# Table of Contents - [Introduction of Attendance App | Attendance App](#introduction-of-attendance-app-attendance-app) - [Key Features | Attendance App](#key-features-attendance-app) - [For Students and University Staff | Attendance App](#for-students-and-university-staff-attendance-app) - [For Guests | Attendance App](#for-guests-attendance-app) - [Upcoming Events | Attendance App](#upcoming-events-attendance-app) - [Attendance Records | Attendance App](#attendance-records-attendance-app) - [Troubleshooting | Attendance App](#troubleshooting-attendance-app) - [Check-In Procedure | Attendance App](#check-in-procedure-attendance-app) - [App Permissions | Attendance App](#app-permissions-attendance-app) - [Check-Out Procedure | Attendance App](#check-out-procedure-attendance-app) - [Frequently Asked Questions (FAQs) | Attendance App](#frequently-asked-questions-faqs-attendance-app) - [Introduction of GreenU CMS | GreenU App](#introduction-of-greenu-cms-greenu-app) - [For Students and University Staff | Attendance App](#for-students-and-university-staff-attendance-app) - [App Permissions | Attendance App](#app-permissions-attendance-app) - [User Roles and Permission | GreenU App](#user-roles-and-permission-greenu-app) - [How to Access the CMS | GreenU App](#how-to-access-the-cms-greenu-app) - [What is Events | GreenU App](#what-is-events-greenu-app) - [What is Recycling Campaigns | GreenU App](#what-is-recycling-campaigns-greenu-app) - [What is Promotions | GreenU App](#what-is-promotions-greenu-app) - [Delete | GreenU App](#delete-greenu-app) - [Create or Edit | GreenU App](#create-or-edit-greenu-app) - [Viewing Reward Points Transactions | GreenU App](#viewing-reward-points-transactions-greenu-app) - [Managing Member Points | GreenU App](#managing-member-points-greenu-app) - [Adding New/ Edit Merchants | GreenU App](#adding-new-edit-merchants-greenu-app) - [Adding New/ Edit Smart Bins | GreenU App](#adding-new-edit-smart-bins-greenu-app) - [Viewing Member Profiles | GreenU App](#viewing-member-profiles-greenu-app) - [Adding New/ Edit Recyclable Items | GreenU App](#adding-new-edit-recyclable-items-greenu-app) - [FAQ | GreenU App](#faq-greenu-app) --- # Introduction of Attendance App | Attendance App ![Page cover](https://userguide.hku.hk/hku-attendance/~gitbook/image?url=https%3A%2F%2Fcontent.gitbook.com%2Fcontent%2FYIrUwcQKKM4x7I9Axxvw%2Fblobs%2FKmqVJY94s2sdP4F8GhQD%2FMain-Building-blue-sky%25202.png&width=1248&dpr=3&quality=100&sign=268a5285&sv=2) [hashtag](https://userguide.hku.hk/hku-attendance#introduction) Introduction --------------------------------------------------------------------------------- The Attendance App enables HKU students, staff, and guests to easily take their attendance at classes and events held in supported venues at The University of Hong Kong. Previously available in the standalone Attendance@HKU app, this App is now integrated into the HKU App and can be accessed directly by tapping the Attendance App within the HKU App. [hashtag](https://userguide.hku.hk/hku-attendance#download) Download ------------------------------------------------------------------------- Android (with Google Play) iOS Android (.APK file) for staff & student ![](https://userguide.hku.hk/hku-attendance/~gitbook/image?url=https%3A%2F%2F3629449078-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FYIrUwcQKKM4x7I9Axxvw%252Fuploads%252FJhmHbOG4Vfu3AaQrsd89%252Fimage.png%3Falt%3Dmedia%26token%3Dc13a6d02-3a84-4031-84cf-4b9220928aad&width=300&dpr=3&quality=100&sign=cfc2e339&sv=2)Get it on [Google Playarrow-up-right](https://play.google.com/store/apps/details?id=hk.hku.its.hkuapp) ![](https://userguide.hku.hk/hku-attendance/~gitbook/image?url=https%3A%2F%2F3629449078-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FYIrUwcQKKM4x7I9Axxvw%252Fuploads%252FdfWverOxSpKfhbY1n3Zw%252Fimage.png%3Falt%3Dmedia%26token%3D10f41a43-fc28-48e0-9fdb-5b4cd933d53e&width=300&dpr=3&quality=100&sign=e0c2b0fc&sv=2)Download on the [App Storearrow-up-right](https://apps.apple.com/hk/app/the-university-of-hong-kong/id552371085) please click [herearrow-up-right](https://m.hku.hk/mobile-app/hku_app.apk) . circle-info If there are any topics you'd like us to add to our documentation, please share your feedback to [GROUP-ITS-WEB-MOBILITY@hku.hk.](https://userguide.hku.hk/greenu-app/) [NextKey Featureschevron-right](https://userguide.hku.hk/hku-attendance/key-features) Last updated 7 months ago --- # Key Features | Attendance App * **Effortless Attendance Taking**: Simply open the app when you are in supported venues, and your attendance will be automatically recorded. * **Attendance Tracking Made Easy**: Access your attendance history over the past 180 days right at your fingertips. Stay informed and keep track of your participation with ease. * **Privacy Assurance**: Your privacy is our top priority. We use Bluetooth technology instead of GPS, so your location outside HKU premises is never tracked. [PreviousIntroduction of Attendance Appchevron-left](https://userguide.hku.hk/hku-attendance) [NextFor Students and University Staffchevron-right](https://userguide.hku.hk/hku-attendance/login-procedures/for-students-and-university-staff) Last updated 7 months ago --- # For Students and University Staff | Attendance App The Attendance@HKU App has been integrated into the HKU App. To access the Attendance App, please download the HKU App from your device’s official app store—for example, the [Apple App Storearrow-up-right](https://apps.apple.com/us/app/the-university-of-hong-kong/id552371085?ls=1) for iOS devices or the [Google Play Storearrow-up-right](https://play.google.com/store/apps/details?id=hk.hku.its.hkuapp) for Android devices. To access the Attendance App through the HKU App, please follow these steps: 1. Open the HKU App on your device. 