HP0gHG2Syw6%2FhWVJ3xBPqhUkW2Hh%2B0rpTza6eYvgPBe%0AV6mCp%2Bo47H9mxK9CZw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152731/db1aaea06a2d6007417a6710/fzauG9ullDCuSTPCt6QPMYX2diDdT6n7TA.png-1683878594?expires=1755792000&signature=430e13665cc1e89a42ea6d4297dcde1ce8f2d060d65ccd0b0914885191f6df10&req=fCUlF8x8moJeFb4f3HP0gHG2Syw6%2FhWVJ3xBPqhUkW2Hh%2B0rpTza6eYvgPBe%0AV6mCp%2Bo47H9mxK9CZw%3D%3D%0A) **5.** You will receive an email from [\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#e088858c90a0819785828592ce838f8d) asking you to verify your email address. Click the button to complete the process. [![](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152735/9db82ba59f19efda0b4431cd/bJoOvgMpGtFziEoRTdtplZ-aKouSJJHHsg.png-1683878634?expires=1755792000&signature=e6ae0b66a661425341c983cd84a243fc19bfdb07277ba93919f047734a382dc3&req=fCUlF8x8moJaFb4f3HP0gLAaf5%2BW%2Ff%2FhQxQNaNmEUJMPl2rVm0kBXWfSQ56v%0AJXYwaHwYmenp9db4eQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152735/9db82ba59f19efda0b4431cd/bJoOvgMpGtFziEoRTdtplZ-aKouSJJHHsg.png-1683878634?expires=1755792000&signature=e6ae0b66a661425341c983cd84a243fc19bfdb07277ba93919f047734a382dc3&req=fCUlF8x8moJaFb4f3HP0gLAaf5%2BW%2Ff%2FhQxQNaNmEUJMPl2rVm0kBXWfSQ56v%0AJXYwaHwYmenp9db4eQ%3D%3D%0A) **6.** Your domain is now verified. Go back to your account settings page and click on **Setup Instructions** next to DKIM. **7\.** Click **Connect Email Domain** to begin. **8.** Add 3 CNAME DKIM keys with the following information on your domain's Configuration page in Valimail Enforce: DKIM Selector: **aweber\_key\_a** CNAME Value: **aweber\_key\_a.send.aweber.com** DKIM Selector: **aweber\_key\_b** CNAME Value: **aweber\_key\_b.send.aweber.com** DKIM Selector: **aweber\_key\_c** CNAME Value: **aweber\_key\_c.send.aweber.com** **9\.** After the records have been added, you should see that Custom DKIM has been successfully set up! [![](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152740/2847f0fe4349251ba338c75e/1_P6dkottn0bnS3QKtlt5SU0M-XfaCGcxw.png-1683878939?expires=1755792000&signature=a0286dea691e7368790e0ccdff2c9051363ce143b83a9582400b264b9a2786f6&req=fCUlF8x8moVfFb4f3HP0gIg%2B%2Bg5OlGWuM8SYBly7DW0QADZOKSS6NHjvJoFB%0APnBfGlpNnNos73bVKg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152740/2847f0fe4349251ba338c75e/1_P6dkottn0bnS3QKtlt5SU0M-XfaCGcxw.png-1683878939?expires=1755792000&signature=a0286dea691e7368790e0ccdff2c9051363ce143b83a9582400b264b9a2786f6&req=fCUlF8x8moVfFb4f3HP0gIg%2B%2Bg5OlGWuM8SYBly7DW0QADZOKSS6NHjvJoFB%0APnBfGlpNnNos73bVKg%3D%3D%0A) **10.** Once your records have been published, your domain will appear in AWeber as fully authenticated as seen on the Domains & Addresses page in Account Settings. Mail sent from AWeber for that email address will now be signed automatically with DKIM. You can also find the instructions on how to set up DKIM and SPF for AWeber, **[here](https://help.aweber.com/hc/en-us/articles/360023682313-How-do-I-set-up-DKIM-and-SPF-records-for-my-domain-) **. Add an AWeber DKIM key in Valimail ================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your AWeber emails ===================================================== Once you establish that AWeber is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [AFAS Software](https://support.valimail.com/en/articles/8470998-afas-software) [ARMS](https://support.valimail.com/en/articles/8471009-arms) [Sendgrid](https://support.valimail.com/en/articles/8700033-sendgrid) [Caspio](https://support.valimail.com/en/articles/8752239-caspio) [EmailLabs](https://support.valimail.com/en/articles/8835043-emaillabs) Did this answer your question? 😞😐😃 --- # ARMS | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8471009-arms#main-content) Table of contents [](https://support.valimail.com/en/articles/8471009-arms#h_c06d324639) [](https://support.valimail.com/en/articles/8471009-arms#h_c585848212) [](https://support.valimail.com/en/articles/8471009-arms#h_bf98022b82) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) ARMS ARMS ==== How to set up DMARC for ARMS in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8471009-arms#h_c06d324639) [](https://support.valimail.com/en/articles/8471009-arms#h_c585848212) [](https://support.valimail.com/en/articles/8471009-arms#h_bf98022b82) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **ARMS** and how they are managed in Valimail. Because this service leverages Sendgrid's email infrastructure, it requires additions to your DNS records outside of the Valimail platform. Adding **ARMS** as an authorized sender in the Valimail platform usually requires a dedicated subdomain to be pointed to the Sendgrid infrastructure and typically the DKIM keys will be added in the Valimail platform. Configuring DKIM authentication for your ARMS emails ==================================================== ARMS can generate a unique Domain Key which you can add to your DNS records. This will allow ARMS to digitally sign emails on behalf of your organization. In order to setup DKIM in ARMS for your domain, please reach out to ARMS Support at **help@armssoftware**, or **(855) 215-2767**. They will provide you with 3 CNAME records - one you will add in your DNS and the 2 CNAME DKIM records you will add on your domain's Configuration page in Valimail Enforce. _Example records_: (in DNS) Record Name: em5865.yourdomain.com Record Type: CNAME Record Value: u308154.wl152.sendgrid.net. (In Valimail) DKIM selector: **arm** CNAME Value: **arm.domainkey.u308154.wl152.sendgrid.net.** DKIM selector: **arm2** CNAME Value: **arm2.domainkey.u308154.wl152.sendgrid.net.** You can also find the instructions on how to set up DKIM and SPF for ARMS, **[here](http://help.armssoftware.com/en/articles/3832122-whitelisting-emails-from-arms) **. Add an ARMS DKIM key in Valimail ================================ You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your ARMS emails =================================================== Once you establish that ARMS is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Accredible](https://support.valimail.com/en/articles/8470991-accredible) [Beamery](https://support.valimail.com/en/articles/8471015-beamery) [Sendgrid](https://support.valimail.com/en/articles/8700033-sendgrid) [Meltwater](https://support.valimail.com/en/articles/8757500-meltwater) [Yotpo](https://support.valimail.com/en/articles/8758206-yotpo) Did this answer your question? 😞😐😃 --- # APSIS | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8471007-apsis#main-content) Table of contents [](https://support.valimail.com/en/articles/8471007-apsis#h_9da36cfd9d) [](https://support.valimail.com/en/articles/8471007-apsis#h_2412f7d2a7) [](https://support.valimail.com/en/articles/8471007-apsis#h_a8c4c1eff0) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) APSIS APSIS ===== How to set up DMARC for APSIS in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8471007-apsis#h_9da36cfd9d) [](https://support.valimail.com/en/articles/8471007-apsis#h_2412f7d2a7) [](https://support.valimail.com/en/articles/8471007-apsis#h_a8c4c1eff0) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **APSIS** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your APSIS emails ===================================================== APSIS' Delivery department provides you with everything you need in order to get DKIM ready. In order to set up DKIM in APSIS for your domain, you will need to **reach out to your APSIS Account Manager**, who will be able to redirect you to their Delivery professionals. APSIS issues and supports 2048bit TXT DKIM keys. **Important**: If you manage DKIM for your domain in Valimail, you will need to add the TXT DKIM key on your domain's Configuration page in Valimail Enforce You can also find more on how to set up DKIM and SPF for Apsis, **[here](https://help.apsis.one/en/articles/6104691-email-authentication#dkim) **. Add an APSIS DKIM key in Valimail ================================= You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your APSIS emails ==================================================== Once you establish that APSIS is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [emBlue](https://support.valimail.com/en/articles/8754605-emblue) [GetResponse](https://support.valimail.com/en/articles/8754772-getresponse) [MarketingPlatform](https://support.valimail.com/en/articles/8757495-marketingplatform) [MessageGears](https://support.valimail.com/en/articles/8757502-messagegears) [NetcoreCloud](https://support.valimail.com/en/articles/8757811-netcorecloud) Did this answer your question? 😞😐😃 --- # AuthSMTP | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8471011-authsmtp#main-content) Table of contents [](https://support.valimail.com/en/articles/8471011-authsmtp#h_79ab856c50) [](https://support.valimail.com/en/articles/8471011-authsmtp#h_8129eb9ebf) [](https://support.valimail.com/en/articles/8471011-authsmtp#h_1c9bfa4b0b) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) AuthSMTP AuthSMTP ======== How to set up DMARC for AuthSMTP in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8471011-authsmtp#h_79ab856c50) [](https://support.valimail.com/en/articles/8471011-authsmtp#h_8129eb9ebf) [](https://support.valimail.com/en/articles/8471011-authsmtp#h_1c9bfa4b0b) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **AuthSMTP** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your AuthSMTP emails ======================================================== To enable DKIM on your domain names please login to the [control panel](https://www.authsmtp.com/login/) and go to **Advanced Config** -> **DKIM Signing**. AuthSMT issues a unique TXT DKIM key for each domain name so your DKIM reputation cannot be affected by other senders. The DKIM key uses a AuthSMTP specific 'selector' and the signing will only apply to messages sent via your AuthSMTP account. You can also find the instructions on how to set up DKIM and SPF for AuthSMTP, **[here](https://www.authsmtp.com/faqs/faq-81.html) **. Add an AuthSMTP DKIM key in Valimail ==================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your AuthSMTP emails ======================================================= Once you establish that AuthSMTP is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [OneTrust](https://support.valimail.com/en/articles/8772461-onetrust) [CookiePro by OneTrust](https://support.valimail.com/en/articles/8772470-cookiepro-by-onetrust) [Symplicity](https://support.valimail.com/en/articles/8852827-symplicity) [Fidelizador](https://support.valimail.com/en/articles/9078224-fidelizador) [Exlibris](https://support.valimail.com/en/articles/9096838-exlibris) Did this answer your question? 😞😐😃 --- # Arlo | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8471008-arlo#main-content) Table of contents [](https://support.valimail.com/en/articles/8471008-arlo#h_4349be641b) [](https://support.valimail.com/en/articles/8471008-arlo#h_8022d49fde) [](https://support.valimail.com/en/articles/8471008-arlo#h_1d269ddce6) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Arlo Arlo ==== How to set up DMARC for Arlo in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8471008-arlo#h_4349be641b) [](https://support.valimail.com/en/articles/8471008-arlo#h_8022d49fde) [](https://support.valimail.com/en/articles/8471008-arlo#h_1d269ddce6) SPF(supported) / (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Arlo** and how they are managed in Valimail. Because this service leverages Sendgrid's email infrastructure, it requires additions to your DNS records outside of the Valimail platform. Adding **Arlo** as an authorized sender in the Valimail platform usually requires a dedicated subdomain to be pointed to the Sendgrid infrastructure and typically the DKIM keys will be added in the Valimail platform. Configuring DKIM authentication for your Arlo emails ==================================================== Setting up DKIM for your platform is a three step process that requires steps by both the Arlo Support team and your technical staff (as it requires the addition of some CNAME records to your DNS). **1.** **Arlo generates the CNAME records** If you would like to set up DKIM for your emails, the first step is to contact [Arlo Support](https://support.valimail.com/cdn-cgi/l/email-protection#21525451514e53556140534d4e0f424e) or your Arlo service owner. You should provide the email address your emails are sent from, the name and email address of the technical staff member who will be adding the records to your DNS and, if known, your DNS host. **Note**: The Arlo platforms send emails using SendGrid. If you already have CNAME records for SendGrid for another application, please let us know. We are able to add custom identifiers to the records to differentiate them in your DNS. The Arlo Support agent will generate the CNAME records for your platform and send the details through to your technical staff member for addition to your DNS. **Important**: If you manage DKIM in Valimail for your domain, you will need to add the 2 CNAME DKIM keys on your domain's Configuration page in Valimail Enforce and add the 3rd CNAME record in your DNS. **2.** **Add the CNAME records to your DNS** Once received, you will need to add the CNAME records on your domain's Configuration page in Valimail Enforce and in your DNS. Once added, please let Arlo Support (or your Arlo service owner) know so we can complete the setup. **3.** **Arlo verifies the records** Once the records have been added to your DNS, Arlo can verify the records have been added correctly and finalize the DKIM setup. The records may take up to 24 hours to be propagated through your DNS so it may take a day or two to verify the records. You can also find the instructions on how to set up DKIM and SPF for Arlo, **[here](https://support.arlo.co/hc/en-gb/articles/211902723-Allow-Arlo-to-send-emails) **. Add an Arlo DKIM key in Valimail ================================ You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Arlo emails =================================================== Once you establish that Arlo is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Accredible](https://support.valimail.com/en/articles/8470991-accredible) [Action Network​](https://support.valimail.com/en/articles/8470996-action-network) [AfterShip](https://support.valimail.com/en/articles/8470999-aftership) [ARMS](https://support.valimail.com/en/articles/8471009-arms) [ConnectBooster](https://support.valimail.com/en/articles/8766144-connectbooster) Did this answer your question? 😞😐😃 --- # Beamery | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8471015-beamery#main-content) Table of contents [](https://support.valimail.com/en/articles/8471015-beamery#h_a91fc17b11) [](https://support.valimail.com/en/articles/8471015-beamery#h_051fd9e962) [](https://support.valimail.com/en/articles/8471015-beamery#h_c5e49615a9) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Beamery Beamery ======= How to set up DMARC for Beamery in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8471015-beamery#h_a91fc17b11) [](https://support.valimail.com/en/articles/8471015-beamery#h_051fd9e962) [](https://support.valimail.com/en/articles/8471015-beamery#h_c5e49615a9) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Beamery** and how they are managed in Valimail. Because this service leverages Sendgrid's email infrastructure, it requires additions to your DNS records outside of the Valimail platform. Adding **Beamery** as an authorized sender in the Valimail platform usually requires a dedicated subdomain to be pointed to the Sendgrid infrastructure and typically the DKIM keys will be added in the Valimail platform. Configuring DKIM authentication for your Beamery emails ======================================================= Authenticating the sending domain is done with three easy DNS records. These three records add a Sender Policy Framework (SPF) record to establish your Beamery sending IP as legitimate for your domain, and a pair of rotating DKIM keys, they will also add an MX record for Beamery to establish a return path for message analytics. Since DKIM is a paired-key system, the keys need to be changed regularly for maximum security. Having two DNS records for DKIM allows this change to happen with no email downtime. TYPE HOST VALUE CNAME careers.yourdomain.com u10101010.wl000.sendgrid.net CNAME bmy.\_domainkey.yourdomain.com bmy.domainkey.u10101010.wl000.sendgrid.net CNAME bmy2.\_domainkey.yourdomain.com bmy2.domainkey.u10101010.wl000.sendgrid.net Beamery needs to use a subdomain (often careers.yourdomain.com) in order to create a way for our click and open tracking statistics to be routed back to Beamery You can also find the instructions on how to set up DKIM and SPF for Beamery, **[here](https://support.beamery.com/hc/en-us/articles/4408166459537-Sender-Authentication-Fact-Sheet) **. Add a Beamery DKIM key in Valimail ================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Beamery emails ====================================================== Once you establish that Beamery is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [ARMS](https://support.valimail.com/en/articles/8471009-arms) [Sendgrid](https://support.valimail.com/en/articles/8700033-sendgrid) [Klaviyo](https://support.valimail.com/en/articles/8705574-klaviyo) [Meltwater](https://support.valimail.com/en/articles/8757500-meltwater) [Yotpo](https://support.valimail.com/en/articles/8758206-yotpo) Did this answer your question? 😞😐😃 --- # AON Assessment Solutions | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8471004-aon-assessment-solutions#main-content) Table of contents [](https://support.valimail.com/en/articles/8471004-aon-assessment-solutions#h_8f53ad192f) [](https://support.valimail.com/en/articles/8471004-aon-assessment-solutions#h_4651c012a7) [](https://support.valimail.com/en/articles/8471004-aon-assessment-solutions#h_47a82ec5cd) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) AON Assessment Solutions AON Assessment Solutions ======================== How to set up DMARC for AON Assessment Solutions in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8471004-aon-assessment-solutions#h_8f53ad192f) [](https://support.valimail.com/en/articles/8471004-aon-assessment-solutions#h_4651c012a7) [](https://support.valimail.com/en/articles/8471004-aon-assessment-solutions#h_47a82ec5cd) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **AON Assessment Solutions** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your AON Assessment Solutions emails ======================================================================== Since DKIM requires an active key management that affects the mail server configuration as well as the DNS, the public keys are not published in the client DNS directly. Instead, AON Assessment Solutions asks you to set up CNAME records that point to your key sets: Type Record Location Value CNAME aas.1.\_domainkey. dkim..1.aas.services. CNAME aas.2.\_domainkey. dkim..2.aas.services. CNAME aas.3.\_domainkey. dkim..3.aas.services. All installed keys are domain-specific; please do not point CNAME records for different sender domains to the same keys, since this will not be reflected by Aon's server configuration. Please note that the DKIM selector, being part of an automated solution, cannot be customized. **Important**: If you manage DKIM for your domain in Valimail, you will need to add those 3 CNAME DKIM keys on your domain's Configuration page in Valimail Enforce, as outlined in the Add an AON Assessment Solutions DKIM key in Enforce section below. You can also find the instructions on how to set up DKIM and SPF for AON Assessment Solutions, **[here](https://www.yellowcouch.cz/wp-content/uploads/2020/06/Automated-E-mail-set-up.pdf) **. Add an AON Assessment Solutions DKIM key in Valimail ==================================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your AON Assessment Solutions emails ======================================================================= Once you establish that AON Assessment Solutions is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Webpower](https://support.valimail.com/en/articles/8766573-webpower) [MailRoute](https://support.valimail.com/en/articles/8774979-mailroute) [Gandimail](https://support.valimail.com/en/articles/8776509-gandimail) [Hellodialog](https://support.valimail.com/en/articles/8835059-hellodialog) [Dualog](https://support.valimail.com/en/articles/9096839-dualog) Did this answer your question? 😞😐😃 --- # Atlassian Cloud | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8471010-atlassian-cloud#main-content) Table of contents [](https://support.valimail.com/en/articles/8471010-atlassian-cloud#h_0155435319) [](https://support.valimail.com/en/articles/8471010-atlassian-cloud#h_bee7a5d08f) [](https://support.valimail.com/en/articles/8471010-atlassian-cloud#h_4b698262c2) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Atlassian Cloud Atlassian Cloud =============== How to set up DMARC for Atlassian Cloud in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8471010-atlassian-cloud#h_0155435319) [](https://support.valimail.com/en/articles/8471010-atlassian-cloud#h_bee7a5d08f) [](https://support.valimail.com/en/articles/8471010-atlassian-cloud#h_4b698262c2) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Atlassian Cloud** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Atlassian Cloud emails =============================================================== In order to enable DKIM signing for your domain, you will need to add the following two CNAME records in your DNS. s1.\_domainkey IN CNAME s1.\_domainkey.atlassian.net. s2.\_domainkey IN CNAME s2.\_domainkey.atlassian.net. **Important**: If you manage DKIM for your domain in Valimail, you will need to add the 2 CNAME DKIM keys on your domain's Configuration page in Valimail Enforce. You can also find the instructions on how to set up DKIM and SPF for Atlassian Cloud, **[here](https://confluence.atlassian.com/adminjiracloud/configuring-jira-cloud-to-send-emails-on-behalf-of-your-domain-900996548.html) **. Add an Atlassian Cloud DKIM key in Valimail =========================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Atlassian Cloud emails ============================================================== Once you establish that Atlassian Cloud is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [AfterShip](https://support.valimail.com/en/articles/8470999-aftership) [Kayako](https://support.valimail.com/en/articles/8757113-kayako) [Newton (Paycor)](https://support.valimail.com/en/articles/8757556-newton-paycor) [Peoplevine](https://support.valimail.com/en/articles/8757810-peoplevine) [Dualog](https://support.valimail.com/en/articles/9096839-dualog) Did this answer your question? 😞😐😃 --- # AfterShip | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8470999-aftership#main-content) Table of contents [](https://support.valimail.com/en/articles/8470999-aftership#h_d0ba6c6606) [](https://support.valimail.com/en/articles/8470999-aftership#h_175c8d9fe5) [](https://support.valimail.com/en/articles/8470999-aftership#h_154e8f2a28) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) AfterShip AfterShip ========= How to set up DMARC for Aftership in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8470999-aftership#h_d0ba6c6606) [](https://support.valimail.com/en/articles/8470999-aftership#h_175c8d9fe5) [](https://support.valimail.com/en/articles/8470999-aftership#h_154e8f2a28) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **AfterShip** and how they are managed in Valimail. Because this service leverages Sendgrid's email infrastructure, it requires additions to your DNS records outside of the Valimail platform. Adding **AfterShip** as an authorized sender in the Valimail platform usually requires a dedicated subdomain to be pointed to the Sendgrid infrastructure and typically the DKIM keys will be added in the Valimail platform. Configuring DKIM authentication for your AfterShip emails ========================================================= **1.** Access your [Organization account](https://organization.automizely.com/welcome) -> **Sender Emails** -> Click on **Verify Domain** to get 3 CNAME entries. **2.** Add the 2 CNAME DKIM keys on your domain's Configuration page in Valimail and add the 3rd CNAME record in your DNS. [![](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152273/b554173f73cc229776c3145a/evBK1pbqFN2mWebc7Ajkm_xHeXD4u3_bHw.png-1683879494?expires=1755792000&signature=eb5c3d6b24837f5f9b27efa0f2c5f45aa893445b59a4d2ec979ea85a66603bb3&req=fCUlF8x8n4ZcFb4f3HP0gIM33HzVafn2tc2dQ5Bc2JHlxg5ptRHdBbBlVGjX%0A419Fnt58z4%2F622qnTg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152273/b554173f73cc229776c3145a/evBK1pbqFN2mWebc7Ajkm_xHeXD4u3_bHw.png-1683879494?expires=1755792000&signature=eb5c3d6b24837f5f9b27efa0f2c5f45aa893445b59a4d2ec979ea85a66603bb3&req=fCUlF8x8n4ZcFb4f3HP0gIM33HzVafn2tc2dQ5Bc2JHlxg5ptRHdBbBlVGjX%0A419Fnt58z4%2F622qnTg%3D%3D%0A) **Note**: the s1 and s2 are the 2 DKIM keys. **3.** After all records were added in their proper places, come back to the [Sender Emails](https://organization.automizely.com/sender-emails) page and -> Click on **Verify** to finish the process. **Important Note**: If CNAME records pre-exist in SendGrid, instead of creating entries starting with values s1 and s2, you need to use **a01** and **a012** respectively. [![](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152277/0059958144dd5f954a191978/573nLPUPkdLcKzqug8tBmdM9-EeuMZSRdQ.png-1683879654?expires=1755792000&signature=0e3b1261bd5a457f1a78d84f265684b4d9e1817817642797395d146ccef5b48d&req=fCUlF8x8n4ZYFb4f3HP0gBoaNi%2BgoSWF0HbjqaN39yqYPdB5Wqfx%2B6vAuB8L%0AfqCD2G9kV59ffFV4HQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152277/0059958144dd5f954a191978/573nLPUPkdLcKzqug8tBmdM9-EeuMZSRdQ.png-1683879654?expires=1755792000&signature=0e3b1261bd5a457f1a78d84f265684b4d9e1817817642797395d146ccef5b48d&req=fCUlF8x8n4ZYFb4f3HP0gBoaNi%2BgoSWF0HbjqaN39yqYPdB5Wqfx%2B6vAuB8L%0AfqCD2G9kV59ffFV4HQ%3D%3D%0A) You can also find the instructions on how to set up DKIM and SPF for AfterShip, **[here](https://support.aftership.com/en/article/verify-sending-domain-for-delivery-notifications-1728bak/) **. Add an AfterShip DKIM key in Valimail ===================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your AfterShip emails ======================================================== Once you establish that AfterShip is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Sendgrid](https://support.valimail.com/en/articles/8700033-sendgrid) [Kayako](https://support.valimail.com/en/articles/8757113-kayako) [Newton (Paycor)](https://support.valimail.com/en/articles/8757556-newton-paycor) [Peoplevine](https://support.valimail.com/en/articles/8757810-peoplevine) [Yotpo](https://support.valimail.com/en/articles/8758206-yotpo) Did this answer your question? 😞😐😃 --- # Amazon SES | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8471003-amazon-ses#main-content) Table of contents [](https://support.valimail.com/en/articles/8471003-amazon-ses#h_145d412dc9) [](https://support.valimail.com/en/articles/8471003-amazon-ses#h_7ca69139be) [](https://support.valimail.com/en/articles/8471003-amazon-ses#h_3cd7952b96) [](https://support.valimail.com/en/articles/8471003-amazon-ses#h_d15530918f) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Amazon SES Amazon SES ========== How to set up DMARC for Amazon SES in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8471003-amazon-ses#h_145d412dc9) [](https://support.valimail.com/en/articles/8471003-amazon-ses#h_7ca69139be) [](https://support.valimail.com/en/articles/8471003-amazon-ses#h_3cd7952b96) [](https://support.valimail.com/en/articles/8471003-amazon-ses#h_d15530918f) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Amazon SES** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Below you will see how to set up **Easy DKIM** for your domain and how to configure Amazon SES in Valimail. Once you setup **Easy DKIM** for your domain, then you can start sending authenticated Amazon SES emails on behalf of that domain. Configuring DKIM authentication for your Amazon SES email with Easy DKIM ======================================================================== **Note**: If you need to create or verify a domain, see [Creating a domain identity](https://docs.aws.amazon.com/ses/latest/dg/creating-identities.html#verify-domain-procedure) . **1.** Sign in to the AWS Management Console and open the Amazon SES console **[here](https://console.aws.amazon.com/ses/) **. **2.** In the navigation pane, under **Configuration**, choose **Verified identities**. **3.** In the list of identities, choose an identity where the **Identity type** is _Domain_. **4.** Under the **Authentication** tab, in the **DomainKeys Identified Mail (DKIM)** container, choose **Edit**. **5.** In the **Advanced DKIM settings** container, choose the **Easy DKIM** button in the **Identity type** field. **6.** In the **DKIM signing key length** field, choose **RSA\_2048\_BIT**. **7.** In the **DKIM signatures** field, check the **Enabled** box. **8.** Choose **Save** changes. **9.** Add the 3 DKIM keys in Valimail Enforce. **10.** Once the DKIM keys are published in Enforce, the DKIM Verification Status in the AWS console, will change to: **verified**. _Amazon SES usually detects the publication of the DKIM records between 24-48 hours._ You can find the instructions on how to setup Easy DKIM in AWS **[here](https://docs.aws.amazon.com/ses/latest/dg/send-email-authentication-dkim-easy.html) **. Add the Amazon SES DKIM keys in Valimail ======================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Amazon SES emails ========================================================= Once you establish that Amazon SES is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. Enable SPF alignment in Amazon SES for your domain ================================================== Amazon SES only supports SPF alignment using a dedicated subdomain configuration. The process of setting up a dedicated subdomain requires you to add records to the DNS configuration for that subdomain. You have to publish an MX record so that your domain can receive the bounce and complaint notifications that email providers send you. You also have to publish an SPF (type TXT) record in order to prove that Amazon SES is authorized to send email from your domain. Below are the steps to configure SPF using a dedicated subdomain for Amazon SES. **Setting up a MAIL FROM domain for a verified domain** 1\. Open the Amazon SES console **[here](https://console.aws.amazon.com/ses/) **. 2\. In the left navigation pane, under **Configuration**, choose **Verified identities**. 3\. In the list of identities, choose the identity you want to configure where the **Identity type** is **Domain** and **Status** is _Verified_. 4\. If the **Status** is _Unverified_, complete the procedures at [Verifying a DKIM domain identity with your DNS provider](https://docs.aws.amazon.com/ses/latest/dg/creating-identities.html#just-verify-domain-proc) to verify the email address's domain. 5\. At the bottom of the screen in the in the **Custom MAIL FROM domain** pane, choose **Edit**. 6\. In the **General details** pane, do the following: a. Select the **Use a custom MAIL FROM domain** checkbox. b. For **MAIL FROM domain**, enter the subdomain that you want to use as the MAIL FROM domain. c. For **Behavior on MX failure**, choose one of the following options: * **Use default MAIL FROM domain** – If the custom MAIL FROM domain's MX record is not set up correctly, Amazon SES uses a subdomain of _amazonses.com_. The subdomain varies based on the AWS Region that you use Amazon SES in. * **Reject** **message** – If the custom MAIL FROM domain's MX record is not set up correctly, Amazon SES returns a _MailFromDomainNotVerified_ error. Emails that you attempt to send from this domain are automatically rejected. d. Choose **Save** **changes** - you'll be returned to the previous screen. Publish the MX and SPF (type TXT) records to the DNS server of the custom MAIL FROM domain: In the **Custom MAIL FROM domain** pane, the **Publish DNS records** table now displays the MX and SPF (type TXT) records in that you have to publish (add) to your domain's DNS configuration. These records use the formats shown in the following table. | | | | | --- | --- | --- | | Name | Type | Value | | `subdomain`.`domain`.`com` | MX | 10 feedback-smtp.`region`.amazonses.com | | `subdomain`.`domain`.`com` | TXT | "v=spf1 include:amazonses.com ~all" | In the preceding records, * `subdomain`.`domain`.`com` will be populated with your MAIL FROM subdomain * region will be populated with the name of the AWS Region where you want to verify the MAIL FROM domain (such as _us-west-2_, _us-east-1_, or _eu-west-1_, etc.) * The number 10 listed along with the MX value is the preference order for the mail server and will need to be entered into a separate value field as specified by your DNS provider's GUI * The SPF's TXT record value has to include the quotation marks From the **Publish DNS records** table, copy the MX and SPF (type TXT) records by choosing the copy icon next to each value and paste them into the corresponding fields in your DNS provider's GUI. **IMPORTANT**: To successfully set up a custom MAIL FROM domain with Amazon SES, you must publish exactly one MX record to the DNS server of your MAIL FROM domain. If the MAIL FROM domain has multiple MX records, the custom MAIL FROM setup with Amazon SES will fail. You can find the instructions to set up SPF in Amazon SES using a dedicated subdomain **[here](https://docs.aws.amazon.com/ses/latest/dg/mail-from.html) **. * * * Related Articles [Acquia Cloud](https://support.valimail.com/en/articles/8470994-acquia-cloud) [DocuSign](https://support.valimail.com/en/articles/8754536-docusign) [Ambassador](https://support.valimail.com/en/articles/8766061-ambassador) [Zuora](https://support.valimail.com/en/articles/8772483-zuora) [eSputnik](https://support.valimail.com/en/articles/8835048-esputnik) Did this answer your question? 😞😐😃 --- # Alchemer (ex SurveyGizmo) | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8471002-alchemer-ex-surveygizmo#main-content) Table of contents [](https://support.valimail.com/en/articles/8471002-alchemer-ex-surveygizmo#h_eb851a51d5) [](https://support.valimail.com/en/articles/8471002-alchemer-ex-surveygizmo#h_eb23d202ca) [](https://support.valimail.com/en/articles/8471002-alchemer-ex-surveygizmo#h_4a992367d8) [](https://support.valimail.com/en/articles/8471002-alchemer-ex-surveygizmo#h_a87d09d656) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Alchemer (ex SurveyGizmo) Alchemer (ex SurveyGizmo) ========================= How to set up DMARC for Alchemer (ex SurveyGizmo) in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8471002-alchemer-ex-surveygizmo#h_eb851a51d5) [](https://support.valimail.com/en/articles/8471002-alchemer-ex-surveygizmo#h_eb23d202ca) [](https://support.valimail.com/en/articles/8471002-alchemer-ex-surveygizmo#h_4a992367d8) [](https://support.valimail.com/en/articles/8471002-alchemer-ex-surveygizmo#h_a87d09d656) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Alchemer** (ex SurveyGizmo) and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Alchemer emails ======================================================== **Note**: In order to configure your DKIM and SPF records, you will need to be an Alchemer Account Administrator. To begin your DKIM configuration within Alchemer, follow these steps: **1.** Navigate to your account integrations page via **Integrations** -> **Data connectors** on the left hand navigation menu. **2.** Scroll to the bottom-half of the **Integrations** page and click the **Configure** button next to the **Custom Email Settings** option. **3.** Provide an **Integration Name**. This is the internal title that will be used to identify this integration in Email Actions and Email Campaigns. It is important to make this name something meaningful like _DKIM & SPF for alchemer.com_. **4.** (Optional) Determine whether you want this integration to serve as the default for any Email Actions and Email Campaigns that are created going forward. The option to **Use this integration as the default for all new email invitations and email actions** will be automatically selected. Un-check the option if needed. **5.** Select **Send emails using Alchemer's servers (Setup SPF and DKIM)**. This will expose additional fields for configuring this integration. **6.** Within the **From Address** section, provide your **Domain Name** and **Default From Address**.**​** [![a screenshot of a email](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152347/3c6c6901fc2d5f6efcd6be5c/hlGpNLyqCuXTX7yinMbDWawQpYmbl8RLLQ.png-1668828217?expires=1755792000&signature=fd0fe54c7cbb89c75827b560e0934238629ae3be8483ab24df65ab23c0348012&req=fCUlF8x8noVYFb4f3HP0gARKio%2BIrm%2Bfx%2BFySGEhHu%2Fao616TsLav9Q4LPSw%0AV5TsycQcoXTIdqOx8A%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152347/3c6c6901fc2d5f6efcd6be5c/hlGpNLyqCuXTX7yinMbDWawQpYmbl8RLLQ.png-1668828217?expires=1755792000&signature=fd0fe54c7cbb89c75827b560e0934238629ae3be8483ab24df65ab23c0348012&req=fCUlF8x8noVYFb4f3HP0gARKio%2BIrm%2Bfx%2BFySGEhHu%2Fao616TsLav9Q4LPSw%0AV5TsycQcoXTIdqOx8A%3D%3D%0A) **7.** Under **DKIM Settings** you will need to generate your public key. This public key will then need to be added to **Valimail Enforce**. **8.** Click **Generate DKIM** to generate your public key. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152355/8fc55e0e2e3f9e1bbb7d7c20/gnryqniL217-QGFFfDa0oV5yLdVn_Mw90A.png-1668828327?expires=1755792000&signature=6f104d7eac7af3b455769153f39f716e2ac25dae6621a68cf33a3691b96b7db1&req=fCUlF8x8noRaFb4f3HP0gO1%2B3vkwCMZm04R%2BpcDHyEGlwCmRB02HoTgfkeDH%0AeQ8TfN8SHUDPrV2bnA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152355/8fc55e0e2e3f9e1bbb7d7c20/gnryqniL217-QGFFfDa0oV5yLdVn_Mw90A.png-1668828327?expires=1755792000&signature=6f104d7eac7af3b455769153f39f716e2ac25dae6621a68cf33a3691b96b7db1&req=fCUlF8x8noRaFb4f3HP0gO1%2B3vkwCMZm04R%2BpcDHyEGlwCmRB02HoTgfkeDH%0AeQ8TfN8SHUDPrV2bnA%3D%3D%0A) **9.** A DKIM selector (the DNS domain name for the public key) as well as the DNS Public Key will be generated:. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152367/8cf16f8d30139a734fced0a7/5958877iDKjcWiwxsCJnB79REvmdFWE6lw.png-1668828404?expires=1755792000&signature=eacbcc5e1979a10f7b08ae72a148a2e0a2c9e7e13e84096dc3765a698a8bd6d1&req=fCUlF8x8nodYFb4f3HP0gL%2B6%2BAEECGlJqWbhvs2iG5gZzZ%2BLRfBNVihEWrgU%0AYCqFlzgzqceXwm0e%2Fw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152367/8cf16f8d30139a734fced0a7/5958877iDKjcWiwxsCJnB79REvmdFWE6lw.png-1668828404?expires=1755792000&signature=eacbcc5e1979a10f7b08ae72a148a2e0a2c9e7e13e84096dc3765a698a8bd6d1&req=fCUlF8x8nodYFb4f3HP0gL%2B6%2BAEECGlJqWbhvs2iG5gZzZ%2BLRfBNVihEWrgU%0AYCqFlzgzqceXwm0e%2Fw%3D%3D%0A) **10.** Add the newly created DKIM key in **Valimail**. **11.** After the key has been added in Valimail, go back in Alchemer, click the **Save** button to finish setup. **Note**: You will notice that both your SPF and DKIM Settings are not validated during setup. We will attempt to validate your settings when you **Save** your integration. We perform this validation by sending a test email (to one of our servers) and reviewing the email headers of that test email. Your DKIM & SPF Records will need to be verified before you can start using them in email sends. On the main **Integrations** page, look for the green check-mark under the **Verified** column. [![a screenshot of a web page](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152371/404efeadd59b6fc45e791c10/yFcftR9El2FeEvQB26XvJVIC6W0j-PQVJw.png-1668828777?expires=1755792000&signature=e86bc3b697549c1e4dde09c1d995cc70304c02c1823795e230f881e4a90f25ab&req=fCUlF8x8noZeFb4f3HP0gGGl86wQo6ypO4qvIbO1rIkjs3Ox98wnwmoiOpqr%0Aje5MzyfXcW7qkvLRVg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152371/404efeadd59b6fc45e791c10/yFcftR9El2FeEvQB26XvJVIC6W0j-PQVJw.png-1668828777?expires=1755792000&signature=e86bc3b697549c1e4dde09c1d995cc70304c02c1823795e230f881e4a90f25ab&req=fCUlF8x8noZeFb4f3HP0gGGl86wQo6ypO4qvIbO1rIkjs3Ox98wnwmoiOpqr%0Aje5MzyfXcW7qkvLRVg%3D%3D%0A) You can find the instructions on how to set up DKIM for Alchemer **[here](https://help.alchemer.com/help/setup-dkim-spf-records) **. Add an Alchemer DKIM key in Valimail ==================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Alchemer emails ======================================================= Once you establish that Alchemer is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. Enable SPF alignment in Alchemer for your domain ================================================ In theory, Alchemer should send SPF aligned emails once it has been configured to do so. However, you may notice that Alchemer emails are not authenticated via SPF, even after you have added Alchemer to your domain's configuration. This is likely caused by Alchemer not sending SPF aligned-mail and can be corrected by making sure SPF alignment if turned on in Alchemer for your domain. You can find more information about SPF setup **[here](https://help.alchemer.com/help/setup-dkim-spf-records) **. * * * Related Articles [Brevo (ex Sendinblue)](https://support.valimail.com/en/articles/8758344-brevo-ex-sendinblue) [Trellix (ex FireEye Email Threat Prevention)](https://support.valimail.com/en/articles/8766335-trellix-ex-fireeye-email-threat-prevention) [UKG Pro (ex Ultipro)](https://support.valimail.com/en/articles/8771250-ukg-pro-ex-ultipro) [SMTP.com](https://support.valimail.com/en/articles/9096837-smtp-com) [Stova (ex Aventri)](https://support.valimail.com/en/articles/9105008-stova-ex-aventri) Did this answer your question? 😞😐😃 --- # AFAS Software | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8470998-afas-software#main-content) Table of contents [](https://support.valimail.com/en/articles/8470998-afas-software#h_9b904a0658) [](https://support.valimail.com/en/articles/8470998-afas-software#h_189f8d12f2) [](https://support.valimail.com/en/articles/8470998-afas-software#h_20804c3c1e) [](https://support.valimail.com/en/articles/8470998-afas-software#h_5055229a5b) [](https://support.valimail.com/en/articles/8470998-afas-software#h_578de2dd21) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) AFAS Software AFAS Software ============= How to set up DMARC for AFAS Software in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8470998-afas-software#h_9b904a0658) [](https://support.valimail.com/en/articles/8470998-afas-software#h_189f8d12f2) [](https://support.valimail.com/en/articles/8470998-afas-software#h_20804c3c1e) [](https://support.valimail.com/en/articles/8470998-afas-software#h_5055229a5b) [](https://support.valimail.com/en/articles/8470998-afas-software#h_578de2dd21) SPF(supported) / (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **AFAS Software** and how they are managed in Valimail While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your AFAS Software emails ============================================================= **Step 1: Request via the customer portal** ------------------------------------------- **1.** Log on to the [AFAS customer portal](http://klant.afas.nl/) as the Administrator. **2.** On the customer portal, to **Mijn gegevens** -> **Abonnementen** -> **Mijn abonnement**. **3.** Click the subscription of your Profit environment. If, for example, the Profit environment is called **O98765AA**, the subscription is **98765**. **4.** Click **Create DKIM request**. **5.** Enter the domain that you want to use in the DKIM domain field. It is important that the correct domain name is entered in the **DKIM domain** field. Enter here the domain for which you want to use DKIM. The domain is part of the e-mail address. _Example_: Your email address is [\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#2742514667514848554542424b4343484a464e4909494b) . We only need the section that comes after @, therefore **exampledomain.nl**. **6.** First add two CNAME records in the DNS or your domain. This refers to the two records below where exampledomain.nl must be replaced with your domain. **Important**: If you manage DKIM in Valimail, you will need to add these 2 CNAME DKIM keys on your domain's Configuration page in Valimail Enforce. DKIM Selector: **afasonline1** CNAME Target: **afasonline1.domainkey.afas.online.** DKIM Selector: **afasonline2** CNAME Target: **afasonline2.domainkey.afas.online.** It is allowed to already make the request with AFAS before the CNAME records are created. In this case, the request will be rejected with the option to have the request reassessed. It is also mandatory that you already have the AFAS Online SPF record configured before making this request. In Valimail, that is accomplished by adding AFAS Software in your Enabled Senders list. **Step 2: Settings in the Profit environment** ---------------------------------------------- **1.** You will receive a username and password through the request. Configure these as follows in Profit: * Open the environment. * Go to: General / Environment / Management / Properties. * Go to the tab E-mail. * Select Apply DKIM in relation to outgoing emails and enter the email address and password. **2\.** The figure below includes example data. Enter your own data. [![a screenshot of a computer screen](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152231/d0d5fd61f83d06bec5132a2b/wKiLVNmI38NQkIxTIxAws6bc2WHHOXgHgg.png-1683276357?expires=1755792000&signature=b833fdf02737f21c8f85c06546c36d033a5f5d0a63dc8cb357f28466b7ab02fe&req=fCUlF8x8n4JeFb4f3HP0gKnqnqbEaXBc%2FdZruTWHv4CMQOszcSbOMQeJqWXL%0AMhYE%2F7VsVHjQR2rzKw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152231/d0d5fd61f83d06bec5132a2b/wKiLVNmI38NQkIxTIxAws6bc2WHHOXgHgg.png-1683276357?expires=1755792000&signature=b833fdf02737f21c8f85c06546c36d033a5f5d0a63dc8cb357f28466b7ab02fe&req=fCUlF8x8n4JeFb4f3HP0gKnqnqbEaXBc%2FdZruTWHv4CMQOszcSbOMQeJqWXL%0AMhYE%2F7VsVHjQR2rzKw%3D%3D%0A) **3.** After the configuration, your emails will be sent after applying DKIM encryption. You can also find the instructions on how to set up DKIM and SPF for AFAS Software, **[here](https://help.afas.nl/help/EN/SE/Bas_Output_SetEmail_ServerAndFrom.htm#o91547) **. Add an AFAS Software DKIM key in Valimail ========================================= You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your AFAS Software emails ============================================================ Once you establish that AFAS Software is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Terra Dotta Software](https://support.valimail.com/en/articles/8758132-terra-dotta-software) [Workforce Software](https://support.valimail.com/en/articles/8758205-workforce-software) [Q2 Software](https://support.valimail.com/en/articles/8825497-q2-software) [TotalRewards Software](https://support.valimail.com/en/articles/8825560-totalrewards-software) [platform.sh](https://support.valimail.com/en/articles/9101250-platform-sh) Did this answer your question? 😞😐😃 --- # Apptivo | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8471006-apptivo#main-content) Table of contents [](https://support.valimail.com/en/articles/8471006-apptivo#h_e5c1b41341) [](https://support.valimail.com/en/articles/8471006-apptivo#h_e894b66fbe) [](https://support.valimail.com/en/articles/8471006-apptivo#h_007b9ae9f9) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Apptivo Apptivo ======= How to set up DMARC for Apptivo in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8471006-apptivo#h_e5c1b41341) [](https://support.valimail.com/en/articles/8471006-apptivo#h_e894b66fbe) [](https://support.valimail.com/en/articles/8471006-apptivo#h_007b9ae9f9) SPF(supported) DKIM(recommended) This article covers the process of authenticating emails sent from the **Apptivo** service on behalf of your organization's domain(s) and how the authentication records are managed in Valimail. Appitvo does not send SPF aligned emails by default, but as long as DKIM is configured for Apptivo on your domain, your emails sent with Apptivo will be properly authenticated. Configuring DKIM authentication for your Apptivo emails ======================================================= **1.** Log in and access your Apptivo account. **2.** Click on your name from the top right corner of the screen and then click on **Business settings** from the drop-down menu. **3.** From the left navigation panel, click on **Email deliverabilty.** **4.** From the top right side of the screen, click **Create.** **5.** Select **Display your email address as sender Address from SPF/ DKIM information**, enter your domain, and then click the **Generate SPF and DKIM record** button. **6.** You will be provided with an SPF and DKIM record that need to be added in Valimail Enforce. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152468/a98b731320021d6e3dfedeb0/DE3GQXCy9dbIIiCkIXFg1_MrrYdPGt_MhA.png-1666044052?expires=1755792000&signature=530dfa1c710c44b1ef96c7cf717596025a55745c3e09f72679c34d5c996b9f52&req=fCUlF8x8mYdXFb4f3HP0gNPeiYyhmTe101Jv0ZpiWh%2BJFZjfZgkz9weam85d%0A0z7iB9v%2Ft19mq8zoEA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152468/a98b731320021d6e3dfedeb0/DE3GQXCy9dbIIiCkIXFg1_MrrYdPGt_MhA.png-1666044052?expires=1755792000&signature=530dfa1c710c44b1ef96c7cf717596025a55745c3e09f72679c34d5c996b9f52&req=fCUlF8x8mYdXFb4f3HP0gNPeiYyhmTe101Jv0ZpiWh%2BJFZjfZgkz9weam85d%0A0z7iB9v%2Ft19mq8zoEA%3D%3D%0A) **7.** Publish the DKIM key in Enforce with the information provided in the Apptivo console. **8.** After you add the DKIM key, the Apptivo console should detect the changes automatically and start sending authenticated emails on behalf of your domain. In case this does not happen after adding the necessary records, please contact the vendor's support team. Add an Apptivo DKIM key in Valimail =================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Apptivo emails ====================================================== Once you establish that Apptivo is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. **Important Note**: In order to validate the configuration you may need to append Apptivo's include mechanism to your SPF record, after the macro directive. Your SPF record should look as follows: **v=spf1 include:%{i}.\_ip.%{h}.\_ehlo.%{d}.\_spf.vali.email include:spf.apptivo.com ~all** * * * Related Articles [Marketo](https://support.valimail.com/en/articles/8705889-marketo) [Mailjet by Sinch](https://support.valimail.com/en/articles/8757452-mailjet-by-sinch) [MailUp](https://support.valimail.com/en/articles/8757461-mailup) [Postmark](https://support.valimail.com/en/articles/8757814-postmark) [Zoho Books](https://support.valimail.com/en/articles/8758255-zoho-books) Did this answer your question? 😞😐😃 --- # Action Network​ | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8470996-action-network#main-content) Table of contents [](https://support.valimail.com/en/articles/8470996-action-network#h_c58ddd6151) [](https://support.valimail.com/en/articles/8470996-action-network#h_acd225bcfe) [](https://support.valimail.com/en/articles/8470996-action-network#h_20b7d29d86) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Action Network​ Action Network​ =============== How to set up DMARC for Action Network in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8470996-action-network#h_c58ddd6151) [](https://support.valimail.com/en/articles/8470996-action-network#h_acd225bcfe) [](https://support.valimail.com/en/articles/8470996-action-network#h_20b7d29d86) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Action Network** and how they are managed in Valimail. Because this service leverages Sendgrid's email infrastructure, it requires additions to your DNS records outside of the Valimail platform. Adding **Action Network** as an authorized sender in the Valimail platform usually requires a dedicated subdomain to be pointed to the Sendgrid infrastructure and typically the DKIM keys will be added in the Valimail platform. Configuring DKIM authentication for your Action Network emails ============================================================== In order for you to setup DKIM in Action Network for your domain, you will email them at **[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#c0b3b5b0b0afb2b480a1a3b4a9afaeaea5b4b7afb2abeeafb2a7) ** and tell them what you use for your reply-to, meaning your domain. They will send your domain to SendGrid (which delivers their emails). SendGrid will give them your public key which they will then share with you. You will need to add the public key (CNAME records) to your DNS records. **Important**: If you manage DKIM for this domain in Valimail, you will need to add the 2 CNAME DKIM keys on your domain's Configuration page in Valimail and the 3rd CNAME record in your DNS. Email them back when you’ve added their records to your DNS and Valimail. They will verify that you did this correctly. Use that domain in all of your reply-tos. You can also find the instructions on how to set up DKIM and SPF for Action Network, **[here](https://help.actionnetwork.org/hc/en-us/articles/360014433271-Installing-DKIM-and-SPF-records) **. Add an Action Network DKIM key in Valimail ========================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Action Network emails ============================================================= Once you establish that Action Network is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Accredible](https://support.valimail.com/en/articles/8470991-accredible) [AfterShip](https://support.valimail.com/en/articles/8470999-aftership) [ARMS](https://support.valimail.com/en/articles/8471009-arms) [Sendgrid](https://support.valimail.com/en/articles/8700033-sendgrid) [ConnectBooster](https://support.valimail.com/en/articles/8766144-connectbooster) Did this answer your question? 😞😐😃 --- # Flodesk | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8466386-flodesk#main-content) Table of contents [](https://support.valimail.com/en/articles/8466386-flodesk#h_66bcc591b3) [](https://support.valimail.com/en/articles/8466386-flodesk#h_17c0503be3) [](https://support.valimail.com/en/articles/8466386-flodesk#h_06d7c6d5b9) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Flodesk Flodesk ======= Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8466386-flodesk#h_66bcc591b3) [](https://support.valimail.com/en/articles/8466386-flodesk#h_17c0503be3) [](https://support.valimail.com/en/articles/8466386-flodesk#h_06d7c6d5b9) SPF (supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Flodesk** and how they are managed in Valimail. Because this service leverages **_Sendgrid_**'s email infrastructure, it requires additions to your DNS records outside of the Valimail platform. Adding **Flodesk** as an authorized sender in the Valimail platform usually requires a dedicated subdomain to be pointed to the **Sendgrid** infrastructure and typically the DKIM keys will be added in the Valimail platform. Configuring DKIM authentication for your Flodesk emails ======================================================= **1.** In the Flodesk tab, go to your **Account** -> **Domain setup**. [![Domain setup](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211665/235f5d6b433be869d1bbb01e/_RymbC0UP3PiqbyGDlx9jUP26MAGGD5-rg.png-1690837215?expires=1755792000&signature=c0d61671d021b2eaec7f7ef92694aa368b60b0ad1cc717368059b21535d5c2ae&req=fCUmFMh%2Fm4daFb4f3HP0gN7DP7Fy55JBugEMZIDdBqPINvGtXnipCoJUMQt0%0AAZuEN2Fis7THPbj64w%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211665/235f5d6b433be869d1bbb01e/_RymbC0UP3PiqbyGDlx9jUP26MAGGD5-rg.png-1690837215?expires=1755792000&signature=c0d61671d021b2eaec7f7ef92694aa368b60b0ad1cc717368059b21535d5c2ae&req=fCUmFMh%2Fm4daFb4f3HP0gN7DP7Fy55JBugEMZIDdBqPINvGtXnipCoJUMQt0%0AAZuEN2Fis7THPbj64w%3D%3D%0A) **2.** Click on the **Let's Get Started** button to start verifying your domain. It will bring you to a summary screen of the next steps. [![Let's get started button](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211674/ec9feaac3ce10efd1801562a/zR0UsFTU00v6RH85RayPea7OJcH06VIAkQ.png-1690837325?expires=1755792000&signature=0b4e35d5db4c2938996355d4b082d9423cd8587ac6772e1bd5f288f9ba3462b1&req=fCUmFMh%2Fm4ZbFb4f3HP0gKmzZ13nYt82Nz1QdcvjUsuS%2BuHrqOIoDwZhQe9Q%0AuDP2Xf8M4ZpuWe68QA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211674/ec9feaac3ce10efd1801562a/zR0UsFTU00v6RH85RayPea7OJcH06VIAkQ.png-1690837325?expires=1755792000&signature=0b4e35d5db4c2938996355d4b082d9423cd8587ac6772e1bd5f288f9ba3462b1&req=fCUmFMh%2Fm4ZbFb4f3HP0gKmzZ13nYt82Nz1QdcvjUsuS%2BuHrqOIoDwZhQe9Q%0AuDP2Xf8M4ZpuWe68QA%3D%3D%0A) **3.** Select your domain provider from the drop-down menu. Then click on **Continue**. [![your domain name box](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211683/68fa2ced8aecdb92ebaf951a/-rGOa7_5w4Hgub36Kd2UTeplWa9RimsN4A.png-1690837391?expires=1755792000&signature=95fb5f4f95c303836c26222c6fd5b9f02cd13e0c1eb35098bd56cd80c8bdb7ec&req=fCUmFMh%2Fm4lcFb4f3HP0gM5rUcupNfSwoxrXHK4C89iUvon9HIi%2F0dcmAotW%0A5RrqaDie0m3M%2BEmceA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211683/68fa2ced8aecdb92ebaf951a/-rGOa7_5w4Hgub36Kd2UTeplWa9RimsN4A.png-1690837391?expires=1755792000&signature=95fb5f4f95c303836c26222c6fd5b9f02cd13e0c1eb35098bd56cd80c8bdb7ec&req=fCUmFMh%2Fm4lcFb4f3HP0gM5rUcupNfSwoxrXHK4C89iUvon9HIi%2F0dcmAotW%0A5RrqaDie0m3M%2BEmceA%3D%3D%0A) **4.** On the next screen, you will see the 3 sets of CNAME records that you need to publish. If the CNAMEs are DKIM keys (have \_domainkey. in the **HOST** name) those keys should be published from Valimail Enforce as seen in the " Add a Flodesk DKIM in Enforce" section in this article below. [![Flodesk dkim records](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211689/6156dfdbc79364dd4fdd6f52/zqJk9Kss9GBlAcI0WLgKNPdfM_t6uCrJmg.png-1690837594?expires=1755792000&signature=482d91e16e46de230b9389194de43e2869b2b1a2557a27ea4d16332d69734e0e&req=fCUmFMh%2Fm4lWFb4f3HP0gJkkyT1fUSCAmO2SCtX%2B1V9KCLp7Cei1ir%2BrifpL%0AuNvCYgS2wLQ6TcEGlA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/851211689/6156dfdbc79364dd4fdd6f52/zqJk9Kss9GBlAcI0WLgKNPdfM_t6uCrJmg.png-1690837594?expires=1755792000&signature=482d91e16e46de230b9389194de43e2869b2b1a2557a27ea4d16332d69734e0e&req=fCUmFMh%2Fm4lWFb4f3HP0gJkkyT1fUSCAmO2SCtX%2B1V9KCLp7Cei1ir%2BrifpL%0AuNvCYgS2wLQ6TcEGlA%3D%3D%0A) **5.** After the records are published you should Verify the Domain. You should now see the yellow Pending status label at the top of your domain setup card. Wait 48-72 hours and come back to check if your domain has been successfully authenticated. The top of your domain setup card should now display the **Verified** green label. You can also find the instructions on how to set up DKIM **[here](https://help.flodesk.com/en/articles/3200817-authenticate-your-domain-via-dkim) **. Add a Flodesk DKIM key in Valimail ================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Flodesk emails ====================================================== Once you establish that Flodesk is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Accredible](https://support.valimail.com/en/articles/8470991-accredible) [Action Network​](https://support.valimail.com/en/articles/8470996-action-network) [AfterShip](https://support.valimail.com/en/articles/8470999-aftership) [CampusLogic StudentForms](https://support.valimail.com/en/articles/8752233-campuslogic-studentforms) [Peoplevine](https://support.valimail.com/en/articles/8757810-peoplevine) Did this answer your question? 😞😐😃 --- # Act-On | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8470995-act-on#main-content) Table of contents [](https://support.valimail.com/en/articles/8470995-act-on#h_0470b7a916) [](https://support.valimail.com/en/articles/8470995-act-on#h_bbcda74186) [](https://support.valimail.com/en/articles/8470995-act-on#h_4a99a40e2e) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Act-On Act-On ====== How to set up DMARC for Act-On in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8470995-act-on#h_0470b7a916) [](https://support.valimail.com/en/articles/8470995-act-on#h_bbcda74186) [](https://support.valimail.com/en/articles/8470995-act-on#h_4a99a40e2e) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Act-on** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Act-On uses a CNAME DKIM key and a dedicated subdomain configuration setup. Configuring DKIM authentication for your Act-On emails ====================================================== **1.** Gather the list of domains you are using for your From addresses (eg., [\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#107d71627b7564797e7750737f7d60717e693e737f7d) , [\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#e78d868982948a8e938fa788929584888a9786899ec984888a) , [\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#f49d9a929bb4979b9984959a8dda9a9180) ) and make a list of the domains. **2.** From the Start page in Act-On, locate your **Account ID** * Your Account ID number is listed next to your **Account Name** * You can also find your Account ID in the top-left menu under **Account Details** **3.** **For each domain**: Work with your IT to create a new CNAME entry in your DNS: * Name or Host: {AOAccountID}**aoauth.\_domainkey** * (Replace {AOAccountID} with your **Account ID** from Step 2) * Value or Points To: **dkim.act-on.com** * See [Editing Your DNS to Implement DKIM](https://connect.act-on.com/hc/en-us/articles/360023939693) for detailed steps to create this entry * **For multiple accounts**: Please use your parent account's ID for the CNAME entry on all child accounts. **4.** Continue the process below. After setting up SPF and DKIM for your Email From domain, [contact Act-On support team](https://connect.act-on.com/hc/en-us/requests/new) to complete the process. In the support ticket include the subdomain you have chosen. Support will reply to confirm that setup is complete. **Important Note**: **_You will also need to identify a subdomain that can be set aside for Act-On email. Act-On may require other subdomains for other purposes but this subdomain must be separate from those._** **_Act-On will send you the proper DNS changes required for DKIM. The DKIM key will be placed on the top level domain (not the subdomain) and can therefore be added through the Enforce UI._** **_For SPF, add the SPF record on the subdomain and also ad the MX record on the subdomain, as specified [here](https://connect.act-on.com/hc/en-us/articles/360025707434) . Do not delegate the subdomain SPF to Enforce since Act-On will not be able to recognize this._** **Note**: You can add the subdomain selected above as a Single Sender subdomain in Enforce with Act-On as the selected sender. While Enforce will not be managing SPF for the subdomain, this acts as a record of the subdomain and also guides Helios when classifying email sent with that MailFrom. You can also find the instructions on how to set up DKIM for Act-On **[here](https://connect.act-on.com/hc/en-us/articles/360025707374-Email-From-Setup) **. Add an Act-On DKIM key in Valimail ================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Act-On emails ===================================================== Once you establish that Act-On is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Accredible](https://support.valimail.com/en/articles/8470991-accredible) [Sendgrid](https://support.valimail.com/en/articles/8700033-sendgrid) [Cision PR](https://support.valimail.com/en/articles/8752261-cision-pr) [Drip](https://support.valimail.com/en/articles/8754560-drip) [Hubspot](https://support.valimail.com/en/articles/8754819-hubspot) Did this answer your question? 😞😐😃 --- # Accredible | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8470991-accredible#main-content) Table of contents [](https://support.valimail.com/en/articles/8470991-accredible#h_c74a8d137e) [](https://support.valimail.com/en/articles/8470991-accredible#h_5ce8a6cf8b) [](https://support.valimail.com/en/articles/8470991-accredible#h_f9b020dbb3) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Accredible Accredible ========== How to set up DMARC for Accredible in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8470991-accredible#h_c74a8d137e) [](https://support.valimail.com/en/articles/8470991-accredible#h_5ce8a6cf8b) [](https://support.valimail.com/en/articles/8470991-accredible#h_f9b020dbb3) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Accredible** and how they are managed in Valimail. Because this service leverages Sendgrid's email infrastructure, it requires additions to your DNS records outside of the Valimail platform. Adding **Accredible** as an authorized sender in the Valimail platform usually requires a dedicated subdomain to be pointed to the Sendgrid infrastructure and typically the DKIM keys will be added in the Valimail platform. Configuring DKIM authentication for your Accredible emails ========================================================== Accredible uses SendGrid for email delivery. SendGrid sets the return path on any email that's delivered to your recipients to match our domain. In order to set up DKIM in Accredible for your domain, you will need to contact Accredible's Support team at **[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#bac9cfcacad5c8cefadbd9d9c8dfded3d8d6df94d9d5d7) ** They will generally provide you with 3 CNAME records to be added in your DNS **Important**: If you manage DKIM for your domain in Valimail, you will need to add the 2 CNAME DKIM keys on your domain's Configuration page in Valimail Enforce and the 3rd CNAME record, in your DNS. You can also find the info on how to set up DKIM and SPF for Accredible, **[here](https://help.accredible.com/email-spf-dkim) **. Add an Accredible DKIM key in Valimail ====================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Accredible emails ========================================================= Once you establish that Accredible is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Action Network​](https://support.valimail.com/en/articles/8470996-action-network) [AfterShip](https://support.valimail.com/en/articles/8470999-aftership) [ARMS](https://support.valimail.com/en/articles/8471009-arms) [CampusLogic StudentForms](https://support.valimail.com/en/articles/8752233-campuslogic-studentforms) [Peoplevine](https://support.valimail.com/en/articles/8757810-peoplevine) Did this answer your question? 😞😐😃 --- # Agile CRM | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8471000-agile-crm#main-content) Table of contents [](https://support.valimail.com/en/articles/8471000-agile-crm#h_d2f63f8caa) [](https://support.valimail.com/en/articles/8471000-agile-crm#h_c6d97d08eb) [](https://support.valimail.com/en/articles/8471000-agile-crm#h_aff07b7963) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Agile CRM Agile CRM ========= How to set up DMARC for Agile CRM in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8471000-agile-crm#h_d2f63f8caa) [](https://support.valimail.com/en/articles/8471000-agile-crm#h_c6d97d08eb) [](https://support.valimail.com/en/articles/8471000-agile-crm#h_aff07b7963) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Agile CRM** and how they are managed in Valimail. Because this service leverages Sendgrid's email infrastructure, it requires additions to your DNS records outside of the Valimail platform. Adding **Agile CRM** as an authorized sender in the Valimail platform usually requires a dedicated subdomain to be pointed to the Sendgrid infrastructure and typically the DKIM keys will be added in the Valimail platform. Configuring DKIM authentication for your Agile CRM emails ========================================================= In order to authorize Agile CRM to send emails on behalf of your domain, you must configure DKIM and SPF in Agiel CRM for your domain. The SPF and DKIM records will be provided to you inside of Agile CRM once you add your domain and click on **Get Settings**. **1.** Log in to your Agile CRM account. **2.** Go to to **Admin Settings** -> **Analytics**. **3.** Scroll down to **Email(SPF and DKIM) settings**. **4.** Enter the name of the domain for which you want to create a TXT record for DKIM. [![Your domain and Get Settings button](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152312/f0450260e76cca99c5f553d1/CY1upStehqmZPQTgQ_krZdJu9pOOo6pxLA.png-1686157154?expires=1755792000&signature=6fcb876434198e9d69dc5e506d989411db75c6475a6964dd3d538ce9ca3f9d5c&req=fCUlF8x8noBdFb4f3HP0gKjoKlh27Dbqp0PD5BLoeI2AWXxIzuwxLA9zFVzo%0AMdrs8yZ8yTwb0j747A%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152312/f0450260e76cca99c5f553d1/CY1upStehqmZPQTgQ_krZdJu9pOOo6pxLA.png-1686157154?expires=1755792000&signature=6fcb876434198e9d69dc5e506d989411db75c6475a6964dd3d538ce9ca3f9d5c&req=fCUlF8x8noBdFb4f3HP0gKjoKlh27Dbqp0PD5BLoeI2AWXxIzuwxLA9zFVzo%0AMdrs8yZ8yTwb0j747A%3D%3D%0A) **5.** The TXT records are provided by default as shown below, however you have an option to request CNAME keys setup by clicking on the **Get CNAME RECORDS** button and CNAME records will be provided to you instead. [![DKIM TXT records](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152325/fe69cfabe4223f98564d0b13/frEkLc2TqLnrbrJZNOSLOUhZxJb4nMqRhw.png-1686157384?expires=1755792000&signature=fcc237feec04ac93feb2f15741e6d8b2a32c8777cae0dbef04ce41c26eac1068&req=fCUlF8x8noNaFb4f3HP0gJnAFJ969Buk95TRLUkaBd6dKyxUabTpX0NXHCzo%0Acc5tNxuHOQDePVoyUw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152325/fe69cfabe4223f98564d0b13/frEkLc2TqLnrbrJZNOSLOUhZxJb4nMqRhw.png-1686157384?expires=1755792000&signature=fcc237feec04ac93feb2f15741e6d8b2a32c8777cae0dbef04ce41c26eac1068&req=fCUlF8x8noNaFb4f3HP0gJnAFJ969Buk95TRLUkaBd6dKyxUabTpX0NXHCzo%0Acc5tNxuHOQDePVoyUw%3D%3D%0A) **6.** Add the records in your DNS for your domain. **Important**: If you manage DKIM for your domain in Valimail, you will need to add the TXT DKIM key on your domain's Configuration page in Valimail, then add **Agile CRM** as an Enabled Senders for your domain in Enforce and add the remaining mx record in your DNS. **7.** Once you have created the SPF and DKIM records in your DNS, you will have to click on the **Verify** button above. If you need any other assistance from Agile CRM in setting this up, you can contact their support here: Phone number: **1-800-980-0729** Agile CRM Support: **[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#d5b6b4a7b095b4b2bcb9b0b6a7b8fbb6bab8) ** More information about Agile CRM's newsletters and marketing automation, **[here](https://www.agilecrm.com/marketing-automation/)** and **[here](https://www.agilecrm.com/marketing-automation/newsletter-campaigns) **. Add an Agile CRM DKIM key in Valimail ===================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Agile CRM emails ======================================================== Once you establish that Agile CRM is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Veeva](https://support.valimail.com/en/articles/8758198-veeva) [Freshsales CRM by Freshworks](https://support.valimail.com/en/articles/8766600-freshsales-crm-by-freshworks) [Cool Life CRM](https://support.valimail.com/en/articles/8822656-cool-life-crm) [InTouch CRM](https://support.valimail.com/en/articles/8822969-intouch-crm) [Agillic](https://support.valimail.com/en/articles/8825873-agillic) Did this answer your question? 😞😐😃 --- # Salesforce Marketing Cloud | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8700364-salesforce-marketing-cloud#main-content) Table of contents [](https://support.valimail.com/en/articles/8700364-salesforce-marketing-cloud#h_103ea6f72e) [](https://support.valimail.com/en/articles/8700364-salesforce-marketing-cloud#h_93931ad5ca) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Salesforce Marketing Cloud Salesforce Marketing Cloud ========================== How to set up DMARC for Salesforce Marketing Cloud in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8700364-salesforce-marketing-cloud#h_103ea6f72e) [](https://support.valimail.com/en/articles/8700364-salesforce-marketing-cloud#h_93931ad5ca) SPF(supported) (dedicated IP only) DKIM(recommended) Website: [https://www.salesforce.com/products/marketing-cloud/overview/](https://www.salesforce.com/products/marketing-cloud/overview/) * Salesforce Marketing Cloud almost always uses a dedicated subdomain. There are a few very old implementations that do not but any new implementation will use a dedicated subdomain * Salesforce Marketing Cloud has multiple ways to set up their service in DNS. The preferred option is to delegate the subdomain to Salesforce Marketing Cloud which allows Salesforce Marketing Cloud to host all DNS records on their DNS servers. This means that Salesforce Marketing Cloud will host SPF and DKIM * The subdomain must be added to the Enforce configuration as a Single Sender Subdomain * In order to send authenticated emails, the customer will need to purchase a Sender Authentication Package (SAP) from Salesforce: [https://help.salesforce.com/s/articleView?id=sf.mc\_es\_sender\_authentication\_package.htm&type=5](https://help.salesforce.com/s/articleView?id=sf.mc_es_sender_authentication_package.htm&type=5) * Salesforce Marketing Cloud uses a single TXT DKIM key with a selector of **200608**. This same key is used for all Salesforce Marketing Cloud customers and was created in Aug 2006. Since this is a TXT record, DKIM key rotation is problematic. * Salesforce Marketing Cloud can apparently create customized DKIM keys/ selectors based on some data we have seen in the wild but how this works in practice is unknown Add the Salesforce Marketing Cloud DKIM key in Valimail ======================================================= You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Salesforce Marketing Cloud emails ========================================================================= Once you establish that Salesforce Marketing Cloud is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Acquia Cloud](https://support.valimail.com/en/articles/8470994-acquia-cloud) [FortiMail Cloud Email Security](https://support.valimail.com/en/articles/8754719-fortimail-cloud-email-security) [Selligent Marketing Cloud](https://support.valimail.com/en/articles/8857176-selligent-marketing-cloud) [Salesforce Commerce Cloud](https://support.valimail.com/en/articles/9105010-salesforce-commerce-cloud) [Adobe Commerce Cloud](https://support.valimail.com/en/articles/9105132-adobe-commerce-cloud) Did this answer your question? 😞😐😃 --- # Google Workspace (G Suite) | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8705849-google-workspace-g-suite#main-content) Table of contents [](https://support.valimail.com/en/articles/8705849-google-workspace-g-suite#h_e3563f6893) [](https://support.valimail.com/en/articles/8705849-google-workspace-g-suite#h_d13f9ec1e1) [](https://support.valimail.com/en/articles/8705849-google-workspace-g-suite#h_87cc45031c) [](https://support.valimail.com/en/articles/8705849-google-workspace-g-suite#h_ebde9af2dd) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Google Workspace (G Suite) Google Workspace (G Suite) ========================== How to set up DMARC for Google Workspace in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8705849-google-workspace-g-suite#h_e3563f6893) [](https://support.valimail.com/en/articles/8705849-google-workspace-g-suite#h_d13f9ec1e1) [](https://support.valimail.com/en/articles/8705849-google-workspace-g-suite#h_87cc45031c) [](https://support.valimail.com/en/articles/8705849-google-workspace-g-suite#h_ebde9af2dd) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Google Workspace** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Google Workspace emails ================================================================ **Note**: You need to signed into the Google Workspace console as a **super administrator**. More details **[here](https://support.google.com/a/answer/2405986#super_admin) **. **1.** Sign in to your **Google Admin console** (at admin.google.com) with **super administrator** privileges. **2.** Go to **Apps -> Google Workspace -> Gmail.** **3.** Click **Authenticate email**. **4.** In the **Selected domain** menu, select the domain where you want to set up DKIM. **5.** Click the **Generate New Record** button. **6.** In the **Generate New Record** box, select your DKIM key settings. We recommend you choose the 2048 key value. | | | | --- | --- | | **Setting** | **Options** | | **DKIM key bit length** | **2048—**If your domain provider supports 2048-bit keys, select this option. Longer keys are more secure than shorter keys. If you previously used a 1024-bit key, you can switch to a 2048-bit key if your domain provider supports them. Read more about [domain keys and TXT record limits](https://support.google.com/a/answer/11613097)
.

**1024**—If your domain host doesn't support 2048-bit keys, select this option. | | **Prefix selector** | The default selector prefix is **google**. We recommend you use the default.

If your domain already uses a DKIM key with the prefix **google**, enter a different prefix in this field. Read more about [DKIM selectors](https://support.google.com/a/answer/11611356)
. | **7.** At the bottom of the Generate new record box, click **Generate**. On the setting page, the text string beneath TXT record value changes to a new value and this message is displayed: _DKIM authentication settings updated_. **8.** Copy the DKIM values shown in the Authenticate email window and publish the Google generated DKIM key in the **Valimail Enforce** platform. **9.** After adding the DKIM TXT key record in Valimail Enforce, click on **Start Authentication** in your Google Workspace admin panel. You can find the instructions on how to turn on DKIM in Google Workspace **[here](https://support.google.com/a/answer/180504) **. Add a Google Workspace DKIM key in Valimail =========================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Google Workspace emails =============================================================== Once you establish that Google Workspace is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. Enable SPF alignment Google Workspace for your domain ===================================================== You may notice that Google Workspace emails are not authenticated via SPF, even after you have added Google Workspace to your domain's configuration. This is likely caused by Google Workspace not sending SPF aligned-mail and can be corrected by the service owner turn on SPF alignment for your domain in Google Workspace. You can find more info about setting up SPF and turning on SPF alignment **[here](https://support.google.com/a/answer/10683907?hl=en&ref_topic=10685331) **. * * * Related Articles [Oracle Cloud Infrastructure](https://support.valimail.com/en/articles/8757604-oracle-cloud-infrastructure) [Poppulo](https://support.valimail.com/en/articles/8757812-poppulo) [SPEKTRIX](https://support.valimail.com/en/articles/8759534-spektrix) [Email Blaster](https://support.valimail.com/en/articles/8792112-email-blaster) [Mailfence](https://support.valimail.com/en/articles/8825073-mailfence) Did this answer your question? 😞😐😃 --- # Sendgrid | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8700033-sendgrid#main-content) Table of contents [](https://support.valimail.com/en/articles/8700033-sendgrid#h_f30d80199f) [](https://support.valimail.com/en/articles/8700033-sendgrid#h_008b7fab23) [](https://support.valimail.com/en/articles/8700033-sendgrid#h_d24abb3395) [](https://support.valimail.com/en/articles/8700033-sendgrid#h_986f41c8d7) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Sendgrid Sendgrid ======== How to set up DMARC for Sendgrid in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8700033-sendgrid#h_f30d80199f) [](https://support.valimail.com/en/articles/8700033-sendgrid#h_008b7fab23) [](https://support.valimail.com/en/articles/8700033-sendgrid#h_d24abb3395) [](https://support.valimail.com/en/articles/8700033-sendgrid#h_986f41c8d7) SPF(supported) (dedicated subdomain) DKIM(Recommended) This article covers the SPF and DKIM authentication processes for **Sendgrid** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Sendgrid typically uses a dedicated subdomain for DKIM and SPF configuration. Configuring DKIM authentication for your Sendgrid emails ======================================================== **1.** Login to your SendGrid admin account. **2.** In the SendGrid UI, select **Settings** -> **Sender Authentication**. **3.** In the domain authentication section, click **Get Started**. **4.** Next, add in information about your DNS host, and indicate whether you also want to set up link branding. Click **Next**. **5.** Fill in the domain that you want to send from and add advanced settings as needed. Make sure that you only enter the name of your root domain. Do not include **www** or **[http://www](http://www/) ** in this field. Your domain needs to match the domain of your FROM address on the emails you are sending out. For example, if I am sending an email from **[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#82e7fae3eff2eee7c2f1e7ece6e5f0ebe6ace1edef) **, I would set my domain authentication domain to be **sendgrid.com**. Click **Next**. **6.** Next, you need to add the 2 CNAME DKIM records to **Valimail Enforce** and the 3rd CNAME record to your **DNS host**. **7.** Once you publish the 2 DKIM keys in **Valimail Enforce** and the 3rd CNAME record in your **DNS host**, return to the **Sender authentication** page in the Sendgrid console and click **Verify**. [![a close-up of a logo](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/907720724/0f4f9afcc0a9e36c7cd1d26e/mzQMD5Xdq1KwdmNbNkTyWJhiSb8FPcX1mQ.png?expires=1755792000&signature=fbb0ce3e3b2e880fe1913c83ca44dd25c8d0b6ba69f178f1a4fe1051c4817468&req=fSAgEct%2BmoNbFb4f3HP0gK1HOcKvQlZsM4jyJKs2aTbHEyvAvglUeV4jXCI6%0A5jmcjMGgotAdX0cUAw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/907720724/0f4f9afcc0a9e36c7cd1d26e/mzQMD5Xdq1KwdmNbNkTyWJhiSb8FPcX1mQ.png?expires=1755792000&signature=fbb0ce3e3b2e880fe1913c83ca44dd25c8d0b6ba69f178f1a4fe1051c4817468&req=fSAgEct%2BmoNbFb4f3HP0gK1HOcKvQlZsM4jyJKs2aTbHEyvAvglUeV4jXCI6%0A5jmcjMGgotAdX0cUAw%3D%3D%0A) **Note**: It can take up to 24-48 hours for the records to verify after you upload them into **Valimail Enforce** and your **DNS host**, so you will likely have to come back later to verify. You can find these instructions on how to setup DKIM for your domain in Sendgrid **[here](https://docs.sendgrid.com/ui/account-and-settings/how-to-set-up-domain-authentication#setting-up-domain-authentication) **. Below is an example of the CNAME values under the HOST column as they are displayed and how you will need to enter them into your DNS management with one of these providers: **a. Record Name**: em722.yourdomain.com Record Type: CNAME Record Value: u20722350.wl101.sendgrid.net **b. Record Name**: s1 Record Type: CNAME Record Value: s1.domainkey.u20722350.wl101.sendgrid.net **c. Record Name**: s2 Record Type: CNAME Record Value: s2.domainkey.u20722350.wl101.sendgrid.net **IMPORTANT**: The entries made in the VALUE or POINTS TO field from the 2 DKIM keys are the ones that need to added in Valimail Enforce. The records that look like the **b** and **c** ones, need to be added in Valimail Enforce - the one that looks like the **a** one, needs to be added in your DNS host. Add a Sendgrid DKIM key in Valimail =================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Setup a custom DKIM key for your domain in Sendgrid =================================================== It is important to remember that the **s1** and **s2** DKIM key selectors are the default ones that Sendgrid issues. Therefore, if your organization uses multiple Sendgrid instances or other services that use Sendgrid under the hood, you will need to **set up a custom DKIM key** that has a custom DKIM selector for those instances/services, if you already have one Sendgrid instance configured with **s1** and **s2** selectors on the DKIM keys. You can find the instructions on how to set up a custom DKIM key in Sendgrid **[here](https://docs.sendgrid.com/ui/account-and-settings/how-to-set-up-domain-authentication#using-a-custom-dkim-selector) **. **Note**: The Sendgrid ID and WL ID are optional but if they are given to you by the service, we recommend you add them as well. Add only the numerical characters in the **SendGrid ID** and **WL ID** fields. Configuring SPF authentication for your Sendgrid emails ======================================================= Once you establish that Sendgrid is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [AfterShip](https://support.valimail.com/en/articles/8470999-aftership) [Kayako](https://support.valimail.com/en/articles/8757113-kayako) [Newton (Paycor)](https://support.valimail.com/en/articles/8757556-newton-paycor) [Peoplevine](https://support.valimail.com/en/articles/8757810-peoplevine) [Yotpo](https://support.valimail.com/en/articles/8758206-yotpo) Did this answer your question? 😞😐😃 --- # Acoustic | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8470993-acoustic#main-content) Table of contents [](https://support.valimail.com/en/articles/8470993-acoustic#h_6a0799630e) [](https://support.valimail.com/en/articles/8470993-acoustic#h_e175312fe6) [](https://support.valimail.com/en/articles/8470993-acoustic#h_cfb145b640) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Acoustic Acoustic ======== How to set up DMARC for Acoustic in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8470993-acoustic#h_6a0799630e) [](https://support.valimail.com/en/articles/8470993-acoustic#h_e175312fe6) [](https://support.valimail.com/en/articles/8470993-acoustic#h_cfb145b640) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Acoustic** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Acoustic emails ======================================================== In order to set up DKIM in Acoustic for your domain/s, you will need to contact your Acoustic service owner. The Acoustic Provisioning Team will generate all necessary SPF and DKIM records that you can then provide to your IT team for implementation. Acoustic uses a 1024-bit encryption for its default DKIM key and the key they provide is a TXT key. If you manage the DKIM record for your domain in Valimail, you will need to add the Acoustic TXT DKIM key in your domain's Configuration page in Valimail Enforce. You can also find the instructions on how to set up DKIM and SPF for Acoustic, **[here](https://help.goacoustic.com/hc/en-us/articles/360043024713-Sender-Policy-Framework-SPF-and-Domain-Keys-Identified-Mail-DKIM-) **. Add an Acoustic DKIM key in Valimail ==================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Acoustic emails ======================================================= Once you establish that Acoustic is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [APSIS](https://support.valimail.com/en/articles/8471007-apsis) [GetResponse](https://support.valimail.com/en/articles/8754772-getresponse) [Namecheap](https://support.valimail.com/en/articles/8757550-namecheap) [Postmark](https://support.valimail.com/en/articles/8757814-postmark) [Zoho Marketing Automation](https://support.valimail.com/en/articles/8857250-zoho-marketing-automation) Did this answer your question? 😞😐😃 --- # Mailgun by Sinch | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8705824-mailgun-by-sinch#main-content) Table of contents [](https://support.valimail.com/en/articles/8705824-mailgun-by-sinch#h_f4eea75724) [](https://support.valimail.com/en/articles/8705824-mailgun-by-sinch#h_71c22cfcb6) [](https://support.valimail.com/en/articles/8705824-mailgun-by-sinch#h_0acda8d0b8) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Mailgun by Sinch Mailgun by Sinch ================ How to set up DMARC for Mailgun by Sinch in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8705824-mailgun-by-sinch#h_f4eea75724) [](https://support.valimail.com/en/articles/8705824-mailgun-by-sinch#h_71c22cfcb6) [](https://support.valimail.com/en/articles/8705824-mailgun-by-sinch#h_0acda8d0b8) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Mailgun by Sinch** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Mailgun emails ======================================================= **1.** Login to your Mailgun account. **2.** Go to the **Domains** tab **3.** Add your domain in the **Domain name** box. **4.** **Choose your DKIM key length**. Longer keys equal more protection from spammers, so we recommend you to chose the 2048 option. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908820261/33d98e3762ebcf44c77a5777/3zkYHqvdRAG3ada8ZyXOk4ex4eryvfWw2Q.png?expires=1755792000&signature=e10fab43b814fcdc7e346036797e3ec82778aa67dce139883bba9330e727c033&req=fSAvHst%2Bn4deFb4f3HP0gF03TMmFhzE1EBygbsvb1rwXj0kp7uFHU8awJmvH%0ArFYCEjIvzRIy9vRLRQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908820261/33d98e3762ebcf44c77a5777/3zkYHqvdRAG3ada8ZyXOk4ex4eryvfWw2Q.png?expires=1755792000&signature=e10fab43b814fcdc7e346036797e3ec82778aa67dce139883bba9330e727c033&req=fSAvHst%2Bn4deFb4f3HP0gF03TMmFhzE1EBygbsvb1rwXj0kp7uFHU8awJmvH%0ArFYCEjIvzRIy9vRLRQ%3D%3D%0A) **5.** On the domain settings page, you will find the DKIM records generated for your domain in the **Domain Verification & DNS** section. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908820272/90d73409232a703167c220fa/N6WXTBXALM-mivskBZHviltb7f6BC4GmjA.png?expires=1755792000&signature=6cd4fd6d8e4eca0f4b0f79d73e147b1d7ab53b0af6d0ae0938a1cb274e326427&req=fSAvHst%2Bn4ZdFb4f3HP0gKmmttZd04xMUde9CwKItmgIcqUNOehCGtg4qviC%0AdjSLjPZnvPHJYqEuBw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908820272/90d73409232a703167c220fa/N6WXTBXALM-mivskBZHviltb7f6BC4GmjA.png?expires=1755792000&signature=6cd4fd6d8e4eca0f4b0f79d73e147b1d7ab53b0af6d0ae0938a1cb274e326427&req=fSAvHst%2Bn4ZdFb4f3HP0gKmmttZd04xMUde9CwKItmgIcqUNOehCGtg4qviC%0AdjSLjPZnvPHJYqEuBw%3D%3D%0A) **6.** Copy the DKIM record key value provided - then you need to go and add this DKIM keys in **Valimail Enforce**. **7.** After you publish the Mailgun DKIM key in Valimail Enforce, log back into your Mailgun account, and check for a verified status (a green verification badge) against your domain name to confirm that your domain has been verified and set up with DKIM email authentication. You can find the instructions on how to set up DKIM in Mailgun **[here](https://www.mailgun.com/blog/deliverability/understanding-dkim-how-it-works/#chapter-4) **. Add a Mailgun DKIM key in Valimail ================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Mailgun emails ====================================================== Once you establish that Mailgun is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Customer.io](https://support.valimail.com/en/articles/8754357-customer-io) [Mailjet by Sinch](https://support.valimail.com/en/articles/8757452-mailjet-by-sinch) [Mandrill](https://support.valimail.com/en/articles/8757467-mandrill) [Zoho Books](https://support.valimail.com/en/articles/8758255-zoho-books) [SPEKTRIX](https://support.valimail.com/en/articles/8759534-spektrix) Did this answer your question? 