2. Tap on the "Attendance" App on the main screen. 3. Tap "Continue with HKU Account" and select your role(e.g., Student or Staff). 4. Enter your UID and PIN in the respective fields. ![](https://userguide.hku.hk/hku-attendance/~gitbook/image?url=https%3A%2F%2F3629449078-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FYIrUwcQKKM4x7I9Axxvw%252Fuploads%252FNQRVeDP5i2417yC11LUw%252Fgif.gif%3Falt%3Dmedia%26token%3D81298ddd-96a2-4df2-9af9-e8b72f4bc9fb&width=768&dpr=3&quality=100&sign=ce9d29d9&sv=2) [PreviousKey Featureschevron-left](https://userguide.hku.hk/hku-attendance/key-features) [NextFor Guestschevron-right](https://userguide.hku.hk/hku-attendance/login-procedures/for-guests) Last updated 7 months ago --- # For Guests | Attendance App To log in as a guest using the HKU App, please follow these instructions: 1. Open the HKU App on your device. 2. Tap on the "Attendance" App on the main screen. 3. Enter your email address in the provided field and tap the "Guest Login". 4. Check your mailbox for a verification email. 5. Enter the verification code or click "**Continue with your email address**" to access. ![](https://userguide.hku.hk/hku-attendance/~gitbook/image?url=https%3A%2F%2F3629449078-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FYIrUwcQKKM4x7I9Axxvw%252Fuploads%252F3E2c9AijJR29VLvadXlO%252Fguestlogin.gif%3Falt%3Dmedia%26token%3De47607d2-6ed8-4193-a1ec-24d7c190eed7&width=768&dpr=3&quality=100&sign=76b6fe52&sv=2) [PreviousFor Students and University Staffchevron-left](https://userguide.hku.hk/hku-attendance/login-procedures/for-students-and-university-staff) [NextApp Permissionschevron-right](https://userguide.hku.hk/hku-attendance/using-the-app/app-permissions) Last updated 7 months ago --- # Upcoming Events | Attendance App The **Upcoming Event** section displays all the events you have registered for today and the next 5 days. * By default, you will see the events scheduled for **today**. * Tap "Coming 5 Days" to view the events you have registered for in the next five days. ![](https://userguide.hku.hk/hku-attendance/~gitbook/image?url=https%3A%2F%2F3629449078-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FYIrUwcQKKM4x7I9Axxvw%252Fuploads%252FgbECRKoVkxfVdXXHTykc%252Fupcomingevents.gif%3Falt%3Dmedia%26token%3Da03d2d01-1c73-4e76-bd7c-15d972e519e3&width=768&dpr=3&quality=100&sign=f3574a6f&sv=2) [PreviousCheck-Out Procedurechevron-left](https://userguide.hku.hk/hku-attendance/check-out-procedure) [NextAttendance Recordschevron-right](https://userguide.hku.hk/hku-attendance/attendance-records) Last updated 7 months ago --- # Attendance Records | Attendance App The attendance record section lets you easily view and manage your check-in and check-out history for events from the past 180 days. You can also filter records by specific time periods for quick access. **Step 1: Access Your Records** Tap the "Previous Record" tab in the app. **Step 2: View and Search Attendance Records** In the "Previous Record" tab, you can view your attendance records from the past 180 days. Each record displays event names, department details, and check-in/check-out dates and times. You can tap the dropdown list to filter and view events from specific time periods: "**Last 5 days**", "**Last 30 days**", or "**Last 180 days**". ![](https://userguide.hku.hk/hku-attendance/~gitbook/image?url=https%3A%2F%2F3629449078-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FYIrUwcQKKM4x7I9Axxvw%252Fuploads%252FlVlj3QHmnoZvWB2gVvjQ%252Fattendancerecord.gif%3Falt%3Dmedia%26token%3D75f6e6fb-be35-4ded-bd4b-35754fa2f7ce&width=768&dpr=3&quality=100&sign=c1829d22&sv=2) [PreviousUpcoming Eventschevron-left](https://userguide.hku.hk/hku-attendance/upcoming-events) [NextTroubleshootingchevron-right](https://userguide.hku.hk/hku-attendance/troubleshooting) Last updated 7 months ago --- # Troubleshooting | Attendance App **Q: What should I do if I'm unable to record my attendance successfully?** A: If you're having trouble recording your attendance, you can try the following steps: * **Switch Bluetooth off and on:** Sometimes toggling Bluetooth can resolve connectivity issues. * **Close and restart the app:** Restarting the app can help refresh its functions and resolve minor glitches. * **Rescan for events:** Pull down the "Current" tab in the app to perform event scanning again. * **Change your seat:** If possible, move to another seat during breaks to see if this improves connectivity. If you've tried these steps and still cannot record your attendance successfully, please contact your lecturer or teaching assistants for assistance. They can help ensure your attendance is recorded accurately. [PreviousAttendance Recordschevron-left](https://userguide.hku.hk/hku-attendance/attendance-records) [NextFrequently Asked Questions (FAQs)chevron-right](https://userguide.hku.hk/hku-attendance/frequently-asked-questions-faqs) Last updated 9 months ago --- # Check-In Procedure | Attendance App **Step 1: Prepare to Check-In** * Open the HKU App, tap on Attendance App when you arrive at the venue for your class or event. Note: Some classes or events may allow early check-in. Please confirm with your lecturer, teaching assistant, or event organizer if early check-in is permitted. **Step 2: Check In** * You will be checked in automatically for the class or event if you are registered. * Click the “CHECK IN” button to record your attendance if you are not already registered. [hashtag](https://userguide.hku.hk/hku-attendance/using-the-app/check-in-procedure#check-in-scenarios) Check-In Scenarios ------------------------------------------------------------------------------------------------------------------------------ **A. Registered Event** * If you have registered for the event, your attendance will be **automatically recorded** when you arrive at the venue during the allowed check-in time. Your attendance record and check-in timestamp will be displayed. **B. Unregistered Event (Sit-In)** * If you are not registered for the event but are attending as a sit-in, tap the “**CHECK IN**” button to record your attendance. Your attendance will be logged as a sit-in. **Check-In Requirements** * You can only check in if: * You are enrolled in the course for the lecture. * You have registered for the tutorial group using Tutorial Sign-up. * You have registered for the event requiring prior registration. * You use the "**CHECK IN**" button to record attendance as a sit-in. ![](https://userguide.hku.hk/hku-attendance/~gitbook/image?url=https%3A%2F%2F3629449078-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FYIrUwcQKKM4x7I9Axxvw%252Fuploads%252F4DoNeozLw5ryMVrzcwvT%252Fcheckin.gif%3Falt%3Dmedia%26token%3Df13c2323-bcf3-4ded-8000-be811abbc9b4&width=768&dpr=3&quality=100&sign=266efe0c&sv=2) [PreviousApp Permissionschevron-left](https://userguide.hku.hk/hku-attendance/using-the-app/app-permissions) [NextCheck-Out Procedurechevron-right](https://userguide.hku.hk/hku-attendance/check-out-procedure) Last updated 7 months ago --- # App Permissions | Attendance App **Enable Bluetooth and Location Permissions** * Ensure that your device’s Bluetooth and location services are activated, as it is required for attendance taking. * Ensure that you have granted Bluetooth and location permissions to the HKU App. ![](https://userguide.hku.hk/hku-attendance/~gitbook/image?url=https%3A%2F%2F3629449078-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FYIrUwcQKKM4x7I9Axxvw%252Fuploads%252FiNSSfvlUxWfPvtvu0mZy%252Fturnonbluetoothloca.jpg%3Falt%3Dmedia%26token%3D63ee7175-c951-4b55-980e-cbd664675d03&width=768&dpr=3&quality=100&sign=d4c18e19&sv=2) [PreviousFor Guestschevron-left](https://userguide.hku.hk/hku-attendance/login-procedures/for-guests) [NextCheck-In Procedurechevron-right](https://userguide.hku.hk/hku-attendance/using-the-app/check-in-procedure) Last updated 7 months ago --- # Check-Out Procedure | Attendance App Some classes or events require you to check out at the end. Please follow these steps: **Step 1: Prepare to Check Out** * Remain at the venue until you are ready to check out. * Open the Attendance App when your class or event is ending. * You can check out the class or event earliest at 30 minutes before it ends. * A check-out reminder notification will appear 15 minutes before the class or event ends. **Step 2: Check Out** * Tap the “**CHECK OUT**” button in the app to record your departure. * You can only perform check-out no later than 1 hour after the class or event ends. * You must check out before leaving the venue. ![](https://userguide.hku.hk/hku-attendance/~gitbook/image?url=https%3A%2F%2F3629449078-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FYIrUwcQKKM4x7I9Axxvw%252Fuploads%252FttTQJcJXRGAyX9Z5v8sP%252Fcheckout%2520%282%29.gif%3Falt%3Dmedia%26token%3Df070bac9-846d-46fd-902f-eb2ae98a6a2c&width=768&dpr=3&quality=100&sign=810204a2&sv=2) [PreviousCheck-In Procedurechevron-left](https://userguide.hku.hk/hku-attendance/using-the-app/check-in-procedure) [NextUpcoming Eventschevron-right](https://userguide.hku.hk/hku-attendance/upcoming-events) Last updated 7 months ago --- # Frequently Asked Questions (FAQs) | Attendance App ### [hashtag](https://userguide.hku.hk/hku-attendance/frequently-asked-questions-faqs#getting-started) Getting Started chevron-right**Q: Where can I download the latest version of the Attendance App?**[hashtag](https://userguide.hku.hk/hku-attendance/frequently-asked-questions-faqs#q-where-can-i-download-the-latest-version-of-the-attendance-app) A: You can download the latest version of the HKU app from the official app store for your device, such as the Apple App Store for iOS devices or Google Play Store for Android devices. chevron-right**Q: What should I do if my phone does not support the App Store or Play Store?**[hashtag](https://userguide.hku.hk/hku-attendance/frequently-asked-questions-faqs#q-what-should-i-do-if-my-phone-does-not-support-the-app-store-or-play-store) A: If your phone does not support the App Store or Play Store, please download the APK file from [herearrow-up-right](https://m.hku.hk/mobile-app/hku_app.apk) . chevron-right**Q: I am not an HKU student. Can I use this app as a guest?**[hashtag](https://userguide.hku.hk/hku-attendance/frequently-asked-questions-faqs#q-i-am-not-an-hku-student.-can-i-use-this-app-as-a-guest) A: Yes, you can log in as a guest. Please see the instructions on the Guest Login page in the app for step-by-step guidance. ### [hashtag](https://userguide.hku.hk/hku-attendance/frequently-asked-questions-faqs#attendance-taking) A**ttendance Taking** chevron-right**Q: Why does the app request permissions to access certain features on my mobile device?**[hashtag](https://userguide.hku.hk/hku-attendance/frequently-asked-questions-faqs#q-why-does-the-app-request-permissions-to-access-certain-features-on-my-mobile-device) A: The app requests permissions to access features such as Bluetooth (for both iOS and Android) and Location Services (for Android only) to facilitate automatic check-in and ensure accurate recording of your attendance. chevron-right**Q: How do I check in to an event/class?**[hashtag](https://userguide.hku.hk/hku-attendance/frequently-asked-questions-faqs#q-how-do-i-check-in-to-an-event-class) A: Open the HKU App and tap the Attendance icon. Go to the "Current" tab and follow the instructions: * **Registered events/classes:** Your attendance is recorded automatically when you arrive during the check-in period. * **Sit-in and Public events:** Tap “**CHECK IN**” in the app. chevron-right**Q: How do I check out of an event/class?**[hashtag](https://userguide.hku.hk/hku-attendance/frequently-asked-questions-faqs#q-how-do-i-check-out-of-an-event-class) A: If check-out is required for certain events or classes, go to the "Current" tab in the app and tap "Check out" to complete the proces ### [hashtag](https://userguide.hku.hk/hku-attendance/frequently-asked-questions-faqs#troubleshooting-and-permission) **Troubleshooting and Permission** chevron-right**Q: I have opened the app but cannot check in to an event/class. What should I do?**[hashtag](https://userguide.hku.hk/hku-attendance/frequently-asked-questions-faqs#q-i-have-opened-the-app-but-cannot-check-in-to-an-event-class.-what-should-i-do) A: If you're unable to check in, try the following troubleshooting steps: * Turn on the Location service and grant it to HKU App. * Close and restart the app. * Try changing your location within the classroom (for example, move to a different seat). chevron-rightQ: Why doesn't my class appear in the "Upcoming Events" section?[hashtag](https://userguide.hku.hk/hku-attendance/frequently-asked-questions-faqs#q-why-doesnt-my-class-appear-in-the-upcoming-events-section) A: Some classes may not appear in the "Upcoming Events" section because they have not registered your course enrollment in the Attendance system. These classes might only become visible **for your check-in** during the actual event period. If you don’t see your class listed, it may not be set up to use the Attendance system to take attendance. chevron-right**Q: Why can't I check in to an event/class even if I have enabled Bluetooth?**[hashtag](https://userguide.hku.hk/hku-attendance/frequently-asked-questions-faqs#q-why-cant-i-check-in-to-an-event-class-even-if-i-have-enabled-bluetooth) A: If Bluetooth is enabled but check-in is still unsuccessful, there might be connectivity issues or app glitches. Try the troubleshooting steps mentioned above, and if the issue persists, contact your lecturer or teaching assistants for assistance. They can help ensure your attendance is recorded accurately. ### [hashtag](https://userguide.hku.hk/hku-attendance/frequently-asked-questions-faqs#viewing-attendance-records) **Viewing Attendance Records** chevron-right**Q: Can I view the history of my checked-in events/classes?**[hashtag](https://userguide.hku.hk/hku-attendance/frequently-asked-questions-faqs#q-can-i-view-the-history-of-my-checked-in-events-classes) A: Yes, you can view your attendance history by selecting the "Previous Record" tab in the app. This section displays records from the past 180 days. chevron-right**Q: What is the time range for attendance records shown in the app?**[hashtag](https://userguide.hku.hk/hku-attendance/frequently-asked-questions-faqs#q-what-is-the-time-range-for-attendance-records-shown-in-the-app) A: The "Previous Record" tab displays your attendance records from the last 180 days. chevron-right**Q: How do I use the search box?**[hashtag](https://userguide.hku.hk/hku-attendance/frequently-asked-questions-faqs#q-how-do-i-use-the-search-box) A: Type your keywords (for example, “testing”) into the search box. After entering your search term, a list of relevant results will be displayed, ordered from latest to oldest. chevron-right**Q: What should I do if I notice an error in my attendance record?**[hashtag](https://userguide.hku.hk/hku-attendance/frequently-asked-questions-faqs#q-what-should-i-do-if-i-notice-an-error-in-my-attendance-record) A: If you find any discrepancies in your attendance records, please contact your event organizer or department administrator for assistance. ### [hashtag](https://userguide.hku.hk/hku-attendance/frequently-asked-questions-faqs#others) Others chevron-rightQ: **What will happen to the Attendance@HKU app after 31 July 2025?**[hashtag](https://userguide.hku.hk/hku-attendance/frequently-asked-questions-faqs#q-what-will-happen-to-the-attendance-hku-app-after-31-july-2025) A: The existing Attendance@HKU app will be discontinued and will no longer be accessible after 31 July 2025. Please use the HKU App for all attendance taking. [PreviousTroubleshootingchevron-left](https://userguide.hku.hk/hku-attendance/troubleshooting) Last updated 7 months ago * [Getting Started](https://userguide.hku.hk/hku-attendance/frequently-asked-questions-faqs#getting-started) * [Attendance Taking](https://userguide.hku.hk/hku-attendance/frequently-asked-questions-faqs#attendance-taking) * [Troubleshooting and Permission](https://userguide.hku.hk/hku-attendance/frequently-asked-questions-faqs#troubleshooting-and-permission) * [Viewing Attendance Records](https://userguide.hku.hk/hku-attendance/frequently-asked-questions-faqs#viewing-attendance-records) * [Others](https://userguide.hku.hk/hku-attendance/frequently-asked-questions-faqs#others) --- # Introduction of GreenU CMS | GreenU App ![Page cover](https://userguide.hku.hk/greenu-app/~gitbook/image?url=https%3A%2F%2Fcontent.gitbook.com%2Fcontent%2FwMvw2aKlQCpLX6lqObTk%2Fblobs%2FJtjviDAgYWQcx0vNIwgU%2FMain-Building-blue-sky%25202.png&width=1248&dpr=3&quality=100&sign=89d51a53&sv=2) [hashtag](https://userguide.hku.hk/greenu-app/#overview) Overview ---------------------------------------------------------------------- Welcome to the User Guide for the Content Management System (CMS) of the Smart Recycling System at The University of Hong Kong (HKU). This guide is designed to assist administrative users in efficiently managing the various aspects of the Smart Recycling System, which aims