😞😐😃 --- # Microsoft Office 365 | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8705860-microsoft-office-365#main-content) Table of contents [](https://support.valimail.com/en/articles/8705860-microsoft-office-365#h_4130ec6120) [](https://support.valimail.com/en/articles/8705860-microsoft-office-365#h_119e5342e0) [](https://support.valimail.com/en/articles/8705860-microsoft-office-365#h_cb6c7f73ba) [](https://support.valimail.com/en/articles/8705860-microsoft-office-365#h_b1888ae345) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Microsoft Office 365 Microsoft Office 365 ==================== How to set up DMARC for Microsoft Office 365 in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8705860-microsoft-office-365#h_4130ec6120) [](https://support.valimail.com/en/articles/8705860-microsoft-office-365#h_119e5342e0) [](https://support.valimail.com/en/articles/8705860-microsoft-office-365#h_cb6c7f73ba) [](https://support.valimail.com/en/articles/8705860-microsoft-office-365#h_b1888ae345) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Microsoft Office 365** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Microsoft Office 365 emails ==================================================================== All the accepted domains of your tenant will be shown in the Microsoft 365 Defender portal under the DKIM page. If you do not see it, add your accepted domain from [domains page](https://learn.microsoft.com/en-us/microsoft-365/admin/setup/add-domain#add-a-domain) . Once your domain is added, follow the steps as shown below to configure DKIM. **Step 1**: On the [DKIM page](https://security.microsoft.com/dkimv2) , select the domain you wish to configure. [![Selected domain to configure](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908830982/306fe88721702d1875d49c4f/-bpJGFxuy6Fi4-jd6RY6vDi_CY_96IiSow.png?expires=1755792000&signature=5d663ff0db9d1bb09fe3c7419f6b41091c5ee2cc86564dad2573a7db1ed8fd7d&req=fSAvHsp%2BlIldFb4f3HP0gHHwm2st6CboyEZjLiOhAqumYl7AVTrmNfN1F4wd%0AHIaiTffZ8CtuZfI%2BqQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908830982/306fe88721702d1875d49c4f/-bpJGFxuy6Fi4-jd6RY6vDi_CY_96IiSow.png?expires=1755792000&signature=5d663ff0db9d1bb09fe3c7419f6b41091c5ee2cc86564dad2573a7db1ed8fd7d&req=fSAvHsp%2BlIldFb4f3HP0gHHwm2st6CboyEZjLiOhAqumYl7AVTrmNfN1F4wd%0AHIaiTffZ8CtuZfI%2BqQ%3D%3D%0A) **Step 2**: Slide the toggle to **Enable**. You will see a pop-up window stating that you need to add CNAME records. [![Create DKIM Keys button](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908830988/d5a6fe877af4dd801ea6b9bf/zRxQn_kgZljao4Vf43QYX2a6F-kIQ4bM9g.png?expires=1755792000&signature=491be34252ec4476b5116b80bb050724f22279f8a881b87381f4f78b2c203afc&req=fSAvHsp%2BlIlXFb4f3HP0gHVkkldogkVvCdLVRZaUY0qdsyArUq1XqdtupCJT%0AnaZ6u35uwbKXvj5peA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908830988/d5a6fe877af4dd801ea6b9bf/zRxQn_kgZljao4Vf43QYX2a6F-kIQ4bM9g.png?expires=1755792000&signature=491be34252ec4476b5116b80bb050724f22279f8a881b87381f4f78b2c203afc&req=fSAvHsp%2BlIlXFb4f3HP0gHVkkldogkVvCdLVRZaUY0qdsyArUq1XqdtupCJT%0AnaZ6u35uwbKXvj5peA%3D%3D%0A) **Step 3**: Copy the CNAMES shown in the pop up window. [![Copy the DKIM records](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908830997/c03389f5a35ed5b7d3f8593b/1spd8FpVBWQ0okQe3EkCErCBhRufMa38nQ.png?expires=1755792000&signature=9ccedba24aa35e0262416c9ec872f11fc27a3a555be9314c37bb710d14260fb6&req=fSAvHsp%2BlIhYFb4f3HP0gD4pLH4iv6V03th3Z2yCmpNluI4iGOLQrJ%2Fvoj%2F9%0A8sMSRcexSDZgdavCxw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908830997/c03389f5a35ed5b7d3f8593b/1spd8FpVBWQ0okQe3EkCErCBhRufMa38nQ.png?expires=1755792000&signature=9ccedba24aa35e0262416c9ec872f11fc27a3a555be9314c37bb710d14260fb6&req=fSAvHsp%2BlIhYFb4f3HP0gD4pLH4iv6V03th3Z2yCmpNluI4iGOLQrJ%2Fvoj%2F9%0A8sMSRcexSDZgdavCxw%3D%3D%0A) **Step 4**: Publish the copied CNAME records to your DNS service provider. **Important**: If you manage DKIM in Valimail, you will need to add the resulting 2 CNAME keys on your domain's Configuration page in Valimail Enforce. **Step 5**: Return to DKIM page to enable DKIM. [![Click to enable DKIM](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908831008/2235c7e3686a8ca1c38b5002/ohj1mUXAn3nomduWc4C-P7am3zdiyzsmhw.png?expires=1755792000&signature=6c8ef3cdd895b515949feb1902be10be59ed33153f5d646a82b5b1d7f7a1134d&req=fSAvHsp%2FnYFXFb4f3HP0gAkJjPptc9cBRQpy%2BSqbbAt%2F5h8ydEjnfv58om0T%0Al8syHYMqoEG69aFRiw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908831008/2235c7e3686a8ca1c38b5002/ohj1mUXAn3nomduWc4C-P7am3zdiyzsmhw.png?expires=1755792000&signature=6c8ef3cdd895b515949feb1902be10be59ed33153f5d646a82b5b1d7f7a1134d&req=fSAvHsp%2FnYFXFb4f3HP0gAkJjPptc9cBRQpy%2BSqbbAt%2F5h8ydEjnfv58om0T%0Al8syHYMqoEG69aFRiw%3D%3D%0A) You can also find the instructions on how to turn on DKIM in M365 for you domain, **[here](https://learn.microsoft.com/en-us/microsoft-365/security/office-365-security/email-authentication-dkim-configure?view=o365-worldwide) **. Adding the Microsoft Office 365 DKIM keys in Valimail ===================================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Microsoft Office 365 emails =================================================================== Once you establish that Microsoft Office 365 is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. **Note**: You may notice that M365 emails are not authenticated via SPF, even after you have added M365 to your domain's configuration. This is likely caused by M365 not sending SPF aligned-mail and can be corrected by making sure SPF alignment for your domain has been turn on in M365. Enable SPF alignment in Microsoft Office 365 for your domain ============================================================ You can find out more details on how to make sure SPF alignment is enabled for your domain in Microsoft Office 365, **[here](https://learn.microsoft.com/en-us/microsoft-365/security/office-365-security/set-up-spf-in-office-365-to-help-prevent-spoofing?view=o365-worldwide) **. * * * Related Articles [Intercom](https://support.valimail.com/en/articles/8755711-intercom) [Meltwater](https://support.valimail.com/en/articles/8757500-meltwater) [Microsoft Dynamics 365](https://support.valimail.com/en/articles/8757505-microsoft-dynamics-365) [Zuora](https://support.valimail.com/en/articles/8772483-zuora) [Office 365 for China operated by 21Vianet](https://support.valimail.com/en/articles/9617087-office-365-for-china-operated-by-21vianet) Did this answer your question? 😞😐😃 --- # Acquia Cloud | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8470994-acquia-cloud#main-content) Table of contents [](https://support.valimail.com/en/articles/8470994-acquia-cloud#h_6c23eaec41) [](https://support.valimail.com/en/articles/8470994-acquia-cloud#h_abc2f586f5) [](https://support.valimail.com/en/articles/8470994-acquia-cloud#h_85cc20c957) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Acquia Cloud Acquia Cloud ============ How to set up DMARC for Acquia Cloud in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8470994-acquia-cloud#h_6c23eaec41) [](https://support.valimail.com/en/articles/8470994-acquia-cloud#h_abc2f586f5) [](https://support.valimail.com/en/articles/8470994-acquia-cloud#h_85cc20c957) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM configuration process for **Acquia Cloud** and how they are managed in Valimail. Because this service leverages Amazon SES's email infrastructure, it requires additions to your DNS records outside of the Valimail platform. Adding Acquia Cloud as an authorized sender in the Valimail platform usually requires a dedicated subdomain to be pointed to the Acquia Cloud infrastructure and typically the DKIM keys will be added in the Valimail platform. Configuring DKIM authentication for your Acquia Cloud emails ============================================================ To configure and verify an email sending domain: **1.** [Sign in to the Cloud Platform user interface](https://cloud.acquia.com/) and select the application for which you want to configure the domain. **2.** In the navigation pane, click **Email**. **3.** On the Platform Email page, on the Domain Verification tab, click **ADD DOMAIN**. **4.** In the Add domain dialog box, in the **Domain to add** field, enter the domain name that you want to configure, and click **ADD DOMAIN**. The Platform Email page displays the following message: _The domain has been registered._ **5.** In the Email domain verification list, verify that the new domain shows the **Verification pending** status. **6.** Click the expand arrow for the domain to view the type, status, and value of the DNS records. The list of DNS records includes: * **DKIM**: Three entries of type CNAME * **TXT**: Two entries of type TXT * **SPF**: One entry of type TXT and one entry of type MX At this step, the status of the entries is **Verification pending**. **NOTE**: _The only action needed in Valimail will be to add the 3 CNAME DKIM keys and also to add the Acquia Cloud service in your Enabled Senders list._ **7\.** From the **VALUE** column of the list, copy all strings and add the CNAME DKIM keys to Valimail Enforce and the rest of the records in your DNS provider. **8.** Wait until all the DNS records are verified. Verification of the DKIM keys in Enforce is instant - the DNS records may take up to 72 hours. **9.** On the Domain Verification tab, verify the status of the domain and do one of the following: If the status is **OK**, associate the domain to the application. You can also find the instructions on how to set up DKIM and SPF for Acquia Cloud **[here](https://docs.acquia.com/cloud-platform/manage/platform-email/platform-email-configuration/) **. Add an Acquia Cloud DKIM key in Valimail ======================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Acquia Cloud emails =========================================================== Once you establish that Acquia Cloud is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Atlassian Cloud](https://support.valimail.com/en/articles/8471010-atlassian-cloud) [Caspio](https://support.valimail.com/en/articles/8752239-caspio) [Tencent Cloud](https://support.valimail.com/en/articles/8810953-tencent-cloud) [Appian Cloud](https://support.valimail.com/en/articles/8825875-appian-cloud) [Adobe Commerce Cloud](https://support.valimail.com/en/articles/9105132-adobe-commerce-cloud) Did this answer your question? 😞😐😃 --- # Mailchimp | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8752153-mailchimp#main-content) Table of contents [](https://support.valimail.com/en/articles/8752153-mailchimp#h_ff0c8685a0) [](https://support.valimail.com/en/articles/8752153-mailchimp#h_3f68350688) [](https://support.valimail.com/en/articles/8752153-mailchimp#h_6a967430e7) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Mailchimp Mailchimp ========= How to set up DMARC for Mailchimp in Valimail Updated over 7 months ago Table of contents [](https://support.valimail.com/en/articles/8752153-mailchimp#h_ff0c8685a0) [](https://support.valimail.com/en/articles/8752153-mailchimp#h_3f68350688) [](https://support.valimail.com/en/articles/8752153-mailchimp#h_6a967430e7) SPF(not supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Mailchimp** and how they are managed in Valimail. **Note**: Be advised that multiple users can use the same domain for sending DMARC authenticated messages via Mailchimp. Each User needs to access the account independently and enable the Authentication and Domain Verification. Before you can setup DKIM for your domain in Mailchimp, you will need to verify your domain within the Mailchimp platform. Please see this article on [How to verify your domain in Mailchimp](https://mailchimp.com/help/verify-a-domain/) . After your email domain is verified, you will then need to enable DKIM for your domain in Mailchimp. Configuring DKIM authentication for your Mailchimp emails ========================================================= **1.** Click the **Website** icon. [![a hand pointing at a website](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/919483158/85d708d8933ebcfc397c3804/aLzUUGYV_RPOsGGMu2woCKSKLoeYzD8_zw.png?expires=1755792000&signature=30a526e845b38cea7d989faaf13683d173bcb87178170e8e435c3d90aacfd432&req=fSEuEsF9nIRXFb4f3HP0gGGxDECxkiOADqW8sWc7%2FqUki4mf0RJ%2FBCRhN2%2B6%0ATQVWjJbnJz1qjGDrIw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/919483158/85d708d8933ebcfc397c3804/aLzUUGYV_RPOsGGMu2woCKSKLoeYzD8_zw.png?expires=1755792000&signature=30a526e845b38cea7d989faaf13683d173bcb87178170e8e435c3d90aacfd432&req=fSEuEsF9nIRXFb4f3HP0gGGxDECxkiOADqW8sWc7%2FqUki4mf0RJ%2FBCRhN2%2B6%0ATQVWjJbnJz1qjGDrIw%3D%3D%0A) **2.** Click **Domains**. [![a hand cursor pointing to a screen](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/919483162/820bae97740d744ac67be0eb/UtDQpDSAv-0u5AeZAe6f-NkHCaPIf5Bx-A.png?expires=1755792000&signature=23770a273a97ad11b4cd51d30f432af7026935b8132c7d25188ae1c64e62622a&req=fSEuEsF9nIddFb4f3HP0gFoFQ0JDb3iEURYixl1ljsPwzbfUDlkuLWqTHv%2Fa%0AVccHHQhrcXELJto6gw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/919483162/820bae97740d744ac67be0eb/UtDQpDSAv-0u5AeZAe6f-NkHCaPIf5Bx-A.png?expires=1755792000&signature=23770a273a97ad11b4cd51d30f432af7026935b8132c7d25188ae1c64e62622a&req=fSEuEsF9nIddFb4f3HP0gFoFQ0JDb3iEURYixl1ljsPwzbfUDlkuLWqTHv%2Fa%0AVccHHQhrcXELJto6gw%3D%3D%0A) **3.** Click **Start Authentication** next to the verified email domain you want to work with. [![a white rectangular object with black text](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/919483166/4b4b89af0f917f115787f358/Xmd4cR98BWb3h-YGX34qN54NT36FoxUBag.png?expires=1755792000&signature=d40a73fe67531a35b0a47b8acd9287647e5c094dbc35c803bf19eda0b333cb41&req=fSEuEsF9nIdZFb4f3HP0gBnv1IGzuMYfzfQq1j70GHxjKyyNbhLPyrC05Gur%0ALxV35ei3LEbAjofgyA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/919483166/4b4b89af0f917f115787f358/Xmd4cR98BWb3h-YGX34qN54NT36FoxUBag.png?expires=1755792000&signature=d40a73fe67531a35b0a47b8acd9287647e5c094dbc35c803bf19eda0b333cb41&req=fSEuEsF9nIdZFb4f3HP0gBnv1IGzuMYfzfQq1j70GHxjKyyNbhLPyrC05Gur%0ALxV35ei3LEbAjofgyA%3D%3D%0A) **4.** Choose your domain provider from the dropdown and click **Next**. If your service or software is not listed, choose **Other**. [![a screenshot of a email address box](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/919483168/24d593d2d064f20360993ae4/tqllIJR2vI2eR7WU3tSJqrDdlg7ihA1OMw.png?expires=1755792000&signature=56837b63b6e90d6f3600fcb6a492f1de1a96d701abfcc97c17196a81184eb819&req=fSEuEsF9nIdXFb4f3HP0gMZtkJb%2BnVLPsKXDD6xKeBi%2FjIafg8ieIKWF0SEH%0AMP%2FcNLSCwRIagf7mBg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/919483168/24d593d2d064f20360993ae4/tqllIJR2vI2eR7WU3tSJqrDdlg7ihA1OMw.png?expires=1755792000&signature=56837b63b6e90d6f3600fcb6a492f1de1a96d701abfcc97c17196a81184eb819&req=fSEuEsF9nIdXFb4f3HP0gMZtkJb%2BnVLPsKXDD6xKeBi%2FjIafg8ieIKWF0SEH%0AMP%2FcNLSCwRIagf7mBg%3D%3D%0A) **5.** In a separate browser window or tab, navigate to your **DNS host** and find your domain's records. **6.** After you find your domain's records, navigate back to Mailchimp and click **Next**. [![a computer screen shot of a computer screen](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/919483171/921c1c783046b26464bb1dfe/hGgfaHB4YkFQO6pWsU6XCb_kzelk8FZMxg.png?expires=1755792000&signature=5bc8b85aaa383471a8184bae1d4e223ff2e9008c817e13f7cacc25de9ef18180&req=fSEuEsF9nIZeFb4f3HP0gP8FpelxNk93hGbuf9YEKKbbBcQzSUbOQ9rffPH4%0AwVuPK39oR%2FmY46eIKw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/919483171/921c1c783046b26464bb1dfe/hGgfaHB4YkFQO6pWsU6XCb_kzelk8FZMxg.png?expires=1755792000&signature=5bc8b85aaa383471a8184bae1d4e223ff2e9008c817e13f7cacc25de9ef18180&req=fSEuEsF9nIZeFb4f3HP0gP8FpelxNk93hGbuf9YEKKbbBcQzSUbOQ9rffPH4%0AwVuPK39oR%2FmY46eIKw%3D%3D%0A) **7.** Follow the instructions for creating new CNAME records. These values will be customized for your domain and the service you are using. **Copy** the values for your new records and paste them into the appropriate fields for your domain. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/919483175/5591899d457784563f5bdcf9/39YxSq9qYLHTK0ZnAgvQmsSRCjlav4K8xQ.png?expires=1755792000&signature=59fccf91f1c418a967fde74c70ce1d1dbb370cc931a2c9bc34020c605031df52&req=fSEuEsF9nIZaFb4f3HP0gD1BsOq9tiEPCRYSMonMZM2vucbpstYbDSv2D1Mv%0AfgyY87SmEziKR3yVUA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/919483175/5591899d457784563f5bdcf9/39YxSq9qYLHTK0ZnAgvQmsSRCjlav4K8xQ.png?expires=1755792000&signature=59fccf91f1c418a967fde74c70ce1d1dbb370cc931a2c9bc34020c605031df52&req=fSEuEsF9nIZaFb4f3HP0gD1BsOq9tiEPCRYSMonMZM2vucbpstYbDSv2D1Mv%0AfgyY87SmEziKR3yVUA%3D%3D%0A) **8.** Copy the values for your new records and **add the DKIM keys** in **Valimail Enforce.** **9.** When you're done, click **Next**. [![a computer screen shot of a computer screen](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/919483178/ff89aacba2f37db16c37f36d/txWZtHpe_O936RvLwmKv0SBMiZuO6Q_L7Q.png?expires=1755792000&signature=2b8f915827fcd3bdd0bbc2359ac7518cabd2394973b03e68468feb67d0c10210&req=fSEuEsF9nIZXFb4f3HP0gGcZUH2a1zy1VDapl9e64RixlUTg8JdDougWFQYY%0AQmMqvQjUwPBZXJ%2Felg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/919483178/ff89aacba2f37db16c37f36d/txWZtHpe_O936RvLwmKv0SBMiZuO6Q_L7Q.png?expires=1755792000&signature=2b8f915827fcd3bdd0bbc2359ac7518cabd2394973b03e68468feb67d0c10210&req=fSEuEsF9nIZXFb4f3HP0gGcZUH2a1zy1VDapl9e64RixlUTg8JdDougWFQYY%0AQmMqvQjUwPBZXJ%2Felg%3D%3D%0A) You can find these instructions on how to set up DKIM in Mailchimp for your domain **[here](https://mailchimp.com/help/set-up-email-domain-authentication/) **. Add the Mailchimp DKIM keys in Valimail ======================================= You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) **Note**: If you add Mailchimp in your **Enabled Senders** list in Valimail Enforce, the k2 and k3 DKIM keys will be added in the DKIM managing section of your domain's **Configuration** page. **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. Confirm Authentication ====================== Your email domain will be authenticated as soon as Mailchimp can confirm your records are updated and correct. When authentication is successful, you'll see the **Authenticated** label next to the domain on the **Domains** page in your account. [![a close-up of a red circle](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/919483181/a15e4655868e0bedd83ab41c/_8qvcK120KKrAXwiFfBiYAem4bv0j3HHnw.png?expires=1755792000&signature=95495b14e8c29fed34f16b0c34c41543c68fb57cc2cc0ca90957aa91ecb56f22&req=fSEuEsF9nIleFb4f3HP0gLt62VE9ZLyulTTO3S5pcaTEThZS9OngZa6Njt5%2F%0AE8QAnwfN7aaqACiXtw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/919483181/a15e4655868e0bedd83ab41c/_8qvcK120KKrAXwiFfBiYAem4bv0j3HHnw.png?expires=1755792000&signature=95495b14e8c29fed34f16b0c34c41543c68fb57cc2cc0ca90957aa91ecb56f22&req=fSEuEsF9nIleFb4f3HP0gLt62VE9ZLyulTTO3S5pcaTEThZS9OngZa6Njt5%2F%0AE8QAnwfN7aaqACiXtw%3D%3D%0A) Once your domain is authenticated in Mailchimp, the emails sent with MailChimp on behalf of your domain will start to be authenticated with DKIM. * * * Related Articles [ConvertKit](https://support.valimail.com/en/articles/8754309-convertkit) [GetResponse](https://support.valimail.com/en/articles/8754772-getresponse) [Postmark](https://support.valimail.com/en/articles/8757814-postmark) [SendPulse](https://support.valimail.com/en/articles/8759521-sendpulse) [Ontraport](https://support.valimail.com/en/articles/8822966-ontraport) Did this answer your question? 😞😐😃 --- # Klaviyo | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8705574-klaviyo#main-content) Table of contents [](https://support.valimail.com/en/articles/8705574-klaviyo#h_38fa3cc64b) [](https://support.valimail.com/en/articles/8705574-klaviyo#h_f4b653f340) [](https://support.valimail.com/en/articles/8705574-klaviyo#h_2929cb37cb) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Klaviyo Klaviyo ======= How to set up DMARC for Klaviyo in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8705574-klaviyo#h_38fa3cc64b) [](https://support.valimail.com/en/articles/8705574-klaviyo#h_f4b653f340) [](https://support.valimail.com/en/articles/8705574-klaviyo#h_2929cb37cb) SPF(supported) (dedicated subdomain)DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Klaviyo** and how they are managed in Valimail. Because this service leverages SendGrid's email infrastructure, it requires additions to your DNS records outside of the Valimail platform. Adding Klaviyo as an authorized sender in the Valimail platform usually requires a dedicated subdomain to be pointed to the Klaviyo infrastructure and typically the DKIM keys will be added in the Valimail platform. Configuring DKIM authentication for your Klaviyo emails ======================================================= Klaviyo requires 3 CNAME records for email authentication, and one TXT record for domain ownership verification. Please note that, while getting setup is available to all users, only those with Owner, Admin, Manager, and Campaign Coordinator privileges can make changes. **1.** Click on your company name in the top right corner of your account. **2.** Select **Account**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908803605/1974e174ac5af158d579c86b/kdbszCIM5vj5wUFkGbAmBbP40sRgtjjUVg.png?expires=1755792000&signature=6c495d185f396d73e5a5006afc7b28811186d9da28dec321affe264d2154c586&req=fSAvHsl9m4FaFb4f3HP0gGTRCGq8YtlqFlKd6W6Ot%2FEjwjbG%2BHeeqx9e2t7g%0ADWzj6cQWSDAwN1GkdQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908803605/1974e174ac5af158d579c86b/kdbszCIM5vj5wUFkGbAmBbP40sRgtjjUVg.png?expires=1755792000&signature=6c495d185f396d73e5a5006afc7b28811186d9da28dec321affe264d2154c586&req=fSAvHsl9m4FaFb4f3HP0gGTRCGq8YtlqFlKd6W6Ot%2FEjwjbG%2BHeeqx9e2t7g%0ADWzj6cQWSDAwN1GkdQ%3D%3D%0A) **3.** Select the **Settings** dropdown. **4.** Choose **Domains and Hosting** from the main tab. **5.** Select **Get Started**. [![a screenshot of a email](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908803611/e2cfc900308eb8ff5235a6b1/jMChkovsh4I7kcH8e-TD50WaA-cBHzqVOw.png?expires=1755792000&signature=b476d89185e874637b27dba68e7cdb7c417ce3da40bf3bd7bc73b5ea710f29f8&req=fSAvHsl9m4BeFb4f3HP0gO1DhUqJwsUhM7zy2UoCyv9pVXy6wpr3FckFShtK%0Atf%2BDa4%2Bvv8tOywrL8Q%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908803611/e2cfc900308eb8ff5235a6b1/jMChkovsh4I7kcH8e-TD50WaA-cBHzqVOw.png?expires=1755792000&signature=b476d89185e874637b27dba68e7cdb7c417ce3da40bf3bd7bc73b5ea710f29f8&req=fSAvHsl9m4BeFb4f3HP0gO1DhUqJwsUhM7zy2UoCyv9pVXy6wpr3FckFShtK%0Atf%2BDa4%2Bvv8tOywrL8Q%3D%3D%0A) **6.** Input your root domain (e.g., helloworld.com) **7.** Specify an arbitrary and unused subdomain (i.e., one that you do not currently have in use elsewhere in your marketing) under **Sending Domain** (e.g., "send") **8.** Click **Continue**. **9.** Hover over and click the text to copy the generated TXT and CNAME records to your clipboard. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908803617/d60388435ed0c89bd4200d96/DVmO0q1MoYFkY7QRKeYibLdVyqBgRdbWhA.png?expires=1755792000&signature=ed0a37ebe54d614d5c2aac2d53c6415588a95a6653a615b68e8b52b86d599aa5&req=fSAvHsl9m4BYFb4f3HP0gASirNlBxHmTLFGe64wcABwku6tEG%2FiphP%2B1L5NP%0AQavG750RfMLsNzt%2Fmg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908803617/d60388435ed0c89bd4200d96/DVmO0q1MoYFkY7QRKeYibLdVyqBgRdbWhA.png?expires=1755792000&signature=ed0a37ebe54d614d5c2aac2d53c6415588a95a6653a615b68e8b52b86d599aa5&req=fSAvHsl9m4BYFb4f3HP0gASirNlBxHmTLFGe64wcABwku6tEG%2FiphP%2B1L5NP%0AQavG750RfMLsNzt%2Fmg%3D%3D%0A) In an example where the intended sending domain is send.helloworld.com, with “send” as the subdomain and “helloworld.com” as the root domain, the expected DNS records would be the following: | | | | | --- | --- | --- | | **Host** | **Value** | **Record Type** | | send.helloworld.com | u161779.wl030.sendgrid.net | CNAME | | kl.\_domainkey.helloworld.com | kl.domainkey.u161779.wl030.sendgrid.net | CNAME | | kl2.\_domainkey.helloworld.com | kl.domainkey.u161779.wl030.sendgrid.net | CNAME | | helloworld.com | klaviyo-site-verification=public\_API\_key | TXT | If your brand's intended sending domain has two subdomains, such as send.mail.helloworld.com, “send” would be used for the subdomain and “mail.helloworld.com” for the root domain. The expected DNS records would be the following: | | | | | --- | --- | --- | | **Host** | **Value** | **Record Type** | | send.mail.helloworld.com | u161779.wl030.sendgrid.net | CNAME | | kl.\_domainkey.mail.helloworld.com | kl.domainkey.u161779.wl030.sendgrid.net | CNAME | | kl2.\_domainkey.mail.helloworld.com | kl.domainkey.u161779.wl030.sendgrid.net | CNAME | | helloworld.com | klaviyo-site-verification=public\_API\_key | TXT | **IMPORTANT Note**: _The 1st CNAME record and the TXT record will need to be added directly in your DNS._ _The 2 CNAME DKIM keys will need to be published in **Valimail Enforce**._ ​ **10.** Publish all 4 records in the DNS and Valimail Enforce respectively. **11.** After all 4 records are published in their respective areas, go back to the Klaviyo account and click **Continue** **to Verify Domain**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908803624/5595682832f59ccba11259d1/gTFtDmPn3Nt8dU7s-Qpu2KkZYA4iHwY-Pw.png?expires=1755792000&signature=185ae78729fc3d3fa7a738c3b1a465c85f1e39e1f831e624b322636464a903d7&req=fSAvHsl9m4NbFb4f3HP0gMkSpiyD3FpFc%2Fzkjngv2Vb64KywYYudFvkIOttn%0Aodfxu7MkneeXWSGEUg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908803624/5595682832f59ccba11259d1/gTFtDmPn3Nt8dU7s-Qpu2KkZYA4iHwY-Pw.png?expires=1755792000&signature=185ae78729fc3d3fa7a738c3b1a465c85f1e39e1f831e624b322636464a903d7&req=fSAvHsl9m4NbFb4f3HP0gMkSpiyD3FpFc%2Fzkjngv2Vb64KywYYudFvkIOttn%0Aodfxu7MkneeXWSGEUg%3D%3D%0A) **12.** Review any message that appears. You will see one of the following messages: * If a campaign is conflicting, you will see a notification that the deliverability may be impacted. To avoid any conflicting errors, a best practice is to make sure there are no campaigns actively sending or scheduled to go out soon. It is also best practice (but is not required) to pause flows and campaigns until after you apply and test your changes. * If your records are valid, you will see a success message. This success message may indicate that you need to warm your infrastructure again. Note that this only applies to brand new Klaviyo accounts or newly registered domains (within the last 30 days). If you are an existing account who has at least a 30-day sending history with Klaviyo, you do not have to re-warm. * If your records are not valid, you will see an error indicating what has not been set up correctly. **13.** Select **Apply Domain**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908803630/0feff8c0879732a269ed53c3/Xp4LKMFROnMktrBgvmP-Eo9IRTpMD7rQfA.png?expires=1755792000&signature=a72c087d0119fbe692e788d42f02313d12564d941ecd7540a3b748257b14593e&req=fSAvHsl9m4JfFb4f3HP0gCOPBgDTx%2B68cBtD7h%2F3WsJ56Z7exzJ6cJOjsHmv%0AT31jyJDU6YhCLQVYRw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908803630/0feff8c0879732a269ed53c3/Xp4LKMFROnMktrBgvmP-Eo9IRTpMD7rQfA.png?expires=1755792000&signature=a72c087d0119fbe692e788d42f02313d12564d941ecd7540a3b748257b14593e&req=fSAvHsl9m4JfFb4f3HP0gCOPBgDTx%2B68cBtD7h%2F3WsJ56Z7exzJ6cJOjsHmv%0AT31jyJDU6YhCLQVYRw%3D%3D%0A) **14.** Check the box indicating that you understand that you must warm your infrastructure by changing your sending behavior. _If you are an existing Klaviyo account who has a 30 day sending history, you do not need to warm your infrastructure again to move to a dedicated sending domain._ **15.** Click **Apply Domain**. Klaviyo will now apply your dedicated sending domain to your account, and produce a success message when completed. You can also find the instructions on how to set up DKIM in Klaviyo **[here](https://help.klaviyo.com/hc/en-us/articles/115000357752-How-to-Set-Up-a-Dedicated-Sending-Domain-) **. Add a Klaviyo DKIM key in Valimail ================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Klaviyo emails ====================================================== Once you establish that Klaviyo is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [ARMS](https://support.valimail.com/en/articles/8471009-arms) [Beamery](https://support.valimail.com/en/articles/8471015-beamery) [Meltwater](https://support.valimail.com/en/articles/8757500-meltwater) [Yotpo](https://support.valimail.com/en/articles/8758206-yotpo) [platform.sh](https://support.valimail.com/en/articles/9101250-platform-sh) Did this answer your question? 😞😐😃 --- # Sophos Email Security | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8752173-sophos-email-security#main-content) Table of contents [](https://support.valimail.com/en/articles/8752173-sophos-email-security#h_83f85e15c6) [](https://support.valimail.com/en/articles/8752173-sophos-email-security#h_50f17655fb) [](https://support.valimail.com/en/articles/8752173-sophos-email-security#h_eece0e9f34) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Sophos Email Security Sophos Email Security ===================== How to set up DMARC for Sophos Email Security in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8752173-sophos-email-security#h_83f85e15c6) [](https://support.valimail.com/en/articles/8752173-sophos-email-security#h_50f17655fb) [](https://support.valimail.com/en/articles/8752173-sophos-email-security#h_eece0e9f34) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Sophos Email Security** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Sophos Email Security emails ===================================================================== **1.** Go to **Global Settings** -> **Domains settings/status** and click on the domain you want to add a DKIM key to. **2.** Click **Add key**. **3.** Copy the DKIM information that is generated automatically and use it to create a DNS TXT record for your domain. **Important**: If you manage DKIM in Valimail for your domain, you will need to add the TXT DKIM key on your domain's Configuration page in Valimail Enforce. **4.** Once your DNS TXT record has been published, click on **Test record** to check that your DNS TXT record matches the information in Sophos Email. **5.** Activate the DKIM key then click **Save**. You can also find the instructions on how to set up DKIM and SPF for Sophos Email Security, **[here](https://docs.sophos.com/central/customer/help/en-us/ManageYourProducts/GlobalSettings/EmailDomains/DkimKeys/index.html#outbound-dkim-signing) **. Add a Sophos Email Security DKIM key in Enforce =============================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Sophos Email Security emails ==================================================================== Once you establish that Sophos Email Security is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Cisco Cloud Email Security](https://support.valimail.com/en/articles/8752258-cisco-cloud-email-security) [DataMotion Secure Delivery](https://support.valimail.com/en/articles/8754519-datamotion-secure-delivery) [Dyn Email Services](https://support.valimail.com/en/articles/8754571-dyn-email-services) [Intermedia Exchange Email](https://support.valimail.com/en/articles/8771191-intermedia-exchange-email) [Securence](https://support.valimail.com/en/articles/8857108-securence) Did this answer your question? 😞😐😃 --- # SparkPost | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8705813-sparkpost#main-content) Table of contents [](https://support.valimail.com/en/articles/8705813-sparkpost#h_65ac6c2ea9) [](https://support.valimail.com/en/articles/8705813-sparkpost#h_0435aba20a) [](https://support.valimail.com/en/articles/8705813-sparkpost#h_cb63a4ff0f) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) SparkPost SparkPost ========= How to set up DMARC for Sparkpost in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8705813-sparkpost#h_65ac6c2ea9) [](https://support.valimail.com/en/articles/8705813-sparkpost#h_0435aba20a) [](https://support.valimail.com/en/articles/8705813-sparkpost#h_cb63a4ff0f) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **SparkPost** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your SparkPost emails ========================================================= **1.** If you didn't add a sending domain during your sign up process, you can **[add one now in the Sparkpost app](https://app.sparkpost.com/domains/create) **. If you already added a domain, visit the **[Domains](https://app.sparkpost.com/domains/list) ** page to find your existing domain and click on the domain to complete the domain set up. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908810804/6fada07aab160e6585db3ec0/OmevjIy8coQFVNXw6xawI5iwqgjI5it7-A.png?expires=1755792000&signature=0be9a0e12dd6dd51240040f21402e953f26412c1df348590643d65f3c2dcbcdf&req=fSAvHsh%2BlYFbFb4f3HP0gK4b7cfUCXUNXjKZNINoPOM6wA1s%2B65NjO1I8v0J%0AdcflcSxyY8r0FnSwjg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908810804/6fada07aab160e6585db3ec0/OmevjIy8coQFVNXw6xawI5iwqgjI5it7-A.png?expires=1755792000&signature=0be9a0e12dd6dd51240040f21402e953f26412c1df348590643d65f3c2dcbcdf&req=fSAvHsh%2BlYFbFb4f3HP0gK4b7cfUCXUNXjKZNINoPOM6wA1s%2B65NjO1I8v0J%0AdcflcSxyY8r0FnSwjg%3D%3D%0A) **2.** Please copy the DKIM key records from the **DNS Verification** section and add the key to Valimail Enforce. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908810813/9f5639b697308d24e11b188b/BWuJv7EJNedKsMfragBtqrkTmuO0_DG9ig.png?expires=1755792000&signature=e9210a20ddc8e6531f23818d54f87247b48375c898099d94a7b5a4ab045de999&req=fSAvHsh%2BlYBcFb4f3HP0gKh55LEKBV4i3LDWqz39ASStA5mebp%2FQ1VfKaNZK%0ACR9YHP6DF69Y1T8t6w%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908810813/9f5639b697308d24e11b188b/BWuJv7EJNedKsMfragBtqrkTmuO0_DG9ig.png?expires=1755792000&signature=e9210a20ddc8e6531f23818d54f87247b48375c898099d94a7b5a4ab045de999&req=fSAvHsh%2BlYBcFb4f3HP0gKh55LEKBV4i3LDWqz39ASStA5mebp%2FQ1VfKaNZK%0ACR9YHP6DF69Y1T8t6w%3D%3D%0A) **3.** If you are using a subdomain, we recommend you also add the CNAME record specified under the **Bounce** section, directly in your DNS. That CNAME record can only be managed from your DNS. If the domain you are setting up DKIM in Sparkpost on is not a subdomain (mail.example.com), you can disregard this step. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908810824/ec07c3e5e51f8da0ad481c8d/9R1x3ygShcvqvnazaeSEe6G3afeInqLCmQ.png?expires=1755792000&signature=59685f73645de290a948a1e205295d53524e70103db8b5ac5009bfdd6fb586be&req=fSAvHsh%2BlYNbFb4f3HP0gDsx461R1S4i19i8pktoDKZmjB8PSgiy3D9JL4of%0ASezXb2X%2BpkLeYLQ1CQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908810824/ec07c3e5e51f8da0ad481c8d/9R1x3ygShcvqvnazaeSEe6G3afeInqLCmQ.png?expires=1755792000&signature=59685f73645de290a948a1e205295d53524e70103db8b5ac5009bfdd6fb586be&req=fSAvHsh%2BlYNbFb4f3HP0gDsx461R1S4i19i8pktoDKZmjB8PSgiy3D9JL4of%0ASezXb2X%2BpkLeYLQ1CQ%3D%3D%0A) **4.** After you add the DKIM key in Valimail Enforce, check the box that says **The TXT record has been added to the DNS provider**. Then click on **Verify Domain**. If you are using a subdomain and you added the CNAME record to your DNS, do the same for that record too. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908810832/b7031974e4d826186ca6929b/WU7hNGOKxV1v7pseBQzapO_3bGfmypMgEg.png?expires=1755792000&signature=7439d42b7f7739bb9c8d4c91c2e5448639a2dd72dea5ed4229b57438795e9ada&req=fSAvHsh%2BlYJdFb4f3HP0gGsXLnfAJeLwtNHzQtEbgic8L7u395S4tXidFRiF%0ABz9BF0YJnaEJjSJehg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908810832/b7031974e4d826186ca6929b/WU7hNGOKxV1v7pseBQzapO_3bGfmypMgEg.png?expires=1755792000&signature=7439d42b7f7739bb9c8d4c91c2e5448639a2dd72dea5ed4229b57438795e9ada&req=fSAvHsh%2BlYJdFb4f3HP0gGsXLnfAJeLwtNHzQtEbgic8L7u395S4tXidFRiF%0ABz9BF0YJnaEJjSJehg%3D%3D%0A) **5.** Your domain's status will change to **Pending**. This means the domain is in the final review process which will verify that the domain meets Sparkpost's best practice requirements. This usually takes just a few minutes, but can sometimes take up to an hour. Once the review is complete, the domain will be ready to send. [![a screenshot of a computer screen](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908810841/9cb49bb757636a303b6fb9b6/oNLMYG-2rOdVfrIqPUl1bSdDdHcv1xQHqw.png?expires=1755792000&signature=2025b60e95b95b69f055a8049f1e5f8d0c4f197b824bae2b0b3e4027f8932e87&req=fSAvHsh%2BlYVeFb4f3HP0gMk3gqOgEr%2BVOWl3h%2Bzl0rtZaYiQU6wneKWGFnWx%0AmVlr993%2BHswR4Eolkw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908810841/9cb49bb757636a303b6fb9b6/oNLMYG-2rOdVfrIqPUl1bSdDdHcv1xQHqw.png?expires=1755792000&signature=2025b60e95b95b69f055a8049f1e5f8d0c4f197b824bae2b0b3e4027f8932e87&req=fSAvHsh%2BlYVeFb4f3HP0gMk3gqOgEr%2BVOWl3h%2Bzl0rtZaYiQU6wneKWGFnWx%0AmVlr993%2BHswR4Eolkw%3D%3D%0A) You can find the instructions on how to set up DKIM and SPF for Sparkpost **[here](https://support.sparkpost.com/docs/getting-started/getting-started-sparkpost#sending-domain-step-1-creating-the-domain) **. Add a SparkPost DKIM key in Valimail ==================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Sparkpost emails ======================================================== Once you establish that Sparkpost is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [ARMS](https://support.valimail.com/en/articles/8471009-arms) [Beamery](https://support.valimail.com/en/articles/8471015-beamery) [Braze](https://support.valimail.com/en/articles/8471024-braze) [Cision PR](https://support.valimail.com/en/articles/8752261-cision-pr) [Drip](https://support.valimail.com/en/articles/8754560-drip) Did this answer your question? 😞😐😃 --- # Centercode | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8752252-centercode#main-content) Table of contents [](https://support.valimail.com/en/articles/8752252-centercode#h_ec51b779ae) [](https://support.valimail.com/en/articles/8752252-centercode#h_033148b088) [](https://support.valimail.com/en/articles/8752252-centercode#h_2a5c9f1153) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Centercode Centercode ========== How to set up DMARC for Centercode in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8752252-centercode#h_ec51b779ae) [](https://support.valimail.com/en/articles/8752252-centercode#h_033148b088) [](https://support.valimail.com/en/articles/8752252-centercode#h_2a5c9f1153) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Centercode** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Centercode emails ========================================================== In order to set up DKIM for your domain in Centercode , please reach out to Centercode support through the live chat widget located within your Centercode implementation or email **[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#8de5e8e1fdcdeee8e3f9e8ffeee2e9e8a3eee2e0) **. Please include your centercode URL in the request (e.g. yoursite.centercode.com). Centercode IT will return a public key meant for your IT and your IT must create a DKIM record in the format of: "**cc.\_domainkey..com**" "**v=DKIM1;k=rsa; p="" You will then need to add that TXT DKIM key in your domain's Configuration page in Valimail Enforce. You can also find the instructions on how to set up DKIM and SPF for Centercode, **[here](https://learn.centercode.com/docs/sending-email-from-your-domain-spfdmarcdkim-setup) **. Add a Centercode DKIM key in Enforce ==================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Centercode emails ========================================================= Once you establish that Centercode is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Greenvelope](https://support.valimail.com/en/articles/8754793-greenvelope) [Event Farm](https://support.valimail.com/en/articles/8766044-event-farm) [Active24](https://support.valimail.com/en/articles/8825867-active24) [Emercury](https://support.valimail.com/en/articles/8835045-emercury) [Iqvia](https://support.valimail.com/en/articles/8854522-iqvia) Did this answer your question? 😞😐😃 --- # CakeMail | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8752225-cakemail#main-content) Table of contents [](https://support.valimail.com/en/articles/8752225-cakemail#h_7ed8d00068) [](https://support.valimail.com/en/articles/8752225-cakemail#h_9de8e75c82) [](https://support.valimail.com/en/articles/8752225-cakemail#h_86eade09cd) [](https://support.valimail.com/en/articles/8752225-cakemail#h_738390a17a) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) CakeMail CakeMail ======== How to set up DMARC for CakeMail in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8752225-cakemail#h_7ed8d00068) [](https://support.valimail.com/en/articles/8752225-cakemail#h_9de8e75c82) [](https://support.valimail.com/en/articles/8752225-cakemail#h_86eade09cd) [](https://support.valimail.com/en/articles/8752225-cakemail#h_738390a17a) SPF(supported) / (dedicated subdomain)DKIM (recommended) This article covers the SPF and DKIM authentication processes for **CakeMail** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your CakeMail emails ======================================================== **How to Brand your sender domain** ----------------------------------- Please send these instructions to your IT support team or your web hosting company. Branding (please change \*domain\* by your domain): _link.domain.com CNAME md02.comforward.domain.com CNAME forward.md02.combounce.domain.com MX mail.md02.com (priority 10)bounce.domain.com TXT v=spf1 include:md02.com -all_ **Note**: The records above are just an example. After the records are published in your DNS, please contact [CakeMail support](https://www.cakemail.com/contact-us/) so they can complete the verification. **Important**: If you manage DKIM in Valimail for your domain, you will need to add the CNAME DKIM key/s on your domain's Configuration page in Valimail Enforce and add the rest of the records in your DNS. You can also find the instructions on how to set up DKIM and SPF for CakeMail, **[here](https://support.cakemail.com/hc/en-us/articles/1260804686649-Branding-and-authenticating-your-sender-domain) **. Add a CakeMail DKIM key in Valimail =================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your CakeMail emails ======================================================= Once you establish that CakeMail is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [ARMS](https://support.valimail.com/en/articles/8471009-arms) [Kayako](https://support.valimail.com/en/articles/8757113-kayako) [HappyFox](https://support.valimail.com/en/articles/8810991-happyfox) [Dualog](https://support.valimail.com/en/articles/9096839-dualog) [ReCharge](https://support.valimail.com/en/articles/9098168-recharge) Did this answer your question? 😞😐😃 --- # CampusLogic StudentForms | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8752233-campuslogic-studentforms#main-content) Table of contents [](https://support.valimail.com/en/articles/8752233-campuslogic-studentforms#h_e5dcc4338a) [](https://support.valimail.com/en/articles/8752233-campuslogic-studentforms#h_2b9ba5ae56) [](https://support.valimail.com/en/articles/8752233-campuslogic-studentforms#h_fef297be92) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) CampusLogic StudentForms CampusLogic StudentForms ======================== How to set up DMARC for CampusLogic StudentForms in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8752233-campuslogic-studentforms#h_e5dcc4338a) [](https://support.valimail.com/en/articles/8752233-campuslogic-studentforms#h_2b9ba5ae56) [](https://support.valimail.com/en/articles/8752233-campuslogic-studentforms#h_fef297be92) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **CampusLogic StudentForms** and how they are managed in Valimail. Because this service leverages Sendgrid's email infrastructure, it requires additions to your DNS records outside of the Valimail platform. Adding **CampusLogic StudentForms** as an authorized sender in the Valimail platform usually requires a dedicated subdomain to be pointed to the Sendgrid infrastructure and typically the DKIM keys will be added in the Valimail platform. Configuring DKIM authentication for your CampusLogic StudentForms emails ======================================================================== CampusLogic will need to configure DKIM signing specifically for the institution through our mail vendor (SendGrid) to cause DMARC to pass. Through SendGrid, we will setup 3 CNAME records (6 in total - 3 for sandbox and 3 for production) that you will need to host in your DNS: One CNAME to point to the mail sending server Two other CNAMEs used for DKIM keys that would be automatically rotated **Important**: If you manage DKIM for your domain in Valimail, you will need to add the 2 CNAME DKIM keys on your domain's Configuration page in Valimail Enforce and the 3rd CNAME record in your DNS. To get the process started, you can open up a ServiceNow case or email **[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#54272124243b262014373539242127383b333d377a373b39) **. You can also find more on how to set up DKIM and SPF for CampusLogic StudentForms, **[here](https://campuslogicinc.freshdesk.com/support/solutions/articles/5000566195-proper-configuration-for-email-delivery) **. Add a CampusLogic StudentForms DKIM key in Valimail =================================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your CampusLogic StudentForms emails ======================================================================= Once you establish that CampusLogic StudentForms is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Accredible](https://support.valimail.com/en/articles/8470991-accredible) [Action Network​](https://support.valimail.com/en/articles/8470996-action-network) [AfterShip](https://support.valimail.com/en/articles/8470999-aftership) [Peoplevine](https://support.valimail.com/en/articles/8757810-peoplevine) [ConnectBooster](https://support.valimail.com/en/articles/8766144-connectbooster) Did this answer your question? 😞😐😃 --- # Marketo | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8705889-marketo#main-content) Table of contents [](https://support.valimail.com/en/articles/8705889-marketo#h_751629b8fc) [](https://support.valimail.com/en/articles/8705889-marketo#h_8cff9af1d9) [](https://support.valimail.com/en/articles/8705889-marketo#h_c596e716de) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Marketo Marketo ======= How to set up DMARC for Marketo in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8705889-marketo#h_751629b8fc) [](https://support.valimail.com/en/articles/8705889-marketo#h_8cff9af1d9) [](https://support.valimail.com/en/articles/8705889-marketo#h_c596e716de) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Marketo** and how are they managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Marketo emails ======================================================= **1.** Open your Marketo account as an administrator. **2.** Go to the **Admin** section. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908847685/4597c49a579c29299dd98c3e/g52i702rwU0gjS-OEDU4D19jh4C_QAMapA.png?expires=1755792000&signature=d9f682c6c8c2457a619550cffec2771ab23677543e7cfcf131d32f0a26ffec2c&req=fSAvHs15m4laFb4f3HP0gL9wXS9ySj56C%2B5Vf6fXNXACKqwMxcXqy5Y6sPfo%0AJHh12G6ZY8uSqXpimQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908847685/4597c49a579c29299dd98c3e/g52i702rwU0gjS-OEDU4D19jh4C_QAMapA.png?expires=1755792000&signature=d9f682c6c8c2457a619550cffec2771ab23677543e7cfcf131d32f0a26ffec2c&req=fSAvHs15m4laFb4f3HP0gL9wXS9ySj56C%2B5Vf6fXNXACKqwMxcXqy5Y6sPfo%0AJHh12G6ZY8uSqXpimQ%3D%3D%0A) **3.** Click **Email**, then the **DKIM tab**, and finally **Add Domain**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908847689/1bcac54c0db060d19259ac80/LrVfDxZ5jqoYp3_JGyHpN-g_Jpx_eY6wnA.png?expires=1755792000&signature=ccf190f362291684cdfe4a78b051c0ce0138eb35c7189972eda745dee0f66065&req=fSAvHs15m4lWFb4f3HP0gKGh7mpVZYLwLqO0axWDAxaX865eyBJy1A2QTUV0%0AIkgGRuV4vpEoKMOQFg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908847689/1bcac54c0db060d19259ac80/LrVfDxZ5jqoYp3_JGyHpN-g_Jpx_eY6wnA.png?expires=1755792000&signature=ccf190f362291684cdfe4a78b051c0ce0138eb35c7189972eda745dee0f66065&req=fSAvHs15m4lWFb4f3HP0gKGh7mpVZYLwLqO0axWDAxaX865eyBJy1A2QTUV0%0AIkgGRuV4vpEoKMOQFg%3D%3D%0A) **4.** Enter the domain you will be using in Marketo emails as the From Address and click **Add**. [![a screen shot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908847695/f4be57e802e9aa36fd439dea/PoAAGQBVe-HZ1Yg1D3qfjVmMXbowH-uunw.png?expires=1755792000&signature=814099e38671a3e4259af6aa58c3f87e8f6779ba705abc87a97de9a97c643620&req=fSAvHs15m4haFb4f3HP0gFt9CL1prcrkTjqXhhFxPCjgQv57p9eeEtTzF4mq%0ARfRPJ6aGlTVf0HBkWw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908847695/f4be57e802e9aa36fd439dea/PoAAGQBVe-HZ1Yg1D3qfjVmMXbowH-uunw.png?expires=1755792000&signature=814099e38671a3e4259af6aa58c3f87e8f6779ba705abc87a97de9a97c643620&req=fSAvHs15m4haFb4f3HP0gFt9CL1prcrkTjqXhhFxPCjgQv57p9eeEtTzF4mq%0ARfRPJ6aGlTVf0HBkWw%3D%3D%0A) **5.** Copy the **Host Record** and **TXT Value** and add the DKIM key in Valimail Enforce. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908847702/1e7fb2623ecaab17be8e8855/z7mnWjL3TP00XZT-Nwmw7-KNpYfPCS22gQ.png?expires=1755792000&signature=ad019f3c9713eb565b9a6e0348726874d473dc5ebd17adfc9b7212a41b51b1c7&req=fSAvHs15moFdFb4f3HP0gEQS5jdAFgoY44iIfIEGerqkS4x5ZLOCaacaoBUm%0Arq%2Fn11tJ%2BRE3V7K6nA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908847702/1e7fb2623ecaab17be8e8855/z7mnWjL3TP00XZT-Nwmw7-KNpYfPCS22gQ.png?expires=1755792000&signature=ad019f3c9713eb565b9a6e0348726874d473dc5ebd17adfc9b7212a41b51b1c7&req=fSAvHs15moFdFb4f3HP0gEQS5jdAFgoY44iIfIEGerqkS4x5ZLOCaacaoBUm%0Arq%2Fn11tJ%2BRE3V7K6nA%3D%3D%0A) **6.** Once the DKIM key is added in Valimail Enforce, come back to Marketo, select your domain, and click **Check DNS**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908847706/9079b55c8f198a0eaf82f8cc/ksEMT-hJaez3PGcZIVdoeorH1czWU4NHkQ.png?expires=1755792000&signature=a2a043459ab161bc243a362896725c77d940d4a2f1df33fe68ddf3f645713f0c&req=fSAvHs15moFZFb4f3HP0gHJB86wHHRBmGr%2FQppxoq%2FVhbI42bfiy6mD5Xcux%0Apep6ezD6Etbqq%2BWoVA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/908847706/9079b55c8f198a0eaf82f8cc/ksEMT-hJaez3PGcZIVdoeorH1czWU4NHkQ.png?expires=1755792000&signature=a2a043459ab161bc243a362896725c77d940d4a2f1df33fe68ddf3f645713f0c&req=fSAvHs15moFZFb4f3HP0gHJB86wHHRBmGr%2FQppxoq%2FVhbI42bfiy6mD5Xcux%0Apep6ezD6Etbqq%2BWoVA%3D%3D%0A) **7.** Once the DKIM key is validated, you will be ready to send authentication emails on behalf of your domain, using Marketo. **Note**: The Marketo DNS check may not like the Valimail SPF Macro and display a warning. While Marketo will send in alignment, you may need to contact Marketo Support to have them override the SPF validation script in their UI. The SPF response will work correctly and you can verify this by following the instructions found in this article: [Valimail SPF Records](https://support.valimail.com/support/solutions/articles/48001168380-valimail-spf-records) . You can find the instructions on how to turn on DKIM in Marketo **[here](https://experienceleague.adobe.com/docs/marketo/using/product-docs/email-marketing/deliverability/set-up-a-custom-dkim-signature.html) **. ​ ​ Add a Marketo DKIM key in Valimail ================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Marketo emails ====================================================== Once you establish that Marketo is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Customer.io](https://support.valimail.com/en/articles/8754357-customer-io) [MailPoet](https://support.valimail.com/en/articles/8757459-mailpoet) [Netcore](https://support.valimail.com/en/articles/8757552-netcore) [Postmark](https://support.valimail.com/en/articles/8757814-postmark) [Sitecore](https://support.valimail.com/en/articles/8759530-sitecore) Did this answer your question? 😞😐😃 --- # Campaigner | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8752228-campaigner#main-content) Table of contents [](https://support.valimail.com/en/articles/8752228-campaigner#h_3be86a7c35) [](https://support.valimail.com/en/articles/8752228-campaigner#h_e9717670be) [](https://support.valimail.com/en/articles/8752228-campaigner#h_c56e61e30c) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Campaigner Campaigner ========== How to set up DMARC for Campaigner in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8752228-campaigner#h_3be86a7c35) [](https://support.valimail.com/en/articles/8752228-campaigner#h_e9717670be) [](https://support.valimail.com/en/articles/8752228-campaigner#h_c56e61e30c) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Campaigner** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Campaigner emails ========================================================== To enable DKIM for Campaigner, add a CNAME record to your domain's Configuration page in Valimail Enforce: Selector: **em** Value: **dkim.emailcampaigns.net** You can then check to see if the DKIM key has been published, using a tool like [Google Admin Toolbox Dig](https://toolbox.googleapps.com/apps/dig/) . You can also find the instructions on how to set up DKIM and SPF for Campaigner, **[here](https://knowledge.campaigner.com/article/1784-dkim-spf-and-dmarc) **. Add a Campaigner DKIM key in Valimail ===================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Campaigner emails ========================================================= Once you establish that Campaigner is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [ActiveCampaign](https://support.valimail.com/en/articles/8470997-activecampaign) [Campaign Monitor by Marigold](https://support.valimail.com/en/articles/8757492-campaign-monitor-by-marigold) [Zoho Campaigns](https://support.valimail.com/en/articles/8758256-zoho-campaigns) [Squarespace Email Campaigns](https://support.valimail.com/en/articles/8759544-squarespace-email-campaigns) [Adobe Campaign](https://support.valimail.com/en/articles/8766305-adobe-campaign) Did this answer your question? 😞😐😃 --- # Caspio | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8752239-caspio#main-content) Table of contents [](https://support.valimail.com/en/articles/8752239-caspio#h_725ed67cee) [](https://support.valimail.com/en/articles/8752239-caspio#h_46cece325f) [](https://support.valimail.com/en/articles/8752239-caspio#h_8f71fe44e9) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Caspio Caspio ====== How to set up DMARC for Caspio in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8752239-caspio#h_725ed67cee) [](https://support.valimail.com/en/articles/8752239-caspio#h_46cece325f) [](https://support.valimail.com/en/articles/8752239-caspio#h_8f71fe44e9) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Caspio** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. **Configuring DKIM authentication for your Caspio emails** ---------------------------------------------------------- #### **Configuring and verifying an email address** **1.** Select **Account** -> **Account settings** from the top menu bar of your Caspio account. **2.** Select the **Email** tab to view the list of all email addresses and domains used in your apps. **3.** On the list of Email addresses and domains, select **Add email address**. [![account settings page](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/919501631/394f1897eca730e2f0e6d8ea/WBnbt97J0P9nLDDPIOQm0arnAirpSjqROw.png?expires=1755792000&signature=1383384a296b14b7967f7a7fdc0b66364bdab6a721da37170867314a4c844598&req=fSEuE8l%2Fm4JeFb4f3HP0gISEgm7GRFZoeWmGdgi%2BuMUe6ErKW8rQXpblqqr3%0AZutJzUuY1wioeb81KQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/919501631/394f1897eca730e2f0e6d8ea/WBnbt97J0P9nLDDPIOQm0arnAirpSjqROw.png?expires=1755792000&signature=1383384a296b14b7967f7a7fdc0b66364bdab6a721da37170867314a4c844598&req=fSEuE8l%2Fm4JeFb4f3HP0gISEgm7GRFZoeWmGdgi%2BuMUe6ErKW8rQXpblqqr3%0AZutJzUuY1wioeb81KQ%3D%3D%0A) **4.** Enter an email address and optionally a display name. Click **Send verification code**. **5.** Enter the verification code sent to your email address and click **Verify email address.** **6.** After verifying your email address, you can proceed to verifying domain to improve email deliverability. #### **Verifying domain** Before verifying a domain, you must verify an email address. To learn more, see Configure and verify email. **1.** On the list of Email addresses and domains, hover over a domain and select **Verify domain**. [![dkim records verify page](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/919501633/46caa6c7df43a917deb58315/mX2fPDBlGvK2jTFoRRAnx-IFt8oHcnfOUQ.png?expires=1755792000&signature=dc163b1c65a2a22660b821ea3d2d7acc8901d90704e08878d03c4c8ffbd8e0ba&req=fSEuE8l%2Fm4JcFb4f3HP0gHMc9tUysuqj8x2TZr%2F7uGx%2B7o8coFQZrjMTfT4P%0AVbGe4jPtLb2BRbFgLg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/919501633/46caa6c7df43a917deb58315/mX2fPDBlGvK2jTFoRRAnx-IFt8oHcnfOUQ.png?expires=1755792000&signature=dc163b1c65a2a22660b821ea3d2d7acc8901d90704e08878d03c4c8ffbd8e0ba&req=fSEuE8l%2Fm4JcFb4f3HP0gHMc9tUysuqj8x2TZr%2F7uGx%2B7o8coFQZrjMTfT4P%0AVbGe4jPtLb2BRbFgLg%3D%3D%0A) **2\.** Add TXT and CNAME records to your domain’s DNS settings. * Copy and paste the TXT and CNAME entries into the DNS records of your email address domain. * Select **Verify** on the domain verification dialog window. * Wait until DNS settings are propagated to other DNS. **Important**: If you manage DKIM for your domain in Valimail, you will need to add the 2 CNAME DKIM keys on your domain's Configuration page in Valimail Enforce and the 3rd CNAME or any other record, will go in your DNS. You can also find the instructions on how to set up DKIM and SPF for Caspio, **[here](https://howto.caspio.com/notifications/email-notifications/verifying-email-and-domain/) **. **Add a Caspio DKIM key in Valimail** ------------------------------------- You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) **Configuring SPF authentication for your Caspio emails** --------------------------------------------------------- Once you establish that Caspio is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Acquia Cloud](https://support.valimail.com/en/articles/8470994-acquia-cloud) [DocuSign](https://support.valimail.com/en/articles/8754536-docusign) [Everlytic](https://support.valimail.com/en/articles/8754630-everlytic) [Freshdesk](https://support.valimail.com/en/articles/8754735-freshdesk) [Zuora](https://support.valimail.com/en/articles/8772483-zuora) Did this answer your question? 😞😐😃 --- # Combell | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754160-combell#main-content) Table of contents [](https://support.valimail.com/en/articles/8754160-combell#h_1e2b6da66d) [](https://support.valimail.com/en/articles/8754160-combell#h_57c4af94ad) [](https://support.valimail.com/en/articles/8754160-combell#h_620131f37d) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Combell Combell ======= How to set up DMARC for Combell in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754160-combell#h_1e2b6da66d) [](https://support.valimail.com/en/articles/8754160-combell#h_57c4af94ad) [](https://support.valimail.com/en/articles/8754160-combell#h_620131f37d) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Combell** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Combell emails ======================================================= In order to set up DKIM for your domain for the Combell emails, you need to create a DKIM key using a DKIM record generator tool. Once you create the new DKIM key, you will need to add it on your domain's Configuration page in the Valimail platform. For any help regarding the SPF and DKIM setup, you can contact the [Combell support team](https://www.combell.com/en/support) . You can also find the instructions on how to set up SPF for Combell, **[here](https://www.combell.com/en/help/kb/create-spf-record-to-keep-your-e-mails-out-of-the-spam-filter/) **. Add a Combell DKIM key in Valimail ================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Combell emails ====================================================== Once you establish that Combell is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [OneTrust](https://support.valimail.com/en/articles/8772461-onetrust) [JustHost](https://support.valimail.com/en/articles/8776514-justhost) [Symplicity](https://support.valimail.com/en/articles/8852827-symplicity) [Fidelizador](https://support.valimail.com/en/articles/9078224-fidelizador) [Exlibris](https://support.valimail.com/en/articles/9096838-exlibris) Did this answer your question? 😞😐😃 --- # Cisco Cloud Email Security | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8752258-cisco-cloud-email-security#main-content) Table of contents [](https://support.valimail.com/en/articles/8752258-cisco-cloud-email-security#h_503def3ca8) [](https://support.valimail.com/en/articles/8752258-cisco-cloud-email-security#h_d4c1a7e2db) [](https://support.valimail.com/en/articles/8752258-cisco-cloud-email-security#h_8e8d6aa9d6) [](https://support.valimail.com/en/articles/8752258-cisco-cloud-email-security#h_ea1f78dd79) [](https://support.valimail.com/en/articles/8752258-cisco-cloud-email-security#h_f446248fad) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Cisco Cloud Email Security Cisco Cloud Email Security ========================== How to set up DMARC for Cisco Cloud Email Security in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8752258-cisco-cloud-email-security#h_503def3ca8) [](https://support.valimail.com/en/articles/8752258-cisco-cloud-email-security#h_d4c1a7e2db) [](https://support.valimail.com/en/articles/8752258-cisco-cloud-email-security#h_8e8d6aa9d6) [](https://support.valimail.com/en/articles/8752258-cisco-cloud-email-security#h_ea1f78dd79) [](https://support.valimail.com/en/articles/8752258-cisco-cloud-email-security#h_f446248fad) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for Cisco Cloud Email Security and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Cisco Cloud Email Security emails ========================================================================== **Create a DKIM signing key** ----------------------------- **1.** Login to Cisco Cloud Email Security console and go to **Mail Policies** -> **Signing Keys** and select **Add Key...** **2.** Name the DKIM key and either generate a new private key or paste in an existing one. (Best practice is to select the 2048 option for key encryption). **3.** Commit the changes. **Generate a new DKIM signing profile** --------------------------------------- **4.** Go to **Mail Policies** -> **Signing Profiles** and click **Add Profile...** a. Give the profile a descriptive name in the field **Profile Name**. b. Enter your domain in the field **Domain Name**. c. Enter a new selector string into the field **Selector**. d. Select the DKIM signing key created in the previous section in the field **Signing Key**. e. Click **Submit**. **Note**: The selector is an arbitrary string that is used to allow multiple DKIM DNS records for a given domain. **5.** From here, click **Generate** in the column **DNS Text Record** for the signing profile you just created. **6.** Commit the changes. **7.** Now you will need to add the generated DKIM key in **Valimail Enforce**. (In Enforce you will only be adding the DKIM selector and the exact TXT value of the key - like the bolded italics ones below). _selector2.\_domainkey.example.com. IN TXT "v=DKIM1; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAwMaX6wMAk4iQoLNWiEkj0BrIRMDHXQ7743OQUOYZQqEXSs+jMGomOknAZJpjR8TwmYHVPbD+30QRw0qEiRY3hYcmKOCWZ/hTo+NQ8qj1CSc1LTMdV0HWAi2AGsVOT8BdFHkyxg40oyGWgktzc1q7zIgWM8usHfKVWFzYgnattNzyEqHsfI7lGilz5gdHBOvmF8LrDSfNKtGrTtvIxJM8pWeJm6pg6TM/cy0FypS2azkrl9riJcWWDvu38JXFL/eeYjGnB1zQeR5Pnbc3sVJd3cGaWx1bWjepyNQZ1PrS6Zwr7ZxSRa316Oxc36uCid5JAq0z+IcH4KkHqUueSGuGhwIDAQAB;"_ **8.** Go to **Mail Policies** -> **Signing Profiles**. **9.** Under the column **Test Profile**, click **Test** for the new DKIM signing profile. **Turn DKIM signing on** **10.** After the test is confirmed successful, you will need to turn DKIM signing on. Go to **Mail Policies** -> **Mail Flow Policies**. **11.** Go to each mail flow policy that has the **Connection Behavior** of **Relay** and turn **Domain Key/DKIM Signing** to **On**. You can also find the instructions on how to set up DKIM for Cisco Cloud Email Security **[here](https://www.cisco.com/c/en/us/support/docs/security/email-security-appliance/213939-esa-configure-dkim-signing.html#anc3) **. Add a Cisco Cloud Email Security DKIM key in Valimail ===================================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Cisco Cloud Email Security emails ========================================================================= Once you establish that Cisco Cloud Email Security is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Forcepoint Email Security Cloud](https://support.valimail.com/en/articles/8754712-forcepoint-email-security-cloud) [FortiMail Cloud Email Security](https://support.valimail.com/en/articles/8754719-fortimail-cloud-email-security) [Trend Micro Email Security](https://support.valimail.com/en/articles/8758133-trend-micro-email-security) [SAP Cloud for Customer](https://support.valimail.com/en/articles/8758317-sap-cloud-for-customer) [Planon Cloud](https://support.valimail.com/en/articles/8825052-planon-cloud) Did this answer your question? 😞😐😃 --- # Cision PR | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8752261-cision-pr#main-content) Table of contents [](https://support.valimail.com/en/articles/8752261-cision-pr#h_45a23f5a56) [](https://support.valimail.com/en/articles/8752261-cision-pr#h_d8ee2efcbe) [](https://support.valimail.com/en/articles/8752261-cision-pr#h_d78834f8ee) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Cision PR Cision PR ========= How to set up DMARC for Cision PR in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8752261-cision-pr#h_45a23f5a56) [](https://support.valimail.com/en/articles/8752261-cision-pr#h_d8ee2efcbe) [](https://support.valimail.com/en/articles/8752261-cision-pr#h_d78834f8ee) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM configuration process for **Cision PR** and how they are managed in Valimail. Because this service leverages SendGrid's email infrastructure, it requires additions to your DNS records outside of the Valimail platform. Adding Cision PR as an authorized sender in the Valimail platform usually requires a dedicated subdomain to be pointed to the Cision PR infrastructure and typically the DKIM keys will be added in the Valimail platform. Configuring DKIM authentication for your Cision PR emails ========================================================= Cision PR uses a dedicated subdomain which will be delegated to Cision PR servers. Cision PR will then publish an SPF record on that subdomain. The subdomain information will be provided in the steps below. **1.** Activating DKIM signing for Cision PR can be done after contacting Cision PR's Support team to let them know that you would like to enable this feature. Contact them via their Support Email: **[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#2f5c5a5f5f405d5b6f4c465c464041014c4042) ** or Support Phone #: **855-204-3479**. Cision PR support will give you the name of the subdomain to use, a CNAME record to put in your DNS and two DKIM key records to add to Valimail Enforce. **2.** Add the DKIM keys in **Valimail Enforce** for Cision PR. **3.** After adding the CNAME records in Valimail Enforce, and adding the subdomain CNAME record to your own DNS (example: **em7475.yourdomain.com**), you can validate the setup from the Cision PR Admin Console, or you can reach out to CisionPR Support to have them verify the configuration. **Note**: This specific sub-domain will not use the Valimail Instant SPF response. The sub-domain will only use the SPF record generated via the Cision PR UI. This will be a CNAME record which you need to add to your DNS for validation purposes. Additionally, this CNAME record will point that subdomain to Cision PR, which will then publish an SPF record for it. Add a Cision PR DKIM key in Valimail ==================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Cision PR emails ======================================================== Once you establish that Cision PR is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Accredible](https://support.valimail.com/en/articles/8470991-accredible) [AfterShip](https://support.valimail.com/en/articles/8470999-aftership) [ARMS](https://support.valimail.com/en/articles/8471009-arms) [Beamery](https://support.valimail.com/en/articles/8471015-beamery) [Drip](https://support.valimail.com/en/articles/8754560-drip) Did this answer your question? 😞😐😃 --- # Concep SEND | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754166-concep-send#main-content) Table of contents [](https://support.valimail.com/en/articles/8754166-concep-send#h_1cc0d9c37a) [](https://support.valimail.com/en/articles/8754166-concep-send#h_943a132561) [](https://support.valimail.com/en/articles/8754166-concep-send#h_78318832a1) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Concep SEND Concep SEND =========== How to set up DMARC for Concep SEND in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754166-concep-send#h_1cc0d9c37a) [](https://support.valimail.com/en/articles/8754166-concep-send#h_943a132561) [](https://support.valimail.com/en/articles/8754166-concep-send#h_78318832a1) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Concep SEND** and how they are managed in Valimail. DKIM and SPF configuration for Concep SEND is done through a dedicated subdomain, like **news.yourcompany.com** and thus the configuration requires additions to your DNS records outside of the Valimail platform. Adding Concep SEND as an authorized sender in the Valimail platform usually requires a dedicated subdomain to be pointed to the Concep SEND infrastructure and typically the DKIM key will be added in the Valimail platform. Configuring DKIM authentication for your Concep SEND emails =========================================================== * 1\. Contact **[Concep SEND Support](https://support.concep.com/hc/en-us/articles/support@concep.com) ** and ask to have DKIM applied to the domain you use to send from in Concep SEND (e.g. emailcc.com). If you do not have a **[sub-domain or corporate domain](https://support.concep.com/hc/en-us/articles/360022313973) ** setup with us, you'll need to do that first. * You'll receive a DKIM key from us, which you will need to forward onto your IT team and they'll need to apply it to the TXT record of your sending domain. * Once your IT team have inserted the key, let Support know and we'll confirm when it's applied and when you can send. * When you submit your ticket, the Support team will work with IT to generate a DKIM key which your IT team will need to add into the TXT record on your sending domain. * Once your IT team have confirmed the DKIM key has been added and propagated, our team will confirm and switch over your accounts to our dedicated mail server for DKIM's. * Lastly, we'll send out a test email from one of your accounts and make sure the email header is reading **dkim=pass**. After that, you're all ready and set to send out and be assured your emails are verified as non-spam to the recipient mail server. You can find the instructions to set up DMARC for Concep SEND **[here](https://support.concep.com/hc/en-us/articles/360004919514-Signing-with-DKIM) **. Add a Concep SEND DKIM key in Valimail ====================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Concep SEND emails ========================================================== Once you establish that Concep SEND is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Acoustic](https://support.valimail.com/en/articles/8470993-acoustic) [Netcore](https://support.valimail.com/en/articles/8757552-netcore) [NetcoreCloud](https://support.valimail.com/en/articles/8757811-netcorecloud) [Symplify](https://support.valimail.com/en/articles/8759548-symplify) [platform.sh](https://support.valimail.com/en/articles/9101250-platform-sh) Did this answer your question? 😞😐😃 --- # ClickDimensions | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754156-clickdimensions#main-content) Table of contents [](https://support.valimail.com/en/articles/8754156-clickdimensions#h_576ec89386) [](https://support.valimail.com/en/articles/8754156-clickdimensions#h_058896cb82) [](https://support.valimail.com/en/articles/8754156-clickdimensions#h_e7c5c5c389) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) ClickDimensions ClickDimensions =============== How to set up DMARC for ClickDimensions in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754156-clickdimensions#h_576ec89386) [](https://support.valimail.com/en/articles/8754156-clickdimensions#h_058896cb82) [](https://support.valimail.com/en/articles/8754156-clickdimensions#h_e7c5c5c389) SPF(supported) / (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **ClickDimensions** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your ClickDimensions emails =============================================================== **1.** To set up DKIM for your domain in ClickDimenstions, you will first need to navigate to the ClickDimensions **Settings** page and select the **Email Sending Domains** option: [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920090742/f440f8ac3d74fc569d549f7f/xWSfPCPgJar5K--g-hsxG1e5u1WVhDTi_Q.png?expires=1755792000&signature=d4a697391dd76c522e36f67f917aaf4d4675c109dbb867d030148967a148b699&req=fSInFsB%2BmoVdFb4f3HP0gKOFW9VocJaU5EiLFT8BbET5YumbgO%2FJ9WE7Qaee%0AUFpxOxJzZMbf5vObrA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920090742/f440f8ac3d74fc569d549f7f/xWSfPCPgJar5K--g-hsxG1e5u1WVhDTi_Q.png?expires=1755792000&signature=d4a697391dd76c522e36f67f917aaf4d4675c109dbb867d030148967a148b699&req=fSInFsB%2BmoVdFb4f3HP0gKOFW9VocJaU5EiLFT8BbET5YumbgO%2FJ9WE7Qaee%0AUFpxOxJzZMbf5vObrA%3D%3D%0A) **2.** This will open the Email Sending Domains area where you can add, edit, and delete your email domains as well as check on their status: [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920090752/4101de426913817d78a54bf4/jX4mF98n9-uXMeXcR5NdDR89FFl3qhVRqQ.png?expires=1755792000&signature=dce53edbdcb70da3cb02cc14f4738293e53b3ffee9ba0b71d1c3e2577231dfc0&req=fSInFsB%2BmoRdFb4f3HP0gOztBKu3Nv6xbocyokO3x2uxpOqRUmXqAkiOnMLS%0AxP8CvmeJKFs2pvPlPA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920090752/4101de426913817d78a54bf4/jX4mF98n9-uXMeXcR5NdDR89FFl3qhVRqQ.png?expires=1755792000&signature=dce53edbdcb70da3cb02cc14f4738293e53b3ffee9ba0b71d1c3e2577231dfc0&req=fSInFsB%2BmoRdFb4f3HP0gOztBKu3Nv6xbocyokO3x2uxpOqRUmXqAkiOnMLS%0AxP8CvmeJKFs2pvPlPA%3D%3D%0A) **3.** If you create a new Email Domain, then you will see the following screen: [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920090755/d0ea9fa879ed5d80553f21b2/iCd_MJEWeI3vDKPRTrnjOEfmPfQ1OZKHoA.png?expires=1755792000&signature=2f8ba16c16bab426b0704740179195545feb3ff8b6eba16d89e1cbe2b49a1b7d&req=fSInFsB%2BmoRaFb4f3HP0gOWcpi7gk1LDBbCF04yedoPthnGChIkd25SJ1BUX%0AzFIIsByraMmH1dSstQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920090755/d0ea9fa879ed5d80553f21b2/iCd_MJEWeI3vDKPRTrnjOEfmPfQ1OZKHoA.png?expires=1755792000&signature=2f8ba16c16bab426b0704740179195545feb3ff8b6eba16d89e1cbe2b49a1b7d&req=fSInFsB%2BmoRaFb4f3HP0gOWcpi7gk1LDBbCF04yedoPthnGChIkd25SJ1BUX%0AzFIIsByraMmH1dSstQ%3D%3D%0A) * **Domain**: This is the main domain that you would like to send from. For example: yourcompany.com. * **DKIM Sub Domain**: This is sub domain that you would like to use when sending. Please note that this is only the sub-part of the domain. For instance, if your full sub-domain was "email.yourcompany.com", then you would only enter "email" into this field. * **Email CNAME**: This is an optional field that will allow you to set a CNAME for this domain. For more details about setting up Email CNAMEs, please see our article here. * **Contact Email**: This is the email address that we will contact if there are issues when authenticating the domain. **4.** After entering these details and saving, the window will expand to show the DNS records that will need to be setup in your Domain's DNS zone settings. After setting up the DNS records for the domain, the Export to Text File will allow you to export your DNS records for that domain to a .text file to double check them or share them within your organization. **Important**: If you manage DKIM for this domain in Valimail, you will need to add the TXT DKIM key on your domain's Configuration page in Valimail. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920090759/35d5636cc45f9ca9dca2f35b/3diwjBkfKJypk6OqIK7xRyC_J_cVYETPCg.png?expires=1755792000&signature=a75ad53477d39454e9ba63307ca6c02b91c26aa433291dd53cac60c07936d5b5&req=fSInFsB%2BmoRWFb4f3HP0gBA%2BY1%2FquU2KRYalSbeOyZLUdcJCO%2BKXgusXtokD%0AB2ZRIeP3EOL9dZoGlQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920090759/35d5636cc45f9ca9dca2f35b/3diwjBkfKJypk6OqIK7xRyC_J_cVYETPCg.png?expires=1755792000&signature=a75ad53477d39454e9ba63307ca6c02b91c26aa433291dd53cac60c07936d5b5&req=fSInFsB%2BmoRWFb4f3HP0gBA%2BY1%2FquU2KRYalSbeOyZLUdcJCO%2BKXgusXtokD%0AB2ZRIeP3EOL9dZoGlQ%3D%3D%0A) **5.** You will also have a **Verify** button at the button of the window that will check these fields and ensure that a DNS record exists and that it has content. You will need to use this **Verify** button to manually verify your DNS records after you have set them up with your DNS host. Once your records are able to be verified, they will need to go through their Change Management process and may take up to a week for the domains to be properly setup and activated. You can also find the instructions on how to set up DKIM and SPF for ClickDimensions, **[here](https://support.clickdimensions.com/hc/en-us/articles/360054967951) **. Add a ClickDimensions DKIM key in Valimail ========================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your ClickDimensions emails ============================================================== Once you establish that ClickDimensions is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Accredible](https://support.valimail.com/en/articles/8470991-accredible) [ARMS](https://support.valimail.com/en/articles/8471009-arms) [Cision PR](https://support.valimail.com/en/articles/8752261-cision-pr) [Kayako](https://support.valimail.com/en/articles/8757113-kayako) [Hornetsecurity](https://support.valimail.com/en/articles/8835060-hornetsecurity) Did this answer your question? 😞😐😃 --- # Critical Impact | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754351-critical-impact#main-content) Table of contents [](https://support.valimail.com/en/articles/8754351-critical-impact#h_fffd5c9d2a) [](https://support.valimail.com/en/articles/8754351-critical-impact#h_34b855f24d) [](https://support.valimail.com/en/articles/8754351-critical-impact#h_64f32e2392) [](https://support.valimail.com/en/articles/8754351-critical-impact#h_35c84b80b5) [](https://support.valimail.com/en/articles/8754351-critical-impact#h_f1d0442d3d) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Critical Impact Critical Impact =============== How to set up DMARC for Critical Impact in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754351-critical-impact#h_fffd5c9d2a) [](https://support.valimail.com/en/articles/8754351-critical-impact#h_34b855f24d) [](https://support.valimail.com/en/articles/8754351-critical-impact#h_64f32e2392) [](https://support.valimail.com/en/articles/8754351-critical-impact#h_35c84b80b5) [](https://support.valimail.com/en/articles/8754351-critical-impact#h_f1d0442d3d) SPF(supported) / (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Critical Impact** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Critical Impact emails =============================================================== Generate Sender Authentication Instructions ------------------------------------------- **1.** Go to **Account** -> **Sender Authentication**. **Note**: If you do not see this tool, please reach out to your account manager. **2.** Click the **Add Domain** button. **3.** Enter the domain or subdomain you want to authenticate (e.g. abc.com) and click **Save**. **4.** Select the newly added domain in the grid and click the **Authenticate Domain** button. This will generate the unique DNS instructions for your domain. **5.** Click the **Email Instructions** button to receive a copy of the instructions in email form for you to forward to your IT team. **Important**: If you manage DKIM for your domain in Valimail, you will need to add the TXT DKIM key on your domain's Configuration page in Valimail Enforce and any other remaining records in your DNS. Complete Sender Authentication For Your Domain ---------------------------------------------- **1.** Once you have added the DNS records, select the domain and click the **Authenticate Domain** button. **2.** When you see green check marks next to the Existing Values and Recommended values, click the **Begin Authentication** button in the top right. (If you see red x marks, it means that the values do not match. Please see notes below.) **3.** You will receive an email notification confirming that your domain is now successfully authenticated in your account. The status for the domain in the grid will display **Authenticated**. You can also find the instructions on how to set up DKIM and SPF for Critical Impact, **[here](https://support.criticalimpact.com/hc/en-us/articles/4410142435981-Configure-Sender-Authentication) **. Add a Critical Impact DKIM key in Valimail ========================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Critical Impact emails ============================================================== Once you establish that Critical Impact is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Customer.io](https://support.valimail.com/en/articles/8754357-customer-io) [MailPoet](https://support.valimail.com/en/articles/8757459-mailpoet) [Netcore](https://support.valimail.com/en/articles/8757552-netcore) [Postmark](https://support.valimail.com/en/articles/8757814-postmark) [Sender](https://support.valimail.com/en/articles/8766405-sender) Did this answer your question? 😞😐😃 --- # Censornet Email Security | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8752246-censornet-email-security#main-content) Table of contents [](https://support.valimail.com/en/articles/8752246-censornet-email-security#h_879984a953) [](https://support.valimail.com/en/articles/8752246-censornet-email-security#h_024c40b5af) [](https://support.valimail.com/en/articles/8752246-censornet-email-security#h_90ffb36951) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Censornet Email Security Censornet Email Security ======================== How to set up DMARC for Censornet Email Security in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8752246-censornet-email-security#h_879984a953) [](https://support.valimail.com/en/articles/8752246-censornet-email-security#h_024c40b5af) [](https://support.valimail.com/en/articles/8752246-censornet-email-security#h_90ffb36951) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Censornet Email Security** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Censornet Email Security emails ======================================================================== In your Censornet Email Security dashboard, go to **Products** ⟶ **E-mail Security** ⟶ **Product Configuration** ⟶ **Domains**. Click the DKIM icon next to the domain you wish to configure. The full DKIM key will be shown. [![DKIM key from Censornet Email Security](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/919503070/d75308b17190b9d278ab4ebb/image.png?expires=1755792000&signature=a80623464e4200b8bdbd407dac949f68a92395611a1301293df39305e32699d5&req=fSEuE8l9nYZfFb4f3HP0gO7rVmVyUF3CjZ5qTtTcfaZai%2B3jDcEshF0hChz4%0AZKnh8zQ8eGaonpf3EA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/919503070/d75308b17190b9d278ab4ebb/image.png?expires=1755792000&signature=a80623464e4200b8bdbd407dac949f68a92395611a1301293df39305e32699d5&req=fSEuE8l9nYZfFb4f3HP0gO7rVmVyUF3CjZ5qTtTcfaZai%2B3jDcEshF0hChz4%0AZKnh8zQ8eGaonpf3EA%3D%3D%0A) Seen above is an example DKIM key. You can find the instructions to setup DKIM in Censornet Email Security, **[here](https://help.clouduss.com/ems-knowledge-base/configure-outbound-dkim) **. Add a Censornet Email Security DKIM key In Valimail =================================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Censornet Email Security emails ======================================================================= Once you establish that Censornet Email Security is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Sophos Email Security](https://support.valimail.com/en/articles/8752173-sophos-email-security) [FortiMail Cloud Email Security](https://support.valimail.com/en/articles/8754719-fortimail-cloud-email-security) [Trend Micro Email Security](https://support.valimail.com/en/articles/8758133-trend-micro-email-security) [Barracuda Email Security Service](https://support.valimail.com/en/articles/8759608-barracuda-email-security-service) [FireEye Email Security GovCloud](https://support.valimail.com/en/articles/8857104-fireeye-email-security-govcloud) Did this answer your question? 😞😐😃 --- # ActiveCampaign | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8470997-activecampaign#main-content) Table of contents [](https://support.valimail.com/en/articles/8470997-activecampaign#h_fbc3c3723a) [](https://support.valimail.com/en/articles/8470997-activecampaign#h_e9e52aa6ab) [](https://support.valimail.com/en/articles/8470997-activecampaign#h_19a35d7e0e) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) ActiveCampaign ActiveCampaign ============== How to set up DMARC for Active Campaign in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8470997-activecampaign#h_fbc3c3723a) [](https://support.valimail.com/en/articles/8470997-activecampaign#h_e9e52aa6ab) [](https://support.valimail.com/en/articles/8470997-activecampaign#h_19a35d7e0e) SPF(not supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **ActiveCampaign** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. ActiveCampaign does not support SPF alignment. Configuring DKIM authentication for your ActiveCampaign emails ============================================================== **1.** Log in to your **ActiveCampaign account** as your account's admin user. **2.** Click **Settings**, located on the left menu. **3.** Click the **Advanced** tab. **4.** Click the **I will manage my own email authentication** option. **5.** Type your sending domain into the DomainKeys Identified Mail (DKIM) field and click the **Generate** button. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152195/819de5ae762f996ca3d84b6a/Pe7oxW_u8xuMM_ThQBre5KxoKx_QMAH-UQ.png-1669852407?expires=1755792000&signature=680b3b2d1343f04ec692fe7a65f9abe12e8ce3f566eda5aa4eea4faff5735446&req=fCUlF8x8nIhaFb4f3HP0gHyDs4qBCH%2B4za01CmrRePp1y4sOXW68USqCnQr3%0Ae53r%2BmQEfDUC0bdSKg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-7.com/i/o/852152195/819de5ae762f996ca3d84b6a/Pe7oxW_u8xuMM_ThQBre5KxoKx_QMAH-UQ.png-1669852407?expires=1755792000&signature=680b3b2d1343f04ec692fe7a65f9abe12e8ce3f566eda5aa4eea4faff5735446&req=fCUlF8x8nIhaFb4f3HP0gHyDs4qBCH%2B4za01CmrRePp1y4sOXW68USqCnQr3%0Ae53r%2BmQEfDUC0bdSKg%3D%3D%0A) **6.** ActiveCampaign will generate a TXT Record Name and TXT Record Value. **7.** Copy and add the newly generated DKIM key, in Valimail Enforce. You can also find the instructions to set up DKIM and SPF for ActiveCampaign **[here](https://help.activecampaign.com/hc/en-us/articles/206903370-DKIM-SPF-and-DMARC#additional-authentication-methods-0-4) **. Add an ActiveCampaign DKIM key in Valimail ========================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your ActiveCampaign emails ============================================================= Once you establish that ActiveCampaign is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **Note**: Even though ActiveCampaign does not support SPF alignment, you can add this sender as an Enabled Sender for your domain, in Valimail. **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Delivra](https://support.valimail.com/en/articles/8754526-delivra) [MailPoet](https://support.valimail.com/en/articles/8757459-mailpoet) [Poppulo](https://support.valimail.com/en/articles/8757812-poppulo) [Veeva](https://support.valimail.com/en/articles/8758198-veeva) [ListManager](https://support.valimail.com/en/articles/8813435-listmanager) Did this answer your question? 😞😐😃 --- # ConvertKit | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754309-convertkit#main-content) Table of contents [](https://support.valimail.com/en/articles/8754309-convertkit#h_0626d222de) [](https://support.valimail.com/en/articles/8754309-convertkit#h_b4889cb4e0) [](https://support.valimail.com/en/articles/8754309-convertkit#h_bbb4724bd8) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) ConvertKit ConvertKit ========== How to set up DMARC for ConvertKit in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754309-convertkit#h_0626d222de) [](https://support.valimail.com/en/articles/8754309-convertkit#h_b4889cb4e0) [](https://support.valimail.com/en/articles/8754309-convertkit#h_bbb4724bd8) SPF(supported) / (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **ConvertKit** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your ConvertKit emails ========================================================== **1.** Click your account name at the top right of the ConvertKit dashboard, followed by **Settings**. Then, click on **Domains**. **2.** Click the **Verify your domain** button. **3.** Enter the domain that you want to verify for sending, and click **Next**. **4.** Add the records that appear to your domain's DNS records manager. For more information on this, see the **Configuring your records** section below. **Important**: If you manage DKIM for your domain in Valimail, you will need to add the CNAME DKIM key on your domain's Configuration page in Valimail Enforce and any other records (if any), will go in your DNS. **5.** Once you've added the records, click **Validate**. **6.** If your records are set up correctly, you will receive a message that your sending domain is verified. You can also find the instructions on how to set up DKIM and SPF for ConvertKit, **[here](https://help.convertkit.com/en/articles/2502558-using-a-verified-domain-for-email-sending) **. Add a ConvertKit DKIM key in Valimail ===================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your ConvertKit emails ========================================================= Once you establish that ConvertKit is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Customer.io](https://support.valimail.com/en/articles/8754357-customer-io) [Everlytic](https://support.valimail.com/en/articles/8754630-everlytic) [MailPoet](https://support.valimail.com/en/articles/8757459-mailpoet) [Postmark](https://support.valimail.com/en/articles/8757814-postmark) [Appian Cloud](https://support.valimail.com/en/articles/8825875-appian-cloud) Did this answer your question? 