to encourage recycling among HKU staff and students. The Smart Recycling System integrates seamlessly with the HKU App, allowing users to perform recycling at designated smart recycling bins across the campus. By recycling correctly, users can earn points, which can then be redeemed for exciting gifts and rewards. This CMS user guide covers the essential administrative functions you need to manage the system effectively. Through the CMS, you will be able to: **Manage Events**: Create, edit, and oversee events related to recycling initiatives and campaigns. **Manage Promotions**: Set up and monitor promotional activities that encourage more recycling and participation. **Manage Member Information**: Access and update user profiles, including their recycling history and points balance. **Manage Recyclables**: Define and categorize the types of recyclables accepted by the smart bins, ensuring accurate sorting and processing. **Manage Bin Information**: Monitor and update the status and location of smart recycling bins across the campus. [NextHow to Access the CMSchevron-right](https://userguide.hku.hk/greenu-app/getting-started/how-to-access-the-cms) Last updated 11 months ago --- # For Students and University Staff | Attendance App The Attendance@HKU App has been integrated into the HKU App. To access the Attendance App, please download the HKU App from your device’s official app store—for example, the [Apple App Storearrow-up-right](https://apps.apple.com/us/app/the-university-of-hong-kong/id552371085?ls=1) for iOS devices or the [Google Play Storearrow-up-right](https://play.google.com/store/apps/details?id=hk.hku.its.hkuapp) for Android devices. To access the Attendance App through the HKU App, please follow these steps: 1. Open the HKU App on your device. 2. Tap on the "Attendance" App on the main screen. 3. Tap "Continue with HKU Account" and select your role(e.g., Student or Staff). 4. Enter your UID and PIN in the respective fields. ![](https://userguide.hku.hk/hku-attendance/~gitbook/image?url=https%3A%2F%2F3629449078-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FYIrUwcQKKM4x7I9Axxvw%252Fuploads%252FNQRVeDP5i2417yC11LUw%252Fgif.gif%3Falt%3Dmedia%26token%3D81298ddd-96a2-4df2-9af9-e8b72f4bc9fb&width=768&dpr=3&quality=100&sign=ce9d29d9&sv=2) [PreviousKey Featureschevron-left](https://userguide.hku.hk/hku-attendance/key-features) [NextFor Guestschevron-right](https://userguide.hku.hk/hku-attendance/login-procedures/for-guests) Last updated 7 months ago --- # App Permissions | Attendance App **Enable Bluetooth and Location Permissions** * Ensure that your device’s Bluetooth and location services are activated, as it is required for attendance taking. * Ensure that you have granted Bluetooth and location permissions to the HKU App. ![](https://userguide.hku.hk/hku-attendance/~gitbook/image?url=https%3A%2F%2F3629449078-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FYIrUwcQKKM4x7I9Axxvw%252Fuploads%252FiNSSfvlUxWfPvtvu0mZy%252Fturnonbluetoothloca.jpg%3Falt%3Dmedia%26token%3D63ee7175-c951-4b55-980e-cbd664675d03&width=768&dpr=3&quality=100&sign=d4c18e19&sv=2) [PreviousFor Guestschevron-left](https://userguide.hku.hk/hku-attendance/login-procedures/for-guests) [NextCheck-In Procedurechevron-right](https://userguide.hku.hk/hku-attendance/using-the-app/check-in-procedure) Last updated 7 months ago --- # User Roles and Permission | GreenU App In the current implementation of the CMS for the Smart Recycling System, access to the CMS is controlled and managed by the Information Technology Services (ITS) department. If there are any changes required to the account access—such as adding a new user, removing an existing user, or modifying user details—please contact ITS directly to request the necessary changes. ITS will handle all modifications to ensure the security and integrity of the system. User Roles At this stage, user roles are not yet implemented within the CMS. This means that all users with access to the CMS have the same level of permissions and can perform all available administrative functions. This includes managing events, promotions, member information, recyclables, and bin information. Future Enhancements We recognize the importance of having distinct user roles and permissions to provide a more structured and secure approach to managing the CMS. In upcoming phases, we plan to discuss and define user roles in collaboration with the Estates Office. This will involve identifying different levels of access and permissions based on the specific needs and responsibilities of various users. Some potential user roles could include: * **Administrator**: Full access to all CMS features and settings. * **Event Manager**: Limited to managing events and promotions. * **Member Manager**: Restricted to viewing and editing member information. * **Recycling Manager**: Focused on managing recyclables and bin information. [PreviousHow to Access the CMSchevron-left](https://userguide.hku.hk/greenu-app/getting-started/how-to-access-the-cms) [NextWhat is Eventschevron-right](https://userguide.hku.hk/greenu-app/manage-events-promotions-recycling-campaigns/what-is-events) Last updated 11 months ago --- # How to Access the CMS | GreenU App Estates Office admin can access GreenU CMS ([https://greenu.crm5.dynamics.com/main.aspx?appid=630e0e72-5ce7-ef11-be20-000d3ac763d5arrow-up-right](https://greenu.crm5.dynamics.com/main.aspx?appid=630e0e72-5ce7-ef11-be20-000d3ac763d5) ) with the registered Email and Password. ![](https://userguide.hku.hk/greenu-app/~gitbook/image?url=https%3A%2F%2F1196756779-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FwMvw2aKlQCpLX6lqObTk%252Fuploads%252F94MsnwZY3ww9CP67Gswr%252Fimage.png%3Falt%3Dmedia%26token%3D4fde3fde-2f0d-45a1-a33d-0cded891ea82&width=768&dpr=3&quality=100&sign=c38d641b&sv=2) Landing