😞😐😃 --- # Conversica | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754299-conversica#main-content) Table of contents [](https://support.valimail.com/en/articles/8754299-conversica#h_1438c34170) [](https://support.valimail.com/en/articles/8754299-conversica#h_3902c00d32) [](https://support.valimail.com/en/articles/8754299-conversica#h_cfa264456a) [](https://support.valimail.com/en/articles/8754299-conversica#h_14d9596457) [](https://support.valimail.com/en/articles/8754299-conversica#h_47f9033d19) [](https://support.valimail.com/en/articles/8754299-conversica#h_d422c45eb4) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Conversica Conversica ========== How to set up DMARC for Conversica in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754299-conversica#h_1438c34170) [](https://support.valimail.com/en/articles/8754299-conversica#h_3902c00d32) [](https://support.valimail.com/en/articles/8754299-conversica#h_cfa264456a) [](https://support.valimail.com/en/articles/8754299-conversica#h_14d9596457) [](https://support.valimail.com/en/articles/8754299-conversica#h_47f9033d19) [](https://support.valimail.com/en/articles/8754299-conversica#h_d422c45eb4) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Conversica** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Conversica emails ========================================================== Creating a Subdomain -------------------- You will first need to create a subdomain on which you can do the DKIM and SPF authentication for Conversica (usually, cmail.yourdomain.com). Generate DKIM and SPF records ----------------------------- After you create the subdomain, you must generate the DKIM and SPF authentication records from Conversica, as shown in the steps below: **1.** Find **Generate DNS Setup Page Link** in DNS Settings. [![Generate DNS Setup Page Link button](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920161049/6dbbae854f313d26d8f7d346/ITudUbwUt2heiyqQtXKLvwaqpD_5SqSIHg.png?expires=1755792000&signature=34ec1992f26d9f23befa0d93a32669942cdac975c1bafe69e435dfa471ea661e&req=fSInF89%2FnYVWFb4f3HP0gNERDUbuHmkH9m6evy7Yzb1d1q%2FBN%2BmwH1ttuRSQ%0AxkLe7fQ8vS9ORzST9w%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920161049/6dbbae854f313d26d8f7d346/ITudUbwUt2heiyqQtXKLvwaqpD_5SqSIHg.png?expires=1755792000&signature=34ec1992f26d9f23befa0d93a32669942cdac975c1bafe69e435dfa471ea661e&req=fSInF89%2FnYVWFb4f3HP0gNERDUbuHmkH9m6evy7Yzb1d1q%2FBN%2BmwH1ttuRSQ%0AxkLe7fQ8vS9ORzST9w%3D%3D%0A) **2.** Click **Generate Link**. [![generate link button](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920161058/579b2a80228f2922ed03ab05/RmuqjFnuMynVCsx9l43UHE4_Y1GLynUqFg.png?expires=1755792000&signature=424ffea4f1f088c2fe2a0a87172c1e0a212f31e1eb7891e918d8a66bb821b0a8&req=fSInF89%2FnYRXFb4f3HP0gDgAPTdeGE2hYzEtnjVU7PWIoldCSpk52BeCM%2BhO%0AfCp9LtLI%2FbGZJ%2BKa3w%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920161058/579b2a80228f2922ed03ab05/RmuqjFnuMynVCsx9l43UHE4_Y1GLynUqFg.png?expires=1755792000&signature=424ffea4f1f088c2fe2a0a87172c1e0a212f31e1eb7891e918d8a66bb821b0a8&req=fSInF89%2FnYRXFb4f3HP0gDgAPTdeGE2hYzEtnjVU7PWIoldCSpk52BeCM%2BhO%0AfCp9LtLI%2FbGZJ%2BKa3w%3D%3D%0A) **3.** Copy and paste the link that is generated, into your DNS to allow them to create and validate the subdomain on your behalf. [![copy link button](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920161060/7540a195e520cd23a940dc32/0343VI4yXX0x82dkpzwh8SOOiGaDzEqbVQ.png?expires=1755792000&signature=53a8e458e6fbbb911970a7424e8bf9d45ea944a59f7cd5e2a8be4dfb7fc42535&req=fSInF89%2FnYdfFb4f3HP0gCN687DplP8Ub%2F2q57As%2Bx37Ci7hijLpH8ry7hmi%0A0bWnybljxr4NadjezA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920161060/7540a195e520cd23a940dc32/0343VI4yXX0x82dkpzwh8SOOiGaDzEqbVQ.png?expires=1755792000&signature=53a8e458e6fbbb911970a7424e8bf9d45ea944a59f7cd5e2a8be4dfb7fc42535&req=fSInF89%2FnYdfFb4f3HP0gCN687DplP8Ub%2F2q57As%2Bx37Ci7hijLpH8ry7hmi%0A0bWnybljxr4NadjezA%3D%3D%0A) Register Subdomain ================== **1.** Go to the DNS Settings link in your Conversica dashboard, and click **Add Domain**. Then add the desired subdomain to the **Add Domain** section of the DNS Settings. This is where you enter "cmail.yourdomain.com" or any other subdomain name that will be used exclusively by the Conversica assistant. You can also enter custom selectors for DKIM in the advanced settings of the "Add Domain" interface. Please enter the subdomain and not just the domain. [![add a domain button](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920161067/d620c6801ccc07a785bfb368/p1S7szfhEJrugd9qCB8L1tQgNXq6fB2Jig.png?expires=1755792000&signature=4f25da33aea571dc0367e022ef920ea541bf1462093b4a565c49a4c8c2b26844&req=fSInF89%2FnYdYFb4f3HP0gPGdF1tcvLPg6q9ho9z46uyf2mKC7gLkK5nDYVDa%0AbMD8ZyXqErDudgtSiA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920161067/d620c6801ccc07a785bfb368/p1S7szfhEJrugd9qCB8L1tQgNXq6fB2Jig.png?expires=1755792000&signature=4f25da33aea571dc0367e022ef920ea541bf1462093b4a565c49a4c8c2b26844&req=fSInF89%2FnYdYFb4f3HP0gPGdF1tcvLPg6q9ho9z46uyf2mKC7gLkK5nDYVDa%0AbMD8ZyXqErDudgtSiA%3D%3D%0A) [![add a domain page](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920161071/765c67b0defd10ed44022428/zHYudub9BT92vf5thj-nkHr64oouLLlLXA.png?expires=1755792000&signature=57da14faaf86835a089c242e722c7e050f7d1432f6318954038411454b96d94b&req=fSInF89%2FnYZeFb4f3HP0gKccPqcIx%2B9hOqKckdiHLqoskzDXfjAWfKuFWQHT%0AGOWC%2BXi9%2FgS2NjiJCA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920161071/765c67b0defd10ed44022428/zHYudub9BT92vf5thj-nkHr64oouLLlLXA.png?expires=1755792000&signature=57da14faaf86835a089c242e722c7e050f7d1432f6318954038411454b96d94b&req=fSInF89%2FnYZeFb4f3HP0gKccPqcIx%2B9hOqKckdiHLqoskzDXfjAWfKuFWQHT%0AGOWC%2BXi9%2FgS2NjiJCA%3D%3D%0A) **2.** Click into the domain ID you just added and you should see the 9 DNS records that your IT team needs to add to your DNS Hosting Service. There are 2 TXT Records, 3 MX Records, and 4 CNAME records that you will need to add to your DNS Hosting Service. **Important**: If you manage DKIM for your domain in Valimail, you will need to add the 2 CNAME DKIM keys on your domain's Configuration page in Valimail Enforce and the rest of the records will go in your DNS. [![dkim and SPF records](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920161073/008e923ad8fd4199405adb1b/pDdNYTiUCrEpFHbrWkHdz_apZ9tY-gj_MA.png?expires=1755792000&signature=05d4775fb257c718067bd144b219b7e7121a71cd7154179342e23be9b93202bd&req=fSInF89%2FnYZcFb4f3HP0gOtNyz55SZk1hv4IzPEcmePbCS4ZZc9ksR5buMk4%0APZdnAA7R858n%2BRBqwQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920161073/008e923ad8fd4199405adb1b/pDdNYTiUCrEpFHbrWkHdz_apZ9tY-gj_MA.png?expires=1755792000&signature=05d4775fb257c718067bd144b219b7e7121a71cd7154179342e23be9b93202bd&req=fSInF89%2FnYZcFb4f3HP0gOtNyz55SZk1hv4IzPEcmePbCS4ZZc9ksR5buMk4%0APZdnAA7R858n%2BRBqwQ%3D%3D%0A) **3.** Keep this page open in your browser, as you will need to return to **validate** your records once they're created. **4.** Once all records have been entered in their proper place, click the **Validate** button found on the page from the **DNS Settings** page. A green checkmark will display for each record that has been entered correctly. A red ‘X’ indicates there was an error when validating. Please confirm your record entries are correct. [![dkim and SPF records verified](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920161080/44a6e808328bb1f04bac4c87/0Wkg9CzRn7O9AlooyoN9o1LdFwemY6UVLg.png?expires=1755792000&signature=06b5202b3ab118ed8cb34acef14070906a0dee1c0dc2581fca6aced5d1a6875d&req=fSInF89%2FnYlfFb4f3HP0gE2XS4VGJBKpU14PV%2BodWFmVzy7bTohe0wcpqK1l%0AaZzNrMcrwpc70UYCUQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920161080/44a6e808328bb1f04bac4c87/0Wkg9CzRn7O9AlooyoN9o1LdFwemY6UVLg.png?expires=1755792000&signature=06b5202b3ab118ed8cb34acef14070906a0dee1c0dc2581fca6aced5d1a6875d&req=fSInF89%2FnYlfFb4f3HP0gE2XS4VGJBKpU14PV%2BodWFmVzy7bTohe0wcpqK1l%0AaZzNrMcrwpc70UYCUQ%3D%3D%0A) You can also find the instructions on how to set up DKIM and SPF for Conversica, **[here](https://help.conversica.com/hc/en-us/articles/360049186811-Subdomain-Configuration-Instructions) **. Add a Conversica DKIM key in Valimail ===================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Conversica emails ========================================================= Once you establish that Conversica is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Beamery](https://support.valimail.com/en/articles/8471015-beamery) [Freshdesk](https://support.valimail.com/en/articles/8754735-freshdesk) [Brevo (ex Sendinblue)](https://support.valimail.com/en/articles/8758344-brevo-ex-sendinblue) [StatusPage](https://support.valimail.com/en/articles/8759546-statuspage) [Get a Newsletter](https://support.valimail.com/en/articles/8835057-get-a-newsletter) Did this answer your question? 😞😐😃 --- # CleverReach | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8752263-cleverreach#main-content) Table of contents [](https://support.valimail.com/en/articles/8752263-cleverreach#h_fd0d12cda8) [](https://support.valimail.com/en/articles/8752263-cleverreach#h_c4625b59c4) [](https://support.valimail.com/en/articles/8752263-cleverreach#h_573726654a) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) CleverReach CleverReach =========== How to set up DMARC for CleverReach in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8752263-cleverreach#h_fd0d12cda8) [](https://support.valimail.com/en/articles/8752263-cleverreach#h_c4625b59c4) [](https://support.valimail.com/en/articles/8752263-cleverreach#h_573726654a) SPF(supported) / (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **CleverReach** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your CleverReach emails =========================================================== **1.** You can add a new domain for using DKIM in your account: **My Account** -> **Settings** -> **DKIM Domains**. Please insert the domain without http:// or https://: [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/919506708/9a428fb463f881ea27b0195c/0vyHBshgxpKXuwcoccRLGbDN_x7E433Naw.png?expires=1755792000&signature=b5a7c5fa244ed11996f020c15a363ef3c0f3f6d81b133a6fbeaa0a075b45af09&req=fSEuE8l4moFXFb4f3HP0gO6QkFYKABVkzYsr7mTs0jrwwfrPLju7OGW0xL%2Fu%0AWbibgkM%2BItc39lgfSQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/919506708/9a428fb463f881ea27b0195c/0vyHBshgxpKXuwcoccRLGbDN_x7E433Naw.png?expires=1755792000&signature=b5a7c5fa244ed11996f020c15a363ef3c0f3f6d81b133a6fbeaa0a075b45af09&req=fSEuE8l4moFXFb4f3HP0gO6QkFYKABVkzYsr7mTs0jrwwfrPLju7OGW0xL%2Fu%0AWbibgkM%2BItc39lgfSQ%3D%3D%0A) **2.** You can optionally add the selector. The selector is used to identify the public DKIM key details of the domain. [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/919506712/ee8ad76ab45b4bef34e2fe43/Rqft5L2Bp7Dl73-pgCJZ_cEuu6xn_2poOQ.png?expires=1755792000&signature=21c6409701582a0bfd9eff21eb22055c8d04635aa3ab3eb5c008ecbf5ee49cc0&req=fSEuE8l4moBdFb4f3HP0gNnRnyaMReZRnRhftQpI%2B%2BH74GoXtok4kSTKnG3K%0AhIu0WiQMUOMkahl7DA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/919506712/ee8ad76ab45b4bef34e2fe43/Rqft5L2Bp7Dl73-pgCJZ_cEuu6xn_2poOQ.png?expires=1755792000&signature=21c6409701582a0bfd9eff21eb22055c8d04635aa3ab3eb5c008ecbf5ee49cc0&req=fSEuE8l4moBdFb4f3HP0gNnRnyaMReZRnRhftQpI%2B%2BH74GoXtok4kSTKnG3K%0AhIu0WiQMUOMkahl7DA%3D%3D%0A) **3.** When successfully having entered the DKIM key in your account, you have to customize the DNS record for the domain in the next step or have this done by your (domain) provider: [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/919506718/09d6ea39b5c745fb45bec25b/ntrwT9RnwydflN-x5g15z7cgfBRMCG8ZaA.png?expires=1755792000&signature=10388be38b83593e07b58878fb81b088fdef04f369f558548f43c3f1ca2cd15c&req=fSEuE8l4moBXFb4f3HP0gM8%2F0okEansAN6j3W4MeTO2%2B4i2C9kox3iikPoIA%0AkHfnZ0NuhEJli7euAg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/919506718/09d6ea39b5c745fb45bec25b/ntrwT9RnwydflN-x5g15z7cgfBRMCG8ZaA.png?expires=1755792000&signature=10388be38b83593e07b58878fb81b088fdef04f369f558548f43c3f1ca2cd15c&req=fSEuE8l4moBXFb4f3HP0gM8%2F0okEansAN6j3W4MeTO2%2B4i2C9kox3iikPoIA%0AkHfnZ0NuhEJli7euAg%3D%3D%0A) **4.** Click on **i**, to keep the DNS record as a TXT record for your domain: [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/919506725/9be0630f60ac9dbca4b64886/NCCxBBM3Qk0cQKXRphbrpT_nIp8Ovlu_ZA.png?expires=1755792000&signature=742f7700dcecc607c6c42e9d3d5dde1c092c5fe9cc660e9ebe8638dae113b781&req=fSEuE8l4moNaFb4f3HP0gHniWBDFOcQPMAL%2BjNJgRNOTJneA%2FtHed5YAhJ1Y%0A%2Boh%2BtZetRialrA25Tw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/919506725/9be0630f60ac9dbca4b64886/NCCxBBM3Qk0cQKXRphbrpT_nIp8Ovlu_ZA.png?expires=1755792000&signature=742f7700dcecc607c6c42e9d3d5dde1c092c5fe9cc660e9ebe8638dae113b781&req=fSEuE8l4moNaFb4f3HP0gHniWBDFOcQPMAL%2BjNJgRNOTJneA%2FtHed5YAhJ1Y%0A%2Boh%2BtZetRialrA25Tw%3D%3D%0A) **5.** If you manage DKIM in Valimail for your domain, you will need to add the TXT DKIM key on your domain's Configuration page in Valimail Enforce. **6.** After the DKIM key is added in Valimail, go back to the CleverReach setup page and click on **Check**. The system checks in the background if everything has been set up correctly. You can also find the instructions on how to set up DKIM and SPF for CleverReach, **[here](https://support.cleverreach.de/hc/en-us/articles/360016467539-What-is-DKIM-and-how-do-I-set-it-up-for-my-domain-in-CleverReach-) **. Add a CleverReach DKIM key in Valimail ====================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your CleverReach emails ========================================================== Once you establish that CleverReach is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. ​ ​ * * * Related Articles [Dyn Email Services](https://support.valimail.com/en/articles/8754571-dyn-email-services) [HENNGE One](https://support.valimail.com/en/articles/8754810-hennge-one) [JangoMail](https://support.valimail.com/en/articles/8755719-jangomail) [IceWarp](https://support.valimail.com/en/articles/8810951-icewarp) [Securence](https://support.valimail.com/en/articles/8857108-securence) Did this answer your question? 😞😐😃 --- # DocuSign | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754536-docusign#main-content) Table of contents [](https://support.valimail.com/en/articles/8754536-docusign#h_fe87c340f3) [](https://support.valimail.com/en/articles/8754536-docusign#h_cdfe84cc95) [](https://support.valimail.com/en/articles/8754536-docusign#h_4d43e05847) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) DocuSign DocuSign ======== How to set up DMARC for DocuSign in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754536-docusign#h_fe87c340f3) [](https://support.valimail.com/en/articles/8754536-docusign#h_cdfe84cc95) [](https://support.valimail.com/en/articles/8754536-docusign#h_4d43e05847) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **DocuSign** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your DocuSign emails ======================================================== Before you begin: * Log in as a DocuSign Administrator. * Claim and verify a top-level domain - [Domains](https://support.docusign.com/s/document-item?bundleId=rrf1583359212854&topicId=jub1589318086105.html&_LANG=enus) * Have access to edit DNS records in your organization's domain registrar. This is done through a 3rd party site and may require IT assistance from within your organization. * After claiming a domain, create a subdomain and update your DNS records to verify and configure for CED. **Note**: This process does not use an existing subdomain. A new subdomain is created through the verification process. Subdomains already used for SSO cannot be used for custom email addresses. **1.** In DocuSign Admin, select **Features**. **2.** Scroll down to Custom Email Domain, and select **Manage**. **3.** Select **Actions** -> **Enable**. The Custom Email Domain menu item is added to DocuSign Admin. **4.** In DocuSign Admin, select **Custom Email Domain**. **5.** Select **ADD DOMAIN**. **6.** Enter a name for the new subdomain. **Note**: The subdomain name appears in front of the verified top-level domain. For example, if the top-level domain is ‘example.com’ and the subdomain is ‘docusign’, your DocuSign custom email addresses will be \[username\]@docusign.example.com. **7.** Select an available verified top-level domain, then select **NEXT**. [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920241811/1d93338e7ce7273091d27532/GIfV8sv_S9sgtsh1Fa51o2eD6SgjGUyaVQ.png?expires=1755792000&signature=c57a4690b0d5889eaa48017baaad14fc41ab619f6dfb419c1e00982b06bb4446&req=fSInFM1%2FlYBeFb4f3HP0gFglZYU7SX5DwdTnqoQhh6dgPcSzGWIhSHEzXnUX%0AaU8EmYhhA%2F7%2FMHE1Pg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920241811/1d93338e7ce7273091d27532/GIfV8sv_S9sgtsh1Fa51o2eD6SgjGUyaVQ.png?expires=1755792000&signature=c57a4690b0d5889eaa48017baaad14fc41ab619f6dfb419c1e00982b06bb4446&req=fSInFM1%2FlYBeFb4f3HP0gFglZYU7SX5DwdTnqoQhh6dgPcSzGWIhSHEzXnUX%0AaU8EmYhhA%2F7%2FMHE1Pg%3D%3D%0A) **8.** Using the DocuSign-provided values, create two CNAME/DKIM records, one TXT/SPF record, and one MX record in your DNS. **Important**: If you manage DKIM in Valimail for your domain, you will need to add the 2 CNAME DKIM keys on your domain's Configuration page in Valimail Enforce and add the TXT and MX records in your DNS. **9.** Select **VERIFY DNS NOW**. **Note**: It may take up to 24 hours for changes to your DNS to be published by your domain registrar. If you are unable to verify the domain shortly after updating the DNS records, select **SAVE DOMAIN AND VERIFY DNS LATER**. You can also find the instructions on how to set up DKIM and SPF for DocuSign, **[here](https://support.docusign.com/s/document-item?language=en_US&rsc_301&bundleId=rrf1583359212854&topicId=kpy1624481491369.html&_LANG=enus) **. Add a DocuSign DKIM key in Valimail =================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your DocuSign emails ======================================================= Once you establish that DocuSign is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Acquia Cloud](https://support.valimail.com/en/articles/8470994-acquia-cloud) [Customer.io](https://support.valimail.com/en/articles/8754357-customer-io) [Everlytic](https://support.valimail.com/en/articles/8754630-everlytic) [Freshdesk](https://support.valimail.com/en/articles/8754735-freshdesk) [Hubspot](https://support.valimail.com/en/articles/8754819-hubspot) Did this answer your question? 😞😐😃 --- # Docebo | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754531-docebo#main-content) Table of contents [](https://support.valimail.com/en/articles/8754531-docebo#h_c9f3545929) [](https://support.valimail.com/en/articles/8754531-docebo#h_27a0c24494) [](https://support.valimail.com/en/articles/8754531-docebo#h_4144fbdc10) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Docebo Docebo ====== How to set up DMARC for Docebo in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754531-docebo#h_c9f3545929) [](https://support.valimail.com/en/articles/8754531-docebo#h_27a0c24494) [](https://support.valimail.com/en/articles/8754531-docebo#h_4144fbdc10) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Docebo** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Docebo emails ====================================================== **1.** In order to generate the DKIM records for your domain, access the **Admin Menu** by scrolling your mouse over the **gear icon**. **2.** Click on the **Advanced Settings** option in the **Settings** section. **3.** Move to the **Email Preferences** settings and click on the **Manage DKIM Keys** button. You will then be redirected main management page of the app, listing the domains already associated with DKIM records. Please note that the DKIM area is fully accessible in the **Email Preferences** area even when the White Label app is active, for all the domains in your Extended Enterprise. **4.** Press the **plus** button in the top right corner to generate the DKIM records for your domain. _Please note that DKIM records are unique for each domain and it is thus not possible to generate DKIM records for the same domain more than once. If you are using the Extended Enterprise App, you have to generate a DKIM record for every client you defined_. **5.** Type the domain name of the email sender and press **Generate Keys**. The platform will generate three keys: * **Public Key**. DNS public key used by the recipient systems to verify the emails sent from your domain. * **Selector**. The selector, together with the domain name, is used by recipient servers to verify the email sender. * **Configuration Text**. For those using a Bind DNS server, this text field shows the configuration in Bind 9 format. **6.** Copy and add the DKIM key in Valimail Enforce. Once DKIM records have been generated, your domain will be listed on the **DKIM Activation** page, together with the corresponding Public Key and the Selector value. **7.** After adding the DKIM key in Valiamil Enforce, click the **ellipsis icon** at the end of the domain row and select **Verify & Activate** to complete the association between your domain and the DNS server. Remember that the DKIM email security will not be active if you do not execute this step. **8.** Whenever you need to retrieve the generated keys, click on the **ellipsis icon** and select **View Info**. Always copy the values of the keys associated to your domain from this panel, do not use the values displayed in the DKIM Activation page, since they may not be fully displayed and you may thus copy an incomplete value. You can also find the instructions on how to set up DKIM for Docebo **[here](https://help.docebo.com/hc/en-us/articles/360020125099-Managing-the-DKIM-Feature) **. Add a Docebo DKIM key in Valimail ================================= You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Docebo emails ===================================================== Once you establish that Docebo is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [ARMS](https://support.valimail.com/en/articles/8471009-arms) [Drip](https://support.valimail.com/en/articles/8754560-drip) [MailSPEC](https://support.valimail.com/en/articles/8822977-mailspec) [Axxerion](https://support.valimail.com/en/articles/8825880-axxerion) [EmailLabs](https://support.valimail.com/en/articles/8835043-emaillabs) Did this answer your question? 😞😐😃 --- # DataMotion Secure Delivery | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754519-datamotion-secure-delivery#main-content) Table of contents [](https://support.valimail.com/en/articles/8754519-datamotion-secure-delivery#h_430dfc9939) [](https://support.valimail.com/en/articles/8754519-datamotion-secure-delivery#h_bd7a0da683) [](https://support.valimail.com/en/articles/8754519-datamotion-secure-delivery#h_0070d76538) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) DataMotion Secure Delivery DataMotion Secure Delivery ========================== How to set up DMARC for DataMotion Secure Delivery in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754519-datamotion-secure-delivery#h_430dfc9939) [](https://support.valimail.com/en/articles/8754519-datamotion-secure-delivery#h_bd7a0da683) [](https://support.valimail.com/en/articles/8754519-datamotion-secure-delivery#h_0070d76538) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **DataMotion Secure Delivery** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your DataMotion emails ========================================================== **1.** Log into the DataMotion SecureMail portal at [https://ssl.datamotion.com](https://ssl.datamotion.com/) as the Administrator user. **2.** Click on **Administrative Tools** -> **DKIM Management**. [![a screen shot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920237706/ace32d13e667f1e3e1b4801a/6efZPO7LpZKoD4IHLsUDbC_T-0mXXjEuvg.png?expires=1755792000&signature=db0186103e48b2b064435e0068fb6c18774d06b91b30bd03ddd142f83709334e&req=fSInFMp5moFZFb4f3HP0gDmYnny%2BJlaOSQew9ZnfPfl0os3Dd%2FKvwZFFBNnh%0A9pE6lGNwGBDaVi6e8Q%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920237706/ace32d13e667f1e3e1b4801a/6efZPO7LpZKoD4IHLsUDbC_T-0mXXjEuvg.png?expires=1755792000&signature=db0186103e48b2b064435e0068fb6c18774d06b91b30bd03ddd142f83709334e&req=fSInFMp5moFZFb4f3HP0gDmYnny%2BJlaOSQew9ZnfPfl0os3Dd%2FKvwZFFBNnh%0A9pE6lGNwGBDaVi6e8Q%3D%3D%0A) **3.** Fill in the required fields below and click **Save** to create a public DKIM key. [![a screenshot of a web page](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920237709/bfece2ac791e61b17947831b/SokYLL5u7-LLpVs9dK7ApgAdyyGt95gNhA.png?expires=1755792000&signature=07ebf5d5b8a5f0fd58e746a4483d4d5c578395329f22f97fcf08ae3958192b36&req=fSInFMp5moFWFb4f3HP0gNzcP94bxRpcJ9mBS7sH2IXGEmVVXIFkso%2BGRrDS%0A22DGKCUmKZRhsR3bOQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920237709/bfece2ac791e61b17947831b/SokYLL5u7-LLpVs9dK7ApgAdyyGt95gNhA.png?expires=1755792000&signature=07ebf5d5b8a5f0fd58e746a4483d4d5c578395329f22f97fcf08ae3958192b36&req=fSInFMp5moFWFb4f3HP0gNzcP94bxRpcJ9mBS7sH2IXGEmVVXIFkso%2BGRrDS%0A22DGKCUmKZRhsR3bOQ%3D%3D%0A) **4\.** Once created, the DKIM key containing the record name and value can be copied and pasted into your DNS records. You will need to create a new TXT record in your DNS administrator portal. This requires some DNS understanding and may require contacting the DNS host support desk for assistance. **Important**: If you manage DKIM for this domain in Valimail, you will need to add the DKIM key on your domain's Configuration page in Valimail. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920237713/b83839de40685189c357874e/8hLc50n6R6pXlxAL_GgfqH071peaxk4Ubg.png?expires=1755792000&signature=80335e0816b998f6ff716a4334830770c6837181db3007fcae5fb1296a6fc936&req=fSInFMp5moBcFb4f3HP0gDiArfUdtaOLWtbfmxESdI9mJneeD9rsA3UEU7V7%0ANX9hKjdegQqMPq2RVA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920237713/b83839de40685189c357874e/8hLc50n6R6pXlxAL_GgfqH071peaxk4Ubg.png?expires=1755792000&signature=80335e0816b998f6ff716a4334830770c6837181db3007fcae5fb1296a6fc936&req=fSInFMp5moBcFb4f3HP0gDiArfUdtaOLWtbfmxESdI9mJneeD9rsA3UEU7V7%0ANX9hKjdegQqMPq2RVA%3D%3D%0A) You can also find the instructions on how to set up DKIM and SPF for DataMotion, **[here](https://kb.datamotion.com/?ht_kb=datamotion-dkim-configuration) **. Add a DataMotion DKIM key in Valimail ===================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your DataMotion emails ========================================================= Once you establish that DataMotion is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Beamery](https://support.valimail.com/en/articles/8471015-beamery) [Sophos Email Security](https://support.valimail.com/en/articles/8752173-sophos-email-security) [Postmark](https://support.valimail.com/en/articles/8757814-postmark) [Securence](https://support.valimail.com/en/articles/8857108-securence) [Zeptomail](https://support.valimail.com/en/articles/9101245-zeptomail) Did this answer your question? 😞😐😃 --- # Customer.io | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754357-customer-io#main-content) Table of contents [](https://support.valimail.com/en/articles/8754357-customer-io#h_4f35386779) [](https://support.valimail.com/en/articles/8754357-customer-io#h_bf86aa03f7) [](https://support.valimail.com/en/articles/8754357-customer-io#h_de0958c4fa) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Customer.io Customer.io =========== How to set up DMARC for Customer.io in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754357-customer-io#h_4f35386779) [](https://support.valimail.com/en/articles/8754357-customer-io#h_bf86aa03f7) [](https://support.valimail.com/en/articles/8754357-customer-io#h_de0958c4fa) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM configuration process for **Customer.io** and how they are managed in Valimail. Because this service leverages Mailgun's email infrastructure, it requires additions to your DNS records outside of the Valimail platform. Adding Customer.io as an authorized sender in the Valimail platform usually requires a dedicated subdomain to be pointed to the Customer.io infrastructure and typically the DKIM keys will be added in the Valimail platform. Configuring DKIM authentication for your Customer.io emails =========================================================== You must set up at least one sending domain before you can send emails from your Customer.io workspace. **1.** Go to **Settings** -> **Workspace Settings**. **2.** Click **Email Settings** and then click **Add Sending Domain**. **3.** Enter the _Domain_, _Display Name_, and _Email Address_ that you want to send messages from, and click **Add Domain**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920180814/df90445a42fbb53645e7c5ca/cA3gZBFgUCQi58Va-_fYbpVBIAsJA9UKJQ.png?expires=1755792000&signature=f01c30c30cb256868b9afc6649ef8b2589fa9e007d6011c2039e96ccab17131d&req=fSInF8F%2BlYBbFb4f3HP0gOwtF5D8WBfIf67lWEbbQNaAExXbHmq8dHHMBr%2B5%0A6btmMwxo9AIvWw6i9Q%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920180814/df90445a42fbb53645e7c5ca/cA3gZBFgUCQi58Va-_fYbpVBIAsJA9UKJQ.png?expires=1755792000&signature=f01c30c30cb256868b9afc6649ef8b2589fa9e007d6011c2039e96ccab17131d&req=fSInF8F%2BlYBbFb4f3HP0gOwtF5D8WBfIf67lWEbbQNaAExXbHmq8dHHMBr%2B5%0A6btmMwxo9AIvWw6i9Q%3D%3D%0A) **4.** Follow the **Workspace Settings** link in the left-hand menu in your Customer.io account, choose **Email** from the list of message types and then select the **Sending Domains** tab. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920180823/8044eef903b761f7d378bab0/GW-dHZill5N34TX5_JQ4846qO8MAyg26wA.png?expires=1755792000&signature=9b8bacbc354b07f9a137ead125b03fae763056e7979fbdba49ee41907bde5b8c&req=fSInF8F%2BlYNcFb4f3HP0gPzh0kxXmvvKIMxc2f9hN1FWSNvd4LLt5Fdd19iZ%0AN92l5jD8va9ey3NKWA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920180823/8044eef903b761f7d378bab0/GW-dHZill5N34TX5_JQ4846qO8MAyg26wA.png?expires=1755792000&signature=9b8bacbc354b07f9a137ead125b03fae763056e7979fbdba49ee41907bde5b8c&req=fSInF8F%2BlYNcFb4f3HP0gPzh0kxXmvvKIMxc2f9hN1FWSNvd4LLt5Fdd19iZ%0AN92l5jD8va9ey3NKWA%3D%3D%0A) **5.** Click the **Verify domain** button for the domain you would like to authenticate. This is where you will see the MX records that need to be added in your DNS and DKIM records that you need to add in Valimail Enforce in order to authenticate your domain. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920180831/94f65299531f3d4bef7900a0/NWdCSOX6vjwbXMrHOHAtT6fsDlaoPzXe-A.png?expires=1755792000&signature=f078f60fb0070907f40fb0c0200347dd833c4ac13ab4033828b74e1a0ab54e0e&req=fSInF8F%2BlYJeFb4f3HP0gNnGLv4JPcxlnP7X7MC7CTrlc9gmLDPEJV4e1taw%0AXHfz8rfezP3Rih%2Bbkg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920180831/94f65299531f3d4bef7900a0/NWdCSOX6vjwbXMrHOHAtT6fsDlaoPzXe-A.png?expires=1755792000&signature=f078f60fb0070907f40fb0c0200347dd833c4ac13ab4033828b74e1a0ab54e0e&req=fSInF8F%2BlYJeFb4f3HP0gNnGLv4JPcxlnP7X7MC7CTrlc9gmLDPEJV4e1taw%0AXHfz8rfezP3Rih%2Bbkg%3D%3D%0A) **6.** Please add the MX records in your domain's DNS and the DKIM key in Valimail Enforce. You will also need to add Customer.io in your Enabled Senders list in Enforce, which accounts for adding the Customer.io's SPF include in your SPF record. **7.** After you are finished with adding the records in DNS and Valimail Enforce, you will need to come back to the Deliverability page and click the **Verify domain** button. We will then check that the records and values are correctly in place. If all three records are verified by green checkmarks, then your domain is verified and you’re all set to start sending from that domain. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920180837/305c30cecd32ee6ccb747cf6/dQbHY65i8RIOnd5UA56R46tkfrApfV3SFQ.png?expires=1755792000&signature=177d932878369d45e9c36b37e289da59a212c2d01f850779eeec0bba3b28ee29&req=fSInF8F%2BlYJYFb4f3HP0gF1j9Sn%2Bm1fWm85641OuTekON1AgIZSCob3G0x6r%0A9aC%2FMQHuy%2BSAnnoObg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920180837/305c30cecd32ee6ccb747cf6/dQbHY65i8RIOnd5UA56R46tkfrApfV3SFQ.png?expires=1755792000&signature=177d932878369d45e9c36b37e289da59a212c2d01f850779eeec0bba3b28ee29&req=fSInF8F%2BlYJYFb4f3HP0gF1j9Sn%2Bm1fWm85641OuTekON1AgIZSCob3G0x6r%0A9aC%2FMQHuy%2BSAnnoObg%3D%3D%0A) You can also find the instructions on how to set up DKIM and SPF for Customer.io **[here](https://customer.io/docs/authentication/) **. Add a Customer.io DKIM key in Valimail ====================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Customer.io emails ========================================================== Once you establish that Customer.io is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Acquia Cloud](https://support.valimail.com/en/articles/8470994-acquia-cloud) [Elastic Email](https://support.valimail.com/en/articles/8754592-elastic-email) [Freshdesk](https://support.valimail.com/en/articles/8754735-freshdesk) [Hubspot](https://support.valimail.com/en/articles/8754819-hubspot) [Postmark](https://support.valimail.com/en/articles/8757814-postmark) Did this answer your question? 😞😐😃 --- # Cvent | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754374-cvent#main-content) Table of contents [](https://support.valimail.com/en/articles/8754374-cvent#h_2e9a64af46) [](https://support.valimail.com/en/articles/8754374-cvent#h_f915f13164) [](https://support.valimail.com/en/articles/8754374-cvent#h_6c4904526c) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Cvent Cvent ===== How to set up DMARC for Cvent in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754374-cvent#h_2e9a64af46) [](https://support.valimail.com/en/articles/8754374-cvent#h_f915f13164) [](https://support.valimail.com/en/articles/8754374-cvent#h_6c4904526c) SPF(not supported) DKIM(recommended) This article covers the DKIM authentication process for **Cvent** and how this is managed in Valimail. Cvent does not currently support SPF-aligned authentication, but DKIM authentication should be enough for most use case scenarios. Configuring DKIM authentication for your Cvent emails ===================================================== **1.** Open a support ticket with Cvent and ask them to provide DKIM signing keys for your domain. **2.** Once you obtain the keys, add them to your domain's configuration in the Valimail platform. **3.** Confirm with Cvent support that DKIM signing is enabled for your domain. You can also find the instructions on how to set up DKIM, **[here](https://support.cvent.com/s/communityarticle/What-is-DKIM) **. Add a Cvent DKIM key in Valimail ================================ You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Cvent emails ==================================================== Once you establish that Cvent is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [LibraryH3lp](https://support.valimail.com/en/articles/8757205-libraryh3lp) [Sitecore](https://support.valimail.com/en/articles/8759530-sitecore) [JustHost](https://support.valimail.com/en/articles/8776514-justhost) [Exlibris](https://support.valimail.com/en/articles/9096838-exlibris) [QuoteValet](https://support.valimail.com/en/articles/9105009-quotevalet) Did this answer your question? 😞😐😃 --- # Doppler | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754541-doppler#main-content) Table of contents [](https://support.valimail.com/en/articles/8754541-doppler#h_cbb95fbcd4) [](https://support.valimail.com/en/articles/8754541-doppler#h_c2c954b540) [](https://support.valimail.com/en/articles/8754541-doppler#h_f676ffbe28) [](https://support.valimail.com/en/articles/8754541-doppler#h_5c8244672f) [](https://support.valimail.com/en/articles/8754541-doppler#h_35c0067108) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Doppler Doppler ======= How to set up DMARC for Doppler in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754541-doppler#h_cbb95fbcd4) [](https://support.valimail.com/en/articles/8754541-doppler#h_c2c954b540) [](https://support.valimail.com/en/articles/8754541-doppler#h_f676ffbe28) [](https://support.valimail.com/en/articles/8754541-doppler#h_5c8244672f) [](https://support.valimail.com/en/articles/8754541-doppler#h_35c0067108) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Doppler** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Doppler emails ======================================================= Step One: Create the new Domain Name ------------------------------------ The first thing you need to do is get into your Doppler Relay account and go to **Account Settings** (located on the right side of the navigation bar) and select the **Domain Manager** option. [![domain manager page](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920245285/1d5c3f27500dd5a542f9c32c/duHnzHNX_xXU9SQdBR_nwLLbe3iFWFu7nw.png?expires=1755792000&signature=0541ff80b2d2f6bbefd63647db0617a465449760e07ded97cf42a9da241cbe03&req=fSInFM17n4laFb4f3HP0gNV0ZkJSwl6tdGBmUybbKKZfgzvHsZUcUjgMGUT9%0AFOBsuYn8kfSjC%2FQh4g%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920245285/1d5c3f27500dd5a542f9c32c/duHnzHNX_xXU9SQdBR_nwLLbe3iFWFu7nw.png?expires=1755792000&signature=0541ff80b2d2f6bbefd63647db0617a465449760e07ded97cf42a9da241cbe03&req=fSInFM17n4laFb4f3HP0gNV0ZkJSwl6tdGBmUybbKKZfgzvHsZUcUjgMGUT9%0AFOBsuYn8kfSjC%2FQh4g%3D%3D%0A) Once there, you have to click on the button called **Add Domain** and then you’ll see the option to write the new Domain, then click the button next to it and the new domain will be successfully added to your list. [![add a new domain button](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920245290/a2b42bd1c30c282ff30aa7c4/nVH6ELdc72RMNHS8NIIcp_dZQpIEAzKwbQ.png?expires=1755792000&signature=2e064aede5f594088eaa064e41c0880eb87e2a957d16b704a87b9d16dd26e337&req=fSInFM17n4hfFb4f3HP0gCThPLDz7srJfk9I87%2BrwB3n1LUEZrNEihFf89dd%0AXq24%2BZM9sRUqn%2FgMLA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920245290/a2b42bd1c30c282ff30aa7c4/nVH6ELdc72RMNHS8NIIcp_dZQpIEAzKwbQ.png?expires=1755792000&signature=2e064aede5f594088eaa064e41c0880eb87e2a957d16b704a87b9d16dd26e337&req=fSInFM17n4hfFb4f3HP0gCThPLDz7srJfk9I87%2BrwB3n1LUEZrNEihFf89dd%0AXq24%2BZM9sRUqn%2FgMLA%3D%3D%0A) Now is time to authenticate your Domain, for that you will need your DKIM Selector and your DKIM Public Key. You can find them on the list below by clicking on the **configuration** icon, you’ll be redirected to a new page with all the information you need: * DKIM Selector * DKIM Public Key * SPF Field [![DKIM and SPF records page](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920245297/4402cce43c55f7f200d864ad/BToRSfZ3Qj9jRQSCzFUTwHLapq3utoKA9Q.png?expires=1755792000&signature=4e25174960e3a529cc44426a99990006fc778427d038bd7f36f3ae30f880e25c&req=fSInFM17n4hYFb4f3HP0gFHcA7bY%2BN51KRikV94rcpLsn3e3spdxj%2FFwUf%2Bu%0AzomAJxjJSaACRPB45w%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920245297/4402cce43c55f7f200d864ad/BToRSfZ3Qj9jRQSCzFUTwHLapq3utoKA9Q.png?expires=1755792000&signature=4e25174960e3a529cc44426a99990006fc778427d038bd7f36f3ae30f880e25c&req=fSInFM17n4hYFb4f3HP0gFHcA7bY%2BN51KRikV94rcpLsn3e3spdxj%2FFwUf%2Bu%0AzomAJxjJSaACRPB45w%3D%3D%0A) Second step: Publish the DKIM record ------------------------------------ Create a TXT record with the name and value that appear in the administrator console of your DNS. Hosting providers use different names for the fields associated with a TXT record. For example, GoDaddy includes fields with the name TXT Name and TXT Value, while Name.com has the same fields with the names Record Host and Record Answer. **Important**: If you manage DKIM for your domain in Valimail, you will need to add the TXT DKIM key on your domain's Configuration page in Valimail Enforce and add Doppler to your Enabled Senders list. Once you’ve done these steps, after a while Doppler Relay will show that your DKIM is validated. You can also find the instructions on how to set up DKIM and SPF for Doppler, **[here](https://help.dopplerrelay.com/en/how-to-configure-your-dkim-step-by-step/) **. Add a Doppler DKIM key in Valimail ================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Doppler emails ====================================================== Once you establish that Doppler is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Delivra](https://support.valimail.com/en/articles/8754526-delivra) [Moosend](https://support.valimail.com/en/articles/8757512-moosend) [Netcore](https://support.valimail.com/en/articles/8757552-netcore) [Sarbacane](https://support.valimail.com/en/articles/8758341-sarbacane) [Emercury](https://support.valimail.com/en/articles/8835045-emercury) Did this answer your question? 😞😐😃 --- # Copernica | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754343-copernica#main-content) Table of contents [](https://support.valimail.com/en/articles/8754343-copernica#h_21b13c98af) [](https://support.valimail.com/en/articles/8754343-copernica#h_4da0919e7a) [](https://support.valimail.com/en/articles/8754343-copernica#h_39a644aded) [](https://support.valimail.com/en/articles/8754343-copernica#h_eb08d7b9c4) [](https://support.valimail.com/en/articles/8754343-copernica#h_73e1a36bec) [](https://support.valimail.com/en/articles/8754343-copernica#h_0122abef29) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Copernica Copernica ========= How to set up DMARC for Copernica in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754343-copernica#h_21b13c98af) [](https://support.valimail.com/en/articles/8754343-copernica#h_4da0919e7a) [](https://support.valimail.com/en/articles/8754343-copernica#h_39a644aded) [](https://support.valimail.com/en/articles/8754343-copernica#h_eb08d7b9c4) [](https://support.valimail.com/en/articles/8754343-copernica#h_73e1a36bec) [](https://support.valimail.com/en/articles/8754343-copernica#h_0122abef29) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Copernica** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Copernica emails ========================================================= **Step 1. Generate the DKIM key** --------------------------------- The DKIM key is created in the Publisher. **1.** Under **E-mailings**, go to **Extra** -> **DKIM Keys**. **2.** In the dialog window, choose **New DKIM key**. **3.** Enter your **domain name** (yourdomain.com) in the domain field. **4.** In the subdomain field enter the name of the selector which will hold the DKIM key later on, without the .\_domainkey part. In this example we use **_dkim_** but you are completely free to use something else. **5.** Choose the desired key strength. We recommend 2048bit. **6.** **Store** these settings. Your key is now generated. The next step is to paste this key into the TXT record subdomain. You may close the DKIM dialog. The key remains available in the software. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920175856/b066a2ceb239ba6e5ac4369e/gekzzZs9AlpuVQ1-V13ostwu78pe7hQLaA.png?expires=1755792000&signature=b75462a689b56d0209301a74ac225b948a6dc4c8abd9b49e2a34451da835b3f0&req=fSInF857lYRZFb4f3HP0gPS4z7IR%2BiAE3b9aOnrxKuZBMQNLcQsBK%2F%2BdkEYD%0ADvUlUIFf6S26Jpas8Q%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920175856/b066a2ceb239ba6e5ac4369e/gekzzZs9AlpuVQ1-V13ostwu78pe7hQLaA.png?expires=1755792000&signature=b75462a689b56d0209301a74ac225b948a6dc4c8abd9b49e2a34451da835b3f0&req=fSInF857lYRZFb4f3HP0gPS4z7IR%2BiAE3b9aOnrxKuZBMQNLcQsBK%2F%2BdkEYD%0ADvUlUIFf6S26Jpas8Q%3D%3D%0A) **Step 2. Add the key into the TXT record on your DNS** ------------------------------------------------------- In step one, you have generated the key. The next step is to paste the key into the TXT record on your subdomain. **Note**: If you manage DKIM in Valimail, you will need to add this DKIM key on your domain's Configuration page in **Valimail Enforce**. **Step 3. Validate the DKIM key** --------------------------------- You have followed the first two steps precisely. Let’s validate if the DKIM has been configured correctly and can be sent along with your mailings. **1.** Go to **E-mailings** -> **Extra** -> **DKIM keys**. **2.** Select your DKIM record. **3.** Click to the **DNS** tab. Here you will find a list of checks and their results. If there are any errors, solve them before you start sending mails signed with the DKIM. You can also find the instructions on how to set up DKIM and SPF for Copernica, **[here](https://www.copernica.com/en/articles/signing-your-emails-with-dkim) **. Add a Copernica DKIM key in Valimail ==================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Copernica emails ======================================================== Once you establish that Copernica is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Dyn Email Services](https://support.valimail.com/en/articles/8754571-dyn-email-services) [Netcore](https://support.valimail.com/en/articles/8757552-netcore) [Symplify](https://support.valimail.com/en/articles/8759548-symplify) [eSputnik](https://support.valimail.com/en/articles/8835048-esputnik) [platform.sh](https://support.valimail.com/en/articles/9101250-platform-sh) Did this answer your question? 😞😐😃 --- # D2L Brightspace | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754513-d2l-brightspace#main-content) Table of contents [](https://support.valimail.com/en/articles/8754513-d2l-brightspace#h_00a07513a2) [](https://support.valimail.com/en/articles/8754513-d2l-brightspace#h_c15058c836) [](https://support.valimail.com/en/articles/8754513-d2l-brightspace#h_42ab1eb89b) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) D2L Brightspace D2L Brightspace =============== How to set up DMARC for D2L Brightspace in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754513-d2l-brightspace#h_00a07513a2) [](https://support.valimail.com/en/articles/8754513-d2l-brightspace#h_c15058c836) [](https://support.valimail.com/en/articles/8754513-d2l-brightspace#h_42ab1eb89b) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **D2L Brightspace** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your D2L Brightspace emails =============================================================== Setting up DKIM for D2L Brightspace is fairly easy. You just need to add 2 CNAME DKIM keys in Valimail Enforce with the following values and selectors: **d2lmail1.\_domainkey.brightspace.com** **d2lmail2.\_domainkey.brightspace.com** A private and public domain key pair is required to allow D2L to sign mail sent on your behalf and enable recipients to decode headers and verify the source of the email. D2L generates the private and public domain key pair and imports it for use in signing email messages sent from the D2L Cloud on behalf of your domain. D2L provides the public DKIM TXT records to your organization for use in creating the corresponding CNAME records. D2L will rotate the active DKIM keys every six months. When one key is rotated, the second will become active in signing emails, after which the process will repeat at six-month intervals. For organizations that have DKIM keys enabled and are using a custom mail domain, email delivery may be impacted if both required DKIM CNAME records are not in place at the time of rotation. The service owner of D2L Brighspace within your organization, will need to contact D2L Brighspace to make sure they DKIM record are validated. You can also find the instructions on how to set up DKIM and SPF in D2L Brightspace **[here](https://documentation.brightspace.com/EN/le/email/admin/best_practices_outgoing_mail.htm) **. Add a D2L Brightspace DKIM key in Valimail ========================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your D2L Brightspace emails ============================================================== Once you establish that D2L Brightspace is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [AfterShip](https://support.valimail.com/en/articles/8470999-aftership) [Beamery](https://support.valimail.com/en/articles/8471015-beamery) [CampusLogic StudentForms](https://support.valimail.com/en/articles/8752233-campuslogic-studentforms) [Meltwater](https://support.valimail.com/en/articles/8757500-meltwater) [Dualog](https://support.valimail.com/en/articles/9096839-dualog) Did this answer your question? 😞😐😃 --- # Constant Contact | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754193-constant-contact#main-content) Table of contents [](https://support.valimail.com/en/articles/8754193-constant-contact#h_20c2051014) [](https://support.valimail.com/en/articles/8754193-constant-contact#h_259f19f1e0) [](https://support.valimail.com/en/articles/8754193-constant-contact#h_3442cbcf2c) [](https://support.valimail.com/en/articles/8754193-constant-contact#h_ea5e7424d8) [](https://support.valimail.com/en/articles/8754193-constant-contact#h_38e9be69a2) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Constant Contact Constant Contact ================ How to set up DMARC for Constant Contact in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754193-constant-contact#h_20c2051014) [](https://support.valimail.com/en/articles/8754193-constant-contact#h_259f19f1e0) [](https://support.valimail.com/en/articles/8754193-constant-contact#h_3442cbcf2c) [](https://support.valimail.com/en/articles/8754193-constant-contact#h_ea5e7424d8) [](https://support.valimail.com/en/articles/8754193-constant-contact#h_38e9be69a2) SPF(not supported) DKIM(recommended) This article covers the DKIM authentication processes for **Constant Contact** and how are they managed in Valimail. Enabling DKIM signing for your custom domain can be done from the Constant Contact admin console in the Constant Contact platform. Constant Contact can authenticate with either CNAME or TXT DKIM keys. Configuring DKIM authentication using CNAME records for your Constant Contact emails ==================================================================================== Self-authenticating using DKIM CNAME records is the simplest and most secure way to authenticate your domain email address. **1.** Click the profile name in the upper-right and select **My Account**. [![a screenshot of a web page](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920158427/f2e2e636dc1887dccc2b0475/e7_kir2GQko0RJQj9IyNBzzXgdqn0x6MKA.png?expires=1755792000&signature=1d7a5dd1a98ec7ed9c2c5bedcf6eb76f2af9356681956db20b3c3edb0cb03c15&req=fSInF8x2mYNYFb4f3HP0gHAeL5wfTSrvBtUSEE7YYrx%2FqrPknZC0PktvmcVE%0AFiES7YOgmoaWIMDzgw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920158427/f2e2e636dc1887dccc2b0475/e7_kir2GQko0RJQj9IyNBzzXgdqn0x6MKA.png?expires=1755792000&signature=1d7a5dd1a98ec7ed9c2c5bedcf6eb76f2af9356681956db20b3c3edb0cb03c15&req=fSInF8x2mYNYFb4f3HP0gHAeL5wfTSrvBtUSEE7YYrx%2FqrPknZC0PktvmcVE%0AFiES7YOgmoaWIMDzgw%3D%3D%0A) **2.** Click the **Advanced settings** tab. **3.** Click **Add self-authentication**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920158436/c33a94de02066a14f1b791c3/LHl-Mf8FxnGk4l6Uot-0o-ITJgl6u1vw0A.png?expires=1755792000&signature=b37a8874082ad37827b93cc48f2f8cb1f157425edf93dd7a586c84c864322461&req=fSInF8x2mYJZFb4f3HP0gHV4MxY%2Bx%2F3enP0gqZFe4mdO4UJCyIr0uoOc%2BrrM%0A8dyP6sfZJvdnKcTyLg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920158436/c33a94de02066a14f1b791c3/LHl-Mf8FxnGk4l6Uot-0o-ITJgl6u1vw0A.png?expires=1755792000&signature=b37a8874082ad37827b93cc48f2f8cb1f157425edf93dd7a586c84c864322461&req=fSInF8x2mYJZFb4f3HP0gHV4MxY%2Bx%2F3enP0gqZFe4mdO4UJCyIr0uoOc%2BrrM%0A8dyP6sfZJvdnKcTyLg%3D%3D%0A) **4.** Select **Self-authenticate using DKIM CNAME records**. **5.** Click **Continue**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920158442/3bb57cbba2e8807f291b5e07/QLArMbaLHEiDqWqpKNOx4KJo43QI904s1w.png?expires=1755792000&signature=ea7f1111bea67b83562cb8dc4a62c386b6e15ce8604c35377845c9d1f4450388&req=fSInF8x2mYVdFb4f3HP0gOK3PuVC%2BsjmtDpZPQWnl0uun2tEUQ7ZejIGJIAj%0AiPnV9mEwW5E89nnqFQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920158442/3bb57cbba2e8807f291b5e07/QLArMbaLHEiDqWqpKNOx4KJo43QI904s1w.png?expires=1755792000&signature=ea7f1111bea67b83562cb8dc4a62c386b6e15ce8604c35377845c9d1f4450388&req=fSInF8x2mYVdFb4f3HP0gOK3PuVC%2BsjmtDpZPQWnl0uun2tEUQ7ZejIGJIAj%0AiPnV9mEwW5E89nnqFQ%3D%3D%0A) **6.** From the drop-down, select the domain you want to use for self-authentication. If the custom domain you want to use isn’t listed, choose **Select another domain** from the drop-down to add and verify a new email address. **7.** Click **Continue**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920158446/bb15824156999281b1ff101f/PIrlI6eniHthMjIv7UT69tlpDwqRxLQ4vA.png?expires=1755792000&signature=afe3ce757b0d0e074f887629ecb093c51aaedcc0b935eb6fe80ceafed8246247&req=fSInF8x2mYVZFb4f3HP0gLaoJCs1gDr0sIT%2Fkgc8QGPNUl8XLNlyP4LU16WH%0AhDiGknnnjIjQ11O4rQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920158446/bb15824156999281b1ff101f/PIrlI6eniHthMjIv7UT69tlpDwqRxLQ4vA.png?expires=1755792000&signature=afe3ce757b0d0e074f887629ecb093c51aaedcc0b935eb6fe80ceafed8246247&req=fSInF8x2mYVZFb4f3HP0gLaoJCs1gDr0sIT%2Fkgc8QGPNUl8XLNlyP4LU16WH%0AhDiGknnnjIjQ11O4rQ%3D%3D%0A) **8.** Copy the CNAME record names and values to and add them in **Valimail Enforce.** **9.** Once you’re done, click **OK**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920158454/7656bc470d456fa5c7292e75/zKJUk-0Y03OpNG8JO1EntYW15k3qzbBcTQ.png?expires=1755792000&signature=17a29694786a98bf1cb9e335e3a34b83d6ba906a0d9e706c5bfd45797028fb34&req=fSInF8x2mYRbFb4f3HP0gI%2B6abyoLsD0xBUZ0MmMc%2Fmbr1ZznEg3a3aDZS%2F3%0AL4BUJkfwiaeE%2FmqFKQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920158454/7656bc470d456fa5c7292e75/zKJUk-0Y03OpNG8JO1EntYW15k3qzbBcTQ.png?expires=1755792000&signature=17a29694786a98bf1cb9e335e3a34b83d6ba906a0d9e706c5bfd45797028fb34&req=fSInF8x2mYRbFb4f3HP0gI%2B6abyoLsD0xBUZ0MmMc%2Fmbr1ZznEg3a3aDZS%2F3%0AL4BUJkfwiaeE%2FmqFKQ%3D%3D%0A) **10.** Click **Got it**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920158459/4fdce28c112db78762394e16/3K158IsKQg1kazoEzzlmv76_hcu3NSmZ9Q.png?expires=1755792000&signature=3951cd83c039251fd1a44adff93a0af6bf644761b28c1e24e65c66b2bd1a7e90&req=fSInF8x2mYRWFb4f3HP0gPA8CtW%2BOPnISmH6mTP8s41NonM46rdRo46hvUbo%0AQ%2Fmx2nzNcAt2QJNgsw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920158459/4fdce28c112db78762394e16/3K158IsKQg1kazoEzzlmv76_hcu3NSmZ9Q.png?expires=1755792000&signature=3951cd83c039251fd1a44adff93a0af6bf644761b28c1e24e65c66b2bd1a7e90&req=fSInF8x2mYRWFb4f3HP0gPA8CtW%2BOPnISmH6mTP8s41NonM46rdRo46hvUbo%0AQ%2Fmx2nzNcAt2QJNgsw%3D%3D%0A) **11.** Click **OK** to return to your account. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920158462/11ebc550f546ca57e16e6730/Ycoa0Sh5MUMsKd9Is4s7RNr3300ogJaq7g.png?expires=1755792000&signature=bc3e0e0c91b3d0812841a51ca10eb60122ff2c4c73f033ed1a55076925571ecb&req=fSInF8x2mYddFb4f3HP0gLwYdMLc39GETRqPtkDZ8mHrioDDg6wa3gygZ%2Box%0AbxhIMkUuOUyCW%2B88NQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920158462/11ebc550f546ca57e16e6730/Ycoa0Sh5MUMsKd9Is4s7RNr3300ogJaq7g.png?expires=1755792000&signature=bc3e0e0c91b3d0812841a51ca10eb60122ff2c4c73f033ed1a55076925571ecb&req=fSInF8x2mYddFb4f3HP0gLwYdMLc39GETRqPtkDZ8mHrioDDg6wa3gygZ%2Box%0AbxhIMkUuOUyCW%2B88NQ%3D%3D%0A) **12.** About 24 hours after you've published the CNAME records into Valimail Enforce, click **Check status** or **Manage** to finish activating your self-authentication. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920158465/dda0e42f8fcdbbbeaca7c085/QHsmvSQg0t3Yiy1WoVTc43cP7qhVgYROoQ.png?expires=1755792000&signature=8e82e9c7fa93771c27bcafe08d1fc2e4d9cb2f0c3bd98f12c950e32492417793&req=fSInF8x2mYdaFb4f3HP0gHFjJEW7uoY%2BvlW8gwgcI7nP2TMD649JQuWn40mj%0AqBDIDZyfTBUeH2XPZw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920158465/dda0e42f8fcdbbbeaca7c085/QHsmvSQg0t3Yiy1WoVTc43cP7qhVgYROoQ.png?expires=1755792000&signature=8e82e9c7fa93771c27bcafe08d1fc2e4d9cb2f0c3bd98f12c950e32492417793&req=fSInF8x2mYdaFb4f3HP0gHFjJEW7uoY%2BvlW8gwgcI7nP2TMD649JQuWn40mj%0AqBDIDZyfTBUeH2XPZw%3D%3D%0A) 13\. Click **Activate**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920158475/1cbaca4e55b80429b37d4f53/6HoktCUKju9oIX6FbYGexBto2Nnt863W_g.png?expires=1755792000&signature=87d8e56de411069feddc3b3f8b744a5232755a89cc290098d26642505a415734&req=fSInF8x2mYZaFb4f3HP0gDPBsxATCClLt%2FbjS%2Fj20Br54Cx6zGGxda%2F18pJ3%0AkYznQ9XKzAM7tX2jhA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920158475/1cbaca4e55b80429b37d4f53/6HoktCUKju9oIX6FbYGexBto2Nnt863W_g.png?expires=1755792000&signature=87d8e56de411069feddc3b3f8b744a5232755a89cc290098d26642505a415734&req=fSInF8x2mYZaFb4f3HP0gDPBsxATCClLt%2FbjS%2Fj20Br54Cx6zGGxda%2F18pJ3%0AkYznQ9XKzAM7tX2jhA%3D%3D%0A) You can find these instructions on how to configure DKIM in Constant Contact using CNAME records **[here](https://knowledgebase.constantcontact.com/articles/KnowledgeBase/5932-self-publishing-for-authentication?lang=en_US) **. Configuring DKIM authentication using a DKIM TXT record for your Constant Contact emails ======================================================================================== When you self-publish for authentication using a DKIM TXT record, Constant Contact generates a public/private DKIM key pair for you. We use the private key to sign your outgoing emails, while you publish the public key in the DNS records for your domain. This option is best if you have multiple Constant Contact accounts using the same domain. **1.** Click the profile name in the upper-right and select **My Account**. [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920158484/a0ea1fbb341235cae36b19c6/e7_kir2GQko0RJQj9IyNBzzXgdqn0x6MKA.png?expires=1755792000&signature=0d6daaac15fdd5fa459a236396cdb8070f700c26711be044c145000156e24d1b&req=fSInF8x2mYlbFb4f3HP0gEUcwryfO8%2BqzfTFFqdo9yOv1osXcnDSITY4gn6v%0AEDZopN2lOz9unzXMVA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920158484/a0ea1fbb341235cae36b19c6/e7_kir2GQko0RJQj9IyNBzzXgdqn0x6MKA.png?expires=1755792000&signature=0d6daaac15fdd5fa459a236396cdb8070f700c26711be044c145000156e24d1b&req=fSInF8x2mYlbFb4f3HP0gEUcwryfO8%2BqzfTFFqdo9yOv1osXcnDSITY4gn6v%0AEDZopN2lOz9unzXMVA%3D%3D%0A) **2.** Click the **Advanced settings** tab. **3.** Click **Add self-authentication**. [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920158490/df485212db73d11b6065657e/LHl-Mf8FxnGk4l6Uot-0o-ITJgl6u1vw0A.png?expires=1755792000&signature=c9a5f91ae8485df6e5d243740b129c29d6835aeb6f42477c1d81f0dc12c8004c&req=fSInF8x2mYhfFb4f3HP0gF84x%2BdaQoRPC3UKXVL3M1CBjDAKam4CkNgaooZd%0AbJdFIbLcbpE4wGWWug%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920158490/df485212db73d11b6065657e/LHl-Mf8FxnGk4l6Uot-0o-ITJgl6u1vw0A.png?expires=1755792000&signature=c9a5f91ae8485df6e5d243740b129c29d6835aeb6f42477c1d81f0dc12c8004c&req=fSInF8x2mYhfFb4f3HP0gF84x%2BdaQoRPC3UKXVL3M1CBjDAKam4CkNgaooZd%0AbJdFIbLcbpE4wGWWug%3D%3D%0A) **4.** Select **Self-authenticate using DKIM TXT record**. **5.** Click **Continue**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920158501/e45c2919b722eedbf8eeeb8d/H7GXSoHT7P7XDnhTYnkNAhwQ667_Y-zEEA.png?expires=1755792000&signature=573778a00c814af06d7410fcca476f161ea1406f3426a9fd928f0d6c82d69ac6&req=fSInF8x2mIFeFb4f3HP0gCSkLKSSUFN%2Fa60PBT1E1lUS9XEgNzOrfoT9cFl5%0AQ0X3UjVjGa%2B9aCB0Ow%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920158501/e45c2919b722eedbf8eeeb8d/H7GXSoHT7P7XDnhTYnkNAhwQ667_Y-zEEA.png?expires=1755792000&signature=573778a00c814af06d7410fcca476f161ea1406f3426a9fd928f0d6c82d69ac6&req=fSInF8x2mIFeFb4f3HP0gCSkLKSSUFN%2Fa60PBT1E1lUS9XEgNzOrfoT9cFl5%0AQ0X3UjVjGa%2B9aCB0Ow%3D%3D%0A) **6.** From the drop-down, select the domain you want to use for self-authentication. If the custom domain you want to use isn’t listed, choose **Select another domain** from the drop-down to add and verify a new email address. **7.** Click **Continue**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920158504/2c2c8b55342b724831ad1c53/Q6spYQqrYbb5jon7IXy2qhx9N0WXNTL5zg.png?expires=1755792000&signature=73f4fb967faf1358e4c02cedf267dfe03b4c93c99815ed7bcd60bfee0376be2a&req=fSInF8x2mIFbFb4f3HP0gL5h8V5yCkKRFrTDygXrq7oe0mIqgv0Q4Dfe5bL3%0AoDaLNLuzST8Vs2i8Ow%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920158504/2c2c8b55342b724831ad1c53/Q6spYQqrYbb5jon7IXy2qhx9N0WXNTL5zg.png?expires=1755792000&signature=73f4fb967faf1358e4c02cedf267dfe03b4c93c99815ed7bcd60bfee0376be2a&req=fSInF8x2mIFbFb4f3HP0gL5h8V5yCkKRFrTDygXrq7oe0mIqgv0Q4Dfe5bL3%0AoDaLNLuzST8Vs2i8Ow%3D%3D%0A) 8\. Click **Generate key**. [![a screenshot of a message](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920158511/04edc478ad04b0c549e7a855/yfHjZbdwp4gREAEBfqaI5zhYKg0m7ftmVA.png?expires=1755792000&signature=f15e9f295e3879e440665b9fccbb041a3cdd219129f51e5223c084129f353b6c&req=fSInF8x2mIBeFb4f3HP0gCYwUzD%2BgnaTnlaXHFtovn1TPPvo%2Fcw8OujldrCC%0AZzhEu6zvYXGkjpML8g%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920158511/04edc478ad04b0c549e7a855/yfHjZbdwp4gREAEBfqaI5zhYKg0m7ftmVA.png?expires=1755792000&signature=f15e9f295e3879e440665b9fccbb041a3cdd219129f51e5223c084129f353b6c&req=fSInF8x2mIBeFb4f3HP0gCYwUzD%2BgnaTnlaXHFtovn1TPPvo%2Fcw8OujldrCC%0AZzhEu6zvYXGkjpML8g%3D%3D%0A) **9.** Copy the DKIM TXT record value and selector and add them in **Valimail Enforce.** **10.** Once you’re done, click **Ok**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920158520/280a9f5f0f96e66d33a2d275/001_GluOvnYKF9uzjxLiUqsGCr9rhXHPVQ.png?expires=1755792000&signature=e6071b2664d59cc4afd13ad1fba16f64c967cb8d13f3d26048bc3b566d3a249d&req=fSInF8x2mINfFb4f3HP0gLnfPxbKUE1hy6MVT8qlKPVA%2FiruWq0pdoPZsqZe%0ArHSnM2W8D9sH6qC3xA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920158520/280a9f5f0f96e66d33a2d275/001_GluOvnYKF9uzjxLiUqsGCr9rhXHPVQ.png?expires=1755792000&signature=e6071b2664d59cc4afd13ad1fba16f64c967cb8d13f3d26048bc3b566d3a249d&req=fSInF8x2mINfFb4f3HP0gLnfPxbKUE1hy6MVT8qlKPVA%2FiruWq0pdoPZsqZe%0ArHSnM2W8D9sH6qC3xA%3D%3D%0A) **Note:** If emails are being sent on behalf of your domain from multiple Constant Contact accounts/instances, each account/instance will need a different private DKIM key, so the procedure described above in the Configuring DKIM authentication using a DKIMTXT record for your Constant Contact emails, will need to be repeated for each separate Constant Contact account/instance. You will have multiple public keys on your DNS to correspond to the private keys. DKIM keys are differentiated by the selector - in the above example, the selector is 10008432. Constant Contact uses numbers for the selector, but that's not always the case. For example, Google uses letters for the selector instead. You can find these instructions on how to configure DKIM in Constant Contact using a DKIM TXT record **[here](https://knowledgebase.constantcontact.com/articles/KnowledgeBase/5932-self-publishing-for-authentication?lang=en_US) **. Add a DKIM key for Constant Contact DKIM in Valimail ==================================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Constant Contact emails =============================================================== Once you establish that Constant Contact is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. SPF alignment for Constant Contact emails ========================================= Constant Contact does not support SPF alignment for their emails. However, as long as you have DKIM configured for your domain in Constant Contact , your Constant Contact emails will pass DMARC authenticating with DKIM. For an email to pass DMARC, it needs to pass with either SPF or DKIM, not both necessarily. You can find out more information about their support for DMARC alignment **[here](https://knowledgebase.constantcontact.com/articles/KnowledgeBase/34717-SPF-Self-Publishing-for-Email-Authentication?lang=en_US) **. * * * Related Articles [Agile CRM](https://support.valimail.com/en/articles/8471000-agile-crm) [Emma](https://support.valimail.com/en/articles/8754611-emma) [Everlytic](https://support.valimail.com/en/articles/8754630-everlytic) [Veeva](https://support.valimail.com/en/articles/8758198-veeva) [Virtru](https://support.valimail.com/en/articles/8758200-virtru) Did this answer your question? 😞😐😃 --- # emBlue | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754605-emblue#main-content) Table of contents [](https://support.valimail.com/en/articles/8754605-emblue#h_12b43fe247) [](https://support.valimail.com/en/articles/8754605-emblue#h_4130341a7d) [](https://support.valimail.com/en/articles/8754605-emblue#h_6822b664f1) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) emBlue emBlue ====== How to set up DMARC for emBlue in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754605-emblue#h_12b43fe247) [](https://support.valimail.com/en/articles/8754605-emblue#h_4130341a7d) [](https://support.valimail.com/en/articles/8754605-emblue#h_6822b664f1) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **emBlue** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your emBlue emails ====================================================== **1.** Add the following TXT DKIM key in your domain's Configuration page in Valimail Enforce: selector: **epexo** TXT VALUE: **MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQC92DPEfr8M28KVopiGVgDo3uYLBtSgNIsarAUjOTLiW2LGC+k2WrEBTIyk/XM+N6mUZc9mf7hlrw3zG2T975IPKk1eg4XnqDj45xpKplqyvDFgehuARlSzv1dp2NlqayECXihlFwrtzvXXoEv/9QiH3Efaii/GeMsVqYrxBNSHmQIDAQAB** You can also find the instructions on how to set up DKIM and SPF for emBlue, **[here](https://help.embluemail.com/sender/spf-dkim-dmarc-configuration-improving-email-deliverability-prevent-email-spoofing-setup-guide/) **. Add a emBlue DKIM key in Valimail ================================= You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your emBlue emails ===================================================== Once you establish that emBlue is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Acoustic](https://support.valimail.com/en/articles/8470993-acoustic) [Netcore](https://support.valimail.com/en/articles/8757552-netcore) [NetcoreCloud](https://support.valimail.com/en/articles/8757811-netcorecloud) [Sarbacane](https://support.valimail.com/en/articles/8758341-sarbacane) [Emercury](https://support.valimail.com/en/articles/8835045-emercury) Did this answer your question? 😞😐😃 --- # DuoCircle | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754568-duocircle#main-content) Table of contents [](https://support.valimail.com/en/articles/8754568-duocircle#h_1d6f91f838) [](https://support.valimail.com/en/articles/8754568-duocircle#h_944a3968b3) [](https://support.valimail.com/en/articles/8754568-duocircle#h_2a98844cde) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) DuoCircle DuoCircle ========= How to set up DMARC for DuoCircle in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754568-duocircle#h_1d6f91f838) [](https://support.valimail.com/en/articles/8754568-duocircle#h_944a3968b3) [](https://support.valimail.com/en/articles/8754568-duocircle#h_2a98844cde) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **DuoCircle** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your DuoCircle emails ========================================================= To begin signing your outbound email messages with DKIM open the **Sender Domains & DKIM** configuration page for your service, found under your account in the DuoCircle client area. DKIM signing is performed on a per-domain basis, so you must list on this page all domains which will send mail through your Outbound SMTP relay service. Once you have populated this list you may enable DKIM for specific domains by clicking the red "NO" button in the row of each domain. [![dkim record page](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920284677/a9258affe32c7d9bbbd0cf9f/ILll5PQQKcmb2C_0AwcNGsLaz09Y04xS1g.png?expires=1755792000&signature=b377050b3a53ba649540fcf1eda8bbb72d9671c3115d8d03e21a6b0a5bd9b002&req=fSInFMF6m4ZYFb4f3HP0gOhdK7OSwk1s2PLPmDzHfluO4BIRf4BS9ay5Ajix%0AEvbPODGyIFtKGTCYTA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920284677/a9258affe32c7d9bbbd0cf9f/ILll5PQQKcmb2C_0AwcNGsLaz09Y04xS1g.png?expires=1755792000&signature=b377050b3a53ba649540fcf1eda8bbb72d9671c3115d8d03e21a6b0a5bd9b002&req=fSInFMF6m4ZYFb4f3HP0gOhdK7OSwk1s2PLPmDzHfluO4BIRf4BS9ay5Ajix%0AEvbPODGyIFtKGTCYTA%3D%3D%0A) This action will enable DKIM signing for that domain and also generate a new DKIM key if no previous key is already known to the system. The red "NO" button will turn to a green "YES" on success, and you will now see two options under the **DKIM tools** heading: [![dkim record verified page](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920284686/3fe723226fca0475cff7a288/040WgkLzKfx0-5V_59Ow6plavUFG_BKl5A.png?expires=1755792000&signature=a481e3b1666f5bb8e8e6a4a96640894abcf44bb22790b087ec234884a24a0444&req=fSInFMF6m4lZFb4f3HP0gAAkVMgIRkVzYzyUuGLbER9LOtg81EPT8MZE8jYT%0AxB7Alu5z4IFzrBkbyg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920284686/3fe723226fca0475cff7a288/040WgkLzKfx0-5V_59Ow6plavUFG_BKl5A.png?expires=1755792000&signature=a481e3b1666f5bb8e8e6a4a96640894abcf44bb22790b087ec234884a24a0444&req=fSInFMF6m4lZFb4f3HP0gAAkVMgIRkVzYzyUuGLbER9LOtg81EPT8MZE8jYT%0AxB7Alu5z4IFzrBkbyg%3D%3D%0A) Click the magnifying glass button (left) will display the DKIM settings for this domain. To complete the process of configuring DKIM signing you will need to create a TXT record matching the provided values with your domain's DNS provider. DuoCircle immediately begins DKIM-signing your outbound mail from this domain, however recipients will not be able to verify the signature until this TXT record has been added and propagated through the DNS system. **Important**: If you manage DKIM for your domain in Valimail, you will need to add the TXT DKIM key on your domain's Configuration page in Valimail. You can also find the instructions on how to set up DKIM and SPF for DuoCircle, **[here](https://support.duocircle.com/support/solutions/articles/5000713555-domainkeys-identified-mail-dkim-) **. Add a DuoCircle DKIM key in Valimail ==================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your DuoCircle emails ======================================================== Once you establish that DuoCircle is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Listrak](https://support.valimail.com/en/articles/8757268-listrak) [Namecheap](https://support.valimail.com/en/articles/8757550-namecheap) [Vipre](https://support.valimail.com/en/articles/8758199-vipre) [Rocketseed](https://support.valimail.com/en/articles/8813437-rocketseed) [Smarsh](https://support.valimail.com/en/articles/9106281-smarsh) Did this answer your question? 😞😐😃 --- # Drip | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754560-drip#main-content) Table of contents [](https://support.valimail.com/en/articles/8754560-drip#h_04c5195efb) [](https://support.valimail.com/en/articles/8754560-drip#h_c24ae005fb) [](https://support.valimail.com/en/articles/8754560-drip#h_003b470c8b) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Drip Drip ==== How to set up DMARC for Drip in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754560-drip#h_04c5195efb) [](https://support.valimail.com/en/articles/8754560-drip#h_c24ae005fb) [](https://support.valimail.com/en/articles/8754560-drip#h_003b470c8b) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM configuration process for **Drip**. Because this service leverages SendGrid's email infrastructure, it requires additions to your DNS records outside of the Valimail platform. Adding Drip as an authorized sender in the Valimail platform usually requires a dedicated subdomain to be pointed to the Drip infrastructure and typically the DKIM keys will be added in the Valimail platform. Configuring DKIM authentication for your Drip emails ==================================================== #### **Generate the CNAME records in the Drip dashboard** **1.** Sign in to the Drip dashboard, click on **Settings** -> **Email Setup** -> **Sending Domain** -> **Open**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920264013/d3ab91fb8f5b44e873424fbf/yxopLc1B7A4O95K5Ymm_KvEyRb717uGNzA.png?expires=1755792000&signature=5cf1da14daf5aacdb92b613a1b89df6e21961efe4e818ddca42b6934fef12794&req=fSInFM96nYBcFb4f3HP0gFzNl%2BIibBQN%2BptQ8OfdUA%2FMHCezeDNQqvxByido%0A9LM7EBY4NM7sNMcqQg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920264013/d3ab91fb8f5b44e873424fbf/yxopLc1B7A4O95K5Ymm_KvEyRb717uGNzA.png?expires=1755792000&signature=5cf1da14daf5aacdb92b613a1b89df6e21961efe4e818ddca42b6934fef12794&req=fSInFM96nYBcFb4f3HP0gFzNl%2BIibBQN%2BptQ8OfdUA%2FMHCezeDNQqvxByido%0A9LM7EBY4NM7sNMcqQg%3D%3D%0A) **2.** Click on **Change Sending Domain** and enter the domain you wish to configure. Drip will generate 3 CNAME records, **the first one needs to be published in your DNS**, and **the other two are DKIM keys**, **which need to be added in Valimail Enforce.** [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920264025/bc05ae275226de17c54541c6/d_GmfOrK5UX7Jcg8Og93evJeXr0VqqZGDA.png?expires=1755792000&signature=69da9eafc3063ff3fb742bfa8786f0bc661fbc7216944a7e899ffa8cea9f1398&req=fSInFM96nYNaFb4f3HP0gBq%2Bx5f6au%2BYfKXRPrZ79ccVTzNQPlu8DfsX3mYg%0AqfcPbNtOffhboU8UNw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920264025/bc05ae275226de17c54541c6/d_GmfOrK5UX7Jcg8Og93evJeXr0VqqZGDA.png?expires=1755792000&signature=69da9eafc3063ff3fb742bfa8786f0bc661fbc7216944a7e899ffa8cea9f1398&req=fSInFM96nYNaFb4f3HP0gBq%2Bx5f6au%2BYfKXRPrZ79ccVTzNQPlu8DfsX3mYg%0AqfcPbNtOffhboU8UNw%3D%3D%0A) **3.** Add the first CNAME record to **your DNS**. This record will point that subdomain to SendGrid, which will then publish an SPF record for it. **Add the other two records in the Valimail app**. These are DKIM key records, which need to be added in the DKIM Keys section of your domain. **Note**: _If the s1 and s2 selector names are already used by a different sender, you will need to reach out to Drip support and ask them to generate CNAME records that use custom selector names for example, drp and drp2._ **Validate the configuration in the Drip dashboard** **4.** After you added the records in Enforce and your DNS respectively, sign in to the Drip dashboard, click on **Settings** -> **Email Setup** -> **Sending Domain** -> **Open**. Hover over your domain, and click on **Continue Setup**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920264031/53f97d845fc5287cd1806273/rq5mpIhY-jiOnZkCnRZkHTtbzAUUlLhpig.png?expires=1755792000&signature=ff117ccfd4784089826e33032a6a0182094792ef420aca6d7ed66bf44b31cee3&req=fSInFM96nYJeFb4f3HP0gLjLm9x1ExhKWurNxGTR7lh4EcwXfx8Qg5pxDgIx%0AlR59u0tymMBYeGgrNQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920264031/53f97d845fc5287cd1806273/rq5mpIhY-jiOnZkCnRZkHTtbzAUUlLhpig.png?expires=1755792000&signature=ff117ccfd4784089826e33032a6a0182094792ef420aca6d7ed66bf44b31cee3&req=fSInFM96nYJeFb4f3HP0gLjLm9x1ExhKWurNxGTR7lh4EcwXfx8Qg5pxDgIx%0AlR59u0tymMBYeGgrNQ%3D%3D%0A) **5.** On the CNAME Records window, click on **I've added these records**. If the validation is successful, Drip will start sending DMARC compliant mail on behalf of your domain. You can also find more information on how to set up DKIM and SPF for Drip, **[here](https://help.drip.com/hc/en-us/articles/4424702626829-Email-Setup) **. Add a Drip DKIM key in Valimail =============================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Drip emails =================================================== Once you establish that Drip is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Accredible](https://support.valimail.com/en/articles/8470991-accredible) [AfterShip](https://support.valimail.com/en/articles/8470999-aftership) [ARMS](https://support.valimail.com/en/articles/8471009-arms) [Cision PR](https://support.valimail.com/en/articles/8752261-cision-pr) [Stamped.io](https://support.valimail.com/en/articles/8759545-stamped-io) Did this answer your question? 😞😐😃 --- # Emarsys | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754601-emarsys#main-content) Table of contents [](https://support.valimail.com/en/articles/8754601-emarsys#h_d08dec23cb) [](https://support.valimail.com/en/articles/8754601-emarsys#h_ef16a71b5e) [](https://support.valimail.com/en/articles/8754601-emarsys#h_6128867f2c) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Emarsys Emarsys ======= How to set up DMARC for Emarsys in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754601-emarsys#h_d08dec23cb) [](https://support.valimail.com/en/articles/8754601-emarsys#h_ef16a71b5e) [](https://support.valimail.com/en/articles/8754601-emarsys#h_6128867f2c) SPF(supported) / (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Emarsys** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Emarsys uses a dedicated subdomain setup. Configuring DKIM authentication for your Emarsys emails ======================================================= **1.** To set up DKIM in Emarsys for your domain, please access this **[link](https://help.emarsys.com/hc/en-us/articles/4402729573777-SAP-Emarsys-DNS-settings#domain-settings)** and fill in the required subdomain and link fields with your correspondent ones as per the example below: [![a close-up of a chat box](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920294696/909425299b0998cfe85e1ce7/QTi-YnXPzxoqpa8v_O7e0M1on00A5g7Hqg.png?expires=1755792000&signature=2ff8b2d558c80475d56edae0fdbba7110e4903db9727468801bf7b357bb83f10&req=fSInFMB6m4hZFb4f3HP0gImq9rdyVuUo%2FVPyd8DWrZLCuD2yKhJNl%2B0h4UUb%0AUB%2Btmy3md02f1Np2GA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920294696/909425299b0998cfe85e1ce7/QTi-YnXPzxoqpa8v_O7e0M1on00A5g7Hqg.png?expires=1755792000&signature=2ff8b2d558c80475d56edae0fdbba7110e4903db9727468801bf7b357bb83f10&req=fSInFMB6m4hZFb4f3HP0gImq9rdyVuUo%2FVPyd8DWrZLCuD2yKhJNl%2B0h4UUb%0AUB%2Btmy3md02f1Np2GA%3D%3D%0A) Name: In the text boxes change the value according to your domain. **2.** Once you fill in the info, click on **done** to get you settings. Note: You are of your From domain and link domain that are associated with your organization or brand. Please make sure that your domains are properly specified because the fields in the table will be populated based Important: If hosting your own replies: you must ensure you can receive all reply emails. **3.** Please make sure to add all of the ensuing records in your DNS: [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920294705/1b4005ce690fe132da18e6d6/iQlLdDmpNR7-f-XukGflqxFn1jDOCJHRoQ.png?expires=1755792000&signature=d47ff8245941fb16e3b855071a988c336ea9bc0cfca1f2adef58edc35a090a03&req=fSInFMB6moFaFb4f3HP0gBDKCpvS25%2BC0gJHy7%2BLjqM5otoommcWSg1rNvo8%0ATcX9xQZav3GRZE%2FfMA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920294705/1b4005ce690fe132da18e6d6/iQlLdDmpNR7-f-XukGflqxFn1jDOCJHRoQ.png?expires=1755792000&signature=d47ff8245941fb16e3b855071a988c336ea9bc0cfca1f2adef58edc35a090a03&req=fSInFMB6moFaFb4f3HP0gBDKCpvS25%2BC0gJHy7%2BLjqM5otoommcWSg1rNvo8%0ATcX9xQZav3GRZE%2FfMA%3D%3D%0A) You can find the instructions on how to set up DKIM and SPF for Emarsys, **[here](https://help.emarsys.com/hc/en-us/articles/4402729573777-SAP-Emarsys-DNS-settings#domain-settings) **. Add an Emarsys DKIM key in Valimail =================================== **Note**: If the subdomain you have Emarsys configured on uses other services as well, you will need to manage it in Valimail and publish those 2 Emarsys DKIM keys in the platform. You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Emarsys emails ====================================================== Once you establish that Emarsys is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Act-On](https://support.valimail.com/en/articles/8470995-act-on) [Action Network​](https://support.valimail.com/en/articles/8470996-action-network) [Inxmail](https://support.valimail.com/en/articles/8755714-inxmail) [Rejoiner](https://support.valimail.com/en/articles/8758043-rejoiner) [SPEKTRIX](https://support.valimail.com/en/articles/8759534-spektrix) Did this answer your question? 😞😐😃 --- # Drift | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754551-drift#main-content) Table of contents [](https://support.valimail.com/en/articles/8754551-drift#h_9acf4b67c0) [](https://support.valimail.com/en/articles/8754551-drift#h_6ac5df5af7) [](https://support.valimail.com/en/articles/8754551-drift#h_428be233e6) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Drift Drift ===== How to set up DMARC for Drift in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754551-drift#h_9acf4b67c0) [](https://support.valimail.com/en/articles/8754551-drift#h_6ac5df5af7) [](https://support.valimail.com/en/articles/8754551-drift#h_428be233e6) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Drift** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Drift emails ===================================================== **Note**: You can only have one domain per drift instance. To ensure that emails sent by Drift on your behalf such as Fallback emails and meeting reminders don't get marked as spam or junk you should authenticate those emails with DKIM. **1.** To begin doing that, navigate into your **Settings** -> **App Settings** -> **Conversations** -> **Email Sending Domains**. **2.** Click on **Add Domain**. [![a screenshot of a email](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920260387/6f40aacd7cb04a6b1f4d99fd/WoRnGI1xiTz8LMWoL7wloyvQ8V2Xwh2qYA.png?expires=1755792000&signature=aa0dda6d67e3cbdfb5e51234226ad8eb23286f9983afba5408fffd51a1ba1c07&req=fSInFM9%2BnolYFb4f3HP0gJrXAYBNTj0g0QsF2CWTu7xJhOrYfeBwe0Epyvqz%0AyDGydpAUNMgs6kpyzQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920260387/6f40aacd7cb04a6b1f4d99fd/WoRnGI1xiTz8LMWoL7wloyvQ8V2Xwh2qYA.png?expires=1755792000&signature=aa0dda6d67e3cbdfb5e51234226ad8eb23286f9983afba5408fffd51a1ba1c07&req=fSInFM9%2BnolYFb4f3HP0gJrXAYBNTj0g0QsF2CWTu7xJhOrYfeBwe0Epyvqz%0AyDGydpAUNMgs6kpyzQ%3D%3D%0A) **Note**: We recommend that you setup a 2048 bit key. **3.** Enter an example email address from the whitelabel domain that you want to add, and select an encryption level. 1024-bit is the default and recommended unless your IT team requires otherwise. Then you'll see **Successfully created sending domain** after you hit **Save**. But you're not quite done! Above where you added the domain, you should now see that your domain needs verification: [![a white rectangular object with a black border](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920260390/3d243a9ad70dd07e89bd0c3c/D-8WuC1UqAlf2YVEFi8109TEW7T7INt56A.png?expires=1755792000&signature=b80dbdc27bb50bcb32d766a807f07766c87f221de59de54293d8a374ad0c3bc5&req=fSInFM9%2BnohfFb4f3HP0gAaCdHXDnQ7XiZylqrosgHlzjr%2FJWXj2BiKGv%2FVF%0Acyr5tyfbq2QxWEnTXw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920260390/3d243a9ad70dd07e89bd0c3c/D-8WuC1UqAlf2YVEFi8109TEW7T7INt56A.png?expires=1755792000&signature=b80dbdc27bb50bcb32d766a807f07766c87f221de59de54293d8a374ad0c3bc5&req=fSInFM9%2BnohfFb4f3HP0gAaCdHXDnQ7XiZylqrosgHlzjr%2FJWXj2BiKGv%2FVF%0Acyr5tyfbq2QxWEnTXw%3D%3D%0A) **4.** Click the **Needs Verification >.** This will then give you a list of DNS entries that you will need in order to set up authentication. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920260395/edfe29ec55d56cad01b08c52/Gq7UkmuV1Ka8SWRvGSfY8c5kCcePKgMcmQ.png?expires=1755792000&signature=4e014016d065da224abfd459a2b58693f2bdbc9983140a654938fb7aec546d8c&req=fSInFM9%2BnohaFb4f3HP0gEiZOjDVfwBd9P9wz3dgh2e9yokI%2Bqyc26vOXk3b%0AT%2Fb1%2FZsgM57fKa87lA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920260395/edfe29ec55d56cad01b08c52/Gq7UkmuV1Ka8SWRvGSfY8c5kCcePKgMcmQ.png?expires=1755792000&signature=4e014016d065da224abfd459a2b58693f2bdbc9983140a654938fb7aec546d8c&req=fSInFM9%2BnohaFb4f3HP0gEiZOjDVfwBd9P9wz3dgh2e9yokI%2Bqyc26vOXk3b%0AT%2Fb1%2FZsgM57fKa87lA%3D%3D%0A) **5.** Use this information to add the DKIM key on your domain's Configuration page in Valimail Enforce. It will look something like the following: [![a screenshot of a computer screen](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920260401/7c4417ee44cac9e2fab035a7/FqfC-37c23n3Sy5jrkAmp-HOtD03A_Np4Q.png?expires=1755792000&signature=b482501e026f471d128dfa43b9ea1f529601fffd8a57037c0cbe02f6a1ed547c&req=fSInFM9%2BmYFeFb4f3HP0gHNUAkvii5hcWhBBRz3ZBnskJxk%2BQf6z7%2Bdfh36x%0AhbSRA%2FbzTIprB%2Bt8XA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920260401/7c4417ee44cac9e2fab035a7/FqfC-37c23n3Sy5jrkAmp-HOtD03A_Np4Q.png?expires=1755792000&signature=b482501e026f471d128dfa43b9ea1f529601fffd8a57037c0cbe02f6a1ed547c&req=fSInFM9%2BmYFeFb4f3HP0gHNUAkvii5hcWhBBRz3ZBnskJxk%2BQf6z7%2Bdfh36x%0AhbSRA%2FbzTIprB%2Bt8XA%3D%3D%0A) **6.** After your DKIM key is added in Valimail Enforce, return to Drift and click **Verify**. [![a blue rectangle with white text](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920260403/2ab7f1501dfa077595047cf7/DSe8HXZ-u46NiF63Qv9O7RFtG3cyO1E4eg.png?expires=1755792000&signature=32f43234d18944b1d60be76220b74df994b0cc839238645103553df9b9b5b84f&req=fSInFM9%2BmYFcFb4f3HP0gAOZNujVld%2B4sM4xpjFb512brJdNdI1KfQVSH4GY%0AdPXZLZnt%2BwahK28bPw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920260403/2ab7f1501dfa077595047cf7/DSe8HXZ-u46NiF63Qv9O7RFtG3cyO1E4eg.png?expires=1755792000&signature=32f43234d18944b1d60be76220b74df994b0cc839238645103553df9b9b5b84f&req=fSInFM9%2BmYFcFb4f3HP0gAOZNujVld%2B4sM4xpjFb512brJdNdI1KfQVSH4GY%0AdPXZLZnt%2BwahK28bPw%3D%3D%0A) Now, your domain should read as being Verified, and the TXT record should have a **Verified** status: [![a white rectangular object with a white border](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920260406/74cc72df6dc5e568e2df83e1/iOucr3VG3V9D-HfdMkiuYqpWp86ANgn9ig.png?expires=1755792000&signature=36df60e126f2790802b5ca0bac3608859f6933d4766564303f92350ede09b4b1&req=fSInFM9%2BmYFZFb4f3HP0gNdoyC2pWNYg5MF64eMpUsHpdq2GpxWopyYEBWEC%0AB5FPiW8AkuboFq0NLw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920260406/74cc72df6dc5e568e2df83e1/iOucr3VG3V9D-HfdMkiuYqpWp86ANgn9ig.png?expires=1755792000&signature=36df60e126f2790802b5ca0bac3608859f6933d4766564303f92350ede09b4b1&req=fSInFM9%2BmYFZFb4f3HP0gNdoyC2pWNYg5MF64eMpUsHpdq2GpxWopyYEBWEC%0AB5FPiW8AkuboFq0NLw%3D%3D%0A) You can also find the instructions on how to set up DKIM and SPF for Drift, **[here](https://gethelp.drift.com/s/article/Setting-Up-Email-Sending-Domains-DKIM) **. Add a Drift DKIM key in Valimail ================================ You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Drift emails ==================================================== Once you establish that Drift is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Mailjet by Sinch](https://support.valimail.com/en/articles/8757452-mailjet-by-sinch) [Netcore](https://support.valimail.com/en/articles/8757552-netcore) [Symplicity](https://support.valimail.com/en/articles/8852827-symplicity) [Fidelizador](https://support.valimail.com/en/articles/9078224-fidelizador) [Exlibris](https://support.valimail.com/en/articles/9096838-exlibris) Did this answer your question? 😞😐😃 --- # Elastic Email | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754592-elastic-email#main-content) Table of contents [](https://support.valimail.com/en/articles/8754592-elastic-email#h_7327dff87e) [](https://support.valimail.com/en/articles/8754592-elastic-email#h_b5c1a9707b) [](https://support.valimail.com/en/articles/8754592-elastic-email#h_9ffe410913) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Elastic Email Elastic Email ============= How to set up DMARC for Elastic Email in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754592-elastic-email#h_7327dff87e) [](https://support.valimail.com/en/articles/8754592-elastic-email#h_b5c1a9707b) [](https://support.valimail.com/en/articles/8754592-elastic-email#h_9ffe410913) SPF(supported) DKIM(recommended This article covers the SPF and DKIM authentication processes for **Elastic Email** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your emails with Elastic Email ================================================================== The first step in this process will be for you to verify your domain. **1.** In order to verify your domain, navigate to **Settings** -> **Domains** -> **Manage Domains** screen. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920292056/622e824137fdd064a08698fb/V57rukp5B3vhO4pSvy8rnm7dkWNhmy3IpQ.png?expires=1755792000&signature=67f99ac5ce12531f660bd0d63e6c7e12585fad6a12e5d90730d2f58cdefd8f02&req=fSInFMB8nYRZFb4f3HP0gDDvR9SfYBqBTmWgmaUreol1XJf5gRzGGOr2P%2BW2%0AFMRD2WpoJ4MJFPM66A%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920292056/622e824137fdd064a08698fb/V57rukp5B3vhO4pSvy8rnm7dkWNhmy3IpQ.png?expires=1755792000&signature=67f99ac5ce12531f660bd0d63e6c7e12585fad6a12e5d90730d2f58cdefd8f02&req=fSInFMB8nYRZFb4f3HP0gDDvR9SfYBqBTmWgmaUreol1XJf5gRzGGOr2P%2BW2%0AFMRD2WpoJ4MJFPM66A%3D%3D%0A) **2.** Click **Verify domain** in order to bring up the **Add domain** popup. In here you can input your domain name and confirm it with the button with the same name at the bottom. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920292061/a8e7979a9915b5d3831e6d81/hfkE4xeclQMb6tk6pml23sOdvqItnQrYyw.png?expires=1755792000&signature=4b1bc55df15655e33bd95f9906cbb485c1fffdf377107392efdf897cfc56cfed&req=fSInFMB8nYdeFb4f3HP0gECjZWG15IvFofX2%2BcMSCfAry73MN%2FV5FDYEL4Bb%0Azrbdc6KKTt0JTVWuCA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920292061/a8e7979a9915b5d3831e6d81/hfkE4xeclQMb6tk6pml23sOdvqItnQrYyw.png?expires=1755792000&signature=4b1bc55df15655e33bd95f9906cbb485c1fffdf377107392efdf897cfc56cfed&req=fSInFMB8nYdeFb4f3HP0gECjZWG15IvFofX2%2BcMSCfAry73MN%2FV5FDYEL4Bb%0Azrbdc6KKTt0JTVWuCA%3D%3D%0A) **3.** When your domain is added to the account, it's now visible in the domains list. If a blue star is present next to the domain name, it indicates that it's set as a Default Sender. You can enter a domain's details by clicking the **eye icon**. [![a white rectangular object with a white rectangle](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920292063/2a9f66d0b6cbd7f2d7b67239/h58IqT3BbmLiszFYiRBDf1HnyrX2TtSixQ.png?expires=1755792000&signature=9271dde39b2360f4f94fc32ca7f6a18c855936b51dd7e3b239f6632315b70031&req=fSInFMB8nYdcFb4f3HP0gKyaBOsaJ1uj33WwZbwHc3gdjdY6mJZnXE5d9Fjd%0Al%2BZu98ETGmstkSy4LA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920292063/2a9f66d0b6cbd7f2d7b67239/h58IqT3BbmLiszFYiRBDf1HnyrX2TtSixQ.png?expires=1755792000&signature=9271dde39b2360f4f94fc32ca7f6a18c855936b51dd7e3b239f6632315b70031&req=fSInFMB8nYdcFb4f3HP0gKyaBOsaJ1uj33WwZbwHc3gdjdY6mJZnXE5d9Fjd%0Al%2BZu98ETGmstkSy4LA%3D%3D%0A) **4.** The following screen shows detailed information about your domain's verification status. Here, you can set your domain as default sender and check if your SPF, DKIM, Tracking, MX and DMARC records are properly verified. **5.** Add in Valimail Enforce, the following DKIM key: Selector: **api.\_domainkey** Value: **k=rsa;t=s;p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCbmGbQMzYeMvxwtNQoXN0waGYaciuKx8mtMh5czguT4EZlJXuCt6V+l56mmt3t68FEX5JJ0q4ijG71BGoFRkl87uJi7LrQt1ZZmZCvrEII0YO4mp8sDLXC8g1aUAoi8TJgxq2MJqCaMyj5kAm3Fdy2tzftPCV/lbdiJqmBnWKjtwIDAQAB** **IMPORTANT**: _You will also need to add a CNAME record for tracking and an MX record, both to your DNS._ _You can only manage the DKIM, SPF and DMARC DNS zones in Valimail Enforce. Any other type of records like MX ones, need to be added in your DNS._ **6.** After you finished publishing all the needed records in both **Valimail Enforce** and your **DNS**, you must complete the verification for these records. a. Go to your **Settings** -> **Domains** screen. b. Add your domain (yourdomain.com). Click **Verify Domain**. c. Green check marks mean that the record has been added correctly. Please consult all the steps from this setup on how to configure DKIM, SPF, Tracking and MX record in Elastic Email **[here](https://help.elasticemail.com/en/articles/4934400-how-to-verify-your-domain) **. Add an Elastic Email DKIM key in Valimail ========================================= You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Elastic Email emails ============================================================ Once you establish that Elastic Email is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [DocuSign](https://support.valimail.com/en/articles/8754536-docusign) [Freshdesk](https://support.valimail.com/en/articles/8754735-freshdesk) [Postmark](https://support.valimail.com/en/articles/8757814-postmark) [Email Blaster](https://support.valimail.com/en/articles/8792112-email-blaster) [iCloud](https://support.valimail.com/en/articles/8825876-icloud) Did this answer your question? 😞😐😃 --- # Dyn Email Services | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754571-dyn-email-services#main-content) Table of contents [](https://support.valimail.com/en/articles/8754571-dyn-email-services#h_1785895cdd) [](https://support.valimail.com/en/articles/8754571-dyn-email-services#h_47485f7e1d) [](https://support.valimail.com/en/articles/8754571-dyn-email-services#h_793dd360ae) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Dyn Email Services Dyn Email Services ================== How to set up DMARC for Dyn Email Services in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754571-dyn-email-services#h_1785895cdd) [](https://support.valimail.com/en/articles/8754571-dyn-email-services#h_47485f7e1d) [](https://support.valimail.com/en/articles/8754571-dyn-email-services#h_793dd360ae) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Dyn Email Services** and how they are managed in Valimail. Adding Dyn Email Services as an authorized sender in the Valimail platform usually requires a dedicated subdomain to be pointed to the Dyn Email Services infrastructure and typically the DKIM keys will be added in the Valimail platform. Configuring DKIM authentication for your Dyn Email Services emails ================================================================== **1.** Once you login to your Dyn account as an admin, open the **Approved Senders** view. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920286635/c9cb868d7e85e85a97c1043b/lOX6AjzK0G22m5w51N-ARwROHQa6gP85hQ.png?expires=1755792000&signature=880b11679f594cd908110743155017000406ab24ad2bbf68d78ddf795a29571b&req=fSInFMF4m4JaFb4f3HP0gAluGyEK7aFZjgszQxQ8DdOOUHXS%2FLoehxYYXEH4%0A5tuK%2FibRe2%2BBdVJ0vQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920286635/c9cb868d7e85e85a97c1043b/lOX6AjzK0G22m5w51N-ARwROHQa6gP85hQ.png?expires=1755792000&signature=880b11679f594cd908110743155017000406ab24ad2bbf68d78ddf795a29571b&req=fSInFMF4m4JaFb4f3HP0gAluGyEK7aFZjgszQxQ8DdOOUHXS%2FLoehxYYXEH4%0A5tuK%2FibRe2%2BBdVJ0vQ%3D%3D%0A) **2.** Select the approved sender to add DKIM settings. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920286649/a3d963d73fd5bba8a1be815b/Ld4MmkA4vCKEeMJG5RDK_dlU0YR1IWfkPQ.png?expires=1755792000&signature=861e62da73be947258549052a70af5602d087b9774979e6d768c33675b51a6b4&req=fSInFMF4m4VWFb4f3HP0gOlOFKkV%2BJBmG6eLt5uFM9CmvJIMK3ScMcOVK7dc%0AZMmSjSjwKHSR%2BC7A7g%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920286649/a3d963d73fd5bba8a1be815b/Ld4MmkA4vCKEeMJG5RDK_dlU0YR1IWfkPQ.png?expires=1755792000&signature=861e62da73be947258549052a70af5602d087b9774979e6d768c33675b51a6b4&req=fSInFMF4m4VWFb4f3HP0gOlOFKkV%2BJBmG6eLt5uFM9CmvJIMK3ScMcOVK7dc%0AZMmSjSjwKHSR%2BC7A7g%3D%3D%0A) **3.** Select **No** in the DKIM column to open the DKIM setup window. You will be asked to enter a domain selector. A domain selector allows you to create and differentiate multiple DKIM records for one domain, giving you the ability to have separate DKIM records for each type of mail that you send, such as marketing, corporate, or transactional mail. Follow the instructions in the DKIM setup window and click **Continue**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920286660/bd458e039a9dd7115899e7a0/RRhUYaM478N9wSNSCcBo-fLpu7vRY7L5TQ.png?expires=1755792000&signature=53c7f7ac4419e1f9facca466a4384c50694f1034b2bb6380a48734ceb3c358ac&req=fSInFMF4m4dfFb4f3HP0gFcHynXSUnmT1V6UXphnRFSJV6joEMnsZn53jZ3X%0A6%2FbJfBQ094w%2BD2Sxkg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920286660/bd458e039a9dd7115899e7a0/RRhUYaM478N9wSNSCcBo-fLpu7vRY7L5TQ.png?expires=1755792000&signature=53c7f7ac4419e1f9facca466a4384c50694f1034b2bb6380a48734ceb3c358ac&req=fSInFMF4m4dfFb4f3HP0gFcHynXSUnmT1V6UXphnRFSJV6joEMnsZn53jZ3X%0A6%2FbJfBQ094w%2BD2Sxkg%3D%3D%0A) **4.** DKIM requires two TXT records to be created in your DNS configuration. Use the generated hostnames in the DNS TXT Record 1 and DNS TXT Record 2 fields to create two new nodes in your DNS configuration. For example, if you own the domain “yourdomain.com” and are trying to add a DKIM record for the approved sender “[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#91f5fef2e4fcf4ffe5f0e5f8feffd1e8fee4e3f5fefcf0f8ffbff2fefc) ” and you are using the domain selector “support”, the information in DNS TXT Record 1 should look like this: support.\_domainkey.yourdomain.com In your DNS setup, create a new node (or cut zone) with the hostname “support.\_domainkey.yourdomain.com”. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920286664/8d11de1c8b940aa8992b426b/klGJvmpWfs6fgJvWTOZ8RHHohlFOVbY0mw.png?expires=1755792000&signature=8c7d9ce02534cc25336d983b126315ebf1d17d9b3dacdd9cf521eb4f26430e47&req=fSInFMF4m4dbFb4f3HP0gFaVwPmtjUcLH6BdW38ah1lVDzCiEJ31NVEuwnaF%0AL0RQ3UkRscG0mh9cFQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920286664/8d11de1c8b940aa8992b426b/klGJvmpWfs6fgJvWTOZ8RHHohlFOVbY0mw.png?expires=1755792000&signature=8c7d9ce02534cc25336d983b126315ebf1d17d9b3dacdd9cf521eb4f26430e47&req=fSInFMF4m4dbFb4f3HP0gFaVwPmtjUcLH6BdW38ah1lVDzCiEJ31NVEuwnaF%0AL0RQ3UkRscG0mh9cFQ%3D%3D%0A) **5.** Within each new node in your DNS setup, use the information in the Value/Data fields to create a TXT record within their respective nodes. **6.** Add the newly created DKIM key in Valimail Enforce. You can also find the instructions on how to set up DKIM in Dyn Email Services **[here](https://help.dyn.com/dkim-records-for-approved-senders/) **. Add a Dyn Email Services DKIM key in Valimail ============================================= You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Dyn Email Services emails ================================================================= Once you establish that Dyn Email Services is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Beamery](https://support.valimail.com/en/articles/8471015-beamery) [Sophos Email Security](https://support.valimail.com/en/articles/8752173-sophos-email-security) [JangoMail](https://support.valimail.com/en/articles/8755719-jangomail) [Intermedia Exchange Email](https://support.valimail.com/en/articles/8771191-intermedia-exchange-email) [Smarsh](https://support.valimail.com/en/articles/9106281-smarsh) Did this answer your question? 😞😐😃 --- # Emfluence | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754609-emfluence#main-content) Table of contents [](https://support.valimail.com/en/articles/8754609-emfluence#h_4054118f24) [](https://support.valimail.com/en/articles/8754609-emfluence#h_facd661061) [](https://support.valimail.com/en/articles/8754609-emfluence#h_2fc612cbaa) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Emfluence Emfluence ========= How to set up DMARC for Emfluence in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754609-emfluence#h_4054118f24) [](https://support.valimail.com/en/articles/8754609-emfluence#h_facd661061) [](https://support.valimail.com/en/articles/8754609-emfluence#h_2fc612cbaa) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Emfluence** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Emfluence emails ========================================================= Emfluence issues a 2048bit TXT DKIM key to sign emails on behalf of your domain. In order to setup DKIM in Emfluence for your domain, please reach out to **[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#8bf8fefbfbe4f9ffcbeee6ede7feeee5e8eea5e8e4e6) ** to get started. You can also find more on how to set up DKIM and SPF for Emfluence, **[here](https://emarketingplatform.com/blog/what-is-email-authentication-spf-dkim/) **. Add an Emfluence DKIM key in Valimail ===================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Emfluence emails ======================================================== Once you establish that Emfluence is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [SchoolMessenger](https://support.valimail.com/en/articles/8758343-schoolmessenger) [Sitecore](https://support.valimail.com/en/articles/8759530-sitecore) [Mailflatrate](https://support.valimail.com/en/articles/8835052-mailflatrate) [Saba](https://support.valimail.com/en/articles/8852906-saba) [Pantheon](https://support.valimail.com/en/articles/9096834-pantheon) Did this answer your question? 😞😐😃 --- # FactuurSturen.nl | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754660-factuursturen-nl#main-content) Table of contents [](https://support.valimail.com/en/articles/8754660-factuursturen-nl#h_ac9f415256) [](https://support.valimail.com/en/articles/8754660-factuursturen-nl#h_778b454318) [](https://support.valimail.com/en/articles/8754660-factuursturen-nl#h_c9dd0b260c) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) FactuurSturen.nl FactuurSturen.nl ================ How to set up DMARC for FactuurSturen.nl in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754660-factuursturen-nl#h_ac9f415256) [](https://support.valimail.com/en/articles/8754660-factuursturen-nl#h_778b454318) [](https://support.valimail.com/en/articles/8754660-factuursturen-nl#h_c9dd0b260c) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **FactuurSturen.nl** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your FactuurSturen.nl emails ================================================================ **1.** Log into the **FactuurSturen.nl** portal **2\.** Navigate to **Settings** -> **Profiles** -> **Add DKIM** [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920332215/f28d5fab75fc77320125d02b/SI1zcy_9NPuGPy6gWG9P_YTo8JNzNPtzcg.png?expires=1755792000&signature=2bd04f8b8439cc9932ba7ad555e3d424cbd5c58989e6e47e15dc73c47071d99c&req=fSInFcp8n4BaFb4f3HP0gM4151Ho4cocS2tPjhKRnBS58O66BAVfXuG3EWfn%0AI%2BgQfI6c2s2zCiJcIg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920332215/f28d5fab75fc77320125d02b/SI1zcy_9NPuGPy6gWG9P_YTo8JNzNPtzcg.png?expires=1755792000&signature=2bd04f8b8439cc9932ba7ad555e3d424cbd5c58989e6e47e15dc73c47071d99c&req=fSInFcp8n4BaFb4f3HP0gM4151Ho4cocS2tPjhKRnBS58O66BAVfXuG3EWfn%0AI%2BgQfI6c2s2zCiJcIg%3D%3D%0A) **3\.** Copy the DKIM key information and add it to the Valimail Enforce app. You can also find the instructions on how to set up DKIM **[here](https://www.factuursturen.nl/help/106/hoe-schakel-ik-dkim-in/&q=dkim) **. Add a FactuurSturen.nl DKIM key in Valimail =========================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your FactuurSturen.nl emails =============================================================== Once you establish that FactuurSturen.nl is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [OneTrust](https://support.valimail.com/en/articles/8772461-onetrust) [JustHost](https://support.valimail.com/en/articles/8776514-justhost) [Symplicity](https://support.valimail.com/en/articles/8852827-symplicity) [Fidelizador](https://support.valimail.com/en/articles/9078224-fidelizador) [Exlibris](https://support.valimail.com/en/articles/9096838-exlibris) Did this answer your question? 😞😐😃 --- # Emma | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754611-emma#main-content) Table of contents [](https://support.valimail.com/en/articles/8754611-emma#h_641228f084) [](https://support.valimail.com/en/articles/8754611-emma#h_040d3d95c8) [](https://support.valimail.com/en/articles/8754611-emma#h_0af78be1ea) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Emma Emma ==== How to set up DMARC for Emma in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754611-emma#h_641228f084) [](https://support.valimail.com/en/articles/8754611-emma#h_040d3d95c8) [](https://support.valimail.com/en/articles/8754611-emma#h_0af78be1ea) SPF(not supported) DKIM(supported) This article covers the SPF and DKIM authentication processes for **Emma** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. In this case, Emma **does not** send out SPF aligned emails however, we advise you to add the Emma service to your Enabled Senders list in Valimail, if Emma is an authorized sender for your domain. Configuring DKIM authentication for your Emma emails ==================================================== Before you can set up DKIM in your Emma account, you will need to add three CNAME records in **Valimail**. Your three CNAME records should be associated with your sending domain and look like this: Record Name: **e2ma-k1** Record Value: **e2ma-k1.dkim.e2ma.net** Record Name: **e2ma-k2** Record Value: **e2ma-k2.dkim.e2ma.net** Record Name: **e2ma-k3** Record Value: **e2ma-k3.dkim.e2ma.net** You will also need a TXT record to set up DKIM, which you can create from the validation hash code in your Emma account by following these steps: **1.** Log into Emma and select the **Account** page from the dropdown menu next to your name. **2.** Click on the last tab for **DKIM** to reveal your validation hash code. [![a screenshot of a account](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920298559/aabd23310e0a2665f59f489d/MuMYvZ7SFQKdBvy19eNu8jD0qLaxN4boMA.png?expires=1755792000&signature=469c49996217a640398987a6dfd18f271aa226102082747308806a9cddc290d7&req=fSInFMB2mIRWFb4f3HP0gKqGBMRLdzPsPqP9SMDEeO9oZM%2B3Q0C3NGLHkGvB%0AnXJcWXwz8HvxxlDyww%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920298559/aabd23310e0a2665f59f489d/MuMYvZ7SFQKdBvy19eNu8jD0qLaxN4boMA.png?expires=1755792000&signature=469c49996217a640398987a6dfd18f271aa226102082747308806a9cddc290d7&req=fSInFMB2mIRWFb4f3HP0gKqGBMRLdzPsPqP9SMDEeO9oZM%2B3Q0C3NGLHkGvB%0AnXJcWXwz8HvxxlDyww%3D%3D%0A) **3.** Once you have that code, add in your **DNS** a TXT record that contains the following value for your domain: e2ma-verification=xxxx and be sure to replace “xxxx” with your validation hash code. **4.** Once this is done, your CNAME records added in Valimail Enforce will have propagated. **5.** The DKIM keys will need to be activated now. Please do so, by following the instructions below: * Navigate back to your **Account** page and select the **DKIM** tab. * Enter your sender domain (_mydomain.com_) in the **DKIM domain** field. * Clicking to **Save** will kick off a validation process where Emma checks to see if your CNAME and TXT records are active. * If everything aligns correctly, the **Save** button will turn blue for you to click on again to finalize the process. You can also find the instructions on how to set up DKIM in Emma **[here](https://support.myemma.com/s/article/DomainKeys-Identified-Mail-DKIM) **. Add an Emma DKIM key in Valimail ================================ You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Emma emails =================================================== Once you establish that Emma is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Agile CRM](https://support.valimail.com/en/articles/8471000-agile-crm) [Everlytic](https://support.valimail.com/en/articles/8754630-everlytic) [Veeva](https://support.valimail.com/en/articles/8758198-veeva) [Virtru](https://support.valimail.com/en/articles/8758200-virtru) [platform.sh](https://support.valimail.com/en/articles/9101250-platform-sh) Did this answer your question? 😞😐😃 --- # Engaging Networks | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754619-engaging-networks#main-content) Table of contents [](https://support.valimail.com/en/articles/8754619-engaging-networks#h_eef10855c9) [](https://support.valimail.com/en/articles/8754619-engaging-networks#h_a42c23b548) [](https://support.valimail.com/en/articles/8754619-engaging-networks#h_83f26ea5b2) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Engaging Networks Engaging Networks ================= How to set up DMARC for Engaging Networks in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754619-engaging-networks#h_eef10855c9) [](https://support.valimail.com/en/articles/8754619-engaging-networks#h_a42c23b548) [](https://support.valimail.com/en/articles/8754619-engaging-networks#h_83f26ea5b2) SPF(supported) / (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Engaging Networks** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Engaging Networks emails ================================================================= **1.** Log in to your **Engage Networks** account. **2.** Click on **Email** -> **Settings**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920304265/12bf2521f072f457577860f1/oIFq5rvJK5k_jtuuPFLrYsKzeGmPYkMYvw.png?expires=1755792000&signature=56cc11d20a0d838494b7fdacf8daf3dfa9a9c1f9408e6af70b57c3919c045259&req=fSInFcl6n4daFb4f3HP0gFXZ9dvRRfSxEwu%2BdVqkzZVs2NteOMXpPlOdFyVz%0AN8MU%2FrobPsH9YNY3Qg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920304265/12bf2521f072f457577860f1/oIFq5rvJK5k_jtuuPFLrYsKzeGmPYkMYvw.png?expires=1755792000&signature=56cc11d20a0d838494b7fdacf8daf3dfa9a9c1f9408e6af70b57c3919c045259&req=fSInFcl6n4daFb4f3HP0gFXZ9dvRRfSxEwu%2BdVqkzZVs2NteOMXpPlOdFyVz%0AN8MU%2FrobPsH9YNY3Qg%3D%3D%0A) **3.** Click on the **Domain Authentication** tab. [![a screenshot of a web page](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920304270/deb9d9137703033dbf04542d/d3RO9hphNLu_vthwYUAAbdjtF4h45vQdIA.png?expires=1755792000&signature=76085667f65b91b9ffa05689ec89ab5c3cf0e646948c9d5ca539edb711fbfcbe&req=fSInFcl6n4ZfFb4f3HP0gEg28umC9K4Ax3mG7HIXnsowGTO4PtXjQ%2BJv%2BqhW%0A7jcnFpMd0knNXFvDeQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920304270/deb9d9137703033dbf04542d/d3RO9hphNLu_vthwYUAAbdjtF4h45vQdIA.png?expires=1755792000&signature=76085667f65b91b9ffa05689ec89ab5c3cf0e646948c9d5ca539edb711fbfcbe&req=fSInFcl6n4ZfFb4f3HP0gEg28umC9K4Ax3mG7HIXnsowGTO4PtXjQ%2BJv%2BqhW%0A7jcnFpMd0knNXFvDeQ%3D%3D%0A) This will list any sending domains you are using. Sending domains are the domains in the email addresses you use for thank you emails or email campaigns. For example, if you send an email from the sender [\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#d2bab3a0a0ab92bfabb1bab3a0bba6abfcbda0b5) , then the sending domain will be listed as mycharity.org. **4.** Click on **Validate** next to the domain you wish to authenticate, in order to see your DKIM records. [![a screenshot of a email](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920304275/53b25d6a0e3335e53ecbc72d/ZcQiM49pzEbSal8m2ccF6KpetHKWXV44HQ.png?expires=1755792000&signature=cc3fe48469529242e2121a011f2ef7362fd5a9b04c1724e6e10dd114d8aeb8e4&req=fSInFcl6n4ZaFb4f3HP0gAbolj5CN%2BUtKKgwZZuxWJyoL2%2BMUzyjARzoQPcJ%0A1Bn9wSW%2F40isRNeZ3w%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920304275/53b25d6a0e3335e53ecbc72d/ZcQiM49pzEbSal8m2ccF6KpetHKWXV44HQ.png?expires=1755792000&signature=cc3fe48469529242e2121a011f2ef7362fd5a9b04c1724e6e10dd114d8aeb8e4&req=fSInFcl6n4ZaFb4f3HP0gAbolj5CN%2BUtKKgwZZuxWJyoL2%2BMUzyjARzoQPcJ%0A1Bn9wSW%2F40isRNeZ3w%3D%3D%0A) **5.** Add the 2 CNAME DKIM keys you will see, to your domain's Configuration page in Valimail Enforce and add Engaging Networks to your Enabled Senders list. **6.** After the CNAME DKIM keys are added in Valimail and the Engaging Networks service in your Enabled Senders list, come back to this window and click **Validate** again. If proper validated, you will get a green checkmark next to the DKIM and SPF records, like shown below. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920304285/1bff57b6cfa2194a1b66e68b/olbEYJgReLG8dhvly5roF5Fz5_mxlgUxBw.png?expires=1755792000&signature=75ef12faf26a2f4fb19a149641d0d08a97aa2fb0c9becbfbe4f9a9a714d0daa4&req=fSInFcl6n4laFb4f3HP0gH2cl8gr2cWrbx373e1LrrPKKXLqUdpqxWWOErFZ%0AkraOc4UU3G7yypq71w%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920304285/1bff57b6cfa2194a1b66e68b/olbEYJgReLG8dhvly5roF5Fz5_mxlgUxBw.png?expires=1755792000&signature=75ef12faf26a2f4fb19a149641d0d08a97aa2fb0c9becbfbe4f9a9a714d0daa4&req=fSInFcl6n4laFb4f3HP0gH2cl8gr2cWrbx373e1LrrPKKXLqUdpqxWWOErFZ%0AkraOc4UU3G7yypq71w%3D%3D%0A) You can also find the instructions on how to set up DKIM and SPF for Engaging Networks, here. Add an Engaging Networks DKIM key in Valimail ============================================= You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Engaging Networks emails ================================================================ Once you establish that Engaging Networks is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Action Network​](https://support.valimail.com/en/articles/8470996-action-network) [SC Networks Evalanche](https://support.valimail.com/en/articles/8758342-sc-networks-evalanche) [Email Blaster](https://support.valimail.com/en/articles/8792112-email-blaster) [Hornetsecurity](https://support.valimail.com/en/articles/8835060-hornetsecurity) [Marigold Engage+](https://support.valimail.com/en/articles/8857175-marigold-engage) Did this answer your question? 😞😐😃 --- # FormAssembly | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754716-formassembly#main-content) Table of contents [](https://support.valimail.com/en/articles/8754716-formassembly#h_963fc46308) [](https://support.valimail.com/en/articles/8754716-formassembly#h_977ef4341f) [](https://support.valimail.com/en/articles/8754716-formassembly#h_ccd625789c) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) FormAssembly FormAssembly ============ How to set up DMARC for FormAssembly in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754716-formassembly#h_963fc46308) [](https://support.valimail.com/en/articles/8754716-formassembly#h_977ef4341f) [](https://support.valimail.com/en/articles/8754716-formassembly#h_ccd625789c) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **FormAssembly** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your FormAssembly emails ============================================================ DKIM can be set up for **Enterprise Cloud** and **Compliance Cloud** accounts. Please reach out to FormAssembly Support if you would like to have DKIM set up for your instance. The setup process may require 1-2 days to complete. With your support request, you will need to provide your EC/CC instance URL, the email domain for which you are requesting DKIM setup as well as the DKIM selector name (which must be a single alphanumeric string ex: mydkim1, no special characters) that you would like to use. When setting up DKIM, it is recommended that you review the following FormAssembly Admin Dashboard settings: **Admin Dashboard | Settings | General (Administrator)** - Support Email and Bounce Email **Admin Dashboard | Settings | Miscellaneous (Notification Settings**) - Default Notification Email and Default Notification Sender You can also find information about this procedure to set up DKIM on FormAssembly **[here](https://help.formassembly.com/help/email-notification-security-and-authentication) **. Add a FormAssembly DKIM key in Valimail ======================================= You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your FormAssembly emails =========================================================== Once you establish that FormAssembly is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Drip](https://support.valimail.com/en/articles/8754560-drip) [Front](https://support.valimail.com/en/articles/8754762-front) [Vtiger](https://support.valimail.com/en/articles/8822960-vtiger) [Form Assembly](https://support.valimail.com/en/articles/8852903-form-assembly) [Zoho Marketing Automation](https://support.valimail.com/en/articles/8857250-zoho-marketing-automation) Did this answer your question? 😞😐😃 --- # Freshdesk | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754735-freshdesk#main-content) Table of contents [](https://support.valimail.com/en/articles/8754735-freshdesk#h_d1c46ed196) [](https://support.valimail.com/en/articles/8754735-freshdesk#h_c3ce3b54de) [](https://support.valimail.com/en/articles/8754735-freshdesk#h_f827dda522) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Freshdesk Freshdesk ========= How to set up DMARC for Freshdesk in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754735-freshdesk#h_d1c46ed196) [](https://support.valimail.com/en/articles/8754735-freshdesk#h_c3ce3b54de) [](https://support.valimail.com/en/articles/8754735-freshdesk#h_f827dda522) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Freshdesk** and how are they managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. DKIM and SPF configuration for Freshdesk is done through a dedicated subdomain, like **fddkim.yourdomain.com**. Configuring DKIM authentication for your Freshdesk emails ========================================================= **1.** Navigate to **Admin** from the menu. Select **Channels** and click on **Email**. **2.** Click on the **Advanced settings** option towards the top right menu. **3.** Select the **Configure DKIM** option. **4.** Click on the **Configure** button next to support domain name. **5.** Copy the system-generated settings (4 CNAME records). The **3 DKIM keys** will have to be published in **Valimail Enforce** and the **4th CNAME** record will have to be published in your **DNS**. **6.** Atfer the 3 DKIM keys and the 4th CNAME record are published in Enforce and your DNS respectively, return to this Freshdesk configuration window and click the **Verify** button. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920374883/a582c186e51f812819951960/jwzovAhwV5sZ2bgp_viB2CBsbDdowPHI4A.png?expires=1755792000&signature=f39424be5a639d102b678a7794da90f4477ff69b9f6b640fa861420711d2beb1&req=fSInFc56lYlcFb4f3HP0gAKvnR9KUKXcmKhgGnvI59PnE3n%2FZxgo1AxqVUVW%0A2nKAiUoo4OwCyZJgAg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920374883/a582c186e51f812819951960/jwzovAhwV5sZ2bgp_viB2CBsbDdowPHI4A.png?expires=1755792000&signature=f39424be5a639d102b678a7794da90f4477ff69b9f6b640fa861420711d2beb1&req=fSInFc56lYlcFb4f3HP0gAKvnR9KUKXcmKhgGnvI59PnE3n%2FZxgo1AxqVUVW%0A2nKAiUoo4OwCyZJgAg%3D%3D%0A) **7.** Once verified, the system will send an email to the Admin stating that the DNS settings were verified for the particular domain, and below the Status column, each record will show the green verified checkmark. [![a screenshot of a survey](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920374888/1b35a4690c86921bd49d53b7/Dl0wYJDctLWXTPM5_IAPbEU1GfspnNVQEw.png?expires=1755792000&signature=e4c7b72eaf5ea8c5d45fe1015ed3f11440883995ebfabc7bc0c15c5335f1837d&req=fSInFc56lYlXFb4f3HP0gG1ZCLCasArZJ67vyHig09gIC3eZGYZ75abAt7W5%0ABlokvvcnDxCoMndfHA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920374888/1b35a4690c86921bd49d53b7/Dl0wYJDctLWXTPM5_IAPbEU1GfspnNVQEw.png?expires=1755792000&signature=e4c7b72eaf5ea8c5d45fe1015ed3f11440883995ebfabc7bc0c15c5335f1837d&req=fSInFc56lYlXFb4f3HP0gG1ZCLCasArZJ67vyHig09gIC3eZGYZ75abAt7W5%0ABlokvvcnDxCoMndfHA%3D%3D%0A) **8.** The account admin will receive an email after backend verification is complete for every domain. You can find the instructions to set up DKIM for Freshdesk **[here](https://support.freshdesk.com/en/support/solutions/articles/50000005425-enable-dkim) **. Add a Freshdesk DKIM key in Valimail ==================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Freshdesk emails ======================================================== Once you establish that Freshdesk is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [AfterShip](https://support.valimail.com/en/articles/8470999-aftership) [Arlo](https://support.valimail.com/en/articles/8471008-arlo) [Everlytic](https://support.valimail.com/en/articles/8754630-everlytic) [Meltwater](https://support.valimail.com/en/articles/8757500-meltwater) [ConnectBooster](https://support.valimail.com/en/articles/8766144-connectbooster) Did this answer your question? 😞😐😃 --- # Everlytic | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754630-everlytic#main-content) Table of contents [](https://support.valimail.com/en/articles/8754630-everlytic#h_e42d218097) [](https://support.valimail.com/en/articles/8754630-everlytic#h_3f359bf46e) [](https://support.valimail.com/en/articles/8754630-everlytic#h_09edba557a) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Everlytic Everlytic ========= How to set up DMARC for Everlytic in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754630-everlytic#h_e42d218097) [](https://support.valimail.com/en/articles/8754630-everlytic#h_3f359bf46e) [](https://support.valimail.com/en/articles/8754630-everlytic#h_09edba557a) SPF(supported) / (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Everlytic** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Everlytic emails ========================================================= To verify and authenticate your domain using DNS records: **1.** Select **Verify** and **Authenticate Domain by DNS** and click **Generate Records**. **2.** On the following page, copy and paste the generated TXT and CNAME fields into the DNS section in your domain hosting settings. **Important**: If you manage DKIM in Valimail for your domain, you will need to add the 2 CNAME DKIM keys on your domain's Configuration page in Valimail Enforce and add that TXT record in your DNS. **3.** Once you’ve done this, select the **I have added these records** checkbox and click **Verify**. **4.** Configuration will reflect on the Domains dashboard under the Verification tab once the relevant domain has been correctly configured. You can also find the instructions on how to set up DKIM and SPF for Everlytic, **[here](https://help.everlytic.com/knowledgebase/my-profile/) **. Add an Everlytic DKIM key in Valimail ===================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Everlytic emails ======================================================== Once you establish that Everlytic is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Caspio](https://support.valimail.com/en/articles/8752239-caspio) [Postmark](https://support.valimail.com/en/articles/8757814-postmark) [Veeva](https://support.valimail.com/en/articles/8758198-veeva) [Virtru](https://support.valimail.com/en/articles/8758200-virtru) [EmailOctopus](https://support.valimail.com/en/articles/8792099-emailoctopus) Did this answer your question? 😞😐😃 --- # FortiMail Cloud Email Security | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754719-fortimail-cloud-email-security#main-content) Table of contents [](https://support.valimail.com/en/articles/8754719-fortimail-cloud-email-security#h_59d9e0a6ed) [](https://support.valimail.com/en/articles/8754719-fortimail-cloud-email-security#h_9ce0202c76) [](https://support.valimail.com/en/articles/8754719-fortimail-cloud-email-security#h_18606dc9ea) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) FortiMail Cloud Email Security FortiMail Cloud Email Security ============================== How to set up DMARC for FortiMail Cloud Email Security in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754719-fortimail-cloud-email-security#h_59d9e0a6ed) [](https://support.valimail.com/en/articles/8754719-fortimail-cloud-email-security#h_9ce0202c76) [](https://support.valimail.com/en/articles/8754719-fortimail-cloud-email-security#h_18606dc9ea) SPF(supported) / (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **FortiMail Cloud Email Security** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your FortiMail Cloud Email Security emails ============================================================================== In order to sign outgoing mail with DKIM signatures, you must configure the protected domain. In this example, a selector and DKIM key is generated for fortinet.com. Note that DKIM signing settings only appear when configuring an existing protected domain. **1.** Go to **Domain & User** -> **Domain** -> **Domain** and edit an existing profile. **2.** Under Advanced Setting, click **DKIM Setting**. **3.** Click **New**. **4.** Enter a name in the New selector field. Note that the selector name must match its corresponding domain name (in this example, fortinet.com) **5.** Set **DKIM key** to **Auto Generation**. The key pair will be automatically generated and the public key exported for publication on a DNS server. **6.** Click **OK**. **7.** The new selector appears. Select the newly created selector and click **Download** to download the domain key DKIM file. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920371004/61d8d0c68e61cec139783be7/mn6CTL88SK_wsE2SNuAVhVU4-MD_ZQhctQ.png?expires=1755792000&signature=1f463ae676bbc9f7ac3748cff88921d8795539aeafe4e70d61e5b50e2fb81642&req=fSInFc5%2FnYFbFb4f3HP0gMnQ38LvrmOiPgmt5jLy%2FWguYU0P1h%2BOFJIowDuo%0AtYBc38m6npDZrb578A%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920371004/61d8d0c68e61cec139783be7/mn6CTL88SK_wsE2SNuAVhVU4-MD_ZQhctQ.png?expires=1755792000&signature=1f463ae676bbc9f7ac3748cff88921d8795539aeafe4e70d61e5b50e2fb81642&req=fSInFc5%2FnYFbFb4f3HP0gMnQ38LvrmOiPgmt5jLy%2FWguYU0P1h%2BOFJIowDuo%0AtYBc38m6npDZrb578A%3D%3D%0A) **8.** From the DKIM Setting window in FortiMail, select the newly created selector and click **Activate**. **9.** Click **Close**, and click **OK**. **10.** Add the DKIM key on your domain's configuration page in **Valimail Enforce**. You can also find the instructions on how to set up DKIM and SPF for FortiMail Cloud Email Security, **[here](https://docs.fortinet.com/document/fortimail/7.2.2/cookbook/776656/enabling-dkim-signing-on-fortimail) **. Add a FortiMail Cloud Email Security DKIM key in Valimail ========================================================= You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your FortiMail Cloud Email Security emails ============================================================================= Once you establish that FortMail Cloud Email Security is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. ​ * * * Related Articles [Cisco Cloud Email Security](https://support.valimail.com/en/articles/8752258-cisco-cloud-email-security) [Forcepoint Email Security Cloud](https://support.valimail.com/en/articles/8754712-forcepoint-email-security-cloud) [Oracle Cloud Infrastructure](https://support.valimail.com/en/articles/8757604-oracle-cloud-infrastructure) [Trend Micro Email Security](https://support.valimail.com/en/articles/8758133-trend-micro-email-security) [Planon Cloud](https://support.valimail.com/en/articles/8825052-planon-cloud) Did this answer your question? 😞😐😃 --- # FastMail | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754662-fastmail#main-content) Table of contents [](https://support.valimail.com/en/articles/8754662-fastmail#h_a93ce3ef26) [](https://support.valimail.com/en/articles/8754662-fastmail#h_75cd87fde7) [](https://support.valimail.com/en/articles/8754662-fastmail#h_270807db78) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) FastMail FastMail ======== How to set up DMARC for FastMail in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754662-fastmail#h_a93ce3ef26) [](https://support.valimail.com/en/articles/8754662-fastmail#h_75cd87fde7) [](https://support.valimail.com/en/articles/8754662-fastmail#h_270807db78) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **FastMail** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your FastMail emails ======================================================== **1.** When your domain is not correctly signed with DKIM, you may see a warning banner when you attempt to send mail from this domain, and you will see your domain listed as **Needs attention** on the **Settings → Domains** page. **2.** If you click **Edit** on your domain, and then on **Get Instructions**, we will give you a list of DNS records to use to sign your domain. **Important**: If you manage DKIM in Valimail for your domain, you will need to add the 2 FastMail CNAME DKIM keys on your domain's Configuration page in Valimail Enforce. You can also find the instructions on how to set up DKIM and SPF for FastMail, **[here](https://www.fastmail.help/hc/en-us/articles/4627098536207-Why-do-I-need-DKIM-) **. Add a FastMail DKIM key in Valimail =================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your FastMail emails ======================================================= Once you establish that FastMail is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [LibraryH3lp](https://support.valimail.com/en/articles/8757205-libraryh3lp) [Mailjet by Sinch](https://support.valimail.com/en/articles/8757452-mailjet-by-sinch) [JustHost](https://support.valimail.com/en/articles/8776514-justhost) [Fidelizador](https://support.valimail.com/en/articles/9078224-fidelizador) [Exlibris](https://support.valimail.com/en/articles/9096838-exlibris) Did this answer your question? 😞😐😃 --- # Gainsight | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754770-gainsight#main-content) Table of contents [](https://support.valimail.com/en/articles/8754770-gainsight#h_80363b7f29) [](https://support.valimail.com/en/articles/8754770-gainsight#h_3b8ed4b1ad) [](https://support.valimail.com/en/articles/8754770-gainsight#h_511b374757) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Gainsight Gainsight ========= How to set up DMARC for Gainsight in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754770-gainsight#h_80363b7f29) [](https://support.valimail.com/en/articles/8754770-gainsight#h_3b8ed4b1ad) [](https://support.valimail.com/en/articles/8754770-gainsight#h_511b374757) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM configuration process for **Gainsight**. Because this service leverages SendGrid's email infrastructure, it requires additions to your DNS records outside of the Valimail platform. Adding Gainsight as an authorized sender in the Valimail platform usually requires a dedicated subdomain to be pointed to the Gainsight infrastructure and typically the DKIM keys will be added in the Valimail platform. Configuring DKIM authentication for your Gainsight emails ========================================================= To set up DKIM in Gainsight for your domain, please reach out to Gainsight Support so they can provide your DNS settings. For more information on entering a support ticket, refer to the **[How to Submit a Gainsight Support Ticket](https://support.gainsight.com/SFDC_Edition/Administration_and_Permissions/Gainsight_Product_Support/How_to_Submit_a_Gainsight_Support_Ticket) ** article. In order to generate these DNS settings, the support team will need to know the following things: * What sending domain would you like to use? * What is the Tenant ID for your production instance of Gainsight NXT? You can find Tenant ID at **Administration** -> **Application Settings**. After this information has been collected, the support team will generate Domain & Email allow list in the form of CNAME records similar to the examples below: [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920382856/bff64d8a235ce5dbe3ac50ac/4QG67ftUO4DtlXn2wK3A-vxSboi47fornA.png?expires=1755792000&signature=b7bc6d847b20cc616279b0d8327d77723eac3e4f5fff22275dc256f7904469f0&req=fSInFcF8lYRZFb4f3HP0gMqQMLK6VsvSy9WuCp3xfuajdKgC1yxp%2BP4kM5pG%0AyES0JJcyeWlH1QEt4Q%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920382856/bff64d8a235ce5dbe3ac50ac/4QG67ftUO4DtlXn2wK3A-vxSboi47fornA.png?expires=1755792000&signature=b7bc6d847b20cc616279b0d8327d77723eac3e4f5fff22275dc256f7904469f0&req=fSInFcF8lYRZFb4f3HP0gMqQMLK6VsvSy9WuCp3xfuajdKgC1yxp%2BP4kM5pG%0AyES0JJcyeWlH1QEt4Q%3D%3D%0A) You will need to enter these settings in your DNS with the help of your IT team and communicate back to your support representative for confirmation. The 2 DKIM keys will need to be published in **Valimail Enforce**, and the rest of the records will need to be published in your **DNS**. Once confirmation that the records have been properly published has been provided, our team will run a validation test to resolve these values. If this is completed without any problems, then no other steps will need to be taken. However, if issues do arise, then our team will work with your IT team to investigate further. You can find more info about the DKIM set up process for Gainsight **[here](https://support.gainsight.com/Gainsight_NXT/01Onboarding_and_Implementation/Onboarding_for_Gainsight_NXT_in_Salesforce/Login_and_Permissions/Email_Service_Configuration) **. Add a Gainsight DKIM key in Valimail ==================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Gainsight emails ======================================================== Once you establish that Gainsight is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Accredible](https://support.valimail.com/en/articles/8470991-accredible) [ARMS](https://support.valimail.com/en/articles/8471009-arms) [MailPoet](https://support.valimail.com/en/articles/8757459-mailpoet) [Vanilla](https://support.valimail.com/en/articles/8758197-vanilla) [ConnectBooster](https://support.valimail.com/en/articles/8766144-connectbooster) Did this answer your question? 😞😐😃 --- # Delivra | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754526-delivra#main-content) Table of contents [](https://support.valimail.com/en/articles/8754526-delivra#h_f679e3ac93) [](https://support.valimail.com/en/articles/8754526-delivra#h_6d8587bf47) [](https://support.valimail.com/en/articles/8754526-delivra#h_bfe63b0163) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Delivra Delivra ======= How to set up DMARC for Delivra in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754526-delivra#h_f679e3ac93) [](https://support.valimail.com/en/articles/8754526-delivra#h_6d8587bf47) [](https://support.valimail.com/en/articles/8754526-delivra#h_bfe63b0163) SPF(not supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Delivra** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Delivra does not send SPF alignment emails by default, so DKIM is the best way to configure this sender. Configuring DKIM authentication for your Delivra emails ======================================================= **1.** In your ESP account, click on **Settings** icon at the top right, then **Account Management**, then **Domain Keys**. **2.** On the Domain Keys page, click the yellow **Create Domain Key** button. **3.** Enter domain name, select key size, click **OK**. **4.** Hover over the new record and click the blue **View** button on the right. **5.** Copy and send the Domain Name, DKIM TXT Record Address, and DNS TXT Record values to the individual who manages your DNS records (likely your IT department) to publish the record. **Important**: If you manage your domain in Valimail, you will need to add the TXT DKIM key on your domain's Configuration page in Valimail. **6.** Enable signing once the TXT DKIM key/record has been published in Valimail/DNS. **7.** Click on **Settings** icon at the top right, then **Account Management**, then **Domain Keys**. **8.** Hover over your domain’s record, click the drop-down arrow next to **View** and click **Enable Signing**. You can also find the instructions on how to set up DKIM and SPF for Delivra, **[here](https://support.delivra.com/hc/en-us/articles/4403340180891-DKIM-Instructions-and-FAQ) **. Add a Delivra DKIM key in Valimail ================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Delivra emails ====================================================== Once you establish that Delivra is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. ​ * * * Related Articles [Sophos Email Security](https://support.valimail.com/en/articles/8752173-sophos-email-security) [Everlytic](https://support.valimail.com/en/articles/8754630-everlytic) [MailPoet](https://support.valimail.com/en/articles/8757459-mailpoet) [Namecheap](https://support.valimail.com/en/articles/8757550-namecheap) [Veeva](https://support.valimail.com/en/articles/8758198-veeva) Did this answer your question? 😞😐😃 --- # Front | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754762-front#main-content) Table of contents [](https://support.valimail.com/en/articles/8754762-front#h_30d9866b6e) [](https://support.valimail.com/en/articles/8754762-front#h_c8e1e00dee) [](https://support.valimail.com/en/articles/8754762-front#h_7eedbacb6f) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Front Front ===== How to set up DMARC for Front in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754762-front#h_30d9866b6e) [](https://support.valimail.com/en/articles/8754762-front#h_c8e1e00dee) [](https://support.valimail.com/en/articles/8754762-front#h_7eedbacb6f) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM configuration process for **Front**. Because this service leverages SendGrid's email infrastructure, it requires additions to your DNS records outside of the Valimail platform. Adding Front as an authorized sender in the Valimail platform usually requires a dedicated subdomain to be pointed to the Front infrastructure and typically the DKIM keys will be added in the Valimail platform. Configuring DKIM authentication for your Front emails ===================================================== There is one deliverability settings page visible to Company Admins where you can configure records for all your email domains in one place. If you are not a Company Admin, you will not see this settings page and will need to get your admin’s help. Follow these steps to add your SPF/DKIM records for each domain you use to send emails from Front. **1.** Click the **gear icon** on the top right of Front and into the **Company settings** tab. **2.** Click on the **Deliverability** tab. Here, company admins can configure SPF/DKIM records. _This page will only be visible to Company Admins after they add at least one team SMTP channel._ [![a screenshot of a web page](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920381709/9c0a1a4812f25506e498df99/mcEM9JiW-e-ENKiRb8XxpQmRKA4nfeQDLg.png?expires=1755792000&signature=f71b310b588390d2904ecc5ddd0e19014df6bce3698ef19602a8d59010ca3af0&req=fSInFcF%2FmoFWFb4f3HP0gJ9HD04H1BJQ8JDSvQXfh9qmJHBoMNRBhOxxEMNw%0AWD0ynlF%2FJ4SH9oPbRg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920381709/9c0a1a4812f25506e498df99/mcEM9JiW-e-ENKiRb8XxpQmRKA4nfeQDLg.png?expires=1755792000&signature=f71b310b588390d2904ecc5ddd0e19014df6bce3698ef19602a8d59010ca3af0&req=fSInFcF%2FmoFWFb4f3HP0gJ9HD04H1BJQ8JDSvQXfh9qmJHBoMNRBhOxxEMNw%0AWD0ynlF%2FJ4SH9oPbRg%3D%3D%0A) **Note**: If you do not see the Deliverability tab, it is likely because only individual SMTP inboxes have been added. If this is the case, please follow the instructions **[here](https://help.front.com/t/80249r#individual-channels) ** to add SPF/DKIM records for individual SMTP channels. **3.** You will see a list of your SMTP channel domains under **Domains** on the left. Any email domains with missing SPF/DKIM records will have a yellow warning icon. Select a domain to view its DNS records. [![a screenshot of a email](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920381710/933e4a2169319571f6f0dfa5/i1m9oLnYMZjPAuEiYbxmxTOv4yK1nyeqmA.png?expires=1755792000&signature=9824d2dfe5c062bc5d35bfc1e5cfee2fbe1eec51bb1d6f171c9d286badb5eadb&req=fSInFcF%2FmoBfFb4f3HP0gFfOqFFbmr9YlIboHBgT2Myn5bRRqosaRZw74TJM%0ANCbWUmAcP7r%2FTujMpA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920381710/933e4a2169319571f6f0dfa5/i1m9oLnYMZjPAuEiYbxmxTOv4yK1nyeqmA.png?expires=1755792000&signature=9824d2dfe5c062bc5d35bfc1e5cfee2fbe1eec51bb1d6f171c9d286badb5eadb&req=fSInFcF%2FmoBfFb4f3HP0gFfOqFFbmr9YlIboHBgT2Myn5bRRqosaRZw74TJM%0ANCbWUmAcP7r%2FTujMpA%3D%3D%0A) **4.** Copy the Values from the DNS records in Front, and add them as a DNS record in your DNS provider settings. Each DNS provider offers a different UI to add these entries to the DNS. Please ask your IT department if you're unsure how to do this. **Note**: If you want to manage the DKIM key in Valimail, the TXT DKIM key needs to be added in **Valimail Enforce**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920381712/7a4d2975bcd088a178ed0f6a/aD3ofAOJALS2RRlzACId_vRGV2oa4AYhow.png?expires=1755792000&signature=f3690fead1918fd53be1e2c0739a63ee9df196badde1cd7abcfe68acc78b7657&req=fSInFcF%2FmoBdFb4f3HP0gM7Gjvurlz7rU0e8dh7Cyl5KY6VHM%2BvLBBaIQWOq%0AZR%2FMVkQ%2B5fSeN02qQw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920381712/7a4d2975bcd088a178ed0f6a/aD3ofAOJALS2RRlzACId_vRGV2oa4AYhow.png?expires=1755792000&signature=f3690fead1918fd53be1e2c0739a63ee9df196badde1cd7abcfe68acc78b7657&req=fSInFcF%2FmoBdFb4f3HP0gM7Gjvurlz7rU0e8dh7Cyl5KY6VHM%2BvLBBaIQWOq%0AZR%2FMVkQ%2B5fSeN02qQw%3D%3D%0A) **5.** Once you've added the records in Valimail Enforce and in your DNS, you can come back to Front and click **Check DNS settings**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920381720/fd5407a7126cad760bc2c4b8/opkqARkDPq9PwCsJxYpqU-ISTTaGlqV0Cg.png?expires=1755792000&signature=ca9bb1dc879c9d8630c129abeda3884745c60754143ed7ece44a1997ed8c80ed&req=fSInFcF%2FmoNfFb4f3HP0gHruL%2BRhjjFPoE1ZFS887gaBlLuBgz8b2%2FIPmX4D%0AVXcOelYW8XghbcjGiw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920381720/fd5407a7126cad760bc2c4b8/opkqARkDPq9PwCsJxYpqU-ISTTaGlqV0Cg.png?expires=1755792000&signature=ca9bb1dc879c9d8630c129abeda3884745c60754143ed7ece44a1997ed8c80ed&req=fSInFcF%2FmoNfFb4f3HP0gHruL%2BRhjjFPoE1ZFS887gaBlLuBgz8b2%2FIPmX4D%0AVXcOelYW8XghbcjGiw%3D%3D%0A) This will trigger a check by SendGrid to verify that your DNS configuration is correct. Be aware that SendGrid might not see your changes before the time specified in your DNS TTL settings. Wait a few seconds and the validation result will appear (with the encountered errors if any). **6.** When you’ve successfully added the SPF/DKIM records, the warning icon will be removed from the channel name in the list and the DNS records will say **Verified**. [![a screenshot of a phone](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920381721/158dfe0ee2927456484fc857/9AFmvb72eXf-NIroWMYvL5ZDn9BLpOayOg.png?expires=1755792000&signature=3e3280e70e5711e4ea22297b0390123263b4db4ce62bf871bb856551853c84b5&req=fSInFcF%2FmoNeFb4f3HP0gArBhF3O%2FHSW1im0YvC36aXpfi%2BlCLp9Cnnk%2F3an%0AfdwEOnJpbnKPuY6fsw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920381721/158dfe0ee2927456484fc857/9AFmvb72eXf-NIroWMYvL5ZDn9BLpOayOg.png?expires=1755792000&signature=3e3280e70e5711e4ea22297b0390123263b4db4ce62bf871bb856551853c84b5&req=fSInFcF%2FmoNeFb4f3HP0gArBhF3O%2FHSW1im0YvC36aXpfi%2BlCLp9Cnnk%2F3an%0AfdwEOnJpbnKPuY6fsw%3D%3D%0A) You can also find the instructions to set up DKIM and SPF for Front **[here](https://help.front.com/t/80249r/deliverability-settings-and-spfdkim) **. Add a Front DKIM key in Valimail ================================ You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Front emails ==================================================== Once you establish that Front is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Flywheel](https://support.valimail.com/en/articles/8754708-flywheel) [Groove HQ](https://support.valimail.com/en/articles/8754800-groove-hq) [Promoter.io](https://support.valimail.com/en/articles/8757967-promoter-io) [Stamped.io](https://support.valimail.com/en/articles/8759545-stamped-io) [Q4 Web Systems](https://support.valimail.com/en/articles/8825066-q4-web-systems) Did this answer your question? 😞😐😃 --- # Flywheel | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754708-flywheel#main-content) Table of contents [](https://support.valimail.com/en/articles/8754708-flywheel#h_5fc723aacf) [](https://support.valimail.com/en/articles/8754708-flywheel#h_efa592ff25) [](https://support.valimail.com/en/articles/8754708-flywheel#h_82ec5a0a17) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Flywheel Flywheel ======== How to set up DMARC for Flywheel in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754708-flywheel#h_5fc723aacf) [](https://support.valimail.com/en/articles/8754708-flywheel#h_efa592ff25) [](https://support.valimail.com/en/articles/8754708-flywheel#h_82ec5a0a17) SPF(supported) / (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Flywheel** and how they are managed in Valimail. Because this service leverages Sendgrid's email infrastructure, it requires additions to your DNS records outside of the Valimail platform. Adding **Flywheel** as an authorized sender in the Valimail platform usually requires a dedicated subdomain to be pointed to the Sendgrid infrastructure and typically the DKIM keys will be added in the Valimail platform. Configuring DKIM authentication for your Flywheel emails ======================================================== **1.** Go to the **Advanced** tab and look for the **Email Deliverability** card. **Note**: If you don’t see the Email Deliverability card you will need to [reach out to support](http://app.getflywheel.com/help) for help. [![a screenshot of a web page](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920367898/2d57f903dd418ecfb016c436/yJzbSX4sBe9GwiwqF-KTIQ-_9mUYsFlWEA.png?expires=1755792000&signature=3d4aa5ca450ffc39bac6222ba19767f77df8a1e96e70842b84eb07e2d768305b&req=fSInFc95lYhXFb4f3HP0gFlpoD6IHeOwK2ossk2deLSK8IdNYTxIgNRh0NQ3%0AevTi%2FyBlLQSDI%2BPSMg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920367898/2d57f903dd418ecfb016c436/yJzbSX4sBe9GwiwqF-KTIQ-_9mUYsFlWEA.png?expires=1755792000&signature=3d4aa5ca450ffc39bac6222ba19767f77df8a1e96e70842b84eb07e2d768305b&req=fSInFc95lYhXFb4f3HP0gFlpoD6IHeOwK2ossk2deLSK8IdNYTxIgNRh0NQ3%0AevTi%2FyBlLQSDI%2BPSMg%3D%3D%0A) **2.** Click **Set up email**. [![a screenshot of a website](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920367905/7a021ce749455d08703413fc/BvrIMjJOQ_kHoIxlSqAFKey-sh0OY-j1jQ.png?expires=1755792000&signature=664ec50c8d54904509af1847fd6ea0fa2fc966d80c80b99b89460caefd90ff91&req=fSInFc95lIFaFb4f3HP0gBo5V22Rassi4M8EBHWekfirH6XwsIQvATrWU7zZ%0ASuI9PpsjFb%2FASimATQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920367905/7a021ce749455d08703413fc/BvrIMjJOQ_kHoIxlSqAFKey-sh0OY-j1jQ.png?expires=1755792000&signature=664ec50c8d54904509af1847fd6ea0fa2fc966d80c80b99b89460caefd90ff91&req=fSInFc95lIFaFb4f3HP0gBo5V22Rassi4M8EBHWekfirH6XwsIQvATrWU7zZ%0ASuI9PpsjFb%2FASimATQ%3D%3D%0A) **3.** Select the domain you want to authenticate. A pop-up will appear asking you to select the domain that you want to authenticate. Simply choose the domain from the dropdown and then click **Set Domain and Begin Setup**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920367909/f7a9b0184594203ee855268f/QhuNG8uHm4RcxymR8eGMo8VkIDO_LUn1Ng.png?expires=1755792000&signature=da7aec77d1e7f53d5dccd761b7ee5bcc018365b8f5a354543a09064e19efb60d&req=fSInFc95lIFWFb4f3HP0gHWO6FrI7AyUd15SvGlFZ11JwJULTqDbzlHG6%2B85%0AOrgnxbjiyQKE3Alskg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920367909/f7a9b0184594203ee855268f/QhuNG8uHm4RcxymR8eGMo8VkIDO_LUn1Ng.png?expires=1755792000&signature=da7aec77d1e7f53d5dccd761b7ee5bcc018365b8f5a354543a09064e19efb60d&req=fSInFc95lIFWFb4f3HP0gHWO6FrI7AyUd15SvGlFZ11JwJULTqDbzlHG6%2B85%0AOrgnxbjiyQKE3Alskg%3D%3D%0A) **Note**: Only the domains that have been added to your site will appear in the domain drop down. If you have not added your domain to Flywheel, you will not be able to authenticate that domain with SendGrid. **4.** Add CNAME records to your DNS provider. After you select your domain, you’ll be redirected to a page that will explain how to add the CNAME records. Follow the instructions to add them, then come back to this page and click **Check Validation**. **Important**: If you manage DKIM in Valimail for your domain, you will need to add the 2 CNAME DKIM keys on your domain's Configuration page in Valimail Enforce and add the 3rd CNAME record in your DNS. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920367915/5f0641411612f39879dd326d/JnPS-fjgtByoWa3TtFgPZgM1Ks0AADT09Q.png?expires=1755792000&signature=94a1cd5f5a1aa3a5bf959d83225b69ce765e50367701727e48dad5a82c578ba4&req=fSInFc95lIBaFb4f3HP0gPEt60P7%2FyGoGrwJdTlFzrfwVyqsZYdroMFzVySR%0AGR2AcPW5EZXClCDKIA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920367915/5f0641411612f39879dd326d/JnPS-fjgtByoWa3TtFgPZgM1Ks0AADT09Q.png?expires=1755792000&signature=94a1cd5f5a1aa3a5bf959d83225b69ce765e50367701727e48dad5a82c578ba4&req=fSInFc95lIBaFb4f3HP0gPEt60P7%2FyGoGrwJdTlFzrfwVyqsZYdroMFzVySR%0AGR2AcPW5EZXClCDKIA%3D%3D%0A) **5.** We’ll make sure the validation worked. After you add the CNAME records in Valimail and to your DNS provider and click **Ok, I’m Done**, we’ll do some verifying on our end and then let you know whether or not the CNAME records were successfully added. If they weren’t, we’ll show you which records errored out so you can try and fix those with your DNS provider. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920367920/85a2bb99256f886fbfc09bdf/IV7gloysXCDkdZ3qzfJPshsyQ2uGJFcT4g.png?expires=1755792000&signature=dd23f48e006b58f00f679c4649e7f50d17130785558edfc026dd9dadcda47614&req=fSInFc95lINfFb4f3HP0gO7c%2BDmKHmcBIUgytGZbYH%2FtakzZL1UsIZ%2FqxoX5%0AaGrUy9CLcShxkjST8g%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920367920/85a2bb99256f886fbfc09bdf/IV7gloysXCDkdZ3qzfJPshsyQ2uGJFcT4g.png?expires=1755792000&signature=dd23f48e006b58f00f679c4649e7f50d17130785558edfc026dd9dadcda47614&req=fSInFc95lINfFb4f3HP0gO7c%2BDmKHmcBIUgytGZbYH%2FtakzZL1UsIZ%2FqxoX5%0AaGrUy9CLcShxkjST8g%3D%3D%0A) **6.** When everything validates successfully, you’ll be taken back to the Advanced page with a success banner and an indicator in the card that your domain was successfully authenticated. [![Add a DKIM key in Valimail](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920367922/b924293e755c79ba73b94bf3/DdPRwKXz5wM6FAPpifdrBVThFgHyiSPygA.png?expires=1755792000&signature=cda63877a67a2b27e431156ca024faee310a9ff1f602dafd152b0b59e575758a&req=fSInFc95lINdFb4f3HP0gHqKtuDT6rbx%2BSrfyxWOZhqHTM2FPkk8U6Ipv39A%0AEnUeRmacROKZo8%2FyKQ%3D%3D%0A)](https://intercom.help/valimail-4dffb6ef6e39/en/articles/8466384-adding-a-dkim-key-in-enforce-align) **Note**: You can always check the status of your domain authentication set-up in the Email Deliverability card on the Advanced tab. An orange banner means that you didn’t finish the set-up and a red banner means that your records didn’t validate correctly with your DNS provider. Double check that the CNAME records are correct and then try again. [![a screenshot of a web page](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920367929/262638e8bb7663ae44bf37fc/NID8LGOptqFsfo6_nkGgeiYb0F4TjPRyHg.png?expires=1755792000&signature=80b7f54c922837fd7d822a9170a2057d92b99fc17c3ef52df9443e846a8d1df5&req=fSInFc95lINWFb4f3HP0gCLJ2rb4%2BG6rFeeOr5AKOsDXQEV%2FfZMoNPqWAJAg%0AMisjCtL7wZDdOBrEsw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920367929/262638e8bb7663ae44bf37fc/NID8LGOptqFsfo6_nkGgeiYb0F4TjPRyHg.png?expires=1755792000&signature=80b7f54c922837fd7d822a9170a2057d92b99fc17c3ef52df9443e846a8d1df5&req=fSInFc95lINWFb4f3HP0gCLJ2rb4%2BG6rFeeOr5AKOsDXQEV%2FfZMoNPqWAJAg%0AMisjCtL7wZDdOBrEsw%3D%3D%0A) You can also find the instructions on how to set up DKIM and SPF for Flywheel, **[here](https://getflywheel.com/wordpress-support/sending-email-on-flywheel/) **. Add a Flywheel DKIM key in Valimail =================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Flywheel emails ======================================================= Once you establish that Flywheel is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Accredible](https://support.valimail.com/en/articles/8470991-accredible) [Sendgrid](https://support.valimail.com/en/articles/8700033-sendgrid) [Kayako](https://support.valimail.com/en/articles/8757113-kayako) [Vanilla](https://support.valimail.com/en/articles/8758197-vanilla) [ConnectBooster](https://support.valimail.com/en/articles/8766144-connectbooster) Did this answer your question? 😞😐😃 --- # Greenvelope | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754793-greenvelope#main-content) Table of contents [](https://support.valimail.com/en/articles/8754793-greenvelope#h_195bb36e19) [](https://support.valimail.com/en/articles/8754793-greenvelope#h_f980a273bc) [](https://support.valimail.com/en/articles/8754793-greenvelope#h_eb1bce3838) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Greenvelope Greenvelope =========== How to set up DMARC for Greenvelope in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754793-greenvelope#h_195bb36e19) [](https://support.valimail.com/en/articles/8754793-greenvelope#h_f980a273bc) [](https://support.valimail.com/en/articles/8754793-greenvelope#h_eb1bce3838) SPF(not supported) DKIM(recommended) This article covers the process of authenticating emails sent from the **Greevelope** service on behalf of your organization's domain(s) and how the authentication records are managed in Valimail. Configuring DKIM authentication for your Greenvelope emails =========================================================== Greenvelope uses a single standard TXT DKIM key: **gv**.\_domainkey "v=DKIM1; k=rsa; p=**MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCl43nwaq3SW8v7Bu5OWdVfWlfGg7tDC3OUqoldlUwW1dZH1DCbYXUBoI7aKtAdlbU8+4DUK53vTUrb6rQVbeoL9lQ9596e/Vt3HwqViOTSfM8WQuCXqkDN2D+q73wJ6y9DgpAFVONwIIVWd8jZQ32+AAGiB7FJngjXyyA6Y97dCwIDAQAB**" Once the DKIM key has been added to the Valimail Platform please perform these steps within **Greenvelope Admin Console**: **1.** Go to the **Details** tab. **2.** Go to **Information**. **3.** Open the **Advanced Options** dropdown. **4.** Click to **purchase/turn on** this feature. [![Advanced Options menu](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920388144/0ed7663b90ebe04e8f1ed6fa/mGvP2Nlrzm4TNa0PrpeXMxh-1JAwHOyBMA.png?expires=1755792000&signature=db98e25d347eab6b5a15e9e8aa4ba33b7cb33988609c2b0973c8e6792273a0fc&req=fSInFcF2nIVbFb4f3HP0gLix%2BhtEKnOiRB5k0KHefREMjzml2%2FphWSsjW02W%0AwDBqNxqTCKlnvbVXjg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920388144/0ed7663b90ebe04e8f1ed6fa/mGvP2Nlrzm4TNa0PrpeXMxh-1JAwHOyBMA.png?expires=1755792000&signature=db98e25d347eab6b5a15e9e8aa4ba33b7cb33988609c2b0973c8e6792273a0fc&req=fSInFcF2nIVbFb4f3HP0gLix%2BhtEKnOiRB5k0KHefREMjzml2%2FphWSsjW02W%0AwDBqNxqTCKlnvbVXjg%3D%3D%0A) **Note**: Screenshot from the Vendor's configuration page. You can also find the instructions on how to set up DKIM **[here](https://support.greenvelope.com/hc/en-us/articles/360022921914-Set-Up-DKIM-Business-Accounts-Only-Premium-Feature-) **. Add a Greevelope DKIM key in Valimail ===================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Greenvelope emails ========================================================== Once you establish that Greenvelope is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Centercode](https://support.valimail.com/en/articles/8752252-centercode) [Event Farm](https://support.valimail.com/en/articles/8766044-event-farm) [Active24](https://support.valimail.com/en/articles/8825867-active24) [Emercury](https://support.valimail.com/en/articles/8835045-emercury) [Iqvia](https://support.valimail.com/en/articles/8854522-iqvia) Did this answer your question? 😞😐😃 --- # GetResponse | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754772-getresponse#main-content) Table of contents [](https://support.valimail.com/en/articles/8754772-getresponse#h_6a394c1843) [](https://support.valimail.com/en/articles/8754772-getresponse#h_fc614e082a) [](https://support.valimail.com/en/articles/8754772-getresponse#h_89ba2793fe) [](https://support.valimail.com/en/articles/8754772-getresponse#h_855cdcf8eb) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) GetResponse GetResponse =========== How to set up DMARC for GetResponse in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754772-getresponse#h_6a394c1843) [](https://support.valimail.com/en/articles/8754772-getresponse#h_fc614e082a) [](https://support.valimail.com/en/articles/8754772-getresponse#h_89ba2793fe) [](https://support.valimail.com/en/articles/8754772-getresponse#h_855cdcf8eb) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **GetResponse** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your GetResponse emails =========================================================== Generate a DKIM key in GetResponse ---------------------------------- **1.** In the GetResponse Dashboard, click on the **profile icon** -> **Manage account** -> **Email addresses**. **2.** Click on **Authenticate** next to the domain name you would like to generate the DKIM key for. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920383620/5aacecccfee6afb66a260e38/16Bklh3azXrDYJis68KCCkdJMXM8nr2SuQ.png?expires=1755792000&signature=dd879965a7322db58aef92a05fd01cad8e7d249ff5deb1eee2a704acaae84ede&req=fSInFcF9m4NfFb4f3HP0gMHtUkw8%2FAQNSSA333y1SMDeDElYtfECDGxzYZMK%0Amo%2FgwTc7ekUsrHTpRg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920383620/5aacecccfee6afb66a260e38/16Bklh3azXrDYJis68KCCkdJMXM8nr2SuQ.png?expires=1755792000&signature=dd879965a7322db58aef92a05fd01cad8e7d249ff5deb1eee2a704acaae84ede&req=fSInFcF9m4NfFb4f3HP0gMHtUkw8%2FAQNSSA333y1SMDeDElYtfECDGxzYZMK%0Amo%2FgwTc7ekUsrHTpRg%3D%3D%0A) **3.** Copy TXT host and value from the pop-up window: [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920383622/a04b8c66105d7cf76140db28/Qh1PXqNKayqCoKzrfVaNeVGcpWf9Fcp9Cw.png?expires=1755792000&signature=7e6285b75f6ff2be448db2a10acaad9ccbc87fee850004789ba759cf472e23b5&req=fSInFcF9m4NdFb4f3HP0gAPmjmD94cgt9LxeOmdebgzafYzMRLNKnCPRI4rh%0Azdj7H1QWnBBjrVfnDQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920383622/a04b8c66105d7cf76140db28/Qh1PXqNKayqCoKzrfVaNeVGcpWf9Fcp9Cw.png?expires=1755792000&signature=7e6285b75f6ff2be448db2a10acaad9ccbc87fee850004789ba759cf472e23b5&req=fSInFcF9m4NdFb4f3HP0gAPmjmD94cgt9LxeOmdebgzafYzMRLNKnCPRI4rh%0Azdj7H1QWnBBjrVfnDQ%3D%3D%0A) **4.** Add the TXT DKIM key in Valimail Enforce using the instructions in the next article chapter. **5.** Once the DKIM key is added in Valimail Enforce, make sure the DKIM record shows as verified/enabled in GetResponse. You can also find the instructions on how to set up DKIM and SPF for GetResponse **[here](https://www.getresponse.com/help/what-is-dkim-and-how-do-i-configure-it.html) **. Add a GetResponse DKIM key in Valimail ====================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your GetResponse emails ========================================================== Once you establish that GetResponse is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Influitive](https://support.valimail.com/en/articles/8755641-influitive) [Netcore](https://support.valimail.com/en/articles/8757552-netcore) [NetcoreCloud](https://support.valimail.com/en/articles/8757811-netcorecloud) [Zoho Books](https://support.valimail.com/en/articles/8758255-zoho-books) [Sarbacane](https://support.valimail.com/en/articles/8758341-sarbacane) Did this answer your question? 😞😐😃 --- # Freshservice | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754739-freshservice#main-content) Table of contents [](https://support.valimail.com/en/articles/8754739-freshservice#h_716da95259) [](https://support.valimail.com/en/articles/8754739-freshservice#h_94260ee149) [](https://support.valimail.com/en/articles/8754739-freshservice#h_bb0df08084) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Freshservice Freshservice ============ How to set up DMARC for Freshservice in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754739-freshservice#h_716da95259) [](https://support.valimail.com/en/articles/8754739-freshservice#h_94260ee149) [](https://support.valimail.com/en/articles/8754739-freshservice#h_bb0df08084) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Freshservice** and how are they managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. DKIM and SPF configuration for Freshservice is done through a dedicated subdomain, like **fsdkim.yourdomain.com** Configuring DKIM authentication for your Freshservice emails ============================================================ **1.** Log in to your Freshservice account as an admin. **2.** Go to **Admin** -> **Support Channels** -> **Email** -> **Set up SPF and DKIM email authentication**. **3.** If you've set up an email address that uses a custom domain name and choose to send emails via Freshservice Mail Server, the domain name will appear on this page automatically if the email address is verified. You cannot add or update the domain name here. **4.** Click on **Get Started** for the email domain(s) present on this page. **5.** Copy the 3 DKIM key records and add them in **Valimail Enforce**. Additionally, copy and publish the 4th CNAME record in your **DNS** directly - this will allow Freshservice to publish an SPF record for the selected subdomain. | | | | --- | --- | | **hostname** | **value** | | fs.\_domainkey.yourdomain.com | wl\*\*\*\*\*\*s1.domainkey.freshemail.io | | fs2.\_domainkey.yourdomain.com | wl\*\*\*\*\*\*s2.domainkey.freshemail.io | | fs3.\_domainkey.yourdomain.com | wl\*\*\*\*\*\*s3.domainkey.freshemail.io | | fsdkim.yourdomain.com | spfmx3.domainkey.freshemail.io | **6.** Once you have completed adding the records, you need to return to Freshservice and verify your domain. Expand the domain settings on the same page and click on **Verify**. If the DNS settings are published correctly, it will show the status as **Verified**. The status of each record will also be reflected by a tick/cross. **After Verification in Freshservice** * An email is sent to the **account** and **super admins** when the verification is complete. One email is sent for each domain name you have configured and verified. You can find the instructions on how to setup DKIM in Freshservice **[here](https://support.freshservice.com/en/support/solutions/articles/50000003933-step-by-step-guide-to-add-spf-and-dkim-email-authentication-in-freshservice) **. Add a Freshservice DKIM key in Valimail ======================================= You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Freshservice emails =========================================================== Once you establish that Freshservice is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Beamery](https://support.valimail.com/en/articles/8471015-beamery) [Sendgrid](https://support.valimail.com/en/articles/8700033-sendgrid) [Dyn Email Services](https://support.valimail.com/en/articles/8754571-dyn-email-services) [SALESmanago](https://support.valimail.com/en/articles/8758315-salesmanago) [Mailrelay](https://support.valimail.com/en/articles/8857242-mailrelay) Did this answer your question? 😞😐😃 --- # GoodData | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754777-gooddata#main-content) Table of contents [](https://support.valimail.com/en/articles/8754777-gooddata#h_01d528d0ef) [](https://support.valimail.com/en/articles/8754777-gooddata#h_f3fdc307c6) [](https://support.valimail.com/en/articles/8754777-gooddata#h_f24a61a57c) [](https://support.valimail.com/en/articles/8754777-gooddata#h_6b09ef6e87) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) GoodData GoodData ======== How to set up DMARC for GoodData in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754777-gooddata#h_01d528d0ef) [](https://support.valimail.com/en/articles/8754777-gooddata#h_f3fdc307c6) [](https://support.valimail.com/en/articles/8754777-gooddata#h_f24a61a57c) [](https://support.valimail.com/en/articles/8754777-gooddata#h_6b09ef6e87) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **GoodData** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your GoodData emails ======================================================== Please reach out to GoodData Customer Support or to your Account Manager on their side for providing you a DKIM key that can sign emails for your domain. You can also find the instructions on how to set up DKIM and SPF **[here](https://help.gooddata.com/doc/free/en/expand-your-gooddata-platform/gooddata-integration-into-your-application/white-label-your-domain/configure-dkim-for-outgoing-email/?scroll-translations:language-key=ja_jp&search=spf) **. Add a GoodData DKIM key in Valimail =================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Marketo emails ====================================================== Once you establish that Marketo is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. Enable SPF alignment in GoodData for your domain ================================================ You may notice that GoodData emails are not authenticated via SPF, even after you have added GoodData to your domain's configuration. This is likely caused by GoodData not sending SPF aligned-mail and can be corrected by configuring a CNAME record. More details on how to achieve this are found **[here](https://support.gooddata.com/hc/en-us) **. * * * Related Articles [Netcore](https://support.valimail.com/en/articles/8757552-netcore) [Sitecore](https://support.valimail.com/en/articles/8759530-sitecore) [Sender](https://support.valimail.com/en/articles/8766405-sender) [forpsi](https://support.valimail.com/en/articles/8835055-forpsi) [Exlibris](https://support.valimail.com/en/articles/9096838-exlibris) Did this answer your question? 😞😐😃 --- # Freshmail | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754737-freshmail#main-content) Table of contents [](https://support.valimail.com/en/articles/8754737-freshmail#h_9e30fe1738) [](https://support.valimail.com/en/articles/8754737-freshmail#h_8535845875) [](https://support.valimail.com/en/articles/8754737-freshmail#h_26e30404fb) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Freshmail Freshmail ========= How to set up DMARC for Freshmail in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754737-freshmail#h_9e30fe1738) [](https://support.valimail.com/en/articles/8754737-freshmail#h_8535845875) [](https://support.valimail.com/en/articles/8754737-freshmail#h_26e30404fb) SPF(supported) / (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **FreshMail** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your FreshMail emails ========================================================= **1.** Select **Settings** in the top right corner of the screen. [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920375466/e15eb4f912c3029dd4b9d852/UX2rTH_foVdn9Q9NvfPZ80RdaOOumAx8aw.png?expires=1755792000&signature=8c3d1dc9e03c365677ef81da0a583c0203f9b59d809225aa48e11f3cc1a727d2&req=fSInFc57mYdZFb4f3HP0gOzG5EJLacrhnCy%2BN63lmXkgVmTJWTyH8Y9vnl2V%0Aal3mONtZ28gdLXG1eA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920375466/e15eb4f912c3029dd4b9d852/UX2rTH_foVdn9Q9NvfPZ80RdaOOumAx8aw.png?expires=1755792000&signature=8c3d1dc9e03c365677ef81da0a583c0203f9b59d809225aa48e11f3cc1a727d2&req=fSInFc57mYdZFb4f3HP0gOzG5EJLacrhnCy%2BN63lmXkgVmTJWTyH8Y9vnl2V%0Aal3mONtZ28gdLXG1eA%3D%3D%0A) **2.** Next, click on the **DKIM verification** in the menu on the left. [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920375468/27ad6c56799941ba22464727/xuAdPqvzwCU96yWWgSszH7BF0aBdOEqn1g.png?expires=1755792000&signature=df88524155932a6bfe8a409f7a285f8e0678b0493cc7f427be2dd3779c062139&req=fSInFc57mYdXFb4f3HP0gNJEDsbl4M%2FTcddUEbqffD8bw8jkvJbz9OWNJmUN%0Ac7Oz2jNk%2F4%2FWxr2pTg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920375468/27ad6c56799941ba22464727/xuAdPqvzwCU96yWWgSszH7BF0aBdOEqn1g.png?expires=1755792000&signature=df88524155932a6bfe8a409f7a285f8e0678b0493cc7f427be2dd3779c062139&req=fSInFc57mYdXFb4f3HP0gNJEDsbl4M%2FTcddUEbqffD8bw8jkvJbz9OWNJmUN%0Ac7Oz2jNk%2F4%2FWxr2pTg%3D%3D%0A) **3.** You then need to click the **Authenticate new domain**. [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920375469/77042e873c3d9e018108339d/XFdkU3OUGXg1C5t0XgQlKuGiZ7F6GUkYfw.png?expires=1755792000&signature=4fa4709b515ceab2bbccb070aaca562341ef3abe6559acf6ffbf083a28101b52&req=fSInFc57mYdWFb4f3HP0gM29FYALhhLC6AaihdWdiT9uWY%2FsLNdkc3FgZXwt%0A6OnwW7sJ8%2Fx5PdYW0w%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920375469/77042e873c3d9e018108339d/XFdkU3OUGXg1C5t0XgQlKuGiZ7F6GUkYfw.png?expires=1755792000&signature=4fa4709b515ceab2bbccb070aaca562341ef3abe6559acf6ffbf083a28101b52&req=fSInFc57mYdWFb4f3HP0gM29FYALhhLC6AaihdWdiT9uWY%2FsLNdkc3FgZXwt%0A6OnwW7sJ8%2Fx5PdYW0w%3D%3D%0A) **4.** This will open a domain authentication window for DKIM settings. Enter the address of the domain to which you wish to add the public key. If everything is set correctly, your domain will be authenticated. However, if you the status shows an unauthenticated domain, it is possible that either the domain was entered with an error (check again if there is no typo) or the security feature was set incorrectly. In this case, click **Verify** and then copy the record displayed and place it in your server within the DNS zone. [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920375473/cacc8fa726eaa4f6a9d7e34b/Tifx5CjBMK3c-qgEghmZDHe0SESHtI4AnA.png?expires=1755792000&signature=a061479efcd9b40e9d20b7191fe78cda1c9b6251ecd3bb19ba09df2ddd06374b&req=fSInFc57mYZcFb4f3HP0gEU4LYHPysne0kmXDrJJdAiAmX%2BjISHUsat%2Bj3CX%0A%2BHdihAUQhBz8XbSjeg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920375473/cacc8fa726eaa4f6a9d7e34b/Tifx5CjBMK3c-qgEghmZDHe0SESHtI4AnA.png?expires=1755792000&signature=a061479efcd9b40e9d20b7191fe78cda1c9b6251ecd3bb19ba09df2ddd06374b&req=fSInFc57mYZcFb4f3HP0gEU4LYHPysne0kmXDrJJdAiAmX%2BjISHUsat%2Bj3CX%0A%2BHdihAUQhBz8XbSjeg%3D%3D%0A) **5.** That done, click the **Verify** button and confirm to authenticate the domain once again. If everything is fine, your domain will be displayed as authenticated. If you have any problems or questions, write to: **[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#0f7c7a7f7f607d7b4f697d6a7c67626e6663217f63) ** You can also find the instructions on how to set up DKIM and SPF for FreshMail, **[here](https://freshmail.com/help-and-knowledge/help/what-is-dkim-and-how-to-set-it-up/) **. Add a FreshMail DKIM key in Valimail ==================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your FreshMail emails ======================================================== Once you establish that Freshmail is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Mailjet by Sinch](https://support.valimail.com/en/articles/8757452-mailjet-by-sinch) [MailPoet](https://support.valimail.com/en/articles/8757459-mailpoet) [Sitecore](https://support.valimail.com/en/articles/8759530-sitecore) [Sender](https://support.valimail.com/en/articles/8766405-sender) [Exlibris](https://support.valimail.com/en/articles/9096838-exlibris) Did this answer your question? 😞😐😃 --- # Hushmail | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754827-hushmail#main-content) Table of contents [](https://support.valimail.com/en/articles/8754827-hushmail#h_5cc3398750) [](https://support.valimail.com/en/articles/8754827-hushmail#h_83a428d6d5) [](https://support.valimail.com/en/articles/8754827-hushmail#h_40a48915f4) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Hushmail Hushmail ======== How to set up DMARC for Hushmail in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754827-hushmail#h_5cc3398750) [](https://support.valimail.com/en/articles/8754827-hushmail#h_83a428d6d5) [](https://support.valimail.com/en/articles/8754827-hushmail#h_40a48915f4) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Hushmail** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Hushmail emails ======================================================== To setup DKIM for your Hushmail emails, please add a CNAME DKIM key on your domain's Configuration page in Valimail Enforce. The key should be this format: DKIM Selector: **hush** CNAME Target: **\_dkim.hushmail.com** [Husmail Customer Care](https://www.hushmail.com/contact/support/) will also be happy to answer your questions is your DKIM key will not begin to sign emails. You can also find the instructions on how to set up DKIM and SPF for Hushmail, **[here](https://help.hushmail.com/hc/en-us/articles/360043601032-Setting-DKIM-and-DMARC-for-your-domain) **. Add a Hushmail DKIM key in Valimail =================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Hushmail emails ======================================================= Once you establish that Hushmail is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Autotask](https://support.valimail.com/en/articles/8471013-autotask) [MailUp](https://support.valimail.com/en/articles/8757461-mailup) [ConnectBooster](https://support.valimail.com/en/articles/8766144-connectbooster) [Hellodialog](https://support.valimail.com/en/articles/8835059-hellodialog) [Hornetsecurity](https://support.valimail.com/en/articles/8835060-hornetsecurity) Did this answer your question? 😞😐😃 --- # Instiller | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8755705-instiller#main-content) Table of contents [](https://support.valimail.com/en/articles/8755705-instiller#h_ec8823ee45) [](https://support.valimail.com/en/articles/8755705-instiller#h_5e14860d30) [](https://support.valimail.com/en/articles/8755705-instiller#h_07697662a6) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Instiller Instiller ========= How to set up DMARC for Instiller in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8755705-instiller#h_ec8823ee45) [](https://support.valimail.com/en/articles/8755705-instiller#h_5e14860d30) [](https://support.valimail.com/en/articles/8755705-instiller#h_07697662a6) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Instiller** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Instiller emails ========================================================= Please reach out to Instiller Customer Support (**[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#640c010814240d0a17100d080801164a070b4a110f) **) or to your Account manager on their side to provide you with a DKIM key that can sign emails for your domain. Add an Instiller DKIM key in Valimail ===================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Instiller emails ======================================================== Once you establish that Instiller is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [OneTrust](https://support.valimail.com/en/articles/8772461-onetrust) [JustHost](https://support.valimail.com/en/articles/8776514-justhost) [Symplicity](https://support.valimail.com/en/articles/8852827-symplicity) [Fidelizador](https://support.valimail.com/en/articles/9078224-fidelizador) [Exlibris](https://support.valimail.com/en/articles/9096838-exlibris) Did this answer your question? 😞😐😃 --- # Groove HQ | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754800-groove-hq#main-content) Table of contents [](https://support.valimail.com/en/articles/8754800-groove-hq#h_cf759a1438) [](https://support.valimail.com/en/articles/8754800-groove-hq#h_2f194f587d) [](https://support.valimail.com/en/articles/8754800-groove-hq#h_603a7e0fc3) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Groove HQ Groove HQ ========= How to set up DMARC for Groove HQ in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754800-groove-hq#h_cf759a1438) [](https://support.valimail.com/en/articles/8754800-groove-hq#h_2f194f587d) [](https://support.valimail.com/en/articles/8754800-groove-hq#h_603a7e0fc3) SPF(supported) / (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Groove HQ** and how they are managed in Valimail. Because this service leverages Sendgrid's email infrastructure, it requires additions to your DNS records outside of the Valimail platform. Adding **Groove HQ** as an authorized sender in the Valimail platform usually requires a dedicated subdomain to be pointed to the Sendgrid infrastructure and typically the DKIM keys will be added in the Valimail platform. Configuring DKIM authentication for your Groove HQ emails ========================================================= **1.** In Groove, you need to go to the Inbox you would like to add the CNAME records for: **2.** Go to **Settings** -> **Channels** -> **Email**. **3.** Select which inbox you would like and click the **pencil icon** to edit. **4.** Go to the SMTP configuration tab, you will see the 3 CNAME records that you will need to add to your DNS. [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920388976/25fa52d3c1eb42a07684a4a8/zF0LXLafkJ2EuWw9hyyO5FZnGCh3uHgyXA.png?expires=1755792000&signature=313d9f51d51d809639baca76585f0757545f9f121b95860836bf8a9e1dd784a7&req=fSInFcF2lIZZFb4f3HP0gETDpW105YS5HkrXyn31Az82%2FNAvn0pK1kg6mXVy%0AIyLyV2Ioci%2Fhg4fCeg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920388976/25fa52d3c1eb42a07684a4a8/zF0LXLafkJ2EuWw9hyyO5FZnGCh3uHgyXA.png?expires=1755792000&signature=313d9f51d51d809639baca76585f0757545f9f121b95860836bf8a9e1dd784a7&req=fSInFcF2lIZZFb4f3HP0gETDpW105YS5HkrXyn31Az82%2FNAvn0pK1kg6mXVy%0AIyLyV2Ioci%2Fhg4fCeg%3D%3D%0A) **5.** If you manage DKIM in Valimail for your domain, you will need to add the CNAME DKIM key on your domain's Configuration page in Valimail Enforce and add that TXT record and the other CNAME record in your DNS. In the example above, you need to add in Valimail the first CNAME DKIM key. **6.** Go back to Groove and to your Inbox and SMTP tab. Here you will be able to test that your CNAME records have published. Just under the CNAME records listing is a **Test DNS** button that will show you if the records are set up correctly or not. For each CNAME record there are 2 possible states: Invalid: The records are set up incorrectly or haven't been setup Valid: You're good to go! [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920388978/c0c5938eb80983128020b922/EWlX0yHeFBb1eTOy3GLyLoYHbVh0nGaG1g.png?expires=1755792000&signature=b5b7021802e65d5ff82caf768cdab20ded484569c46539f6100ba908216faed6&req=fSInFcF2lIZXFb4f3HP0gCz5M%2B6YxlM4KgRkqIe8CNT7pwGODGnf2cpwXN1R%0A9LFLm%2FA0sE3DWgIByg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920388978/c0c5938eb80983128020b922/EWlX0yHeFBb1eTOy3GLyLoYHbVh0nGaG1g.png?expires=1755792000&signature=b5b7021802e65d5ff82caf768cdab20ded484569c46539f6100ba908216faed6&req=fSInFcF2lIZXFb4f3HP0gCz5M%2B6YxlM4KgRkqIe8CNT7pwGODGnf2cpwXN1R%0A9LFLm%2FA0sE3DWgIByg%3D%3D%0A) You can also find the instructions on how to set up DKIM and SPF for Groove HQ, **[here](https://help.groovehq.com/help/white-labeling-email-to-avoid-spam-filters) **. Add a Groove HQ DKIM key in Valimail ==================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Groove HQ emails ======================================================== Once you establish that Groove HQ is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Accredible](https://support.valimail.com/en/articles/8470991-accredible) [ARMS](https://support.valimail.com/en/articles/8471009-arms) [Beamery](https://support.valimail.com/en/articles/8471015-beamery) [Intercom](https://support.valimail.com/en/articles/8755711-intercom) [Stamped.io](https://support.valimail.com/en/articles/8759545-stamped-io) Did this answer your question? 😞😐😃 --- # Help Scout | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754806-help-scout#main-content) Table of contents [](https://support.valimail.com/en/articles/8754806-help-scout#h_9fec395104) [](https://support.valimail.com/en/articles/8754806-help-scout#h_035ed59e84) [](https://support.valimail.com/en/articles/8754806-help-scout#h_e77e36a3c5) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Help Scout Help Scout ========== How to set up DMARC for Help Scout in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754806-help-scout#h_9fec395104) [](https://support.valimail.com/en/articles/8754806-help-scout#h_035ed59e84) [](https://support.valimail.com/en/articles/8754806-help-scout#h_e77e36a3c5) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Help Scout** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Help Scout emails ========================================================== **1.** You need 2 CNAME records at your DNS hosting provider. When a recipient server checks for the DKIM key at your domain, these records will forward that check over to Help Scout servers for the key. strong1.\_domainkey.yourdomain.com will point to strong1.\_domainkey.helpscout.net strong2.\_domainkey.yourdomain.com will point to strong2.\_domainkey.helpscout.net **2.** If you manage DKIM for your domain in Valimail, you will need to add these 2 CNAME DKIM keys on your domain's Configuration page in Valimail Enforce. **3.** After you've added the records in Valimail, open your Help Scout mailbox and head over to **Settings** -> **Outgoing Email** and click the **Test Settings** button. If a valid CNAME record is found for your domain, you'll see the DKIM status indicator change to _Active_. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920389503/60860d72ca0b7828d185a18b/U5o2rizRhHpXtWPuS22o3jC_d2u9s0eRGA.png?expires=1755792000&signature=0b93079dabe17992054efcfeab8dd9dfe201a005af8d69b6b80116da28455f35&req=fSInFcF3mIFcFb4f3HP0gEOLYckXnkpaWpXBnK7Z%2Blbd6q%2ByF6U60NnuemCw%0Ag1yN1JsAk5ovPE%2FDdA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920389503/60860d72ca0b7828d185a18b/U5o2rizRhHpXtWPuS22o3jC_d2u9s0eRGA.png?expires=1755792000&signature=0b93079dabe17992054efcfeab8dd9dfe201a005af8d69b6b80116da28455f35&req=fSInFcF3mIFcFb4f3HP0gEOLYckXnkpaWpXBnK7Z%2Blbd6q%2ByF6U60NnuemCw%0Ag1yN1JsAk5ovPE%2FDdA%3D%3D%0A) You can also find the instructions on how to set up DKIM and SPF for Help Scout, **[here](https://docs.helpscout.com/article/666-use-dkim-to-help-with-email-delivery) **. Add a Help Scout DKIM key in Valimail ===================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Help Scout emails ========================================================= Once you establish that Help Scout is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Beamery](https://support.valimail.com/en/articles/8471015-beamery) [Zendesk](https://support.valimail.com/en/articles/8758207-zendesk) [SALESmanago](https://support.valimail.com/en/articles/8758315-salesmanago) [InTouch CRM](https://support.valimail.com/en/articles/8822969-intouch-crm) [Deskpro](https://support.valimail.com/en/articles/8825068-deskpro) Did this answer your question? 😞😐😃 --- # iCIMS | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8755623-icims#main-content) Table of contents [](https://support.valimail.com/en/articles/8755623-icims#h_fe460989d0) [](https://support.valimail.com/en/articles/8755623-icims#h_a6e9cdedb1) [](https://support.valimail.com/en/articles/8755623-icims#h_af8f1ef2d7) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) iCIMS iCIMS ===== How to set up DMARC for iCIMS in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8755623-icims#h_fe460989d0) [](https://support.valimail.com/en/articles/8755623-icims#h_a6e9cdedb1) [](https://support.valimail.com/en/articles/8755623-icims#h_af8f1ef2d7) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **iCIMS** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. iCIMS does not sent SPF aligned emails by default. Configuring DKIM authentication for your iCIMS emails ===================================================== To enable DKIM in iCIMS fro your domain(s), you will need to contact iCIMS by submitting a case to iCIMS Technical Support. iCIMS will then provide a pair of 2048 bit rate CNAME records to facilitate automatic key rotation. A DKIM key will be hosted in the iCIMS system's DNS. Specific email domains for sending must be identified. DKIM keys are not automatically portable to just any email domain. **Note**: You must specify the email domain(s) the DKIM key will be applied to in your authentication request. **Important Note**: Emails will continue to send from the system email domain (e.g., [\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#99e0f6ecebb4faf6f4e9f8f7e0b4f7f8f4fcb2f8ecedf6ebfce9f5e0d9f8fefcf7edeab7f0faf0f4eab7faf6f4) ) until all email authentication methods have been implemented and validations checks have been passed. You can also find the instructions on how to set up DKIM and SPF for iCIMS, **[here](https://community.icims.com/s/article/Configuring-Email-Authentication) **. Add an iCIMS DKIM key in Valimail ================================= You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your iCIMS emails ==================================================== Once you establish that iCIMS is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Netcore](https://support.valimail.com/en/articles/8757552-netcore) [Sitecore](https://support.valimail.com/en/articles/8759530-sitecore) [Eventsforce](https://support.valimail.com/en/articles/8810990-eventsforce) [Hornetsecurity](https://support.valimail.com/en/articles/8835060-hornetsecurity) [QuoteValet](https://support.valimail.com/en/articles/9105009-quotevalet) Did this answer your question? 