Page of CMS after Login [PreviousIntroduction of GreenU CMSchevron-left](https://userguide.hku.hk/greenu-app) [NextUser Roles and Permissionchevron-right](https://userguide.hku.hk/greenu-app/user-roles-and-permission) Last updated 11 months ago --- # What is Events | GreenU App An Event refers to a specific recycling-related activity or initiative organized by the Estates Office. These events are prominently displayed on the GreenU homepage, featuring an event banner that attracts user attention. Users can click on the banner to view detailed information about the event, such as its purpose, schedule, location, and how to participate. ![](https://userguide.hku.hk/greenu-app/~gitbook/image?url=https%3A%2F%2F1196756779-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FwMvw2aKlQCpLX6lqObTk%252Fuploads%252FFIUyS2UJSVullFSd65S9%252Fwt_is_event.png%3Falt%3Dmedia%26token%3Ded0f4298-1473-4ba3-911b-f92318729821&width=768&dpr=3&quality=100&sign=4321c6c9&sv=2) Areas that Events Banner will be shown Key Features of an Event: **Event Banner**: A visually appealing banner displayed on the GreenU homepage to promote the event. **Event Details**: Comprehensive information about the event, including its objectives, activities involved, and participation guidelines. **Points Earning**: Users can earn points by joining and participating in the event, which can later be redeemed for gifts and rewards [PreviousUser Roles and Permissionchevron-left](https://userguide.hku.hk/greenu-app/user-roles-and-permission) [NextWhat is Promotionschevron-right](https://userguide.hku.hk/greenu-app/manage-events-promotions-recycling-campaigns/what-is-promotions) Last updated 11 months ago --- # What is Recycling Campaigns | GreenU App Recycling campaigns are strategic initiatives designed to promote and enhance recycling actions among HKU staff and students. These campaigns are set up to incentivize recycling efforts by scaling up the recycling points accumulated over a specific period. Essentially, a recycling campaign is a logical setup within the CMS that temporarily increases the points users can earn for their recycling activities, making recycling more rewarding during the campaign period. However, it is important to note that recycling campaigns are purely a backend configuration and do not have any visible presence or related information within the GreenU app. As such, users will not see any direct references to these campaigns in the app. To effectively promote recycling campaigns, administrators are encouraged to utilize the promotion function within the CMS. [PreviousWhat is Promotionschevron-left](https://userguide.hku.hk/greenu-app/manage-events-promotions-recycling-campaigns/what-is-promotions) [NextCreate or Editchevron-right](https://userguide.hku.hk/greenu-app/manage-events-promotions-recycling-campaigns/create-or-edit) Last updated 11 months ago --- # What is Promotions | GreenU App Promotions are another critical component of the Smart Recycling System, designed to further engage and motivate HKU staff and students to participate in recycling activities. Similar to events, promotions are created and managed by the Estates Office and are prominently displayed on the GreenU homepage. The key difference between an event and a promotion is that promotions do not include points earning. Instead, promotions focus on raising awareness, providing incentives, or offering special deals related to recycling **WITHOUT** the reward of points. By leveraging promotions, the Estate Office can keep the community informed and engaged in ongoing sustainability efforts. ![](https://userguide.hku.hk/greenu-app/~gitbook/image?url=https%3A%2F%2F1196756779-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FwMvw2aKlQCpLX6lqObTk%252Fuploads%252FFIUyS2UJSVullFSd65S9%252Fwt_is_event.png%3Falt%3Dmedia%26token%3Ded0f4298-1473-4ba3-911b-f92318729821&width=768&dpr=3&quality=100&sign=4321c6c9&sv=2) Promotion Banners share the same areas as Event Banners [PreviousWhat is Eventschevron-left](https://userguide.hku.hk/greenu-app/manage-events-promotions-recycling-campaigns/what-is-events) [NextWhat is Recycling Campaignschevron-right](https://userguide.hku.hk/greenu-app/manage-events-promotions-recycling-campaigns/what-is-recycling-campaigns) Last updated 11 months ago --- # Delete | GreenU App ![](https://userguide.hku.hk/greenu-app/~gitbook/image?url=https%3A%2F%2F1196756779-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FwMvw2aKlQCpLX6lqObTk%252Fuploads%252FCxdukKJwIX3PjzrHEXdu%252Fimage.png%3Falt%3Dmedia%26token%3Db177a197-2ea9-4456-945c-48b18775709f&width=768&dpr=3&quality=100&sign=cc49e023&sv=2) Select the Events under “Active Events” that you want to delete. Click the “**Delete**” button on the top navigation bar. triangle-exclamation Avoid using the "**Deactivate**" button as it is currently not functioning. [PreviousCreate or Editchevron-left](https://userguide.hku.hk/greenu-app/manage-events-promotions-recycling-campaigns/create-or-edit) [NextViewing Member Profileschevron-right](https://userguide.hku.hk/greenu-app/manage-members-and-transactions/viewing-member-profiles) Last updated 11 months ago --- # Create or Edit | GreenU App ### [hashtag](https://userguide.hku.hk/greenu-app/manage-events-promotions-recycling-campaigns/create-or-edit#step-1-initiate-event-creation-editing) Step 1: Initiate Event Creation/ Editing ![](https://userguide.hku.hk/greenu-app/~gitbook/image?url=https%3A%2F%2F1196756779-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FwMvw2aKlQCpLX6lqObTk%252Fuploads%252FoneB200LdoXHyQYutN5F%252Fevent_add_edit.png%3Falt%3Dmedia%26token%3D84838276-956d-42b1-892d-2bbe88de7cd7&width=768&dpr=3&quality=100&sign=a4144243&sv=2) 