😞😐😃 --- # Informz (Higher Logic) | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8755700-informz-higher-logic#main-content) Table of contents [](https://support.valimail.com/en/articles/8755700-informz-higher-logic#h_ebc36aa096) [](https://support.valimail.com/en/articles/8755700-informz-higher-logic#h_029d6450b3) [](https://support.valimail.com/en/articles/8755700-informz-higher-logic#h_0abbd7c75e) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Informz (Higher Logic) Informz (Higher Logic) ====================== How to set up DMARC for Informz (Higher Logic) in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8755700-informz-higher-logic#h_ebc36aa096) [](https://support.valimail.com/en/articles/8755700-informz-higher-logic#h_029d6450b3) [](https://support.valimail.com/en/articles/8755700-informz-higher-logic#h_0abbd7c75e) SPF(not supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Informz** (offered by Higher Logic) and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Informz does not support SPF alignment. Configuring DKIM authentication for your Informz emails ======================================================= **1.** To begin the DKIM authentication process for your Higher Logic Thrive Marketing Professional (Informz) account sending domains, log into your Thrive Marketing Professional account and navigate to: **Admin** -> **System Settings** -> **Setup** -> **Email Authentication**. **2.** Enter your sending domain into the text field and click **GET INSTRUCTIONS** for customized DNS instructions. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920465290/3546f8b1a296c52fc5c7df58/3E9Wf3kxERLeGN-G8LiIrC9EeNkWZV1W_Q.png?expires=1755792000&signature=4cc8cae6b882cce9797db8d0be656fd78dd17d222c7eb650a3a4cdd1c5680f30&req=fSInEs97n4hfFb4f3HP0gBGSgXYMRWTSChkGWiGglDLMlLVYkvkwvSfSSGlN%0AhbQnOtLS%2FHWTMsLy1Q%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920465290/3546f8b1a296c52fc5c7df58/3E9Wf3kxERLeGN-G8LiIrC9EeNkWZV1W_Q.png?expires=1755792000&signature=4cc8cae6b882cce9797db8d0be656fd78dd17d222c7eb650a3a4cdd1c5680f30&req=fSInEs97n4hfFb4f3HP0gBGSgXYMRWTSChkGWiGglDLMlLVYkvkwvSfSSGlN%0AhbQnOtLS%2FHWTMsLy1Q%3D%3D%0A) **3.** Add the 2 CNAME DKIM keys in the Configuration page for your domain in Valimail Enforce. **4.** After the CNAME records are added in Valimail Enforce, return to the **Email Authentication** page to run a test. **5\.** Click **TEST** to see if the domain has passed authentication. If so, you'll see a message indicating the domain has passed the authentication test. You can also find the instructions on how to set up DKIM and SPF for Informz, **[here](https://support.higherlogic.com/hc/en-us/articles/360033054071-Email-Authentication) **. Add an Informz DKIM key in Valimail =================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Informz emails ====================================================== Once you establish that Informz is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Atlassian Cloud](https://support.valimail.com/en/articles/8471010-atlassian-cloud) [Autotask](https://support.valimail.com/en/articles/8471013-autotask) [MailUp](https://support.valimail.com/en/articles/8757461-mailup) [SchoolMessenger](https://support.valimail.com/en/articles/8758343-schoolmessenger) [Higher Logic Marketing Automation Enterprise](https://support.valimail.com/en/articles/9632524-higher-logic-marketing-automation-enterprise) Did this answer your question? 😞😐😃 --- # Hubspot | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754819-hubspot#main-content) Table of contents [](https://support.valimail.com/en/articles/8754819-hubspot#h_13d38df060) [](https://support.valimail.com/en/articles/8754819-hubspot#h_391a96dc49) [](https://support.valimail.com/en/articles/8754819-hubspot#h_0fc8b2fa61) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Hubspot Hubspot ======= How to set up DMARC for Hubspot in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754819-hubspot#h_13d38df060) [](https://support.valimail.com/en/articles/8754819-hubspot#h_391a96dc49) [](https://support.valimail.com/en/articles/8754819-hubspot#h_0fc8b2fa61) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Hubspot** and how are they managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Hubspot supports both SPF and DKIM, but they do not send emails in SPF alignment by default. DKIM and SPF configuration for Hubspot is done through a dedicated subdomain. Configuring DKIM authentication for your Hubspot emails ======================================================= **1.** In your HubSpot account, click the **settings icon** in the main navigation bar. **2.** In the left sidebar menu, navigate to **Website** -> **Domains & URLs**. **3.** Click **Connect a domain**. **4.** In the dialog box, select **Email Sending**, then click **Connect**. You'll then be directed to the domain connection screen. [![a screenshot of a web page](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920392922/093a4ced046cbc46f5a2c3e8/x-HaTPierDifg_LdgQ7TAdqPBtFoFFSaCA.png?expires=1755792000&signature=7103a79b5f5f71d4836fe9044a002ac8b5890c942439dd8cba89c877d29115c8&req=fSInFcB8lINdFb4f3HP0gARf40%2FblSTshRKHEk5XRNtcsb4mTI7at7ePifFf%0Ac5q%2B8culFvUGLphhlw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920392922/093a4ced046cbc46f5a2c3e8/x-HaTPierDifg_LdgQ7TAdqPBtFoFFSaCA.png?expires=1755792000&signature=7103a79b5f5f71d4836fe9044a002ac8b5890c942439dd8cba89c877d29115c8&req=fSInFcB8lINdFb4f3HP0gARf40%2FblSTshRKHEk5XRNtcsb4mTI7at7ePifFf%0Ac5q%2B8culFvUGLphhlw%3D%3D%0A) **5.** On the domain connection screen, enter the email address you use to send emails from this domain, then click **Next**. **6.** On the next screen, verify that the email sending domain is correct, then click **Next**. **7.** Copy the DKIM key records and add them in **Valimail Enforce**. Additionally, copy and publish the first CNAME record in your DNS directly - this will allow HubSpot to publish an SPF record for the selected subdomain. **8.** When you're done updating the values in Enforce and your DNS provider, select the **Done** checkbox in HubSpot. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920392925/e3a3625ec419e4cd14941854/maPNy67FNAqWyoJ-UsrVUFV1OwUpGrq82Q.png?expires=1755792000&signature=a3e97936263060d7e5174e6b3cb6b6fb3f55c6e5a096dc2caa0639b8c483b62a&req=fSInFcB8lINaFb4f3HP0gCsQ69586GYcNDQLUMuKdcK%2BH2AHcLGyfNIc2LkK%0Almus0s8Lo39UFQco1g%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920392925/e3a3625ec419e4cd14941854/maPNy67FNAqWyoJ-UsrVUFV1OwUpGrq82Q.png?expires=1755792000&signature=a3e97936263060d7e5174e6b3cb6b6fb3f55c6e5a096dc2caa0639b8c483b62a&req=fSInFcB8lINaFb4f3HP0gCsQ69586GYcNDQLUMuKdcK%2BH2AHcLGyfNIc2LkK%0Almus0s8Lo39UFQco1g%3D%3D%0A) **9.** After you add the DKIM keys in Valimail Enforce and the other CNAME record in your DNS, you'll see a **Verified** message letting you know your email sending domain is verified. Once you see the **Verified** message, click **Done**. **10.** If you are in the process of adding the CNAME records in Enforce and/or in your DNS, you'll might see a _Record invalid_ error displayed to the right of one or all of your records. Click **check them again** to see if the changes have propagated. You can find the instructions on how to setup DKIM in Hubspot **[here](https://knowledge.hubspot.com/domains-and-urls/connect-your-email-sending-domain) **. Add a Hubspot DKIM key in Valimail ================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Hubspot emails ====================================================== Once you establish that Hubspot is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: If the Hub ID you were provided with is for example: **123456.spf00.hubspotemail.net**, fill in the HubSpot ID and SPF ID fields when you add Hubspot as an Enabled Sender on your domain in Valimail. **_Note_:** We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Accredible](https://support.valimail.com/en/articles/8470991-accredible) [ARMS](https://support.valimail.com/en/articles/8471009-arms) [Cision PR](https://support.valimail.com/en/articles/8752261-cision-pr) [Drip](https://support.valimail.com/en/articles/8754560-drip) [Peoplevine](https://support.valimail.com/en/articles/8757810-peoplevine) Did this answer your question? 😞😐😃 --- # iContact | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8755637-icontact#main-content) Table of contents [](https://support.valimail.com/en/articles/8755637-icontact#h_4390c1a143) [](https://support.valimail.com/en/articles/8755637-icontact#h_55e47ef9b0) [](https://support.valimail.com/en/articles/8755637-icontact#h_898382f793) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) iContact iContact ======== How to set up DMARC for iContact in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8755637-icontact#h_4390c1a143) [](https://support.valimail.com/en/articles/8755637-icontact#h_55e47ef9b0) [](https://support.valimail.com/en/articles/8755637-icontact#h_898382f793) SPF(not supported) DKIM(recommended) This article covers the DKIM authentication processes for **iContact** and how is that managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. iContact does not send SPF aligned emails by default, so DKIM is the best option to configure this service. Configuring DKIM authentication for your iContact emails ======================================================== **1.** Login to your domain hosting account. (i.e.; GoDaddy, Wix, Network Solutions, etc.) **2.** Locate the Domain DNS settings. (if you are not familiar with editing your domain DNS - we recommend requesting help from your domain hosting provider) **3.** Enter the CNAME records specified below. TYPE: CNAME NAME: icontact.k1.\_domainkey. POINTS TO: **k1.dkim.icontact.com** TYPE: CNAME NAME: icontact.k2.\_domainkey. POINTS TO: **k2.dkim.icontact.com** **Note**: If you want to manage these DKIM keys in Valimail, you will need to add them in the **Valimail platform**. **4.** Confirm the CNAME is set up correctly. * Go **[here](https://tools.wordtothewise.com/authentication) **. * Scroll down to the section for DKIM. * Check for "icontact.k1" and "icontact.k2" for your domain. You will have to do each individually. See the example below for icontact.k1: [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920448813/07a1d162b46ff4ddc4fc0802/KhV0urIZf7J6LKxqSXK1R9z7qycEQuDp7A.png?expires=1755792000&signature=60e1e94ccae5c2ae1d5f845162dd346182b6386a4669169060f8351057bf105f&req=fSInEs12lYBcFb4f3HP0gPLJ6trQPSyaFKk41eqxpl80PyS%2Feu%2F1wUrcR7IB%0AR2gURGE%2FDhzZ1P6ZHg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920448813/07a1d162b46ff4ddc4fc0802/KhV0urIZf7J6LKxqSXK1R9z7qycEQuDp7A.png?expires=1755792000&signature=60e1e94ccae5c2ae1d5f845162dd346182b6386a4669169060f8351057bf105f&req=fSInEs12lYBcFb4f3HP0gPLJ6trQPSyaFKk41eqxpl80PyS%2Feu%2F1wUrcR7IB%0AR2gURGE%2FDhzZ1P6ZHg%3D%3D%0A) * When you click Check, if it is green, then it is set up. If it is red, then it is not set up correctly. **5.** **Contact iContact support**. You must contact Support or your Account Advisor and advise you have performed the above DKIM steps and request that we turn on custom DKIM for your account. Do not skip this step as it can affect future sends. **6.** **Wait for domain to update**. The recommended time to wait for the change to be active for each record is 1 hour. **7.** **Send a test message**. Check the email headers to confirm that DKIM specifies your domain. You can also find the instructions on how to set up DKIM for iContact **[here](https://kb.icontact.com/hc/en-us/articles/360057099892) **. Add an iContact DKIM key in Valimail ==================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your iContact emails ======================================================= Once you establish that iContact is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Virtru](https://support.valimail.com/en/articles/8758200-virtru) [Webpower](https://support.valimail.com/en/articles/8766573-webpower) [MailRoute](https://support.valimail.com/en/articles/8774979-mailroute) [Hellodialog](https://support.valimail.com/en/articles/8835059-hellodialog) [Dualog](https://support.valimail.com/en/articles/9096839-dualog) Did this answer your question? 😞😐😃 --- # HENNGE One | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754810-hennge-one#main-content) Table of contents [](https://support.valimail.com/en/articles/8754810-hennge-one#h_71305649f1) [](https://support.valimail.com/en/articles/8754810-hennge-one#h_90f69a9930) [](https://support.valimail.com/en/articles/8754810-hennge-one#h_ff2caceb9a) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) HENNGE One HENNGE One ========== How to set up DMARC for HENNGE One in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754810-hennge-one#h_71305649f1) [](https://support.valimail.com/en/articles/8754810-hennge-one#h_90f69a9930) [](https://support.valimail.com/en/articles/8754810-hennge-one#h_ff2caceb9a) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **HENNGE One** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your HENNGE One emails ========================================================== **1.** Click on the \[ **Digital Signature** \] → \[ **DKIM Setting** \] in HENNGE Email DLP Admin Console and choose the \[ **+** \] button beside the **Selector** box. [![HENNGE One Internal Configuration Screen](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920391202/3a6ed9a6543e34c0898afad5/EUyX2G44AFB7fms3GISEJKo0SAT7axKRMg.png?expires=1755792000&signature=21cf0760d1b27a440624fc3c6ed06378a4a59a4a0f216d0defa0b73daf215f75&req=fSInFcB%2Fn4FdFb4f3HP0gHi1bmXWxUWrayPe3dD4KcAjOAXocX3FwhA4Stfk%0AhSWEsJhvhjVWuhzovQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920391202/3a6ed9a6543e34c0898afad5/EUyX2G44AFB7fms3GISEJKo0SAT7axKRMg.png?expires=1755792000&signature=21cf0760d1b27a440624fc3c6ed06378a4a59a4a0f216d0defa0b73daf215f75&req=fSInFcB%2Fn4FdFb4f3HP0gHi1bmXWxUWrayPe3dD4KcAjOAXocX3FwhA4Stfk%0AhSWEsJhvhjVWuhzovQ%3D%3D%0A) **2.** The **Create DKIM Selector** Window will appear and please enter the Selector Name and chose Key Length 2048 Bits. [![HENNGE One Internal Configuration Screen](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920391207/8063df91172e0323f4ddeb21/_cQxc43YGFUGfJKCFmrRm000U5h1DphZNQ.png?expires=1755792000&signature=3b94e6713c44742d2abffab57b0e3958553d28402cfd7eaa27239bcb55433d11&req=fSInFcB%2Fn4FYFb4f3HP0gP6lEgbh6oT%2Bjulcazydqc%2BuRUWj3lmC8mMy740t%0A0Nytv4E4pvVzPDKDeA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920391207/8063df91172e0323f4ddeb21/_cQxc43YGFUGfJKCFmrRm000U5h1DphZNQ.png?expires=1755792000&signature=3b94e6713c44742d2abffab57b0e3958553d28402cfd7eaa27239bcb55433d11&req=fSInFcB%2Fn4FYFb4f3HP0gP6lEgbh6oT%2Bjulcazydqc%2BuRUWj3lmC8mMy740t%0A0Nytv4E4pvVzPDKDeA%3D%3D%0A) **3.** Once the DKIM Selector has been saved, please select the selector created, the TXT Record to be added to DNS will appear. **Note\***: By default, the value \[ t=y; \] tag will appear in the test mode, when utilizing this feature for production, please remove \[ t=y; \] from the value. **Note\*\***: To enable the DKIM-Signature for Multiple domains including sub-domain, the TXT Record needs to be registered in DNS record for each domain. [![HENNGE One Internal Configuration Screen](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920391213/54f8e7fd39a6fc41672d8663/mdNeeAkcWmFdCnJRoRG-un7rDAQcLHMP5A.png?expires=1755792000&signature=4a29eec9b2ed3e15ea55dc79467a12c6ab59aca86fc42c2a7965fef6b748e2cc&req=fSInFcB%2Fn4BcFb4f3HP0gMxtSuD2WvjzdcTKUzslfxKCRSMPOkAyWWG3Wc4q%0As0lGAUdqY43JFjm6QA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920391213/54f8e7fd39a6fc41672d8663/mdNeeAkcWmFdCnJRoRG-un7rDAQcLHMP5A.png?expires=1755792000&signature=4a29eec9b2ed3e15ea55dc79467a12c6ab59aca86fc42c2a7965fef6b748e2cc&req=fSInFcB%2Fn4BcFb4f3HP0gMxtSuD2WvjzdcTKUzslfxKCRSMPOkAyWWG3Wc4q%0As0lGAUdqY43JFjm6QA%3D%3D%0A) **4.** After the TXT Record has been registered to the DNS, please enter the domain that the DNS was registered for into the **Domain Names** and press **Apply**. **Note**: DKIM-Signature will be applied for the domains which is registered in the "Domain Names" field. To enable the DKIM-Signature for multiple domains including sub-domain, Please register the additional domain in the "Domain Names" field with a new line as attached image. [![HENNGE One Internal Configuration Screen](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920391214/268f55efe42649e8c3f8534b/YnCbXH0IyVyqa1uFiRIZtnbRA9j17R7dAw.png?expires=1755792000&signature=336181695f4d96471747fa0f33e770263c50281054be54538d7e6fd93cc9b77f&req=fSInFcB%2Fn4BbFb4f3HP0gGnNBd%2BgqMyFisPRMZGKT9BUmOwm9l6SbOX4%2BX2P%0ATlOkCXQZ0cOoeJIaxA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920391214/268f55efe42649e8c3f8534b/YnCbXH0IyVyqa1uFiRIZtnbRA9j17R7dAw.png?expires=1755792000&signature=336181695f4d96471747fa0f33e770263c50281054be54538d7e6fd93cc9b77f&req=fSInFcB%2Fn4BbFb4f3HP0gGnNBd%2BgqMyFisPRMZGKT9BUmOwm9l6SbOX4%2BX2P%0ATlOkCXQZ0cOoeJIaxA%3D%3D%0A) [![HENNGE One Internal Configuration Screen](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920391217/39861a4cc1ee5e2078b73dab/VFVvoFziSVhr6MvJJvFBhdRlMPuVa9abKA.png?expires=1755792000&signature=0c31e725bd5a7fa4adb23b20b045e9a0c3a4a80ec300f70542e190b2f565ae2c&req=fSInFcB%2Fn4BYFb4f3HP0gJe8ncAsNaclLMHMEWSj8zauoK2163oLcXmrtsFt%0AyqklTxXw%2FQzrPzUZXg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920391217/39861a4cc1ee5e2078b73dab/VFVvoFziSVhr6MvJJvFBhdRlMPuVa9abKA.png?expires=1755792000&signature=0c31e725bd5a7fa4adb23b20b045e9a0c3a4a80ec300f70542e190b2f565ae2c&req=fSInFcB%2Fn4BYFb4f3HP0gJe8ncAsNaclLMHMEWSj8zauoK2163oLcXmrtsFt%0AyqklTxXw%2FQzrPzUZXg%3D%3D%0A) You can also find the instructions on how to set up DKIM and SPF **[here](https://support.hdeone.com/hc/en-us/articles/360008742693-DKIM-Configuration) **. Add a HENNGE One DKIM key in Valimail ===================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your HENNGE One emails ========================================================= Once you establish that HENNGE One is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. The sender had no direct instructions related to SPF Alignment. In case SPF alignment is not activated automatically, please reach out to HENNGE One for further instructions. * * * Related Articles [CleverReach](https://support.valimail.com/en/articles/8752263-cleverreach) [123FormBuilder](https://support.valimail.com/en/articles/8775771-123formbuilder) [20i (ex Stackmail)](https://support.valimail.com/en/articles/8810947-20i-ex-stackmail) [IceWarp](https://support.valimail.com/en/articles/8810951-icewarp) [MailSPEC](https://support.valimail.com/en/articles/8822977-mailspec) Did this answer your question? 😞😐😃 --- # Influitive | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8755641-influitive#main-content) Table of contents [](https://support.valimail.com/en/articles/8755641-influitive#h_9c103d7d6a) [](https://support.valimail.com/en/articles/8755641-influitive#h_bddae7e560) [](https://support.valimail.com/en/articles/8755641-influitive#h_5f26332cd8) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Influitive Influitive ========== How to set up DMARC for Influitive in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8755641-influitive#h_9c103d7d6a) [](https://support.valimail.com/en/articles/8755641-influitive#h_bddae7e560) [](https://support.valimail.com/en/articles/8755641-influitive#h_5f26332cd8) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Influitive** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Influitive emails ========================================================== Follow these instructions to configure your DKIM: **1.** Add this TXT DKIM key on your domain's Configuration page in Valimail Enforce: selector: **scph0416** TXT Value: **MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDih5pVeAPRFdDHY+14sCpx2Alpv6Fa4TpfuTuvahTlynaArXq7NjLef5VaxM/qZ0jRzSK+9YSWW4ZgX56Oz/2rM+aZGcIQQeY9fnboRqOvj5yEUZE8Lb0TLOJ8LvwkI5gKn/T5soRcVcX9DQKmn/NbaRjXx1zSzEANc6NyxOfMDQIDAQAB** **2.** After you added this key in Valimail Enforce, please notify Influitive Support at **[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#51222421213e232511383f373d2438253827347f323e3c) ** that you are enabling this feature, as there is one setting that they need to enable in the backend of their system. You can also find the instructions on how to set up DKIM and SPF for Influitive, **[here](https://support.influitive.com/article/351-configuring-spf-dkim-settings) **. Add an Influitive DKIM key in Valimail ====================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Influitive emails ========================================================= Once you establish that Influitive is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [APSIS](https://support.valimail.com/en/articles/8471007-apsis) [GetResponse](https://support.valimail.com/en/articles/8754772-getresponse) [MarketingPlatform](https://support.valimail.com/en/articles/8757495-marketingplatform) [NetcoreCloud](https://support.valimail.com/en/articles/8757811-netcorecloud) [Postmark](https://support.valimail.com/en/articles/8757814-postmark) Did this answer your question? 😞😐😃 --- # Intercom | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8755711-intercom#main-content) Table of contents [](https://support.valimail.com/en/articles/8755711-intercom#h_7022bcdb4d) [](https://support.valimail.com/en/articles/8755711-intercom#h_fdba92137b) [](https://support.valimail.com/en/articles/8755711-intercom#h_731e2681e3) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Intercom Intercom ======== How to set up DMARC for Intercom in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8755711-intercom#h_7022bcdb4d) [](https://support.valimail.com/en/articles/8755711-intercom#h_fdba92137b) [](https://support.valimail.com/en/articles/8755711-intercom#h_731e2681e3) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Intercom** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Intercom emails ======================================================== **1.** Visit the **Domains** page in email settings. This page contains the information you'll need to configure the DNS records for each of the domains you use as part of your sender addresses. It'll look like this: [![a screen shot of a web page](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920468497/91f25dae0559d65426b8b2cc/FZncov7vwJYXOEnNC-DvAQx6hD7_srI4Fg.png?expires=1755792000&signature=53bde7398fbf2f66c7f0b5b6f7d7fa85390ef3707ba5644351009ff03384394b&req=fSInEs92mYhYFb4f3HP0gJ0ZJBHr7IileKyH3pG9CGAIuBE%2F8snDCxaACxj0%0AoE5k7AYpqxuhS7q93g%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920468497/91f25dae0559d65426b8b2cc/FZncov7vwJYXOEnNC-DvAQx6hD7_srI4Fg.png?expires=1755792000&signature=53bde7398fbf2f66c7f0b5b6f7d7fa85390ef3707ba5644351009ff03384394b&req=fSInEs92mYhYFb4f3HP0gJ0ZJBHr7IileKyH3pG9CGAIuBE%2F8snDCxaACxj0%0AoE5k7AYpqxuhS7q93g%3D%3D%0A) **2.** Click **Next** to move to step 2 - **Copy your records**. Here you can copy the names and values of the domain-key and bounce CNAME entries to update your external DNS configuration. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920468500/c3e113254e47feda9ac110fb/vBGegZgffb_WjDap-4OeirV-A8kfTrItNQ.png?expires=1755792000&signature=4071a434020bbb32049290a28f25bc71a72128528c68576a1efa334bd6b41323&req=fSInEs92mIFfFb4f3HP0gFTST9bQsNyt25sy0Swhk0U%2B8je%2BVRkpbpWHWNn7%0ALl9ElBCF8dQuj%2FD1kw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920468500/c3e113254e47feda9ac110fb/vBGegZgffb_WjDap-4OeirV-A8kfTrItNQ.png?expires=1755792000&signature=4071a434020bbb32049290a28f25bc71a72128528c68576a1efa334bd6b41323&req=fSInEs92mIFfFb4f3HP0gFTST9bQsNyt25sy0Swhk0U%2B8je%2BVRkpbpWHWNn7%0ALl9ElBCF8dQuj%2FD1kw%3D%3D%0A) **Important**: The second CNAME record is used to customize the return-path address on emails you send from Intercom. This is an optional step, and not performing this step will not prevent you sending messages, however, it is highly recommended to ensure delivery of your messages. Your domain will show as unauthenticated until both CNAME records have been added. If two or more of your sender addresses use the same domain, you will only need to configure one DNS entry to enable DKIM signing for emails sent using any of these addresses. **3.** Add the first CNAME record which is the DKIM key, in Valimail Enforce. Add the second CNAME record only in your DNS. **4.** After you added the DKIM key in Enforce and the second CNAME record in your DNS, the final step is to click on **Check status**. If configured correctly your status will change for each CNAME will change to Authenticated and your domain will be fully validated. [![a black line with numbers and a curved line](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920468503/8aecee3f44732a6914e49e49/E0GquqG2TM32YKaFrDTDWaoy7CZgnQYYTw.png?expires=1755792000&signature=5b23ab72ddfa5befbaed69121719bf58a1177721f13dc7da3484c0ea69810541&req=fSInEs92mIFcFb4f3HP0gBl3fPrYy%2BBA9f0S4VnRRbIlG%2FnW37GgTRUhRZAB%0A46u5iQysTUtqoqbO7g%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920468503/8aecee3f44732a6914e49e49/E0GquqG2TM32YKaFrDTDWaoy7CZgnQYYTw.png?expires=1755792000&signature=5b23ab72ddfa5befbaed69121719bf58a1177721f13dc7da3484c0ea69810541&req=fSInEs92mIFcFb4f3HP0gBl3fPrYy%2BBA9f0S4VnRRbIlG%2FnW37GgTRUhRZAB%0A46u5iQysTUtqoqbO7g%3D%3D%0A) You can also find the instruction on how to set up DKIM and SPF for Intercom **[here](https://www.intercom.com/help/en/articles/182-a-guide-to-sending-email-from-your-own-address#verify-your-domain) **. Add an Intercom DKIM key in Valimail ==================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Intercom emails ======================================================= Once you establish that Intercom is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [ARMS](https://support.valimail.com/en/articles/8471009-arms) [Drip](https://support.valimail.com/en/articles/8754560-drip) [ConnectBooster](https://support.valimail.com/en/articles/8766144-connectbooster) [ActiveDEMAND](https://support.valimail.com/en/articles/8825871-activedemand) [Hornetsecurity](https://support.valimail.com/en/articles/8835060-hornetsecurity) Did this answer your question? 😞😐😃 --- # Forcepoint Email Security Cloud | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754712-forcepoint-email-security-cloud#main-content) Table of contents [](https://support.valimail.com/en/articles/8754712-forcepoint-email-security-cloud#h_0657d0801c) [](https://support.valimail.com/en/articles/8754712-forcepoint-email-security-cloud#h_8828497702) [](https://support.valimail.com/en/articles/8754712-forcepoint-email-security-cloud#h_5aae615b0d) [](https://support.valimail.com/en/articles/8754712-forcepoint-email-security-cloud#h_a9df4d3de6) [](https://support.valimail.com/en/articles/8754712-forcepoint-email-security-cloud#h_a2bf2aa1f0) [](https://support.valimail.com/en/articles/8754712-forcepoint-email-security-cloud#h_0ae0f906bc) [](https://support.valimail.com/en/articles/8754712-forcepoint-email-security-cloud#h_dd485eae37) [](https://support.valimail.com/en/articles/8754712-forcepoint-email-security-cloud#h_1648ad86d1) [](https://support.valimail.com/en/articles/8754712-forcepoint-email-security-cloud#h_32dc59f56c) [](https://support.valimail.com/en/articles/8754712-forcepoint-email-security-cloud#h_f8d2a8b397) [](https://support.valimail.com/en/articles/8754712-forcepoint-email-security-cloud#h_ff6f10804c) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Forcepoint Email Security Cloud Forcepoint Email Security Cloud =============================== How to set up DMARC for Forcepoint Email Security Cloud in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754712-forcepoint-email-security-cloud#h_0657d0801c) [](https://support.valimail.com/en/articles/8754712-forcepoint-email-security-cloud#h_8828497702) [](https://support.valimail.com/en/articles/8754712-forcepoint-email-security-cloud#h_5aae615b0d) [](https://support.valimail.com/en/articles/8754712-forcepoint-email-security-cloud#h_a9df4d3de6) [](https://support.valimail.com/en/articles/8754712-forcepoint-email-security-cloud#h_a2bf2aa1f0) [](https://support.valimail.com/en/articles/8754712-forcepoint-email-security-cloud#h_0ae0f906bc) [](https://support.valimail.com/en/articles/8754712-forcepoint-email-security-cloud#h_dd485eae37) [](https://support.valimail.com/en/articles/8754712-forcepoint-email-security-cloud#h_1648ad86d1) [](https://support.valimail.com/en/articles/8754712-forcepoint-email-security-cloud#h_32dc59f56c) [](https://support.valimail.com/en/articles/8754712-forcepoint-email-security-cloud#h_f8d2a8b397) [](https://support.valimail.com/en/articles/8754712-forcepoint-email-security-cloud#h_ff6f10804c) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for the **Forcepoint Email Security Cloud** service and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Forcepoint Email Security Cloud emails =============================================================================== Adding a DKIM key ----------------- **1.** Log in to your ForcePoint account as an administrator and go to **Settings** -> **Inbound/Outbound** -> **DKIM Settings** page: **2.** Click **Add** in the DKIM Signing Keys section to open the Add Signing Key page. **3.** Enter a name for your key in the **Key name** entry field. **4.** Select one of the following options for creating your key: * **Generate key** (default) to create the private key. Only 1024-bit keys are supported. * **Private key** to enter a key you have already created. Paste the key in the entry box. **5.** Click **OK**. Importing or exporting a DKIM key --------------------------------- * To import a DKIM signing key in the **Settings** -> **Inbound/Outbound** -> **DKIM Settings** page, click **Import** to open a browser window. Navigate to the desired key file and click **Open**. You cannot import a duplicate key file. * To export a key, select the desired key in the signing keys table by marking its associated check box and click **Export** to open a browser window. Navigate to the desired directory location and click **Save**. Creating a DKIM signing rule ---------------------------- A DKIM signing rule associates a private/public key pair with a set of domains and email addresses. Signing rule options let you determine which message headers to sign, how much of the message body to sign, and whether to attach additional signature tags for such items as signature date/time or expiration time. You may create a signing rule, import an existing rule from a local directory, or export a rule to a local directory on the **Settings** -> **Inbound/Outbound** -> **DKIM Settings** page. You may also delete a signing rule. Select the desired rule by marking its associated check box and click **Delete**. The DKIM Signing Rules section contains a table of rule information. You can configure the number of signing rule entries per page, between 25 and 100, in the **Per page** drop-down list at the top of the table. You can perform a keyword search by entering a term in the entry field at the top right of the table and clicking **Search**. Click **Show all rules** to clear the Search field and refresh the signing rules list. Adding a signing rule --------------------- Use the following steps to create a DKIM signing rule in the **Settings** -> **Inbound/Outbound** -> **DKIM Settings** page: **1.** Click **Add** in the DKIM Signing Rules section to open the Add Signing Rule page. **2**. Enter a name for your rule in the **Rule name** entry field. **3.** Enter the name of the domain to which this signing rule applies. **4.** If desired, mark the **Include user identifier** check box to include the identity of the user or agent for whom the message is signed. **5.** Enter the user identifier in the **User identifier** entry field (optional). This field is not enabled if the **Include user identifier** check box is not marked. **6.** Enter the domain name selector in the **Selector** entry field. A selector is a name component provided in addition to the domain name used in the DNS public key query. A given domain may have multiple selectors. **7.** Select the signing key you want to associate with this rule from the **Signing key** drop-down list of existing keys. **8.** Click **Advanced Options** to open a box with additional optional rule settings: * Select an encryption algorithm from the **Algorithm** drop-down list. Options include RSA-SHA-1 (default) or RSA-SHA-256. * Specify a canonicalization method for message header and body in the **Canonicalization** section. The canonicalization process prepares a message header and body before email is signed. Canonicalization is required because email processing may introduce minor changes to a message. * Indicate the message headers you want to sign from the list of standard headers. You can include other headers as a comma-separated list in the **Additional headers** field. * Specify whether you want the entire message body signed or only a portion of it signed. For the latter selection, enter the maximum number of Kbytes you want signed (default is 1024). * Select any optional signature tags for the signing rule: \* **t** lets you add a signature creation timestamp \* **x** lets you specify a signature expiration time in seconds (default is 3600) \* **z** adds the list of signed header fields to the signature **9.** From the Signing rule options drop-down list, select either **Sign email messages** or **Do not sign email messages**. Then create a list of email addresses to which this option applies. For example, if you select **Sign email messages**, then email from the addresses in the list are signed. Email from other addresses is not signed. If you select **Do not sign email messages**, then email from the addresses in the list are not signed, and email from all other users is signed. You may search the email address list by entering a keyword in the search entry field and clicking **Search**. You may remove an email address from the list by selecting it and clicking **Remove**. **10.** Click **OK**. Importing or exporting a rule ----------------------------- To import a DKIM signing rule in the **Settings** -> **Inbound/Outbound** -> **DKIM Settings** page, click **Import** to open a browser window. Navigate to the desired rule file and click **Open**. You cannot import a duplicate key rule. To export a rule, select the desired rule in the signing rules table by marking its associated check box and click **Export** to open a browser window. Navigate to the desired directory location and click **Save**. Generating a DNS text record (public key) ----------------------------------------- Generate a public key for a rule from the DKIM Signing Rules table by clicking the link for the desired rule in the DNS Text Record column. A Generate DNS Text Record box that contains the new public key appears. You can view a public key by clicking **View** for a particular private key in the DKIM Signing Keys table Public Key column. Testing a rule -------------- Ensure that you have created a valid rule by clicking the **Test** link in the **Test Rule** column of the DKIM Signing Rules table for the desired signing rule. The test performs a DNS lookup query. You receive confirmation of success or failure when the test is complete. You must have performed a successful rule test before a rule can be enabled. Enabling DKIM verification -------------------------- The DKIM validation method uses the message header digital signature to associate a domain name with the email. The DKIM signature verification function retrieves signer information, including the public key, from the DNS. This signer information is analyzed and verified to determine message legitimacy. You can enable DKIM verification in the **Settings** -> **Inbound/Outbound** -> **DKIM Settings** page, in the DomainKeys Identified Mail (DKIM) Verification section. Mark any of the following check boxes to activate DKIM verification: * **Enable DomainKeys Identified Mail (DKIM) verification for inbound messages** * **Enable DomainKeys Identified Mail (DKIM) verification for outbound messages** * **Enable DomainKeys Identified Mail (DKIM) verification for internal messages** By default, these check boxes are not marked. You can also find the instructions and complete Forcepoint Email Security Cloud DKIM setup up procedure, **[here](https://www.websense.com/content/support/library/email/v82/esg_help/enable_dkim_verification_explain_esg.aspx) **. Add a Forcepoint Email Security Cloud DKIM key in Valimail ========================================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Forcepoint Email Security Cloud emails ============================================================================== Once you establish that Forcepoint Email Security Cloud is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Sophos Email Security](https://support.valimail.com/en/articles/8752173-sophos-email-security) [Cisco Cloud Email Security](https://support.valimail.com/en/articles/8752258-cisco-cloud-email-security) [DuoCircle](https://support.valimail.com/en/articles/8754568-duocircle) [FortiMail Cloud Email Security](https://support.valimail.com/en/articles/8754719-fortimail-cloud-email-security) [Trend Micro Email Security](https://support.valimail.com/en/articles/8758133-trend-micro-email-security) Did this answer your question? 😞😐😃 --- # Sage Intacct | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8755708-sage-intacct#main-content) Table of contents [](https://support.valimail.com/en/articles/8755708-sage-intacct#h_63bc02ce6a) [](https://support.valimail.com/en/articles/8755708-sage-intacct#h_0b79abd14d) [](https://support.valimail.com/en/articles/8755708-sage-intacct#h_69b56c19de) [](https://support.valimail.com/en/articles/8755708-sage-intacct#h_9fa28e22ce) [](https://support.valimail.com/en/articles/8755708-sage-intacct#h_2b5fa51100) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Sage Intacct Sage Intacct ============ How to set up DMARC for Sage Intacct in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8755708-sage-intacct#h_63bc02ce6a) [](https://support.valimail.com/en/articles/8755708-sage-intacct#h_0b79abd14d) [](https://support.valimail.com/en/articles/8755708-sage-intacct#h_69b56c19de) [](https://support.valimail.com/en/articles/8755708-sage-intacct#h_9fa28e22ce) [](https://support.valimail.com/en/articles/8755708-sage-intacct#h_2b5fa51100) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Sage Intacct** and how they are managed in Valimail. Because this service leverages Sendgrid's email infrastructure, it requires additions to your DNS records outside of the Valimail platform. Adding **Sage Intacct** as an authorized sender in the Valimail platform usually requires a dedicated subdomain to be pointed to the Sendgrid infrastructure and typically the DKIM keys will be added in the Valimail platform. Configuring DKIM authentication for your Sage Intacct emails ============================================================ Authenticate your domain ------------------------ 1. Go to **Company > Setup > Company**. 2. Select the **Security** tab. 3. Select **Edit**. 4. Scroll down to **Email sender domain settings**. 5. Enter your **Email sender domain**. For example, if you enter **example.com**, then emails will be sent from **[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#acc5c2d8cdcfcfd881c1cdc5c0dfc9dedac5cfc9ecc9d4cdc1dcc0c982cfc3c1) **. 6. Select **Authenticate domain**. If you want to authenticate a different domain, select **Delete domain** and start again. Enter DNS Keys -------------- When the authentication process is complete, a DNS key table appears. Six total DNS keys must be added to the DNS table. 1. Enter DNS keys. * **Row 1:** Enter the CNAME used to configure the SPF record. * **Row 2 and 3:** Enter the two CNAMEs used to configure DKIM authentication. * **Row 4 and 5:** Enter one or two TXT strings that are used to configure EKS. * **Row 6:** Enter one TXT string used to configure SPF for the previous email delivery service (for backwards compatibility). 2. Select **Validate domain**. Below is an example of DNS keys: [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008544005/3836d943eb4e9ab4c378350d/UI-DNS-keys-table.png?expires=1755792000&signature=bd65cc95408642b49dcc27c50fd779983c6d65b6082c2700c2c8fb0cb1be06ec&req=dSAnHsx6mYFfXPMW1HO4zfCyCgkgv%2Bt5riSePjPcDGcmncdyGFqrnnDtttUb%0ASJwbIe1rbRFLNJexFk4%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/1008544005/3836d943eb4e9ab4c378350d/UI-DNS-keys-table.png?expires=1755792000&signature=bd65cc95408642b49dcc27c50fd779983c6d65b6082c2700c2c8fb0cb1be06ec&req=dSAnHsx6mYFfXPMW1HO4zfCyCgkgv%2Bt5riSePjPcDGcmncdyGFqrnnDtttUb%0ASJwbIe1rbRFLNJexFk4%3D%0A) You can also find the instructions on how to set up DKIM and SPF for Sage Intacct, [here](https://www-p02.intacct.com/ia/docs/en_US/help_action/Company/Company_setup/Company_Information/Security/company-DKIM-email-sender-domain-settings.htm) . Configuring SPF authentication for your Sage Intacct emails =========================================================== Once you establish that Sage Intacct is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. Enable SPF alignment in Sage Intacct for your domain ==================================================== You may notice that Intacct emails are not authenticated via SPF, even after you have added Intacct to your domain's configuration. This is likely caused by Intacct not sending SPF aligned-mail and can be corrected by configuring a CNAME record. In Sage Intacct, complete the following steps: 1. Go to **Company** from the navigation bar. 2. Select the **Setup** tab. 3. Select **Company** under **Configuration** within the menu. 4. Click the **Security** tab. 5. Scroll down to **Email sender domain settings**. ​ [![a screenshot of a computer screen](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920467874/78ae493f957c77fc4c7509c4/dNl2Ls-4MWKD6nhHWIEXb0690Sg1N-c1CA.png?expires=1755792000&signature=6fd48ab18c59b769cd15289195eeb8afbeeb073385addfe6087fa8e254805e28&req=fSInEs95lYZbFb4f3HP0gCH%2FsTqDwrOrdOvTljMFbZvHEYQij%2BH2awwcrOFs%0A8N0%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920467874/78ae493f957c77fc4c7509c4/dNl2Ls-4MWKD6nhHWIEXb0690Sg1N-c1CA.png?expires=1755792000&signature=6fd48ab18c59b769cd15289195eeb8afbeeb073385addfe6087fa8e254805e28&req=fSInEs95lYZbFb4f3HP0gCH%2FsTqDwrOrdOvTljMFbZvHEYQij%2BH2awwcrOFs%0A8N0%3D%0A) 6. Fill in the **domain** (for example: [yourdomainname.com](https://yourdomainname.com/) ). 7. Check the box **Enforce DNS Validation**. * If it is correctly setup you will receive a popup that states, the configuration is valid. * If it is not correctly setup the popup will show below, and you will need to review the configuration: [![a black screen with white text](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920467876/9eb586f66bdde98da1662354/z7wSKFd5yGHdw6OJAQ7OhpW6G0LsStfXsQ.jpeg?expires=1755792000&signature=ef24cca7ca47bbf7885de5c6fac5fbe90361ab72aa7d5d9fc45d43e259a231eb&req=fSInEs95lYZZFb4f3HP0gBOc8uveD3thT79yIn9BKn6OfH5HSUU3MRtYthjS%0ApY7ybPp0qpIAcNNstw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920467876/9eb586f66bdde98da1662354/z7wSKFd5yGHdw6OJAQ7OhpW6G0LsStfXsQ.jpeg?expires=1755792000&signature=ef24cca7ca47bbf7885de5c6fac5fbe90361ab72aa7d5d9fc45d43e259a231eb&req=fSInEs95lYZZFb4f3HP0gBOc8uveD3thT79yIn9BKn6OfH5HSUU3MRtYthjS%0ApY7ybPp0qpIAcNNstw%3D%3D%0A) * * * Related Articles [Autotask](https://support.valimail.com/en/articles/8471013-autotask) [Everlytic](https://support.valimail.com/en/articles/8754630-everlytic) [Intercom](https://support.valimail.com/en/articles/8755711-intercom) [Hornetsecurity](https://support.valimail.com/en/articles/8835060-hornetsecurity) [Atera](https://support.valimail.com/en/articles/9101246-atera) Did this answer your question? 😞😐😃 --- # Greenhouse | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8754779-greenhouse#main-content) Table of contents [](https://support.valimail.com/en/articles/8754779-greenhouse#h_735ebe71a7) [](https://support.valimail.com/en/articles/8754779-greenhouse#h_33bd0dbd40) [](https://support.valimail.com/en/articles/8754779-greenhouse#h_bc20386d60) [](https://support.valimail.com/en/articles/8754779-greenhouse#h_66e0cee6a0) [](https://support.valimail.com/en/articles/8754779-greenhouse#h_3078c06945) [](https://support.valimail.com/en/articles/8754779-greenhouse#h_4d26b1dcfe) [](https://support.valimail.com/en/articles/8754779-greenhouse#h_2f615ef6cd) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Greenhouse Greenhouse ========== How to set up DMARC for Greenhouse in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8754779-greenhouse#h_735ebe71a7) [](https://support.valimail.com/en/articles/8754779-greenhouse#h_33bd0dbd40) [](https://support.valimail.com/en/articles/8754779-greenhouse#h_bc20386d60) [](https://support.valimail.com/en/articles/8754779-greenhouse#h_66e0cee6a0) [](https://support.valimail.com/en/articles/8754779-greenhouse#h_3078c06945) [](https://support.valimail.com/en/articles/8754779-greenhouse#h_4d26b1dcfe) [](https://support.valimail.com/en/articles/8754779-greenhouse#h_2f615ef6cd) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Greenhouse** and how are they managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. DKIM and SPF configuration for Greenhouse is done through a dedicated subdomain, like **gh-mail.yourcompany.com** This Greenhouse dedicated subdomain will not be managed from Valimail, but from your DNS directly. Configuring DKIM and SPF authentication for your Greenhouse emails ================================================================== Because DKIM and SPF configuration for Greenhouse is done through a dedicated subdomain, the SPF, DKIM management of this subdomain will only be done in your DNS. Please follow the instructions below to make sure you set up DKIM and SPF authentication for your domain in Greenhouse. Verify email domain in Greenhouse Recruiting ============================================ **1.** Click the **Configure** icon from the navigation bar and select **Email Settings** on the left. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920386947/8bea4b87cecf5dd3d8c7846d/RFnARTbG1VFzi64iI9CWZj0Pgk-bZs7qtA.png?expires=1755792000&signature=6082451177f9443bef81f27bce4a55f87891d20e2de990e78642d763995a5461&req=fSInFcF4lIVYFb4f3HP0gNlZ10dciRt9cMxUKuys8VE0EGqk4Uf71T50j2xv%0AP0KpOEOXHbok17izzQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920386947/8bea4b87cecf5dd3d8c7846d/RFnARTbG1VFzi64iI9CWZj0Pgk-bZs7qtA.png?expires=1755792000&signature=6082451177f9443bef81f27bce4a55f87891d20e2de990e78642d763995a5461&req=fSInFcF4lIVYFb4f3HP0gNlZ10dciRt9cMxUKuys8VE0EGqk4Uf71T50j2xv%0AP0KpOEOXHbok17izzQ%3D%3D%0A) **2.** Enter your organization's email domain in the Email Settings page and click **Register**. [![a screenshot of a email](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920386949/392429040b84493e3984b221/Syqd04FblIIdt1HNoWrh4BfZZyWqTgXoAw.png?expires=1755792000&signature=da2aedd787a05cb853623aaccfaab74ffe244578e8ac2a18aff96e011138f800&req=fSInFcF4lIVWFb4f3HP0gP2GyN0oxQA%2BRTU8ZthHQq45ZT%2F%2F1ePVoAYfeGzT%0At2U2C75%2FjxR2CJGyeg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920386949/392429040b84493e3984b221/Syqd04FblIIdt1HNoWrh4BfZZyWqTgXoAw.png?expires=1755792000&signature=da2aedd787a05cb853623aaccfaab74ffe244578e8ac2a18aff96e011138f800&req=fSInFcF4lIVWFb4f3HP0gP2GyN0oxQA%2BRTU8ZthHQq45ZT%2F%2F1ePVoAYfeGzT%0At2U2C75%2FjxR2CJGyeg%3D%3D%0A) Ask your IT team add the files to your DNS setup ================================================ Once you've registered your company's email domain, your IT team will need to add special files (called SPF, DKIM, MX, and CNAME records) to your email configuration to complete the setup. To automatically send directions and the files to your IT team, click **Email Your I.T. Dept** and enter their address in the field. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920386951/57bc9238cc2bf46bf17afa4b/nfhlu2jXq4rtF3opxTUg5BoT0hQqdvGxGg.png?expires=1755792000&signature=61e47fd67f16241de33d74ee7f873cc29fabd5a5b632437ac987f3bfe86871be&req=fSInFcF4lIReFb4f3HP0gGi2XVAI%2FLY8THMchfPlP2T1M2xY64%2FreIziBqU1%0A%2FqFqArBkpW2HObWOrw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920386951/57bc9238cc2bf46bf17afa4b/nfhlu2jXq4rtF3opxTUg5BoT0hQqdvGxGg.png?expires=1755792000&signature=61e47fd67f16241de33d74ee7f873cc29fabd5a5b632437ac987f3bfe86871be&req=fSInFcF4lIReFb4f3HP0gGi2XVAI%2FLY8THMchfPlP2T1M2xY64%2FreIziBqU1%0A%2FqFqArBkpW2HObWOrw%3D%3D%0A) **Note**: _If you don't have an IT team, look for whoever manages the DNS for your email domain. Most likely, you can forward these records to someone in your IT department, and they should know what to do._ _For organizations using web hosting services with the domain implied (such as GoDaddy or SquareSpace), the records populated after clicking **Email your IT Department** must be edited further to successfully verify your domain._ Verify an email domain using a web host with domain implied =========================================================== Certain web hosting services like GoDaddy or SquareSpace imply your organization's domain when adding DNS records. This means that your web host service will automatically append your organization's domain to all added DNS records. **Note**: _Please check with your IT team to see if your web hosting service implies your organization's domain when adding DNS records._ For organizations using a web hosting service that implies your domain for DNS records, you'll need to edit the **Email Your IT Department** email as part of the email verification process. **1.** Once you've registered your domain with Greenhouse Recruiting under **Configure** -> **Email Settings**, click **Email Your I.T. Department**. [![a screenshot of a email](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920386952/6d26c3f9205dcd2129380098/acCMWnG7QWRD7MGLXskc_Uu-4JTVOiaFfg.png?expires=1755792000&signature=2304ac1bb3775d9d4ece3d85d2e901a89d46dbe98546bea1f27c7eed7256af38&req=fSInFcF4lIRdFb4f3HP0gIS8XlYWRmbGGJn%2F2DtFiZX36XYsfNYp67dm4mNn%0AY2hiKiLDwKnGmyzeYA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920386952/6d26c3f9205dcd2129380098/acCMWnG7QWRD7MGLXskc_Uu-4JTVOiaFfg.png?expires=1755792000&signature=2304ac1bb3775d9d4ece3d85d2e901a89d46dbe98546bea1f27c7eed7256af38&req=fSInFcF4lIRdFb4f3HP0gIS8XlYWRmbGGJn%2F2DtFiZX36XYsfNYp67dm4mNn%0AY2hiKiLDwKnGmyzeYA%3D%3D%0A) **2.** Greenhouse Recruiting will populate the information needed by your IT team to verify your domain in an email. However, since your organization is using a web host with the domain implied, the **Hostname** column needs to be edited. [![a screenshot of a email](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920386953/2aa6c4a7e5524ee67dc2245f/dxT7dIcbSYVx9Tr0DpYWRR2wKIMgYK4LcA.png?expires=1755792000&signature=0e667259d5e699f91bedf912cf3f90c8818295ac04d2c5dd4f39944413113a6c&req=fSInFcF4lIRcFb4f3HP0gC1lVJh91YX9e%2Fz7wLCKtqpbR9R%2FiwnHTRS5fpuG%0A9kGJEU1%2BlTFukgq9kg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920386953/2aa6c4a7e5524ee67dc2245f/dxT7dIcbSYVx9Tr0DpYWRR2wKIMgYK4LcA.png?expires=1755792000&signature=0e667259d5e699f91bedf912cf3f90c8818295ac04d2c5dd4f39944413113a6c&req=fSInFcF4lIRcFb4f3HP0gC1lVJh91YX9e%2Fz7wLCKtqpbR9R%2FiwnHTRS5fpuG%0A9kGJEU1%2BlTFukgq9kg%3D%3D%0A) **3.** Remove your domain from each DNS record in the Hostname column (everything after gh-mail). **Note**: _Because your web host already appends your domain, if these entries are not edited you'll essentially be trying to verify a duplicative record, like gh-mail.redesign.greenhouse.io.redesign.greenhouse.io, that will cause your DNS settings to fail._ [![a screenshot of a email](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920386956/0e00cc8699764ae6456fffb8/OKdQR6NzByse-01OE8XuTlUEV0fq3QGJWA.png?expires=1755792000&signature=a178173a5e8b53b1bf81abbb28979d044307089322ea15a9a2f1b459fc4f51ce&req=fSInFcF4lIRZFb4f3HP0gLTRN3l35yEtv9DLnMwDze8Ktg2xn4YOd7bHUjQN%0AA5cbLqX59rnwamInEw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920386956/0e00cc8699764ae6456fffb8/OKdQR6NzByse-01OE8XuTlUEV0fq3QGJWA.png?expires=1755792000&signature=a178173a5e8b53b1bf81abbb28979d044307089322ea15a9a2f1b459fc4f51ce&req=fSInFcF4lIRZFb4f3HP0gLTRN3l35yEtv9DLnMwDze8Ktg2xn4YOd7bHUjQN%0AA5cbLqX59rnwamInEw%3D%3D%0A) **4.** Once the entries are edited, click **Send**. Your IT Team will use these edited records to verify your domain. You can find the instructions for the steps above **[here](https://support.greenhouse.io/hc/en-us/articles/201111684-Email-Verification) ** and **[here](https://support.greenhouse.io/hc/en-us/articles/360027019452) **. Adding the Greenhouse dedicated subdomain to Valimail ===================================================== Although the DMARC authentication is done in your DNS for this Greenhouse dedicated subdomain, we also recommend that you add the subdomain to your domain's Configuration page in Enforce. This is needed for tracking and classification purposes with respect to the DKIM keys and future email traffic associated with this subdomain. **1.** On the Configuration page in Enforce, click on the **Add Email Subdomain** button on the far left side of the your Email Domains section. [![](https://downloads.intercomcdn.com/i/o/920386854/fdbd56edda17dcf3171b71c5/image.png?expires=1755792000&signature=c30a65bf88aa4acdff4ebc0ba5f4cca16284d81fac5b93d4d4ed6a70da21e813&req=fSInFcF4lYRbFb4f3HP0gIPZCGfeAYA99TvWiv72M59Ggt6MS6XuUGAzJU2f%0AowddFN3Db38khP7dIQ%3D%3D%0A)](https://downloads.intercomcdn.com/i/o/920386854/fdbd56edda17dcf3171b71c5/image.png?expires=1755792000&signature=c30a65bf88aa4acdff4ebc0ba5f4cca16284d81fac5b93d4d4ed6a70da21e813&req=fSInFcF4lYRbFb4f3HP0gIPZCGfeAYA99TvWiv72M59Ggt6MS6XuUGAzJU2f%0AowddFN3Db38khP7dIQ%3D%3D%0A) **2.** Add the Greenhouse subdomain in the **Name** field, select Greenhouse as the **Email service provider** and make sure you check the box for **This domain will only be used for s single sender**. Add a Greenhouse DKIM key in Valimail ===================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Greenhouse emails ========================================================= Once you establish that Greenhouse is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. **Note:** _Some customers who use Greenhouse on the top level, or org domain only, have reported that they have seen Greenhouse messages stop being sent in an aligned manner. This can happen because Greenhouse has an automated script to check for a particular include value being set in your SPF record. They cannot parse the standard SPF record we provide our customers and one of two things needs to happen:_ * _You can explicitly add their include before our standard record until the validation step has occurred_ * _You can contact Greenhouse Support and they will override this check._ * * * Related Articles [Beamery](https://support.valimail.com/en/articles/8471015-beamery) [Conversica](https://support.valimail.com/en/articles/8754299-conversica) [Peoplevine](https://support.valimail.com/en/articles/8757810-peoplevine) [Brevo (ex Sendinblue)](https://support.valimail.com/en/articles/8758344-brevo-ex-sendinblue) [Splashthat](https://support.valimail.com/en/articles/8792103-splashthat) Did this answer your question? 😞😐😃 --- # Infusionsoft | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8755703-infusionsoft#main-content) Table of contents [](https://support.valimail.com/en/articles/8755703-infusionsoft#h_19f1b6e9ec) [](https://support.valimail.com/en/articles/8755703-infusionsoft#h_f87530188a) [](https://support.valimail.com/en/articles/8755703-infusionsoft#h_9681c2306b) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Infusionsoft Infusionsoft ============ How to set up DMARC for Infusionsoft in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8755703-infusionsoft#h_19f1b6e9ec) [](https://support.valimail.com/en/articles/8755703-infusionsoft#h_f87530188a) [](https://support.valimail.com/en/articles/8755703-infusionsoft#h_9681c2306b) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Infusionsoft** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Infusionsoft emails ============================================================ **1.** Navigate to **Marketing** -> **Settings**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920465971/6721afbab8f1af1f68c1ecb9/RyWeH0sZa69CriX49uwhU-S4IDFunTUE0g.png?expires=1755792000&signature=0ca51c706352fd5eacf925c98233d904d66937a6a06dc01f50d31def755d9365&req=fSInEs97lIZeFb4f3HP0gPFNAB0272tXHnmZRx%2F94uaGgSP%2FKVWtUnq8VvwX%0ACe5mCnOtVU21kyjXRw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920465971/6721afbab8f1af1f68c1ecb9/RyWeH0sZa69CriX49uwhU-S4IDFunTUE0g.png?expires=1755792000&signature=0ca51c706352fd5eacf925c98233d904d66937a6a06dc01f50d31def755d9365&req=fSInEs97lIZeFb4f3HP0gPFNAB0272tXHnmZRx%2F94uaGgSP%2FKVWtUnq8VvwX%0ACe5mCnOtVU21kyjXRw%3D%3D%0A) **2.** Click **Email Authentication**. [![a white and grey rectangular object with text](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920465978/e543f095d1a6d9c4f7fc888a/nuGjRlG1HVpLhnCE9O6euqhVbBrepkIq6w.png?expires=1755792000&signature=05f240fc3499192b892c84387ebbb5d01f8864f4f6131c79331ebf647a4343ba&req=fSInEs97lIZXFb4f3HP0gJbwYnquBgQNhtTF4askl79oU38Ui%2BMttbgQK00g%0AllkR951YaPyyRmpeBQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920465978/e543f095d1a6d9c4f7fc888a/nuGjRlG1HVpLhnCE9O6euqhVbBrepkIq6w.png?expires=1755792000&signature=05f240fc3499192b892c84387ebbb5d01f8864f4f6131c79331ebf647a4343ba&req=fSInEs97lIZXFb4f3HP0gJbwYnquBgQNhtTF4askl79oU38Ui%2BMttbgQK00g%0AllkR951YaPyyRmpeBQ%3D%3D%0A) **3.** Click **Add a Domain**. **Note**: This button is only available to admin users. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920465983/423e9257b5c0e28df2451daa/HbirwEYu44Hn_7wzEjuCIw_D6AdVN3ywgA.png?expires=1755792000&signature=6623a988d0e041e1a5c14fdf7b2aefa1337e0add035e3220037b976399de56f7&req=fSInEs97lIlcFb4f3HP0gP30fMiZvXnDIobhgqD%2B3y4EjDjMj2x5EviyaRSb%0AojyZqAtJiEiUk4er1w%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920465983/423e9257b5c0e28df2451daa/HbirwEYu44Hn_7wzEjuCIw_D6AdVN3ywgA.png?expires=1755792000&signature=6623a988d0e041e1a5c14fdf7b2aefa1337e0add035e3220037b976399de56f7&req=fSInEs97lIlcFb4f3HP0gP30fMiZvXnDIobhgqD%2B3y4EjDjMj2x5EviyaRSb%0AojyZqAtJiEiUk4er1w%3D%3D%0A) **4.** Select a domain to authenticate. **Note**: You can add additional email domains by adding that email domain to a User Record. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920465987/347af3a54f32ee55cf69cd7f/hEtqJzEc4SmOXJefBtw3vF0GkQyNP0W-qQ.png?expires=1755792000&signature=6ea6dadd9ea59b4342a11de17663b6adda386ac080f883c76db0cf3c165df4a8&req=fSInEs97lIlYFb4f3HP0gDFl4TLSxon1C9wnG5fkmr6CXWOV3m4bqWhcKptP%0Af7APCKGyY8trR%2Fxi3A%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920465987/347af3a54f32ee55cf69cd7f/hEtqJzEc4SmOXJefBtw3vF0GkQyNP0W-qQ.png?expires=1755792000&signature=6ea6dadd9ea59b4342a11de17663b6adda386ac080f883c76db0cf3c165df4a8&req=fSInEs97lIlYFb4f3HP0gDFl4TLSxon1C9wnG5fkmr6CXWOV3m4bqWhcKptP%0Af7APCKGyY8trR%2Fxi3A%3D%3D%0A) **5.** Create a new CNAME record using the text below as the **Name** or **Host** (the actual name depends on your provider). [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920465993/4c2fe2f2de4fd5b0c4822a22/630iCrvBjD2ylV4sDjKxd0NvvnoTxPOSjQ.png?expires=1755792000&signature=b8b134a7bcea505d5955fa3ee279cbe72127ca7ccdda9ca72935976c214f170f&req=fSInEs97lIhcFb4f3HP0gILCUza6boNUKr37T624QCStOKk21NFdKQIP7TGD%0AyVPkKTWaaPRjeGcd9g%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920465993/4c2fe2f2de4fd5b0c4822a22/630iCrvBjD2ylV4sDjKxd0NvvnoTxPOSjQ.png?expires=1755792000&signature=b8b134a7bcea505d5955fa3ee279cbe72127ca7ccdda9ca72935976c214f170f&req=fSInEs97lIhcFb4f3HP0gILCUza6boNUKr37T624QCStOKk21NFdKQIP7TGD%0AyVPkKTWaaPRjeGcd9g%3D%3D%0A) **6.** Copy and paste the provided text into the DNS "value" or "points to" field (the actual name depends on your provider) within your new CNAME record. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920465995/31144fa6c5845107bcf0bd92/RHbNoJUuwJ_mUDLpyMwjNz3UYXNFtGWUrQ.png?expires=1755792000&signature=daa91d26e08fa27eb272e0f9c8dfd85f1377a388f583153901aef1f716dbbb97&req=fSInEs97lIhaFb4f3HP0gKeFp%2FR0y4D8%2F%2Fhd5imNDJwuIskvPq%2FLk5iyfj7H%0ATiKrjnOg0sRutZycPA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920465995/31144fa6c5845107bcf0bd92/RHbNoJUuwJ_mUDLpyMwjNz3UYXNFtGWUrQ.png?expires=1755792000&signature=daa91d26e08fa27eb272e0f9c8dfd85f1377a388f583153901aef1f716dbbb97&req=fSInEs97lIhaFb4f3HP0gKeFp%2FR0y4D8%2F%2Fhd5imNDJwuIskvPq%2FLk5iyfj7H%0ATiKrjnOg0sRutZycPA%3D%3D%0A) **7.** Click the **Verify** button. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920465996/112dd87eba841b6091e27562/1MdYE75Dz4BsY51KGezYR7_qpt_rMapIAw.png?expires=1755792000&signature=d532a388c2f6901f17ed36d44229423a7396c8dd240b59b98d2165ccc2b4e40e&req=fSInEs97lIhZFb4f3HP0gPk8cpNctfsjHZftx4fiYS5pTWFa7bf%2BRRTk4cLs%0AZq%2B0Q656FSQAGWa4AA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920465996/112dd87eba841b6091e27562/1MdYE75Dz4BsY51KGezYR7_qpt_rMapIAw.png?expires=1755792000&signature=d532a388c2f6901f17ed36d44229423a7396c8dd240b59b98d2165ccc2b4e40e&req=fSInEs97lIhZFb4f3HP0gPk8cpNctfsjHZftx4fiYS5pTWFa7bf%2BRRTk4cLs%0AZq%2B0Q656FSQAGWa4AA%3D%3D%0A) You can also find the instructions on how to set up DKIM and SPF for Infusionsoft **[here](https://help.infusionsoft.com/help/dkim) **. Add an Infusionsoft DKIM key in Valimail ======================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Infusionsoft emails =========================================================== Once you establish that Infusionsoft is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Autotask](https://support.valimail.com/en/articles/8471013-autotask) [MailUp](https://support.valimail.com/en/articles/8757461-mailup) [Zuora](https://support.valimail.com/en/articles/8772483-zuora) [Hornetsecurity](https://support.valimail.com/en/articles/8835060-hornetsecurity) [NationBuilder](https://support.valimail.com/en/articles/8857249-nationbuilder) Did this answer your question? 😞😐😃 --- # Jive | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8755720-jive#main-content) Table of contents [](https://support.valimail.com/en/articles/8755720-jive#h_6a279a1173) [](https://support.valimail.com/en/articles/8755720-jive#h_325ec6dd8a) [](https://support.valimail.com/en/articles/8755720-jive#h_c099c54531) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Jive Jive ==== How to set up DMARC for Jive in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8755720-jive#h_6a279a1173) [](https://support.valimail.com/en/articles/8755720-jive#h_325ec6dd8a) [](https://support.valimail.com/en/articles/8755720-jive#h_c099c54531) SPF(supported) (dedicated subdomain)DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Jive** and how they are managed in Valimail. Because this service leverages Sendgrid's email infrastructure, it requires additions to your DNS records outside of the Valimail platform. Adding **Jive** as an authorized sender in the Valimail platform usually requires a dedicated subdomain to be pointed to the Sendgrid infrastructure and typically the DKIM keys will be added in the Valimail platform. _Jive Hosted authenticates using a TXT DKIM key_ _Jive Cloud authenticates using a pair of CNAME DKIM keys_ Configuring DKIM authentication for your Jive emails ==================================================== In order to configure DKIM, you first need to request a new TXT DKIM public key (for Jive Hosted) or DKIM CNAME Records (for Jive Cloud). To do this, open a ticket with Jive Support with the subject **DKIM configuration required**. Please also include: * The email domain (typically this is the same email domain used for the Server Admin Email setting in **Admin Console** -> **System** -> **Settings** -> **Email Server**). **Note**: If you are a Cloud Customer, you will not have access to the above setting. You can simply mention this on your support ticket. Customer Support will be able to get this information for you, via the backend. * The "selector" - a simple identifier that can be anything, even something as simple as "jmx". The selector has to be exactly 3 characters long. Our Jive Infrastructure Operations team will perform the implementation on the Jive side and your assigned support agent will provide you the entries that you need to add to your domain's DNS record. You can also find the instructions on how to set up DKIM and SPF for Jive, **[here](https://helpdesk.aurea.com/hc/en-us/articles/360013374599-Setting-up-SPF-DKIM-and-DMARC-Email-Authentication-with-Jive#h_c11074f3-8af8-45ef-9489-2d2896dda291) **. Add a Jive DKIM key in Valimail =============================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://intercom.help/valimail-4dffb6ef6e39/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Jive emails =================================================== Once you establish that Jive is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Accredible](https://support.valimail.com/en/articles/8470991-accredible) [AfterShip](https://support.valimail.com/en/articles/8470999-aftership) [ActiveDEMAND](https://support.valimail.com/en/articles/8825871-activedemand) [Mirakl](https://support.valimail.com/en/articles/8834713-mirakl) [Adobe Commerce Cloud](https://support.valimail.com/en/articles/9105132-adobe-commerce-cloud) Did this answer your question? 😞😐😃 --- # Inxmail | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8755714-inxmail#main-content) Table of contents [](https://support.valimail.com/en/articles/8755714-inxmail#h_e25b21b0a6) [](https://support.valimail.com/en/articles/8755714-inxmail#h_e7215b9473) [](https://support.valimail.com/en/articles/8755714-inxmail#h_be5e8bcaff) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Inxmail Inxmail ======= How to set up DMARC for Inxmail in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8755714-inxmail#h_e25b21b0a6) [](https://support.valimail.com/en/articles/8755714-inxmail#h_e7215b9473) [](https://support.valimail.com/en/articles/8755714-inxmail#h_be5e8bcaff) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Inxmail** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Inxmail emails ======================================================= In general, Inxmail recommends using a separate subdomain of your main domain as a sending domain. Example: domain: [example.com](https://example.com/) subdomain: [mail.example.com](https://mail.example.com/) The Brand Identity Protection agent helps you to correctly set up DKIM signing for your own sender domain, see: [Initial set-up: Implementation scenarios](https://help.inxmail.com/en/content/xpro/brand_identity_ersteinrichtung.htm) . You can also find the instructions on how to set up DKIM and SPF for Inxmail, **[here](https://help.inxmail.com/en/content/xpro/mailings_per_dkim_signieren.htm) ** and **[here](https://help.inxmail.com/en/content/xpro/brand_identity_szenario_3.htm) **. Add an Inxmail DKIM key in Valimail =================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Inxmail emails ====================================================== Once you establish that Inxmail is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [SparkPost](https://support.valimail.com/en/articles/8705813-sparkpost) [Campaign Monitor by Marigold](https://support.valimail.com/en/articles/8757492-campaign-monitor-by-marigold) [Rejoiner](https://support.valimail.com/en/articles/8758043-rejoiner) [Symplify](https://support.valimail.com/en/articles/8759548-symplify) [Privy](https://support.valimail.com/en/articles/8822965-privy) Did this answer your question? 😞😐😃 --- # LianaMailer | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757200-lianamailer#main-content) Table of contents [](https://support.valimail.com/en/articles/8757200-lianamailer#h_e89badad8b) [](https://support.valimail.com/en/articles/8757200-lianamailer#h_2620360ff5) [](https://support.valimail.com/en/articles/8757200-lianamailer#h_d6be58ee0d) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) LianaMailer LianaMailer =========== How to set up DMARC for LianaMailer in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757200-lianamailer#h_e89badad8b) [](https://support.valimail.com/en/articles/8757200-lianamailer#h_2620360ff5) [](https://support.valimail.com/en/articles/8757200-lianamailer#h_d6be58ee0d) SPF(supported) / (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **LianaMailer** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your LianaMailer emails =========================================================== LianaMailer automatically sends information about needed actions regarding DKIM and SPF for every [Liana®Cloud Email Marketing](https://www.lianatech.com/solutions/email-marketing/overview.html) user after their account is established. If you need more assistance in setting DKIM up in LianaMailer, please contact their Support. You can also find the instructions on how to set up DKIM and SPF for LianaMailer, **[here](https://www.lianatech.com/resources/blog/how-dkim-and-spf-improve-the-delivery-rate-of-your-newsletter.html) **. Add a LianaMailer DKIM key in Valimail ====================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your LianaMailer emails ========================================================== Once you establish that LianaMailer is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [OneTrust](https://support.valimail.com/en/articles/8772461-onetrust) [CookiePro by OneTrust](https://support.valimail.com/en/articles/8772470-cookiepro-by-onetrust) [NewZapp](https://support.valimail.com/en/articles/8825047-newzapp) [Ceridian](https://support.valimail.com/en/articles/8825498-ceridian) [Exlibris](https://support.valimail.com/en/articles/9096838-exlibris) Did this answer your question? 😞😐😃 --- # JangoMail | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8755719-jangomail#main-content) Table of contents [](https://support.valimail.com/en/articles/8755719-jangomail#h_c3af595814) [](https://support.valimail.com/en/articles/8755719-jangomail#h_266ab85e14) [](https://support.valimail.com/en/articles/8755719-jangomail#h_fff9e894cb) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) JangoMail JangoMail ========= How to set up DMARC for JangoMail in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8755719-jangomail#h_c3af595814) [](https://support.valimail.com/en/articles/8755719-jangomail#h_266ab85e14) [](https://support.valimail.com/en/articles/8755719-jangomail#h_fff9e894cb) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **JangoMail** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your JangoMail emails ========================================================= To set up DKIM on your own domain, you must first create the unique key inside your account. **1.** Log into your JangoMail account. **2.** Go to **Settings** → **Email Settings** → **DKIM**. **3.** Add your domain by entering your domain and a selector for your domain and then click **Save**. _A good default selector value is to simply use "**jm**", though any single-word selector will work. Selectors must be no longer than 64-bits. Keep in mind that the selector you choose will correspond to the DNS record you must add for your domain (TXT record for **selector.\_domainkey.yourdomain.com**)._ **4.** _You must now add the public key to your DNS server. The DKIM will be **disabled** until you add the public key into your DNS server._ **5.** To view the keys, click the **Details** icon next to your domain. **6.** A new window will launch showing you the DNS record, the Value, and the Public Key for the DKIM. Ensure that you copy the entire contents of the Value field in the popup window. **7.** Once the DNS record is in place, you must go back to JangoMail to enable the key pair. Follow the instructions in step 2 to get to **DKIM**, and click the **Enable** icon next to your domain. JangoMail will then verify that your DNS TXT record is in place and correct, and if so, it will enable the DKIM. Your email campaigns will now be signed with DKIM. **Note**: It may take up to 48 hours for the new TXT record to be visible in DNS, so you may not be able to enable the key right away. You can also find the instructions to set up DKIM for JangoMail **[here](https://jangomail.zendesk.com/hc/en-us/articles/200660154-DKIM-Record) **. Add a JangoMail DKIM key in Valimail ==================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your JangoMail emails ======================================================== Once you establish that JangoMail is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [CleverReach](https://support.valimail.com/en/articles/8752263-cleverreach) [Dyn Email Services](https://support.valimail.com/en/articles/8754571-dyn-email-services) [HENNGE One](https://support.valimail.com/en/articles/8754810-hennge-one) [IceWarp](https://support.valimail.com/en/articles/8810951-icewarp) [Securence](https://support.valimail.com/en/articles/8857108-securence) Did this answer your question? 😞😐😃 --- # Listrak | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757268-listrak#main-content) Table of contents [](https://support.valimail.com/en/articles/8757268-listrak#h_9bf62aae3f) [](https://support.valimail.com/en/articles/8757268-listrak#h_8b7be27841) [](https://support.valimail.com/en/articles/8757268-listrak#h_ded864eb3c) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Listrak Listrak ======= How to set up DMARC for Listrak in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757268-listrak#h_9bf62aae3f) [](https://support.valimail.com/en/articles/8757268-listrak#h_8b7be27841) [](https://support.valimail.com/en/articles/8757268-listrak#h_ded864eb3c) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Listrak** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Listrak emails ======================================================= To enable DKIM for your outbound messages, contact Listrak Support at **[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#1c6f696c6c736e685c70756f686e7d77327f7371) **. Please be prepared with the following information: * What is the **from domain** that you will be using to send mail? Listrak will then provide you with a TXT DKIM key which you will need to add on your domain's Configuration page in Valimail Enforce You can also find the instructions on how to set up DKIM and SPF for Listrak, **[here](https://help.listrak.com/en/articles/1505383-branding-your-listrak-account) **. Add a Listrak DKIM key in Valimail ================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Listrak emails ====================================================== Once you establish that Listrak is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [SimplyCast](https://support.valimail.com/en/articles/8822654-simplycast) [Mailflatrate](https://support.valimail.com/en/articles/8835052-mailflatrate) [Yardi](https://support.valimail.com/en/articles/8853152-yardi) [FNZ](https://support.valimail.com/en/articles/8857107-fnz) [Billtrust](https://support.valimail.com/en/articles/8857241-billtrust) Did this answer your question? 😞😐😃 --- # Key Survey by WorldAPP | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757123-key-survey-by-worldapp#main-content) Table of contents [](https://support.valimail.com/en/articles/8757123-key-survey-by-worldapp#h_6c696d3f87) [](https://support.valimail.com/en/articles/8757123-key-survey-by-worldapp#h_08f4d07636) [](https://support.valimail.com/en/articles/8757123-key-survey-by-worldapp#h_e9af32f3b8) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Key Survey by WorldAPP Key Survey by WorldAPP ====================== How to set up DMARC for Key Survey by WorldAPP in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757123-key-survey-by-worldapp#h_6c696d3f87) [](https://support.valimail.com/en/articles/8757123-key-survey-by-worldapp#h_08f4d07636) [](https://support.valimail.com/en/articles/8757123-key-survey-by-worldapp#h_e9af32f3b8) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Key Survey by WorldAPP** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Key Survey by WorldAPP emails ====================================================================== **1.** Navigate to the **My account** page and go to the **Security settings** tab. [![security settings tab](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920889098/371810a597b4ee96d971e146/SdLabomMMBhurwdwSLMSgGwpZu_Tt6GouQ.png?expires=1755792000&signature=da9f000aefd9a1e0e046a61e092f851cd52e8c348cf02b4f46b1c6c129b77e26&req=fSInHsF3nYhXFb4f3HP0gEwj3nmzpJQMXKdCvZLcccL2iOsv61XFdy6KwXgA%0AaA6ZtxsgCX12E0XHHQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920889098/371810a597b4ee96d971e146/SdLabomMMBhurwdwSLMSgGwpZu_Tt6GouQ.png?expires=1755792000&signature=da9f000aefd9a1e0e046a61e092f851cd52e8c348cf02b4f46b1c6c129b77e26&req=fSInHsF3nYhXFb4f3HP0gEwj3nmzpJQMXKdCvZLcccL2iOsv61XFdy6KwXgA%0AaA6ZtxsgCX12E0XHHQ%3D%3D%0A) **2.** Find the **Registered Email Domains** section and click **Add email domain** button. [![add email domain button](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920889103/b8425414a9a21aeb0b2c7504/ZOQzJtS7cMDYO2Hkp5QG_7kZmRq5-eHAag.png?expires=1755792000&signature=15aeae6bf1803559a9effa39110b3bb29b644fff72f6b2684653dc487bb527ef&req=fSInHsF3nIFcFb4f3HP0gJOiGeJDl7LozBTs09%2BZpzKL9F0ifmVUlLnC%2FewS%0AfCCI17geam7yGhawQA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920889103/b8425414a9a21aeb0b2c7504/ZOQzJtS7cMDYO2Hkp5QG_7kZmRq5-eHAag.png?expires=1755792000&signature=15aeae6bf1803559a9effa39110b3bb29b644fff72f6b2684653dc487bb527ef&req=fSInHsF3nIFcFb4f3HP0gJOiGeJDl7LozBTs09%2BZpzKL9F0ifmVUlLnC%2FewS%0AfCCI17geam7yGhawQA%3D%3D%0A) **3.** Type in a domain name you would like to use in "From" field for emails that will be send from your account and then click the **Add domain**. [![add a domain page](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920889112/c1c12b6704bc3b37620e3cf1/sS-8t1UV7bIGf5mLlDzG2GpZ-FmIXn_1aw.png?expires=1755792000&signature=293563455624dcf8b8951e1b43e489087473df9184c361cff7c83f5f75eb06d0&req=fSInHsF3nIBdFb4f3HP0gD448gjJMBLTx8J2Ixdkht8qP1s9jUTh%2FX3cRcEQ%0A2UchdMzE1QdwWLk3wQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920889112/c1c12b6704bc3b37620e3cf1/sS-8t1UV7bIGf5mLlDzG2GpZ-FmIXn_1aw.png?expires=1755792000&signature=293563455624dcf8b8951e1b43e489087473df9184c361cff7c83f5f75eb06d0&req=fSInHsF3nIBdFb4f3HP0gD448gjJMBLTx8J2Ixdkht8qP1s9jUTh%2FX3cRcEQ%0A2UchdMzE1QdwWLk3wQ%3D%3D%0A) **4.** FORM system will generate DKIM and SPF records for your domain. [![dkim key details](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920889118/2a762982334f872ff51f8143/bjaEu62lnNf0pryNXTnF-x9-T7dExu4dbA.png?expires=1755792000&signature=d1ec72a178021e5d7f654dda82efdb7a77b7726bdd72fa7ea89da96741faad27&req=fSInHsF3nIBXFb4f3HP0gJ9l0BSjrJSO%2FNVodH5no2kvwbwDyP5kOX530IzT%0AEVTG98Ete%2BVgdvlCKQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920889118/2a762982334f872ff51f8143/bjaEu62lnNf0pryNXTnF-x9-T7dExu4dbA.png?expires=1755792000&signature=d1ec72a178021e5d7f654dda82efdb7a77b7726bdd72fa7ea89da96741faad27&req=fSInHsF3nIBXFb4f3HP0gJ9l0BSjrJSO%2FNVodH5no2kvwbwDyP5kOX530IzT%0AEVTG98Ete%2BVgdvlCKQ%3D%3D%0A) You can also find the instructions on how to set up DKIM and SPF for Key Survey by WorldAPP, **[here](https://help.worldapp.com/display/FHC/Registered+Email+Domains) **. Add a Key Survey by WorldAPP DKIM key in Valimail ================================================= You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://intercom.help/valimail-4dffb6ef6e39/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Key Survey by WorldAPP emails ===================================================================== Once you establish that Key Survey by WorldAPP is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://intercom.help/valimail-4dffb6ef6e39/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Mailjet by Sinch](https://support.valimail.com/en/articles/8757452-mailjet-by-sinch) [JustHost](https://support.valimail.com/en/articles/8776514-justhost) [Fidelizador](https://support.valimail.com/en/articles/9078224-fidelizador) [Exlibris](https://support.valimail.com/en/articles/9096838-exlibris) [Zoho Survey](https://support.valimail.com/en/articles/9101243-zoho-survey) Did this answer your question? 😞😐😃 --- # LibraryH3lp | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757205-libraryh3lp#main-content) Table of contents [](https://support.valimail.com/en/articles/8757205-libraryh3lp#h_d64dfe91b7) [](https://support.valimail.com/en/articles/8757205-libraryh3lp#h_36f1ef8d8f) [](https://support.valimail.com/en/articles/8757205-libraryh3lp#h_5139a31e8b) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) LibraryH3lp LibraryH3lp =========== How to set up DMARC for LibraryH3lp in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757205-libraryh3lp#h_d64dfe91b7) [](https://support.valimail.com/en/articles/8757205-libraryh3lp#h_36f1ef8d8f) [](https://support.valimail.com/en/articles/8757205-libraryh3lp#h_5139a31e8b) SPF(not supported) DKIM(recommended) This article covers the DKIM authentication process for **LibraryH3lp** and how this is managed in Valimail. LibraryH3lp does not currently support SPF-aligned authentication, but DKIM authentication should be enough for most use case scenarios. Configuring DKIM authentication for your LibraryH3lp emails =========================================================== **1.** Contact LibraryH3lp support([\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#1d6e686d6d726f695d71747f6f7c6f64752e716d337e7270) ) and ask them to provide a DKIM signing key for your domain. **2.** Once LibraryH3lp support provides a DKIM key, add it to your domain's configuration in the Valimail Enforce app **3.** Confirm with LibraryH3lp support that DKIM signing is enabled for your domain You can also find the instructions on how to obtain the DKIM key from LibraryH3lp **[here](https://docs.libraryh3lp.com/3mail-forwarding) **. Add a LibraryH3lp DKIM key in Valimail ====================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your LibraryH3lp emails ========================================================== Once you establish that LibraryH3lp is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. **Note**: Even though LibraryH3lp does not support SPF alignment, you can still enable it for your domain, by adding it in your Enabled Sender's list in Valimail. * * * Related Articles [ActiveCampaign](https://support.valimail.com/en/articles/8470997-activecampaign) [Cvent](https://support.valimail.com/en/articles/8754374-cvent) [Poppulo](https://support.valimail.com/en/articles/8757812-poppulo) [ServiceNow](https://support.valimail.com/en/articles/8759522-servicenow) [SiteGround](https://support.valimail.com/en/articles/8770537-siteground) Did this answer your question? 😞😐😃 --- # Lessonly | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757187-lessonly#main-content) Table of contents [](https://support.valimail.com/en/articles/8757187-lessonly#h_5e1e048a47) [](https://support.valimail.com/en/articles/8757187-lessonly#h_3aa590c0d0) [](https://support.valimail.com/en/articles/8757187-lessonly#h_a0b5ad132f) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Lessonly Lessonly ======== How to set up DMARC for Lessonly in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757187-lessonly#h_5e1e048a47) [](https://support.valimail.com/en/articles/8757187-lessonly#h_3aa590c0d0) [](https://support.valimail.com/en/articles/8757187-lessonly#h_a0b5ad132f) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM configuration process for **Lessonly** and how they are managed in Valimail. Because this service leverages SendGrid's email infrastructure, it requires additions to your DNS records outside of the Valimail platform. Adding Lessonly as an authorized sender in the Valimail platform usually requires a dedicated subdomain to be pointed to the Lessonly infrastructure and typically the DKIM keys will be added in the Valimail platform. Lessonly typically uses one dedicated IP, therefore emails sent with this service will come from the following IP address: **167.89.73.35 o1.m.lessonly.com.** Configuring DKIM authentication for your Lessonly emails ======================================================== To begin the process of authenticating a domain, please reach out to Lessonly Support at **[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#0b787e7b7b64797f4b676e78786465677225686466) **. A member of the Support team can then begin the process of authenticating the domain through Lessonly's email provider, Sendgrid. Lessonly needs to be provided a main point of contact during this process to ensure the authentication is verified from the customer's end. **Important Note:** _By default, Lessonly automatically sets the DKIM to "**lly**." If a different DKIM is preferred, please provide a three-letter or numerical value for the Support member to input._ Once all steps have been taken on Lessonly's end, an email is sent to the point of contact with the below message: _Hi, this is the Lessonly Support team. We are trying to authenticate your domain with SendGrid, but I don't have the ability to modify your DNS records. Can you help me add these records so that I can complete the process?_ The point of contact has 48 hours to confirm the DNS records or the link will expire. Once confirmed, then Lessonly Support verifies the set-up in Sendgrid and it should be all set. You can find these instructions and more information on how to set up DMARC for Lessonly **[here](https://intercom.help/lessonly/en/articles/5653016-how-to-authenticate-a-domain)** and **[here](https://university.lessonly.com/preview/lesson/22575-ensuring-email-deliverability?section_id=135751) **. Add a Lessonly DKIM key in Valimail =================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Lessonly emails ======================================================= Once you establish that Lessonly is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Accredible](https://support.valimail.com/en/articles/8470991-accredible) [Kayako](https://support.valimail.com/en/articles/8757113-kayako) [Newton (Paycor)](https://support.valimail.com/en/articles/8757556-newton-paycor) [Vanilla](https://support.valimail.com/en/articles/8758197-vanilla) [ConnectBooster](https://support.valimail.com/en/articles/8766144-connectbooster) Did this answer your question? 😞😐😃 --- # Mailerlite | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757444-mailerlite#main-content) Table of contents [](https://support.valimail.com/en/articles/8757444-mailerlite#h_3d35d2a643) [](https://support.valimail.com/en/articles/8757444-mailerlite#h_aa47cab1c1) [](https://support.valimail.com/en/articles/8757444-mailerlite#h_40e053e80a) [](https://support.valimail.com/en/articles/8757444-mailerlite#h_403af0ce90) [](https://support.valimail.com/en/articles/8757444-mailerlite#h_13df820bae) [](https://support.valimail.com/en/articles/8757444-mailerlite#h_903cbc7800) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Mailerlite Mailerlite ========== How to set up DMARC for Mailerlite in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757444-mailerlite#h_3d35d2a643) [](https://support.valimail.com/en/articles/8757444-mailerlite#h_aa47cab1c1) [](https://support.valimail.com/en/articles/8757444-mailerlite#h_40e053e80a) [](https://support.valimail.com/en/articles/8757444-mailerlite#h_403af0ce90) [](https://support.valimail.com/en/articles/8757444-mailerlite#h_13df820bae) [](https://support.valimail.com/en/articles/8757444-mailerlite#h_903cbc7800) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Mailerlite** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Mailerlite emails ========================================================== Before you can set up DKIM for Mailerlite, you will need to verify your email address. How to verify your email address -------------------------------- **1.** Head to the **Settings** page select the **Domains** tab. **2.** Click **Add domain**. **3.** Enter the email address you wish to use to send emails from and click **Save**. ​ [![a screenshot of a account settings](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920969873/0fdc6712fe49ec188502e0e3/RT0IjyvIMnnzunpPiAXnJZsBkZHf84aJpQ.png?expires=1755792000&signature=6b656fb4835b4d48e193e574a5282ac58cea2292c748f24e37a62939ea6ee044&req=fSInH893lYZcFb4f3HP0gIhh%2F65sHknu4SZdbRJIxNqNQluO4HsNLCK71Lci%0AvNNydXc1%2FiWp%2FpMtjQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920969873/0fdc6712fe49ec188502e0e3/RT0IjyvIMnnzunpPiAXnJZsBkZHf84aJpQ.png?expires=1755792000&signature=6b656fb4835b4d48e193e574a5282ac58cea2292c748f24e37a62939ea6ee044&req=fSInH893lYZcFb4f3HP0gIhh%2F65sHknu4SZdbRJIxNqNQluO4HsNLCK71Lci%0AvNNydXc1%2FiWp%2FpMtjQ%3D%3D%0A) **4.** Once you receive the confirmation email, click on the **Confirm my email address** link. **5.** You will see a success message confirming the domain verification. How to authenticate your domain ------------------------------- **1.** Head to the **Settings** page select the **Domains** tab. **2.** Click on **Authenticate** for a verified domain, or **Add domain** for an unverified one (and then click on **Send confirmation email**). **3.** You’ll get the **Name** and **Value** fields for the **DKIM** and **SPF** records of this domain. Keep this page open. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920969885/8668ce1fab0604c009d2fdb2/z3U7qBt5gmHnK4jP9ddyf7a0UyIL89VqDw.png?expires=1755792000&signature=380e0882875189572280bbb6c5afc17d1d89064aa5cbd15c4b2438c2e608edc5&req=fSInH893lYlaFb4f3HP0gHoKZ1MR%2BWlbkQk1XJDJ6yEond5mf8iSYQV%2FSedl%0AelOPjrM4pCS%2BDP2HQQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920969885/8668ce1fab0604c009d2fdb2/z3U7qBt5gmHnK4jP9ddyf7a0UyIL89VqDw.png?expires=1755792000&signature=380e0882875189572280bbb6c5afc17d1d89064aa5cbd15c4b2438c2e608edc5&req=fSInH893lYlaFb4f3HP0gHoKZ1MR%2BWlbkQk1XJDJ6yEond5mf8iSYQV%2FSedl%0AelOPjrM4pCS%2BDP2HQQ%3D%3D%0A) **4.** Copy the DKIM key record by using the **Copy** button on the Mailerlite account window and add it to Valimail Enforce. Additionally, you will need to also add the **Mailerlite** service to your Enabled Senders list which is also on the Configuration page in Enforce. **5.** After you add the DKIM key and Mailerlite service to your Enabled Senders list, head back to your MailerLite Domains tab and click on the **Authenticate** button for the domain you want to authenticate. **6.** Click on the green **Check DNS Records** button to check if the DKIM and SPF records match. If they match, the records will be approved and the domain will be authenticated. [![a screenshot of a account settings](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920969889/21b319be28c80717d9334aa9/W8FKikYjXIBRTfovQtL6g8Oonpd4jSITdw.png?expires=1755792000&signature=196e45a668e9552e855817e11f7253a499d2c0583323517d97c3e284553a9be8&req=fSInH893lYlWFb4f3HP0gC4QyCBQIOhAeVYX1qriNLGYkQbpNu397dsGapZz%0AYwHq8oaByZD7okf%2Bdg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920969889/21b319be28c80717d9334aa9/W8FKikYjXIBRTfovQtL6g8Oonpd4jSITdw.png?expires=1755792000&signature=196e45a668e9552e855817e11f7253a499d2c0583323517d97c3e284553a9be8&req=fSInH893lYlWFb4f3HP0gC4QyCBQIOhAeVYX1qriNLGYkQbpNu397dsGapZz%0AYwHq8oaByZD7okf%2Bdg%3D%3D%0A) You can also find the instructions on how to set up DKIM and SPF for Mailerlite **[here](https://www.mailerlite.com/help/how-to-verify-and-authenticate-your-domain) **. Add a Mailerlite DKIM key in Valimail ===================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Mailerlite emails ========================================================= Once you establish that Mailerlite is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. Enable SPF alignment in Mailerlite for your domain ================================================== You may notice that Mailerlite emails are not authenticated via SPF, even after you have added Mailerlite to your domain's configuration. This is likely caused by Mailerlite not sending SPF aligned-mail and can be corrected by configuring a CNAME record. More details on how to achieve that are found in the article **[here](https://www.mailerlite.com/help/how-to-verify-and-authenticate-your-domain#new/align-domain) .** * * * Related Articles [MailPoet](https://support.valimail.com/en/articles/8757459-mailpoet) [Netcore](https://support.valimail.com/en/articles/8757552-netcore) [Vanilla](https://support.valimail.com/en/articles/8758197-vanilla) [Sender](https://support.valimail.com/en/articles/8766405-sender) [Krystal](https://support.valimail.com/en/articles/8813432-krystal) Did this answer your question? 😞😐😃 --- # MailPoet | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757459-mailpoet#main-content) Table of contents [](https://support.valimail.com/en/articles/8757459-mailpoet#h_eb5c75d147) [](https://support.valimail.com/en/articles/8757459-mailpoet#h_ac258f44ed) [](https://support.valimail.com/en/articles/8757459-mailpoet#h_67ec56c67a) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) MailPoet MailPoet ======== How to set up DMARC for MailPoet in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757459-mailpoet#h_eb5c75d147) [](https://support.valimail.com/en/articles/8757459-mailpoet#h_ac258f44ed) [](https://support.valimail.com/en/articles/8757459-mailpoet#h_67ec56c67a) SPF(not supported) DKIM(recommended) This article covers the DKIM authentication process for **MailPoet** and how this is managed in Valimail. MailPoet does not currently support SPF-aligned authentication, but DKIM authentication should be enough for most use case scenarios. Configuring DKIM authentication for your MailPoet emails ======================================================== Adding a Sender Domain and setting up DKIM will help assure your subscribers that emails MailPoet sends on your behalf were indeed sent by you and thus may improve deliverability of your emails. **1.** Add your domain to the [My Sender Domains](https://account.mailpoet.com/sender_domains) list by typing your domain to the **Domain** input and click **Add a new Sender Domain**. [![a screenshot of a computer screen](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920978074/27c3d0f36fe3f0f476eefb26/MG-sW3pYotDWVs5oSR9LrUA7RjJlBDmcbQ.png?expires=1755792000&signature=8771ffcf61fa788d709f8b2d8942a4ad9a2db6b5b51671888ea1712b86ee8647&req=fSInH852nYZbFb4f3HP0gIq31VcSrE3XHKah3AW6zKZQG3dsDVWyuFcneukN%0AfajYic9JBuxhh4gWyw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920978074/27c3d0f36fe3f0f476eefb26/MG-sW3pYotDWVs5oSR9LrUA7RjJlBDmcbQ.png?expires=1755792000&signature=8771ffcf61fa788d709f8b2d8942a4ad9a2db6b5b51671888ea1712b86ee8647&req=fSInH852nYZbFb4f3HP0gIq31VcSrE3XHKah3AW6zKZQG3dsDVWyuFcneukN%0AfajYic9JBuxhh4gWyw%3D%3D%0A) **2.** Add the requested DNS records to your domain's DNS server. **Note**: If you manage DKIM in Valimail for your domain, you will need to add the 2 CNAME DKIM keys on your domain's Configuration page in Valimail Enforce and add that TXT record in your DNS. [![a screenshot of a web page](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920978080/1eac4a3ee85804061a7ed5f6/3y81at4SGu90aI4DqtpVjtXP0hJ799wyCA.png?expires=1755792000&signature=fef36409cb531eb6abb8a87d723edd34af40bbad4ea2b93a07821da2e1fe1902&req=fSInH852nYlfFb4f3HP0gARUe6RZLoqTybcJ6urqq%2By6%2FR0%2F2xb1m8v2Nfwb%0AQ0EYQAzf0SUlJ2TF0Q%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920978080/1eac4a3ee85804061a7ed5f6/3y81at4SGu90aI4DqtpVjtXP0hJ799wyCA.png?expires=1755792000&signature=fef36409cb531eb6abb8a87d723edd34af40bbad4ea2b93a07821da2e1fe1902&req=fSInH852nYlfFb4f3HP0gARUe6RZLoqTybcJ6urqq%2By6%2FR0%2F2xb1m8v2Nfwb%0AQ0EYQAzf0SUlJ2TF0Q%3D%3D%0A) **3.** Click **Verify DNS records**. You can also find the instructions on how to set up DKIM and SPF for MailPoet, **[here](https://kb.mailpoet.com/article/188-how-to-set-up-mailpoet-sending-service#dns) **. Add a MailPoet DKIM key in Valimail =================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your MailPoet emails ======================================================= Once you establish that MailPoet is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Customer.io](https://support.valimail.com/en/articles/8754357-customer-io) [Everlytic](https://support.valimail.com/en/articles/8754630-everlytic) [Netcore](https://support.valimail.com/en/articles/8757552-netcore) [Sitecore](https://support.valimail.com/en/articles/8759530-sitecore) [Sender](https://support.valimail.com/en/articles/8766405-sender) Did this answer your question? 😞😐😃 --- # Kayako | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757113-kayako#main-content) Table of contents [](https://support.valimail.com/en/articles/8757113-kayako#h_9f3d8d0ea0) [](https://support.valimail.com/en/articles/8757113-kayako#h_eb849947e0) [](https://support.valimail.com/en/articles/8757113-kayako#h_f61a99a0c0) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Kayako Kayako ====== How to set up DMARC for Kayako in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757113-kayako#h_9f3d8d0ea0) [](https://support.valimail.com/en/articles/8757113-kayako#h_eb849947e0) [](https://support.valimail.com/en/articles/8757113-kayako#h_f61a99a0c0) SPF(supported) / (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Kayako** and how they are managed in Valimail. Because this service leverages Sendgrid's email infrastructure, it requires additions to your DNS records outside of the Valimail platform. Adding **Kayako** as an authorized sender in the Valimail platform usually requires a dedicated subdomain to be pointed to the Sendgrid infrastructure and typically the DKIM keys will be added in the Valimail platform. Configuring DKIM authentication for your Kayako emails ====================================================== If you want to enable DKIM for a custom domain or your own company's email address, you need to add some CNAME entries to your DNS records first. **1.** If you are adding DKIM for a custom domain, start by signing in to your domain's DNS provider. **Note**: For help enabling DKIM for your default Kayako domain (e.g., support@\[yourcompany\].Kayako.com), skip to step 5. **2.** Go to your DNS records. **3.** Add three new CNAME records that read as follows: email.\[YOURDOMAINNAME\].com, pointing to email.kayako.com s1.\_domainkey.\[YOURDOMAINNAME\].com, pointing to s1.\_domainkey.kayako.com s2.\_domainkey.\[YOURDOMAINNAME\].com, pointing to s2.\_domainkey.kayako.com **Important**: If you manage DKIM in Valimail fro your domain, you will need to add the 2 CNAME DKIM keys on your domain's Configuration page in Valimail Enforce and the 3rd CNAME record in your DNS. **NOTES**: * Replace \[YOURDOMAINNAME\] with your custom domain. * We recommend that you wait for 24 hours to allow your updated DNS records to propagate. If you enable DKIM in Kayako before the changes have taken effect, your emails may not send correctly. * If any of the required CNAME records are already in use by other services, you need to contact the **Kayako support team** asking to set up sender authentication manually via our SendGrid account. **4.** Once your changes have taken effect, sign in to Kayako and go to the **admin area**. **5.** Click **Email** on the sidebar and switch to the **Settings** tab. (see screenshot below for steps 5-7). **6.** Check the **Use DKIM** to authenticate box. **7.** Click the **Save** button to enable DKIM. [![a screenshot of a computer screen](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920887387/da7f0b7c99a3961060f0ecd9/ZATcW13XmdNNWPWweDYryapzstqFHokFfg.png?expires=1755792000&signature=cea98a62bf0f6a1858cc05d96dfdb5e483dabffbdee4c46ff249e28c273c6f45&req=fSInHsF5nolYFb4f3HP0gDSuZXdKPsQ3wDUs%2BGX7MBSWhrdqQGe1bw1kEOEt%0AHrlgECPTjyxe6Nf%2FiA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920887387/da7f0b7c99a3961060f0ecd9/ZATcW13XmdNNWPWweDYryapzstqFHokFfg.png?expires=1755792000&signature=cea98a62bf0f6a1858cc05d96dfdb5e483dabffbdee4c46ff249e28c273c6f45&req=fSInHsF5nolYFb4f3HP0gDSuZXdKPsQ3wDUs%2BGX7MBSWhrdqQGe1bw1kEOEt%0AHrlgECPTjyxe6Nf%2FiA%3D%3D%0A) You can also find the instructions on how to set up DKIM and SPF for Kayako, **[here](https://help.kayako.com/hc/en-us/articles/360006457279-Ensuring-Your-Emails-Are-Received-and-Do-Not-Go-Into-Your-Customer-s-Spam-Folder) **. Add a Kayako DKIM key in Valimail ================================= You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Kayako emails ===================================================== Once you establish that Kayako is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Accredible](https://support.valimail.com/en/articles/8470991-accredible) [AfterShip](https://support.valimail.com/en/articles/8470999-aftership) [Peoplevine](https://support.valimail.com/en/articles/8757810-peoplevine) [ControlShift](https://support.valimail.com/en/articles/8766165-controlshift) [MailRoute](https://support.valimail.com/en/articles/8774979-mailroute) Did this answer your question? 😞😐😃 --- # ManageEngine ServiceDesk Plus | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757463-manageengine-servicedesk-plus#main-content) Table of contents [](https://support.valimail.com/en/articles/8757463-manageengine-servicedesk-plus#h_b334a133b0) [](https://support.valimail.com/en/articles/8757463-manageengine-servicedesk-plus#h_f857adbf1a) [](https://support.valimail.com/en/articles/8757463-manageengine-servicedesk-plus#h_b698501862) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) ManageEngine ServiceDesk Plus ManageEngine ServiceDesk Plus ============================= How to set up DMARC for ManageEngine ServiceDesk Plus in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757463-manageengine-servicedesk-plus#h_b334a133b0) [](https://support.valimail.com/en/articles/8757463-manageengine-servicedesk-plus#h_f857adbf1a) [](https://support.valimail.com/en/articles/8757463-manageengine-servicedesk-plus#h_b698501862) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **ManageEngine ServiceDesk Plus** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your ManageEngine ServiceDesk Plus emails ============================================================================= **1.** Navigate to the **Settings** page -> **Email tab**, and click **Add Domain**. [![add domain button](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920976554/d40e2b1bab0a2a86c0d966c3/pozE2J--mp5zLh4PjkDydYtsWqzaXJ-jqw.png?expires=1755792000&signature=32d586b59df6996a70d1caf182594d1b630eda7941397bce276995753ed9bb50&req=fSInH854mIRbFb4f3HP0gH3L5o1LubMCDYxVJcWxfCv5d7M4WAf%2B9pTmfnd%2F%0AdL54ncMG%2FDAKkv9epA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920976554/d40e2b1bab0a2a86c0d966c3/pozE2J--mp5zLh4PjkDydYtsWqzaXJ-jqw.png?expires=1755792000&signature=32d586b59df6996a70d1caf182594d1b630eda7941397bce276995753ed9bb50&req=fSInH854mIRbFb4f3HP0gH3L5o1LubMCDYxVJcWxfCv5d7M4WAf%2B9pTmfnd%2F%0AdL54ncMG%2FDAKkv9epA%3D%3D%0A) **2.** In the dialog that appears, provide the domain name, and click **Add**. [![add domain window](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920976564/0009eb0ea5b2663df0c5740c/F1g1jxQGwsOx4J1hVwnLZwhVGigHEDkYMw.png?expires=1755792000&signature=2733347212b137e6cde9360b1c3194738f55bc3281a268e330f23e1cbe6df88b&req=fSInH854mIdbFb4f3HP0gJaL%2BtDEbx8RDOLewa1K4ko756h5KT6xcdeTcucO%0ATXgvh%2FkqKg90ehpH3w%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920976564/0009eb0ea5b2663df0c5740c/F1g1jxQGwsOx4J1hVwnLZwhVGigHEDkYMw.png?expires=1755792000&signature=2733347212b137e6cde9360b1c3194738f55bc3281a268e330f23e1cbe6df88b&req=fSInH854mIdbFb4f3HP0gJaL%2BtDEbx8RDOLewa1K4ko756h5KT6xcdeTcucO%0ATXgvh%2FkqKg90ehpH3w%3D%3D%0A) **3.** Click the **Get Code** link and copy the generated SPF and DKIM values. [![spf and dkim records window](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920976568/4930be2bfe39a1caf671dba7/xiuGsJFjRlsEeSFnOJvHHgAD-21APvEC2g.png?expires=1755792000&signature=443558d7a0bdb03d084052026c07c0f240e13d3f41b5a326e8ee917284398f17&req=fSInH854mIdXFb4f3HP0gI0MX2yNf4YIRY7eURkf3QYlqgAh5Cp8KTbEd4er%0ANwXG1JIpVr4HPAj1Jw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920976568/4930be2bfe39a1caf671dba7/xiuGsJFjRlsEeSFnOJvHHgAD-21APvEC2g.png?expires=1755792000&signature=443558d7a0bdb03d084052026c07c0f240e13d3f41b5a326e8ee917284398f17&req=fSInH854mIdXFb4f3HP0gI0MX2yNf4YIRY7eURkf3QYlqgAh5Cp8KTbEd4er%0ANwXG1JIpVr4HPAj1Jw%3D%3D%0A) **4.** Add the SPF and DKIM values in your DNS settings. **Important**: If you manage DKIM for your domain in Valimail, you will need to add the TXT DKIM key on your domain's Configuration page in Valimail Enforce and also add ManageEngine ServiceDesk Plus in your Enabled Senders list. **5.** Return to your ServiceDesk Analytics Plus console and click the **Validate** button to verify your domain and start authenticated sending emails on behalf of your domain. [![dkim and spf records validation](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920976573/80e4ebde1541b6ccc7fbed16/yPfP-tVADLmpqMDnU_ATvqHZZT4t_PFNsw.png?expires=1755792000&signature=445a4cfda3e016963abf0b9aaeceaac5df7cf47404092b6460de5a2034dbc32c&req=fSInH854mIZcFb4f3HP0gMmaH%2Bn1wIRi46%2F9AizyYO1SjI7LAxX9d8zvZLGo%0A1f1iuinAxMCtEJ7RdQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920976573/80e4ebde1541b6ccc7fbed16/yPfP-tVADLmpqMDnU_ATvqHZZT4t_PFNsw.png?expires=1755792000&signature=445a4cfda3e016963abf0b9aaeceaac5df7cf47404092b6460de5a2034dbc32c&req=fSInH854mIZcFb4f3HP0gMmaH%2Bn1wIRi46%2F9AizyYO1SjI7LAxX9d8zvZLGo%0A1f1iuinAxMCtEJ7RdQ%3D%3D%0A) You can also find the instructions on how to set up DKIM and SPF for ManageEngine ServiceDesk Plus, **[here](https://www.manageengine.com/analytics-plus/cloud-help/mail-configuration.html) **. Add a ManageEngine ServiceDesk Plus DKIM key in Valimail ======================================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your ManageEngine ServiceDesk Plus emails ============================================================================ Once you establish that ManageEngine ServiceDesk Plus is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Cvent](https://support.valimail.com/en/articles/8754374-cvent) [MailUp](https://support.valimail.com/en/articles/8757461-mailup) [Sender](https://support.valimail.com/en/articles/8766405-sender) [SimplyCast](https://support.valimail.com/en/articles/8822654-simplycast) [SMTP.com](https://support.valimail.com/en/articles/9096837-smtp-com) Did this answer your question? 😞😐😃 --- # Campaign Monitor by Marigold | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757492-campaign-monitor-by-marigold#main-content) Table of contents [](https://support.valimail.com/en/articles/8757492-campaign-monitor-by-marigold#h_c4659ca87a) [](https://support.valimail.com/en/articles/8757492-campaign-monitor-by-marigold#h_f4a0769308) [](https://support.valimail.com/en/articles/8757492-campaign-monitor-by-marigold#h_7e1697103f) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Campaign Monitor by Marigold Campaign Monitor by Marigold ============================ How to set up DMARC for Campaign Monitor in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757492-campaign-monitor-by-marigold#h_c4659ca87a) [](https://support.valimail.com/en/articles/8757492-campaign-monitor-by-marigold#h_f4a0769308) [](https://support.valimail.com/en/articles/8757492-campaign-monitor-by-marigold#h_7e1697103f) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Campaign Monitor** and how they are managed in Valimail Enforce. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. **Note**: Campaign Monitor has been rebranded as _Marigold_ at the beginning of 2023. For more info on that, you can visit **[here](https://meetmarigold.com/) **. Configuring DKIM authentication for your Campaign Monitor emails ================================================================ 1\. Set up the domain you want to send from in your web host. 2\. In Marigold/Campaign Monitor, click your profile image at the top right, then click **Account settings**. 3\. Click **Sending Domains**. 4\. Click **Add domain**. 5\. In the **Domain** field, enter a fully qualified domain name, for example, mail.example.com. Authenticating a second level domain (for example, example.com) will not authenticate its subdomains. Once you have entered your domain, Continue. 6\. You now need to add the generated DKIM key in **Valimail**. 7\. Once you have added the records into your DNS, go back into Marigold/Campaign Monitor and click **Authenticate now** at the bottom of the screen. You will see a confirmation message once the domain has been successfully authenticated. The next time you create an email campaign, you will be able to select your authenticated domain when defining the sender. You can find the instructions on how to set up DKIM for Campaign Monitor by Marigold, **[here](https://help.campaignmonitor.com/manage-your-own-authentication) **. Add a Campaign Monitor DKIM key in Valimail =========================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Campaign Monitor emails =============================================================== Once you establish that Campaign Monitor is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. **Note**: Marigold does not send SPF aligned emails by default. * * * Related Articles [Campaigner](https://support.valimail.com/en/articles/8752228-campaigner) [Zoho Campaigns](https://support.valimail.com/en/articles/8758256-zoho-campaigns) [Squarespace Email Campaigns](https://support.valimail.com/en/articles/8759544-squarespace-email-campaigns) [Adobe Campaign](https://support.valimail.com/en/articles/8766305-adobe-campaign) [Marigold Engage+](https://support.valimail.com/en/articles/8857175-marigold-engage) Did this answer your question? 😞😐😃 --- # Mailjet by Sinch | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757452-mailjet-by-sinch#main-content) Table of contents [](https://support.valimail.com/en/articles/8757452-mailjet-by-sinch#h_32ec805bb6) [](https://support.valimail.com/en/articles/8757452-mailjet-by-sinch#h_db04c99544) [](https://support.valimail.com/en/articles/8757452-mailjet-by-sinch#h_eac31c8dfb) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Mailjet by Sinch Mailjet by Sinch ================ How to set up DMARC for Mailjet in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757452-mailjet-by-sinch#h_32ec805bb6) [](https://support.valimail.com/en/articles/8757452-mailjet-by-sinch#h_db04c99544) [](https://support.valimail.com/en/articles/8757452-mailjet-by-sinch#h_eac31c8dfb) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Mailjet by Sinch** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Mailjet emails ======================================================= **1.** Log in your Mailjet account and go to **Mailjet** -> **Account** -> **Domain**. From your **Sending Domain Authentication** page, you will find all your sending domains and their SPF & DKIM statuses. (Every time you add a sending email address or domain, the domain will be added to the **Sending Domain Authentication** page). [![a screenshot of a web page](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920971630/d2f43f594a8d333e59435507/n9GclyVfejp0rRr1dBfmj6oepZ98YxdaTg.png?expires=1755792000&signature=3aff064d4349479f6cf116d71b0cf05fb3de38375990f09b47858d2c694b442d&req=fSInH85%2Fm4JfFb4f3HP0gCUIlpRjcrvpB%2FsfONKYMk7Ob%2BV3WpbxKMDwTaPD%0AT5eqwWAYRSJLhqAkBQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920971630/d2f43f594a8d333e59435507/n9GclyVfejp0rRr1dBfmj6oepZ98YxdaTg.png?expires=1755792000&signature=3aff064d4349479f6cf116d71b0cf05fb3de38375990f09b47858d2c694b442d&req=fSInH85%2Fm4JfFb4f3HP0gCUIlpRjcrvpB%2FsfONKYMk7Ob%2BV3WpbxKMDwTaPD%0AT5eqwWAYRSJLhqAkBQ%3D%3D%0A) **2.** For the domain you want to authenticate, click on **Manage** to view the SPF & DKIM values. [![a screenshot of a computer login](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920971637/c8003bbc2f7d03a981b4881d/bVLsRTGjH8d3rO_RcsFc7EHnG8-iddaqEQ.png?expires=1755792000&signature=692ebaffe52ccf36c1b15b64c5e04dcad0e7c24f826e10f79e6d38a97c864dcb&req=fSInH85%2Fm4JYFb4f3HP0gKKStSfqbF%2FhwFbRsX%2F%2B5LE9em6SPoZdbWWVnjl6%0A38z7iyuU6SwB%2BUBZxg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920971637/c8003bbc2f7d03a981b4881d/bVLsRTGjH8d3rO_RcsFc7EHnG8-iddaqEQ.png?expires=1755792000&signature=692ebaffe52ccf36c1b15b64c5e04dcad0e7c24f826e10f79e6d38a97c864dcb&req=fSInH85%2Fm4JYFb4f3HP0gKKStSfqbF%2FhwFbRsX%2F%2B5LE9em6SPoZdbWWVnjl6%0A38z7iyuU6SwB%2BUBZxg%3D%3D%0A) **3.** Copy the DKIM selector and DKIM XTXT value of the key from the Manage window. [![a screenshot of a web page](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920971643/5ddd3ba0213e6d19e7405c16/GGU1ceDL2G79PQyFtQCqWyjnbauWpy6BwQ.png?expires=1755792000&signature=6dd767c09620dd58525b027c19d8ca0db30b0b546f1025ee091a5144fd20e240&req=fSInH85%2Fm4VcFb4f3HP0gOKuNf2JBid8BeiBqtnjb1VFYdm4iAemlCdM3vtP%0AV279%2F6kPIypIWrplUQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920971643/5ddd3ba0213e6d19e7405c16/GGU1ceDL2G79PQyFtQCqWyjnbauWpy6BwQ.png?expires=1755792000&signature=6dd767c09620dd58525b027c19d8ca0db30b0b546f1025ee091a5144fd20e240&req=fSInH85%2Fm4VcFb4f3HP0gOKuNf2JBid8BeiBqtnjb1VFYdm4iAemlCdM3vtP%0AV279%2F6kPIypIWrplUQ%3D%3D%0A) **4.** Add the DKIM key in Valimail Enforce and also add Mailjet to your Enabled Senders list in Enforce. **5.** Once you have added the DKIM key and the Mailjet service on your Configuration page in Enforce, go back to your Mailjet page and click the **Force Refresh** button. [![a screenshot of a web page](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920971647/41c37128034ec0393017b410/54QZzfAGYtT03ClbM6I5yPuvVasGntq_nQ.png?expires=1755792000&signature=52811a0ab6b83974eb2aa3951f464ca61a1642f6935873a74f6bdb0818c07080&req=fSInH85%2Fm4VYFb4f3HP0gNgzgQAQnpDsC4odjpAJWcxP2KHgCvyovhy6lsw7%0AaquLdxNjTja%2B4sXlVA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920971647/41c37128034ec0393017b410/54QZzfAGYtT03ClbM6I5yPuvVasGntq_nQ.png?expires=1755792000&signature=52811a0ab6b83974eb2aa3951f464ca61a1642f6935873a74f6bdb0818c07080&req=fSInH85%2Fm4VYFb4f3HP0gNgzgQAQnpDsC4odjpAJWcxP2KHgCvyovhy6lsw7%0AaquLdxNjTja%2B4sXlVA%3D%3D%0A) **6.** Once your domain has been authenticated, you will see the green your record looks good message. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920971656/8d9e8b82f73eb62fa340a8f5/03Oouowi4rw1Id9mkO-WNJNRfzhQUP7CMw.png?expires=1755792000&signature=3f807dfb74fc5b0eabe5add16ace4fc446a7dbb5b31e414af431d0cc65b08e1e&req=fSInH85%2Fm4RZFb4f3HP0gJ%2FUIDQaALAuNnmTXvIbH7U9uzDeF3CzNVS6D5WK%0Ao5%2B41VXqrYKz1E75ug%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920971656/8d9e8b82f73eb62fa340a8f5/03Oouowi4rw1Id9mkO-WNJNRfzhQUP7CMw.png?expires=1755792000&signature=3f807dfb74fc5b0eabe5add16ace4fc446a7dbb5b31e414af431d0cc65b08e1e&req=fSInH85%2Fm4RZFb4f3HP0gJ%2FUIDQaALAuNnmTXvIbH7U9uzDeF3CzNVS6D5WK%0Ao5%2B41VXqrYKz1E75ug%3D%3D%0A) **Note**: You need to force a refresh to check the status as Mailjet does not automatically check for SPF & DKIM changes. You can find the instructions on how to set up DKIM and SPF for Mailjet **[here](https://documentation.mailjet.com/hc/en-us/articles/360042412734-Authenticating-Domains-with-SPF-DKIM) **. Add a Mailjet DKIM key in Valimail ================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Mailjet emails ====================================================== Once you establish that Mailjet is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Customer.io](https://support.valimail.com/en/articles/8754357-customer-io) [LibraryH3lp](https://support.valimail.com/en/articles/8757205-libraryh3lp) [MailUp](https://support.valimail.com/en/articles/8757461-mailup) [Netcore](https://support.valimail.com/en/articles/8757552-netcore) [Postmark](https://support.valimail.com/en/articles/8757814-postmark) Did this answer your question? 😞😐😃 --- # MarchingOrder | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757470-marchingorder#main-content) Table of contents [](https://support.valimail.com/en/articles/8757470-marchingorder#h_df4f939ebf) [](https://support.valimail.com/en/articles/8757470-marchingorder#h_b493adb2f2) [](https://support.valimail.com/en/articles/8757470-marchingorder#h_d212714d97) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) MarchingOrder MarchingOrder ============= How to set up DMARC for MarchingOrder in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757470-marchingorder#h_df4f939ebf) [](https://support.valimail.com/en/articles/8757470-marchingorder#h_b493adb2f2) [](https://support.valimail.com/en/articles/8757470-marchingorder#h_d212714d97) SPF(supported) / (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **MarchingOrder** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. MarchingOrder typically uses a dedicated subdomain configuration setup and they are leveraging Elastic Email as their infrastructure provider. Configuring DKIM authentication for your MarchingOrder emails ============================================================= **1.** Please add a DKIM record (TXT record) of the public key so that the From domain can sign emails with DKIM for security and deliverability purposes. The d= domain would be the From domain. The selector will be "**api**.\_domainkey" in all cases. Name (if using primary domain): api.\_domainkey.yourdomain.edu Or Name (if using subdomain): api.\_domainkey.subdomain.yourdomain.edu Value: k=rsa;t=s;p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCbmGbQMzYeMvxwtNQoXN0waGYaciuKx8mtMh5czguT4EZlJXuCt6V+l56mmt3t68FEX5JJ0q4ijG71BGoFRkl87uJi7LrQt1ZZmZCvrEII0YO4mp8sDLXC8g1aUAoi8TJgxq2MJqCaMyj5kAm3Fdy2tzftPCV/lbdiJqmBnWKjtwIDAQAB **Important**: If you are managing this domain/subdomain in Valimail, you will need to add this DKIM in the Configuration page for your domain in Valimail Enforce, like presented below. **2.** After you add the DKIM key, you will need to contact MarchingOrder for them to verify the setup. Notify MarchingOrder of the sending email address so that it may be added and verified in the system. After adding the sender email address, please copy/paste the information below and instruct the service owner to forward it to MarchingOrder. \*\*\*\*\*\*\*\*\*\*\*\*\*\* Hello, The email deliverability steps are complete. The sender email address for MarchingOrder will be . Please forward this information to your MarchingOrder customer success manager so that they can add / verify this email within their system. \*\*\*\*\*\*\*\*\*\*\*\*\*\* Sometimes, they may encounter an error with the SPF record. See the notes below: **Notes:** We have heard from various customers that it is preferable to set up MarchingOrder from a specific subdomain for example, [graduationnews.mydomain.edu](https://graduationnews.mydomain.edu/) instead of setting it up at the Org domain level (ie instead of [mydomain.edu](https://mydomain.edu/) ). This is due to a few reasons: * MarchingOrder leverages Elastic Email as their infrastructure provider and has limited control over Elastic Email's verification process. * Elastic Email is incapable of parsing our customers' standard SPF record. Instead their platform is doing a simple regex check against the text record to find an include and not a real SPF query. (we have reached out to Elastic Email to improve their verification process). Using a dedicated subdomain as noted above can help with this problem. * Another workaround is to specifically list the Elastic Email SPF include in your SPF record directly after the Valimail record. This is not ideal as the Elastic Email record is overly permissive. But some customers have said this worked for them. Please be sure to contact Marching Order's Support Team for additional information. Add a MarchingOrder DKIM key in Valimail ======================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your MarchingOrder emails ============================================================ Once you establish that MarchingOrder is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Accredible](https://support.valimail.com/en/articles/8470991-accredible) [AfterShip](https://support.valimail.com/en/articles/8470999-aftership) [Beamery](https://support.valimail.com/en/articles/8471015-beamery) [Elastic Email](https://support.valimail.com/en/articles/8754592-elastic-email) [Netcore](https://support.valimail.com/en/articles/8757552-netcore) Did this answer your question? 😞😐😃 --- # Marquis Documatix | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757497-marquis-documatix#main-content) Table of contents [](https://support.valimail.com/en/articles/8757497-marquis-documatix#h_5ebbdf94cf) [](https://support.valimail.com/en/articles/8757497-marquis-documatix#h_92196003f7) [](https://support.valimail.com/en/articles/8757497-marquis-documatix#h_ca6acddc81) [](https://support.valimail.com/en/articles/8757497-marquis-documatix#h_c0cb4d3aac) [](https://support.valimail.com/en/articles/8757497-marquis-documatix#h_c2e3372483) [](https://support.valimail.com/en/articles/8757497-marquis-documatix#h_914b247eb1) [](https://support.valimail.com/en/articles/8757497-marquis-documatix#h_6f3c20250e) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Marquis Documatix Marquis Documatix ================= How to set up DMARC for Marquis Documatix in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757497-marquis-documatix#h_5ebbdf94cf) [](https://support.valimail.com/en/articles/8757497-marquis-documatix#h_92196003f7) [](https://support.valimail.com/en/articles/8757497-marquis-documatix#h_ca6acddc81) [](https://support.valimail.com/en/articles/8757497-marquis-documatix#h_c0cb4d3aac) [](https://support.valimail.com/en/articles/8757497-marquis-documatix#h_c2e3372483) [](https://support.valimail.com/en/articles/8757497-marquis-documatix#h_914b247eb1) [](https://support.valimail.com/en/articles/8757497-marquis-documatix#h_6f3c20250e) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Marquis Documatix** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Marquis Documatix uses a set of 2 CNAME DKIM keys and a dedicated subdomain configuration setup. Setup a dedicated subdomain =========================== In order for Marquis Documatix to send emails using your domain name, we will need to have a sub-domain created, e.g., ‘email’ (email.yourdomain.com). IT and marketing will most likely coordinate with each other to determine a sub-domain name. To set up a sub-domain, you will need to do the following: STEP 1: **CREATE A CNAME FOR YOUR SUB-DOMAIN** ---------------------------------------------- The CNAME will brand your email “from” name, as well as all email links and images, while allowing DocuMatix to report back about email deliverability and interaction. The CNAME will point your subdomain to the DocuMatix service. Create a CNAME for your external subdomain with the value of documatix.com. Example below: [![a close up of a logo](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920985328/3d1039ba20ed089bd7aef2cc/-6SVkWvlUD88-SN3Vb_mSQoil7NI_M_GEA.png?expires=1755792000&signature=1fd1e626fa06d4ee51a3b090ce872e61df22e6da967bd5b19916499fe5e05503&req=fSInH8F7noNXFb4f3HP0gHN3T%2FBy1K%2BQGyWGfRkKG%2ByB6cbTvYQJBi2ytaG%2B%0A9eMiOsdVjAdD2ftpYQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920985328/3d1039ba20ed089bd7aef2cc/-6SVkWvlUD88-SN3Vb_mSQoil7NI_M_GEA.png?expires=1755792000&signature=1fd1e626fa06d4ee51a3b090ce872e61df22e6da967bd5b19916499fe5e05503&req=fSInH8F7noNXFb4f3HP0gHN3T%2FBy1K%2BQGyWGfRkKG%2ByB6cbTvYQJBi2ytaG%2B%0A9eMiOsdVjAdD2ftpYQ%3D%3D%0A) STEP #2: **CREATE AN INTERNAL A RECORD FOR YOUR SUB-DOMAIN** ------------------------------------------------------------ If your internal DNS does not resolve the sub-domain record from the external DNS, you will need to create an internal A record pointing to 206.71.80.80. This will allow images and links to work on emails that are sent to email addresses with your domain. Important: ensure that you do not have an A record for your sub-domain on your external DNS. An external A record would conflict with the CNAME. **AFTER SUB-DOMAIN CREATION** ----------------------------- Once these steps are completed you will need to determine a username for each account that you have. This will be your new “From” email address. For example, a general marketing account may have ‘marketing’ as the username ([\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#177a76657c72637e797057727a767e7b396e78626573787a767e79) . com). You will pick the username you would like to use, but we will create it for you. Please note: The above steps are required in order for Marquis to deliver emails on your behalf. Configuring DKIM authentication for your Marquis Documatix emails ================================================================= If your organization has DMARC turned on for your emails, DKIM adds a digital signature to the email header which is used to verify the authenticity of the email. If you have DMARC turned on, let a Marquis Client setup team member know that you want to use DKIM. If you choose to add DMARC later, contact DocuMatix support to add DKIM. You will need to create two new sub-domains with the CNAME below: **key1.\_domainkey.email.yourdomain.com CNAME key1.documatix.com.** **key2.\_domainkey.email.yourdomain.com CNAME key2.documatix.com.** In case you need more assistance in setting this up, you can contact Marquis Documatix customer support directly at **[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#6b0f181e1b1b04191f2b0c04060a191a1e021845080406) ** Add a Marquis Documatix DKIM key in Valimail ============================================ You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Marquis Documatix emails ================================================================ Once you establish that Marquis Documatix is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. As you develop emails within DocuMatix, you can send tests to yourself. There may also be times when you use DocuMatix for internal emails to be sent to your staff. In both cases, whitelisting will ensure that the emails go through seamlessly. To help with email delivery inside your company it is highly recommended that you Whitelist the DocuMatix IP Address Ranges and/or the below DocuMatix Email Servers. You need to make sure that you have the Marquis Documatix SPF IP range added in your SPF record. **Marquis Documatix SPF IP range** - 206.71.80.64/27 By adding **Marquis Documatix** in your Enabled Senders list in Valimail, you would ensure the above whitelisting requirement is met. The whitelisting procedure will vary, depending on your email service. Just provide this information to your IT department and they will be able to accomplish this quite easily. In addition, it is recommended that you whitelist your new “From” email address. Example: [\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#f19c90839a9485989f96b1949c90989ddf889e8483959e9c90989fdf929e9c) * * * Related Articles [Bullhorn](https://support.valimail.com/en/articles/8471025-bullhorn) [ClickDimensions](https://support.valimail.com/en/articles/8754156-clickdimensions) [SchoolMessenger](https://support.valimail.com/en/articles/8758343-schoolmessenger) [Hornetsecurity](https://support.valimail.com/en/articles/8835060-hornetsecurity) [Thought Industries](https://support.valimail.com/en/articles/9119306-thought-industries) Did this answer your question? 😞😐😃 --- # MarketingPlatform | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757495-marketingplatform#main-content) Table of contents [](https://support.valimail.com/en/articles/8757495-marketingplatform#h_6682bcc8db) [](https://support.valimail.com/en/articles/8757495-marketingplatform#h_74ec4c988e) [](https://support.valimail.com/en/articles/8757495-marketingplatform#h_7f0cf85a5f) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) MarketingPlatform MarketingPlatform ================= How to set up DMARC for MarketingPlatform in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757495-marketingplatform#h_6682bcc8db) [](https://support.valimail.com/en/articles/8757495-marketingplatform#h_74ec4c988e) [](https://support.valimail.com/en/articles/8757495-marketingplatform#h_7f0cf85a5f) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **MarketingPlatform** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your MarketingPlatform emails ================================================================= If there is no DKIM for MarketingPlatform, you will receive an error message on this. If you click on the **info** button, you will get the option to create a DKIM value for your domain. [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920983565/fb2ae6a884b6f5c7897c3b31/OD9D_b-F-kW6kOHkoMv8UFeIRLwaf3fAJg.png?expires=1755792000&signature=04ee80b00039ec5127af348ba0d85bb2c760d39dd502e2f515ac7a45846c4d7d&req=fSInH8F9mIdaFb4f3HP0gFxJC4xhTrJRL%2FBtVvwlCfxK3jeNk4QdeNCHRxSV%0AJSf4fLaeltVN89dYdA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920983565/fb2ae6a884b6f5c7897c3b31/OD9D_b-F-kW6kOHkoMv8UFeIRLwaf3fAJg.png?expires=1755792000&signature=04ee80b00039ec5127af348ba0d85bb2c760d39dd502e2f515ac7a45846c4d7d&req=fSInH8F9mIdaFb4f3HP0gFxJC4xhTrJRL%2FBtVvwlCfxK3jeNk4QdeNCHRxSV%0AJSf4fLaeltVN89dYdA%3D%3D%0A) [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920983570/08321c7e3ea38f840edffdc5/ugly4C7Tyhuqd7lSgRBRnWw_auyPCcGt-g.png?expires=1755792000&signature=bc3738ba157e844ca20861affdfaea7f526d639c1e67b838f09a4e735f491471&req=fSInH8F9mIZfFb4f3HP0gCLmUneClxLGaZGCVtHAzqDYqXSiHDUWZF7wZY8Z%0ATKD8pVIW%2BNTgq42MKw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920983570/08321c7e3ea38f840edffdc5/ugly4C7Tyhuqd7lSgRBRnWw_auyPCcGt-g.png?expires=1755792000&signature=bc3738ba157e844ca20861affdfaea7f526d639c1e67b838f09a4e735f491471&req=fSInH8F9mIZfFb4f3HP0gCLmUneClxLGaZGCVtHAzqDYqXSiHDUWZF7wZY8Z%0ATKD8pVIW%2BNTgq42MKw%3D%3D%0A) DKIM also needs to be created as a TXT-record in your DNS administration. However, it is important to note that the domain/hostname in this setup contains nothing but just the domain – most often you will always see emp.\_domainkey. in front of your domain when DKIM is used for MarketingPlatform. **Important**: If you manage DKIM in Valimail for your domain, you will need to add this DKIM TXT key on your domain's Configuration page in Valimail Enforce. You can also find the instructions on how to set up DKIM and SPF for MarketingPlatform, **[here](https://marketingplatform.com/wiki/spf-dkim-setup/) **. Add a MarketingPlatform DKIM key in Valimail ============================================ You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your MarketingPlatform emails ================================================================ Once you establish that MarketingPlatform is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [TurboSMTP](https://support.valimail.com/en/articles/8758135-turbosmtp) [Virtru](https://support.valimail.com/en/articles/8758200-virtru) [Symplify](https://support.valimail.com/en/articles/8759548-symplify) [Webpower](https://support.valimail.com/en/articles/8766573-webpower) [Emercury](https://support.valimail.com/en/articles/8835045-emercury) Did this answer your question? 😞😐😃 --- # Mandrill | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757467-mandrill#main-content) Table of contents [](https://support.valimail.com/en/articles/8757467-mandrill#h_ffc03e924e) [](https://support.valimail.com/en/articles/8757467-mandrill#h_84aef705ff) [](https://support.valimail.com/en/articles/8757467-mandrill#h_e236e687c4) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Mandrill Mandrill ======== How to set up DMARC for Mandrill in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757467-mandrill#h_ffc03e924e) [](https://support.valimail.com/en/articles/8757467-mandrill#h_84aef705ff) [](https://support.valimail.com/en/articles/8757467-mandrill#h_e236e687c4) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Mandrill** and how are they managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Mandrill emails ======================================================== **Note**: You will first need to add your domain to Mandrill. **1.** Open your Mandrill account and go to **Settings** > **Domains**. **2.** Enter your domain name and click on **Add** button. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920975751/bf0c454c164cdb9e9baaabf0/MV9w6Vl4430M310qDUfpRa0DDGMzyb7TPw.png?expires=1755792000&signature=80fbc4d76d93445215614519e8d18bf48d4ae5018cf828403918d63ba9e156a9&req=fSInH857moReFb4f3HP0gA2IAXMBrDBMty5%2FXtDAO1m%2FJ4i5Bu30JuOAgjnb%0AXyPQf0d7JYzTPi%2BcBg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920975751/bf0c454c164cdb9e9baaabf0/MV9w6Vl4430M310qDUfpRa0DDGMzyb7TPw.png?expires=1755792000&signature=80fbc4d76d93445215614519e8d18bf48d4ae5018cf828403918d63ba9e156a9&req=fSInH857moReFb4f3HP0gA2IAXMBrDBMty5%2FXtDAO1m%2FJ4i5Bu30JuOAgjnb%0AXyPQf0d7JYzTPi%2BcBg%3D%3D%0A) **3.** After adding your domain, click on **View DKIM Settings**. You will find the DKIM record that contains the DKIM selector (mandrill) and the designated key value that you need to publish in **Valimail Enforce**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920975760/110393f1fedca670293f6a69/AdwE8f8aWbs1i_-2CkWXq--UiFRHAB-Zvw.png?expires=1755792000&signature=b677d90c97254f3ac0b43bb48214b444cb13fc1f498b4c9401ceb5692157b209&req=fSInH857modfFb4f3HP0gKsNyKJdkCieU%2F7ilsuUwAdnHzT5jE6tQ0pTKgOz%0AG5SQdeiLz%2BuYlD%2FX3w%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920975760/110393f1fedca670293f6a69/AdwE8f8aWbs1i_-2CkWXq--UiFRHAB-Zvw.png?expires=1755792000&signature=b677d90c97254f3ac0b43bb48214b444cb13fc1f498b4c9401ceb5692157b209&req=fSInH857modfFb4f3HP0gKsNyKJdkCieU%2F7ilsuUwAdnHzT5jE6tQ0pTKgOz%0AG5SQdeiLz%2BuYlD%2FX3w%3D%3D%0A) **4.** The next step is to add the Mandrill DKIM key in **Valimail Enforce**. **5.** After publishing the TXT record in Valimail Enforce, click on the **Test DNS Settings** button in the Mandrill management console and check for a verification mark against your record. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920975764/11627c1d3ca96aa90d047629/nNFdDI0SxX7I0b-7wjcBmcYPHRlAYqI7Yw.png?expires=1755792000&signature=329c004b2b6ab9ca7359b441932746a4d5bdbfe7057abd10ed94885f3e5cbb89&req=fSInH857modbFb4f3HP0gAr3%2BEjVTqIxuz3Hr261%2B2F8tpugqgaSEWUrO0Tq%0AHPZVrmsZFRSPeDio8Q%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920975764/11627c1d3ca96aa90d047629/nNFdDI0SxX7I0b-7wjcBmcYPHRlAYqI7Yw.png?expires=1755792000&signature=329c004b2b6ab9ca7359b441932746a4d5bdbfe7057abd10ed94885f3e5cbb89&req=fSInH857modbFb4f3HP0gAr3%2BEjVTqIxuz3Hr261%2B2F8tpugqgaSEWUrO0Tq%0AHPZVrmsZFRSPeDio8Q%3D%3D%0A) You can find the instructions on how to setup a DKIM key in Mandrill **[here](https://mailchimp.com/developer/transactional/docs/authentication-delivery/#configure-your-dns) **. Add a Mandrill DKIM key in Valimail =================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Mandrill emails ======================================================= Once you establish that Mandrill is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Customer.io](https://support.valimail.com/en/articles/8754357-customer-io) [MailUp](https://support.valimail.com/en/articles/8757461-mailup) [Netcore](https://support.valimail.com/en/articles/8757552-netcore) [Sitecore](https://support.valimail.com/en/articles/8759530-sitecore) [Cool Life CRM](https://support.valimail.com/en/articles/8822656-cool-life-crm) Did this answer your question? 😞😐😃 --- # MailUp | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757461-mailup#main-content) Table of contents [](https://support.valimail.com/en/articles/8757461-mailup#h_bd41aaf102) [](https://support.valimail.com/en/articles/8757461-mailup#h_ad1744cf6c) [](https://support.valimail.com/en/articles/8757461-mailup#h_1ab5a71535) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) MailUp MailUp ====== How to set up DMARC for MailUp in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757461-mailup#h_bd41aaf102) [](https://support.valimail.com/en/articles/8757461-mailup#h_ad1744cf6c) [](https://support.valimail.com/en/articles/8757461-mailup#h_1ab5a71535) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **MailUp** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your MailUp emails ====================================================== **1.** Please create the following two CNAMEs (replace "mydomain.com" with your domain) Record Name: ml01.\_domainkey.mydomain.com Record Value: ml01.dkim.musvc.com. Record Name: ml02.\_domainkey.mydomain.com Record Value: ml02.dkim.musvc.com. **Note**: If you manage DKIM in Valimail Enforce, you will just need to add these CNAME keys in your domain's Configuration page in Valimail Enforce. 2\. After the DKIM keys were added in Valimail Enforce, you can run the DKIM test in [Senders authentication](https://help.mailup.com/display/MUG/Senders+authentication) to confirm that the CNAMEs have been successfully updated. You can also find the instructions on how to set up DKIM and SPF for MailUp, **[here](https://help.mailup.com/display/mailupQuickStart/Maximizing+deliverability+for+your+emails) **. Add a MailUp DKIM key in Valimail ================================= You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your MailUp emails ===================================================== Once you establish that MailUp is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [AON Assessment Solutions](https://support.valimail.com/en/articles/8471004-aon-assessment-solutions) [Autotask](https://support.valimail.com/en/articles/8471013-autotask) [Sendgrid](https://support.valimail.com/en/articles/8700033-sendgrid) [Intercom](https://support.valimail.com/en/articles/8755711-intercom) [FireDrum](https://support.valimail.com/en/articles/8814374-firedrum) Did this answer your question? 😞😐😃 --- # Magnews | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757441-magnews#main-content) Table of contents [](https://support.valimail.com/en/articles/8757441-magnews#h_78e62bd19c) [](https://support.valimail.com/en/articles/8757441-magnews#h_28dd995b2a) [](https://support.valimail.com/en/articles/8757441-magnews#h_1096ae165e) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Magnews Magnews ======= How to set up DMARC for Magnews in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757441-magnews#h_78e62bd19c) [](https://support.valimail.com/en/articles/8757441-magnews#h_28dd995b2a) [](https://support.valimail.com/en/articles/8757441-magnews#h_1096ae165e) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Magnews** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. ​ Configuring DKIM authentication for your Magnews emails ======================================================= Getting better brand protection for your sending domain takes just a few steps . * Access magnews and enter the **Sender domains** section. Enter the domain of the email address set as the sender of your communications. * Then go to the **Management** section , click on **Deliverability** and then on **Sender domains**: add your domain here. * Magnews generates the public key to be entered in your domain's DNS by simply creating a TXT type DNS record. To do this, contact your IT department or your domain hosting manager. * Now all you have to do is access magnews again , in the previously created sender domain tab, to activate the DKIM signing . **Important**: If you manage DKIM for your domain in Valimail, you will need to add the TXT DKIM key on your domain's Configuration page in Valimail Enforce. You can also find the instructions on how to set up DKIM and SPF for Magnews, **[here](https://www.magnews.it/blog/il-mondo-di-magnews/dkim-proteggi-il-tuo-dominio-mittente-dallo-spoofing/) **. Add a Magnews DKIM key in Valimail ================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Magnews emails ====================================================== Once you establish that Magnews is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Delivra](https://support.valimail.com/en/articles/8754526-delivra) [Everlytic](https://support.valimail.com/en/articles/8754630-everlytic) [Veeva](https://support.valimail.com/en/articles/8758198-veeva) [Symplify](https://support.valimail.com/en/articles/8759548-symplify) [Oracle Opower](https://support.valimail.com/en/articles/9145916-oracle-opower) Did this answer your question? 😞😐😃 --- # MessageGears | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757502-messagegears#main-content) Table of contents [](https://support.valimail.com/en/articles/8757502-messagegears#h_6299f1acfe) [](https://support.valimail.com/en/articles/8757502-messagegears#h_cf213a821b) [](https://support.valimail.com/en/articles/8757502-messagegears#h_7987447b33) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) MessageGears MessageGears ============ How to set up DMARC for MessageGears in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757502-messagegears#h_6299f1acfe) [](https://support.valimail.com/en/articles/8757502-messagegears#h_cf213a821b) [](https://support.valimail.com/en/articles/8757502-messagegears#h_7987447b33) SPF(supported) / (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **MessageGears** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your MessageGears emails ============================================================ If you’d like to implement DKIM for your domain, reach out to MessageGears Support Team to get started. You can [open a support ticket](https://support.messagegears.com/hc/en-us/requests/new) , or email them directly at **[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#23505653534c5157634e46505042444644464251500d404c4e) ** They will provide you with a TXT DKIM key record that you will need to add in your DNS. **Important**: If you manage DKIM in Valimail for your domain, you will need to add the TXT DKIM key on your domain's Configuration page in Valimail Enforce. Once the key is added, reach out back to MessageGears Support Team so they can verify the key. You can also find the instructions on how to set up DKIM and SPF for MessageGears, **[here](https://support.messagegears.com/hc/en-us/articles/115001011687-Email-Authentication-and-DMARC) **. Add a MessageGears DKIM key in Valimail ======================================= You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your MessageGears emails =========================================================== Once you establish that MessageGears is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Acoustic](https://support.valimail.com/en/articles/8470993-acoustic) [emBlue](https://support.valimail.com/en/articles/8754605-emblue) [NetcoreCloud](https://support.valimail.com/en/articles/8757811-netcorecloud) [Veeva](https://support.valimail.com/en/articles/8758198-veeva) [SimplyCast](https://support.valimail.com/en/articles/8822654-simplycast) Did this answer your question? 😞😐😃 --- # Newton (Paycor) | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757556-newton-paycor#main-content) Table of contents [](https://support.valimail.com/en/articles/8757556-newton-paycor#h_badcfc0524) [](https://support.valimail.com/en/articles/8757556-newton-paycor#h_7ac5181deb) [](https://support.valimail.com/en/articles/8757556-newton-paycor#h_e00d5057b0) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Newton (Paycor) Newton (Paycor) =============== How to set up DMARC for Newton in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757556-newton-paycor#h_badcfc0524) [](https://support.valimail.com/en/articles/8757556-newton-paycor#h_7ac5181deb) [](https://support.valimail.com/en/articles/8757556-newton-paycor#h_e00d5057b0) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Newton** and how they are managed in Valimail. Because this service leverages Sendgrid's email infrastructure, it requires additions to your DNS records outside of the Valimail platform. Adding **Newton** as an authorized sender in the Valimail platform usually requires a dedicated subdomain to be pointed to the Sendgrid infrastructure and typically the DKIM keys will be added in the Valimail platform. Website: [https://www.paycor.com/recruiting-software](https://www.paycor.com/recruiting-software) Configuring DKIM authentication for your Newton (Paycor) emails =============================================================== **1\.** Newton (now owned by Paycor) uses SendGrid under the hood. The setup process is like a standard SendGrid activation. This is done by opening a ticket with Newton's Customer Support. **2\.** Newton will generate the proper DNS instructions for the activation. This will be a CNAME record hosted in your DNS and two CNAME DKIM keys. The DKIM keys can be published through Enforce since the DKIM keys will be on the top-level domain. **3\.** The DKIM keys can be distinguished from having "\_domainkey." in the hostname. **Ensure that Newton generates unique DKIM selectors and does not use s1/s2** **4.** Once the DNS changes are in place, notify Newton support and they can activate on their end. You can also find the instructions on how to set up DKIM and SPF for Newton (Paycor), **[here](https://support.paycor.com/s/article/Recruiting-Add-SPF-Record-Enable-DKIM-Signing-to-Improve-Email-Delivery-and-Security#dkim) **. Add a Newton (Paycor) DKIM key in Valimail ========================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Newton emails ===================================================== Once you establish that Newton is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Accredible](https://support.valimail.com/en/articles/8470991-accredible) [Action Network​](https://support.valimail.com/en/articles/8470996-action-network) [AfterShip](https://support.valimail.com/en/articles/8470999-aftership) [Peoplevine](https://support.valimail.com/en/articles/8757810-peoplevine) [ConnectBooster](https://support.valimail.com/en/articles/8766144-connectbooster) Did this answer your question? 😞😐😃 --- # Meltwater | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757500-meltwater#main-content) Table of contents [](https://support.valimail.com/en/articles/8757500-meltwater#h_d432eab24b) [](https://support.valimail.com/en/articles/8757500-meltwater#h_5b60c262c1) [](https://support.valimail.com/en/articles/8757500-meltwater#h_858eeecd74) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Meltwater Meltwater ========= How to set up DMARC for Meltwater in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757500-meltwater#h_d432eab24b) [](https://support.valimail.com/en/articles/8757500-meltwater#h_5b60c262c1) [](https://support.valimail.com/en/articles/8757500-meltwater#h_858eeecd74) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Meltwater** and how they are managed in Valimail. Because this service leverages Sendgrid's email infrastructure, it requires additions to your DNS records outside of the Valimail platform. Adding **Meltwater** as an authorized sender in the Valimail platform usually requires a dedicated subdomain to be pointed to the Sendgrid infrastructure and typically the DKIM keys will be added in the Valimail platform. Configuring DKIM authentication for your Meltwater emails ========================================================= There are three main steps to set up these records: **1.** Request your records within the platform. **2.** Ask your IT Specialist to update the records within your email. **3.** Your Domain status within the platform has changed to **Verified**. * Within the platform, select **Settings** from the left-hand side navigation bar. * Select **Approved Senders**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920986319/2d1ce855f7abe6817513eb7b/D2cuS4fsA3bGz8ZtGmk-FbzAbqbBp-wKcQ.png?expires=1755792000&signature=f8399af8c340a252457524f20446986e743658ecc2da08675734b2a11485437c&req=fSInH8F4noBWFb4f3HP0gLmBhuXAAPYuwH5qgcnlm3TiF9Hu1Sb3VxqO%2FT5A%0AUOuoyO2GfPoKBRKfeg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920986319/2d1ce855f7abe6817513eb7b/D2cuS4fsA3bGz8ZtGmk-FbzAbqbBp-wKcQ.png?expires=1755792000&signature=f8399af8c340a252457524f20446986e743658ecc2da08675734b2a11485437c&req=fSInH8F4noBWFb4f3HP0gLmBhuXAAPYuwH5qgcnlm3TiF9Hu1Sb3VxqO%2FT5A%0AUOuoyO2GfPoKBRKfeg%3D%3D%0A) * If you do not have any Approved Senders listed and no details under the **Domains** section, please add your work email address as an **Approved Sender**. * If you do have 'activated' Approved Senders, select the **Configure Domain** button on your Domain which is unverified. * Your specific CNAME records will open in a new page, and the URL can be sent to your IT specialist. CNAME records will house both SPF and DKIM records. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920986329/b782a22860d94b1589637d39/Wrfd28UHkme1cHhgwA05dHzxmxe1bXg9-w.png?expires=1755792000&signature=6c4ff22c12821ac248bbf5dee45e12526a969862e57e457e119af4e89b60a449&req=fSInH8F4noNWFb4f3HP0gOIoJAHeJDurNQmDOLtYSNzC5FsWs3R5xC4oqjW%2F%0AJbNTKTLQzszCf3IJmg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920986329/b782a22860d94b1589637d39/Wrfd28UHkme1cHhgwA05dHzxmxe1bXg9-w.png?expires=1755792000&signature=6c4ff22c12821ac248bbf5dee45e12526a969862e57e457e119af4e89b60a449&req=fSInH8F4noNWFb4f3HP0gOIoJAHeJDurNQmDOLtYSNzC5FsWs3R5xC4oqjW%2F%0AJbNTKTLQzszCf3IJmg%3D%3D%0A) **4.** Meltwater will issue 3 CNAME records. If you manage your DKIM keys in Valimail Enforce, you will need to add the 2 CNAME DKIM keys in your domain's Configuration page in Valimail. The 3rd CNAME record needs to be added in your DNS. See example below: CNAME em1199.example.com Value **u21413664.wl167.sendgrid.net** CNAME **mlt**.\_domainkey.example.com Value **mlt.domainkey.u21413664.wl167.sendgrid.net** CNAME **mlt2**.\_domainkey.example.com Value **mlt2.domainkey.u21413664.wl167.sendgrid.net** **5.** After all 3 DKIM records have been properly added in their respective management zones, check the status within Meltwater. Please note it can take 24-48 hours to update. **6.** Within the platform, select **Settings** from the left-hand side navigation bar. **7.** Select **Approved Senders**. Your domain will change to **This Domain has been verified.** [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920986340/4738f0b0f8e013d8fbda7920/wq-tmZoNGfxw5w-cm9oI_vDOXdecD6VPUQ.png?expires=1755792000&signature=3a71827fd368a3a3e7a8eacb25e8a80da8be2201a16296e0ad80eea97fd4bdb7&req=fSInH8F4noVfFb4f3HP0gAKYrFxScmB0ZT%2B8afZ1bDjAHNroz0QlXtg0sYXv%0ATAd5C8VF05cpF871Vw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920986340/4738f0b0f8e013d8fbda7920/wq-tmZoNGfxw5w-cm9oI_vDOXdecD6VPUQ.png?expires=1755792000&signature=3a71827fd368a3a3e7a8eacb25e8a80da8be2201a16296e0ad80eea97fd4bdb7&req=fSInH8F4noVfFb4f3HP0gAKYrFxScmB0ZT%2B8afZ1bDjAHNroz0QlXtg0sYXv%0ATAd5C8VF05cpF871Vw%3D%3D%0A) You can also find the instructions on how to set up DKIM and SPF for Meltwater **[here](https://help.meltwater.com/en/articles/4064638-how-to-add-an-approved-sender-email-delivery-settings) **. Add a Meltwater DKIM key in Valimail ==================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Meltwater emails ======================================================== Once you establish that Meltwater is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [ARMS](https://support.valimail.com/en/articles/8471009-arms) [Beamery](https://support.valimail.com/en/articles/8471015-beamery) [Yotpo](https://support.valimail.com/en/articles/8758206-yotpo) [HappyFox](https://support.valimail.com/en/articles/8810991-happyfox) [Mailtarget](https://support.valimail.com/en/articles/8822967-mailtarget) Did this answer your question? 😞😐😃 --- # Netcore | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757552-netcore#main-content) Table of contents [](https://support.valimail.com/en/articles/8757552-netcore#h_48ac21e854) [](https://support.valimail.com/en/articles/8757552-netcore#h_ee988fe24d) [](https://support.valimail.com/en/articles/8757552-netcore#h_c4a91bebda) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Netcore Netcore ======= How to set up DMARC for Netcore in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757552-netcore#h_48ac21e854) [](https://support.valimail.com/en/articles/8757552-netcore#h_ee988fe24d) [](https://support.valimail.com/en/articles/8757552-netcore#h_c4a91bebda) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Netcore** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Netcore uses a dedicated subdomain setup for DKIM and SPF configuration. Configuring DKIM authentication for your Netcore emails ======================================================= **1.** You will first need to add a sender domain in Netcore Email API. **2.** Once you have added a sender domain in Netcore Email API, the system asks you to configure two TXT records on your domain's DNS settings. The primary objective of adding these records is to authenticate Netcore Email API servers to send your emails. **3.** The first TXT record is to verify the ownership of your domain and authenticate your domain to send emails using Netcore Email API. **You will need to add the Netcore service to your domain's Configuration in Valimail Enforce.** **4.** The second TXT record which the system asks to add is primarily for DKIM validation. It is a method to validate the authenticity of the emails. **You will need to add the DKIM key in Valimail Enforce**. **5.** Once you have added these values in your settings, Press the **Check DNS Records** button to verify. You can find the instructions to set up DKIM and SPF for Netcore **[here](https://emaildocs.netcorecloud.com/docs/what-is-spf-and-dkim-and-why-these-are-important-to-have) **. Add a Netcore DKIM key in Valimail ================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Netcore emails ====================================================== Once you establish that Netcore is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Delivra](https://support.valimail.com/en/articles/8754526-delivra) [Everlytic](https://support.valimail.com/en/articles/8754630-everlytic) [Moosend](https://support.valimail.com/en/articles/8757512-moosend) [Sarbacane](https://support.valimail.com/en/articles/8758341-sarbacane) [Emercury](https://support.valimail.com/en/articles/8835045-emercury) Did this answer your question? 😞😐😃 --- # Odoo | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757600-odoo#main-content) Table of contents [](https://support.valimail.com/en/articles/8757600-odoo#h_005ba887bc) [](https://support.valimail.com/en/articles/8757600-odoo#h_d43e2380dd) [](https://support.valimail.com/en/articles/8757600-odoo#h_09464f51a4) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Odoo Odoo ==== How to set up DMARC for Odoo in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757600-odoo#h_005ba887bc) [](https://support.valimail.com/en/articles/8757600-odoo#h_d43e2380dd) [](https://support.valimail.com/en/articles/8757600-odoo#h_09464f51a4) SPF(not supported) DKIM(recommended) This article covers the DKIM authentication processes for **Odoo** and how it is managed in Valimail. Odoo does not support SPF alignment. Configuring DKIM authentication for your Odoo emails ==================================================== When sending an email, the Odoo server includes a unique DKIM signature in the headers. The recipient’s server decrypts this signature using the DKIM record in the database’s domain name. If the signature and the key contained in the record match, this guarantees that the message is authentic and has not been altered during transport. To enable DKIM, add a CNAME record to your domain's Configuration page in Valimail Enforce: Selector: **odoo** Value: **odoo.\_domainkey.odoo.com.** You can then check to see if the DKIM key has been published, using a tool like [Google Admin Toolbox Dig](https://toolbox.googleapps.com/apps/dig/) . You can also find the instructions on how to set up DKIM for Odoo **[here](https://www.odoo.com/documentation/16.0/applications/general/email_communication/email_domain.html) **. Add an Odoo DKIM key in Valimail ================================ You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Odoo emails =================================================== Once you establish that Odoo is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Braze](https://support.valimail.com/en/articles/8471024-braze) [Moosend](https://support.valimail.com/en/articles/8757512-moosend) [Postmark](https://support.valimail.com/en/articles/8757814-postmark) [Accelo](https://support.valimail.com/en/articles/8775773-accelo) [ListManager](https://support.valimail.com/en/articles/8813435-listmanager) Did this answer your question? 😞😐😃 --- # Moosend | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757512-moosend#main-content) Table of contents [](https://support.valimail.com/en/articles/8757512-moosend#h_eb60f76ab8) [](https://support.valimail.com/en/articles/8757512-moosend#h_fcd20a3ac6) [](https://support.valimail.com/en/articles/8757512-moosend#h_0bee5f4b50) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Moosend Moosend ======= How to set up DMARC for Moosend in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757512-moosend#h_eb60f76ab8) [](https://support.valimail.com/en/articles/8757512-moosend#h_fcd20a3ac6) [](https://support.valimail.com/en/articles/8757512-moosend#h_0bee5f4b50) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Moosend** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Moosend emails ======================================================= Steps to set up DKIM/Domain key for Moosend: **1.** Log in to your **Moosend** account. **2.** In the top navigation bar, click the **Account Icon** and click **Settings**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920988468/54156e69aac80a90cb0e8fc6/1Ow7PPNy6Y0yk5OrePGgYqoJXwCfESR2ng.png?expires=1755792000&signature=fa95bed2f42dce3d920041607c1962d8c6fc0ff0144f6f1ec7f8b780f139ccbc&req=fSInH8F2mYdXFb4f3HP0gJte1j4CVj0CjSe6r39ChViQXWPFJhzNwCWnAwk3%0AXa8ar9YUeyUb9rR%2BUQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920988468/54156e69aac80a90cb0e8fc6/1Ow7PPNy6Y0yk5OrePGgYqoJXwCfESR2ng.png?expires=1755792000&signature=fa95bed2f42dce3d920041607c1962d8c6fc0ff0144f6f1ec7f8b780f139ccbc&req=fSInH8F2mYdXFb4f3HP0gJte1j4CVj0CjSe6r39ChViQXWPFJhzNwCWnAwk3%0AXa8ar9YUeyUb9rR%2BUQ%3D%3D%0A) **3.** In the menu on the left, click **Senders**. **4.** In the **SPF/DKIM** column, you can see which senders have a valid DKIM signature indicated by a green check icon. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920988473/85c457cc9b71697ae2df91d6/Qffad-fM96LA3J6JtgGBOIxGCWn8Qq1pBQ.png?expires=1755792000&signature=9ec5f777f53efd6ec4dc20080a6826b3660fa890312858090563e226905a3c5d&req=fSInH8F2mYZcFb4f3HP0gKyeH%2BxyCFyB0ae%2BPbUo3xqBcbmSpF2kcgch6MtB%0Axn9oZeYYfd%2F95%2BIUlQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920988473/85c457cc9b71697ae2df91d6/Qffad-fM96LA3J6JtgGBOIxGCWn8Qq1pBQ.png?expires=1755792000&signature=9ec5f777f53efd6ec4dc20080a6826b3660fa890312858090563e226905a3c5d&req=fSInH8F2mYZcFb4f3HP0gKyeH%2BxyCFyB0ae%2BPbUo3xqBcbmSpF2kcgch6MtB%0Axn9oZeYYfd%2F95%2BIUlQ%3D%3D%0A) **5.** Click **Set up SPF/DKIM** for the sender address for which you want to set up a DKIM record. **6.** Click the **Domain keys identified mail (DKIM)** drop-down menu to display the DKIM records. **7.** Copy and paste the information in the TXT record name and TXT record value fields to your domain's Configuration page in Enforce. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920988475/025d64a96e485b322dc359cf/aSVf4w1gNsuRdJexhQt37zn3E5Vt6z419Q.png?expires=1755792000&signature=e6f95d37cf7cfc08d1bd2c4a5dfb069f320e29cf6c85db3e587f1157f12037e6&req=fSInH8F2mYZaFb4f3HP0gLyUjoLQvcdmSIZSefMLkOF8xz2jKFMXZci3UTQ8%0AY9SQ%2FSEFf5vgzuoFdQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920988475/025d64a96e485b322dc359cf/aSVf4w1gNsuRdJexhQt37zn3E5Vt6z419Q.png?expires=1755792000&signature=e6f95d37cf7cfc08d1bd2c4a5dfb069f320e29cf6c85db3e587f1157f12037e6&req=fSInH8F2mYZaFb4f3HP0gLyUjoLQvcdmSIZSefMLkOF8xz2jKFMXZci3UTQ8%0AY9SQ%2FSEFf5vgzuoFdQ%3D%3D%0A) **Important**: It takes between 30 minutes to 48 hours to finalize the process before you can move to the next step. **8.** Click **Verify DNS record** to complete the verification. Example DKIM TXT record name for Moosend: **ms.\_domainkey.mydomain.com** You can also find the instructions on how to set up DKIM and SPF for Moosend **[here](https://help.moosend.com/hc/en-us/articles/4409209163282-What-is-DKIM-and-why-you-should-care) **. Add a Moosend DKIM key in Valimail ================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Moosend emails ====================================================== Once you establish that Moosend is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Agile CRM](https://support.valimail.com/en/articles/8471000-agile-crm) [Delivra](https://support.valimail.com/en/articles/8754526-delivra) [Doppler](https://support.valimail.com/en/articles/8754541-doppler) [Sarbacane](https://support.valimail.com/en/articles/8758341-sarbacane) [Smarsh](https://support.valimail.com/en/articles/9106281-smarsh) Did this answer your question? 😞😐😃 --- # Oracle Cloud Infrastructure | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757604-oracle-cloud-infrastructure#main-content) Table of contents [](https://support.valimail.com/en/articles/8757604-oracle-cloud-infrastructure#h_8e340d9c10) [](https://support.valimail.com/en/articles/8757604-oracle-cloud-infrastructure#h_0c54f37b00) [](https://support.valimail.com/en/articles/8757604-oracle-cloud-infrastructure#h_8642b45907) [](https://support.valimail.com/en/articles/8757604-oracle-cloud-infrastructure#h_80da03c5e3) [](https://support.valimail.com/en/articles/8757604-oracle-cloud-infrastructure#h_6665e4145d) [](https://support.valimail.com/en/articles/8757604-oracle-cloud-infrastructure#h_222e46891a) [](https://support.valimail.com/en/articles/8757604-oracle-cloud-infrastructure#h_99d6c24b69) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Oracle Cloud Infrastructure Oracle Cloud Infrastructure =========================== How to set up DMARC for Oracle Cloud Infrastructure in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757604-oracle-cloud-infrastructure#h_8e340d9c10) [](https://support.valimail.com/en/articles/8757604-oracle-cloud-infrastructure#h_0c54f37b00) [](https://support.valimail.com/en/articles/8757604-oracle-cloud-infrastructure#h_8642b45907) [](https://support.valimail.com/en/articles/8757604-oracle-cloud-infrastructure#h_80da03c5e3) [](https://support.valimail.com/en/articles/8757604-oracle-cloud-infrastructure#h_6665e4145d) [](https://support.valimail.com/en/articles/8757604-oracle-cloud-infrastructure#h_222e46891a) [](https://support.valimail.com/en/articles/8757604-oracle-cloud-infrastructure#h_99d6c24b69) SPF(not supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Oracle Cloud Infrastructure** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Oracle Cloud Infrastructure does not send SPF aligned emails by default, so DKIM would be the best option to have for this service. Configuring DKIM authentication for your Oracle Cloud Infrastructure emails =========================================================================== Step 1: Confirm your sending domain and provider ------------------------------------------------ To add a DKIM record, you need to determine what sending domain or subdomain that you want to set up DKIM for. For this exercise, we use example.com. Determine what email sending service provider or conduit you’re looking to authenticate. In this case, we use OCI Email Delivery. If you send from different domains or subdomains, each requires their own DKIM record to be created. You can reuse selector records, however. Step 2: Create a selector ------------------------- Create a selector record for that domain, which acts as your public key. This record is unique to that domain and can be whatever you choose. For this example, we use **1234-oracle**. Step 3: Implement the record ---------------------------- You will need to publish the newly created DKIM key in **Valimail Enforce**. The example domain and selector record results in the following CNAME record for implementation: **1234-oracle.\_domainkey.example.com** IN CNAME **1234-oracle.example.com.dkim.yyz1.oracleemaildelivery.com** OCI uses standard 2048-bit encryption. Valimail Enforce supports the 2048 bit encryption. Following the publishing of the record and propagation time, your DKIM record is functional, providing a private key in sent emails that shows mailbox providers that email coming from that email provider is legitimate. Step 4: Trust but verify ------------------------ After everything is saved, it’s important to verify that your new DKIM record is set up correctly. You can most easily check through a third-party source for example the **[Google Admin Toolbox Dig](https://toolbox.googleapps.com/apps/dig/) **. All you need is the domain and selector record. You can also find the instructions to set up DKIM for Oracle Cloud Infrastructure **[here](https://docs.oracle.com/en/cloud/paas/integration-cloud/oracle-integration-oci/configure-email-authentication-settings-spf-and-dkim.html) **. Add an Oracle Cloud Infrastructure DKIM key in Valimail ======================================================= You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Oracle Cloud Infrastructure emails ========================================================================== Once you establish that Oracle Cloud Infrastructure is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Oracle Eloqua](https://support.valimail.com/en/articles/8757605-oracle-eloqua) [Oracle Right Now](https://support.valimail.com/en/articles/8757606-oracle-right-now) [Oracle Fusion](https://support.valimail.com/en/articles/8771290-oracle-fusion) [Oracle Responsys](https://support.valimail.com/en/articles/8772459-oracle-responsys) [Oracle Opower](https://support.valimail.com/en/articles/9145916-oracle-opower) Did this answer your question? 😞😐😃 --- # Okta | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757601-okta#main-content) Table of contents [](https://support.valimail.com/en/articles/8757601-okta#h_f743f95ec4) [](https://support.valimail.com/en/articles/8757601-okta#h_493d2c18d8) [](https://support.valimail.com/en/articles/8757601-okta#h_03d7af42fe) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Okta Okta ==== How to set up DMARC for Okta in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757601-okta#h_f743f95ec4) [](https://support.valimail.com/en/articles/8757601-okta#h_493d2c18d8) [](https://support.valimail.com/en/articles/8757601-okta#h_03d7af42fe) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM configuration process for **Okta** and they are managed in Valimail. Because this service leverages SendGrid's email infrastructure, it requires additions to your DNS records outside of the Valimail platform. Adding Okta as an authorized sender in the Valimail platform usually requires a dedicated subdomain to be pointed to the Okta infrastructure and typically the DKIM keys will be added in the Valimail platform. Configuring DKIM authentication for your Okta emails ==================================================== **1.** In the Admin Console, go to **Customizations** -> **Emails**. (If you enabled multibrand customization, go to **Customizations** -> **Brands**, and then select the brand you want. In the **Domains** tab -> **Email** section, click **Add domain**). **2.** In the **Email address** field, enter the email address that you want to send the system notification emails from. This email address appears in the emails sent to your users. **3.** In the **Name of email sender** field, enter the name of sender. This name appears as the sender in the emails sent to your users. **4.** Click **Continue**. **5.** Update your DNS records using the provided values. **Important**: If you manage DKIM in Valimail, you will need to add the 2 CNAME DKIM keys (Those are **s1** and **s2** in the example below) in Valimail Enforce and then add the TXT and the first CNAME record to your DNS. **6.** After you've updated your DNS records through your domain provider, click I've updated the DNS records. Okta begins polling your DNS records until it detects your updates (this may take up to 24 hours). Your configuration is pending until the DNS updates are detected. Alternatively, you can click **I will update the DNS records later**. Your records aren't polled and your configuration is incomplete until you update the relevant DNS records and click **I've updated the DNS records**. You can view the list of records that require an update at any time. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921004901/95becd71cb06b0a2335defdf/0vsZrXMy8TIZSma8ZE7bBcoc2jwO_5M9OA.png?expires=1755792000&signature=25f916779a968b7490dddc26f840b7c1f299904080c4e636aa05a5f593f2913f&req=fSImFsl6lIFeFb4f3HP0gKeRHqsQt%2BhPbB1y1sFOpTdfCeUbP7rF%2BJzWceTO%0AW6ZDS2bmjYF5HgiGkg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921004901/95becd71cb06b0a2335defdf/0vsZrXMy8TIZSma8ZE7bBcoc2jwO_5M9OA.png?expires=1755792000&signature=25f916779a968b7490dddc26f840b7c1f299904080c4e636aa05a5f593f2913f&req=fSImFsl6lIFeFb4f3HP0gKeRHqsQt%2BhPbB1y1sFOpTdfCeUbP7rF%2BJzWceTO%0AW6ZDS2bmjYF5HgiGkg%3D%3D%0A) **7.** Select a DNS update option: * **I've updated the DNS records** — Okta begins polling your DNS records until it detects your updates (up to 24 hours). Your configuration is pending until the DNS updates are detected. * **I will update the DNS records later** — Your records aren't polled. Your configuration is incomplete until you update the relevant DNS records and click **I've updated the DNS records**. You can update the records at any time. You can also find the instructions on how to set up DKIM and SPF **[here](https://developer.okta.com/docs/guides/custom-url-domain/main/#about-custom-email-addresses) **. Add an Okta DKIM key in Valimail ================================ You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Okta emails =================================================== Once you establish that Okta is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Beamery](https://support.valimail.com/en/articles/8471015-beamery) [Postmark](https://support.valimail.com/en/articles/8757814-postmark) [StatusPage](https://support.valimail.com/en/articles/8759546-statuspage) [Scaleway](https://support.valimail.com/en/articles/8814366-scaleway) [Zeptomail](https://support.valimail.com/en/articles/9101245-zeptomail) Did this answer your question? 😞😐😃 --- # NGP VAN | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757557-ngp-van#main-content) Table of contents [](https://support.valimail.com/en/articles/8757557-ngp-van#h_173c3e0131) [](https://support.valimail.com/en/articles/8757557-ngp-van#h_701cbfe7fe) [](https://support.valimail.com/en/articles/8757557-ngp-van#h_fad03adde5) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) NGP VAN NGP VAN ======= How to set up DMARC for NGP VAN in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757557-ngp-van#h_173c3e0131) [](https://support.valimail.com/en/articles/8757557-ngp-van#h_701cbfe7fe) [](https://support.valimail.com/en/articles/8757557-ngp-van#h_fad03adde5) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **NGP VAN** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your NGP VAN emails ======================================================= In order to set up DKIM for your domain in NGP VAN, please follow the instructions in this screenshot: [![NGP VAN DKIM key details](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920998035/c1ce0573251f793685f7345f/t9eOqb6N_SKI2qxaCzaPmcNnT6tAqsrn0Q.png?expires=1755792000&signature=a8f5eabc955dc504818204072dae55d428162927ed1ea03e9696eb1cde7d7096&req=fSInH8B2nYJaFb4f3HP0gGwcyYECXngcfKKpc9aNxjDLWemH9Kgm9aYzKli9%0A%2FpRmI0eLmWkXuEHIGg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920998035/c1ce0573251f793685f7345f/t9eOqb6N_SKI2qxaCzaPmcNnT6tAqsrn0Q.png?expires=1755792000&signature=a8f5eabc955dc504818204072dae55d428162927ed1ea03e9696eb1cde7d7096&req=fSInH8B2nYJaFb4f3HP0gGwcyYECXngcfKKpc9aNxjDLWemH9Kgm9aYzKli9%0A%2FpRmI0eLmWkXuEHIGg%3D%3D%0A) **Important**: If you manage DKIM for your domain in Valimail, you will need to add the TXT DKIM key on your domain's Configuration page in Valimail Enforce. After the DKIM key is added on your domain in Valimail Enforce you need to contact NGP VAN Support for further verification/validation of the TXT DKIM key record at: **[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#e9818c8599a98c9f8c9b90888a9d808687c78a8684) ** You can also find the instructions on how to set up DKIM and SPF for NGP VAN, **[here](https://help.everyaction.com/s/article/2906018-howdo-i-configure-my-dkim-spf) **. Add an NGP VAN DKIM key in Valimail =================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your NGP VAN emails ====================================================== Once you establish that NGP VAN is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. **Important Note**: In order to validate the configuration you may need to append NGP VAN's include mechanism to your SPF record, after the macro directive. Your SPF record should look as follows: **v=spf1 include:%{i}.\_ip.%{h}.\_ehlo.%{d}.\_spf.vali.email include:\_spfprod.ngpvan.com ~all** For more detailed info on why an action such as in the above note might be required, please consult our articles regarding **[How to work around Vendor Verification for SPF](https://support.valimail.com/en/articles/8466463-working-around-vendor-verification-of-spf) ** and **[Trailing SPF includes in Valimail delegated domains](https://support.valimail.com/en/articles/8466464-trailing-spf-includes-in-valimail-delegated-domains) **. * * * Related Articles [GetResponse](https://support.valimail.com/en/articles/8754772-getresponse) [Influitive](https://support.valimail.com/en/articles/8755641-influitive) [Netcore](https://support.valimail.com/en/articles/8757552-netcore) [NetcoreCloud](https://support.valimail.com/en/articles/8757811-netcorecloud) [Sarbacane](https://support.valimail.com/en/articles/8758341-sarbacane) Did this answer your question? 😞😐😃 --- # Wordpress (WPEngine) | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8758023-wordpress-wpengine#main-content) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Wordpress (WPEngine) Wordpress (WPEngine) ==================== Recommendations for Using Wordpress (WPEngine) as a Sender Updated over a year ago Wordpress made a change to their default blog mailing infrastructure at the end of 2020. [Due to the updates they no longer send in alignment via SPF.](https://wpengine.com/support/dmarc-best-practices-get-email-inbox/) Their instructions may state otherwise, but we have yet to see evidence of alignment from our customers who used the _standard/default_ setup in the past. Our recommendation is that customers who wish to send via Wordpress as their domain leverage one of the many plugins available in the Wordpress repository. Wordpress themselves also [recommend using a third-party host instead of the default service](https://wpengine.com/support/using-3rd-party-email-provider-send-mail-wordpress/) . We don't have an official recommendation but most customers prefer the plugins which relay out of their corporate infrastructure and can be DKIM signed, or plugins such as "[WP Mail SMTP" from WPForms.](https://wpmailsmtp.com/) * * * Related Articles [Hosted Servers](https://support.valimail.com/en/articles/8466473-hosted-servers) [DuoCircle](https://support.valimail.com/en/articles/8754568-duocircle) [Front](https://support.valimail.com/en/articles/8754762-front) [MailChannels SMTP Relay](https://support.valimail.com/en/articles/8771208-mailchannels-smtp-relay) [Sender Requirements Failure Report](https://support.valimail.com/en/articles/11964171-sender-requirements-failure-report) Did this answer your question? 😞😐😃 --- # Namecheap | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757550-namecheap#main-content) Table of contents [](https://support.valimail.com/en/articles/8757550-namecheap#h_198694cdff) [](https://support.valimail.com/en/articles/8757550-namecheap#h_592651a7d7) [](https://support.valimail.com/en/articles/8757550-namecheap#h_57b076d509) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Namecheap Namecheap ========= How to set up DMARC for Namecheap in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757550-namecheap#h_198694cdff) [](https://support.valimail.com/en/articles/8757550-namecheap#h_592651a7d7) [](https://support.valimail.com/en/articles/8757550-namecheap#h_57b076d509) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Namecheap** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Namecheap emails ========================================================= 1\. Sign in to your **Namecheap** account. 2\. Go to **Private Email** menu: [![a screen shot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920995208/e7fedd6fb87376da305637ae/RkbCeabYZyzRVheHnnow_W_X5TOcKRGYvA.png?expires=1755792000&signature=be90d4fd25c49817e88ce5ddd4ea5be9bcb1d77ccfa51cf6a863343892decf68&req=fSInH8B7n4FXFb4f3HP0gOrItWmW5QbnI0n%2BX9XlYiF%2B28mI0j5VZNUXLBhv%0AZ%2F%2BeRJKhh18R4QQPZg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920995208/e7fedd6fb87376da305637ae/RkbCeabYZyzRVheHnnow_W_X5TOcKRGYvA.png?expires=1755792000&signature=be90d4fd25c49817e88ce5ddd4ea5be9bcb1d77ccfa51cf6a863343892decf68&req=fSInH8B7n4FXFb4f3HP0gOrItWmW5QbnI0n%2BX9XlYiF%2B28mI0j5VZNUXLBhv%0AZ%2F%2BeRJKhh18R4QQPZg%3D%3D%0A) **3.** Then, look for your Private Email subscription in the list and click on **Manage** next to it: [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920995214/455a54ee2f53b21279235553/k7JZI6mrAKb8KrTha6pczr3n6zb_8qM3Aw.png?expires=1755792000&signature=eeeac64e74cd55eb95735be31b5e0300ed7186e0ef7fb8cd6616e524a3d6a738&req=fSInH8B7n4BbFb4f3HP0gOMmDq%2F19ppgPti4BsidOC9j5aWte3QMFpAnuW3k%0APbII0%2FLn%2FVFA%2BzPUCA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920995214/455a54ee2f53b21279235553/k7JZI6mrAKb8KrTha6pczr3n6zb_8qM3Aw.png?expires=1755792000&signature=eeeac64e74cd55eb95735be31b5e0300ed7186e0ef7fb8cd6616e524a3d6a738&req=fSInH8B7n4BbFb4f3HP0gOMmDq%2F19ppgPti4BsidOC9j5aWte3QMFpAnuW3k%0APbII0%2FLn%2FVFA%2BzPUCA%3D%3D%0A) **4.** Click on the **Generate** button under DKIM: [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920995221/b09d001ebe8da4be3bef664f/_Rc4ke-G_Ke_7DgADXxMWauMKLmwEW_0_A.png?expires=1755792000&signature=2821fd131cc86d648db42e30e35d06b507624f7f6e5a23fbb1c00e746cf087c1&req=fSInH8B7n4NeFb4f3HP0gHKsvRb8r%2FlXTNiMHbg%2FUlRAMJsHfqCUdf4EoKmT%0AeDXzYKgQhUFrf9TAnA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920995221/b09d001ebe8da4be3bef664f/_Rc4ke-G_Ke_7DgADXxMWauMKLmwEW_0_A.png?expires=1755792000&signature=2821fd131cc86d648db42e30e35d06b507624f7f6e5a23fbb1c00e746cf087c1&req=fSInH8B7n4NeFb4f3HP0gHKsvRb8r%2FlXTNiMHbg%2FUlRAMJsHfqCUdf4EoKmT%0AeDXzYKgQhUFrf9TAnA%3D%3D%0A) **5.** Once done, you will get the **DKIM has been generated** message. To check the host and value for the TXT record, click on **Show DKIM**: [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920995226/6853e3168480aee756308669/_sV1YkwOnXgXRevB04sp3s3P6Mt4TJZs8Q.png?expires=1755792000&signature=175908238ea8baa5c32df0d77420ebf03d907f2db3e3bc903ad0126bcafc6392&req=fSInH8B7n4NZFb4f3HP0gGN2eJBAarnykqP3wef%2BRG4EbgBfn6YnDj42Jcvu%0AkCmXK1sEkH2MHaCp9w%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920995226/6853e3168480aee756308669/_sV1YkwOnXgXRevB04sp3s3P6Mt4TJZs8Q.png?expires=1755792000&signature=175908238ea8baa5c32df0d77420ebf03d907f2db3e3bc903ad0126bcafc6392&req=fSInH8B7n4NZFb4f3HP0gGN2eJBAarnykqP3wef%2BRG4EbgBfn6YnDj42Jcvu%0AkCmXK1sEkH2MHaCp9w%3D%3D%0A) **6.** Here, you can see the fields with the **DNS record** as well as **Public** and **Private** keys values: [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920995232/17ffe9682a31685c1fd5a316/-V5gEb5XDIy8t4g5_mb9id2RLzezZ2RCzA.png?expires=1755792000&signature=cb06a0a03bbafe37a2af94b6beefba5c4f8ecf5027062b95026a38c5dae1d07c&req=fSInH8B7n4JdFb4f3HP0gIzWZ2yDWnH2SVuoDh87wI2Tv3MYAKUPHl1X9Wxo%0AtAOeN81ckSLlNLagRQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920995232/17ffe9682a31685c1fd5a316/-V5gEb5XDIy8t4g5_mb9id2RLzezZ2RCzA.png?expires=1755792000&signature=cb06a0a03bbafe37a2af94b6beefba5c4f8ecf5027062b95026a38c5dae1d07c&req=fSInH8B7n4JdFb4f3HP0gIzWZ2yDWnH2SVuoDh87wI2Tv3MYAKUPHl1X9Wxo%0AtAOeN81ckSLlNLagRQ%3D%3D%0A) **7.** Add the TXT DKIM on your domain's Configuration page in Valimail Enforce. The TXT DKIM key is the one in the **DNS Record** field. You can also find the instructions on how to set up DKIM and SPF, **[here](https://www.namecheap.com/support/knowledgebase/article.aspx/10383/2176/how-to-set-up-a-dkim-record-for-private-email/) **. Add a Namecheap DKIM key in Valimail ==================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Namecheap emails ======================================================== Once you establish that Namecheap is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Delivra](https://support.valimail.com/en/articles/8754526-delivra) [Netcore](https://support.valimail.com/en/articles/8757552-netcore) [Veeva](https://support.valimail.com/en/articles/8758198-veeva) [IceWarp](https://support.valimail.com/en/articles/8810951-icewarp) [AcyMailing](https://support.valimail.com/en/articles/8810989-acymailing) Did this answer your question? 😞😐😃 --- # Microsoft Dynamics 365 | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757505-microsoft-dynamics-365#main-content) Table of contents [](https://support.valimail.com/en/articles/8757505-microsoft-dynamics-365#h_73fc8492e2) [](https://support.valimail.com/en/articles/8757505-microsoft-dynamics-365#h_f81b5157e7) [](https://support.valimail.com/en/articles/8757505-microsoft-dynamics-365#h_40ed2ba0d7) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Microsoft Dynamics 365 Microsoft Dynamics 365 ====================== How to set up DMARC for Microsoft Dynamics 365 in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757505-microsoft-dynamics-365#h_73fc8492e2) [](https://support.valimail.com/en/articles/8757505-microsoft-dynamics-365#h_f81b5157e7) [](https://support.valimail.com/en/articles/8757505-microsoft-dynamics-365#h_40ed2ba0d7) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Microsoft Dynamics 365** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Microsoft Dynamics 365 does not send SPF aligned emails by default. Configuring DKIM authentication for your Microsoft Dynamics 365 emails ====================================================================== **1.** Go to **Settings** -> **Email marketing** -> **Domain authentication**. A list of existing authenticated domains opens. [![a screenshot of a search box](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920987879/8756622fd0783cf2cad4fc10/9uWyz2BSzP6lXob7wd5GbTlafLP5JuSBcw.png?expires=1755792000&signature=88a41c8daa5c8cf92f6f59c645abbbfad5c98c04d7f749fdb62a445ad5f56e68&req=fSInH8F5lYZWFb4f3HP0gGKztY%2FXss4NjBqwCqoCkNCGYZj7tFHxkoB5nnQ2%0AF1A8PVop5g0eQAw6hQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920987879/8756622fd0783cf2cad4fc10/9uWyz2BSzP6lXob7wd5GbTlafLP5JuSBcw.png?expires=1755792000&signature=88a41c8daa5c8cf92f6f59c645abbbfad5c98c04d7f749fdb62a445ad5f56e68&req=fSInH8F5lYZWFb4f3HP0gGKztY%2FXss4NjBqwCqoCkNCGYZj7tFHxkoB5nnQ2%0AF1A8PVop5g0eQAw6hQ%3D%3D%0A) **2.** Select **New** on the command bar to add a new domain. The wizard will guide you through the whole domain authentication process step by step. On the first step you will need to enter the domain name that you want to authenticate and select if it will be used for forms hosting and email sending capabilities. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920987884/0a53b4ce1104c05d02c212e9/P3Iwr3UIyiRiLyiGg5whlyFLmpa8L5gksA.png?expires=1755792000&signature=54d21208a60d3533d3cff1f00461e7e574b390296629535ba66439a747f6eae3&req=fSInH8F5lYlbFb4f3HP0gP0NiPRdnrUKvkQslpEaxHvTJQ378CXbixokpYLC%0AJjdz3Lr5M4hSSqCC2Q%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920987884/0a53b4ce1104c05d02c212e9/P3Iwr3UIyiRiLyiGg5whlyFLmpa8L5gksA.png?expires=1755792000&signature=54d21208a60d3533d3cff1f00461e7e574b390296629535ba66439a747f6eae3&req=fSInH8F5lYlbFb4f3HP0gP0NiPRdnrUKvkQslpEaxHvTJQ378CXbixokpYLC%0AJjdz3Lr5M4hSSqCC2Q%3D%3D%0A) **3.** On the next step you will be asked to add your first DNS record, which will check and confirm the ownership of your domain. Use “Copy” buttons to accurately copy the values of TXT record to avoid typos. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920987888/d1f7f75cf57d49e9dd45abae/2TzWYJzII0FCTo__Jku5wOf8jXzWjIgTww.png?expires=1755792000&signature=abc0b74f0e118859dda778efcdcf9d9630654073e8c1a4461c8c9a526a3134d1&req=fSInH8F5lYlXFb4f3HP0gOmf5xwcgXEF37hijq48P32QIR%2F1dPcxduglwx9j%0AZYvwVBfPPmCEx3ZkWA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920987888/d1f7f75cf57d49e9dd45abae/2TzWYJzII0FCTo__Jku5wOf8jXzWjIgTww.png?expires=1755792000&signature=abc0b74f0e118859dda778efcdcf9d9630654073e8c1a4461c8c9a526a3134d1&req=fSInH8F5lYlXFb4f3HP0gOmf5xwcgXEF37hijq48P32QIR%2F1dPcxduglwx9j%0AZYvwVBfPPmCEx3ZkWA%3D%3D%0A) **4.** The next 2 steps will guide you through the setup process of CNAME records (CNAME1 and CNAME2) that stand for DKIM protection functionality. These 2 DKIM CNAME records must be published on your domain's Configuration page in Valimail. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920987895/5841f54fcaa4bcafa4c9bdd2/Fh1ouI4uzWas-vAv-CEA4We62Y9FZ6XuMg.png?expires=1755792000&signature=f9dcf47f205c8bc800e7eeeac2404bbaf428fd82d0a8539579f8dd6a92048430&req=fSInH8F5lYhaFb4f3HP0gH2m1JMsk1X6hE%2Fj5R0sgoZi46rcT%2BKkxXMKnKRD%0A%2BEo0St%2FGcJhmkW24Bg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920987895/5841f54fcaa4bcafa4c9bdd2/Fh1ouI4uzWas-vAv-CEA4We62Y9FZ6XuMg.png?expires=1755792000&signature=f9dcf47f205c8bc800e7eeeac2404bbaf428fd82d0a8539579f8dd6a92048430&req=fSInH8F5lYhaFb4f3HP0gH2m1JMsk1X6hE%2Fj5R0sgoZi46rcT%2BKkxXMKnKRD%0A%2BEo0St%2FGcJhmkW24Bg%3D%3D%0A) [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920987900/59d202a07ea839748c5b37fd/qNn0TWCymjAp21kwWx7VK7ZrDXEQJlHjhA.png?expires=1755792000&signature=8d613458196a4d3491db6cc5c6be6ac62712a0651a3fdbbaff9f1302ae0e0f60&req=fSInH8F5lIFfFb4f3HP0gIJa9xFzX69zJaeblzGQJDHyWm6pIIQoEF6EepMP%0ANr43MerBtTBiJoMdPw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920987900/59d202a07ea839748c5b37fd/qNn0TWCymjAp21kwWx7VK7ZrDXEQJlHjhA.png?expires=1755792000&signature=8d613458196a4d3491db6cc5c6be6ac62712a0651a3fdbbaff9f1302ae0e0f60&req=fSInH8F5lIFfFb4f3HP0gIJa9xFzX69zJaeblzGQJDHyWm6pIIQoEF6EepMP%0ANr43MerBtTBiJoMdPw%3D%3D%0A) **5.** The next step stands for the last required CNAME DNS record, which is for Envelope-From (Return-Path) domain alignment and SPF protection functionality. This last CNAME record needs to be added in your DNS. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920987909/aa43451d71689f54e73bd786/QR8O3SwdQqKw4TrCwk_InGMRHJfUxqYoWg.png?expires=1755792000&signature=8c855bc9846abcd2f2bb01a47562ebfcc41d065747ca8826e50e79e8aa4ad539&req=fSInH8F5lIFWFb4f3HP0gP5fWJpglQ%2Bz3zf46UO%2BFxjClZjnUXUh7JGzlp3Q%0ACPtVOc8g0ieEkBpSAQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920987909/aa43451d71689f54e73bd786/QR8O3SwdQqKw4TrCwk_InGMRHJfUxqYoWg.png?expires=1755792000&signature=8c855bc9846abcd2f2bb01a47562ebfcc41d065747ca8826e50e79e8aa4ad539&req=fSInH8F5lIFWFb4f3HP0gP5fWJpglQ%2Bz3zf46UO%2BFxjClZjnUXUh7JGzlp3Q%0ACPtVOc8g0ieEkBpSAQ%3D%3D%0A) **6.** On the last step you will be able to review and check your published DNS records. After your checkup is finished, select **Verify**. The system will check and validate all published DNS records and will show you the result summary on the dashboard. If there’s something wrong with your DNS records, you will see which exact record fails on the dashboard. Here’s an example of an error message that states that TXT Ownership key was not found published in the DNS, which means either the record was not yet published, or it has some mistake/typo. [![a screenshot of a computer screen](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920987915/58e6a08745211939c919aa9a/Fzqr6tDzUfcwj8QeucThulqqzQh-Mb5lGQ.png?expires=1755792000&signature=a0e4a856bce75a386c1babb8a2a0ec0a4151d0c98dd9733362bac55817c1e9b8&req=fSInH8F5lIBaFb4f3HP0gAnfO9oxnwLvLbS8U1ct5AXipY4pqj5wknyGjs1E%0AM2RCnYw4UNP97Pr9cA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920987915/58e6a08745211939c919aa9a/Fzqr6tDzUfcwj8QeucThulqqzQh-Mb5lGQ.png?expires=1755792000&signature=a0e4a856bce75a386c1babb8a2a0ec0a4151d0c98dd9733362bac55817c1e9b8&req=fSInH8F5lIBaFb4f3HP0gAnfO9oxnwLvLbS8U1ct5AXipY4pqj5wknyGjs1E%0AM2RCnYw4UNP97Pr9cA%3D%3D%0A) You can also find the instructions on how to set up DKIM and SPF for Microsoft Dynamics 365, **[here](https://learn.microsoft.com/en-us/dynamics365/marketing/domain-authentication) **. Add a Microsoft Dynamics 365 DKIM key in Valimail ================================================= You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Microsoft Dynamics 365 emails ===================================================================== Once you establish that Microsoft Dynamics 365 is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Bing Technologies](https://support.valimail.com/en/articles/8471018-bing-technologies) [Microsoft Office 365](https://support.valimail.com/en/articles/8705860-microsoft-office-365) [Intercom](https://support.valimail.com/en/articles/8755711-intercom) [Kayako](https://support.valimail.com/en/articles/8757113-kayako) [Zuora](https://support.valimail.com/en/articles/8772483-zuora) Did this answer your question? 😞😐😃 --- # Omnisend | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757602-omnisend#main-content) Table of contents [](https://support.valimail.com/en/articles/8757602-omnisend#h_d04b1550ca) [](https://support.valimail.com/en/articles/8757602-omnisend#h_d3b3d72c27) [](https://support.valimail.com/en/articles/8757602-omnisend#h_26ef82e18d) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Omnisend Omnisend ======== How to set up DMARC for Omnisend in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757602-omnisend#h_d04b1550ca) [](https://support.valimail.com/en/articles/8757602-omnisend#h_d3b3d72c27) [](https://support.valimail.com/en/articles/8757602-omnisend#h_26ef82e18d) SPF(supported) / (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Omnisend** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Omnisend leverages Mailgun's email instrastructure. Configuring DKIM authentication for your Omnisend emails ======================================================== **Custom domain setup process** **1.** You will find Sender's domain settings in **Store settings** -> **Sender's domains**: [![a screenshot of a website](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921005511/212f1a257bce2cdec72707a1/zB-bHyotMqBoYAONHk_h6-QnjgRSE5wtKw.png?expires=1755792000&signature=f21b8aeaac9e37f3bafb0632d85dbe5a86a109d86951e5cdbef1e67b98259c61&req=fSImFsl7mIBeFb4f3HP0gJyMAKpZK2xZUUVVBZN1kpaI2wq7CKYLUIpyeS3Z%0AKkvh9jA7licr8FDk8A%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921005511/212f1a257bce2cdec72707a1/zB-bHyotMqBoYAONHk_h6-QnjgRSE5wtKw.png?expires=1755792000&signature=f21b8aeaac9e37f3bafb0632d85dbe5a86a109d86951e5cdbef1e67b98259c61&req=fSImFsl7mIBeFb4f3HP0gJyMAKpZK2xZUUVVBZN1kpaI2wq7CKYLUIpyeS3Z%0AKkvh9jA7licr8FDk8A%3D%3D%0A) **2.** In order to sign your own domain, click + **Add domain** button: [![a screenshot of a email](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921005514/d3e543325500d966855ae253/YMh8BJpWemupvYj5OWT0HHDA1DUsWc2F0A.png?expires=1755792000&signature=57a4958e05c121a2ccf510c83caca5008749ab5a47c68d76e121fceb6d58883e&req=fSImFsl7mIBbFb4f3HP0gEL8cdKXwvCBJwCewApqKsR%2BEveHAgJXeELbfIMh%0A9c8ZcXiK9qH2El1%2BuA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921005514/d3e543325500d966855ae253/YMh8BJpWemupvYj5OWT0HHDA1DUsWc2F0A.png?expires=1755792000&signature=57a4958e05c121a2ccf510c83caca5008749ab5a47c68d76e121fceb6d58883e&req=fSImFsl7mIBbFb4f3HP0gEL8cdKXwvCBJwCewApqKsR%2BEveHAgJXeELbfIMh%0A9c8ZcXiK9qH2El1%2BuA%3D%3D%0A) **3.** Provide the exact domain (or sub-domain) you want to use for your Campaigns and/or Automation. [![a screen shot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921005518/72233f9adebcdf5c55db2f44/50a0V46nQ2RBSvkuJX-y1erFG6cUxQ8cWQ.png?expires=1755792000&signature=67945dbbf45c20c5a0711e3334effb7e4c1679d8051d63892ad29e4dc1a13e89&req=fSImFsl7mIBXFb4f3HP0gHiZb0rMxGiUIkrABQkFRsxxiTsiKKMYh5%2BHfH6X%0AscYfQpX2IbfNme%2BmHA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921005518/72233f9adebcdf5c55db2f44/50a0V46nQ2RBSvkuJX-y1erFG6cUxQ8cWQ.png?expires=1755792000&signature=67945dbbf45c20c5a0711e3334effb7e4c1679d8051d63892ad29e4dc1a13e89&req=fSImFsl7mIBXFb4f3HP0gHiZb0rMxGiUIkrABQkFRsxxiTsiKKMYh5%2BHfH6X%0AscYfQpX2IbfNme%2BmHA%3D%3D%0A) **Note**: You will need to add Omnisend's provided records to your DNS, so we recommend using a domain name that is the same as your store web, for example, @**storename.com**. Consequently, the right choice for the subdomain contains your store name: @**info.storename.com**; @**news.storename.com**; @**email.storename.com**, etc. **Important**: If you manage DKIM for this domain/subdomain in Valimail, you will need to add the DKIM key on your domain's Configuration page in Valimail. **4.** You will need to add Omnisend to your Enabled Senders in Valimail for your domain/subdomain. Once added, click **Verify** records. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921005529/75f268404099dba7134ab654/MA7yWzLUDgqYKSnqa-JAN6MbyyRpTQjw6g.png?expires=1755792000&signature=3815be4eb3579c7a7773b4a71540ca51a17ba609b80fab71051057cd2cc8ab14&req=fSImFsl7mINWFb4f3HP0gGfoctkALW7Tg3XLkyeMFTzdkMTw6U505pA3%2BJur%0AhcRKqyAiuIHq9Bng0A%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921005529/75f268404099dba7134ab654/MA7yWzLUDgqYKSnqa-JAN6MbyyRpTQjw6g.png?expires=1755792000&signature=3815be4eb3579c7a7773b4a71540ca51a17ba609b80fab71051057cd2cc8ab14&req=fSImFsl7mINWFb4f3HP0gGfoctkALW7Tg3XLkyeMFTzdkMTw6U505pA3%2BJur%0AhcRKqyAiuIHq9Bng0A%3D%3D%0A) **5.** On the Domain authentication page, you will be provided with the records you need to add to the settings page of your DNS provider. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921005537/9ad6d447dd9c0802f4aeddc3/y1Mb-LLXH6olx1sTWQ9AOGlYQa718ujb4w.png?expires=1755792000&signature=85c2466168eca0a079d7a581c097cfa458b02020ff86fa743a304523776f8044&req=fSImFsl7mIJYFb4f3HP0gDH0vk7nJJ0Mcx3t2DPXOMdsmDNDyuL%2B3H1ed76Z%0AacDJl%2F%2FkqR2FacWFCg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921005537/9ad6d447dd9c0802f4aeddc3/y1Mb-LLXH6olx1sTWQ9AOGlYQa718ujb4w.png?expires=1755792000&signature=85c2466168eca0a079d7a581c097cfa458b02020ff86fa743a304523776f8044&req=fSImFsl7mIJYFb4f3HP0gDH0vk7nJJ0Mcx3t2DPXOMdsmDNDyuL%2B3H1ed76Z%0AacDJl%2F%2FkqR2FacWFCg%3D%3D%0A) **Note!** Once the custom sender domain is set up, [warm-up](https://support.omnisend.com/en/articles/2939571-warm-up-with-omnisend) is essential. Otherwise, your deliverability might get much worse than the one you had on a shared sender domain. **6.** After the DKIM key is added in Valimail, as the final step you must assign the verified domain/subdomain to your **Campaigns** or **Automations**. Click on the dropdown and select both the domain and the subdomain for your Campaigns and Automations. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921005542/e2a89f34fd735ebc871f0fd9/mkI_9ZoW8h3obuCYuK_vdHRedNNQ26sb3w.png?expires=1755792000&signature=2627b052493eef784cd6b44505009cec7bc647d1d445f2b5ff2846329abd0437&req=fSImFsl7mIVdFb4f3HP0gNgyxON3kln%2BxcFPAh0R%2BVxbYGIZkqBw6y%2BZqbcj%0AXSLU8%2FhGYHXcXzLSOg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921005542/e2a89f34fd735ebc871f0fd9/mkI_9ZoW8h3obuCYuK_vdHRedNNQ26sb3w.png?expires=1755792000&signature=2627b052493eef784cd6b44505009cec7bc647d1d445f2b5ff2846329abd0437&req=fSImFsl7mIVdFb4f3HP0gNgyxON3kln%2BxcFPAh0R%2BVxbYGIZkqBw6y%2BZqbcj%0AXSLU8%2FhGYHXcXzLSOg%3D%3D%0A) You can also find the instructions on how to set up DKIM and SPF for Omnisend, **[here](https://support.omnisend.com/en/articles/3385292-domain-signature-in-omnisend) **. Add an Omnisend DKIM key in Valimail ==================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Omnisend emails ======================================================= Once you establish that Omnisend is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Beamery](https://support.valimail.com/en/articles/8471015-beamery) [Inxmail](https://support.valimail.com/en/articles/8755714-inxmail) [Netcore](https://support.valimail.com/en/articles/8757552-netcore) [Rejoiner](https://support.valimail.com/en/articles/8758043-rejoiner) [Symplify](https://support.valimail.com/en/articles/8759548-symplify) Did this answer your question? 😞😐😃 --- # Oracle Eloqua | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757605-oracle-eloqua#main-content) Table of contents [](https://support.valimail.com/en/articles/8757605-oracle-eloqua#h_72052ed12a) [](https://support.valimail.com/en/articles/8757605-oracle-eloqua#h_02899a25cc) [](https://support.valimail.com/en/articles/8757605-oracle-eloqua#h_6ac904571f) [](https://support.valimail.com/en/articles/8757605-oracle-eloqua#h_ec9528616e) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Oracle Eloqua Oracle Eloqua ============= How to set up DMARC for Oracle Eloqua in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757605-oracle-eloqua#h_72052ed12a) [](https://support.valimail.com/en/articles/8757605-oracle-eloqua#h_02899a25cc) [](https://support.valimail.com/en/articles/8757605-oracle-eloqua#h_6ac904571f) [](https://support.valimail.com/en/articles/8757605-oracle-eloqua#h_ec9528616e) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Oracle Eloqua** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Oracle Eloqua emails ============================================================= To use DKIM, your company must acquire a **Branding & Deliverability** package from Oracle Eloqua and submit a DKIM signing request to them. Depending on the plan you've purchased, you can request a DKIM signature for 3-20 domains. To use your corporate domain with Eloqua signature rules which sends emails on behalf of your domain, your IT team will need to add the public key to the corporate domain. As part of the initial setup, you/your IT team will receive a confirmation email as part of this process. This email will include a link that you need to click as part of the setup process. You can also find the instructions on how to set up DKIM and SPF for Oracle Eloqua, **[here](https://docs.oracle.com/en/cloud/saas/marketing/eloqua-user/Help/Deliverability/EmailSendingDomainSubdomain.htm#4_DKIM) **. Add an Oracle Eloqua DKIM key in Valimail ========================================= You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Hushmail emails ======================================================= Once you establish that Hushmail is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. Enable SPF alignment in Oracle Eloqua for your domain ===================================================== You may notice that Oracle Eloqua emails are not authenticated via SPF, even after you have added Oracle Eloqua to your domain's configuration. This is likely caused by Oracle Eloqua not sending SPF aligned-mail and can be corrected by configuring a CNAME record. More details on how to achieve that are found in the article, **[here](https://support.oracle.com/epmos/faces/DocumentDisplay?id=2133235.1) **. * * * Related Articles [Oracle Cloud Infrastructure](https://support.valimail.com/en/articles/8757604-oracle-cloud-infrastructure) [Oracle Fusion](https://support.valimail.com/en/articles/8771290-oracle-fusion) [Oracle Taleo](https://support.valimail.com/en/articles/8772456-oracle-taleo) [Oracle Responsys](https://support.valimail.com/en/articles/8772459-oracle-responsys) [Oracle Opower](https://support.valimail.com/en/articles/9145916-oracle-opower) Did this answer your question? 😞😐😃 --- # Quentn | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757652-quentn#main-content) Table of contents [](https://support.valimail.com/en/articles/8757652-quentn#h_36fa5912f5) [](https://support.valimail.com/en/articles/8757652-quentn#h_cfdab70d5c) [](https://support.valimail.com/en/articles/8757652-quentn#h_bb69e9939a) [](https://support.valimail.com/en/articles/8757652-quentn#h_0f6b9f7c03) [](https://support.valimail.com/en/articles/8757652-quentn#h_e440aa0694) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Quentn Quentn ====== How to set up DMARC for Quentn in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757652-quentn#h_36fa5912f5) [](https://support.valimail.com/en/articles/8757652-quentn#h_cfdab70d5c) [](https://support.valimail.com/en/articles/8757652-quentn#h_bb69e9939a) [](https://support.valimail.com/en/articles/8757652-quentn#h_0f6b9f7c03) [](https://support.valimail.com/en/articles/8757652-quentn#h_e440aa0694) SPF(supported) / (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Quentn** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Quentn emails ====================================================== **Step 1: Create the domain** ----------------------------- **1.** In the menu, click on **Email** on the item **Verified domains**. **2.** Click on the button **\+ Create domain**. [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921011461/6a49287317ba4746376f38ac/07VhCafQfwylln9HJZDp7eyp5L6FS0At6Q.png?expires=1755792000&signature=9a5101004dbb4309de9672cf3f5e6eafc7c26046cb48acefafc11ae44441b054&req=fSImFsh%2FmYdeFb4f3HP0gM4WLKeGvyp4v4fSBSiPBNm25Lzh3Yw6IqQA2ZT3%0A5vaj5tZKyIfChIQE9Q%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921011461/6a49287317ba4746376f38ac/07VhCafQfwylln9HJZDp7eyp5L6FS0At6Q.png?expires=1755792000&signature=9a5101004dbb4309de9672cf3f5e6eafc7c26046cb48acefafc11ae44441b054&req=fSImFsh%2FmYdeFb4f3HP0gM4WLKeGvyp4v4fSBSiPBNm25Lzh3Yw6IqQA2ZT3%0A5vaj5tZKyIfChIQE9Q%3D%3D%0A) **3.** Enter your domain here and click on **Create**. [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921011463/b4fdd941fda69f0ebda4ee50/kajwy84sONxRgou0Yx68ruEt6KBa5G4gtg.png?expires=1755792000&signature=6bc522c12279782c35a4f4417e284f80250376e8e76915607751bc6034375eb8&req=fSImFsh%2FmYdcFb4f3HP0gLY29UxAmfBFW7ajFJQonetbPiggeoA3ivs1DSLM%0AYxfTsuzO4jScEli3FA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921011463/b4fdd941fda69f0ebda4ee50/kajwy84sONxRgou0Yx68ruEt6KBa5G4gtg.png?expires=1755792000&signature=6bc522c12279782c35a4f4417e284f80250376e8e76915607751bc6034375eb8&req=fSImFsh%2FmYdcFb4f3HP0gLY29UxAmfBFW7ajFJQonetbPiggeoA3ivs1DSLM%0AYxfTsuzO4jScEli3FA%3D%3D%0A) **Step 2: Verify the domain** ----------------------------- **1.** In the overview of the verified sender domains for the domain you just created, click on **Actions** -> **Verification info**. [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921011471/7a47351b0cff14eb1e118977/sB2E9xGQaX6qpU8ZJGIiLC_Z0yRcisiWDA.png?expires=1755792000&signature=ffdaf58dafcea83b213676ba88f310640acc32ec9a12afa625c66f7a0c6bddce&req=fSImFsh%2FmYZeFb4f3HP0gBYZyj6uQCFlTXDTlvmx8pBwljkVxH%2BjYxgOQSsU%0AJ1KesuwNOdhBUyuhQQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921011471/7a47351b0cff14eb1e118977/sB2E9xGQaX6qpU8ZJGIiLC_Z0yRcisiWDA.png?expires=1755792000&signature=ffdaf58dafcea83b213676ba88f310640acc32ec9a12afa625c66f7a0c6bddce&req=fSImFsh%2FmYZeFb4f3HP0gBYZyj6uQCFlTXDTlvmx8pBwljkVxH%2BjYxgOQSsU%0AJ1KesuwNOdhBUyuhQQ%3D%3D%0A) **2.** You will now be shown DNS entries. If you manage DKIM in Valimail for your domain, you will need to add the TXT DKIM key on your domain's Configuration page in Valimail and add Quantn in your Enabled Senders list. [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921011476/6e160042c0ce76339563acc1/RLnDLj469CIiUlA-ZZPA_I7VS7peZRoX7Q.png?expires=1755792000&signature=26a07901219606c05711e7d77e543b84374b16fcc333d1d56c8e39c9a4502f0d&req=fSImFsh%2FmYZZFb4f3HP0gK3OO0nnkVkhkrSknbLWRO%2FYTw5M1ijrY%2F%2BZzB5T%0A1f%2FJ7ZDs1VCFMKKWag%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921011476/6e160042c0ce76339563acc1/RLnDLj469CIiUlA-ZZPA_I7VS7peZRoX7Q.png?expires=1755792000&signature=26a07901219606c05711e7d77e543b84374b16fcc333d1d56c8e39c9a4502f0d&req=fSImFsh%2FmYZZFb4f3HP0gK3OO0nnkVkhkrSknbLWRO%2FYTw5M1ijrY%2F%2BZzB5T%0A1f%2FJ7ZDs1VCFMKKWag%3D%3D%0A) **3.** If the domain has been verified, a note will appear in the overview of your verified sender domains. [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921011479/dd5dbeaca93bd55e75d6a362/RPkr32xN7xwgU6Y2Hhsvi5vEBNCz5Zmmww.png?expires=1755792000&signature=c0e824639c36270595ba5bbb250a062d0328cf485c7ec21643d74b1f0705c3b0&req=fSImFsh%2FmYZWFb4f3HP0gHL6QA3AYqVeGOUlRQalyeoyqdzGHHQfE7ydRRoF%0AHEYKsq4567SWtO1ERA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921011479/dd5dbeaca93bd55e75d6a362/RPkr32xN7xwgU6Y2Hhsvi5vEBNCz5Zmmww.png?expires=1755792000&signature=c0e824639c36270595ba5bbb250a062d0328cf485c7ec21643d74b1f0705c3b0&req=fSImFsh%2FmYZWFb4f3HP0gHL6QA3AYqVeGOUlRQalyeoyqdzGHHQfE7ydRRoF%0AHEYKsq4567SWtO1ERA%3D%3D%0A) You can also find the instructions on how to set up DKIM and SPF for Quentn, **[here](https://help.quentn.com/hc/en-150/articles/4518762767249-Verify-email-sender) **. Add a Quentn DKIM key in Valimail ================================= You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Quentn emails ===================================================== Once you establish that Quentn is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. ​ * * * Related Articles [AfterShip](https://support.valimail.com/en/articles/8470999-aftership) [Customer.io](https://support.valimail.com/en/articles/8754357-customer-io) [NetcoreCloud](https://support.valimail.com/en/articles/8757811-netcorecloud) [Sitecore](https://support.valimail.com/en/articles/8759530-sitecore) [Sender](https://support.valimail.com/en/articles/8766405-sender) Did this answer your question? 😞😐😃 --- # Mimecast | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757509-mimecast#main-content) Table of contents [](https://support.valimail.com/en/articles/8757509-mimecast#h_ba50f7dcbd) [](https://support.valimail.com/en/articles/8757509-mimecast#h_1ace351d43) [](https://support.valimail.com/en/articles/8757509-mimecast#h_5326bbca44) [](https://support.valimail.com/en/articles/8757509-mimecast#h_18f4db731c) [](https://support.valimail.com/en/articles/8757509-mimecast#h_fa61969c52) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Mimecast Mimecast ======== How to set up DMARC for Mimecast in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757509-mimecast#h_ba50f7dcbd) [](https://support.valimail.com/en/articles/8757509-mimecast#h_1ace351d43) [](https://support.valimail.com/en/articles/8757509-mimecast#h_5326bbca44) [](https://support.valimail.com/en/articles/8757509-mimecast#h_18f4db731c) [](https://support.valimail.com/en/articles/8757509-mimecast#h_fa61969c52) SPF(supported) DKIM(recommended) **Mimecast** is an international company specializing in cloud-based email management. This article covers the SPF and DKIM authentication processes for **Mimecast** and how to manage this configuration in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. In order to setup DKIM for Mimecast, you will have to **Setup an** **Outbound Signing Definition** and **Setup an Outbound Policy** to apply DKIM to your outbound emails. Setup an Outbound Signing Definition ==================================== **1.** Once logged in, click the **Administration** dropdown, select **Gateway** and click **Policies**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920989936/3bb0f696bc0de6d7106c813e/ZUVPom6pV5q901bW2fWdZR8pnZ8aTo4jGA.png?expires=1755792000&signature=2fb693d47e4983e7148d4198006ff13c3271f01bbd154c13f5ae94457a367eb3&req=fSInH8F3lIJZFb4f3HP0gMWc6uKf4OeZ8dqtmXORAr2fxAyrkhBQVg522%2Fws%0AeiITBufT9mCG4CTJhQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920989936/3bb0f696bc0de6d7106c813e/ZUVPom6pV5q901bW2fWdZR8pnZ8aTo4jGA.png?expires=1755792000&signature=2fb693d47e4983e7148d4198006ff13c3271f01bbd154c13f5ae94457a367eb3&req=fSInH8F3lIJZFb4f3HP0gMWc6uKf4OeZ8dqtmXORAr2fxAyrkhBQVg522%2Fws%0AeiITBufT9mCG4CTJhQ%3D%3D%0A) **2.** Click the **Definitions** dropdown and select **DNS Authentication - Outbound**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920989940/7c79dd4df655bb64c71d0450/qC2Y7FfakNWKjszYMUhWGBsjrGcbNhm6Bg.png?expires=1755792000&signature=6725441d4def1fc9078ecbbaec40b9f439bbefa0e6681b28b2f70e0739ae886a&req=fSInH8F3lIVfFb4f3HP0gDyF7vgX0ASCpOrvM2mCytuTCt10bHsIN95GukO2%0AXsY9kgQDaP95bnmO9w%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920989940/7c79dd4df655bb64c71d0450/qC2Y7FfakNWKjszYMUhWGBsjrGcbNhm6Bg.png?expires=1755792000&signature=6725441d4def1fc9078ecbbaec40b9f439bbefa0e6681b28b2f70e0739ae886a&req=fSInH8F3lIVfFb4f3HP0gDyF7vgX0ASCpOrvM2mCytuTCt10bHsIN95GukO2%0AXsY9kgQDaP95bnmO9w%3D%3D%0A) **3.** Click “**New DNS Authentication – Outbound Signing**” to create a new DKIM policy. [![a screenshot of a browser window](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920989951/28face023fccec2d14de0f0e/IADXNTmYmu9MG4wH6DDUAJBnotQKb7zsaQ.png?expires=1755792000&signature=955012757aff028d3e9342e23243d1defcf89db1b29813cf62f6a03dee991197&req=fSInH8F3lIReFb4f3HP0gM5yWPrwRlTUn1tQ81FEc9PpFcFBADyFJXtI5I0j%0AmGdRG0y3aG4WwQucrQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920989951/28face023fccec2d14de0f0e/IADXNTmYmu9MG4wH6DDUAJBnotQKb7zsaQ.png?expires=1755792000&signature=955012757aff028d3e9342e23243d1defcf89db1b29813cf62f6a03dee991197&req=fSInH8F3lIReFb4f3HP0gM5yWPrwRlTUn1tQ81FEc9PpFcFBADyFJXtI5I0j%0AmGdRG0y3aG4WwQucrQ%3D%3D%0A) **4.** Fill in a description and select **Sign outbound mail with DKIM**. A domain needs to be selected and so click **Lookup** next to **Domain**. [![a screenshot of a browser](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920989954/39f937491c257e9a0cc59268/4ICbZsiUwRBZyf4CETUXuDiZCKPIktFxug.png?expires=1755792000&signature=610a4729e12a1805c2c9d8b57dfb458460308bf734936da67dfe90372521e771&req=fSInH8F3lIRbFb4f3HP0gBYc6Lv9xbgWwY4u5%2F4rkg1Y4IUWp00qHVCCOxIG%0A7rhxCSSkCpH%2FON26IA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920989954/39f937491c257e9a0cc59268/4ICbZsiUwRBZyf4CETUXuDiZCKPIktFxug.png?expires=1755792000&signature=610a4729e12a1805c2c9d8b57dfb458460308bf734936da67dfe90372521e771&req=fSInH8F3lIRbFb4f3HP0gBYc6Lv9xbgWwY4u5%2F4rkg1Y4IUWp00qHVCCOxIG%0A7rhxCSSkCpH%2FON26IA%3D%3D%0A) **5.** Select your domain by clicking **Select** in front of your chosen domain. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920989959/b4516d8f088bed7365d0c2e1/0QcjCYp7kqU_lDqqhjYt0mDKcrcKXhaLRw.png?expires=1755792000&signature=339ed89ea061fab6a1663dc60d99591ff18862c91e1e1480a7233587598f6590&req=fSInH8F3lIRWFb4f3HP0gAyqO9NEDExAVyOKhBN6nRYkx%2BaftF24VULHSBhy%0ApQjMsSbpWE1b4GPLCg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920989959/b4516d8f088bed7365d0c2e1/0QcjCYp7kqU_lDqqhjYt0mDKcrcKXhaLRw.png?expires=1755792000&signature=339ed89ea061fab6a1663dc60d99591ff18862c91e1e1480a7233587598f6590&req=fSInH8F3lIRWFb4f3HP0gAyqO9NEDExAVyOKhBN6nRYkx%2BaftF24VULHSBhy%0ApQjMsSbpWE1b4GPLCg%3D%3D%0A) **6.** Select either **1024 bits** or **2048 bits** as your DKIM Key Length. We recommend choosing **2048 bits** for more secure encryption. Do not change the **Selector**. Click **Generate**. [![a screenshot of a browser](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920989965/6f60a10510689a5e646d4ab0/o2aHiWMFLQJejBkieKzsdqeg0Vs2I1FCvw.png?expires=1755792000&signature=95244ef8abb8395c647cbc68e3aaca600384de133a0849cf871f70d1e48792b9&req=fSInH8F3lIdaFb4f3HP0gOV%2FL2ShKZ6GJzBOFOl09gRQXJ41rqJD0HGyJbD%2B%0Adw3kScWgVLE8eRlu2w%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920989965/6f60a10510689a5e646d4ab0/o2aHiWMFLQJejBkieKzsdqeg0Vs2I1FCvw.png?expires=1755792000&signature=95244ef8abb8395c647cbc68e3aaca600384de133a0849cf871f70d1e48792b9&req=fSInH8F3lIdaFb4f3HP0gOV%2FL2ShKZ6GJzBOFOl09gRQXJ41rqJD0HGyJbD%2B%0Adw3kScWgVLE8eRlu2w%3D%3D%0A) **7.** Your new DKIM key has been generated successfully. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920989969/fa864202fafbffa31dd80cdd/_9xxduDzGm1uxklFTvp2YHvrfm1uw0cD9w.png?expires=1755792000&signature=f435e5f86eb58aca904d9ecf1141a6f9728e7255b28f68bfa039c4253b8b9cb8&req=fSInH8F3lIdWFb4f3HP0gFEL5sBEWz0tz042MG00UHr1otBgZPh0Fdzrlm5l%0AEIsnlMywRdVzDF569A%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920989969/fa864202fafbffa31dd80cdd/_9xxduDzGm1uxklFTvp2YHvrfm1uw0cD9w.png?expires=1755792000&signature=f435e5f86eb58aca904d9ecf1141a6f9728e7255b28f68bfa039c4253b8b9cb8&req=fSInH8F3lIdWFb4f3HP0gFEL5sBEWz0tz042MG00UHr1otBgZPh0Fdzrlm5l%0AEIsnlMywRdVzDF569A%3D%3D%0A) **8.** The newly created DKIM key will need to be published in Valimail Enforce. Add a Mimecast DKIM key in Valimail =================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://intercom.help/valimail-4dffb6ef6e39/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Setup an Outbound policy ======================== **1.** Once done with your outbound signing definition, next you need to create your outbound policy. Under **Policies** select **DNS Authentication – Outbound**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920989976/21d9e2ed560e33e6a6c518c5/U3VTX-WeZhNcrVQBu4ckO47KUDNzn_SIZg.png?expires=1755792000&signature=3919a773ee7fed1dabd3e3a2b231b8fdd9da443ecbdb65874a91e03e6ac6e2fa&req=fSInH8F3lIZZFb4f3HP0gL9hM0%2BDGXeqzw3obIVWUjBIXBNtRYsGtE%2BNQ72t%0AjiZnIDSTbBMhG95f8w%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920989976/21d9e2ed560e33e6a6c518c5/U3VTX-WeZhNcrVQBu4ckO47KUDNzn_SIZg.png?expires=1755792000&signature=3919a773ee7fed1dabd3e3a2b231b8fdd9da443ecbdb65874a91e03e6ac6e2fa&req=fSInH8F3lIZZFb4f3HP0gL9hM0%2BDGXeqzw3obIVWUjBIXBNtRYsGtE%2BNQ72t%0AjiZnIDSTbBMhG95f8w%3D%3D%0A) **2.** Add a new Policy for Outbound Signing and use the following values: [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920989982/44c41215bb98fa0a74c17f22/VHGcmsAe9NJjYX4cuoSR6aAvVGTzxvD2Lw.png?expires=1755792000&signature=e009653c29dfbd7a6fafe0b1f3f79ac0f8707172b21455cfdd823a49c6f45b67&req=fSInH8F3lIldFb4f3HP0gCsxwR5qi9FwcPUW9zktEOLcSZyWk5r4dAyBC2a2%0Al%2FcJ0L7vHVvZd8BJsQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920989982/44c41215bb98fa0a74c17f22/VHGcmsAe9NJjYX4cuoSR6aAvVGTzxvD2Lw.png?expires=1755792000&signature=e009653c29dfbd7a6fafe0b1f3f79ac0f8707172b21455cfdd823a49c6f45b67&req=fSInH8F3lIldFb4f3HP0gCsxwR5qi9FwcPUW9zktEOLcSZyWk5r4dAyBC2a2%0Al%2FcJ0L7vHVvZd8BJsQ%3D%3D%0A) **3.** Go back into Mimecast and click **Check DNS** to verify that the Mimecast DKIM key was properly published in **Valimail**. [![a screenshot of a browser](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920989984/30f8abcb1d37a31a9f10527f/8HZW1JkcAx1C3Zq6xEowxdxprN-egZlkFg.png?expires=1755792000&signature=37f14ed1bf490d1fb1c163e4f17163b3b8f65f759b050622d0407b08ad7e3ae0&req=fSInH8F3lIlbFb4f3HP0gG%2FJG8Zci9RqjIGBvS2NL541Y%2BfOMsdEKHF5OK4A%0AMPnV1PxaCHQ%2BlVSGWA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920989984/30f8abcb1d37a31a9f10527f/8HZW1JkcAx1C3Zq6xEowxdxprN-egZlkFg.png?expires=1755792000&signature=37f14ed1bf490d1fb1c163e4f17163b3b8f65f759b050622d0407b08ad7e3ae0&req=fSInH8F3lIlbFb4f3HP0gG%2FJG8Zci9RqjIGBvS2NL541Y%2BfOMsdEKHF5OK4A%0AMPnV1PxaCHQ%2BlVSGWA%3D%3D%0A) **4.** After the validation of the DKIM key was done successfully in Mimecast, you can now send DKIM authenticated email for your domain using Mimecast. Configuring SPF authentication for your Mimecast emails ======================================================= Once you establish that Hushmail is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. Enable SPF alignment in Mimecast for your domain ================================================ You may notice that Mimecast emails are not authenticated via SPF, even after you have added Mimecast to your domain's configuration. This is likely caused by Mimecast not sending SPF aligned-mail and can be corrected by making sure SPF alignment is turn on in Mimecast for your domain. You can find more information on how to set up SPF and SPF alignment for Mimecast **[here](https://community.mimecast.com/s/article/Connect-Application-Implementing-SPF-for-Outbound-Email-Delivery-731048977) **. * * * Related Articles [Proofpoint Hosted](https://support.valimail.com/en/articles/8466478-proofpoint-hosted) [Google Workspace (G Suite)](https://support.valimail.com/en/articles/8705849-google-workspace-g-suite) [Vipre](https://support.valimail.com/en/articles/8758199-vipre) [Mailfence](https://support.valimail.com/en/articles/8825073-mailfence) [Securence](https://support.valimail.com/en/articles/8857108-securence) Did this answer your question? 😞😐😃 --- # Outreach Systems Neoserra | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757607-outreach-systems-neoserra#main-content) Table of contents [](https://support.valimail.com/en/articles/8757607-outreach-systems-neoserra#h_f7a01517d0) [](https://support.valimail.com/en/articles/8757607-outreach-systems-neoserra#h_876f4894dd) [](https://support.valimail.com/en/articles/8757607-outreach-systems-neoserra#h_dd38059282) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Outreach Systems Neoserra Outreach Systems Neoserra ========================= How to set up DMARC for Outreach Systems Neoserra in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757607-outreach-systems-neoserra#h_f7a01517d0) [](https://support.valimail.com/en/articles/8757607-outreach-systems-neoserra#h_876f4894dd) [](https://support.valimail.com/en/articles/8757607-outreach-systems-neoserra#h_dd38059282) SPF(supported) / (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Outreach Systems Neoserra** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Outreach Systems Neoserra emails ========================================================================= In order to allow Neoserra to send emails that look like they came from your email servers, we recommend that you set up custom DomainKeys Identified Mail (DKIM) authentication for your domain and include Neoserra in your Sender Policy Frameworks (SPF) record. Both are necessary because SPF uses rule sets to determine authorized IP addresses from which you will be sending emails and DKIM uses public key cryptography to authenticate individual email messages. To set up DKIM in Outreach Systems Neoserra for your domain, you must add the following CNAME DKIM key on your domain's Configuration page in Valimail Enforce: DKIM Selector: **osc1** CNAME Value: **osc1.\_domainkey.outreachsystems.com.** Once you added the CNAME DKIM key and added Outreach Systems Neoserra in your Enabled Sender list, please **contact OutreachSystems** so that we can clear all email addresses that were rejected because they could not be authenticated. You can also find the instructions on how to set up DKIM and SPF for Outreach Systems Neoserra, **[here](https://support.outreachsystems.com/resources/help/neoserra/faq.jsp?id=n359) **. Add an Outreach Systems Neoserra DKIM key in Valimail ===================================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Outreach Systems Neoserra emails ======================================================================== Once you establish that Outreach Systems Neoserra is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Autotask](https://support.valimail.com/en/articles/8471013-autotask) [Beamery](https://support.valimail.com/en/articles/8471015-beamery) [Freshdesk](https://support.valimail.com/en/articles/8754735-freshdesk) [Q4 Web Systems](https://support.valimail.com/en/articles/8825066-q4-web-systems) [Hornetsecurity](https://support.valimail.com/en/articles/8835060-hornetsecurity) Did this answer your question? 😞😐😃 --- # QuestionPro | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757654-questionpro#main-content) Table of contents [](https://support.valimail.com/en/articles/8757654-questionpro#h_2dfde750b1) [](https://support.valimail.com/en/articles/8757654-questionpro#h_8df246201c) [](https://support.valimail.com/en/articles/8757654-questionpro#h_34f485d099) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) QuestionPro QuestionPro =========== How to set up DMARC for QuestionPro in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757654-questionpro#h_2dfde750b1) [](https://support.valimail.com/en/articles/8757654-questionpro#h_8df246201c) [](https://support.valimail.com/en/articles/8757654-questionpro#h_34f485d099) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **QuestionPro** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your QuestionPro emails =========================================================== QuestionPro will generate a public and private key pair. Please add a TXT record of the public key that will be shared with you to your domain. This step needs to be performed by your IT team as QuestionPro does not have access to your domain settings. Once QuestionPro will generate a DKIM key for you, you will need to add that in Valimail Enforce. After the DKIM TXT key is published in Enforce, QuestionPro will activate the DKIM keys to complete the set up. QuestionPro will verify email delivery status and DKIM key signature on the email. In order to set up DKIM with QuestionPro, please contact QuestionPro directly on chat or contact your QuestionPro service administrator (person/team that has set up QuestionPro to send emails on behalf of your domain) to initiate DKIM set up. You can find more information about this procedure **[here](https://www.questionpro.com/help/dkim.html) **. Add a QuestionPro DKIM key in Valimail ====================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your QuestionPro emails ========================================================== Once you establish that QuestionPro is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [GetResponse](https://support.valimail.com/en/articles/8754772-getresponse) [Influitive](https://support.valimail.com/en/articles/8755641-influitive) [Netcore](https://support.valimail.com/en/articles/8757552-netcore) [Zoho Books](https://support.valimail.com/en/articles/8758255-zoho-books) [Sarbacane](https://support.valimail.com/en/articles/8758341-sarbacane) Did this answer your question? 😞😐😃 --- # KnowBe4 | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757129-knowbe4#main-content) Table of contents [](https://support.valimail.com/en/articles/8757129-knowbe4#h_dc60fe4541) [](https://support.valimail.com/en/articles/8757129-knowbe4#h_d9083cab48) [](https://support.valimail.com/en/articles/8757129-knowbe4#h_50c73d03c3) [](https://support.valimail.com/en/articles/8757129-knowbe4#h_94ee316e21) [](https://support.valimail.com/en/articles/8757129-knowbe4#h_5937830503) [](https://support.valimail.com/en/articles/8757129-knowbe4#h_ac29f93be8) [](https://support.valimail.com/en/articles/8757129-knowbe4#h_a92b129301) [](https://support.valimail.com/en/articles/8757129-knowbe4#h_cee47b3e57) [](https://support.valimail.com/en/articles/8757129-knowbe4#h_ea7c17dc98) [](https://support.valimail.com/en/articles/8757129-knowbe4#h_dac1825d8b) [](https://support.valimail.com/en/articles/8757129-knowbe4#h_2087eccc67) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) KnowBe4 KnowBe4 ======= How to set up DMARC for KnowBe4 in Valimail Updated over 10 months ago Table of contents [](https://support.valimail.com/en/articles/8757129-knowbe4#h_dc60fe4541) [](https://support.valimail.com/en/articles/8757129-knowbe4#h_d9083cab48) [](https://support.valimail.com/en/articles/8757129-knowbe4#h_50c73d03c3) [](https://support.valimail.com/en/articles/8757129-knowbe4#h_94ee316e21) [](https://support.valimail.com/en/articles/8757129-knowbe4#h_5937830503) [](https://support.valimail.com/en/articles/8757129-knowbe4#h_ac29f93be8) [](https://support.valimail.com/en/articles/8757129-knowbe4#h_a92b129301) [](https://support.valimail.com/en/articles/8757129-knowbe4#h_cee47b3e57) [](https://support.valimail.com/en/articles/8757129-knowbe4#h_ea7c17dc98) [](https://support.valimail.com/en/articles/8757129-knowbe4#h_dac1825d8b) [](https://support.valimail.com/en/articles/8757129-knowbe4#h_2087eccc67) SPF(supported) / (dedicated subdomain) DKIM(recommended) KnowBe4 is a training and compliance service. They typically will send spoofing emails as your domain to your employees to test to see who opens the message(s) and to provide metrics on this. They then offer follow-up training as needed for your employees. In order to prevent these training emails from going to the recipient's Spam or Junk folder, you will need to set up SPF and DKIM authentication for KnowBe4. The steps below require access to the KnowBe4 Account Settings page, so make sure that you have an account with proper access. FYI: On the KnowBe4 help page they will instruct you to add their "include" statement to your SPF record. That is not needed when you use Valimail since we have automation in place that already takes care of that by using our SPF Macro: [Valimail SPF Records](https://support.valimail.com/a/solutions/articles/48001168380?portalId=48000011765) Configuring DKIM authentication for your KnowBe4 emails ======================================================= The steps below outline the process involved in creating a custom DKIM signature for your domain, which will sign the emails send by KnowBe4 on your behalf. DKIM is configured separately for the **Phishing**, **Training** and **PhishER** emails. Enabling DKIM Signatures for Phishing Emails ============================================ By default, all KnowBe4 training emails contain a DKIM signature but phishing emails require the account owner to enable this feature first. See below for steps on how to enable DKIM signatures for phishing emails. **1.** Log in to your KnowBe4 account. **2.** Click on your email in the upper-right corner and click **Account Settings**. **3.** Under the **Phishing Settings** section, click the checkbox labeled **Enable DKIM signature**. [![a screenshot of a email signature](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920892317/4722f51d0b17b58e6000ce49/sFQ7mRdLS97-3TB9f7kgk_OtOgH42kumJw.png?expires=1755792000&signature=75429e413d93c79b4146d68c9ca00d596d9131ccd7a6c3df849391e8fbf5cffe&req=fSInHsB8noBYFb4f3HP0gNJFibPwVj2LoMnGgbFazT%2Bt3JTQIehMeE7%2BDIPF%0AGVhPj7Ks7%2FhvDD8%2B9w%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920892317/4722f51d0b17b58e6000ce49/sFQ7mRdLS97-3TB9f7kgk_OtOgH42kumJw.png?expires=1755792000&signature=75429e413d93c79b4146d68c9ca00d596d9131ccd7a6c3df849391e8fbf5cffe&req=fSInHsB8noBYFb4f3HP0gNJFibPwVj2LoMnGgbFazT%2Bt3JTQIehMeE7%2BDIPF%0AGVhPj7Ks7%2FhvDD8%2B9w%3D%3D%0A) **4.** Click **Save Changes**. All KnowBe4 phishing emails will now contain KnowBe4’s signing domain and can be used to verify if a phishing email is from KnowBe4 or a real phishing attack. See the section below for information on how to customize the signing domain for phishing and training emails. Using Custom DKIM Signatures in KnowBe4 Phishing Emails ======================================================= After enabling DKIM signatures, your organization can adjust the signing domain for your organization’s needs. See the instructions below to use your own signing domain for phishing emails. **1.** Log in to your KnowBe4 account. **2.** Click on your email in the top-right corner and click **Account Settings**. **3.** Under the **Phishing Settings** section, click the checkbox labeled **Enable DKIM signature** if you haven’t enabled DKIM signatures already. **4.** Click the button labeled **Use your own signing domain**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920892327/1df6fd00597152bb188765d2/IeZtuHAOBKUgsdrIdGmc7dOcRXcAN_JamQ.png?expires=1755792000&signature=ddeff2d2477db42ccba8a26847e1fbd4e27438078ed81399e61790b197ed8d83&req=fSInHsB8noNYFb4f3HP0gNfsCmSm0fO5DxVxFOd4unoN1WwOR0p63OpDSGJ2%0Ahqm3RiimjGDfd1dT9A%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920892327/1df6fd00597152bb188765d2/IeZtuHAOBKUgsdrIdGmc7dOcRXcAN_JamQ.png?expires=1755792000&signature=ddeff2d2477db42ccba8a26847e1fbd4e27438078ed81399e61790b197ed8d83&req=fSInHsB8noNYFb4f3HP0gNfsCmSm0fO5DxVxFOd4unoN1WwOR0p63OpDSGJ2%0Ahqm3RiimjGDfd1dT9A%3D%3D%0A) **5.** Choose the domain you wish to use. To add a domain to this drop-down, you will first need to add the domain as an **Allowed Domain** in your KnowBe4 account. For more information on this topic, please see **[How to Add and Verify Allowed Domains](https://support.knowbe4.com/hc/en-us/articles/360013430414-How-to-Add-and-Verify-Allowed-Domains) .** [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920892329/ad8fae6009879799d5c5171c/R3K7FihMDsyPaUU5PSgLJ6UWN94eYMA6ww.png?expires=1755792000&signature=7d9f845204a57cb78d73608221cfec651de9687b5cbe0c01dc2f8bab52bedc71&req=fSInHsB8noNWFb4f3HP0gGmsfGz%2FKbCISt39Nrjojbhe4dqAIUhpALZNGqvM%0ACtsfLRjQ3%2BS1QUMW7A%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920892329/ad8fae6009879799d5c5171c/R3K7FihMDsyPaUU5PSgLJ6UWN94eYMA6ww.png?expires=1755792000&signature=7d9f845204a57cb78d73608221cfec651de9687b5cbe0c01dc2f8bab52bedc71&req=fSInHsB8noNWFb4f3HP0gGmsfGz%2FKbCISt39Nrjojbhe4dqAIUhpALZNGqvM%0ACtsfLRjQ3%2BS1QUMW7A%3D%3D%0A) **6.** Click **Create a DKIM selector for this domain**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920892336/a6e7c9d72eee3b9efd5329a5/42OSyCMW9lnBWUZ_UkLPjMsnxyRmrz0Ncg.png?expires=1755792000&signature=c0ae10bc5c92eeedb9495b92f344504c42bb53a27ca2e926a5668f853c0105da&req=fSInHsB8noJZFb4f3HP0gA%2BIPCTgMG7jGNn3z7W8%2BPeaPKP1jmphsp5notaW%0AZP8HJfAW0mbcwjiMKw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920892336/a6e7c9d72eee3b9efd5329a5/42OSyCMW9lnBWUZ_UkLPjMsnxyRmrz0Ncg.png?expires=1755792000&signature=c0ae10bc5c92eeedb9495b92f344504c42bb53a27ca2e926a5668f853c0105da&req=fSInHsB8noJZFb4f3HP0gA%2BIPCTgMG7jGNn3z7W8%2BPeaPKP1jmphsp5notaW%0AZP8HJfAW0mbcwjiMKw%3D%3D%0A) **7.** Copy the host name and values provided in the pop-up. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920892346/40ba05526730e47bb2204ad7/QqH2dgHdE-BQLXvjYLkrfXZhGfAWMw36qQ.png?expires=1755792000&signature=c343de7d1114f97ce4b09f563a9807e98a0843b6914ae872499ef7fbda51a9b1&req=fSInHsB8noVZFb4f3HP0gAegfQBV5git8Ec3KIhquDfj9J42Tc1auAA9%2FUMV%0AzYCKqu6dJAH2GTE%2BQA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920892346/40ba05526730e47bb2204ad7/QqH2dgHdE-BQLXvjYLkrfXZhGfAWMw36qQ.png?expires=1755792000&signature=c343de7d1114f97ce4b09f563a9807e98a0843b6914ae872499ef7fbda51a9b1&req=fSInHsB8noVZFb4f3HP0gAegfQBV5git8Ec3KIhquDfj9J42Tc1auAA9%2FUMV%0AzYCKqu6dJAH2GTE%2BQA%3D%3D%0A) **8.** Add the DKIM key in **Valimail**. **9.** Once you’ve added the DKIM TXT record in Valimail, click on the **Validate the DNS TXT record for this DKIM selector** button to make sure the validation of the published record is done. **10.** Click **OK** in the DKIM Selectors Details window in your KMSAT console. **11.** Click **Save Changes** at the bottom of your **Account Settings**. Using Custom DKIM Signatures in KnowBe4 Training Emails ======================================================= You can also use custom DKIM signatures for your training emails. See the instructions below to use your own signing domain in training emails. **1.** Log in to your KnowBe4 account. **2.** Click on your email in the upper-right corner and click **Account Settings**. **3.** Under the **Training Settings** section, click the checkbox labeled **Enable Custom DKIM Signature** if you haven’t enabled DKIM signatures already. [![a screenshot of a email signature](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920892356/fc35381e75c6a2cb6d7bc851/hE5mIKZtlFqArVV17ZKJWbva-iqESw9rmg.png?expires=1755792000&signature=dde6dff5c66f4b23c4ce34113f5f1991f3ee4c55ddd20d5ce5464579538eefc3&req=fSInHsB8noRZFb4f3HP0gA94HvQqbAyBuRZlC6r8GMEb6d9Bos6PEgfqCW8V%0AOfzZBU5%2Fh5PRhhMspg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920892356/fc35381e75c6a2cb6d7bc851/hE5mIKZtlFqArVV17ZKJWbva-iqESw9rmg.png?expires=1755792000&signature=dde6dff5c66f4b23c4ce34113f5f1991f3ee4c55ddd20d5ce5464579538eefc3&req=fSInHsB8noRZFb4f3HP0gA94HvQqbAyBuRZlC6r8GMEb6d9Bos6PEgfqCW8V%0AOfzZBU5%2Fh5PRhhMspg%3D%3D%0A) **4.** Repeat all the next steps from the **Using Custom DKIM Signatures in KnowBe4 Phishing Emails** section presented above. You can also find the instructions for how to set up DKIM for KnowBe4 Phishing and Training **[here](https://support.knowbe4.com/hc/en-us/articles/1500010872521-How-to-Enable-and-Customize-DKIM-Signatures) **. Enabling and Customizing DKIM Signatures in PhishER =================================================== PhishER notifications contain a line of text called a DKIM signature that proves it is an authentic KnowBe4 or custom email. This guide will show you how to enable DKIM signatures for PhishER from KnowBe4 and how to use an allowed domain as a custom DKIM signature. To enable your DKIM Signatures in PhishER, follow the steps below: **1.** Open the **PhishER platform** and then navigate to the **Settings** page. **2.** Go to **Email Server**. **3.** Customize the **Email Server** settings and enable the **DKIM Signature toggle**. When you enable the toggle, you will see the **Signing Domain**(s) and the **Selector** from your KMSAT Account Settings page. [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/992862797/98205265f69be5fd2038ecef/emailServerSettings.png?expires=1755792000&signature=00ce24822ba4e91f0383722c854725bab987e763278c5c40a2ce1828c8284c9c&req=fSklHs98mohYFb4f3HP0gFB6mA8mraLvNRRD90GhYAT6kNRv%2B177nLRHPZsJ%0Az4R7Sm4ef07rGTY%2F0Q%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/992862797/98205265f69be5fd2038ecef/emailServerSettings.png?expires=1755792000&signature=00ce24822ba4e91f0383722c854725bab987e763278c5c40a2ce1828c8284c9c&req=fSklHs98mohYFb4f3HP0gFB6mA8mraLvNRRD90GhYAT6kNRv%2B177nLRHPZsJ%0Az4R7Sm4ef07rGTY%2F0Q%3D%3D%0A) 4\. Click **Save**. Using Custom DKIM Signatures in PhishER ======================================= After enabling DKIM signatures, your organization can adjust the signing domain for your organization’s needs. **1.** Log in to your KnowBe4 account and navigate to PhishER. **2.** Click on the **Settings** icon and go to **Email Server** page. **3.** Under the **Configure DKIM section**, click the button labeled **Add Custom Signing Domain**. [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/992862816/e04c4297acfe638242518a05/AddCustomDomain.png?expires=1755792000&signature=cf0e06ce74b2e86844c6db28e685de3737de5e412f122b517b2b0928f6e7a273&req=fSklHs98lYBZFb4f3HP0gPP8XZgk4BdvlSOlwH7nG10S3vJBf6ALUS1fq75a%0Apwp5Smcb2MbEjBqPYw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/992862816/e04c4297acfe638242518a05/AddCustomDomain.png?expires=1755792000&signature=cf0e06ce74b2e86844c6db28e685de3737de5e412f122b517b2b0928f6e7a273&req=fSklHs98lYBZFb4f3HP0gPP8XZgk4BdvlSOlwH7nG10S3vJBf6ALUS1fq75a%0Apwp5Smcb2MbEjBqPYw%3D%3D%0A) **4.** Choose the domain you wish to use. To add a domain to this drop-down menu, you will first need to add the domain as an **Allowed Domain** in your KnowBe4 account. See their [How to Add and Verify Allowed Domains](https://support.knowbe4.com/hc/en-us/articles/360013430414-How-to-Add-and-Verify-Allowed-Domains) article for more information. 5\. Click **Add** and the **Configure Custom Signing Domain** window will open. 6\. Copy the host name and values provided in the pop-up. [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/992862831/9b115ee3289e991acf4e16bc/ConfigureCustomDomain.png?expires=1755792000&signature=31757348cb874718551ca6f0a866f0d1cd65e01575472f561a2a775e5ae411bf&req=fSklHs98lYJeFb4f3HP0gA6L%2ByJND65cdN9pBEDBPy6ux5Mv6IqbYFdeThM%2B%0AYBQwtC352FUX2Q0eZw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/992862831/9b115ee3289e991acf4e16bc/ConfigureCustomDomain.png?expires=1755792000&signature=31757348cb874718551ca6f0a866f0d1cd65e01575472f561a2a775e5ae411bf&req=fSklHs98lYJeFb4f3HP0gA6L%2ByJND65cdN9pBEDBPy6ux5Mv6IqbYFdeThM%2B%0AYBQwtC352FUX2Q0eZw%3D%3D%0A) **7.** Navigate to your DNS provider and add a TXT record containing the copied information. **NOTE**: If you manage you domain in Valimail, you will need to add the DKIM key/s on your domain's configuration page in the Valimail platform. **8.** Once you’ve created the TXT record in your DNS provider, select the domains that you want to use the new DKIM record. **9.** Click **Save**. You can also find the instrucxtions on how to set up DKIM in KnowBe4 PhishER, **[here](https://support.knowbe4.com/hc/en-us/articles/4403660264339-How-to-Enable-and-Customize-PhishER-DKIM-Signatures) **. Add a KnowBe4 DKIM key in Valimail ================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://intercom.help/valimail-4dffb6ef6e39/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your KnowBe4 emails ====================================================== Once you establish that KnowBe4 is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://intercom.help/valimail-4dffb6ef6e39/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. Enable SPF alignment in KnowBe4 for your domain =============================================== This section explains what steps you need to follow in order to configure [SPF alignment](https://support.valimail.com/en/articles/8466453-dkim-and-spf-alignment-what-it-is-why-it-matters-and-how-to-fix-it) for the emails sent by KnowBe4 on behalf of your domain. Align the Return-Path domain on your Phishing Emails ==================================================== **1.** Log in to your KnowBe4 admin account. **2.** Click your email address on the top-right of the screen, then click **Account Settings**. **3.** Navigate to the **Phishing Settings** section. **4.** Under the Phishing Email Headers subsection, click the checkbox next to **Overwrite Fixed Return-path Address with Sender Address**. [![a screen shot of a email](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920892372/fbe463d6ffa1568a668edfa0/Yrv3qv-GP7yMwl5rM-sVa_cvgJiM59ZhqA.png?expires=1755792000&signature=c43202dca7cb4e8d3851d2157168242dfa2cd31b1c92b66b9622d0984195ae1d&req=fSInHsB8noZdFb4f3HP0gHalUWk%2Bq%2BmfDvddQXa2F6kLbfGZR0rRTNrz7H8T%0AologKJg4PyWN4mHIZA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920892372/fbe463d6ffa1568a668edfa0/Yrv3qv-GP7yMwl5rM-sVa_cvgJiM59ZhqA.png?expires=1755792000&signature=c43202dca7cb4e8d3851d2157168242dfa2cd31b1c92b66b9622d0984195ae1d&req=fSInHsB8noZdFb4f3HP0gHalUWk%2Bq%2BmfDvddQXa2F6kLbfGZR0rRTNrz7H8T%0AologKJg4PyWN4mHIZA%3D%3D%0A) **5.** Save your settings by clicking **Save Changes** at the bottom of the page. Align the Return-Path domain on your Training Emails. ===================================================== **1.** Log in to your KnowBe4 admin account. **2.** Click your email address on the top-right of the screen, then click **Account Settings**. **3.** Navigate to the **Training Settings** section. **4.** Under the Training Email Headers subsection, click the checkbox next to **Overwrite Fixed Return-path Address with Sender Address**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920892386/6c422d271af0d7b59423fa24/1yYS-W1dSzfMpB0rWJW4Z0rGMyQlvKlyfA.png?expires=1755792000&signature=18e9ef7eaf8fcf3ec0e8311f1b839ec1e0c494d5f0cc8a317be0d7184f60f63b&req=fSInHsB8nolZFb4f3HP0gPby%2BAc8GelkXVDCl2u%2BJ1p3edQqkmMsRB39HZvN%0AnsL%2BPAdvqhToWIhy9g%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920892386/6c422d271af0d7b59423fa24/1yYS-W1dSzfMpB0rWJW4Z0rGMyQlvKlyfA.png?expires=1755792000&signature=18e9ef7eaf8fcf3ec0e8311f1b839ec1e0c494d5f0cc8a317be0d7184f60f63b&req=fSInHsB8nolZFb4f3HP0gPby%2BAc8GelkXVDCl2u%2BJ1p3edQqkmMsRB39HZvN%0AnsL%2BPAdvqhToWIhy9g%3D%3D%0A) **5.** Save your settings by clicking **Save Changes** at the bottom of the page. **Note**: _If you have a free KnowBe4 account, you will need to contact their support and ask them to make these changes for your account._ * * * Related Articles [Sitecore](https://support.valimail.com/en/articles/8759530-sitecore) [123FormBuilder](https://support.valimail.com/en/articles/8775771-123formbuilder) [Yandex](https://support.valimail.com/en/articles/8775772-yandex) [HostGator](https://support.valimail.com/en/articles/8775774-hostgator) [Smartreach](https://support.valimail.com/en/articles/9105002-smartreach) Did this answer your question? 😞😐😃 --- # Retarus | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8758044-retarus#main-content) Table of contents [](https://support.valimail.com/en/articles/8758044-retarus#h_a72b952ac4) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Retarus Retarus ======= How to set up DMARC for Retarus in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8758044-retarus#h_a72b952ac4) SPF(supported) DKIM(not supported) This article covers the SPF authentication processes for **Retarus** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. For now, Retarus does not support DKIM signing for the customer's domain. Configuring SPF authentication for your Retarus emails ====================================================== Once you establish that Retaurus is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. That's it! Starting now all new Retarus emails will pass DMARC authentication via SPF as long as they are being sent in an aligned manner. * * * Related Articles [OneTrust](https://support.valimail.com/en/articles/8772461-onetrust) [CookiePro by OneTrust](https://support.valimail.com/en/articles/8772470-cookiepro-by-onetrust) [Tutanota](https://support.valimail.com/en/articles/8822962-tutanota) [NewZapp](https://support.valimail.com/en/articles/8825047-newzapp) [Ceridian](https://support.valimail.com/en/articles/8825498-ceridian) Did this answer your question? 😞😐😃 --- # Qualtrics | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757650-qualtrics#main-content) Table of contents [](https://support.valimail.com/en/articles/8757650-qualtrics#h_2e80107c13) [](https://support.valimail.com/en/articles/8757650-qualtrics#h_ee05878180) [](https://support.valimail.com/en/articles/8757650-qualtrics#h_30daee9f86) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Qualtrics Qualtrics ========= How to set up DMARC for Qualtrics in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757650-qualtrics#h_2e80107c13) [](https://support.valimail.com/en/articles/8757650-qualtrics#h_ee05878180) [](https://support.valimail.com/en/articles/8757650-qualtrics#h_30daee9f86) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Qualtrics** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Qualtrics emails ========================================================= **1.** Go to the **Admin** page. **2.** Go to the **Organization Settings** tab. **3.** Navigate to the **Email** section. **4.** Click **Add domain**. [![a screenshot of a email address](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921012037/03daf83f11fde97ea228e68e/9dKtXPCi756gsV4Ja4hlj-i4HEyaI6-9-w.png?expires=1755792000&signature=40c594ff5a843ba4a08f94d2a20e31c560df21e8faa9124e14f3d5bca032f4b2&req=fSImFsh8nYJYFb4f3HP0gITYi3hpB2Ceoqhu569gMoAc0csxCP6QOcd2XoP9%0An85jsawMWq2pDJYFQw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921012037/03daf83f11fde97ea228e68e/9dKtXPCi756gsV4Ja4hlj-i4HEyaI6-9-w.png?expires=1755792000&signature=40c594ff5a843ba4a08f94d2a20e31c560df21e8faa9124e14f3d5bca032f4b2&req=fSImFsh8nYJYFb4f3HP0gITYi3hpB2Ceoqhu569gMoAc0csxCP6QOcd2XoP9%0An85jsawMWq2pDJYFQw%3D%3D%0A) **5.** Enter the **Domain** you wish to use. **6.** Choose the **Selector** for your key. We recommend avoiding special characters like the underscore which can cause problems with certain mail receivers. As an example, you can use “qualtrics” for the selector. **7.** Choose the **Key size** which determines how long the key is. We recommend you to choose the 2048 bits encryption option. **8.** Click **Add**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921012038/dd6e738b1d6740e1aaaa46f3/GkrQbxH6D423Kt9KETGH-XZBnmRGVM1Gdg.png?expires=1755792000&signature=78c2c4b14775a36ebc3876a8bd7e9676815d9b6f34b986f958f6750dc24dd2f8&req=fSImFsh8nYJXFb4f3HP0gH4jXWe1AhOkkWDmYiB24h0JRDU3%2FJmPSerNoBeE%0Ao7w4YdP7nJCywEyVLg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921012038/dd6e738b1d6740e1aaaa46f3/GkrQbxH6D423Kt9KETGH-XZBnmRGVM1Gdg.png?expires=1755792000&signature=78c2c4b14775a36ebc3876a8bd7e9676815d9b6f34b986f958f6750dc24dd2f8&req=fSImFsh8nYJXFb4f3HP0gH4jXWe1AhOkkWDmYiB24h0JRDU3%2FJmPSerNoBeE%0Ao7w4YdP7nJCywEyVLg%3D%3D%0A) **9.** The window will display the MX/DKIM/SPF records. Copy the DNS configuration displayed in the pop-up; make sure you copy the information included in the Domain, Type, and Value columns. [![a screenshot of a email address](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921012042/329f915a4c05010bf34e0396/tRR9P4JeojEnDJIaNG1Ygq1_jBx679ZqNg.png?expires=1755792000&signature=0dc12589484eaf1e186797f37e540ce72de7b23e4b39c521f569b93b92bb35a6&req=fSImFsh8nYVdFb4f3HP0gHJDn8cyJjg6VkmvKE%2B%2F6qr03onYmzVRIQMjmbd0%0Aq2ntWiQk53P1vrEceg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921012042/329f915a4c05010bf34e0396/tRR9P4JeojEnDJIaNG1Ygq1_jBx679ZqNg.png?expires=1755792000&signature=0dc12589484eaf1e186797f37e540ce72de7b23e4b39c521f569b93b92bb35a6&req=fSImFsh8nYVdFb4f3HP0gHJDn8cyJjg6VkmvKE%2B%2F6qr03onYmzVRIQMjmbd0%0Aq2ntWiQk53P1vrEceg%3D%3D%0A) **10.** The TXT DKIM key needs to be added in **Valimail** and the MX record needs to be added in the **DNS**. **11.** After you added both records in their respective areas, come back to this page and click **Activate**. You can also find the instructions on how to set up DKIM and SPF in Qualtrics **[here](https://www.qualtrics.com/support/survey-platform/distributions-module/email-distribution/using-a-custom-from-address/) **. Add a Qualtrics DKIM key in Valimail ==================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Qualtrics emails ======================================================== Once you establish that Qualtrics is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [ARMS](https://support.valimail.com/en/articles/8471009-arms) [Conversica](https://support.valimail.com/en/articles/8754299-conversica) [Customer.io](https://support.valimail.com/en/articles/8754357-customer-io) [Elastic Email](https://support.valimail.com/en/articles/8754592-elastic-email) [MailSPEC](https://support.valimail.com/en/articles/8822977-mailspec) Did this answer your question? 😞😐😃 --- # Poppulo | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757812-poppulo#main-content) Table of contents [](https://support.valimail.com/en/articles/8757812-poppulo#h_6d47874819) [](https://support.valimail.com/en/articles/8757812-poppulo#h_48181b1e18) [](https://support.valimail.com/en/articles/8757812-poppulo#h_559c9cd999) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Poppulo Poppulo ======= How to set up DMARC for Poppulo in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757812-poppulo#h_6d47874819) [](https://support.valimail.com/en/articles/8757812-poppulo#h_48181b1e18) [](https://support.valimail.com/en/articles/8757812-poppulo#h_559c9cd999) SPF(not supported) DKIM(recommended) This article covers the DKIM authentication process for **Poppulo** and how this is managed in Valimail. Poppulo does not currently support SPF-aligned authentication, but DKIM authentication should be enough for most use case scenarios. Configuring DKIM authentication for your Poppulo emails ======================================================= In order to turn on DKIM configuration in Poppulo for your domain, you will need to contact [Poppulo support](https://www.poppulo.com/contact-us) . Poppulo should provide you with a 2048 bit TXT DKIM key record which you will need to add on your domain's Configuration page in Valimail Enforce, like in the example provided in the next chapter. **[Here](https://knowledgebase.poppulo.com/articles/Best_Practice_Guide/Whitelisting/?q=dkim&l=en_US&fs=Search&pn=1&topicBC=) ** is an article that references Poppulo's support of DMARC and DKIM. Add a Poppulo DKIM key in Valimail ================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Poppulo emails ====================================================== Once you establish that Poppulo is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Google Workspace (G Suite)](https://support.valimail.com/en/articles/8705849-google-workspace-g-suite) [Mimecast](https://support.valimail.com/en/articles/8757509-mimecast) [Vipre](https://support.valimail.com/en/articles/8758199-vipre) [SPEKTRIX](https://support.valimail.com/en/articles/8759534-spektrix) [Addemar](https://support.valimail.com/en/articles/8774980-addemar) Did this answer your question? 😞😐😃 --- # NetcoreCloud | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757811-netcorecloud#main-content) Table of contents [](https://support.valimail.com/en/articles/8757811-netcorecloud#h_48d1eacf0d) [](https://support.valimail.com/en/articles/8757811-netcorecloud#h_3385e2f48a) [](https://support.valimail.com/en/articles/8757811-netcorecloud#h_ce64c06336) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) NetcoreCloud NetcoreCloud ============ How to set up DMARC for NetcoreCloud in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757811-netcorecloud#h_48d1eacf0d) [](https://support.valimail.com/en/articles/8757811-netcorecloud#h_3385e2f48a) [](https://support.valimail.com/en/articles/8757811-netcorecloud#h_ce64c06336) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **NetcoreCloud** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your NetcoreCloud emails ============================================================ To validate your domain with a NetcoreCloud DKIM key, just add the following TXT record in your DNS. Name: pepipost.\_domainkey.mydomain.com Value: k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDLMMExLiGRqzJkNdNIjUnLX7JL0wjbwwENDoXgJIBisIsrofLPetZM401dioNU8k/Qp6nIyi5oioyZh+1jDXoCPFa4nLGRNj3Nz785N7b76aTtHmy2wTgR2LFS/Yw5/iyzhyrWsIyINyyHs77EoCwSOQjJfhFxb6SmifLN51IIvwIDAQAB **Important**: If you manage DKIM for your domain in Valimail, you will need to add the TXT DKIM key on your domain's Configuration page in Valimail Enforce. After you added the TXT DKIM key, click on verify **DKIM** option, and you will find that it is verified. [![dkim verification button](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921046308/cbf291eb74628ecfaf71cb00/RYmOEH7ZHifKr_OD5zRZabWJpO0_3vjC7A.png?expires=1755792000&signature=01b7e607a083f940041734f28a073d3dcb455a192588b1a56c168d972d06860f&req=fSImFs14noFXFb4f3HP0gHXWu57Ml7mrUXu90RDvurqUttwq%2Brs%2Fdjnh6nrJ%0AOXWeyKj02Tv703hcbA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921046308/cbf291eb74628ecfaf71cb00/RYmOEH7ZHifKr_OD5zRZabWJpO0_3vjC7A.png?expires=1755792000&signature=01b7e607a083f940041734f28a073d3dcb455a192588b1a56c168d972d06860f&req=fSImFs14noFXFb4f3HP0gHXWu57Ml7mrUXu90RDvurqUttwq%2Brs%2Fdjnh6nrJ%0AOXWeyKj02Tv703hcbA%3D%3D%0A) You can also find the instructions on how to set up DKIM and SPF for Pepipost, **[here](https://pepipost.com/blog/add-verify-domain/) **. Add a NetcoreCloud DKIM key in Valimail ======================================= You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your NetcoreCloud emails =========================================================== Once you establish that NetcoreCloud is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Acoustic](https://support.valimail.com/en/articles/8470993-acoustic) [emBlue](https://support.valimail.com/en/articles/8754605-emblue) [MarketingPlatform](https://support.valimail.com/en/articles/8757495-marketingplatform) [Zoho Books](https://support.valimail.com/en/articles/8758255-zoho-books) [SimplyCast](https://support.valimail.com/en/articles/8822654-simplycast) Did this answer your question? 😞😐😃 --- # Netsuite | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757555-netsuite#main-content) Table of contents [](https://support.valimail.com/en/articles/8757555-netsuite#h_db18fae7a5) [](https://support.valimail.com/en/articles/8757555-netsuite#h_f0a1fe1869) [](https://support.valimail.com/en/articles/8757555-netsuite#h_9bac00d443) [](https://support.valimail.com/en/articles/8757555-netsuite#h_339ffa043e) [](https://support.valimail.com/en/articles/8757555-netsuite#h_a6d7a08070) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Netsuite Netsuite ======== How to set up DMARC for Netsuite in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757555-netsuite#h_db18fae7a5) [](https://support.valimail.com/en/articles/8757555-netsuite#h_f0a1fe1869) [](https://support.valimail.com/en/articles/8757555-netsuite#h_9bac00d443) [](https://support.valimail.com/en/articles/8757555-netsuite#h_339ffa043e) [](https://support.valimail.com/en/articles/8757555-netsuite#h_a6d7a08070) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Netsuite** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Netsuite emails ======================================================== **1.** Log in to your NetSuite account as an administrator and go to **Setup** -> **Company** -> **Email** -> **Email Preferences**. **2.** Click the **Domain Keys** subtab. **3.** In the **Domain Selector** field, enter the first domain selector. The number of DKIM selectors is limited to one selector per email domain. If you are sharing an email domain between multiple production accounts, use one selector for the shared email domain. Configure that same selector in each account that uses the same email domain. **Note**: When naming domain selectors, follow the specifications outlined in **[RFC 6376 Section 3.1](https://www.rfc-editor.org/rfc/rfc6376#section-3.1) ** Selectors and **[RFC 1035 Section 2.3.1](https://www.rfc-editor.org/rfc/rfc1035#section-2.3.1) ** **Preferred name syntax**. A few suggestions for naming domain selectors based on these RFCs: * The domain selector name (label) must start with a letter, end with a letter or digit, and have as interior characters only letters, digits, and a hyphen. * Attempting to name a selector beginning with a digit results in an error message that the DKIM selector name is invalid. The record cannot be saved. * Valid digits (numbers) are 0 through 9. * Both uppercase and lowercase letters are allowed, but no significance is attached to the case of the letter. * If using a hyphen as an interior character in the domain selector name, ensure that the character is a hyphen (Unicode U+2010) and not a different character that may look similar to a hyphen. * The domain selector name must be 63 characters or less. A suggested best practice is to structure the domain selector name to include information such as the purpose, the owner, and the creation date. For example, to meet the criteria specified in the RFCs, **dec2020-netsuite** is a name you could enter in the Domain Selector field in NetSuite. **4.** In the Domain Name field, enter the domain name you are using to send DKIM-signed email from NetSuite. For example, if the email address from which you are sending DKIM signed email is [\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#5d372a32313b381d2a32313b383831383e292f3233343e2e733e3230) , the domain is wolfeelectronics.com. An email address from this domain can appear in the From header. **5.** Enter the **Private** and **Public** domain keys (in PEM format) used for signing in one of the following ways: * If you have used the same domain keys with another application, enter the domain keys manually. * If you have not generated a domain key for this domain previously, click **Generate Key Pairs** to have NetSuite generate them for you. You need the public domain key to set up your domain with a domain hosting service. **6.** After entering the domain keys, click **Generated DNS Entry**. Your complete, properly formatted DNS entry is shown in a popup window. Copy this DNS entry. Do not close the browser window. **7.** Add the DKIM TXT key/s in **Valimail Enforce**. **Note**: When a domain is shared by more than one NetSuite account, a message is displayed on the Domain Keys subtab indicting that the email domain is used by other NetSuite accounts. If the DKIM configuration needs to be modified, the customer must contact NetSuite Customer Support. **8.** Make sure you add the generated DKIM key in Valimail Enforce procedure within 14 days after entering domain keys in NetSuite. **Important**: If you do not complete the Set Up a DNS Text Record within 14 days, the From header of email sent from that particular domain will continue to be rewritten. For more information, please see **[From Headers in Email Can Be Rewritten](https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/subsect_1536091586.html) **. You can also find the instructions on how to set up DKIM for Netsuite **[here](https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/article_163604950862.html) **. Activate DKIM keys in NetSuite ============================== To activate DKIM keys in your NetSuite account: **1.** In your NetSuite account on the **Email Preferences** page, check the **Active** box for each key you have set up. **2.** Click **Save**. All outgoing email messages sent from NetSuite using the domain or subdomain you entered will have a DKIM header. This code header contains the domain authentication information but does not add any text to your messages. **3.** Test your DKIM setup. Verify your DKIM setup ====================== After you have entered your Domain Keys in NetSuite, published the DKIM key in Valimail Enforce, and activated your DKIM keys, you can test your DKIM setup. To verify your DKIM Setup: **1.** Inside your Netsuite account, go to **Setup** -> **Company** -> **Email** -> **Email Preferences**. **2.** On the **Domain Keys** subtab, select the domain key you want to verify and click **Verify DNS Entry**. NetSuite checks to make sure the public domain key in the DNS record matches the public domain key entered in NetSuite. **3.** The results of the test are displayed in a popup window. Possible results from this test include the following: [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920996758/673e93adcee8072a1f1cd039/N1XcqxnNwZQKZTL1NsMFl2aCAvkNEFtuOQ.png?expires=1755792000&signature=19186dcfdd585f39d47e48b19c5793b88a79e814dbae859e2919f5fba66d6e3a&req=fSInH8B4moRXFb4f3HP0gF5SvFC6WPzfYz85Yz3m7rBrqk21OA66QTl9vJzD%0AF2KMgihbellMgGKc4g%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920996758/673e93adcee8072a1f1cd039/N1XcqxnNwZQKZTL1NsMFl2aCAvkNEFtuOQ.png?expires=1755792000&signature=19186dcfdd585f39d47e48b19c5793b88a79e814dbae859e2919f5fba66d6e3a&req=fSInH8B4moRXFb4f3HP0gF5SvFC6WPzfYz85Yz3m7rBrqk21OA66QTl9vJzD%0AF2KMgihbellMgGKc4g%3D%3D%0A) **4.** If you receive a message that your DNS entry for DKIM has been verified, click **Send Test Email to DKIM Reflector** to send a test email message. A DKIM reflector is a service set up to receive and analyze email. This reflector then forwards a report on your domain key setup. The report is sent to the address shown in the **Email Address to Receive Test Response** field. Add a Netsuite DKIM key in Valimail =================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Netsuite emails ======================================================= Once you establish that Netsuite is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [ARMS](https://support.valimail.com/en/articles/8471009-arms) [JangoMail](https://support.valimail.com/en/articles/8755719-jangomail) [Axxerion](https://support.valimail.com/en/articles/8825880-axxerion) [Netsuite OpenAir](https://support.valimail.com/en/articles/9118139-netsuite-openair) [Bronto (Oracle Netsuite)](https://support.valimail.com/en/articles/9657452-bronto-oracle-netsuite) Did this answer your question? 😞😐😃 --- # Paubox Encrypted Email | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757809-paubox-encrypted-email#main-content) Table of contents [](https://support.valimail.com/en/articles/8757809-paubox-encrypted-email#h_553e02cae7) [](https://support.valimail.com/en/articles/8757809-paubox-encrypted-email#h_914f85303e) [](https://support.valimail.com/en/articles/8757809-paubox-encrypted-email#h_47abb39c01) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Paubox Encrypted Email Paubox Encrypted Email ====================== How to set up DMARC for Paubox Encrypted Email in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757809-paubox-encrypted-email#h_553e02cae7) [](https://support.valimail.com/en/articles/8757809-paubox-encrypted-email#h_914f85303e) [](https://support.valimail.com/en/articles/8757809-paubox-encrypted-email#h_47abb39c01) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Paubox Encrypted Email** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Paubox Encrypted Email emails ====================================================================== **1.** Log in to your Paubox [dashboard](https://www.paubox.com/users/sign_in) . (don't know your password? Click the "Forgot your password?" link) **2\.** In the left-hand navigation menu, click **Overview**. **3.** In the DKIM Configuration row, click **Open Settings**. **4.** Select your domain in the dropdown menu and click **Generate DKIM Key**. **5.** Add a new DNS record to your domain host with the values from your Paubox dashboard. (the values in your dashboard are unique to you and your domain) **Note**: If you manage DKIM for your domain in Valimail, you will need to add the DKIM key on your domain's Configuration page in Valimail Enforce. **6.** Toggle **DKIM Enabled** to **Yes** (make sure Step 5 is completed before toggling to Yes!). You can also find the instructions on how to set up DKIM and SPF for Paubox Encrypted Email, **[here](https://support.paubox.com/hc/en-us/articles/360056545434-What-is-DKIM-How-do-I-enable-it-) **. Add a Paubox Encrypted Email DKIM key in Valimail ================================================= You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Paubox Encrypted Email DKIM emails ========================================================================== Once you establish that Paubox Encrypted Email DKIM is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Censornet Email Security](https://support.valimail.com/en/articles/8752246-censornet-email-security) [Elastic Email](https://support.valimail.com/en/articles/8754592-elastic-email) [Squarespace Email Campaigns](https://support.valimail.com/en/articles/8759544-squarespace-email-campaigns) [Email Blaster](https://support.valimail.com/en/articles/8792112-email-blaster) [GreenArrow Email](https://support.valimail.com/en/articles/8835058-greenarrow-email) Did this answer your question? 😞😐😃 --- # Peoplevine | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757810-peoplevine#main-content) Table of contents [](https://support.valimail.com/en/articles/8757810-peoplevine#h_5e33c294b5) [](https://support.valimail.com/en/articles/8757810-peoplevine#h_537d91e2c0) [](https://support.valimail.com/en/articles/8757810-peoplevine#h_3eaa909f76) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Peoplevine Peoplevine ========== How to set up DMARC for Peoplevine in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757810-peoplevine#h_5e33c294b5) [](https://support.valimail.com/en/articles/8757810-peoplevine#h_537d91e2c0) [](https://support.valimail.com/en/articles/8757810-peoplevine#h_3eaa909f76) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Peoplevine** and how they are managed in Valimail. Because this service leverages Sendgrid's email infrastructure, it requires additions to your DNS records outside of the Valimail platform. Adding **Peoplevine** as an authorized sender in the Valimail platform usually requires a dedicated subdomain to be pointed to the Sendgrid infrastructure and typically the DKIM keys will be added in the Valimail platform. Configuring DKIM authentication for your Peoplevine emails ========================================================== Setting up a Domain Key (DKIM) you further identify your e-mails that they came securely from your server. In your DNS, we recommend you setup the following DNS entries: CNAME - Host: sender - VALUE: sender.peoplevine.net CNAME - Host: **s1**.\_domainkey - VALUE: **s1.\_domainkey.peoplevine.net** CNAME - Host: **s2**.\_domainkey - VALUE: **s2.\_domainkey.peoplevine.net** **Important**: If you manage DKIM for your domain in Valimail, you will need to add the 2 CNAME DKIM keys (s1, and s2) on your domain's Configuration page in Valimail Enforce and the 3rd CNAME record in your DNS. Once you have this in place, please send a request to **[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#3f4c4a4f4f504d4b7f4f5a504f535a4956515a115c5052) ** to setup your DKIM. Simply provide us with the email address your emails are being sent from. You can also find the instructions on how to set up DKIM and SPF for Peoplevine, **[here](https://help.peoplevinehelp.com/en/articles/1042305-how-do-i-prevent-my-newsletters-and-emails-from-going-to-spam-delivery-settings) **. Add a Peoplevine DKIM key in Valimail ===================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Peoplevine emails ========================================================= Once you establish that Peoplevine is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [AfterShip](https://support.valimail.com/en/articles/8470999-aftership) [Atlassian Cloud](https://support.valimail.com/en/articles/8471010-atlassian-cloud) [Kayako](https://support.valimail.com/en/articles/8757113-kayako) [Newton (Paycor)](https://support.valimail.com/en/articles/8757556-newton-paycor) [Dualog](https://support.valimail.com/en/articles/9096839-dualog) Did this answer your question? 😞😐😃 --- # Oracle Right Now | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757606-oracle-right-now#main-content) Table of contents [](https://support.valimail.com/en/articles/8757606-oracle-right-now#h_db8ff88a67) [](https://support.valimail.com/en/articles/8757606-oracle-right-now#h_87993f0480) [](https://support.valimail.com/en/articles/8757606-oracle-right-now#h_c04895de70) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Oracle Right Now Oracle Right Now ================ How to set up DMARC for Oracle Right Now in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757606-oracle-right-now#h_db8ff88a67) [](https://support.valimail.com/en/articles/8757606-oracle-right-now#h_87993f0480) [](https://support.valimail.com/en/articles/8757606-oracle-right-now#h_c04895de70) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Oracle Right Now** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Oracle Right Now emails ================================================================ To enable DKIM for your outbound email using your organization’s domain name in the Friendly From/Branded Address field (email are signed based on the value configured in the outgoing email settings), use the following checklist: 1. Submit a **[service request](https://cx.rightnow.com/app/ask) ** for this information requesting DKIM signing. Specify the email address you intend on using as the Friendly From/Branded Address in your mailings. Oracle Right Now's standard key length is 1024 bit. If you would like a 2048 bit key please add that information to your request. We recommend you chose the 2048 bit. 2. Oracle will generate a public-private key pair for use in signing these messages, and will generate a unique selector that will be used for signing your messages, and will update the incident with the selector in a form suitable for use with BIND DNS servers. If you have multiple domains we can specify a key which can be used for multiple domains on one site. 3. Your organization’s IT administrators must add this selector within the domain desired to be signed. If your IT department uses a DNS infrastructure other than BIND, they must consult their documentation or vendors on the appropriate form to be used. Update the incident when this step has been completed. The DKIM key will need to be published in **Valimail Enforce**. 4. Oracle will verify that the DKIM key has been published correctly, and that the published selector in your domain validates against DKIM standards. 5. Oracle will configure their mail servers to sign messages matching the domain name portion of your “From:” address, and will close the incident after testing. Subsequently, all your email using that domain name delivered from our hosting environment will contain a DKIM signature. If you have added a domain key for multiple domains then the process repeats with (3) you publishing the key for the new domain, then we will verify (4) and enable (5) the key for that domain on our servers. You can find more info about the whole DKIM set up process in Oracle Right Now **[here](https://cx.rightnow.com/app/answers/detail/a_id/2701/track/AvOCywofDv8S~WO0Gqly~6L0RXcqCi75Mv_i~zj~PP9r) **. Add an Oracle Right Now DKIM key in Valimail ============================================ You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Oracle Right Now emails =============================================================== Once you establish that Oracle Right Now is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Oracle Cloud Infrastructure](https://support.valimail.com/en/articles/8757604-oracle-cloud-infrastructure) [Oracle Eloqua](https://support.valimail.com/en/articles/8757605-oracle-eloqua) [Oracle Fusion](https://support.valimail.com/en/articles/8771290-oracle-fusion) [Oracle Taleo](https://support.valimail.com/en/articles/8772456-oracle-taleo) [Oracle Responsys](https://support.valimail.com/en/articles/8772459-oracle-responsys) Did this answer your question? 😞😐😃 --- # L-Soft EASE | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757141-l-soft-ease#main-content) Table of contents [](https://support.valimail.com/en/articles/8757141-l-soft-ease#h_5e9355c0ec) [](https://support.valimail.com/en/articles/8757141-l-soft-ease#h_32281593b8) [](https://support.valimail.com/en/articles/8757141-l-soft-ease#h_34ed624b14) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) L-Soft EASE L-Soft EASE =========== How to set up DMARC for L-Soft EASE in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757141-l-soft-ease#h_5e9355c0ec) [](https://support.valimail.com/en/articles/8757141-l-soft-ease#h_32281593b8) [](https://support.valimail.com/en/articles/8757141-l-soft-ease#h_34ed624b14) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **L-Soft EASE** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. L-Soft EASE uses a TXT DKIM key and a dedicated subdomain configuration setup. Configuring DKIM authentication for your L-Soft EASE emails =========================================================== To set up DKIM for your L-Soft EASE emails, you will need to create and publish a DKIM TXT key in your DNS and also add it on your domain's Configuration page in Valimail Enforce, you manage the DKIM in Valimail for that subdomain. Creating a DKIM TXT record can be done in various ways. If you run your own DNS, simply edit your forward zone file to include a TXT record. We will assume for this exercise that the LISTSERV host name is “listserv.example.com”, and we will enter the following information: **Host**: default.\_domainkey.listserv **TXT Value**: v=DKIM1;k=rsa;p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDcARWuStG7G33L+M5jqjiCbhfKBlgxIMC8Of5ODONOTUSETHISKEYITISANEXAMPLEONLY91O1RigBB/C+UXzPO+N1+hZ55ZXS8MPGPgaV9VM1EysEdyfm2Y/rn935GGJwtm67fz+6dyKkCAzLsMjR5DvcxxlMzf6Gs9TrX7PBNwIDAQAB **TTL**: Your preference, but typically 1 hour. **Notes**: * 1\. When creating a new record in a DNS zone file, the host name normally is not fully qualified. If you are editing the zone file for the example.com zone, it should not be necessary to enter the fully-qualified domain name in the “host” section. Be sure to check the documentation for whatever DNS you are running if you are unsure of this. * 2\. We are assuming a DKIM selector value of “default”. For the purposes of DKIM authentication, external sites will always check DNS for a TXT record belonging to “selector”.\_domainkey.”hostname”. In our example, external sites would be looking for the TXT record belonging to default.\_domainkey.listserv.example.com . * 3\. The TXT value should not break and wrap as displayed above. It should be one continuous line of text. The value of “p=” is the text of the public key from between the lines Once you have created your DNS entries and LISTSERV configuration for DKIM, you will want to test it. Listserv has a built-in Deliverability Assessment report which can be reached in the web interface at Server Administration -> Site Configuration -> Deliverability Assessment. The first screen looks like the following: [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920894315/13bff17d6db6c6f939825622/tHlqOkAzMToEPS1r5EFxfdn1zFbAZAYXXw.png?expires=1755792000&signature=f6b1e095cb86e466f4626c8b19fa5234829e20c3afdab2ff62ed6d065fbb7953&req=fSInHsB6noBaFb4f3HP0gOLYpUNZ6Xh%2BnZoh820%2FzoahA%2F8%2BaevhPrPK%2FCd9%0AZpi49oGkHFuioyYO%2Bw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920894315/13bff17d6db6c6f939825622/tHlqOkAzMToEPS1r5EFxfdn1zFbAZAYXXw.png?expires=1755792000&signature=f6b1e095cb86e466f4626c8b19fa5234829e20c3afdab2ff62ed6d065fbb7953&req=fSInHsB6noBaFb4f3HP0gOLYpUNZ6Xh%2BnZoh820%2FzoahA%2F8%2BaevhPrPK%2FCd9%0AZpi49oGkHFuioyYO%2Bw%3D%3D%0A) Unless you have multiple domains set up in LISTSERV, there should be no reason to change the pre-populated values. If they are correct, simply click Submit. This will yield the report: [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920894322/bdf55720af38e2f3af4de6fe/zvvhae_lcGZTRVD3lZeybXJK5AK9tlzUFg.png?expires=1755792000&signature=d34fb9249d03b78c7c8ab4d7d0f4173991f13180d7599ff2bea1a8a8206d7f71&req=fSInHsB6noNdFb4f3HP0gL9t3OWVP4mgRBCXA5jpn%2FRW6wfxZRlG9c%2F3Vcda%0ABD4tkqYOmaK%2B3ERRsA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/920894322/bdf55720af38e2f3af4de6fe/zvvhae_lcGZTRVD3lZeybXJK5AK9tlzUFg.png?expires=1755792000&signature=d34fb9249d03b78c7c8ab4d7d0f4173991f13180d7599ff2bea1a8a8206d7f71&req=fSInHsB6noNdFb4f3HP0gL9t3OWVP4mgRBCXA5jpn%2FRW6wfxZRlG9c%2F3Vcda%0ABD4tkqYOmaK%2B3ERRsA%3D%3D%0A) The green shields indicate that, so far as LISTSERV is concerned, you have properly configured the DKIM DNS entry, and LISTSERV itself is properly configured to sign outbound messages with DKIM. If either or both of the shields are not green, you need to recheck your DNS entry and LISTSERV configuration, and correct any errors before running the report again. You can also find the instructions on how to set up DKIM and SPF FOR L-Soft EASE, **[here](https://www.lsoft.com/manuals/17.0/LISTSERV_DKIM_Config.pdf) **. Add an L-Soft EASE DKIM key in Valimail ======================================= You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your L-Soft EASE emails ========================================================== Once you establish that L-Soft EASE is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://intercom.help/valimail-4dffb6ef6e39/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Dyn Email Services](https://support.valimail.com/en/articles/8754571-dyn-email-services) [Veeva](https://support.valimail.com/en/articles/8758198-veeva) [Yandex](https://support.valimail.com/en/articles/8775772-yandex) [KingHost](https://support.valimail.com/en/articles/8776513-kinghost) [Scaleway](https://support.valimail.com/en/articles/8814366-scaleway) Did this answer your question? 