1. **Add New**: Click on the 'Add New' button 2. **Edit**: Click on the highlighted “Event” Name ### [hashtag](https://userguide.hku.hk/greenu-app/manage-events-promotions-recycling-campaigns/create-or-edit#undefined) ### [hashtag](https://userguide.hku.hk/greenu-app/manage-events-promotions-recycling-campaigns/create-or-edit#step2-enter-event-details) Step2: Enter Event Details ![](https://userguide.hku.hk/greenu-app/~gitbook/image?url=https%3A%2F%2F1196756779-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FwMvw2aKlQCpLX6lqObTk%252Fuploads%252FVn8vlLgU6gXR8mc2Gzbd%252Fevent_details.png%3Falt%3Dmedia%26token%3Dba0c8121-2aba-485d-a1ad-6af6ea748419&width=768&dpr=3&quality=100&sign=533ee100&sv=2) 1. **Event Name**: Enter a clear and concise name for the event. 2. **Post Date and Time**: Select the date and time when the event will post. 3. **Post Date and Time**: Select the date and time when the event will post. 4. **Start Date and Time**: Select the date and time when the event will begin. 5. **End Date and Time**: Select the date and time when the event will conclude. 6. **Description**: Provide a detailed description of the event, including its purpose, activities involved, and any other relevant information. 7. **Image File**: Suggested Image dimension would be 1212px(w) x 468px(h) 8. **Image URL**: This is system generated link after Image file is uploaded. 9. **Activity Factor**: Specify the number of points participants will earn by attending or participating in the event. 10. **Allow Duplicate Rewards**: Select if the participants will earn the point more than 1 time. 11. **Location**: Enter the venue or location where the event will take place. 12. **Event Page URL**: Enter the Event website to provide participants further information. ### [hashtag](https://userguide.hku.hk/greenu-app/manage-events-promotions-recycling-campaigns/create-or-edit#undefined-1) ### [hashtag](https://userguide.hku.hk/greenu-app/manage-events-promotions-recycling-campaigns/create-or-edit#step3-save-and-publish) Step3: Save and Publish ![](https://userguide.hku.hk/greenu-app/~gitbook/image?url=https%3A%2F%2F1196756779-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FwMvw2aKlQCpLX6lqObTk%252Fuploads%252FznjN4yjuHfO7waHgh9jV%252Fimage.png%3Falt%3Dmedia%26token%3Df89b8dc7-4954-4dcb-8d4c-9bc3704ff725&width=768&dpr=3&quality=100&sign=6480aea7&sv=2) Click the '**Save**' button to save the event. The event will be automatically published to the app when post time starts. [PreviousWhat is Recycling Campaignschevron-left](https://userguide.hku.hk/greenu-app/manage-events-promotions-recycling-campaigns/what-is-recycling-campaigns) [NextDeletechevron-right](https://userguide.hku.hk/greenu-app/manage-events-promotions-recycling-campaigns/delete) Last updated 11 months ago --- # Viewing Reward Points Transactions | GreenU App To track reward points transactions, go to the "Reward Points Transactions" page. This section displays a detailed ledger of all reward points activities, including points earned, redeemed, and expired. Each transaction is timestamped and includes a brief description for clarity. You can filter the transactions by date or member name to quickly find specific records. ![](https://userguide.hku.hk/greenu-app/~gitbook/image?url=https%3A%2F%2F1196756779-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FwMvw2aKlQCpLX6lqObTk%252Fuploads%252FR8ul2Fg4DnSdHRvVUn27%252Fimage.png%3Falt%3Dmedia%26token%3De7223250-c30b-42d0-82e4-3e4e5e160871&width=768&dpr=3&quality=100&sign=b81eed72&sv=2) [PreviousViewing Member Profileschevron-left](https://userguide.hku.hk/greenu-app/manage-members-and-transactions/viewing-member-profiles) [NextManaging Member Pointschevron-right](https://userguide.hku.hk/greenu-app/manage-members-and-transactions/managing-member-points) Last updated 11 months ago --- # Managing Member Points | GreenU App At the current phase, we cannot create reward points records to update member points within the CMS. However, admin staff can directly update user points in the "Balance" field. To do this, simply locate the member profile and adjust the points in the "Balance" field as needed. If you want to check the record of these adjustments, you can make use of the "Audit History" section, which logs all changes made to member points for transparency and review. [PreviousViewing Reward Points Transactionschevron-left](https://userguide.hku.hk/greenu-app/manage-members-and-transactions/viewing-reward-points-transactions) [NextAdding New/ Edit Recyclable Itemschevron-right](https://userguide.hku.hk/greenu-app/manage-recyclables-smart-bins-merchants/adding-new-edit-recyclable-items) Last updated 11 months ago --- # Adding New/ Edit Merchants | GreenU App A merchant refers to the vendor of the bins. Simply input the vendor's name to create a merchant. You can also view all the bins under the same merchant by clicking the "Bins" tab. [PreviousAdding New/ Edit Smart Binschevron-left](https://userguide.hku.hk/greenu-app/manage-recyclables-smart-bins-merchants/adding-new-edit-smart-bins) [NextFAQchevron-right](https://userguide.hku.hk/greenu-app/help/faq) Last updated 11 months ago --- # Adding New/ Edit Smart Bins | GreenU App ### [hashtag](https://userguide.hku.hk/greenu-app/manage-recyclables-smart-bins-merchants/adding-new-edit-smart-bins#step-1-initiate-bin-creation-editing) Step 1: Initiate Bin Creation/ Editing 1. Add New: Click on the 'Add New' button 2. Edit: Click on the highlighted “Bin” Name ### [hashtag](https://userguide.hku.hk/greenu-app/manage-recyclables-smart-bins-merchants/adding-new-edit-smart-bins#step-2-enter-bin-details) Step 2: Enter Bin Details 1. **Name**: Enter a reference name that only show in CMS. 2. **Display Name**: Enter the name which will be displayed to users in GreenU app. 3. **Merchant**: Specify the vendor for the bin. 4. **Machine ID**: Specify the Bin ID number provided by vendor 5. **Description**: Provide a detailed description of the bin, including its location and any other relevant information. 