😞😐😃 --- # Pure360 | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757970-pure360#main-content) Table of contents [](https://support.valimail.com/en/articles/8757970-pure360#h_6914251ef0) [](https://support.valimail.com/en/articles/8757970-pure360#h_c925333ca5) [](https://support.valimail.com/en/articles/8757970-pure360#h_ef127d1f65) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Pure360 Pure360 ======= How to set up DMARC for Pure360 in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757970-pure360#h_6914251ef0) [](https://support.valimail.com/en/articles/8757970-pure360#h_c925333ca5) [](https://support.valimail.com/en/articles/8757970-pure360#h_ef127d1f65) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Pure360** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Pure360 emails ======================================================= In order to set up DKIM in Pure360 for your domain, you will need to contact Pure360 Support so they can generate like us to generate a DKIM key. The best way to get in touch is to raise a support ticket through your account. Use the support widget you can find to the right of your screen while logged in. Alternatively, you can contact Pure360 via **0844 5877 360** or **[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#6e0f0d0d011b001a030f000f090b1c1d2e1e1b1c0b5d585e400d0103) ** If you manage DKIM in Valimail for your domain, you will need to add the TXT DKIM key on your domain's Configuration page in Valimail Enforce. You can also find the instructions on how to set up DKIM and SPF for Pure360, **[here](http://support.pure360.com/knowledge-base/domain-masking/) **. Add a Pure360 DKIM key in Valimail ================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Pure360 emails ====================================================== Once you establish that Pure360 is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Sitecore](https://support.valimail.com/en/articles/8759530-sitecore) [SPEKTRIX](https://support.valimail.com/en/articles/8759534-spektrix) [ConnectBooster](https://support.valimail.com/en/articles/8766144-connectbooster) [Sender](https://support.valimail.com/en/articles/8766405-sender) [Mailflatrate](https://support.valimail.com/en/articles/8835052-mailflatrate) Did this answer your question? 😞😐😃 --- # Promoter.io | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757967-promoter-io#main-content) Table of contents [](https://support.valimail.com/en/articles/8757967-promoter-io#h_6da2022026) [](https://support.valimail.com/en/articles/8757967-promoter-io#h_6f75425d2e) [](https://support.valimail.com/en/articles/8757967-promoter-io#h_c7b6340af1) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Promoter.io Promoter.io =========== How to set up DMARC for Promoter.io in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757967-promoter-io#h_6da2022026) [](https://support.valimail.com/en/articles/8757967-promoter-io#h_6f75425d2e) [](https://support.valimail.com/en/articles/8757967-promoter-io#h_c7b6340af1) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM configuration process for **Promoter.io**. Because this service leverages SendGrid's email infrastructure, it requires additions to your DNS records outside of the Valimail platform. Adding Promoter.io as an authorized sender in the Valimail platform usually requires a dedicated subdomain to be pointed to the Promoter.io infrastructure and typically the DKIM keys will be added in the Valimail platform. Configuring DKIM authentication for your Promoter.io emails =========================================================== If you are already a current user of SendGrid or have records added for Sendgrid due to another service, you'll need to follow these steps below in order to link your domain. In short, you will need to add a third level domain (subdomain) to differentiate between your existing records and the record for **Promoter**. (Suppose your domain is **example.com**) **1.** Visit your DNS and add a subdomain to your account. You can name this whatever you'd like in your DNS. In the example below, we used the name **survey**. Your Domain **example.com** Subdomain **survey.example.com** The survey portion of the domain is what helps us for the CNAME dkim1 and dkim2 records that will need to be added. **2.** Visit your **Deliverability Settings** in Promoter and proceed with the rest of the steps by entering in your subdomain and click **Add**. With the subdomain example, SendGrid would generate the following CNAME **DKIM** and **mail\_name** records: p.survey.example.com **s1\_domainkey.survey.example.com** **s2\_domainkey.survey.example.com** **3.** Add the 2 DKIM keys in Valimail Enforce and the other record in your DNS. **4.** Once the DKIM records have been added, go back to the Promoter account page and make sure the records are validated. You can also find the instructions to set up DKIM for Promoter.io **[here](https://help.promoter.io/en/articles/537899-existing-account-with-sendgrid) **. Add a Promoter.io DKIM key in Valimail ====================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Promoter.io emails ========================================================== Once you establish that Promoter.io is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Accredible](https://support.valimail.com/en/articles/8470991-accredible) [Action Network​](https://support.valimail.com/en/articles/8470996-action-network) [AfterShip](https://support.valimail.com/en/articles/8470999-aftership) [Beamery](https://support.valimail.com/en/articles/8471015-beamery) [Stamped.io](https://support.valimail.com/en/articles/8759545-stamped-io) Did this answer your question? 😞😐😃 --- # Proofpoint Essentials | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757968-proofpoint-essentials#main-content) Table of contents [](https://support.valimail.com/en/articles/8757968-proofpoint-essentials#h_0dc25df6a8) [](https://support.valimail.com/en/articles/8757968-proofpoint-essentials#h_8a440e5d7c) [](https://support.valimail.com/en/articles/8757968-proofpoint-essentials#h_45d84b6e32) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Proofpoint Essentials Proofpoint Essentials ===================== How to set up DMARC for Proofpoint Essentials in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757968-proofpoint-essentials#h_0dc25df6a8) [](https://support.valimail.com/en/articles/8757968-proofpoint-essentials#h_8a440e5d7c) [](https://support.valimail.com/en/articles/8757968-proofpoint-essentials#h_45d84b6e32) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Proofpoint Essentials** and how are they managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. **Configuring DKIM authentication for your Proofpoint Essentials emails** ------------------------------------------------------------------------- Each domain that sends email can be individually configured to sign outbound messages with DKIM. To enable the feature, you will need to create a new signing key, add the public key in Valimail Enforce, and verify that its been added correctly. **1.** Navigate to **Administration** -> **Account Management** -> **Domains**. **2.** Select the domain you want to configure and click the **vertical ellipsis** on the right-hand side of the Domains table. **3.** Click the option labeled **Configure DKIM**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921055386/5e20ece723322961d5ab4e87/2RkknyTg20OCOS5V7PSFEoNtq70HOA9wpQ.png?expires=1755792000&signature=ab47934672e0b6544b57549421a8eb07ed1052cd8ee197d1f0240708cdb062fa&req=fSImFsx7nolZFb4f3HP0gGwUkw05OJGBDt%2BHWGgBg807HADDYQJnqYP6kanv%0ArQgNZVyki2jpY%2BoUzg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921055386/5e20ece723322961d5ab4e87/2RkknyTg20OCOS5V7PSFEoNtq70HOA9wpQ.png?expires=1755792000&signature=ab47934672e0b6544b57549421a8eb07ed1052cd8ee197d1f0240708cdb062fa&req=fSImFsx7nolZFb4f3HP0gGwUkw05OJGBDt%2BHWGgBg807HADDYQJnqYP6kanv%0ArQgNZVyki2jpY%2BoUzg%3D%3D%0A) **4.** A drawer will appear on the right side of the screen, listing all the currently configured DKIM keys. If this is your first time configuring DKIM, no keys will be listed. Click **Create New DKIM Signing Key**. **5.** The form will appear asking you to specify a selector. A selector is used to locate the public key in the DNS (_or in Valimail Enforce, if you publish the DKIM key there_) and is not visible to end users. A value is pre-populated, but you can change it if you'd like. Click **Create**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921055394/49104ad7940a9c6df0e65db5/mXdBKQBHaLpRy339Fsfl78OmtuCOa7PMww.png?expires=1755792000&signature=dbe7c34ed15c28f9aa671cb1eff75f45018b9453f401fa53d68720dd02f233a7&req=fSImFsx7nohbFb4f3HP0gF7y1XFXORNNlcm0DjjnTjzyzTPYSTxUF8uK6okF%0APXrOiXxgdcdHzYAuQw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921055394/49104ad7940a9c6df0e65db5/mXdBKQBHaLpRy339Fsfl78OmtuCOa7PMww.png?expires=1755792000&signature=dbe7c34ed15c28f9aa671cb1eff75f45018b9453f401fa53d68720dd02f233a7&req=fSImFsx7nohbFb4f3HP0gF7y1XFXORNNlcm0DjjnTjzyzTPYSTxUF8uK6okF%0APXrOiXxgdcdHzYAuQw%3D%3D%0A) **6.** The resulting screen will give you the DKIM record that you need to publish in **Valimail Enforce**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921055399/af99ea9089b22ddbf2428e67/JBEA5odsE7BqdM55IuvC28xnaboXtl1t7w.png?expires=1755792000&signature=2a9a034b62be9e113c660a24583bb4928b8c18393305afd3e354a2e9494bc8d1&req=fSImFsx7nohWFb4f3HP0gGk9NhDxmNcHmWXeKKWT79vzWVRwB7b1p5r8kdKk%0A0ENFQFqm%2BLIsfpKJ9g%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921055399/af99ea9089b22ddbf2428e67/JBEA5odsE7BqdM55IuvC28xnaboXtl1t7w.png?expires=1755792000&signature=2a9a034b62be9e113c660a24583bb4928b8c18393305afd3e354a2e9494bc8d1&req=fSImFsx7nohWFb4f3HP0gGk9NhDxmNcHmWXeKKWT79vzWVRwB7b1p5r8kdKk%0A0ENFQFqm%2BLIsfpKJ9g%3D%3D%0A) **IMPORTANT**: In Valimail Enforce, you will only add the selector and the public value of the DKIM key. The key selector is in the above case **selector-1607357288** and the value is the whole string of numbers and letters that starts after the **p=** tag (omitting the tag). **7.** Once you've published the DKIM key in Valimail Enforce, Proofpoint will need to validate that the record was added correctly. To do so, click the **Verify Key** button in the key's context menu. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921055402/54ccdac9ce3e5771d0de9d58/gxVTsmjAkf-m4tDFY0EdOy_p7Rzfa-5ajQ.png?expires=1755792000&signature=9835cd65a32f22a74b3fece818758870468a584d9c280e04d42e4a837eaf46e7&req=fSImFsx7mYFdFb4f3HP0gIR9CUZF9xPO2A9SEtomkNxAl48suvkFY1pozm%2F3%0A9BC%2BqWFG8vdvpDRwPA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921055402/54ccdac9ce3e5771d0de9d58/gxVTsmjAkf-m4tDFY0EdOy_p7Rzfa-5ajQ.png?expires=1755792000&signature=9835cd65a32f22a74b3fece818758870468a584d9c280e04d42e4a837eaf46e7&req=fSImFsx7mYFdFb4f3HP0gIR9CUZF9xPO2A9SEtomkNxAl48suvkFY1pozm%2F3%0A9BC%2BqWFG8vdvpDRwPA%3D%3D%0A) **8.** Once the key is successfully verified, outbound DKIM signing is automatically enabled for this domain. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921055409/da16f79c243f835c155fb60d/jxG-IxHoEQiFnBJSN2U0x5nmTRZrXz7WwQ.png?expires=1755792000&signature=3847e1b53cc54d6ff329827f8ba9edcafbe6698e728dd1c4ec016bb88bf908f6&req=fSImFsx7mYFWFb4f3HP0gABlmdyF1tm83fx9l6nMEYmca7JB7hfdMCNHXH6J%0ApDOVpaoe9TJuWyQxLA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921055409/da16f79c243f835c155fb60d/jxG-IxHoEQiFnBJSN2U0x5nmTRZrXz7WwQ.png?expires=1755792000&signature=3847e1b53cc54d6ff329827f8ba9edcafbe6698e728dd1c4ec016bb88bf908f6&req=fSImFsx7mYFWFb4f3HP0gABlmdyF1tm83fx9l6nMEYmca7JB7hfdMCNHXH6J%0ApDOVpaoe9TJuWyQxLA%3D%3D%0A) ​ You can find the instructions on how to setup DKIM in Proofpoint **[here](https://help.proofpoint.com/Proofpoint_Essentials/Email_Security/Administrator_Topics/030_domains/Configuring_Outbound_DKIM_Signing) **. **Adding a Proofpoint Essentials DKIM key in Valimail** ------------------------------------------------------- You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) **Configuring SPF authentication for your Proofpoint Essentials emails** ------------------------------------------------------------------------ Once you establish that Proofpoint is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Proofpoint Hosted](https://support.valimail.com/en/articles/8466478-proofpoint-hosted) [Drip](https://support.valimail.com/en/articles/8754560-drip) [FortiMail Cloud Email Security](https://support.valimail.com/en/articles/8754719-fortimail-cloud-email-security) [Hushmail](https://support.valimail.com/en/articles/8754827-hushmail) [Zoho Mail](https://support.valimail.com/en/articles/8758262-zoho-mail) Did this answer your question? 😞😐😃 --- # ProtonMail | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757969-protonmail#main-content) Table of contents [](https://support.valimail.com/en/articles/8757969-protonmail#h_41d2f10334) [](https://support.valimail.com/en/articles/8757969-protonmail#h_8c086e3ab7) [](https://support.valimail.com/en/articles/8757969-protonmail#h_59dd457530) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) ProtonMail ProtonMail ========== How to set up DMARC for ProtonMail in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757969-protonmail#h_41d2f10334) [](https://support.valimail.com/en/articles/8757969-protonmail#h_8c086e3ab7) [](https://support.valimail.com/en/articles/8757969-protonmail#h_59dd457530) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **ProtonMail** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your ProtonMail emails ========================================================== **1.** In your browser, log in to your Proton Mail account and go to **Settings** → **Go to settings** → **Organization** → **Domain names** → **Actions column** → **Review** button next to the domain you want to add a DKIM record for. **2.** Select the **DKIM** tab. Here you will see the three host names and values that you will need to add to your domain’s DNS settings. **Important**: If you manage DKIM in Valimail for your domain, you will need to add all the 3 CNAME DKIM keys on your domain's Configuration page in Valimail Enforce. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921055820/96c570fef4743613c6f202ac/IK54yioqUW5CgPm50BOl4YKteGGcZFwbfQ.png?expires=1755792000&signature=af566f6fb90af9b0d4c0077b6d7c82e800bb61a9c9351681e76d09485251ff1d&req=fSImFsx7lYNfFb4f3HP0gBRfB%2Bs8SecDTYxYKwW7MATbHuNZFNii85k5%2F6VA%0AetkNbvDK8ydw0JX%2BYQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921055820/96c570fef4743613c6f202ac/IK54yioqUW5CgPm50BOl4YKteGGcZFwbfQ.png?expires=1755792000&signature=af566f6fb90af9b0d4c0077b6d7c82e800bb61a9c9351681e76d09485251ff1d&req=fSImFsx7lYNfFb4f3HP0gBRfB%2Bs8SecDTYxYKwW7MATbHuNZFNii85k5%2F6VA%0AetkNbvDK8ydw0JX%2BYQ%3D%3D%0A) **3\.** Once you have added these records, Proton Mail will handle the rest for you. Following current security best practices, we will generate a new 2048-bit key every six months and use it to sign your emails. The CNAME records you add in Valimail Enforce must be an exact match with the ones shown in your setup wizard. Once we detect these records in your DNS, the DKIM tab will show a green tick icon. We will then notify you and start signing outgoing emails from your custom domain with DKIM, just like we do for other Proton Mail addresses. You can also find the instructions on how to set up DKIM and SPF for ProtonMail, **[here](https://proton.me/support/anti-spoofing-custom-domain) **. Add a ProtonMail DKIM key in Valimail ===================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your ProtonMail emails ========================================================= Once you establish that ProtonMail is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Accredible](https://support.valimail.com/en/articles/8470991-accredible) [Beamery](https://support.valimail.com/en/articles/8471015-beamery) [Intercom](https://support.valimail.com/en/articles/8755711-intercom) [MailUp](https://support.valimail.com/en/articles/8757461-mailup) [ConnectBooster](https://support.valimail.com/en/articles/8766144-connectbooster) Did this answer your question? 😞😐😃 --- # Rejoiner | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8758043-rejoiner#main-content) Table of contents [](https://support.valimail.com/en/articles/8758043-rejoiner#h_1b6eeff4ec) [](https://support.valimail.com/en/articles/8758043-rejoiner#h_b9d0e0eb7f) [](https://support.valimail.com/en/articles/8758043-rejoiner#h_26462ec6a8) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Rejoiner Rejoiner ======== How to set up DMARC for Rejoiner in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8758043-rejoiner#h_1b6eeff4ec) [](https://support.valimail.com/en/articles/8758043-rejoiner#h_b9d0e0eb7f) [](https://support.valimail.com/en/articles/8758043-rejoiner#h_26462ec6a8) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Rejoiner** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Rejoiner emails ======================================================== Rejoiner typically uses a dedicated subdomain setup for DKIM authentication, a subdomain which you will need to create in your DNS. You will then need to contact Rejoiner support, so they can help you set up DKIM for your domain. You can find out more on how to set up DKIM and SPF for Rejoiner, **[here](https://www.rejoiner.com/resources/what-is-a-dkim-record#configuring-dkim-records) **. Add a Rejoiner DKIM key in Valimail =================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Rejoiner emails ======================================================= Once you establish that Rejoiner is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Beamery](https://support.valimail.com/en/articles/8471015-beamery) [Inxmail](https://support.valimail.com/en/articles/8755714-inxmail) [Netcore](https://support.valimail.com/en/articles/8757552-netcore) [SPEKTRIX](https://support.valimail.com/en/articles/8759534-spektrix) [Symplify](https://support.valimail.com/en/articles/8759548-symplify) Did this answer your question? 😞😐😃 --- # NICE InContact | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757559-nice-incontact#main-content) Table of contents [](https://support.valimail.com/en/articles/8757559-nice-incontact#h_741d00d54b) [](https://support.valimail.com/en/articles/8757559-nice-incontact#h_bc49d6051a) [](https://support.valimail.com/en/articles/8757559-nice-incontact#h_563c99f8a8) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) NICE InContact NICE InContact ============== How to set up DMARC for NICE InContact in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757559-nice-incontact#h_741d00d54b) [](https://support.valimail.com/en/articles/8757559-nice-incontact#h_bc49d6051a) [](https://support.valimail.com/en/articles/8757559-nice-incontact#h_563c99f8a8) SPF(supported) DKIM(not supported) This article covers the SPF authentication process for **NICE inContact** and how is that managed in Valimail Enforce. At present time, we have yet to see any evidence that NICE inContact supports actual DKIM implementation. Configuring DKIM authentication for your NICE inContact emails ============================================================== Although NICE inContact's current documentation states that they have a process of setting up DKIM for your domain, we have yet to see any DKIM implementation for any domain which is using this sending service. If you are on the verge of setting up DKIM in NICE inContact for your domain and you are managing DKIM in Valimail, please contact us at [\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#9be8eeebebf4e9efdbedfaf7f2f6faf2f7b5f8f4f6) and let us know about your DKIM implementation with NICE inContact. You can also find the instructions on how to set up SPF alignment on NICE inContact, **[here](https://help.nice-incontact.com/content/acd/channels/email/setupemail.htm) **. Configuring SPF authentication for your NICE inContact emails ============================================================= Once you establish that Hushmail is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. Enable SPF alignment in NICE InContact for your domain ====================================================== You may notice that **NICE InContact** emails are not authenticated via SPF, even after you have added NICE InContact to your domain's configuration. This is likely caused by NICE InContact not sending SPF aligned-mail and can be corrected by making sure the return path of the NICE InContact emails is changed to match your domain. To that end, please contact your NICE InContact service administrator and make sure they are turning on SPF alignment in NICE InContact, for your domain. * * * Related Articles [Blackbaud Luminate](https://support.valimail.com/en/articles/8471020-blackbaud-luminate) [Blackbaud NetCommunity](https://support.valimail.com/en/articles/8471022-blackbaud-netcommunity) [LibraryH3lp](https://support.valimail.com/en/articles/8757205-libraryh3lp) [ServiceNow](https://support.valimail.com/en/articles/8759522-servicenow) [SiteGround](https://support.valimail.com/en/articles/8770537-siteground) Did this answer your question? 😞😐😃 --- # Prezly | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757966-prezly#main-content) Table of contents [](https://support.valimail.com/en/articles/8757966-prezly#h_4e3c1c0ae2) [](https://support.valimail.com/en/articles/8757966-prezly#h_86c1c035ba) [](https://support.valimail.com/en/articles/8757966-prezly#h_9e4a61f678) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Prezly Prezly ====== How to set up DMARC for Prezly in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757966-prezly#h_4e3c1c0ae2) [](https://support.valimail.com/en/articles/8757966-prezly#h_86c1c035ba) [](https://support.valimail.com/en/articles/8757966-prezly#h_9e4a61f678) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Prezly** and how they are managed in Valimail Enforce. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Prezly emails ====================================================== **1.** Go to **Organisation Settings** -> **Domain Verification**. Access the Domain Verification page in your Prezly account [here](https://rock.prezly.com/settings/domain-verification) . **2.** Find the domain name you want to verify. As you may have added several emails to your Prezly account, you'll see the list of emails in the **Domain Verification** page. Click on the one you want to verify. Please remember that if you don't verify your email with Prezly, you will only be able to send campaigns from the "@prezlymail.com" email. **3.** Copy the CNAME records you see on the screen and add them to your DNS. You'll see three to four records on the screen. All of them will have the type CNAME to it, with a Name and a Value. You'll need to copy both the name and the value you see for each record. Then, copy and paste them onto your domain provider settings page. In case you're not sure about how to handle those records, you can easily share them with your IT team or domain provider support, so they can either add those for you or further advise you on how to add them. Click on the **Share Instructions** link and you send instructions directly via email or share the link to the instructions page. **Important**: If you manage DKIM in Valimail for your domain, you will need to add the 2 CNAME DKIM keys (**prezly** and **prezly2**) on your domain's Configuration page in Valimail Enforce and add the other 2 CNAME records in your DNS. [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921053309/4fde5466fbcf2f37e24eded5/qWicgcqFv3XrauhxkapWLAP0ZvpJSoynvg.png?expires=1755792000&signature=408aa1894d775b83617edad69413a0c236892d811630965117a3e205a9e67966&req=fSImFsx9noFWFb4f3HP0gCbMWoEGKzGo85FnN2Xg8iWM8G2WWvar2mjlAkIm%0AAXKmp6qLvBobLYRYpg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921053309/4fde5466fbcf2f37e24eded5/qWicgcqFv3XrauhxkapWLAP0ZvpJSoynvg.png?expires=1755792000&signature=408aa1894d775b83617edad69413a0c236892d811630965117a3e205a9e67966&req=fSImFsx9noFWFb4f3HP0gCbMWoEGKzGo85FnN2Xg8iWM8G2WWvar2mjlAkIm%0AAXKmp6qLvBobLYRYpg%3D%3D%0A) **4.** After the records are added, run the **Status Check** in Prezly. Once you have added the records with your domain provider, it will take between 30 minutes to 48 hours for Prezly to recognize that everything is set correctly. After that period of time, feel free to run a **Status Check**, and when everything is linked up properly, you'll see a green sign next to the domain you verified. [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921053313/31057bf688b4d6a44978dbec/2rofs-ptTpgAia75-TzojxDHjCfaPJIgig.png?expires=1755792000&signature=bc5d1243832bf6d3c6f5435786d8320c43e2054b0f54e42c599f4f596385b154&req=fSImFsx9noBcFb4f3HP0gDx5yLWJakQZm3ajTSMDjn9IdkFD7jwusoxXykVC%0AB4rXmV74%2FN8c8vhsBw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921053313/31057bf688b4d6a44978dbec/2rofs-ptTpgAia75-TzojxDHjCfaPJIgig.png?expires=1755792000&signature=bc5d1243832bf6d3c6f5435786d8320c43e2054b0f54e42c599f4f596385b154&req=fSImFsx9noBcFb4f3HP0gDx5yLWJakQZm3ajTSMDjn9IdkFD7jwusoxXykVC%0AB4rXmV74%2FN8c8vhsBw%3D%3D%0A) You can also find the instructions on how to set up DKIM and SPF for Prezly, **[here](https://www.prezly.com/help/verify-your-sender-address-domain) **. Add a Prezly DKIM key in Valimail ================================= You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Prezly emails ===================================================== Once you establish that Prezly is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [AfterShip](https://support.valimail.com/en/articles/8470999-aftership) [Arlo](https://support.valimail.com/en/articles/8471008-arlo) [Hubspot](https://support.valimail.com/en/articles/8754819-hubspot) [Meltwater](https://support.valimail.com/en/articles/8757500-meltwater) [ConnectBooster](https://support.valimail.com/en/articles/8766144-connectbooster) Did this answer your question? 😞😐😃 --- # Rackspace Hosted Exchange | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8758039-rackspace-hosted-exchange#main-content) Table of contents [](https://support.valimail.com/en/articles/8758039-rackspace-hosted-exchange#h_1fb49453d5) [](https://support.valimail.com/en/articles/8758039-rackspace-hosted-exchange#h_d8c300b774) [](https://support.valimail.com/en/articles/8758039-rackspace-hosted-exchange#h_6fa8fb8111) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Rackspace Hosted Exchange Rackspace Hosted Exchange ========================= How to set up DMARC for Rackspace Hosted Exchange in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8758039-rackspace-hosted-exchange#h_1fb49453d5) [](https://support.valimail.com/en/articles/8758039-rackspace-hosted-exchange#h_d8c300b774) [](https://support.valimail.com/en/articles/8758039-rackspace-hosted-exchange#h_6fa8fb8111) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Rackspace Hosted Exchange** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Rackspace Hosted Exchange emails ========================================================================= **1.** Log in to the **[Cloud Office Control Panel](https://cp.rackspace.com/) **. **2.** In the **Domains** section of the home page, click the **Sender Authentication (DKIM)** link. **3.** On the **Sender Authentication (DKIM)** page, click the domain for which you want to enable DKIM. **4.** Click **Enable DKIM for**. **5.** Add the TXT DKIM key in **Valimail Enforce**. After adding the DKIM TXT record in Valimail Enforce, click **Verify TXT Record** to ensure that the new DKIM record is publicly available and is correct. If validation fails, then an appropriate error message displays to help you correct the problem. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921062979/54e1993df37577bf6bbae748/iNZERWn0WXmho6wx1nLK6jAHjwbWkSXYcg.png?expires=1755792000&signature=1179aa9e7c76823528ee52564dd02c2e4d75ebfc8ee976570d8c7445d8907e64&req=fSImFs98lIZWFb4f3HP0gI%2FJrjbh9aiwOQsY1JETwm8OMmGsNBCWJxfAJPcO%0A1fLYj0jMmC9AjauuZw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921062979/54e1993df37577bf6bbae748/iNZERWn0WXmho6wx1nLK6jAHjwbWkSXYcg.png?expires=1755792000&signature=1179aa9e7c76823528ee52564dd02c2e4d75ebfc8ee976570d8c7445d8907e64&req=fSImFs98lIZWFb4f3HP0gI%2FJrjbh9aiwOQsY1JETwm8OMmGsNBCWJxfAJPcO%0A1fLYj0jMmC9AjauuZw%3D%3D%0A) After DKIM is enabled, all new outgoing email messages are signed using your new DKIM key. You can repeat the DKIM-enabling process on other supported domains. You can also find the instructions on how to set up DMARC for Rackspace Hosted Exchange **[here](https://docs.rackspace.com/support/how-to/enable-dkim-in-the-cloud-office-control-panel/) **. Add a Rackspace Hosted Exchange DKIM key in Valimail ==================================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Rackspace Hosted Exchange emails ======================================================================== Once you establish that Rackspace Hosted Exchange is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Proofpoint Hosted](https://support.valimail.com/en/articles/8466478-proofpoint-hosted) [Sarbacane](https://support.valimail.com/en/articles/8758341-sarbacane) [Intermedia Exchange Email](https://support.valimail.com/en/articles/8771191-intermedia-exchange-email) [InMotion Hosting](https://support.valimail.com/en/articles/8775418-inmotion-hosting) [ETRN.com Hosted Exchange Service](https://support.valimail.com/en/articles/9617094-etrn-com-hosted-exchange-service) Did this answer your question? 😞😐😃 --- # Rave Alert | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8758041-rave-alert#main-content) Table of contents [](https://support.valimail.com/en/articles/8758041-rave-alert#h_7fe3ef3fcd) [](https://support.valimail.com/en/articles/8758041-rave-alert#h_fc97edb4a6) [](https://support.valimail.com/en/articles/8758041-rave-alert#h_a20e825690) [](https://support.valimail.com/en/articles/8758041-rave-alert#h_7dabfc4f17) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Rave Alert Rave Alert ========== How to set up DMARC for Rave Alert in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8758041-rave-alert#h_7fe3ef3fcd) [](https://support.valimail.com/en/articles/8758041-rave-alert#h_fc97edb4a6) [](https://support.valimail.com/en/articles/8758041-rave-alert#h_a20e825690) [](https://support.valimail.com/en/articles/8758041-rave-alert#h_7dabfc4f17) SPF(not supported) DKIM(recommended) This article covers the DKIM authentication process for **Rave Alert** and how it is being managed in Valimail. **Rave Alert does not support SPF alignment.** **NOTE**: _We have recently received signals that this sender might be changing their DKIM set-up method to one using a single DKIM TXT key that leverages Mailgun's infrastructure. If that is the case, the below information might be subject to change._ Configuring DKIM authentication for your Rave Alert emails ========================================================== For Rave Alert to send authenticated emails on your behalf, you must update your domain’s DNS records to point to the public keys we use to sign messages. Once you update your DNS records, send a list of your updated email domains to **[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#f88c9d9b908b8d8888978a8cb88a998e9d95979a91949d8b999e9d8c81d69b9795) **. Our services team will turn on DKIM for your Rave Alert instance. Once enabled for DKIM, Rave Alert signs emails using different domains depending on the email’s destination. Rave Alert will sign emails going to internal addresses you control with whichever domain you specify in the from: field. Rave Alert will sign emails going to external addresses with your domain’s default getrave.com email address. Steps to Setup DKIM in Rave Alert: ================================== **1.** Publish the below CNAME records on your domain's Configuration page in Valimail by pointing to the public keys Rave uses to sign messages. Here is an example of the CNAME records you must add: **rave1.\_domainkey.customer.com -> rave1.\_domainkey.getrave.com** **rave2.\_domainkey.customer.com -> rave2.\_domainkey.getrave.com** **rave3.\_domainkey.customer.com -> rave3.\_domainkey.getrave.com** **Note**: In Valimail you will only need to add the DKIM selector like presented in the **Add a Rave Alert DKIM key in Valimail** chapter. **2.** Contact **[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#97e3f2f4ffe4e2e7e7f8e5e3d7e5f6e1f2faf8f5fefbf2e4f6f1f2e3eeb9f4f8fa) ** with a list of email domains you’ve added our CNAME records to. Rave Alert Support will turn on DKIM for your Rave Alert domain. Once enabled, Rave Alert will sign all emails. Rave Alert publishes 3 selectors for DKIM authentication – rave1, rave2, and rave3. They use one selector at a time to sign their DKIM messages and rotate them periodically. **Please make sure you add all 3 DKIM keys to Valimail.** Maintaining multiple selectors lets Rave Alert rotate keys, increase key length, and manage other security best practices seamlessly, without requiring any action from you. Once you set up the CNAME records, they will take care of the DKIM records validation. Add a Rave Alert DKIM key in Valimail ===================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Rave Alert emails ========================================================= Once you establish that Rave Alert is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [ARMS](https://support.valimail.com/en/articles/8471009-arms) [AWeber](https://support.valimail.com/en/articles/8471014-aweber) [D2L Brightspace](https://support.valimail.com/en/articles/8754513-d2l-brightspace) [Drip](https://support.valimail.com/en/articles/8754560-drip) [EmailLabs](https://support.valimail.com/en/articles/8835043-emaillabs) Did this answer your question? 😞😐😃 --- # Workforce Software | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8758205-workforce-software#main-content) Table of contents [](https://support.valimail.com/en/articles/8758205-workforce-software#h_6dd3bfaa03) [](https://support.valimail.com/en/articles/8758205-workforce-software#h_0ae0657e94) [](https://support.valimail.com/en/articles/8758205-workforce-software#h_5efcb52532) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Workforce Software Workforce Software ================== How to set up DMARC for Workforce Software in Valimail Updated over 2 months ago Table of contents [](https://support.valimail.com/en/articles/8758205-workforce-software#h_6dd3bfaa03) [](https://support.valimail.com/en/articles/8758205-workforce-software#h_0ae0657e94) [](https://support.valimail.com/en/articles/8758205-workforce-software#h_5efcb52532) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **UKG Pro Workforce Management (Workforce Software)** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Workforce Software emails ================================================================== Please reach out to Workforce Software Customer Support or to your Account Manager on their side for providing you a DKIM key that can sign emails for your domain. Add a Workforce Software DKIM key in Valimail ============================================= You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Workforce Software emails ================================================================= Once you establish that Workforce Software is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Terra Dotta Software](https://support.valimail.com/en/articles/8758132-terra-dotta-software) [UKG Pro (ex Ultipro)](https://support.valimail.com/en/articles/8771250-ukg-pro-ex-ultipro) [Q2 Software](https://support.valimail.com/en/articles/8825497-q2-software) [TotalRewards Software](https://support.valimail.com/en/articles/8825560-totalrewards-software) [UKG Ready](https://support.valimail.com/en/articles/8853154-ukg-ready) Did this answer your question? 😞😐😃 --- # Postmark | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8757814-postmark#main-content) Table of contents [](https://support.valimail.com/en/articles/8757814-postmark#h_0f30b30ebe) [](https://support.valimail.com/en/articles/8757814-postmark#h_9c340b90d5) [](https://support.valimail.com/en/articles/8757814-postmark#h_094c783790) [](https://support.valimail.com/en/articles/8757814-postmark#h_3f095b362e) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Postmark Postmark ======== How to set up DMARC for Postmark in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8757814-postmark#h_0f30b30ebe) [](https://support.valimail.com/en/articles/8757814-postmark#h_9c340b90d5) [](https://support.valimail.com/en/articles/8757814-postmark#h_094c783790) [](https://support.valimail.com/en/articles/8757814-postmark#h_3f095b362e) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Postmark** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Postmark emails ======================================================== **1.** Navigate to your **Sender Signatures** tab in your Postmark account. **2.** Under the domain you are adding DKIM authentication for, click **DNS Settings** or **Add a DKIM DNS record**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921047191/8ba85f2775221c5c974fd70e/nhB4DP6PkA--y31xJduEbX1afD9n9vomKg.png?expires=1755792000&signature=af9f5703b08507962d6d94bfb8228d17739dac9d0635838c1adf36a7c7e31677&req=fSImFs15nIheFb4f3HP0gH%2B%2Br8V7lOhH2XvsL5dZTTwRio3HdWD9WR%2Fv1eWo%0AjRg%2BV7QF8yvkUMdn%2FQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921047191/8ba85f2775221c5c974fd70e/nhB4DP6PkA--y31xJduEbX1afD9n9vomKg.png?expires=1755792000&signature=af9f5703b08507962d6d94bfb8228d17739dac9d0635838c1adf36a7c7e31677&req=fSImFs15nIheFb4f3HP0gH%2B%2Br8V7lOhH2XvsL5dZTTwRio3HdWD9WR%2Fv1eWo%0AjRg%2BV7QF8yvkUMdn%2FQ%3D%3D%0A) **3.** A DKIM record will be shown that needs to be added to your DNS as a TXT record. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921047198/2ef9ca58a05e3ddc33745e56/oFXkX4YkH-LhEQ4h61qpagF0JEwqqvGhHA.png?expires=1755792000&signature=e22a9f882ea12c88c5cbdbbb2bbf04ad92349f6bcd7dbc15cd28ac3450a13596&req=fSImFs15nIhXFb4f3HP0gH4hCTawLkFBaF8OG%2Bdd1RUAlbh7Qooouw3ckZDm%0AsO3t%2BSSNNhF46Qm4iA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921047198/2ef9ca58a05e3ddc33745e56/oFXkX4YkH-LhEQ4h61qpagF0JEwqqvGhHA.png?expires=1755792000&signature=e22a9f882ea12c88c5cbdbbb2bbf04ad92349f6bcd7dbc15cd28ac3450a13596&req=fSImFs15nIhXFb4f3HP0gH4hCTawLkFBaF8OG%2Bdd1RUAlbh7Qooouw3ckZDm%0AsO3t%2BSSNNhF46Qm4iA%3D%3D%0A) **4.** The Postmark TXT DKIM key record needs to be published in **Valimail Enforce**. **5.** Once the record is added Valimail Enforce, DKIM will show as verified in your Postmark account. You can use the **Verify** button to initiate a manual verification check if you do not see the record automatically become verified. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921047204/d047cd975143c8bee821a9f2/Xk08OTqgTk0FpjsXrvk0HkzbbmvcXxtdCQ.png?expires=1755792000&signature=b5846c5bdd0edf50e801367d87cb56854f65ff98e7ebe73c53bb42cd612a1468&req=fSImFs15n4FbFb4f3HP0gLG4hFsnEJZFmrMqI1wLyAjbv%2F5bgFW7jm5XnL01%0ApGROD96SLDbzdmU9zw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921047204/d047cd975143c8bee821a9f2/Xk08OTqgTk0FpjsXrvk0HkzbbmvcXxtdCQ.png?expires=1755792000&signature=b5846c5bdd0edf50e801367d87cb56854f65ff98e7ebe73c53bb42cd612a1468&req=fSImFs15n4FbFb4f3HP0gLG4hFsnEJZFmrMqI1wLyAjbv%2F5bgFW7jm5XnL01%0ApGROD96SLDbzdmU9zw%3D%3D%0A) **6.** After the DKIM record is verified, we will begin signing emails sent through Postmark using this domain with DKIM. [![a white background with black text](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921047213/9364acaf15f3b9c1bbbd51a0/hCZ4GmOlxSFCYmim5jdLgG-DRyR8H-RcQQ.png?expires=1755792000&signature=a1e7859b927ca09f7866fbb631173a5739371104648d135a77bad474016b9504&req=fSImFs15n4BcFb4f3HP0gNUmcQ%2F2oLG17EMsml%2BebSxg5P6fcrsjL1WLJgnM%0AxwDve2c8sVP7c5D%2Ftw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921047213/9364acaf15f3b9c1bbbd51a0/hCZ4GmOlxSFCYmim5jdLgG-DRyR8H-RcQQ.png?expires=1755792000&signature=a1e7859b927ca09f7866fbb631173a5739371104648d135a77bad474016b9504&req=fSImFs15n4BcFb4f3HP0gNUmcQ%2F2oLG17EMsml%2BebSxg5P6fcrsjL1WLJgnM%0AxwDve2c8sVP7c5D%2Ftw%3D%3D%0A) You can find the instruction on how to set up DKIM in Postmark **[here](https://postmarkapp.com/support/article/1091-how-do-i-set-up-dkim-for-postmark) **. Add a Postmark DKIM key in Valimail =================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Postmark emails ======================================================= Once you establish that Postmark is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. Enable SPF alignment in Postmark for your domain ================================================ You may notice that Postmark emails are not authenticated via SPF, even after you have added Postmark to your domain's configuration. This is likely caused by Postmark not sending SPF aligned-mail and can be corrected by configuring a CNAME record. More details on how to achieve that are found in the article **[here](https://postmarkapp.com/support/article/910-how-do-i-add-a-custom-return-path) **. * * * Related Articles [Everlytic](https://support.valimail.com/en/articles/8754630-everlytic) [Netcore](https://support.valimail.com/en/articles/8757552-netcore) [DoneDone](https://support.valimail.com/en/articles/8792107-donedone) [ChargeDesk](https://support.valimail.com/en/articles/8825064-chargedesk) [Zoho Marketing Automation](https://support.valimail.com/en/articles/8857250-zoho-marketing-automation) Did this answer your question? 😞😐😃 --- # Robly | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8758045-robly#main-content) Table of contents [](https://support.valimail.com/en/articles/8758045-robly#h_64049108bd) [](https://support.valimail.com/en/articles/8758045-robly#h_38e0b54b57) [](https://support.valimail.com/en/articles/8758045-robly#h_9d4cf06cb7) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Robly Robly ===== How to set up DMARC for Robly in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8758045-robly#h_64049108bd) [](https://support.valimail.com/en/articles/8758045-robly#h_38e0b54b57) [](https://support.valimail.com/en/articles/8758045-robly#h_9d4cf06cb7) SPF(supported) (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Robly** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Robly emails ===================================================== **1.** To set up DKIM, go to **My Account** -> **Settings** -> **Branding** -> **Add New Brand**. [![a screenshot of a website](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921068658/c0906396999dad26c623b2b1/entE0lEUrJSTL_FdqSXSb2qgNiNWMaFg_g.png?expires=1755792000&signature=30a3d2ef916d8794dfb17929a0e828cee460dc14ca92dd6296c36f6ec59da09a&req=fSImFs92m4RXFb4f3HP0gAI%2FsVUPb3qmijaOLMJGsKkoq7wW5G5XDUYFtJyp%0A1xmyowv1wMJAo2eCEw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921068658/c0906396999dad26c623b2b1/entE0lEUrJSTL_FdqSXSb2qgNiNWMaFg_g.png?expires=1755792000&signature=30a3d2ef916d8794dfb17929a0e828cee460dc14ca92dd6296c36f6ec59da09a&req=fSImFs92m4RXFb4f3HP0gAI%2FsVUPb3qmijaOLMJGsKkoq7wW5G5XDUYFtJyp%0A1xmyowv1wMJAo2eCEw%3D%3D%0A) **2.** Fill in your brand name, from domain, and link subdomain, then click **Save**: [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921068660/3432e0c59eeb09519238add5/j5JmkQ_Tdz_9fZPTPV7F4vM0POwt6gJyJQ.png?expires=1755792000&signature=0e7eb177d7d185aaa1c061e81ffbb40a2d9707ea0091ef3aeb3803029e244fc3&req=fSImFs92m4dfFb4f3HP0gDq0qzPi2CJtXaY%2F7vtHAUet61czWhQ%2FVS3MXQ8Z%0Ak6NAsNFMnm0D07Wj3g%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921068660/3432e0c59eeb09519238add5/j5JmkQ_Tdz_9fZPTPV7F4vM0POwt6gJyJQ.png?expires=1755792000&signature=0e7eb177d7d185aaa1c061e81ffbb40a2d9707ea0091ef3aeb3803029e244fc3&req=fSImFs92m4dfFb4f3HP0gDq0qzPi2CJtXaY%2F7vtHAUet61czWhQ%2FVS3MXQ8Z%0Ak6NAsNFMnm0D07Wj3g%3D%3D%0A) **Brand Name**: the name of your brand. For example: “Robly”. **From domain**: this should be your domain and the gTLD. For example: “robly.com”. **Link Subdomain**: The subdomain is what appears before your domain. For example using “links” would result in the subdomain “links.robly.com.” This is the encoded domain that will be used for all links in an email campaign. We auto-suggest “links” but really this could be any word you wanted to use, because if you own your domain, then you have control over what subdomains you create within that domain. It follows, then, that if you’re setting up Branding for a domain, you should make sure you have access to the **3.** After you enter your brand information and click Save, you’ll see a chart generate with four DNS records (3 CNAME and 1 TXT). [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921068664/503f2bf675f6050d925ae887/qr69gJMtBwbk_gsWaeT5djQ0sxr0nRY14Q.png?expires=1755792000&signature=aa3af0f0d590efc7e8f1fa04b279d7e3879df431b90ad863aec3e7d07a06cfd1&req=fSImFs92m4dbFb4f3HP0gOrIxEEXENdmx7EY7Z0V5P9N4%2F8ff%2B35o0px%2FK7N%0A%2FjSLE1ebVyztxeWTOA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921068664/503f2bf675f6050d925ae887/qr69gJMtBwbk_gsWaeT5djQ0sxr0nRY14Q.png?expires=1755792000&signature=aa3af0f0d590efc7e8f1fa04b279d7e3879df431b90ad863aec3e7d07a06cfd1&req=fSImFs92m4dbFb4f3HP0gOrIxEEXENdmx7EY7Z0V5P9N4%2F8ff%2B35o0px%2FK7N%0A%2FjSLE1ebVyztxeWTOA%3D%3D%0A) **Important Note**: If you are managing DKIM in Valimail for your domain, you will need to add the DKIM TXT record issued in Robly on your domain's Configuration page in Valimail. The other 3 CNAME records will need to be added in your DNS host. **4.** After records are entered into Valimail Enforce and your DNS correctly, your domain should authenticate within a few moments. In some cases, it may take a bit longer. After you’ve added these records to your DNS provider, you can check the **I’ve added these records** box and click **Verify** to check the **Status** of each record. Each record will need a status of **Valid** before the process can be successful. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921068670/f089ecbe590eed6e09dc3b37/Lk3q-g5RFbQuXxa6D7acQuK6VtZcnVJQoA.png?expires=1755792000&signature=8902b443abd1a86ee5a1a3f7b73bdf6eac320850a165261f3a028f18ca224916&req=fSImFs92m4ZfFb4f3HP0gDD9i9ny7i31eJP0UYu9v%2BubsbDkqADXzZ74qG01%0AakQNzt3%2BqUdtaBfRHg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921068670/f089ecbe590eed6e09dc3b37/Lk3q-g5RFbQuXxa6D7acQuK6VtZcnVJQoA.png?expires=1755792000&signature=8902b443abd1a86ee5a1a3f7b73bdf6eac320850a165261f3a028f18ca224916&req=fSImFs92m4ZfFb4f3HP0gDD9i9ny7i31eJP0UYu9v%2BubsbDkqADXzZ74qG01%0AakQNzt3%2BqUdtaBfRHg%3D%3D%0A) You can also find the instructions on how to set up DKIM and SPF for Robly **[here](https://support.robly.com/custom-dkim-and-spf/) **. Add a Robly DKIM key in Valimail ================================ You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Robly emails ==================================================== Once you establish that Robly is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Accredible](https://support.valimail.com/en/articles/8470991-accredible) [Beamery](https://support.valimail.com/en/articles/8471015-beamery) [Conversica](https://support.valimail.com/en/articles/8754299-conversica) [WhatCounts](https://support.valimail.com/en/articles/8758203-whatcounts) [Stamped.io](https://support.valimail.com/en/articles/8759545-stamped-io) Did this answer your question? 😞😐😃 --- # TurboSMTP | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8758135-turbosmtp#main-content) Table of contents [](https://support.valimail.com/en/articles/8758135-turbosmtp#h_1eb3911ad1) [](https://support.valimail.com/en/articles/8758135-turbosmtp#h_fec6c4b058) [](https://support.valimail.com/en/articles/8758135-turbosmtp#h_015ac73ae2) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) TurboSMTP TurboSMTP ========= How to set up DMARC for TurboSMTP in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8758135-turbosmtp#h_1eb3911ad1) [](https://support.valimail.com/en/articles/8758135-turbosmtp#h_fec6c4b058) [](https://support.valimail.com/en/articles/8758135-turbosmtp#h_015ac73ae2) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **TurboSMTP** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your TurboSMTP emails ========================================================= The DKIM configuration for turboSMTP involves the creation of a TXT-type records for the subdomain “turbo-smtp.\_domainkey” as shown below: Domain _turbo-smtp_.\_domainkey Value k=rsa; p=_MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDT3MWLni6so1q9eQggRYBCLHFjohZkCnYHH8gZNDBm6zRrodRVpWpJQW7x3cWWiuBhS1X0IfBB80l5tqFa+yc+mVgnk8tkUzOHFbPQPp4fi7egTpMtsQW/ZMrxw73SItNvPr72qvJTYZNPxarMx+ULjEWybcfEdXHPY8jslGcpCwIDAQAB_ **Important**: If you manage DKIM in Valimail, yo uwill need to add the key selector and value from above on your domain's Configuration page in Valimail Enforce. To guarantee an optimum delivery rate and prevent your emails from ending up in spam, after adding the TXT DKIM key in Valimail Enforce as shown below, you have to activate the **Domain Authentication** mode in your turboSMTP account. Here are the simple steps to follow: **1.** Log in to your **turboMSTP** account. **2.** From the main menu select **Settings**. [![a screenshot of a mail activity](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921072353/3d54af0fe0b10a913a4192ba/-1u5kPqa_pv7iKCsb6UZxNUpCtG0AaEueQ.png?expires=1755792000&signature=0a5a3b3c578e5f12e4167412544d7cd877c0bc57c132b8f9ade34437234f2cf1&req=fSImFs58noRcFb4f3HP0gGqIxn8CWh%2BVv8waq%2BlptQ4RwjHcSQaBe5%2Fsian8%0AUCG1ngKXUXcCYAI05Q%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921072353/3d54af0fe0b10a913a4192ba/-1u5kPqa_pv7iKCsb6UZxNUpCtG0AaEueQ.png?expires=1755792000&signature=0a5a3b3c578e5f12e4167412544d7cd877c0bc57c132b8f9ade34437234f2cf1&req=fSImFs58noRcFb4f3HP0gGqIxn8CWh%2BVv8waq%2BlptQ4RwjHcSQaBe5%2Fsian8%0AUCG1ngKXUXcCYAI05Q%3D%3D%0A) **3.** In the **DNS Records** box, click the **Edit** button. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921072355/20b3cbc0dd83ecf8ecdc8e41/Z5vuy6MV6Hi3LshwtNvKpH338RQM_y6psw.png?expires=1755792000&signature=c838420f8fdec95111437a57fa0f83d92499f74760c29ed62dbb923635383d31&req=fSImFs58noRaFb4f3HP0gLGCsoN6%2FUDQTrUmz%2FkJY5XtWcIqRtQYW9ax5eHJ%0AjrWTkrvrqZzOh%2FALmw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921072355/20b3cbc0dd83ecf8ecdc8e41/Z5vuy6MV6Hi3LshwtNvKpH338RQM_y6psw.png?expires=1755792000&signature=c838420f8fdec95111437a57fa0f83d92499f74760c29ed62dbb923635383d31&req=fSImFs58noRaFb4f3HP0gLGCsoN6%2FUDQTrUmz%2FkJY5XtWcIqRtQYW9ax5eHJ%0AjrWTkrvrqZzOh%2FALmw%3D%3D%0A) **4\.** Then click on the gray switch labeled **Disabled**. [![a screen shot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921072359/2b138cd8e4fda419e29131e2/yQpnvxPyx1VY8DXkIsEbD_ZXx-ftnX0yoQ.png?expires=1755792000&signature=219eb1e0ebe1ff25fd18a0b3665e22b7f300ec6e9d0546b1afd8c48fdfa59f92&req=fSImFs58noRWFb4f3HP0gK%2FLzS%2FfktSW9ht3FxnEGTHOyArAzo5m4gwgcBhn%0AR%2FLl4jsSbMiCRmWlMQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921072359/2b138cd8e4fda419e29131e2/yQpnvxPyx1VY8DXkIsEbD_ZXx-ftnX0yoQ.png?expires=1755792000&signature=219eb1e0ebe1ff25fd18a0b3665e22b7f300ec6e9d0546b1afd8c48fdfa59f92&req=fSImFs58noRWFb4f3HP0gK%2FLzS%2FfktSW9ht3FxnEGTHOyArAzo5m4gwgcBhn%0AR%2FLl4jsSbMiCRmWlMQ%3D%3D%0A) **5.** Wait for the confirmation message, the switch will turn green and its label will change to **Enabled**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921072364/c307db77c8ca99287bf0b714/uYNn-jyOLfQkgk9ElODxxLh2sRdZCF5iBw.png?expires=1755792000&signature=0943a9c659ad9fe6c0f4cd35eb4adaaa35137758323f2a5ef3d3fc0edfe08501&req=fSImFs58nodbFb4f3HP0gCyhFtzzsjU2lR98nz0NRE7GCvMDSNwWYQ4GLGcD%0AQpMDbBhA5kPdfs5H%2Bw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921072364/c307db77c8ca99287bf0b714/uYNn-jyOLfQkgk9ElODxxLh2sRdZCF5iBw.png?expires=1755792000&signature=0943a9c659ad9fe6c0f4cd35eb4adaaa35137758323f2a5ef3d3fc0edfe08501&req=fSImFs58nodbFb4f3HP0gCyhFtzzsjU2lR98nz0NRE7GCvMDSNwWYQ4GLGcD%0AQpMDbBhA5kPdfs5H%2Bw%3D%3D%0A) You can also find the instructions on how to set up DKIM and SPF for TurboSMTP, **[here](https://serversmtp.com/how-to-set-up-email-authentication/) **. Add a TurboSMTP DKIM key in Valimail ==================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your TurboSMTP emails ======================================================== Once you establish that TurboSMTP is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Virtru](https://support.valimail.com/en/articles/8758200-virtru) [Webpower](https://support.valimail.com/en/articles/8766573-webpower) [SimplyCast](https://support.valimail.com/en/articles/8822654-simplycast) [DreamHost](https://support.valimail.com/en/articles/8835041-dreamhost) [Emercury](https://support.valimail.com/en/articles/8835045-emercury) Did this answer your question? 😞😐😃 --- # ReachMail | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8758042-reachmail#main-content) Table of contents [](https://support.valimail.com/en/articles/8758042-reachmail#h_1b8fe75ccd) [](https://support.valimail.com/en/articles/8758042-reachmail#h_d40e36bcd2) [](https://support.valimail.com/en/articles/8758042-reachmail#h_41c73c57d8) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) ReachMail ReachMail ========= How to set up DMARC for ReachMail in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8758042-reachmail#h_1b8fe75ccd) [](https://support.valimail.com/en/articles/8758042-reachmail#h_d40e36bcd2) [](https://support.valimail.com/en/articles/8758042-reachmail#h_41c73c57d8) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **ReachMail** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your ReachMail emails ========================================================= **1.** Navigate to your **Account** tab, select **Campaign Settings**, and choose **Domain Authentication**. **2.** Enter your sub-domain (if applicable) and your domain on this page. Once you've entered your information, you will click on the + **Add DKIM Key** button. [![domain authentication add dkim key button](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921065736/698e312120da1c733cf51dbb/4gWYDahE-NScB-xYlhtP8xCGDDYCkYgVZg.png?expires=1755792000&signature=ff20588c88883b071f30c76da95e610104cc8814118500ac7a512523159d8548&req=fSImFs97moJZFb4f3HP0gNPFDkAkyAW5yTiwiyOVMFCbk2YHRnaCjnPf70RX%0AVdV4qKXpwZEtU1YuuQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921065736/698e312120da1c733cf51dbb/4gWYDahE-NScB-xYlhtP8xCGDDYCkYgVZg.png?expires=1755792000&signature=ff20588c88883b071f30c76da95e610104cc8814118500ac7a512523159d8548&req=fSImFs97moJZFb4f3HP0gNPFDkAkyAW5yTiwiyOVMFCbk2YHRnaCjnPf70RX%0AVdV4qKXpwZEtU1YuuQ%3D%3D%0A) **3.** Once you've added a DKIM domain, our system will offer you instructions on setting up SPF and DKIM. On the left, you will see the SPF record and on the right, your DKIM instructions. [![domain authentication invalid records](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921065748/51e25bc71019bb05c9f2e609/PQibC6stqB4O5excLyzkJJLQcMrXUeETig.png?expires=1755792000&signature=898ed8b29d253da6963e8081cff1346d1c9c10aec491399f352a9f9db680b024&req=fSImFs97moVXFb4f3HP0gBCxBXDR0O5zmXzZjRcunHg19qRaPALt5PW2RXLJ%0A0aLlbbo5y8GtrhEQMA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921065748/51e25bc71019bb05c9f2e609/PQibC6stqB4O5excLyzkJJLQcMrXUeETig.png?expires=1755792000&signature=898ed8b29d253da6963e8081cff1346d1c9c10aec491399f352a9f9db680b024&req=fSImFs97moVXFb4f3HP0gBCxBXDR0O5zmXzZjRcunHg19qRaPALt5PW2RXLJ%0A0aLlbbo5y8GtrhEQMA%3D%3D%0A) **4.** You will need to make these changes on your DNS. Once you've made the necessary changes, you should wait about 10 minutes and use the **Check SPF Record** and **Check DKIM Record** buttons. You will see green success messages if the installation was successful. [![domain configuration valid records](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921065753/63390d17616c097c032acf6f/2Q7eT40OlImmURm1TATK8w-SdWSdYpIA_A.png?expires=1755792000&signature=7885466b43841c192aeca2abe0681cca1e7e96caad8eab7b8c0ccac6b83fb044&req=fSImFs97moRcFb4f3HP0gPqQEjPz5L1UG060%2Fl6XtIRdIBEuAM7U0rkAWUgA%0AB52mtvRUp8j4rWwu0Q%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921065753/63390d17616c097c032acf6f/2Q7eT40OlImmURm1TATK8w-SdWSdYpIA_A.png?expires=1755792000&signature=7885466b43841c192aeca2abe0681cca1e7e96caad8eab7b8c0ccac6b83fb044&req=fSImFs97moRcFb4f3HP0gPqQEjPz5L1UG060%2Fl6XtIRdIBEuAM7U0rkAWUgA%0AB52mtvRUp8j4rWwu0Q%3D%3D%0A) **Important**: If you manage DKIM for your domain in Valimail, you will need to add the TXT DKIM key on your domain's Configuration page in Valimail Enforce. You can also find the instructions on how to set up DKIM and SPF for ReachMail, **[here](https://reachmail.com/support/article/dkim-record-installation) **. Add a ReachMail DKIM key in Valimail ==================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your ReachMail emails ======================================================== Once you establish that ReachMail is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [GetResponse](https://support.valimail.com/en/articles/8754772-getresponse) [LibraryH3lp](https://support.valimail.com/en/articles/8757205-libraryh3lp) [Mailjet by Sinch](https://support.valimail.com/en/articles/8757452-mailjet-by-sinch) [Sitecore](https://support.valimail.com/en/articles/8759530-sitecore) [Exlibris](https://support.valimail.com/en/articles/9096838-exlibris) Did this answer your question? 😞😐😃 --- # Trustwave MailMarshal | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8758134-trustwave-mailmarshal#main-content) Table of contents [](https://support.valimail.com/en/articles/8758134-trustwave-mailmarshal#h_b2e97e06d3) [](https://support.valimail.com/en/articles/8758134-trustwave-mailmarshal#h_6e9e10cf48) [](https://support.valimail.com/en/articles/8758134-trustwave-mailmarshal#h_228b576091) [](https://support.valimail.com/en/articles/8758134-trustwave-mailmarshal#h_a94c41efc9) [](https://support.valimail.com/en/articles/8758134-trustwave-mailmarshal#h_f8211a7db4) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Trustwave MailMarshal Trustwave MailMarshal ===================== How to set up DMARC for Trustwave MailMarshal in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8758134-trustwave-mailmarshal#h_b2e97e06d3) [](https://support.valimail.com/en/articles/8758134-trustwave-mailmarshal#h_6e9e10cf48) [](https://support.valimail.com/en/articles/8758134-trustwave-mailmarshal#h_228b576091) [](https://support.valimail.com/en/articles/8758134-trustwave-mailmarshal#h_a94c41efc9) [](https://support.valimail.com/en/articles/8758134-trustwave-mailmarshal#h_f8211a7db4) SPF(supported) / (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Trustwave MailMarshal** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Trustwave MailMarshal emails ===================================================================== **To configure DKIM validation:** --------------------------------- **1.** In the left pane of the Management Console click **System Configuration**. **2.** From the right pane menu expand Receiver Properties and select **DKIM**. **3.** To enable DKIM validation, check the box **Enable DKIM Detection**. To disable the feature, clear the box. **4.** To apply the changes, commit the configuration. **To configure DKIM keys for local domains:** --------------------------------------------- **1.** In the left pane of the Management Console click **System Configuration**. **2.** In the right pane, click **Local Domains**. Select a domain, and then click **Edit**. **3.** Click the **DKIM tab**. **4.** Click **Add** to generate or import a key, and select appropriate settings. For details, see Help. **Note**: Keep a copy of the key file in a secure location. DKIM signing keys are not included in the MailMarshal configuration backup. **5.** Ensure that you have published a DNS TXT record that includes the related public key. The DKIM Key window provides the appropriate record text for the key. **Important**: If you manage DKIM in Valimail for your domain, you will need to add the TXT DKIM key on your domain's Configuration page in Valimail Enforce. [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921072722/4f8e3a0caac67fb5911b567e/BdFb5L54IfQ4Rw-i-fXo0H_wJuWS3IVd9A.png?expires=1755792000&signature=1e9bf7a02687ec43295b74f3a6fc0f06fdc6f5cf07a89ec5c5a848d23fd25d49&req=fSImFs58moNdFb4f3HP0gIiu5ZWWa1EKVjgXuD0JInq6Yu0Iv0o41Az2MN1U%0ACFgEpPN6JnQ5wmgx0w%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921072722/4f8e3a0caac67fb5911b567e/BdFb5L54IfQ4Rw-i-fXo0H_wJuWS3IVd9A.png?expires=1755792000&signature=1e9bf7a02687ec43295b74f3a6fc0f06fdc6f5cf07a89ec5c5a848d23fd25d49&req=fSImFs58moNdFb4f3HP0gIiu5ZWWa1EKVjgXuD0JInq6Yu0Iv0o41Az2MN1U%0ACFgEpPN6JnQ5wmgx0w%3D%3D%0A) **6.** To sign messages, once the DKIM key is created and published, use a Content Analysis Rule to apply the DKIM signature. See [Apply DKIM signature](https://support.trustwave.com/search/mailmarshal_smtp/files/MMAS-UnderstandingRuleActions.htm#XREF_54915_6_6_1_19_Apply) . You can also find the instructions on how to set up DKIM and SPF for Trustwave MailMarshal, **[here](https://support.trustwave.com/search/mailmarshal_smtp/files/mmas-configuringdkim.htm) **. Add a Trustwave MailMarshal DKIM key in Valimail ================================================ You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Trustwave MailMarshal emails ==================================================================== Once you establish that Trustwave MailMarshal is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Acquia Cloud](https://support.valimail.com/en/articles/8470994-acquia-cloud) [Delivra](https://support.valimail.com/en/articles/8754526-delivra) [Doppler](https://support.valimail.com/en/articles/8754541-doppler) [Zoho Creator](https://support.valimail.com/en/articles/8758257-zoho-creator) [Smarsh](https://support.valimail.com/en/articles/9106281-smarsh) Did this answer your question? 😞😐😃 --- # rapidmail | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8758040-rapidmail#main-content) Table of contents [](https://support.valimail.com/en/articles/8758040-rapidmail#h_35b092b240) [](https://support.valimail.com/en/articles/8758040-rapidmail#h_e68c8a8654) [](https://support.valimail.com/en/articles/8758040-rapidmail#h_3509d273f5) [](https://support.valimail.com/en/articles/8758040-rapidmail#h_10976e134b) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) rapidmail rapidmail ========= How to set up DMARC for rapidmail in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8758040-rapidmail#h_35b092b240) [](https://support.valimail.com/en/articles/8758040-rapidmail#h_e68c8a8654) [](https://support.valimail.com/en/articles/8758040-rapidmail#h_3509d273f5) [](https://support.valimail.com/en/articles/8758040-rapidmail#h_10976e134b) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **rapidmail** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your rapidmail emails ========================================================= A DKIM record is only required once per domain. If you only have one domain, you only have to do the DKIM entry once. **1.** To generate your DKIM key and then store it in the DNS with your web host, first go to your rapidmail account. **2.** Then, in your account, click on your **Abbreviation** -> **Username**. [![a screenshot of a phone](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921063814/20921bc1629a2be84ac346d1/RaTgsKtqtRsz9xyKPmuwlzy4FCabVngDSQ.png?expires=1755792000&signature=67a3bdacb1323349c27d2f45eabe1b6f51c5275595f51a88f871a649ad44d9e8&req=fSImFs99lYBbFb4f3HP0gM9BCOQ3phGI1BwehtpH%2B3xyauHSMtlH2OjplYNa%0A8yr8K385MZq6JB%2BiXg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921063814/20921bc1629a2be84ac346d1/RaTgsKtqtRsz9xyKPmuwlzy4FCabVngDSQ.png?expires=1755792000&signature=67a3bdacb1323349c27d2f45eabe1b6f51c5275595f51a88f871a649ad44d9e8&req=fSImFs99lYBbFb4f3HP0gM9BCOQ3phGI1BwehtpH%2B3xyauHSMtlH2OjplYNa%0A8yr8K385MZq6JB%2BiXg%3D%3D%0A) **3.** From there, select the **Sender Settings** category in the left pane. At this point you can see all your sender addresses and you can also add new ones there. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921063818/b95b2164f980a0fe24c78c38/m_vghSEeSNNttHmikrt-qfzSG1fu7eOM_g.png?expires=1755792000&signature=49d2ab9e23e4627fe2d9ed7ef0976a180ef9482af59ab40bb5f0803e14c16d3a&req=fSImFs99lYBXFb4f3HP0gHCTx30VNtKAQ7JuMSRThyyyppgSWx7n90MtDjVu%0AuYny34%2FUGD99EDbiAg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921063818/b95b2164f980a0fe24c78c38/m_vghSEeSNNttHmikrt-qfzSG1fu7eOM_g.png?expires=1755792000&signature=49d2ab9e23e4627fe2d9ed7ef0976a180ef9482af59ab40bb5f0803e14c16d3a&req=fSImFs99lYBXFb4f3HP0gHCTx30VNtKAQ7JuMSRThyyyppgSWx7n90MtDjVu%0AuYny34%2FUGD99EDbiAg%3D%3D%0A) **4.** Then click on the **Sender Authentication** tab. Here you can see your sender domain. If you have created several sender domains, they are also listed here. You must store a new DKIM key for each sender domain. If an entry has already been made correctly, a green tick will appear in front of DKIM. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921063821/850572307673cb1c20d12ab4/s7x5UmRqMIIQWgxrhRHVPE40Jn07YV1TUA.png?expires=1755792000&signature=f573ee87306a1bd2132640137647449e9b1c690709f9cb5a55564297a8f3c13e&req=fSImFs99lYNeFb4f3HP0gOp%2FL0YtT9csshyWJoFU4VlIIn%2FZFau5e5sn%2Fonn%0AM18gwT19mmO%2Bqy4%2B5w%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921063821/850572307673cb1c20d12ab4/s7x5UmRqMIIQWgxrhRHVPE40Jn07YV1TUA.png?expires=1755792000&signature=f573ee87306a1bd2132640137647449e9b1c690709f9cb5a55564297a8f3c13e&req=fSImFs99lYNeFb4f3HP0gOp%2FL0YtT9csshyWJoFU4VlIIn%2FZFau5e5sn%2Fonn%0AM18gwT19mmO%2Bqy4%2B5w%3D%3D%0A) If the entry was made incorrectly, you will see a warning signal: [![a red and white sign with a exclamation mark](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921063825/c4e85e88ffba5e875a5093ce/fMFJzcgFvK1IzFw5fJMv54dWLIUro0HipA.png?expires=1755792000&signature=b2bd2f83e0b598a14aede9678c7c7c8e0bcee0a0f61b0ea5561e39798411390d&req=fSImFs99lYNaFb4f3HP0gDdgwbAA2joTFwGP0XpUNqGuSlK%2B3v%2Bj%2FLTUpmKA%0A5c4Vtnx6rDUtmYEKMg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921063825/c4e85e88ffba5e875a5093ce/fMFJzcgFvK1IzFw5fJMv54dWLIUro0HipA.png?expires=1755792000&signature=b2bd2f83e0b598a14aede9678c7c7c8e0bcee0a0f61b0ea5561e39798411390d&req=fSImFs99lYNaFb4f3HP0gDdgwbAA2joTFwGP0XpUNqGuSlK%2B3v%2Bj%2FLTUpmKA%0A5c4Vtnx6rDUtmYEKMg%3D%3D%0A) If it has not yet been carried out, a gray cross is displayed. In this case, please click on **Show** (eye symbol). [![a black eye in a red frame](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921063830/adec8c01c69c271a07359603/IYjkdaYyn72Cmrysarip4q8jSUMge4pQZQ.png?expires=1755792000&signature=69848e028bd5229086c4d6e148da44763e8348c347b34877d2a19d91f326cfd1&req=fSImFs99lYJfFb4f3HP0gOjLm4BnRnGoA7EUb6gOJIbOBYqDgnYdVLvdsw8S%0A693j7PwRCDXrGSfAnw%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921063830/adec8c01c69c271a07359603/IYjkdaYyn72Cmrysarip4q8jSUMge4pQZQ.png?expires=1755792000&signature=69848e028bd5229086c4d6e148da44763e8348c347b34877d2a19d91f326cfd1&req=fSImFs99lYJfFb4f3HP0gOjLm4BnRnGoA7EUb6gOJIbOBYqDgnYdVLvdsw8S%0A693j7PwRCDXrGSfAnw%3D%3D%0A) **5.** The DKIM key is displayed in a separate window. You can now add the displayed information to your DNS. Keep the browser window open with the DKIM data and copy the text under **Target and Value**. [![a screenshot of a computer](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921063838/0b5e376e94f8784aec0d9ff9/vZikEuE3xoeywY62ho1nIRiVrVQ3nbJs0w.png?expires=1755792000&signature=7b661477dceb6e0ead3e0086577d40a44dd19667888817d62ede4a78b8e5c9c2&req=fSImFs99lYJXFb4f3HP0gFUAbEoiflQtH3%2FFD6nze7%2FfE7rjfkaEKLINrdTP%0ApDNxC7uRn%2FGzxUXVzg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921063838/0b5e376e94f8784aec0d9ff9/vZikEuE3xoeywY62ho1nIRiVrVQ3nbJs0w.png?expires=1755792000&signature=7b661477dceb6e0ead3e0086577d40a44dd19667888817d62ede4a78b8e5c9c2&req=fSImFs99lYJXFb4f3HP0gFUAbEoiflQtH3%2FFD6nze7%2FfE7rjfkaEKLINrdTP%0ApDNxC7uRn%2FGzxUXVzg%3D%3D%0A) **6.** Please add the DKIM key in **Valimail Enforce**. **7.** In the rapidmail account, please click on the **refresh** button on the far right to check whether the key is stored correctly. If so, a green check mark appears in the DKIM column. If the settings are incorrect, a warning signal is displayed. [![a white background with blue text](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921063844/19a565f6450769734999e688/Rn6M2zC-1ehtpuCDoKzm6RHFrU2Lvsgi2g.png?expires=1755792000&signature=a1e53aae45f9c1b43dfe34ddd60fe4b4fb08a3fea3a67ce72651aafbd4d9af2d&req=fSImFs99lYVbFb4f3HP0gDtPjOYv0QheyS4jjLZ6nramGz0cwE1HQuRLO36l%0ASsRhqh9WoQZw9Zp7cQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921063844/19a565f6450769734999e688/Rn6M2zC-1ehtpuCDoKzm6RHFrU2Lvsgi2g.png?expires=1755792000&signature=a1e53aae45f9c1b43dfe34ddd60fe4b4fb08a3fea3a67ce72651aafbd4d9af2d&req=fSImFs99lYVbFb4f3HP0gDtPjOYv0QheyS4jjLZ6nramGz0cwE1HQuRLO36l%0ASsRhqh9WoQZw9Zp7cQ%3D%3D%0A) You can also find the instructions to set up DKIM for rapidmail **[here](https://www.rapidmail.de/hilfe/dkim-key-mit-rapidmail-erstellen) **. Add a rapidmail DKIM key in Valimail ==================================== #### You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your rapidmail emails ======================================================== Once you establish that rapidmail is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. Enable SPF alignment in rapidmail for your domain ================================================= You may notice that rapidmail emails are not authenticated via SPF, even after you have added rapidmail to your domain's configuration. This is likely caused by rapidmail not sending SPF aligned-mail. More details on how to achieve that are found in the article, **[here](https://www.rapidmail.de/hilfe/spf-eintrag-mit-rapidmail-erstellen) **. * * * Related Articles [Quentn](https://support.valimail.com/en/articles/8757652-quentn) [SALESmanago](https://support.valimail.com/en/articles/8758315-salesmanago) [SendPulse](https://support.valimail.com/en/articles/8759521-sendpulse) [Accelo](https://support.valimail.com/en/articles/8775773-accelo) [FeedBlitz](https://support.valimail.com/en/articles/8814371-feedblitz) Did this answer your question? 😞😐😃 --- # Trend Micro Email Security | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8758133-trend-micro-email-security#main-content) Table of contents [](https://support.valimail.com/en/articles/8758133-trend-micro-email-security#h_1ca5aaf228) [](https://support.valimail.com/en/articles/8758133-trend-micro-email-security#h_8ca761d58b) [](https://support.valimail.com/en/articles/8758133-trend-micro-email-security#h_102f34cc1f) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Trend Micro Email Security Trend Micro Email Security ========================== How to set up DMARC for Trend Micro Email Security in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8758133-trend-micro-email-security#h_1ca5aaf228) [](https://support.valimail.com/en/articles/8758133-trend-micro-email-security#h_8ca761d58b) [](https://support.valimail.com/en/articles/8758133-trend-micro-email-security#h_102f34cc1f) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Trend Micro Email Security** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Trend Micro Email Security emails ========================================================================== The DKIM signing settings apply only to the selected sender domain. **1.** Log into your Trend Micro Email Security console. **2.** Go to **Outbound Protection** -> **DomainKeys Identified Mail (DKIM) Signing**. **3.** Click **Add**. The Add DKIM Signing Settings screen appears. **4.** Select a specific sender domain from the **Managed domain** drop-down list. **5.** Select **Enable DKIM signing**. **6.** Optionally select **Sign email messages with no envelope sender addresses**. For email messages with no envelope sender addresses (such as auto-reply messages or bounced messages), Trend Micro Email Security attempts to find the sender domain from the email header From and applies DKIM signing settings of the sender domain. **7.** Configure general settings for DKIM signing. **SDID**: select a signing domain identifier from the drop-down list. **Selector**: selector to subdivide key namespace. Retain the default value. **Headers to sign**: select one or multiple headers to sign and customize more headers if necessary. **Wait time**: specify how long it takes for a key pair to take effect. Trend Micro Email Security starts to count the wait time once if finds the public key in the DNS. **Key pair**: select a key length and click Generate to generate a key pair. **Note**: If you are managing DKIM in Valimail for your domain, the DKIM key/s will need to be added in the Configuration page for your domain in Valimail Enforce. You can also find the instructions on how to set up DKIM and SPF for Trend Micro Email Security, **[here](https://docs.trendmicro.com/en-us/enterprise/trend-micro-email-security-online-help/inbound-and-outbound/domain-based-authent/domainkeys-identifie/adding-dkim-signing-.aspx#:~:text=Trend%20Micro%20Email%20Security%20supports,not%20been%20modified%20during%20transport.) **. Add a Trend Micro Email Security DKIM key in Valimail ===================================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Trend Micro Email Security emails ========================================================================= Once you establish that Trend Micro Email Security is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Sophos Email Security](https://support.valimail.com/en/articles/8752173-sophos-email-security) [Censornet Email Security](https://support.valimail.com/en/articles/8752246-censornet-email-security) [Cisco Cloud Email Security](https://support.valimail.com/en/articles/8752258-cisco-cloud-email-security) [FortiMail Cloud Email Security](https://support.valimail.com/en/articles/8754719-fortimail-cloud-email-security) [Barracuda Email Security Service](https://support.valimail.com/en/articles/8759608-barracuda-email-security-service) Did this answer your question? 😞😐😃 --- # RPost RMail | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8758046-rpost-rmail#main-content) Table of contents [](https://support.valimail.com/en/articles/8758046-rpost-rmail#h_a62fbdd931) [](https://support.valimail.com/en/articles/8758046-rpost-rmail#h_e6468bcf43) [](https://support.valimail.com/en/articles/8758046-rpost-rmail#h_5ea5dfd183) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) RPost RMail RPost RMail =========== How to set up DMARC for RPost RMail in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8758046-rpost-rmail#h_a62fbdd931) [](https://support.valimail.com/en/articles/8758046-rpost-rmail#h_e6468bcf43) [](https://support.valimail.com/en/articles/8758046-rpost-rmail#h_5ea5dfd183) SPF(supported) / (dedicated subdomain) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **RPost RMail** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your RPost RMail emails =========================================================== To set your company up with DKIM while using RMail, please follow these steps: **1.** Download the RMail DKIM Request form which is linked below. **2.** Complete the “Company Information” portion of the form. [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921069347/31780ec36d2cc526bf4d04f5/-WLDXId5kFmSE1qoACaB3Nc2VPS10suOmQ.png?expires=1755792000&signature=430a2a7926f8b0129da7cb234ab56754ed7ae3025efd40c0515f26bc21c250b9&req=fSImFs93noVYFb4f3HP0gFIt9nuMLmBmj1uzSEOLOAqkQLd6N6Iwc%2Bxl3qVg%0AoaUGS9rGrFSc1DOjHg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921069347/31780ec36d2cc526bf4d04f5/-WLDXId5kFmSE1qoACaB3Nc2VPS10suOmQ.png?expires=1755792000&signature=430a2a7926f8b0129da7cb234ab56754ed7ae3025efd40c0515f26bc21c250b9&req=fSImFs93noVYFb4f3HP0gFIt9nuMLmBmj1uzSEOLOAqkQLd6N6Iwc%2Bxl3qVg%0AoaUGS9rGrFSc1DOjHg%3D%3D%0A) **3.** Save the PDF and replace \[Company Name\] with your company’s name. **4.** Log into our support center at [https://support.rpost.com/](https://support.rpost.com/) . **5.** Press **Submit a Ticket**. [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921069358/9a6ea1142c3d3abffe518e56/l-XqiVu62bGQoIfezgpi3hpFgs-BabL7fA.png?expires=1755792000&signature=ab9bedb0d34d5a0f2b1d686a2d18a9a8d132c815fee07a6adcd505600cf318c7&req=fSImFs93noRXFb4f3HP0gGn9T8HS1JMnRMi1Fh0pNdS7x%2FEtKsu8RzZ78Nbz%0ATcU7jEbBgyIk4NlHNQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921069358/9a6ea1142c3d3abffe518e56/l-XqiVu62bGQoIfezgpi3hpFgs-BabL7fA.png?expires=1755792000&signature=ab9bedb0d34d5a0f2b1d686a2d18a9a8d132c815fee07a6adcd505600cf318c7&req=fSImFs93noRXFb4f3HP0gGn9T8HS1JMnRMi1Fh0pNdS7x%2FEtKsu8RzZ78Nbz%0ATcU7jEbBgyIk4NlHNQ%3D%3D%0A) **6.** Under **Submit a request**, select, **RMail Support**. [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921069360/a4610580069382eae516fad9/WZCE5VDBliT_UuHWBxJmuu_qpPnbaC9g1Q.png?expires=1755792000&signature=bb161226d04fad887061b86b7547adab1d849aa822a76afc7dc150bd18f82132&req=fSImFs93nodfFb4f3HP0gLiMBQEgb9XbdnE%2BZfYOc6dmsSPh2NZHVpGGh4iR%0AsTAlCWauf5fsnhbJOQ%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921069360/a4610580069382eae516fad9/WZCE5VDBliT_UuHWBxJmuu_qpPnbaC9g1Q.png?expires=1755792000&signature=bb161226d04fad887061b86b7547adab1d849aa822a76afc7dc150bd18f82132&req=fSImFs93nodfFb4f3HP0gLiMBQEgb9XbdnE%2BZfYOc6dmsSPh2NZHVpGGh4iR%0AsTAlCWauf5fsnhbJOQ%3D%3D%0A) **7.** Select **Other RMail Related Support Topic**. [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921069363/9346464021bcf148b9810d62/aYtQ-3zhRpNjbyV4OszezoMb2CMosX60FQ.png?expires=1755792000&signature=c40a4f192e9b1385eb9629cc339260dd67bb47e56b818d45694324315ebf4e25&req=fSImFs93nodcFb4f3HP0gGC6oh0qEepKs4Pxc24%2BhPeqYKLlLu9gkfL8meow%0AoBSc3gRR9PAK8kZGXA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921069363/9346464021bcf148b9810d62/aYtQ-3zhRpNjbyV4OszezoMb2CMosX60FQ.png?expires=1755792000&signature=c40a4f192e9b1385eb9629cc339260dd67bb47e56b818d45694324315ebf4e25&req=fSImFs93nodcFb4f3HP0gGC6oh0qEepKs4Pxc24%2BhPeqYKLlLu9gkfL8meow%0AoBSc3gRR9PAK8kZGXA%3D%3D%0A) **8.** Enter the subject, **DKIM Form - **. [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921069366/cf153f68a8044500b00f5105/aqSUc7fhZ3NAMHlKnNTc31bSom_Fb2ttGw.png?expires=1755792000&signature=64e235e5ca4c5f49a2ef803898f8956ad9c2f1e2725a96025c5437a9e9339d36&req=fSImFs93nodZFb4f3HP0gDVekBOu1oJQsoadZ4TBL7eaz2iFHNVJbLbKde91%0Abp%2FcSV%2FGfaWXRpwxiA%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921069366/cf153f68a8044500b00f5105/aqSUc7fhZ3NAMHlKnNTc31bSom_Fb2ttGw.png?expires=1755792000&signature=64e235e5ca4c5f49a2ef803898f8956ad9c2f1e2725a96025c5437a9e9339d36&req=fSImFs93nodZFb4f3HP0gDVekBOu1oJQsoadZ4TBL7eaz2iFHNVJbLbKde91%0Abp%2FcSV%2FGfaWXRpwxiA%3D%3D%0A) **9.** In the **Description** text box, enter, **Please set DKIM up for my company**. [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921069368/526b8f53fe50d7875dc30f5a/ZPqHfvjOE7IQg55UzSGyXC2iRjBCbTBaBw.png?expires=1755792000&signature=9d7fdc18041c79950969ed9af1712fcffb85e6f90b1a91ccfe94cce8d4fa9ca2&req=fSImFs93nodXFb4f3HP0gEFrjYK4r4IE0TNRqaTiG0yFHugE3iK3pSR%2FEGQk%0A1dLgwgDFaAv2LgG2Vg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921069368/526b8f53fe50d7875dc30f5a/ZPqHfvjOE7IQg55UzSGyXC2iRjBCbTBaBw.png?expires=1755792000&signature=9d7fdc18041c79950969ed9af1712fcffb85e6f90b1a91ccfe94cce8d4fa9ca2&req=fSImFs93nodXFb4f3HP0gEFrjYK4r4IE0TNRqaTiG0yFHugE3iK3pSR%2FEGQk%0A1dLgwgDFaAv2LgG2Vg%3D%3D%0A) **10.** Upload the **RMail DKIM Request** document. [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921069372/ba0fd934deddeda245a4add6/UrptObuIOpnqbru8t00HLm5cJUxLyQAO9A.png?expires=1755792000&signature=55632cba7fc58766bc2ed5dc132a6f0813421a9b97e7787781427edbc6485d62&req=fSImFs93noZdFb4f3HP0gKD0V%2FHiFln%2F3WaEeR9A%2B2mtZuPwI71RcoKktAwc%0AjjaDccKGM8v84ktbwg%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921069372/ba0fd934deddeda245a4add6/UrptObuIOpnqbru8t00HLm5cJUxLyQAO9A.png?expires=1755792000&signature=55632cba7fc58766bc2ed5dc132a6f0813421a9b97e7787781427edbc6485d62&req=fSImFs93noZdFb4f3HP0gKD0V%2FHiFln%2F3WaEeR9A%2B2mtZuPwI71RcoKktAwc%0AjjaDccKGM8v84ktbwg%3D%3D%0A) **11.** Press **Submit**. [![](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921069376/f5c9419e6a42ea28fdb1af13/jXTgqq83bSShSvmpKrjTMsw3RrrLKlQ4Pw.png?expires=1755792000&signature=cf49fa6d31521a5a9f918a44d8226399c48a1a77efe1e1a637548fb21ba579ee&req=fSImFs93noZZFb4f3HP0gIiZFRUkTNSkZL4wUhzeFwDmSvJS%2BMmVuT87caYr%0ABcGVmK16epXkBk8f2g%3D%3D%0A)](https://valimail-2bbeb801593d.intercom-attachments-1.com/i/o/921069376/f5c9419e6a42ea28fdb1af13/jXTgqq83bSShSvmpKrjTMsw3RrrLKlQ4Pw.png?expires=1755792000&signature=cf49fa6d31521a5a9f918a44d8226399c48a1a77efe1e1a637548fb21ba579ee&req=fSImFs93noZZFb4f3HP0gIiZFRUkTNSkZL4wUhzeFwDmSvJS%2BMmVuT87caYr%0ABcGVmK16epXkBk8f2g%3D%3D%0A) An RMail support representative will return the completed DKIM form to you once it is complete. You can also find the instructions on how to set up DKIM and SPF for RPost RMail, **[here](https://support.rpost.com/hc/en-us/articles/360038810554-Setting-up-DKIM-with-RMail) **. Add a RPost RMail DKIM key in Valimail ====================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your RPost RMail emails ========================================================== Once you establish that RPost RMail is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [iCIMS](https://support.valimail.com/en/articles/8755623-icims) [LibraryH3lp](https://support.valimail.com/en/articles/8757205-libraryh3lp) [OneTrust](https://support.valimail.com/en/articles/8772461-onetrust) [ChargeOver](https://support.valimail.com/en/articles/8834717-chargeover) [Exlibris](https://support.valimail.com/en/articles/9096838-exlibris) Did this answer your question? 😞😐😃 --- # Salesforce Pardot | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8758314-salesforce-pardot#main-content) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Salesforce Pardot Salesforce Pardot ================= How to set up DMARC for Salesforce Pardot in Valimail Updated over a year ago Website: [https://www.salesforce.com/products/marketing-cloud/marketing-automation/](https://www.salesforce.com/products/marketing-cloud/marketing-automation/) SPF(not supported) DKIM(TXT record) Some things to be aware of with Salesforce Pardot: * Uses the same DKIM key (selector 200608) as Salesforce Marketing Cloud * Does not use a dedicated subdomain * Pardot’s email authentication instructions specify creating a DOMAINKEY (the precursor to DKIM) record: o=~ on \_domainkey.foo.com This is obsolete and not needed. Enforce does not publish this record. Even though not publishing this will show as an error in the Pardot interface, this can be safely ignored. * Pardot’s email authentication instructions specify adding an SPF include whether the emails are SPF aligned or not. It does a simple text match and, as such, does not understand Instant SPF Macros. Even though this will show as an error in the Pardot interface, this can be safely ignored. As long as Pardot is added as an Enabled Sender in Enforce, Enforce will return the proper SPF response assuming the emails are SPF aligned. Related Article: [Salesforce Marketing Cloud](https://support.valimail.com/en/support/solutions/articles/48001074347) * * * Related Articles [ActiveCampaign](https://support.valimail.com/en/articles/8470997-activecampaign) [Salesforce Marketing Cloud](https://support.valimail.com/en/articles/8700364-salesforce-marketing-cloud) [Oracle Cloud Infrastructure](https://support.valimail.com/en/articles/8757604-oracle-cloud-infrastructure) [Salesforce](https://support.valimail.com/en/articles/8758313-salesforce) [Salesforce Commerce Cloud](https://support.valimail.com/en/articles/9105010-salesforce-commerce-cloud) Did this answer your question? 😞😐😃 --- # Vipre | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8758199-vipre#main-content) Table of contents [](https://support.valimail.com/en/articles/8758199-vipre#h_108bdfdc1b) [](https://support.valimail.com/en/articles/8758199-vipre#h_5c637b1bb5) [](https://support.valimail.com/en/articles/8758199-vipre#h_793456ed42) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Vipre Vipre ===== How to set up DMARC for Vipre in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8758199-vipre#h_108bdfdc1b) [](https://support.valimail.com/en/articles/8758199-vipre#h_5c637b1bb5) [](https://support.valimail.com/en/articles/8758199-vipre#h_793456ed42) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Vipre** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Vipre emails ===================================================== To enable this feature follow the steps below: **1.** In the portal navigate to **Service Settings** -> **Outbound Relay** -> **Outbound DKIM Signing**. **2.** Select if wish to use 1024 or 2048 bit key (\*2048 is recommended). **3.** Click **Generate**. The next steps will need to be performed inside your DNS and may vary dependent on setup (This will need to be performed on all domains registered). **Note**: If you manage DKIM in Valimail for your domain, you will need to add the TXT DKIM key on your domain's Configuration page in Valimail Enforce. **4.** Add the DKIM key in Valimail Enforce. **5.** Once all domains have been updated click **Validate**. **6.** If all domains pass validation you will be able to click Enable DKIM and mail will start to be signed. You can also find the instructions on how to set up DKIM and SPF for Vipre, **[here](https://excelmicro.kayako.com/article/523-how-do-i-configure-outbound-dkim-signing) **. Add a Vipre DKIM key in Valimail ================================ You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Vipre emails ==================================================== Once you establish that Vipre is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Google Workspace (G Suite)](https://support.valimail.com/en/articles/8705849-google-workspace-g-suite) [Mimecast](https://support.valimail.com/en/articles/8757509-mimecast) [Poppulo](https://support.valimail.com/en/articles/8757812-poppulo) [SocketLabs](https://support.valimail.com/en/articles/8759533-socketlabs) [SPEKTRIX](https://support.valimail.com/en/articles/8759534-spektrix) Did this answer your question? 😞😐😃 --- # Zoho Subscriptions | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8758266-zoho-subscriptions#main-content) Table of contents [](https://support.valimail.com/en/articles/8758266-zoho-subscriptions#h_a03a0a2beb) [](https://support.valimail.com/en/articles/8758266-zoho-subscriptions#h_7c1b681f12) [](https://support.valimail.com/en/articles/8758266-zoho-subscriptions#h_89ee6cc1c1) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Zoho Subscriptions Zoho Subscriptions ================== How to set up DMARC for Zoho Subscriptions in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8758266-zoho-subscriptions#h_a03a0a2beb) [](https://support.valimail.com/en/articles/8758266-zoho-subscriptions#h_7c1b681f12) [](https://support.valimail.com/en/articles/8758266-zoho-subscriptions#h_89ee6cc1c1) SPF(not supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Zoho Subscriptions** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Zoho Subscriptions emails ================================================================== If you’d like to add DKIM records as well for your domain, you need to contact Zoho Subscriptions support at **[\[email protected\]](https://support.valimail.com/cdn-cgi/l/email-protection#91e2e4e1e1fee3e5d1f4e4bfebfef9fee2e4f3e2f2e3f8e1e5f8feffe2bff2fefc) **. You can also find more on how to set up DKIM for Zoho Subscriptions, **here**. Add a Zoho Subscriptions DKIM key in Valimail ============================================= You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Zoho Subscriptions emails ================================================================= Once you establish that Zoho Subscriptions is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [Zoho Books](https://support.valimail.com/en/articles/8758255-zoho-books) [Zoho Forms](https://support.valimail.com/en/articles/8758260-zoho-forms) [Zoho Invoice](https://support.valimail.com/en/articles/8758261-zoho-invoice) [Zoho Recruit](https://support.valimail.com/en/articles/8758263-zoho-recruit) [Zoho Marketing Automation](https://support.valimail.com/en/articles/8857250-zoho-marketing-automation) Did this answer your question? 😞😐😃 --- # Wordfly | Valimail Help Center [Skip to main content](https://support.valimail.com/en/articles/8758204-wordfly#main-content) Table of contents [](https://support.valimail.com/en/articles/8758204-wordfly#h_0fb39d823b) [](https://support.valimail.com/en/articles/8758204-wordfly#h_ed6824592c) [](https://support.valimail.com/en/articles/8758204-wordfly#h_b9b2e64309) [All Collections](https://support.valimail.com/en/) [Email Service Providers](https://support.valimail.com/en/collections/7633239-email-service-providers) [Configuration Guides](https://support.valimail.com/en/collections/6449834-configuration-guides) Wordfly Wordfly ======= How to set up DMARC for Wordfly in Valimail Updated over a year ago Table of contents [](https://support.valimail.com/en/articles/8758204-wordfly#h_0fb39d823b) [](https://support.valimail.com/en/articles/8758204-wordfly#h_ed6824592c) [](https://support.valimail.com/en/articles/8758204-wordfly#h_b9b2e64309) SPF(supported) DKIM(recommended) This article covers the SPF and DKIM authentication processes for **Wordfly** and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible. Configuring DKIM authentication for your Wordfly emails ======================================================= In order to set up DKIM in Wordfly for your domain, yo uwill need to [email their support](https://support.valimail.com/cdn-cgi/l/email-protection#1d6e686d6d726f695d6a726f797b7164337e7270) to request a DKIM record for your domain. If you manage DKIM for your domain in Valimail, the provided key will need to be added in your domain's Configuration page in Valimail Enforce. After you add the DKIM key in Valimail, inform Wordfly so they can help run verification tests to confirm the DKIM is passing. You can also find the instructions on how to set up DKIM and SPF for Wordfly, **[here](https://support.wordfly.com/hc/en-us/articles/204767474-DKIM-email-authentication) **. Add a Wordfly DKIM key in Valimail ================================== You can find more detailed information on how to add a DKIM key in Valimail, here: [Add a DKIM key in Valimail](https://support.valimail.com/en/articles/8466384-adding-a-dkim-key-in-enforce-align) Configuring SPF authentication for your Wordfly emails ====================================================== Once you establish that Wordfly is an authorized sender for your domain, you will need to add the service in your Enabled Senders. You will find more detailed information on how to add a service for your domain in Valimail, here: [Enabling a sender for SPF in Valimail](https://support.valimail.com/en/articles/8733052-how-to-enable-a-sender-for-spf-in-enforce-align) **_Note_**: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc. * * * Related Articles [OneTrust](https://support.valimail.com/en/articles/8772461-onetrust) [JustHost](https://support.valimail.com/en/articles/8776514-justhost) [Symplicity](https://support.valimail.com/en/articles/8852827-symplicity) [Fidelizador](https://support.valimail.com/en/articles/9078224-fidelizador) [Exlibris](https://support.valimail.com/en/articles/9096838-exlibris) Did this answer your question? 😞😐😃 ---