6. **Image File**: Suggested Image dimension would be 1212px(w) x 468px(h) 7. **Image URL**: This is system generated link after Image file is uploaded. 8. **Latitude**: The app uses OpenStreetMap for mapping. Please use accurate latitude coordinates from OpenStreetMap to ensure precise location mapping for recycling bins. 9. **Longitude**: Same as Latitude 10. **Notes**: Provides additional information about the recycling bins, such as specific instructions, accessibility details, or any other relevant comments to assist users. 11. **Status**: Specify the status of the bin. If “Inactive” is selected, the bin would not be shown in GreenU app. ### [hashtag](https://userguide.hku.hk/greenu-app/manage-recyclables-smart-bins-merchants/adding-new-edit-smart-bins#step-3-save-and-publish) Step 3: Save and Publish Click the 'Save' button to save the event. The recyclables will be automatically published to the app after saved. ### [hashtag](https://userguide.hku.hk/greenu-app/manage-recyclables-smart-bins-merchants/adding-new-edit-smart-bins#step-4-add-bin-recyclables) Step 4: Add Bin Recyclables Click on the “Bin Recyclables” tab. Click on the on the “New Bin Recyclable” button on the top on the table. [PreviousAdding New/ Edit Recyclable Itemschevron-left](https://userguide.hku.hk/greenu-app/manage-recyclables-smart-bins-merchants/adding-new-edit-recyclable-items) [NextAdding New/ Edit Merchantschevron-right](https://userguide.hku.hk/greenu-app/manage-recyclables-smart-bins-merchants/adding-new-edit-merchants) Last updated 11 months ago --- # Viewing Member Profiles | GreenU App To view member profiles, navigate to the "Members" section from the main dashboard. Here, you will find a list of all registered members. Click on a member's name to view their detailed profile, which includes personal information, membership status, and activity history. This section provides a comprehensive view of each member's engagement and contributions. ![](https://userguide.hku.hk/greenu-app/~gitbook/image?url=https%3A%2F%2F1196756779-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FwMvw2aKlQCpLX6lqObTk%252Fuploads%252FuWIMPPMlLFIJdc5fQSRO%252Fimage.png%3Falt%3Dmedia%26token%3Db350e663-6ea2-4a76-a05d-145a3fa936d1&width=768&dpr=3&quality=100&sign=86ba5c03&sv=2) circle-info All members will be added automatically when users scan their access code in the smart bins or open the GreenU app. [PreviousDeletechevron-left](https://userguide.hku.hk/greenu-app/manage-events-promotions-recycling-campaigns/delete) [NextViewing Reward Points Transactionschevron-right](https://userguide.hku.hk/greenu-app/manage-members-and-transactions/viewing-reward-points-transactions) Last updated 11 months ago --- # Adding New/ Edit Recyclable Items | GreenU App ### [hashtag](https://userguide.hku.hk/greenu-app/manage-recyclables-smart-bins-merchants/adding-new-edit-recyclable-items#step-1-initiate-recyclable-creation-editing) Step 1: Initiate Recyclable Creation/ Editing 1. **Add New**: Click on the 'Add New' button 2. **Edit**: Click on the highlighted “Event” Name ### [hashtag](https://userguide.hku.hk/greenu-app/manage-recyclables-smart-bins-merchants/adding-new-edit-recyclable-items#step2-enter-recyclable-details) Step2: Enter Recyclable Details 1. **Name**: Enter a unique name for the recyclables. 2. **Min Weight**: Set the min weight for points earning. 3. **Type Factor**: Specify the number of points participants will earn by recycling the recyclables. 4. **Icon File**: Suggested Image dimension would be 126px(w) x 126px(h) 5. **Icon**: This is system generated link after Icon file is uploaded. ### [hashtag](https://userguide.hku.hk/greenu-app/manage-recyclables-smart-bins-merchants/adding-new-edit-recyclable-items#undefined) ### [hashtag](https://userguide.hku.hk/greenu-app/manage-recyclables-smart-bins-merchants/adding-new-edit-recyclable-items#step3-save-and-publish) Step3: Save and Publish Click the 'Save' button to save the event. The recyclables will be automatically published to the app after saved. [PreviousManaging Member Pointschevron-left](https://userguide.hku.hk/greenu-app/manage-members-and-transactions/managing-member-points) [NextAdding New/ Edit Smart Binschevron-right](https://userguide.hku.hk/greenu-app/manage-recyclables-smart-bins-merchants/adding-new-edit-smart-bins) Last updated 11 months ago --- # FAQ | GreenU App chevron-rightQ: Why can't I upload the image?[hashtag](https://userguide.hku.hk/greenu-app/help/faq#q-why-cant-i-upload-the-image) A: The image can be uploaded once you have saved the editing item. This is a limitation of Microsoft MDA (Model-Driven Apps). Please ensure you save your changes first, and then proceed to upload the image. chevron-rightQ: Why is the created item not shown in the app?[hashtag](https://userguide.hku.hk/greenu-app/help/faq#q-why-is-the-created-item-not-shown-in-the-app) A: One of the reasons could be that the starting time is not correct. Please make sure your Microsoft account setting is in the **Hong Kong time zone**. If the problem still exists after verifying this, please contact us for further assistance. [PreviousAdding New/ Edit Merchantschevron-left](https://userguide.hku.hk/greenu-app/manage-recyclables-smart-bins-merchants/adding-new-edit-merchants) Last updated 11 months ago ---